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OneVAEA Data Dictionary (AV_2)Object Type NameAcronym A&AAcronym ACAcronym ACIDAcronym ACLAcronym ADAAcronym AERBAcronym AFIAcronym AHICAcronym AMAAcronym AMQPAcronym AOAcronym APGAcronym APIAcronym APMF
Acronym AS/IT
Acronym ASCIAcronym ASDAcronym ATAcronym ATOAcronym AUAcronym AuthNAcronym B2BAcronym BAAcronym BAMAcronym BARAcronym BESTAcronym BHIEAcronym BIAcronym BIAAcronym BNTIBAcronym BOPAcronym BPAAcronym BPELAcronym BPMNAcronym BRAAcronym BRMAcronym BSIAcronym BY
Acronym C&A
Acronym CAAcronym CARAcronym CBOCAcronym CCBAcronym CCBSAcronym CCDAcronym C-CDA
Acronym CCEVS
Acronym CCISAcronym CCTLAcronym CDAcronym CDAAcronym CDCAcronym CDIAcronym CDMAcronym CDPAcronym CEPAcronym CFOAcronym CFRAcronym CHDR
Acronym CHIOAcronym CHSAAcronym CIAcronym CIIF
Acronym CIOAcronym C-IPTAcronym CISOAcronym CMAcronym CNSSAcronym COAcronym COEAcronym COGAcronym COIAcronym CONOPSAcronym COOPAcronym CORAcronym COTSAcronym CP
Acronym CPICAcronym CPPAcronym CPTAcronym CRISP
Acronym CRLAcronym CSPAcronym CUIAcronym DAAAcronym DACAcronym DAPAcronym DARAcronym DASAcronym DBMSAcronym DCMOAcronym DCOMAcronym DISAcronym DLLAcronym DMAcronym DMEAcronym DNSAcronym DODAcronym DoSAcronym DRAcronym DRAMAcronym DRMAcronym DSMAcronym DVDAcronym EAAcronym EACAcronym EAP-FAST
Acronym EAP-SIM
Acronym EAP-TLS
Acronym EAP-TTLS
Acronym EASRAcronym ECFTAcronym EDGEAcronym EDIAcronym EDIFACT
Acronym EDW
Acronym e-GovAcronym EHRAcronym ELDMAcronym E-mailAcronym EMFAcronym ePMOAcronym E-RAcronym ERMAcronym ERRAcronym ESBAcronym ESE
Acronym E-sigAcronym ESMAcronym ESRAcronym ESSAcronym ETAAcronym ETPAcronym EV-DOAcronym EVHAcronym FAADSAcronym FDGSAcronym FEAAcronym FedRAMP
Acronym FHIMAcronym FHIRAcronym FIPSAcronym FISMA
Acronym FOIAAcronym FTFAcronym FYAcronym GDXAcronym GFEAcronym GPRSAcronym GPSAcronym GRCAcronym GSAAcronym GSMAcronym HARBAcronym HCAAF
Acronym HCI
Acronym HCMSPAcronym HDRAcronym HECAcronym HHSAcronym HIEAcronym HIOAcronym HIPAA
Acronym HIPPA
Acronym HISAcronym HISDAcronym HITECH
Acronym HITSP
Acronym HL7Acronym HRAcronym HSDPAAcronym HSPDAcronym HSPD-12Acronym HTMAcronym HTMLAcronym HTTPAcronym I&IAcronym IAAcronym IAMAcronym IAWAcronym IBM
Acronym ICDAcronym ICD-10
Acronym ICD-9
Acronym ICIBAcronym ICNAcronym IDEAcronym IDSAcronym IEAcronym IECAcronym IEEE
Acronym iEHRAcronym IF
Acronym IFAAcronym IGAcronym IMSAcronym IPAcronym IPOAcronym IPSAcronym IPSecAcronym IPTAcronym IPV4Acronym IPV6Acronym IRAcronym ISAAcronym ISO
Acronym ISR
Acronym ITAcronym ITARP
Acronym ITLBAcronym JLVAcronym JSONAcronym KPAcronym L2TPAcronym LANAcronym LDMAcronym LEAP
Acronym LOAAcronym LOBAcronym LOINC
Acronym MAAcronym MACAcronym MDMAcronym MHSAcronym MOUAcronym MOU/A
Acronym MPAcronym MQTTAcronym MSAcronym MTFAcronym MVIAcronym MVNO
Acronym MYPGAcronym NARA
Acronym NCAAcronym NCSAcronym NCVAS
Acronym NDPAcronym NFCAcronym NHIEAcronym NIDSAcronym NIEMAcronym NIST
Acronym NSCAcronym NSOCAcronym NSVAcronym NTPAcronym NwHINAcronym NwHIN-C
Acronym O&MAcronym OALC
Acronym OASIS
Acronym OCSAcronym ODPAcronym OGCAcronym OHIAcronym OI&TAcronym OIDAcronym OIGAcronym OISAcronym OITAcronym OMBAcronym OMGAcronym ONCHIT
Acronym OPPAcronym OSAcronym OTPAcronym OWFAcronym OWLAcronym P1
Acronym P2Acronym P3Acronym PACSAcronym PAMAcronym PANAcronym PARAcronym PARTAcronym PBXAcronym PCAST
Acronym PDAcronym PDAAcronym PEAcronym PEAP
Acronym PEOAcronym PGDAcronym PHIAcronym PIAAcronym PIIAcronym PINAcronym PIVAcronym PKIAcronym PLAcronym PLTIAcronym PMAcronym PMAAcronym PMAS
Acronym PMOAcronym PMRAcronym POAcronym POA&MAcronym POCAcronym POWAcronym PPBE
Acronym PPTPAcronym PRMAcronym ProvAcronym PSAcronym PTSDAcronym PVTAcronym QA
Acronym QoSAcronym RAAcronym RACI
Acronym RADIUSAcronym RBACAcronym RDFAcronym REAPAcronym RESTAcronym RFAcronym RFCAcronym RLUSAcronym RLUS SFM
Acronym RMFAcronym ROBAcronym ROIAcronym RSAAcronym RSDAcronym RTMAcronym SAAcronym SACAcronym SAMLAcronym SCAcronym SCAAcronym SDDAcronym SDLCAcronym SDTAcronym SEDRAcronym SIAcronym SIEMAcronym SLAAcronym SMCAcronym SMEAcronym SMIME
Acronym SMSAcronym SOAAcronym SOAPAcronym SOPAcronym SOWAcronym SPAcronym SPIAcronym SQL
Acronym SRMAcronym SSAAcronym SSIDAcronym SSLAcronym SSOAcronym SSOeAcronym SSOiAcronym SSPAcronym TCPAcronym TDDAcronym THSPAcronym TICAcronym TLSAcronym TMSAcronym TRMAcronym U.S.Acronym U.S.C.Acronym UMLAcronym UMTS
Acronym UPIAcronym URLAcronym USBAcronym US-CERT
Acronym USGCB
Acronym VAAcronym VAEAMS
Acronym VAMCAcronym VAPAcronym VBAAcronym VDIAcronym VETSAcronym VHAAcronym VICAcronym VistA
Acronym VISTAWEB
Acronym VLANAcronym VLERAcronym VoIPAcronym VPN
Acronym VWAcronym W3CAcronym WANAcronym WSDLAcronym WSRRAcronym XMLAcronym XSDBPMN Process Adjudicate SuitabilityBPMN Process Administer Medication
BPMN Process Allocate Receipts
BPMN Process Apply for Burial
BPMN Process Apply For Loan
BPMN Process Approve Fee-Basis Consult
BPMN Process Approve Funding
BPMN Process Approve Request
BPMN Process Archive Documents
BPMN Process Arrive for Appointment
BPMN Process Assign Bed
BPMN Process Assign Vocational Rehabilitation Counselor
BPMN Process Associate with Case FileBPMN Process Attend Appointment
BPMN Process Attend Fingerprinting AppointmentBPMN Process Attend Initial Orientation
BPMN Process Award ContractsBPMN Process Batch Payments
BPMN Process BVA Decision Issued based on Docket Number
BPMN Process Calculate Award
BPMN Process Calculate Payment
BPMN Process Capture Asset Information
BPMN Process Capture FingerprintsBPMN Process Capture Photograph and Fingerprints
BPMN Process Capture Services Rendered
BPMN Process Certify Receipt of Payment
BPMN Process Certify Signature PagesBPMN Process Check Appointment Availability
BPMN Process Check Excluded Parties List
BPMN Process Check in Veteran
BPMN Process Close Out Project
BPMN Process Close Transaction
BPMN Process Closeout Burial Schedule
BPMN Process Collect Eligibility Evidence
BPMN Process Collect Fee From Lender
BPMN Process Complete Admission Order
BPMN Process Complete and Send Notice of Disagreement
BPMN Process Complete Application
BPMN Process
BPMN Process Complete Claim Request and mail to VABPMN Process Complete Discharge Planning
BPMN Process Complete Discharge Summary
BPMN Process
Complete Application Online on Behalf of Veteran
Complete enclosures and send additional information as needed
BPMN Process Complete Encounter Form
BPMN Process Complete e-QIPBPMN Process Complete Form
BPMN Process Complete Form 26-1880
BPMN Process Complete Form 1330
BPMN Process Complete Form 9
BPMN Process Complete FormsBPMN Process Complete OF-306BPMN Process Complete Offboarding Process
BPMN Process Complete Paper Copy of SF-52
BPMN Process Complete Prescription Order
BPMN Process Complete SF-52
BPMN Process Conduct Burial Service
BPMN Process Confirm Candidate Hire
BPMN Process Confirm Identity
BPMN Process Confirm NACI/ SAC
BPMN Process Confirm School
BPMN Process Confirm Student EnrollmentBPMN Process Consolidate Veteran Information
BPMN Process Contact Veteran
BPMN Process Coordinate Burial Logistics
BPMN Process Create Award Document
BPMN Process Create Case File
BPMN Process Create Education Master Record
BPMN Process Create Employee Folder
BPMN Process Create Employee Record
BPMN Process Create Marker
BPMN Process Create Marker Order
BPMN Process Create Medication Order
BPMN Process
BPMN Process Create Procurement Action
BPMN Process Create Provider Note
BPMN Process Create Record
BPMN Process Create Reject Report
BPMN Process Create Solicitation
BPMN Process Create VACOLS RecordBPMN Process Create Work Item to Verify Veteran Eligibility
BPMN Process Debit Funding Fee to Account
BPMN Process Deduct Payment
BPMN Process Deliver Medication
BPMN Process Determine Billing Category
BPMN Process Determine Eligibility
BPMN Process Determine Eligibility and Entitlement Amount
BPMN Process Determine Eligibility for Payout
Create paper folder and claim/tracking information into VBMS
BPMN Process Determine Funding Fee
BPMN Process Determine Investigation LevelBPMN Process Determine Monthly Premium
BPMN Process Determine Payment Amount
BPMN Process Determine Rating DecisionBPMN Process Determine Submission Type
BPMN Process Determine Subsistence Payment Amount
BPMN Process Determine SuitabilityBPMN Process Determine Treatment Plan
BPMN Process Determine Urgency of Care
BPMN Process Develop Design Documents
BPMN Process Discharge Patient
BPMN Process Document Change Order
BPMN Process Document Disability Extension
BPMN Process Document Justification
BPMN Process Encode PIV Card
BPMN Process Enroll Dependents
BPMN Process Enroll in School
BPMN Process Enroll in Training or SchoolBPMN Process Enroll Servicemember
BPMN Process Enter Admission Assessment
BPMN Process Enter Applicant Information
BPMN Process Enter application info VONAPPBPMN Process Enter Authorization
BPMN Process Enter Contract Details
BPMN Process Enter Daily Time and Attendance
BPMN Process Enter Fee-Basis Consult
BPMN Process Enter Payment Information
BPMN Process Enter RecordBPMN Process Enter Report
BPMN Process Enter SF-52 Information
BPMN Process Enter Vendor Selection
BPMN Process
BPMN Process Enter Veteran Record
BPMN Process Establish Case
BPMN Process
BPMN Process Evaluate Vendor Data
BPMN Process Evaluate Veteran
BPMN Process Evaluate Veteran for Entitlement
BPMN Process Fax DD-214
BPMN Process Fill Automated OrderBPMN Process Fill Cart With Medication Orders
BPMN Process Fill Medication Orders
BPMN Process Fill Prescription
BPMN Process Finalize AwardBPMN Process Forward Application
BPMN Process Forward Documentation
