Year: 2005 Make: Chevrolet Model: Silverado 2500 HD Engine Size: 6.6 Diesel

Problem: Changed the fuel filter on the truck and then it lost its prime. Removed the filter 4 times with fuel and ATF added…still no start. Cranked on it until it started smoking and the battery has been drained several times.

What keyword would you use? _____________________________________________

What is the fix? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

How many Repair Tracs? _______________Hotline Archives? ___________TSBs? ____________________

Where would you find the component location for the Fuel Filter and/ or Housing?________________________________________________________________________

How long would it take to replace the fuel filter based on Motor? ___________________

What is the part number for the fuel filter? _____________________________________

How would you explain to the customer what was wrong and what you did? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year: 2003Make: Ford Model: RangerEngine Size: 2.3L

Problem: Idle speed not stable; kept going fast. Replace IACV with an aftermarket part; Still not stable and running fast.

What are some search terms you can use for this problem? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What is the fix for the problem? Where did you find it? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

According to TSB 03-3-5, what are 3 issues listed? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

How many component location images are available for the IACV? And what does Y133 stand for in the image(s)? ________________________________________________________________________________________________________________________________________________

In wiring diagrams, how many Groups (black headings) are there? How many blue hyperlinks? How many actual diagrams pertaining to the IACV? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

How long does it take to replace the IACV? ____________________________________

What is the Maximum and Minimum Resistance for the IAC? ______________________

Year: 2001Make: FordModel: Explorer Sport TracEngine Size: 4.0L

Problem: 4 WD Shift inoperable. Code p1867

What are the 3 most frequent symptoms searched on this vehicle?________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What hotline archive has the most confirmed fixes? What is the confirmed fix? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What steps do you need to take to confirm the potential causes? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Using the confirmed fix answer the following questions:

How much is the suggested retail price of this item? _____________________________

What group and diagram number is the item under? ________________________________________________________________________

Where is the Assembly located and what is the Image number? ________________________________________________________________________________________________________________________________________________

Year: 1999Make: CadillacModel: DevilleEngine Size: 4.6L

Problem: A/C compressor disengages. The A/C refrigerant charge was checked and found to be within factory specification. No codes.

What are the correct factory specifications for the A/C refrigerant charge? What category do you look under to find this specification? ________________________________________________________________________________________________________________________________________________

What is the first step to test this symptom? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What color wire do you use to test for voltage in the A/C high side pressure switch? Where is it located? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Who is the author of the hotline archive? ______________________________________

What is the article “am I alone?” about? (Summarize in 2-3 sentences)________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

How many codes come up in a code search for A/C issues? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year: 1997Make: AcuraModel: Integra GS-REngine Size:

Problem: Spark, no start, fuel pressure okay, injector pulse okay, compression @ 175 PSI.

What should the fuel pressure be? ____________________________________________

What should the injector pulse be? ________________________________________________________________________

What are the confirmed fixes? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What did the shop replace for the Exact Vehicle match?________________________________________________________________________________________________________________________________________________________________________________________________________________________

What is the factory time for the fuel pressure regulator? ___________________________

Read the article that is listed with your search and answer the following questions.

What is the name of the article? ______________________________________________

What is the first step performed to help diagnose the Acura? ________________________________________________________________________________________________________________________________________________

What problems were ruled out? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What was the fix? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year: 2007Make: FordModel: Crown VictoriaEngine Size: 4.6L Gas

Using the Motor Parts and Labor Guide find illustrations for the following areas. Detail the steps taken to get there. Tell what the illustration is of.

Cooling System: __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Engine: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Front Suspension: ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Rear Suspension: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Starter: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Steering Column: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Universal and Rear Axle: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year: 2007Make: FordModel: Crown VictoriaEngine Size: 4.6L Gas

Problem: ABS light and brake light on and the power steering is lacking assist. No communication with ABS module.

What search words can you use? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What are the three potential causes? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

How many steps are there to the Tests/Procedure? _______________________________

If checking the wiring harness, where should you start? ___________________________

What is the confirmed fix for the exact vehicle match?________________________________________________________________________________________________________________________________________________

In the wiring diagram section, how many headings appear in the initial search? How many times does the word FUSE appear in the diagrams? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What steps would you take to find a picture of the fuse panel/box? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

For the ABS situation, how many codes are related? _____________________________

What are the codes and descriptions?__________________________________________ ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year: 2003Make: LincolnModel: NavigatorEngine Size: 5.4L

Problem: Needs the procedure for a battery draw.

