FOR YOUTH DEVELOPMENT®

FOR HEALTHY LIVINGFOR SOCIAL RESPONSIBILTY

WE BELONGTOGETHEROwner’s ManualYMCA OF METRO ATLANTA

Covington Family YMCA 2140 Newton Dr.Covington, GA 30014770-787-3908

Cowart Family/ Ashford Dunwoody YMCA 3692 Ashford Dunwoody Rd.Atlanta, GA 30319770-451-9622

Decatur Family YMCA 1100 Clairemont Ave.Decatur, GA 30030 404-377-9622

East Lake Family YMCA 275 East Lake Blvd.Atlanta, GA 30317404-373-6561

Forsyth County Family YMCA 6050 Y StreetCumming, GA 30040770-888-2788

Robert D. Fowler Family YMCA 5600 West Jones Bridge Rd.Norcross, GA 30092770-246-9622

Ed Isakson/Alpharetta Family YMCA3655 Preston Ridge Rd.Alpharetta, GA 30005770-664-1220

McCleskey-East Cobb Family YMCA 1055 East Piedmont Rd. NEMarietta, GA 30062770-977-5991

Northeast Cobb Family YMCA 3010 Johnson Ferry Rd.Marietta, GA 30062678-569-9622

Northwest Family YMCA 1700 Dennis Kemp Ln.Kennesaw, GA 30152770-423-9622

G. Cecil Pruett CommunityCenter Family YMCA 151 Waleska St.Canton, GA 30114770-345-9622

Carl E. SandersFamily YMCA at Buckhead 1160 Moores Mill Rd.Atlanta, GA 30327404-350-9292

South DeKalb Family YMCA

Decatur, GA 30034 770-987-3500

Summit Family YMCA 1765 East Highway 34 Newnan, GA 30265770-254-9622

J.M. Tull-Gwinnett Family YMCA 2985 Sugarloaf Pkwy.Lawrenceville, GA 30045 770-963-1313

The Villages at Carver Family YMCA 1600 Pryor Rd. SWAtlanta, GA 30315404-635-9622

Wade Walker ParkFamily YMCA5605 Rockbridge Rd.Stone Mountain, GA 30088678-781-9622

Andrew and Walter Young Family YMCA2220 Campbellton Rd.Atlanta, GA 30311404-523-9622

Summit Family YMCA

South DeKalb Family YMCA

Covington Family YMCA

Wade Walker Park Family YMCA

J.M. Tull-Gwinnett Family YMCA

Robert D. Fowler Family YMCA

Ed Isakson/Alpharetta Family YMCA

Forsyth County Family YMCA

McCleskey-East Cobb Family YMCA

Northeast Cobb Family YMCA

G. Cecil Pruett Community Center Family YMCA

Northwest Family YMCA

Cowart Family/Ashford Dunwoody YMCA

East Lake Family YMCA

The Villages at Carver Family YMCA

Carl E. Sanders Family YMCAat Buckhead

Andrew and Walter Young Family YMCA

Decatur Family YMCA

YMCA of Metro AtlantaFull Facility Branches

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WELCOMEThank you for choosing to be part of our YMCA family. We are a powerful association of men,women and children of all ages and from all walks of life joined together by a sharedpassion: to strengthen the foundations of community.

For more than 150 years, the YMCA of Metro Atlanta has accomplished its mission of putting Judeo-Christian principles into practice through programs that build a healthyspirit, mind and body for all. Through membership and programs, we open our doors to individuals of all abilities, ages, backgrounds, cultures, faiths, and incomes. We serve as agathering place for members of the community and provide a place to belong.

With a commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility, the Y ensures that every individual has access tothe essentials needed to learn, grow and connect. Anchored in more than 10,000 neighborhoods around the country, the Y has long-standing relationships and the physicalpresence not just to promise, but to deliver, lasting personal and social change.

The YMCA of Metro Atlanta has 18 family membership facilities and 14 program locations, including camps and early childhood development academies. Beyond metro Atlanta, theYMCA is a worldwide organization. Currently, YMCAs serve people throughout Africa, Asia,Latin America and the Caribbean, the Middle East, Europe, and North America.