Enter Veteran information from application into VBMS
Establish contentions and create tracked items and request for evidence in MA
BPMN Process Forward Enrollment Certification
BPMN Process Gather evidence from multiple sourcesBPMN Process Generate and Load SF-50
BPMN Process Generate and Upload SF-50
BPMN Process Generate award letterBPMN Process Generate Certificate of Eligibility letter
BPMN Process Generate Consolidated Veteran InformationBPMN Process Generate Denial Letter
BPMN Process Generate Disallowance Letter Form
BPMN Process Generate Enrollment Letters
BPMN Process Generate LetterBPMN Process Generate letters and select required enclosures
BPMN Process Generate Notice
BPMN Process Generate Pick List
BPMN Process Generate Prescription Label
BPMN Process Grant Access
BPMN Process Implement BVA DecisionBPMN Process Implement Insurance Policy
BPMN Process Initiate e-QIP FileBPMN Process Initiate Personnel ActionBPMN Process Initiate PIVBPMN Process Initiate Procurement
BPMN Process Input Purchase Request
BPMN Process Inspect Filled Prescription
BPMN Process Inspect PIV Card
BPMN Process Issue Discharge Order
BPMN Process Issue Payment
BPMN Process Join Service
BPMN Process Link FDD Records
BPMN Process Link PIV Card
BPMN Process Log Discharge Documents
BPMN Process Log Discharge Note
BPMN Process Log Progress Note
BPMN Process Look Up Existing InvestigationBPMN Process Mail 1010EZ
BPMN Process Maintain Insurance Policy
BPMN Process Maintain RecordsBPMN Process Make Award Determination
BPMN Process
BPMN Process Manage Construction Phase
BPMN Process Mark Ready-to-Rate in VBMS-RBPMN Process Monitor Collections
BPMN Process Monitor Patient
BPMN Process Notify Applicant
BPMN Process Notify HRBPMN Process Notify Next of KinBPMN Process Notify Veteran
BPMN Process Notify Veterans of Ineligibility
BPMN Process Order Additional Services
BPMN Process Order Grave Marker
Make electronic copy of application available in VBMS
BPMN Process Order VA Appraisal of Property
BPMN Process Order VA ExamsBPMN Process Pay Beneficiary
BPMN Process Perform Additional Research
BPMN Process Perform AppraisalBPMN Process Perform Cart CheckBPMN Process Perform Exam
BPMN Process Perform Income Verification Match
BPMN Process Perform Research
BPMN Process Place Grave MarkerBPMN Process Populate VistA Fee
BPMN Process Prepare Case for Transfer
BPMN Process Prepare Proposal
BPMN Process Prepare Statement of Case
BPMN Process Print Pick List Record
BPMN Process Print PIV Card
BPMN Process Print Prescription LabelBPMN Process Print Signature PagesBPMN Process Process Bill
BPMN Process Process Billing Information
BPMN Process Process Debt Event
BPMN Process Process Enrollment Certification
BPMN Process Process Foreclosure Payment
BPMN Process Process GrantBPMN Process Process Order
BPMN Process Process Payment
BPMN Process Process RemandBPMN Process Process Tuition Payment
BPMN Process Provide Counseling
BPMN Process Provide PIV Credentials
BPMN Process Publish Solicitation Data
BPMN Process Pull Purchase Request
BPMN Process Push Payment
BPMN Process Read PIV CardBPMN Process Receive Benefit
BPMN Process Receive Claim FolderBPMN Process
BPMN Process Receive compensationBPMN Process Receive Rating for New ConditionBPMN Process Receive Urgent Care
BPMN Process Record Payment DataBPMN Process Record Receipt of Payment
BPMN Process Record Updates
BPMN Process Refine Requirements
BPMN Process Release Payments
BPMN Process Release Prescription
BPMN Process Render Application Image
BPMN Process Render School Enrollment Certification
Receive Claim or, if Electronic Application, view in Virtual VA and assign to
BPMN Process Render Student List
BPMN Process Request Building Access
BPMN Process Resolve Appeal
BPMN Process Retrieve Medication Orders
BPMN Process Retrieve Veteran Record
BPMN Process Review all evidence receivedBPMN Process Review and Close Loan
BPMN Process Review Applicant Record
BPMN Process Review Appraisal
BPMN Process Review Bill
BPMN Process Review Burial Schedule
BPMN Process Review Case
BPMN Process Review Case and Certify CaseBPMN Process Review Case File (Administrative)
BPMN Process Review Claim
BPMN Process Review Claim and Policy Information
BPMN Process Review Consult Order
BPMN Process Review Discharge Instructions
BPMN Process Review Documentation
BPMN Process Review Electronic Folder
BPMN Process
BPMN Process Review Identity Documents
Review file and review for additional medical records
BPMN Process Review Loan Activity
BPMN Process Review Order
BPMN Process Review Proposal
BPMN Process Review Report
BPMN Process Review Solicitation
BPMN Process Review Veteran Eligibility
BPMN Process Review Veteran Medical Records
BPMN Process Review, Download, and Print SF-50
BPMN Process Route OF-306BPMN Process Route Payment
BPMN Process Route Request
BPMN Process Scan Application
BPMN Process Scan Application Package
BPMN Process Scan Bill
BPMN Process Scan DD-214
BPMN Process Scan DocumentBPMN Process Scan Medication
BPMN Process Schedule Appointment
BPMN Process Schedule Burial
BPMN Process Schedule BVA (Video/Travel Board) HearingBPMN Process Schedule Fingerprinting AppointmentBPMN Process Select Project
BPMN Process Select VendorBPMN Process Send Award amount to FASBPMN Process Send award payment to Veteran
BPMN Process Send Development Letter
BPMN Process Send Enrollment and Mailing Data
BPMN Process Send Inactive Alert
BPMN Process Send Loan Funding Notifications
BPMN Process Send Notice of Denial
BPMN Process Send Notification
BPMN Process Send Paper Copy of Prescription
BPMN Process Send Payment
BPMN Process Send Premium Payment
BPMN Process Send Prescription Information
BPMN Process Send Prescription Order
BPMN Process Send Prescription to Postal Delivery
BPMN Process Send Property Information
BPMN Process Send Required Evidence
BPMN Process Send VCAA and 3rd party lettersBPMN Process Send Veteran Enrollment Record
BPMN Process Separate from Service
BPMN Process Setup Time Reporting
BPMN Process Sign and Mail Application
BPMN Process Sign and Transmit Prescription
BPMN Process Sort Documents
BPMN Process Store Application Image
BPMN Process Store Design Documents
BPMN Process Store Photographs
BPMN Process Store Veteran Information in Case File
BPMN Process Store Working Documents
BPMN Process Submit 1010EZ to EAS Holding File
BPMN Process Submit Application
BPMN Process Submit Bill
BPMN Process Submit Electronic Medication Order
BPMN Process Submit file to Virtual VABPMN Process Submit Marker Order
BPMN Process Submit Paper Medication Order
BPMN Process Submit Prescription Order Information
BPMN Process Submit Proposal
BPMN Process Submit Report of Death Form
BPMN Process Submit SGLV 8600 Part-A
BPMN Process Tag Remains
BPMN Process Timekeeper Completes T&L Form
BPMN Process Track Calls
BPMN Process Track Collections Response
BPMN Process Track Finances
BPMN Process Transfer Remains
BPMN Process Transmit Award Data
BPMN Process Transmit Employee Data
BPMN Process Transmit Medication Order
BPMN Process Transmit Record
BPMN Process Treat Veteran
BPMN Process Underwrite Loan
BPMN Process Update Case File and VACOLS
BPMN Process Update Compensation and Pension Data
BPMN Process Update Eligibility Information
BPMN Process Update Employment Forms
BPMN Process Update Enrollment Status
BPMN Process Update Entitlement Status
BPMN Process Update Financial Information
BPMN Process Update Leave Information
BPMN Process Update NGL
BPMN Process Update Pick List
BPMN Process Update Time and Attendance Information
BPMN Process Update VACOLS and assign Docket NumberBPMN Process Update VistA Fee
BPMN Process Validated file is ready for ratingBPMN Process Verify Allergy Information
BPMN Process Verify Bed Availability
BPMN Process Verify Eligibility
BPMN Process Verify Enrollment
BPMN Process Verify Entitlement Amount
BPMN Process Verify Fields
BPMN Process Verify Identity
BPMN Process Verify Ineligibility
BPMN Process Verify Loan Information
BPMN Process Verify NACIBPMN Process Verify OrderBPMN Process Verify Payment
BPMN Process Verify Prescription Drug Interactions
BPMN Process
BPMN Process Verify Tuition Payment
BPMN Process Verify Veteran Appointment
BPMN Process Verify Veteran Eligibility
BPMN Process Waive Monthly Premium Payments
BPMN Process Withhold Premiums
BPMN Process Write Prescription
Business Capability
Verify rating and determine award in VETSNET Awards
1.1 Ensure Income Security for Veterans and Beneficiaries
Business Capability
Business Capability 1.3 Provide Education Benefits for Veterans
Business Capability
Business Capability
Business Capability 1.6 Conduct Disaster Management Activities
Business Capability 2.1 Provide Controls and Oversight
Business Capability
1.2 Provide Health Care for Veterans, Beneficaries, and Public
1.4 Promote Workforce and Economic Development for Veterans
1.5 Provide Memorial Services for Veterans and Beneficiaries
2.2 Conduct Internal Risk Management and Mitigation
Business Capability 2.3 Conduct Congressional and Legislative Affairs
Business Capability 2.4 Conduct Regulatory Development
Business Capability
Business Capability 2.6 Conduct Public Affairs
Business Capability 2.7 Conduct Revenue Collection
Business Capability 3.1 Conduct Administrative Management
Business Capability 3.2 Conduct Financial Management
Business Capability 3.3 Conduct Human Resource Management
Business Capability
2.5 Conduct Planning, Programming and Budgeting
3.4 Conduct Information Technology Management
Business Capability 3.5 Conduct Information Management
Business Capability 3.6 Conduct Supply Chain Management
Business Capability Manage Department of Veterans Affairs