What type of information does Direct-Hit have available for a battery draw? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What does the TSB discuss? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Where would you find the Battery Draw Procedure? _____________________________

What keyword did you use to search? _________________________________________

Where is the battery located? ________________________________________________

Year: 2002Make: OldsmobileModel: Alero GLEngine Size: 3.4L

Problem: Cold no start, no injector pulse, good spark. Code P1546 stored.

What search Code/Keyword should be used? ___________________________________

What is the fix? ________________________________________________________________________________________________________________________________________________

What is the code description? ________________________________________________________________________________________________________________________________________________

Are the confirmed fixes for the exact vehicle match? If not, what vehicles do they match? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

Where is the confirmed fix located in the car? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

Which article would be helpful in diagnosing this vehicle? Summarize it. ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year: 2001Make: NissanModel: SentraEngine Size: 2.0L

Problem: Engine would intermittently misfire and run terrible. Became a no start and would not run. Codes P0340 and P0335.

What are the code descriptions? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What are the common causes (if any) between these codes? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

In the verification picture, how long is the idle period? ___________________________

What should be the minimum and maximum resistance for the CKP Sensor? ________________________________________________________________________

What is the code and color for the CAM Sensor in component locations? ________________________________________________________________________

What is the code and color for the CKP Sensor in component locations? ________________________________________________________________________

Read Sentra no RPM and answer the following questions.

What was replaced at end of Day 3? __________________________________________

What was the CKP sensor signal pattern? ______________________________________

What was the sensor voltage reading on friend’s car for the CMP? ________________________________________________________________________________________________________________________________________________

What sensor signal is necessary for engine RPM input? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year: 2008Make: Nissan Model: Titan SEEngine Size: 5.6L V8

Problem: Had custom wheels installed then…tire pressure monitoring system will not reset and the light is on.

What would you search for? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

How do you reset the light? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

How much information is available on this search? ________________________________________________________________________________________________________________________________________________

How many exact vehicle match confirmed fixes are available? ________________________________________________________________________

Do you need a factory scan tool? _____________________________________________

Year: 2008Make: FordModel: Crown Victoria Police InterceptorEngine Size: 4.6L V8 SOHC

Problem: The “Wrench” light and the MIL on. Engine stalls intermittently when placing transmission in gear. Codes P061B and P2106.

How many archives are available for the search Wrench? _________________________

What are the confirmed fixes? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year: 2005Make: JeepModel: Grand Cherokee LaredoEngine Size: 3.7 V6

Problem: No crank, no start condition. No codes.

In the Hotline Archive numbered 362751, what ground pin number is used to see if the vehicle cranks over? _______________________________________________________

What terminals should have power? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What are the potential causes? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Why did SailorsAuto1 removed the IOD fuse? __________________________________________________________________________________________________________________________________________________________________________________

What did the shops report as confirmed fixes for the exact vehicle match? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What is the TSB discuss when you complete your initial No Start, No Crank Search? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What is the TSB number? __________________________________________________

Year: 2000Make: NissanModel: QuestEngine Size: 3.3L

Problem: Code P0325.

What is the code description? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

What do the tech tips say about the Knock Sensor? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

Problem 2: Runs rich both at idle and high RPMs. O2 sensor reading rich too.

What should the MAF sensor reading be? _______________________________________________________________________

What are the likely and overlooked causes for a Runs Rich symptom? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

What are the fuel injectors’ normal ohms? _____________________________________

What should the IAC valve command run at? ___________________________________

What is the solution in the article? ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Year:2001 Make: ToyotaModel: PruisEngine Size: 1.5L

Problems: No heat.

How many hotline archives are available? _____________________________________

Between these available hotline archives, what are the common potential causes? ________________________________________________________________________________________________________________________________________________

What are the Confirmed fixes for the Exact Vehicle Match? ________________________________________________________________________________________________________________________________________________________________________________________________________________________

Problem 2: Ran rough and quit. Now it will not start. Retrieved code P3190.

What is the confirmed fix? __________________________________________________

What is the code description? ________________________________________________________________________________________________________________________________________________

What are the hints on the most current TSB? (summarize if necessary) ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Problem 3: Turns to the right normally, but to the left, it will not come back.

What keywords would you search? ___________________________________________

What are the potential causes? ________________________________________________________________________________________________________________________________________________

What are the confirmed fixes? ________________________________________________________________________________________________________________________________________________