While our programs and facilities are always based on the unique needs and interests of ourcommunities, every Y has one thing in common: our people. The volunteers, staff, members,and donors of the Y are all united by a deep commitment to strengthening our communities.

Though the world may be unpredictable, one thing remains certain. The Y is, and always willbe, dedicated to building healthy, confident, secure and connected children, families andcommunities.

Yours in service,

Ed MunsterPresident/CEO

Metro Atlanta

FOR YOUTH DEVELOPMENT®

FOR HEALTHY LIVINGFOR SOCIAL RESPONSIBILTY

WELCOME TO THE Y

You Belong

You are not a member of a gym when you join theY; you are a member of a movement. When you jointhe Y, you’re joining a community of men, womenand children who strive each day to be healthy,confident and connected. The Y is the nation’sleading nonprofit committed to strengtheningcommunities through youth development, healthyliving and social responsibility.

Member Benefits

We make accessible the support and opportunitiesthat empower you and your family to learn, growand achieve. YMCA of Metro Atlanta membersenjoy convenient access to all Metro Y locations.

Included in your facility membership

• THE COACH APPROACH® exercise support process designed to teach new and returning exercisers how to start and stick with their exercise programs. You will be paired witha Y wellness coach who will help you work through your exercise-related challenges.

• Access to the FitLinxx™ portion of THE COACH APPROACH®. FitLinxx™ is acomputerized exercise tracking system that is attached to weight machines on the fitness floor. Each time you log onto the system, it will display your programmed weight settings, count your repetitions and guide you through the correct motion. This system records all of your physical activity, from our machines on the wellness floor to your weekend gardening.

• Group exercise classes.

• Wellness equipment orientation which acquaints you with the safe and effective use of all equipment and its role in helping you reach your individual goals.

• Drop-in babysitting is available for facility members while they utilize the facility. This area is designed to serve ages three months to 12 years of age. There is a two hour per day, ten hour per week time limit for all children in the babysitting area.

• Unlimited use of the wellness center.

• Open swim for adults and families.

• AWAY Program which allows you to use yourmembership at more than 2,000 other Ys acrossthe country and worldwide. Directory available online at www.ymca.net.

• Members-only classes/program discounts.

Member Satisfaction

Our goal is to exceed our members expectationsand provide opportunities for their continuousevaluation of our performance. Should you decideto terminate your membership during the first 30days you will receive a full refund of the joining feeand your monthly dues. After the initial 30 day period, should you choose to terminate your membership, you will be refunded your monthlydues from the current date and retroactive to yourdetermined date of dissatisfaction. Prepaid membership dues will be refunded from the anniversary date retroactive to your request ofcancellation.

The success of the Y is a shared responsibility.Please use the comment cards or speak directly toany staff member of any situations that you feelcompromise the quality of the member experience.

If you have questions visit us online at www.ymcaatlanta.org.

Mission

Your Y, reflecting its Judeo-Christian heritage, isan association of volunteers, members and staff,open to and serving all, providing programs andservices which develop spirit, mind and body. Financial assistance is available based on need.The Y actively seeks to identify and involve thosein need.

Values

These core values guide us in all we do: • Caring • Honesty • Respect • Responsibility

Goals

Through involvement with the Y, people develop:• Self-worth• Sense of personal faith• Leadership and service• Positive relationships• Holistic health• Appreciation of diversity• International awareness• An appreciation of and for philanthropy

Tools

We fulfill our mission and goals by offering:• A place to belong• People who care• A choice of programs and activities that build

skills and assets

Did you know?57% of households live within 3 miles of a YMCA?

The nation’s 2,686 YMCAs respond to critical social needs by drawing on our collective strengthas one of the largest nonprofit community serviceorganizations in the United States. Today’s YMCAsserve 10,000 U.S. communities, uniting 21 millionchildren and adults of all ages, races, faiths, backgrounds, abilities and income levels.

YMCAs are committed to strengthening the foundation of our communities, because we stand:

FOR YOUTH DEVELOPMENT®

FOR HEALTHY LIVINGFOR SOCIAL RESPONSIBILITY

At the Y, we’re committed to...