Business Function 1.1.1 Provide Access to Income Security Benefits
Business Function 1.1.2 Manage Disability Compensation Benefits
Business Function 1.1.3 Manage Pension Benefits
Business Function
Business Function 1.1.5 Manage Survivor Compensation Benefits
1.1.4 Manage Housing Assistance for Veterans Benefits
Business Function
Business Function 1.2.1 Provide Access to Health Care
Business Function 1.2.2 Manage Public Health
Business Function 1.2.3 Provide Health Care Administration
Business Function 1.2.4 Deliver Health Care
1.1.6 Manage Life and Traumatic Injury Insurance Benefits
Business Function 1.2.5 Conduct Health Care Research
Business Function 1.2.6 Provide Health Care Education
Business Function 1.3.1 Provide Access to Education Benefits
Business Function 1.3.2 Manage Vocational Education Benefits
Business Function 1.3.3 Manage Higher Education Benefits
Business Function
Business Function 1.4.2 Promote Training and Employment
Business Function
Business Function 1.5.1 Provide Access to Memorial Services
Business Function 1.5.2 Manage Cemeteries
Business Function 1.5.3 Manage Memorial Benefits
1.4.1 Provide Access to Workforce and Economic Development Benefits
1.4.3 Promote Business and Industry Development
Business Function
Business Function 1.6.2 Support Emergency Response Operations
Business Function 2.1.1 Administer Corrective Action
Business Function 2.1.2 Conduct Program Evaluation
Business Function 2.1.3 Conduct Program Monitoring
1.6.1 Facilitate Disaster Preparedness and Planning
Business Function 2.1.4 Provide Legal Guidance and Representation
Business Function 2.1.5 Conduct Audits and Investigations
Business Function 2.2.1 Manage Contingency Planning
Business Function 2.2.2 Manage Continuity of Operations
Business Function 2.2.3 Manage Service Recovery
Business Function 2.3.1 Track Legislation
Business Function 2.3.2 Provide Legislation Testimony
Business Function 2.3.3 Develop Legislative Proposals
Business Function 2.3.4 Conduct Congressional Liaison Operations
Business Function 2.4.1 Develop Policy and Guidance
Business Function 2.4.2 Track Public Comments
Business Function 2.4.3 Create Regulations
Business Function 2.4.4 Publish Rules
Business Function 2.5.1 Conduct Planning
Business Function 2.5.2 Manage Enterprise Architecture
Business Function 2.5.3 Conduct Capital Planning
Business Function 2.5.4 Conduct Workforce Planning
Business Function 2.5.5 Conduct Programming
Business Function 2.5.6 Develop Budget
Business Function 2.5.7 Manage Budget
Business Function
Business Function 2.5.9 Manage Enterprise Governance
Business Function 2.6.1 Manage Customer Services
Business Function 2.6.2 Manage Official Information Dissemination
Business Function 2.6.3 Manage Product and Services Outreach
Business Function 2.6.4 Conduct Public Relations
2.5.8 Coordinate Budget and Program Performance
Business Function 2.6.5 Manage Partnerships
Business Function 2.7.1 Manage Debt Collection
Business Function 2.7.2 Manage User Fee Collection
Business Function 2.7.3 Manage VA Asset Sales
Business Function 3.1.1 Manage Facilities, Fleet, and Equipment
Business Function 3.1.2 Manage Help Desk Services
Business Function 3.1.3 Manage Physical and Personnel Security
Business Function 3.1.4 Manage Travel Services
Business Function 3.1.5 Manage Workplace Policy
Business Function 3.1.6 Manage Correspondence
Business Function 3.2.1 Manage Assets and Liabilities
Business Function 3.2.2 Manage Payments
Business Function 3.2.3 Manage Collections and Receivables
Business Function 3.2.4 Report Financial Information
Business Function
Business Function 3.3.1 Manage Staffing and Recruiting Services
Business Function
Business Function
3.2.5 Perform Cost Accounting / Performance Measurement
3.3.2 Conduct Organization and Position Management
3.3.3 Manage Employee Compensation and Benefits
Business Function 3.3.4 Manage Employee Performance
Business Function 3.3.5 Manage Employee Relations
Business Function 3.3.6 Manage Labor Relations
Business Function 3.3.7 Manage Human Resources Development
Business Function 3.3.8 Perform Separation Management
Business Function 3.4.1 Provide Networks and Telecommunications
Business Function 3.4.2 Provide Platforms and Storage
Business Function 3.4.3 Manage Application Technology
Business Function 3.4.4 Provide Systems Management
Business Function 3.4.5 Enable Collaboration and Electronic Workplace
Business Function 3.5.1 Provide Cyber Information Security Services
Business Function 3.5.2 Manage Knowledge and Information
Business Function 3.5.3 Manage Government Records
Business Function 3.6.1 Acquire Goods
Business Function 3.6.2 Manage Inventory of Assets
Business Function 3.6.3 Manage Logistics
Business Function 3.6.4 Acquire Services
Business Function
Business Function
Business Function
Business Function
Administer Business & Industry Development Claimant Data Use Authority
Administer Disability Compensation Claimant Data Use Authority
Administer Education Claimant Data Use Authority
Administer Higher Education Claimant Data Use Authority
Business Function
Business Function
Business Function
Business Function Administer Pension Claimant Data Use Authority
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function Assign Disability Compensation Award Approval
Administer Income Security Claimant Data Use Authority
Administer Life & Traumatic Injury Insurance Claimant Data Use Authority
Administer Loan Guaranty Claimant Data Use Authority
Administer Survivor Compensation Claimant Data Use Authority
Administer Training & Employment Claimant Data Use Authority
Administer Vocational Education Claimant Data Use Authority
Administer Workforce & Economic Development Claimant Data Use Authority
Assign Business & Industry Development Award Approval
Business Function Assign Education Award Approval
Business Function Assign Higher Education Award Approval
Business Function Assign Income Security Award Approval
Business Function
Business Function Assign Loan Guaranty Award Approval
Business Function Assign Pension Award Approval
Business Function Assign Survivor Compensation Award Approval
Business Function Assign Training & Employment Award Approval
Assign Life & Traumatic Injury Insurance Award Approval
Business Function Assign Vocational Education Award Approval
Business Function
Business Function B Benefit ProcessingBusiness Function B.1 Benefit Request ProcessingBusiness Function B.2 Benefit EvaluationBusiness Function B.3 Benefit Delivery ManagementBusiness Function
Business Function
Business Function
Business Function
Business Function
Assign Workforce & Economic Development Award Approval
Communicate Business & Industry Development Information Response
Communicate Business & Industry Development Marketing/Outreach
Communicate Business & Industry Development Status Response
Communicate Disability Compensation Information Response
Communicate Disability Compensation Marketing/Outreach
Business Function
Business Function Communicate Education Information Response
Business Function Communicate Education Marketing/Outreach
Business Function Communicate Education Status Response
Business Function
Business Function
Business Function Communicate Higher Education Status Response
Business Function
Business Function
Communicate Disability Compensation Status Response
Communicate Higher Education Information Response
Communicate Higher Education Marketing/Outreach
Communicate Income Security Information Response
Communicate Income Security Marketing/Outreach
Business Function Communicate Income Security Status Response
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function Communicate Loan Guaranty Status Response
Business Function Communicate Pension Information Response
Business Function Communicate Pension Marketing/Outreach
Communicate Life & Traumatic Injury Insurance Information Response
Communicate Life & Traumatic Injury Insurance Marketing/Outreach
Communicate Life & Traumatic Injury Insurance Status Response
Communicate Loan Guaranty Information Response
Communicate Loan Guaranty Marketing/Outreach
Business Function Communicate Pension Status Response
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Communicate Survivor Compensation Information Response
Communicate Survivor Compensation Marketing/Outreach
Communicate Survivor Compensation Status Response
Communicate Training & Employment Information Response
Communicate Training & Employment Marketing/Outreach
Communicate Training & Employment Status Response
Communicate Vocational Education Information Response
Communicate Vocational Education Marketing/Outreach
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function Conduct Education Benefit Request Validation
Business Function Conduct Education Requester Authentication
Communicate Vocational Education Status Response
Communicate Workforce & Economic Development Information Response
Communicate Workforce & Economic Development Marketing/Outreach
Communicate Workforce & Economic Development Status Response
Conduct Business & Industry Development Benefit Request Validation
Conduct Business & Industry Development Requester Authentication
Conduct Disability Compensation Benefit Request Validation
Conduct Disability Compensation Requester Authentication
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function Conduct Pension Benefit Request Validation
Business Function Conduct Pension Requester Authentication
Business Function
Conduct Higher Education Benefit Request Validation
Conduct Income Security Benefit Request Validation
Conduct Income Security Requester Authentication
Conduct Life & Traumatic Injury Insurance Benefit Request Validation
