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Your Value-Added Distributor for Communication Products & Solutions Voice • Video • Data Networking • Premise Security • Cloud Solutions • Technical Support • Training • Marketing Support and Resources

Your Value-Added Distributor for Communication Products ...marketing.jenne.com/documents/resources/Capabilities_sm.pdf · Your Value-Added Distributor for Communication Products &

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Page 1: Your Value-Added Distributor for Communication Products ...marketing.jenne.com/documents/resources/Capabilities_sm.pdf · Your Value-Added Distributor for Communication Products &

Your Value-Added Distributor for Communication Products & Solutions

Voice • Video • Data Networking • Premise Security • Cloud Solutions • Technical Support • Training • Marketing Support and Resources

Page 2: Your Value-Added Distributor for Communication Products ...marketing.jenne.com/documents/resources/Capabilities_sm.pdf · Your Value-Added Distributor for Communication Products &

BUSINESS TELEPHONY & UNIFIED COMMUNICATIONS

ABOUT JENNE, INC.

Enterprises of all sizes are looking for telephony and unified communications solutions that improve efficiency, collaboration, and customer service, making them more competitive. Unified communications simplify the proliferation of technologies that businesses deal with every day. Jenne supports today’s product needs in this area by offering the industry’s most successful and advanced suppliers, suchas Avaya, Digium, Mitel, Panasonic, VTech, and Yealink.

DATA & NETWORK SOLUTIONSAs businesses continue to grow, business owners and managers expect more from their networks. Jenne offers complete data solutions from half-terabit stackableswitches, routers and chassis to complete wireless solutions and network security. We also offer complete wireless solutions for SMB and Enterprise deployments.We distribute the industry’s leading brands, including Avaya, ADTRAN, Edgewater Networks, Extreme Networks and NETGEAR.

AUDIO & VIDEO CONFERENCINGAs the cost of travel continues to increase and people and businesses strive to reduce their impact on the environment, the need for alternative methods of communication is vital. Audio and Video Conferencing technologies allow users to be more productive, achieve a better work/life balance and reduce travel. Jenne offers a complete line of wired and wireless table-top and professionally installed audio conferencing solutions from Avaya, Konftel, VTech, and Yealink. Jenne also offers a complete line of SME and Enterprise-based high-definition video conferencing solutions from Avaya, Kramer Electronics, Lifesize, Logitech, Vidyo, and Yealink.

SECURITY & SURVEILLANCE PRODUCTS Organizations of all sizes face numerous security challenges today: escalating risks,loss of life or goods, tighter budgets and staff reductions, large-scale operationsspanning wide geographic areas, and the convergence of security and IT.Whether the need is for video surveillance, emergency response, mass notificationor alerting solutions for local monitoring, or an unlimited number of cameras withnetworking capabilities to monitor multiple sites simultaneously, Jenne has numerous solutions from the top manufacturers such as Panasonic, Hanwha Techwin, Altronix, Comnet, MOOG Video Alarm, Immervision, Status Solutions, ViewZ, Video Insight, and Westinghouse.

Jenne, Inc., headquartered in Avon, Ohio, outside of Cleveland, is a leading value-added distributor of technology products and solutions focusing on voice, video, data networking, premise security and the cloud, including equipment and software for the Enterprise and SMB markets. Since the company’s founding in 1986, Jenne has been dedicated to providing value added resellers, integrators and service providers with a broad product selection, competitive pricing, on-time accurate delivery, outstanding technical support plus ongoing sales and technical training through Jenne University. More than 180 manufacturers partner with Jenne including Avaya, ADTRAN, Digium, Extreme Networks, Hanwha Techwin, Konftel, Mitel, Lifesize, Logitech, Panasonic, Plantronics, Spectralink, Status Solutions, Vidyo, VTech and Yealink.

CLOUD SOLUTIONSCloud computing is evolving the IT marketplace and the channel. Organizations are adopting infrastructure, platform and application services to augment and replace legacy IT hardware and software. Jenne offers cloud solutions from the channel’s leading companies, including Avaya, ADTRAN, Extreme Networks, Digium, Lifesize, Mitel, Momentum, Nextiva, NexVortex, PanTerra, Ring Central, Vault America and Vidyo.

Page 3: Your Value-Added Distributor for Communication Products ...marketing.jenne.com/documents/resources/Capabilities_sm.pdf · Your Value-Added Distributor for Communication Products &

The Design Center tool enables business partners to seamlessly upload, view and maintain multi-network configurations for both simple and complex designs. The Design Center helps build complete Cloud, Networking and VoIP solutions based on customized product and pricing criteria. Business partners benefit by:• AbilitytouploadaRFPand our engineers assisting with the design.• Astreamlineddesigncreation.• Shortenedsellingcycles.• Ensuredaccuracyandconformityofdesignrequirements.• Realtimenotificationofcompletedphases.• 24/7updateavailability.

Ourtechnicalstaffhasover200yearsofcombinedexperience.Ourbusinesspartnersfurtherbenefitfrom:•Anassignedmentorwhoprovidesfulldesignsupportwhileassistingyourengineeringteamindevelopingincreasedcapability and insuring uninterrupted design quality.•Easyandquickdesignteamaccessibilityandengagement,includingjointpartner/endusersupportcallsprovidingcustomer facing expertise and higher close ratios.•AStagingandProvisioningServicethatperformsallthepreliminaryconfiguration,licensingandupgradesenablingyou to rapidly install systems on your customers’ networks or as a stand-alone unit. Jenne stands behind our provisioning and staging service and offers a one year advance replacement on all staging equipment, control units, internal cards and modules.•Jenne’sTechnicalServicesstaffareavailableMondaythroughFriday,8a.m.to8p.m.atnocost.Full24-hoursupportalsois available at minimal cost.