• Nurturing the potential of kids• Promoting healthy living• Fostering a sense of social responsibility

Volunteerism

YMCA volunteers and staff members work everyday to nurture children, support families andstrengthen communities. Volunteers are the key toour remarkable past, the strength of our presentand the promise of our future. Y volunteers sharea strong sense of personal responsibility towardthe community and the Y. They assist with programs, formulate guidelines, develop new program initiatives and evaluate existing services.

Become a Volunteer

• Mentor a child• Read to children in an after-school program• Coach or referee a youth sports team• Coordinate special family or youth events• Speak to adult job training/life skills classes

about employment and personal experiences• Become an active campaigner in the WHY IT

MATTERS annual giving campaign• Conduct special activities for youth arts and

crafts, storytelling, etc.

If you are willing to share your time, skills and talents with others, the Y is the perfect place foryou! Please see membership services for more information.

Financial Assistance

We believe that finances should never be a barrierto becoming involved with the Y. That’s the purpose of the Why It Matters annual campaign.All annual campaign funds remain in our local community, giving children and families an opportunity to get involved in Y programs.

WHO WE ARE

Membership Payment Options

Choose a payment method that works best for you.

• cash/money order• check• bank draft• Visa• MasterCard• AMEX• Discover

Payment by cash, check or money order can bemade annually or semi-annually. Automatedmonthly drafts can be established from checking,savings, money market, credit cards and creditunion accounts.

Joining Fee

The Y believes that members are co-owners of theorganization. As co-owners, each member is askedto pay a one-time joining fee as a mission investment fee. These dollars are primarily usedfor non-expansion capital improvements like newequipment, building repairs and maintenance.

Change in Membership

Adding or removing members from an existing Ymembership is considered a change in membership.• Continuous Payment: When adding family

members, additional dues are required to cover the period until the monthly payment is processed at the new rate. The difference in the joining fee must be paid up front. Membership privileges for cancelled members will remain until the next payment is processed.

• Annual Payment: To add members to a membership, you will be required to pay in full, the difference of the joining fee and the pro-rated increase, based on the existing membership renewal date.

Cancellation of Membership

Written notification to your home branch is required to cancel a membership. Cancellations are not complete until confirmation is received from the Y in writing. Members are responsible for

checking any and all bank documents to ensure membership related automatic debits/bank drafts have been stopped. The Y is not responsible for automatic debits or bank drafts that occur after the cancellation is processed. A cancellation can take up to thirty (30) days to complete. Changes in bank or credit card information must be made by the member in writing a minimum of five (5) business days before the next scheduled automatic debit/bank draft and a new Authorization Agreement for Automatic Withdrawal completed. Failure to notify the membership office of a bank change may result in cancellation of membership.

Financial Assistance

We believe that finances should never be a barrierto becoming involved at the Y. If you feel there areevents in your household like job loss, medical bills,a child moved back home or a recent divorce thathas reduced your “get healthy budget”, let us know.You won’t know what’s possible unless we talk.

Member Referral Rate

This is the membership rate Y friends share aslong as they both are members. You can start yourmembership at this rate by finding an existing Ymember to refer you OR join now at the standardmonthly rate and then invite your friends to sharethe Y and a reduced rate with you.

Program Only Memberships

Program Only Members pay a yearly registrationfee of $40 for the family plus the program rate perY program. Program membership does not includeaccess to the facility.

MEMBERSHIP

Membership Categories

FamilyAll family members must reside at the same address. This includes:• Two adults over18 living at the same address.• Unlimited number of dependents under18 living

at the same residence.• Full-time students taking12 or more hours

credit in any post-secondary program and living at the residence. A student ID, current class schedule and ID with correct family address must be presented.

• Individuals with physical or mental disabilities living at the residence.

• One senior 60 years of age or older living at theresidence along with the two adults.

• One au pair can be included in the family membership if living with the member.

• Part-time caregivers, seasonally employed by members, have access to the YMCA only while overseeing a member’s child.

Senior Family (60+)Two adults, one of whom is 60 or older, living atthe same residence. Includes dependents living atthe same residence, as described in the familymember category.