Conduct Life & Traumatic Injury Insurance Requester Authentication
Conduct Loan Guaranty Benefit Request Validation
Conduct Loan Guaranty Requester Authentication
Conduct Survivor Compensation Benefit Request Validation
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function Create Disability Compensation Claimant Data
Business Function Create Education Claimant Data
Conduct Survivor Compensation Requester Authentication
Conduct Training & Employment Benefit Request Validation
Conduct Training & Employment Requester Authentication
Conduct Vocational Education Benefit Request Validation
Conduct Vocational Education Requester Authentication
Conduct Workforce & Economic Development Benefit Request Validation
Conduct Workforce & Economic Development Requester Authentication
Create Business & Industry Development Claimant Data
Business Function Create Higher Education Claimant Data
Business Function Create Income Security Claimant Data
Business Function
Business Function Create Loan Guaranty Claimant Data
Business Function Create Pension Claimant Data
Business Function Create Survivor Compensation Claimant Data
Business Function Create Training & Employment Claimant Data
Business Function
Business Function
Business Function
Create Life & Traumatic Injury Insurance Claimant Data
Create Vocational Rehabilitation and Employment Claimant Data
Create Workforce & Economic Development Claimant Data
Deliver Business & Industry Development Determination Notification
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function Deliver Education Determination Notification
Business Function Deliver Education Monetary Benefit
Business Function Deliver Education Required Data Notification
Business Function
Business Function Deliver Higher Education Monetary Benefit
Deliver Business & Industry Development Monetary Benefit
Deliver Business & Industry Development Non-Monetary Benefit
Deliver Business & Industry Development Required Data Notification
Deliver Disability Compensation Determination Notification
Deliver Disability Compensation Monetary Benefit
Deliver Disability Compensation Non-Monetary Benefit
Deliver Higher Education Determination Notification
Business Function Deliver Higher Education Non-Monetary Benefit
Business Function
Business Function
Business Function Deliver Income Security Monetary Benefit
Business Function Deliver Income Security Non-Monetary Benefit
Business Function
Business Function
Business Function
Business Function
Business Function Deliver Loan Guaranty Data Change Confirmation
Business Function
Business Function Deliver Loan Guaranty Monetary Benefit
Deliver Higher Education Required Data Notification
Deliver Income Security Determination Notification
Deliver Life & Traumatic Injury Insurance Determination Notification
Deliver Life & Traumatic Injury Insurance Monetary Benefit
Deliver Life & Traumatic Injury Insurance Non-Monetary Benefit
Deliver Life & Traumatic Injury Insurance Required Data Notification
Deliver Loan Guaranty Determination Notification
Business Function Deliver Loan Guaranty Non-Monetary Benefit
Business Function Deliver Pension Data Change Confirmation
Business Function Deliver Pension Determination Notification
Business Function Deliver Pension Monetary Benefit
Business Function
Business Function
Business Function
Business Function Deliver Survivor Compensation Monetary Benefit
Business Function
Business Function
Business Function
Deliver Required Disability Compensation Data Notification
Deliver Required Income Security Data Notification
Deliver Survivor Compensation Determination Notification
Deliver Survivor Compensation Non-Monetary Benefit
Deliver Survivor Compensation Required Data Notification
Deliver Training & Employment Determination Notification
Business Function
Business Function
Business Function
Business Function
Business Function Deliver Vocational Education Monetary Benefit
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Deliver Training & Employment Monetary Benefit
Deliver Training & Employment Non-Monetary Benefit
Deliver Training & Employment Required Data Notification
Deliver Vocational Education Determination Notification
Deliver Vocational Education Non-Monetary Benefit
Deliver Vocational Education Required Data Notification
Deliver Workforce & Economic Development Determination Notification
Deliver Workforce & Economic Development Monetary Benefit
Deliver Workforce & Economic Development Non-Monetary Benefit
Deliver Workforce & Economic Development Required Data Notification
Business Function Delivery Pension Non-Monetary Benefit
Business Function
Business Function
Business Function Determine Disability Compensation Eligibility
Business Function Determine Disability Compensation Entitlement
Business Function Determine Education Eligibility
Business Function Determine Education Entitlement
Business Function Determine Higher Education Entitlement
Business Function Determine Income Security Eligibility
Business Function Determine Income Security Entitlement
Business Function
Determine Business & Industry Development Eligibility
Determine Business & Industry Development Entitlement
Determine Life & Traumatic Injury Insurance Eligibility
Business Function
Business Function Determine Loan Guaranty Eligibility
Business Function Determine Loan Guaranty Entitlement
Business Function Determine or Communicate Request Entitlement
Business Function Determine Pension Eligibility
Business Function Determine Pension Entitlement
Business Function Determine Survivor Compensation Eligibility
Business Function Determine Survivor Compensation Entitlement
Business Function Determine Training & Employment Eligibility
Business Function Determine Training & Employment Entitlement
Determine Life & Traumatic Injury Insurance Entitlement
Business Function Determine Vocational Education Eligibility
Business Function Determine Vocational Education Entitlement
Business Function
Business Function
Business Function Develop and Oversee Facility Policies
Business Function Develop and Prepare New or Enhanced Grounds
Business Function
Business Function Develop Disability Compensation Training
Business Function Develop Education Training
Determine Workforce & Economic Development Eligibility
Determine Workforce & Economic Development Entitlement
Develop Business & Industry Development Training
Business Function
Business Function Develop Higher Education Training
Business Function Develop Income Security Training
Business Function
Business Function Develop Loan Guaranty Training
Develop Facilities and Grounds Capital Investment
Develop Life & Traumatic Injury Insurance Training
Business Function
Business Function Develop Pension Training
Business Function Develop Survivor Compensation Training
Business Function Develop Vocational Education Training
Business Function
Business Function Enhance Processes and Systems
Business Function
Business Function
Business Function Establish Education Targeted Outreach
Business Function Establish Higher Education Targeted Outreach
Business Function Establish Income Security Targeted Outreach
Develop Long Term Capacity Planning (Facilities and Grounds)
Develop Workforce & Economic Development Training
Establish Business & Industry Development Targeted Outreach
Establish Disability Compensation Targeted Outreach
Business Function
Business Function Establish Loan Guaranty Targeted Outreach
Business Function Establish Pension Targeted Outreach
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Establish Life & Traumatic Injury Insurance Targeted Outreach
Establish Promote Training & Employment Targeted Outreach
Establish Survivor Compensation Targeted Outreach
Establish Vocational Rehabilitation and Employment Targeted Outreach
Establish Workforce & Economic Development Targeted Outreach
Evaluate Business & Industry Development Benefit
Evaluate Business & Industry Development Performance Metric/Measure
Business Function Evaluate Disability Compensation Benefit
Business Function
Business Function Evaluate Education Benefit
Business Function
Business Function Evaluate Higher Education Benefit
Business Function
Business Function Evaluate Income Security Benefit
Evaluate Disability Compensation Performance Metric/Measure
Evaluate Education Performance Metric/Measure
Evaluate Higher Education Performance Metric/Measure
Business Function
Business Function
Business Function
Business Function Evaluate Loan Guaranty Benefit
Business Function
Business Function Evaluate Pension Benefit
Business Function Evaluate Pension Performance Metric/Measure
Evaluate Income Security Performance Metric/Measure
Evaluate Life & Traumatic Injury Insurance Benefit
Evaluate Life & Traumatic Injury Insurance Performance Metric/Measure
Evaluate Loan Guaranty Performance Metric/Measure
Business Function Evaluate Survivor Compensation Benefit
Business Function
Business Function Evaluate Training & Employment Benefit
Business Function
Business Function Evaluate Vocational Education Benefit
Business Function
Business Function
Evaluate Survivor Compensation Performance Metric/Measure
Evaluate Training & Employment Performance Metric/Measure
Evaluate Vocational Education Performance Metric/Measure
Evaluate Workforce & Economic Development Benefit
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function Facilitate Education Claimant Interaction
Business Function Facilitate Education Internal Management
Business Function Facilitate Higher Education Claimant Interaction
Business Function Facilitate Higher Education Internal Management
Business Function Facilitate Income Security Claimant Interaction