Jenne University is the place where training and support converge. While other distributors outsource their training instructors and facilities, Jenne maintains its own brick and mortar training center where our customers can gain technical or sales expertise. Our state-of-the-art training facility incorporates fully equipped classrooms with a conference demo center.

We offer:• AnAvayacertificationprogramencompassingEnterprise,SMEandNetworking to insure comprehensive capability.• TrainingcoursesencompassingPanasonic,StatusSolutions,andMitelCommunicationsSolutions.• OfficialPearsonVUE®TestingCenter,allowingstudentstoleaveJenneUniversity completely certified.• Classroomsfullyequippedwiththelatestequipmenttoprovideatrulyinteractivehands-onexperience.• Customizedtrainingmapsspecifictoyoursalesandtechnicalcompetencytoinsurethecurriculumalignswithyourbusinessneeds.• Regionaltrainingcoursesavailableatdesignatedsitesacrossthecountry,oratareseller’slocation.Foracompleteschedule,visit Jenne’swebsiteatwww.jenne.com.• Frequentwebinarsonthelatestmanufacturerequipmentandreleases.

ENGAGED SALES AND BUSINESS DEVELOPMENT TEAM

WORLD-CLASS TRAINING BY JENNE UNIVERSITY

TECHNICAL & DESIGN SUPPORT

DESIGN CENTER

Jenne has a highly knowledgeable and professional sales and business development teams including:

• Territory Business Development Directors who work with resellers to contribute to their business plan development and execution helping them to be more successful in their vertical markets.• Inside Sales Specialists who provide resellers with personalized pre- and post-sales support including a single point of contact.• Business Development Specialists who are assigned to specific vendors lines and are experts in the product, go-to-market strategies, trends and competitive information.• Resident experts who support resellers in collaborative technologies, including networking, video, voice and more.

JENNE CLOUD DESIGN CENTERAfter a reseller hosts a consultative appointment or conference call with their customer, they can easily access Jenne’s Cloud Design Center web portal and complete the answers to questions that will allow Jenne’s cloud specialists to create a customized proposal for the best cloud solution for their customer’s business and situation.

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Jenne offers assistance and processing of a wide variety of financing options to assist you in successfully managing yourbusiness. Our team is dedicated to helping you find the right financing options for your business as well as assisting you in theentire process from start to finish. We work to ensure that our customers achieve the financial success they are seeking.

Financialservicesavailable:• Proactivesearchesbyrelationshipmanagerstofindfinancingsolutionsbeyondnormalcreditterms.• Leasingprogramstohelpimprovecashflowwhilefreeingupcreditlinetoincreasesalesandprofitability.• Floorplan/workingcapitalprogramswithflexiblepaymenttermstohelpeasecashflowdemands.

Jenne’s web site is the place to access product information and transact business for over 180 manufacturers which we represent. We offer:• Asearchableonlineproductcatalogwithsecureonlineorderingcapability24/7.Youcancheckpricingandstock status; build order templates for repeat orders; create online tracking information; access your account information, review past orders and more.• Manufacturers’micrositesthatcontaincurrentpromotions,specialannouncements,documentation,endofsalenotices, reward updates, fact sheets, product documentation, presentations, newsletters and more.•JenneMarketingPro,anonlineportalprovidingturnkeymarketingcampaignstohelpgenerateleads.• Plus,wealsooffertimelyemailannouncementsonproductrevisions,newproductintroductions,pricechangesand other important information.

Jenne provides unparalleled operational support – we are experts in distribution! Your business benefits from:• Anindustry-leadingorderfillrate–99percentplus--supportedbya99.98percentorderfillaccuracyrate,meansthat you receive the right product when and where you need it.• Expedited‘outofthebox’failurereplacementsupport.• Singlepointofshipmentinsuringacohesiveorderfill,immediateorderturnaroundandindustryleading‘ship complete’ performance.• Custombrandeddeliverydocumentsthatenhanceyouridentity.Cutdaysandcostoutofyourdeliveriesbyutilizing Jenne’s logistic capability to drop ship your customer’s order directly to them. We will include shipping documents with your branding and your customer’s purchase order number to ensure ease of receipt.

WEB-BASED RESOURCES AVAILABLE 24/7 AT JENNE.COM

OPERATIONAL SUPPORT & EXCELLENCE

FINANCING

800.422.6191•[email protected]•33665ChesterRoad,Avon,OH44011•www.jenne.com JenneisaregisteredtrademarkofJenne,Inc.•JenneLLCisaWBE(Women’sBusinessEnterprise)certifiedbusiness.

Jenne Solutions Designer is a multi-vendor online configuration tool that enables business partners to quickly design a solution into a real-world configuration. It seamlessly identifies complementary solutions, including pricing and availability, all in an environment that can be shared privately among your colleagues, customers and experts at Jenne. Business partners benefit by:• Ashortertime needed to configure solutions.• Theabilitytodesignthetotalend-to-endsolution.• Customizedquotes,proposalsandcoverlettersavailableinauser-friendlyexport.• Theabilitytosharethetoolamongyourstaff.• AvailableforAvaya,Panasonic,Plantronics,Spectralinkproductsolutions.

JENNE SOLUTIONS DESIGNER (JSD)

Jenne helps you manage product and service contracts, streamlining and managing what can be a difficult process. When a service contract is up for renewal within any solution purchased from Jenne, business partners are notified well in advance so they can capture what otherwise might be a lost revenue opportunity.

SERVICE CONTRACT RENEWAL PORTAL