Two Adults (18-59) Two adults, living at same address and both over 18.

Adult (25-59)

Young Adult (19-24)One adult, age 19-24 (does not apply to enrolledhigh school students).

Senior Adult (60+)

Youth (12 and under)Must be accompanied by a parent or guardian. Ayouth membership is only available with the purchase of an adult membership.

Teen (13-18)A teen member can gain access to the facilitywithout an adult with their membership card.

Summer Student (June-August only)Students taking 12 or more credit hours in anypost-high school program. Student ID card required.

FACILITY USAGE

Membership Card

Upon joining, you will receive a photo I.D. card. Youmust present your card each time you enter the facility. The card is held at the front desk untilyour departure. This ensures that only currentmembers are using the facility, expedites locatingmembers, allows staff to monitor peak times and isa safety measure in the event of an emergency.

Guests

Facility members are allowed to bring two guestsper day. Each guest is entitled to one free visit perbranch per year. Facility members may request additional passes for their out-of-town guests.The facility member must accompany their out-of-town guest on the initial visit. A picture I.D. is required for all guests. All passes are issued at thediscretion of the member services department.

Smoking & Alcoholic Beverages

Smoking and alcoholic beverages are not permittedinside or on the premises of any YMCA branch dueto our emphasis on maintaining a healthy lifestyle.

Conduct

The Metro Atlanta YMCA expects members andguests to behave in a Caring, Honest, Respectfuland Responsible manner. Behavior such as the useof foul language, dangerous play, fighting, bullyingor intimidation, promiscuous activity, or any actinconsistent with a family atmosphere will not betolerated and may result in termination of yourmembership. Members will be held responsible forthe conduct of their guests.

Lost and Found

The YMCA of Metro Atlanta is not responsible forlost or stolen property. However, we do keep lostand found items whenever possible. Typically,items not claimed after one week are donated tothose in need. Please ask the front desk staffabout any lost items.

Lockers

Lockers are available for daily use during your visitto the Y. We ask that members remove locks andall personal items when they leave the facility. Westrongly advise the use of locks to protect yourpersonal items as the Y cannot be held responsibleor liable for articles damaged, lost or stolen.

Special Needs

The Y provides opportunities for people with physical and development disabilities to participate in programs. Contact Member Servicesabout accommodations needed for participation.

Online Account Access

Y members can access their account informationanytime by going to www.ymcaregistration.com.From there, members can register for programs,change account information, print tax statementsand pay invoices all from the convenience of home.

PROVIDING A FOUNDATIONFOR POSITIVE GROWTH“The YMCA gave him a chance when no one else would.”

In just one year, Tarrel Jones, known as TJ, made big strides at the Y. “He’s doing things I never expected,”says his mother, Dominique Newallo.“Honestly, I didn’t know TJ would learn how to talk as well as he does.He’s definitely proven me wrong.”

TJ has cerebral palsy and developmental delay. Dominique, a single mom, works and is a full-time student atSpelman College with plans for medical school. When TJ was old enough for day care, Dominique startedwhat became a long, discouraging search. “I went from day care to day care to day care. When I’d tell themTJ was four years old, not potty-trained and in a wheelchair, you could feel the air change.” Nearly 20 facilities turned them away.

When Dominique first walked into the Y, she says it was different. “When Ms. Hall said, ‘Bring him by, andfill out an application,’ I felt a weight just lifted off my shoulders.” She thought, “Thank you, Lord, somebody’s actually willing to give him a chance.”

More than a chance, the Y is a safe, healthy environment in which TJ can thrive. He’s made friends, hewrites, he creates art, he does homework, and after his first two months there, he came home, says Dominique, “and counted to 10, in Spanish!” TJ’s verbal and counting skills increased, she says, and he’sbecome more independent and more confident.

The Y is a place of support for Dominique and TJ. She breathes easier knowing her son is well cared for. TJspends a good part of his day laughing, while learning. Dominique says she’s extremely grateful for thecompassion the people at the Y show toward her son. “I have the comfort of knowing he is in good handsthe moment he rolls through the door. I love this place!”

Metro Atlanta