Evaluate Workforce & Economic Development Performance Metric/Measure
Facilitate Business & Industry Development Claimant Interaction
Facilitate Business & Industry Development Internal Management
Facilitate Disability Compensation Claimant Interaction
Facilitate Disability Compensation Internal Management
Business Function Facilitate Income Security Internal Management
Business Function
Business Function
Business Function Facilitate Loan Guaranty Claimant Interaction
Business Function Facilitate Loan Guaranty Internal Management
Business Function Facilitate Pension Claimant Interaction
Business Function Facilitate Pension Internal Management
Business Function
Business Function
Facilitate Life & Traumatic Injury Insurance Claimant Interaction
Facilitate Life & Traumatic Injury Insurance Internal Management
Facilitate Survivor Compensation Claimant Interaction
Facilitate Survivor Compensation Internal Management
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function I Internal ManagementBusiness Function Manage Access to Education RelationshipBusiness Function Manage Access to Income Security Relationship
Business Function
Facilitate Survivor Compensation Relationship Management
Facilitate Training & Employment Claimant Interaction
Facilitate Training & Employment Internal Management
Facilitate Vocational Education Claimant Interaction
Facilitate Vocational Education Internal Management
Facilitate Workforce & Economic Development Claimant Interaction
Facilitate Workforce & Economic Development Internal Management
Manage Access to Workforce & Economic Development Relationship
Business Function Manage Architectural Artifacts
Business Function Manage Benefit Material Inventories
Business Function Manage Benefits Delivery
Business Function
Business Function
Manage Business & Industry Development Benefit Delivery
Manage Business & Industry Development Benefit Resource
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function Manage Capability Lifecycle
Manage Business & Industry Development Claimant Information
Manage Business & Industry Development Notification
Manage Business & Industry Development Organizational Change
Manage Business & Industry Development Regulation
Manage Business & Industry Development Relationship
Manage Business & Industry Development Vendor and Partner
Business Function Manage Compensation Benefit Delivery
Business Function Manage Contracts and AcquisitionBusiness Function Manage Disability Compensation Benefit
Business Function
Business Function
Business Function
Business Function Manage Disability Compensation Notification
Business Function
Manage Disability Compensation Benefit Delivery
Manage Disability Compensation Benefit Resource
Manage Disability Compensation Claimant Information
Manage Disability Compensation Organizational Change
Business Function Manage Disability Compensation Regulation
Business Function Manage Disability Compensation Relationship
Business Function
Business Function Manage Education Benefit Delivery
Business Function Manage Education Benefit Resource
Business Function Manage Education Claimant Information
Manage Disability Compensation Vendor and Partner
Business Function Manage Education Notification
Business Function Manage Education Organizational Change
Business Function Manage Education Regulation
Business Function Manage Education Relationship
Business Function Manage Education Vendor and Partner
Business Function Manage EquipmentBusiness Function Manage FacilitiesBusiness Function Manage Facilities (Heated and Occupied)
Business Function Manage GroundsBusiness Function Manage Grounds and Equipment
Business Function Manage Guest and Family Visitation
Business Function Manage Higher Education Benefit Delivery
Business Function Manage Higher Education Benefit Resource
Business Function Manage Higher Education Claimant Information
Business Function Manage Higher Education Notification
Business Function Manage Higher Education Organizational Change
Business Function Manage Higher Education Regulation
Business Function Manage Higher Education Relationship
Business Function Manage Higher Education Vendor and Partner
Business Function Manage Human ResourcesBusiness Function Manage Income Security Benefit Delivery
Business Function Manage Income Security Benefit Resource
Business Function Manage Income Security Claimant Information
Business Function Manage Income Security Notification
Business Function Manage Income Security Organizational Change
Business Function Manage Income Security Regulation
Business Function Manage Income Security Relationship
Business Function Manage Income Security Vendor and Partner
Business Function
Business Function
Business Function
Business Function
Manage Life & Traumatic Injury Insurance Benefit Delivery
Manage Life & Traumatic Injury Insurance Benefit Resource
Manage Life & Traumatic Injury Insurance Claimant Information
Manage Life & Traumatic Injury Insurance Notification
Business Function
Business Function
Business Function
Business Function
Business Function Manage Loan Guaranty Benefit Delivery
Business Function Manage Loan Guaranty Benefit Resource
Manage Life & Traumatic Injury Insurance Organizational Change
Manage Life & Traumatic Injury Insurance Regulation
Manage Life & Traumatic Injury Insurance Relationship
Manage Life & Traumatic Injury Insurance Vendor and Partner
Business Function Manage Loan Guaranty Claimant Information
Business Function Manage Loan Guaranty Notification
Business Function Manage Loan Guaranty Organizational Change
Business Function Manage Loan Guaranty Regulation
Business Function
Business Function Manage Loan Guaranty Vendor and Partner
Business Function Manage Major Problems
Business Function Manage Operational Materials and Services
Manage Loan Guaranty Relationship Management
Business Function Manage Pension Benefit Delivery
Business Function Manage Pension Benefit Resource
Business Function Manage Pension Claimant Information
Business Function Manage Pension Notification Management
Business Function Manage Pension Organizational Change
Business Function Manage Pension Regulation
Business Function Manage Pension Relationship
Business Function Manage Pension Vendor and Partner
Business Function
Business Function Manage Receipt of Materials at NCA
Business Function Manage Receipt of Remains
Business Function Manage Resources
Manage Promote Training & Employment Vendor and Partner
Business Function Manage Supply of Materials to 3rd Party
Business Function Manage Support ProgramsBusiness Function
Business Function
Manage Survivor Compensation Benefit Resource
Manage Survivor Compensation Claimant Information
Business Function Manage Survivor Compensation Notification
Business Function
Business Function Manage Survivor Compensation Regulation
Business Function Manage Survivor Compensation Relationship
Business Function
Business Function Manage Systems
Business Function Manage Training & Employment Benefit Delivery
Business Function
Manage Survivor Compensation Organizational Change
Manage Survivor Compensation Vendor and Partner
Manage Training & Employment Benefit Resource
Business Function
Business Function Manage Training & Employment Notification
Business Function
Business Function Manage Training & Employment Regulation
Business Function Manage Training & Employment Relationship
Manage Training & Employment Claimant Information
Manage Training & Employment Organizational Change
Business Function Manage Veteran Interment at National Cemetery
Business Function Manage Veterans Benefit Administration
Business Function Manage Vocational Education Benefit Delivery
Business Function Manage Vocational Education Benefit Resource
Business Function
Business Function
Manage Vocational Education Claimant Information
Manage Vocational Education Internal Management
Business Function Manage Vocational Education Notification
Business Function
Business Function Manage Vocational Education Regulation
Business Function Manage Vocational Education Relationship
Business Function
Business Function Manage VolunteersBusiness Function
Business Function
Manage Vocational Education Organizational Change
Manage Vocational Education Vendor and Partner
Manage Workforce & Economic Development Benefit Delivery
Manage Workforce & Economic Development Benefit Resource
Business Function
Business Function
Business Function
Business Function
Business Function
Business Function
Manage Workforce & Economic Development Claimant Information
Manage Workforce & Economic Development Notification
Manage Workforce & Economic Development Organizational Change
Manage Workforce & Economic Development Regulation
Manage Workforce & Economic Development Relationship
Manage Workforce & Economic Development Vendor and Partner
Business Function
Business Function
Business Function Obtain Education Data Change Confirmation
Business Function
Business Function
Business Function
Business Function Obtain Required Loan Guaranty Data Notification
Business Function Obtain Required Pension Data Notification
Business Function
Business Function
Business Function
Business Function
Obtain Business & Industry Development Data Change Confirmation
Obtain Disability Compensation Data Change Confirmation
Obtain Higher Education Data Change Confirmation
Obtain Income Security Data Change Confirmation
Obtain Life & Traumatic Injury Insurance Data Change Confirmation
Obtain Survivor Compensation Data Change Confirmation
Obtain Training & Employment Data Change Confirmation
Obtain Vocational Education Data Change Confirmation
Obtain Workforce & Economic Development Data Change Confirmation
Business Function Order Financial Reimbursements
Business Function Order Materials
Business Function Perform Benefits EvaluationBusiness Function Perform Benefits ProcessingBusiness Function Perform Budgeting and Investment Management
Business Function Perform Legislative and Benefits Policy Analysis
Business Function Perform NCA Benefits ManagementBusiness Function Perform NCA Operations ManagementBusiness Function Perform NCA Strategic ManagementBusiness Function Perform NCA Strategic Planning
Business Function Perform Service Benefits Delivery
Business Function Prepare for Interment
Business Function
Business Function
Business Function Process Disability Compensation Benefit
Business Function Process Disability Compensation Benefit Request
Business Function Process Education Benefit
Business Function Process Education Benefit Request
Business Function Process Education Benefits
Process Business & Industry Development Benefit
Process Business & Industry Development Benefit Request
Business Function Process Higher Education Benefit
Business Function Process Higher Education Benefit Request
Business Function Process Income Security Benefit
Business Function Process Income Security Benefit Request
Business Function Process Life & Traumatic Injury Insurance Benefit
Business Function
Business Function Process Loan Guaranty Benefit
Business Function Process Loan Guaranty Benefit Request
Process Life & Traumatic Injury Insurance Benefit Request
Business Function Process Pension Benefit
Business Function Process Pension Benefit Request Processing
Business Function Process Survivor Compensation Benefit
Business Function Process Survivor Compensation Benefit Request
Business Function Process Training & Employment Benefit
Business Function Process Training & Employment Benefit Request
Business Function Process Vocational Education Benefit
Business Function Process Vocational Education Benefit Request
Business Function
Business Function
Business Function
Business Function
Business Function Promulgate VA Education Benefit Information
Business Function
Process Workforce & Economic Development Benefit
Process Workforce & Economic Development Benefit Request
Promulgate VA Business & Industry Development Benefit Information
Promulgate VA Disability Compensation Benefit Information
Promulgate VA Higher Education Benefit Information
Business Function
Business Function
Business Function
Business Function Promulgate VA Pension Benefit Information
Business Function
Business Function
Promulgate VA Income Security Benefit Information
Promulgate VA Life & Traumatic Injury Insurance Benefit Information
Promulgate VA Loan Guaranty Benefit Information
Promulgate VA Survivor Compensation Benefit Information
Promulgate VA Training & Employment Benefit Information
Business Function
Business Function
Business Function R Relationship ManagementBusiness Function R.1 Claimant InteractionBusiness Function R.2 Notification ManagementBusiness Function R.3 Claimant Information ManagementBusiness Function R.4 Marketing / OutreachBusiness Function Receive Benefit Request
Promulgate VA Vocational Education Benefit Information
Promulgate VA Workforce & Economic Development Benefit Information
Business Function Schedule Interment Services
Business Function
Business Function Support External OversightBusiness Function Support Internal GovernanceBusiness Function Validate Veteran Entitlement
Characteristics Accessible
Characteristics Agile
Characteristics Innovative
Characteristics Integrated
Specify and Acquire Project and Specialty Services
Characteristics Quality
Characteristics Trustworthy
Core Value Advocacy
Core Value Commitment
Core Value Excellence
Core Value Integrity
Core Value Respect
Data Object 1010EZ Data
Data Object Access Codes
Data Object Applicant Fingerprint
Data Object Applicant Photograph
Data Object Applicant Record
Data Object Application Image
Data Object Appraisal Order
Data Object Award Data
Data Object Award Letter or Notification
Data Object Award NotificationData Object Award Record
Data Object Batch Employee Data
Data Object Billing Request
Data Object BOSS National Cemetery Case File
Data Object BOSS National Cemetery Case File (schedule)
Data Object Budget Information
Data Object Case Establishment
Data Object Case File
Data Object Certificate of Eligibility
Data Object Change OrderData Object Chapter 33 Master Record
Data Object Chapter 33 Payment
Data Object Claim RequestData Object Claim Request InformationData Object Claim TrackingData Object CP17 -Ready-to-RateData Object Data ValidationData Object DD-214 Image
Data Object Disability Extension
Data Object Disallowance Letter Form
Data Object Education Electronic FolderData Object Education Master Record
Data Object Eligibility Data
Data Object Eligibility Determination
Data Object eMilRecs DataData Object Employee Address and Contact Information
Data Object Employee Allotment
Data Object Employee Data
Data Object Employee Direct Deposit Information
Data Object Employee Health Information
Data Object Employee Inactive
Data Object Employee ROTHData Object Employee Tax Information
Data Object Employee TSPData Object Encounter Form
Data Object Enrollment DataData Object Enrollment Record
Data Object FDD Image Pointer
Data Object Fee-Basis Authorization
Data Object Fee-Basis Data
Data Object Final Award Confirmation
Data Object Final Award Data
Data Object Financial CloseoutData Object Finished Order
Data Object FOCAS Master Record
Data Object FOCAS PaymentData Object Form 1330 Image
Data Object Form Letter
Data Object Leave Accrual Information
Data Object List of Enrolled Students
Data Object Loan Default Notification
Data Object Loan Status Information
Data Object Marker Application/ Order RecordData Object Marker OrderData Object Master Record
Data Object Medical Bill
Data Object Medication Order
Data Object Monthly Premium
Data Object myPay Changes
Data Object National Cemetery Burial ScheduleData Object National Cemetery Schedule (Closeout)
Data Object Notice of BillData Object Onboarding Documents
Data Object Payment Information
Data Object Payment Records
Data Object Permanent Master Record
Data Object Personal PIV CertificatesData Object Pick List Record
Data Object Pick List Update
Data Object Prescription Order
Data Object Procurement Action
Data Object Proposal Response (Electronic)
Data Object Reject Report
Data Object Release Date
Data Object Remand Information
Data Object Request ClaimData Object School Enrollment Certification
Data Object SF-50
Data Object SF-52
Data Object Solicitation Data
Data Object Solicitation Documents
Data Object Temporary Master Record
Data Object Tracked Items and ContentionsData Object Updated Billing Information
Data Object Updated Eligibility Information
Data Object Updated RecordData Object Vendor Selection
Data Object Veteran InformationData Object
Data Object VR & E Master RecordData Object VR & E Master Record- EntitlementData Object VR & E Subsistence PaymentData Object VR & E Tuition Payment
Veterans Full Eligibility, Enrollment, Financial, and Demographic Data
FEA BRM Access to Care
FEA BRM Accounting
FEA BRM Adjudicate Non-Judicial Requests
FEA BRM Air Transportation
FEA BRM American Indian and Alaskan Native Relations
FEA BRM Arms Control
FEA BRM Asset and Liability Management
FEA BRM Assistive Technology Services
FEA BRM Audio / Video Conferencing
FEA BRM Audit Trail Capture and Analysis
FEA BRM Battlespace Networks
FEA BRM Benefits ManagementFEA BRM Biomedical Research
FEA BRM Border and Transportation Security
FEA BRM Budget and Performance Integration
FEA BRM Budget Execution
FEA BRM Budget Formulation
FEA BRM Business Analytics
FEA BRM Business and Industry Development
FEA BRM Capital PlanningFEA BRM Case Management
FEA BRM Central Records and Statistics Management
FEA BRM Certification and Accreditation
FEA BRM CHIP (Children's Health Insurance Program)
FEA BRM Collaboration Tools
FEA BRM Collect Revenues and User Fees
FEA BRM Collections and Receivables
FEA BRM Command and Control
FEA BRM Community and Regional Development
FEA BRM Community Management
FEA BRM Congressional Liaison OperationsFEA BRM Conservation, Marine and Land Management
FEA BRM Content Management
FEA BRM Contingency PlanningFEA BRM Continuity of Operations
FEA BRM Continuous Monitoring
FEA BRM Corrective Action
FEA BRM Correspondence Management
FEA BRM Cost Accounting / Performance ManagementFEA BRM Counter-Intelligence
FEA BRM Counter-Proliferation and Counter-Terrorism
FEA BRM Credential Issuance and Management
FEA BRM Credit and Insurance
FEA BRM Crime Prevention
FEA BRM Criminal and Terrorist Threat Mitigation
FEA BRM Criminal Incarceration
FEA BRM Criminal Investigation and Surveillance
FEA BRM Criminal Management
FEA BRM Criminal Rehabilitation
FEA BRM Cryptography
FEA BRM Cultural and Historic Exhibition
FEA BRM Cultural and Historic Preservation
FEA BRM Customer Feedback
FEA BRM Customer Services
FEA BRM Data Exchange
FEA BRM Data Integrity and Privacy Management
FEA BRM Data Mining
FEA BRM Data Recovery
FEA BRM Data Warehouse
FEA BRM Debt Collection
FEA BRM Defense Nuclear Security
FEA BRM Disaster Preparedness and Planning
FEA BRM Disaster Repair and Restore
FEA BRM Document Management and workflow
FEA BRM Education / TrainingFEA BRM Educational Excellence
FEA BRM
FEA BRM Email
FEA BRM Emergency Response
Elementary, Secondary, and Vocational Education
FEA BRM Employee Benefits and Compensation
FEA BRM Employee Development and Training
FEA BRM Employee Performance Management
FEA BRM Employee Relations
FEA BRM Energy Conservation
FEA BRM Energy Production and Transmission
FEA BRM Energy Technology Development
FEA BRM Enterprise Architecture
FEA BRM Enterprise Licenses and Software
FEA BRM Enterprise Search
FEA BRM Environmental Monitoring and Forecasting
FEA BRM Environmental Remediation
FEA BRM Environmental Site Stewardship
FEA BRM Environmental Waste Management
FEA BRM Execute Court Orders
FEA BRM External Partner Relationship Management
FEA BRM Facilities, Fleet and Equipment Management
FEA BRM Facilities, Fleet, And Equipment Management
FEA BRM Federal Asset Sales
FEA BRM Federal Financial Assistance
FEA BRM Federal Funds to States and Local Governments
FEA BRM Federal Grants (Non-State)FEA BRM Financial Sector Oversight
FEA BRM Food and Drug Quality and Safety
FEA BRM Food and Nutrition Assistance
FEA BRM Force Allocation
FEA BRM Force Application
FEA BRM Force Protection
FEA BRM Force Training
FEA BRM Foreign Affairs
FEA BRM Fugitive and Criminal Apprehension
FEA BRM General InsuranceFEA BRM General Purpose Data and Statistics
FEA BRM General Retirement and DisabilityFEA BRM Global Trade
FEA BRM Goods AcquisitionFEA BRM Goods and Services Acquisition
FEA BRM Governance / Policy ManagementFEA BRM Ground Transportation
FEA BRM Health Care Administration
FEA BRM Health Care Delivery Services
FEA BRM Health Care Research and Practitioner Education
FEA BRM Healthcare and Regulatory Science Research
FEA BRM Help Desk Services
FEA BRM Higher Education
FEA BRM Homeownership Promotion
FEA BRM
FEA BRM Hospital and medical care for veterans
Hospital and medical care for American Indians, Alaska Natives
FEA BRM Housing Assistance
FEA BRM Human Resources DevelopmentFEA BRM Humanitarian Aid
FEA BRM Identification and Authentication
FEA BRM Immigration and Naturalization
FEA BRM Inbound Correspondence ManagementFEA BRM Incident Response
FEA BRM Industry Sector Income Stabilization
FEA BRM Information Discovery
FEA BRM Information Exchange and Transformation
FEA BRM Information Management
FEA BRM Information Mapping / TaxonomyFEA BRM
FEA BRM Information SecurityFEA BRM Information SharingFEA BRM Inspection and Auditing
FEA BRM Inspections and AuditingFEA BRM Intellectual Property Protection
Information Mapping / Taxonomy / Categorization
FEA BRM Intelligence, Surveillance, and Reconnaissance
FEA BRM International Development
FEA BRM International Security Assistance
FEA BRM Inventory Control
FEA BRM Issue Tracking
FEA BRM IT Infrastructure Maintenance
FEA BRM IT Infrastructure ManagementFEA BRM IT Strategy and Innovation
FEA BRM IT System Development / Integration Support
FEA BRM Judicial Hearings
FEA BRM Key Asset and Critical Infrastructure Protection
FEA BRM Knowledge Capture
FEA BRM Knowledge Distribution and Delivery
FEA BRM Labor Relations
FEA BRM Labor Rights Management
FEA BRM Leadership Protection
FEA BRM Legal Defense
FEA BRM Legal Investigation
FEA BRM Legal Prosecution and Litigation
FEA BRM Legislation TestimonyFEA BRM Legislation TrackingFEA BRM Legislative Functions
FEA BRM Legislative Relations
FEA BRM Loan Guarantees
FEA BRM Logistics Management
FEA BRM Management of Government Records
FEA BRM Mapping / Geospatial
FEA BRM Medicaid
FEA BRM Medicare
FEA BRM Meta Data Management
FEA BRM Navigation
FEA BRM Nonproliferation and Threat Reduction
FEA BRM Nuclear Emergency Management and Response
FEA BRM Nuclear Weapons Stockpile Oversight
FEA BRM Official Information DisseminationFEA BRM Organization and Position ManagementFEA BRM Payments
FEA BRM Payroll
FEA BRM Performance Management
FEA BRM Permits and Licensing
FEA BRM Policy and Guidance DevelopmentFEA BRM Pollution Prevention and Control
FEA BRM Population Health Management
FEA BRM Portfolio Management
FEA BRM Postal Services
FEA BRM Process Tracking
FEA BRM Product OutreachFEA BRM Program / Project Management
FEA BRM Program EvaluationFEA BRM Program MonitoringFEA BRM Proposal DevelopmentFEA BRM Protection
FEA BRM Public Comment Tracking
FEA BRM Public Communications Infrastructure
FEA BRM Public Health MonitoringFEA BRM Public Relations
FEA BRM
FEA BRM Regulatory Compliance
FEA BRM Regulatory CreationFEA BRM Regulatory Enforcement
FEA BRM Reporting and Information
FEA BRM Resolution Facilitation
FEA BRM Retirement and Disability Benefits
FEA BRM Rule Publication
Recreational Resource Management and Tourism
FEA BRM
FEA BRM Security Management
FEA BRM Seized Asset Management
FEA BRM Separation Management
FEA BRM Service AcquisitionFEA BRM Service RecoveryFEA BRM Social Security Benefits
FEA BRM Space Exploration and Innovation
FEA BRM Space Operations
Scientific and Technological Research and Innovation
FEA BRM Staff AcquisitionFEA BRM Staffing and Recruiting
FEA BRM Strategic Planning
FEA BRM Substance Control
FEA BRM Survivor Compensation
FEA BRM System and Network Monitoring
FEA BRM System DevelopmentFEA BRM System Resource Usage
FEA BRM Tax and Fiscal Policy
FEA BRM Taxation Management
FEA BRM Threat and Vulnerability Management
FEA BRM Time Reporting
FEA BRM Training and Employment
FEA BRM Travel
FEA BRM Unemployment Compensation
FEA BRM User Fee CollectionFEA BRM Veteran Benefits and Services
FEA BRM Vocational Rehabilitation
FEA BRM Voice Communications
FEA BRM Water Resource Management
FEA BRM Water Transportation
FEA BRM Web Infrastructure
FEA BRM Witness Protection
FEA BRM Worker Safety
FEA BRM Workforce Directory / Locator
FEA BRM Workforce Planning
FEA BRM
FEA Category 1 Provide Services for Veterans and the Public
FEA Category 2 Support Delivery of Services
FEA Category 3 Manage Government Resources
FEA Category Manage Pension BenefitFEA Category Promote Business & Industry DevelopmentFEA Category Provide Access to Education BenefitFEA Category Provide Access to Income Security BenefitFEAF PRM Measurement Area Communications
Workplace Policy Development and Management
FEAF PRM Measurement Area Compliance, Governance, and Legal Processes
FEAF PRM Measurement Area Customer Relationship
FEAF PRM Measurement Area Efficiency
FEAF PRM Measurement Area Financial Processes
FEAF PRM Measurement Area Information
FEAF PRM Measurement Area Information Processes
FEAF PRM Measurement Area Management Processes
FEAF PRM Measurement Area Performance Quality
FEAF PRM Measurement Area Process Effectiveness
FEAF PRM Measurement Area Security and Privacy
FEAF PRM Measurement Area Services and Products
FEAF PRM Measurement Area Technology
FEAF PRM Measurement Category Acquisition Management
FEAF PRM Measurement Category Asset Management
FEAF PRM Measurement Category Asset Utilization
FEAF PRM Measurement Category Complaints
FEAF PRM Measurement Category Cost Avoidance
FEAF PRM Measurement Category Cost Savings
FEAF PRM Measurement Category Costs of Products
FEAF PRM Measurement Category Costs of Services
FEAF PRM Measurement Category Customer Complaint
FEAF PRM Measurement Category Customer Education
FEAF PRM Measurement Category Customer Expectation
FEAF PRM Measurement Category Customer Impact or Burden
FEAF PRM Measurement Category Customer Issue Resolution
FEAF PRM Measurement Category Customer Retention
FEAF PRM Measurement Category Customer Usage
FEAF PRM Measurement Category Errors
FEAF PRM Measurement Category Facility Security
FEAF PRM Measurement Category Financial Management
FEAF PRM Measurement Category Governance
FEAF PRM Measurement Category Human Resource Management
FEAF PRM Measurement Category Improvement
FEAF PRM Measurement Category Information Completeness
FEAF PRM Measurement Category Information Management
FEAF PRM Measurement Category Information Quality
FEAF PRM Measurement Category Information Security
FEAF PRM Measurement Category Information Sharing and Analysis
FEAF PRM Measurement Category Information Technology Management
FEAF PRM Measurement Category Innovation
FEAF PRM Measurement Category Inventory Control
FEAF PRM Measurement Category Legal
FEAF PRM Measurement Category Legal Management
FEAF PRM Measurement Category Legislative Relations
FEAF PRM Measurement Category Materials Management
FEAF PRM Measurement Category Personnel Security
FEAF PRM Measurement Category Policy
FEAF PRM Measurement Category Privacy
FEAF PRM Measurement Category
FEAF PRM Measurement Category Productivity
FEAF PRM Measurement Category Public Affairs
FEAF PRM Measurement Category Quality Assurance
FEAF PRM Measurement Category Regulatory Compliance
FEAF PRM Measurement Category Regulatory Management
FEAF PRM Measurement Category Resource Allocation
FEAF PRM Measurement Category Resource Consumption
FEAF PRM Measurement Category Resource Utilization
Processes Public Goods Creations and Management
FEAF PRM Measurement Category Response Time
FEAF PRM Measurement Category Return on Investment
FEAF PRM Measurement Category Revenue Collection
FEAF PRM Measurement Category Risk
FEAF PRM Measurement Category Schedule
FEAF PRM Measurement Category Service / Product Availability
FEAF PRM Measurement Category Service / Product Coverage
FEAF PRM Measurement Category Service / Product Impact or Burden on Customer
FEAF PRM Measurement Category Service / Product Quality
FEAF PRM Measurement Category Service / Product Value
FEAF PRM Measurement Category Service Responsiveness
FEAF PRM Measurement Category Strategic and Performance Management
FEAF PRM Measurement Category Technology Availability
FEAF PRM Measurement Category Technology Capacity
FEAF PRM Measurement Category Technology Reliability
FEAF PRM Measurement Category Timeliness
FEAF PRM Measurement Category Vulnerability
Goal 1 Decrease homeless on a single night
Goal 1 Empower Veterans
Goal 1 Veteran Career Readiness
Goal 1 Veteran Career Readiness
Goal 10 Increase the number of registered eBenefits users.
Goal 10 Sustainability
Goal
Goal 11 Open Data
11 Increase the percent of patients who access VHA health care using a virtual f
Goal 12 Quality of service at national cemeteries
Goal 13 Climate Change (Federal Actions)
Goal
Goal 14 Insider Threat and Security Clearance
Goal 14 National cemetery appearance
13 Veterans served by a burial option within 75 miles of their residence.
Goal 15 Job-Creating Investment
Goal 15 Reduce redundant information to VA entities.
Goal 16 Increase eBenefits log-on
Goal 16 Infrastructure Permitting Modernization
Goal 17 Increase separation health assessment prior to separation from active duty.
Goal 17 STEM Education
Goal 18 IDES discharges that meet VA-DoD goal of 60 percent of cases completed within
Goal 18 Service Members and Veterans Mental Health
Goal 19 Customer Service
Goal
Goal 2 Decrease unemployment rate
19 Ensure seamless integration of health data between VA and DoD and private hea
Goal 2 Job Training
Goal 2 Trusted Partnerships
Goal
Goal 20 Smarter IT Delivery
Goal
20 Increase VA and DoD providers trained in evidence-based practice for PTSD, de
21 Leverage partnerships to augment VA care and benefits
Goal 21 Strategic Sourcing
Goal 22 Appropriate partners will strategically include VA leaders in key national an
Goal 22 Shared Services
Goal
Goal
23 Benchmark and Improve Mission-Support Operations
23 Effective partnerships will fill new, emerging and unmet needs of Veterans
Goal 24 Open Data
Goal
Goal
24 Responsible partnerships will inform VA of Veteran community needs
25 Increase the number of Veterans accessing VA services or benefits.
Goal 25 Lab-To-Market
Goal 26 Increase the number of Veterans with whom VA currently communicates
Goal 26 People And Culture
Goal
Goal 28 Increase Veteran satisfaction with VA services
Goal
27 Increase the number of states with signed demographic data sharing agreements
29 Improve our position on the Federal Employee Viewpoint Survey
Goal 3 Cybersecurity
Goal 3 Improve Operations
Goal 3 Increase Percentage of GI Bill participants completion
Goal
Goal
Goal 32 Decrease VA’s hiring timelineGoal 33 Improve High Performance Workplace score.
Goal 34 Increase the score of the Diversity Index.Goal 35 Increase the retention rateGoal
Goal 37 Increase use of shared data and information
Goal
Goal 39 Increase wireless and mobile capabilities
Goal 4 Increase Prevention Index V scores
Goal 4 IT Management/Data Center Consolidation
Goal
Goal
Goal
30 Increase our scores on the OPM Federal Employee Viewpoint Survey Talent Manag
31 Increase the percentage of VA employees who are Veterans
36 Decrease VA’s Veteran employee turnover rate
38 Reduce number of redundant and legacy systems
40 Work to reduce number of sensitive data loss incidents41 Reduce the amount of VA’s vacant square footage
42 Increase the number of projects taken off existing Extremely High-Risk Seismi
Goal
Goal
Goal
Goal 46 Reduce improper paymentsGoal
Goal
Goal
Goal
Goal
Goal
43 The number of VA-owned buildings that meet Federal sustainable building princ
44 Reduce the amount of facility condition deficiencies45 Reduce the amount of obligations per unique patient user
47 Reduce the cost per processed claim while improving timeliness and accuracy48 Increase access to VHA health care using a virtual format
49 Preparedness posture to respond to and recover from all-hazards incidents
5 Human Capital Management/Closing Skills Gaps
5 Meet or exceed the Secretary’s socio-economic goals for SDVOSB and VOSB
50 Reduce VA’s vulnerability to insider threats and security risks
Goal 6 Entrepreneurship and Small Business
Goal
Goal 7 Increase percentage of claims filed onlineGoal
6 Increase claims processing timeliness and quality
7 Procurement and Acquisition Management/Strategic Sourcing
Goal
Goal
Goal 8 Real Property Management
7 Procurement and Acquisition Management/Strategic Sourcing
8 Increase National Call Center Customer Satisfaction
Goal 9 Financial Management/Improper Payments
Goal
Goal Access
Goal Backlog
9 Increase the percentage of patients rating VA Health Care as 9 or 10
Goal Homelessness
Guiding Principle Forward-Looking
Guiding Principle People Centric
Guiding Principle Results Driven
Initiative Continuous Readiness in Information Security Program
Initiative Customer Data Integration Initiative (CDI)
Initiative Eliminate Veteran Homelessness (EVH)
Initiative Enhancing Veterans Experience and Access to Health Care (EVEAH)
Initiative Enterprise Mobility Strategy (EMS)
Initiative Identity and Access Management (IAM)
Initiative Improving Veterans’ Mental Health (IVMH)
Initiative Integrated Benefits Portfolio
Initiative Integrated Health Portfolio
Initiative Leading Access & Scheduling Initiative
Initiative Leading Access & Scheduling Initiative
Initiative NCA Transformation
Initiative New Models of Care Initiative
Initiative Unified Communications Strategy
Initiative VA Cloud Computing Delivery
Initiative VA Cloud Computing Delivery
Initiative Veteran Relationship Management (VRM)
Initiative Veterans Benefits Management System
Initiative Veterans Benefits Management System
Initiative Veterans Claims Intake Program (VCIP)
Initiative
LRP 10 CFR 434LRP 10 CFR 435LRP 10 CFR 436LRP 10 U.S.C. § 510LRP 10 U.S.C. Chapters 1606-1607LRP 11 U.S.C. § 527LRP 21 U.S.C. 321LRP 28 U.S.C. 2346(b) and 2671-2680LRP 29 CFR 1614LRP 29 U.S.C. 794d, § 508
Veterans Health Information Systems and Technology Architecture Evolution
LRP 31 U.S.C. 73 Subchapters I-IVLRP 31 U.S.C. 1341 et seq.LRP 31 U.S.C. 1535/FAR 17.5LRP 31 U.S.C. Title 31LRP 31 U.S.C. Title 5LRP 32 CFR Part 147LRP 32 CFR Part 2001LRP 38 CFR § 14.500 et seq.LRP 38 CFR § 2.6(b)LRP
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LRP 38 CFR 15.170LRP 38 CFR 17.160-17.166LRP 38 CFR 3.159LRP 38 CFR Part 21, Subparts A, C, D, MLRP 38 CFR Part 21, Subparts B, C, D, G, H, K, PLRP 38 CFR Part 46LRP 38 CFR Parts 19 and 20LRP 38 CFR Parts 3,13LRP 38 CFR Parts 34LRP 38 CFR Parts 38-39LRP 38 CFR Parts 6-9LRP 38 U.S.CLRP 38 U.S.C.LRP 38 U.S.C. § 1785LRP
LRP 38 U.S.C. § 2066LRP 38 U.S.C. § 306 Chapter 77LRP 38 U.S.C. § 308(b)LRP 38 U.S.C. § 6301-6308LRP 38 U.S.C. § 74LRP 38 U.S.C. §§ 306, 320 Chapters 20, 63, 77LRP 38 U.S.C. 1710BLRP 38 U.S.C. 1710B, 1717, 1720CLRP 38 U.S.C. 1712LRP 38 U.S.C. 1712ALRP 38 U.S.C. 1717LRP 38 U.S.C. 1718LRP 38 U.S.C. 1720CLRP 38 U.S.C. 2011-2013LRP 38 U.S.C. 2022
38 CFR 1.200-Employees Duty to Report Criminal Activity38 CFR 1.218-Security and Law Enforcement of Department Property
38 U.S.C. § 1315 Chapters 1, 13, 15, 23, 51, 53, 55, 61
LRP 38 U.S.C. 2031LRP 38 U.S.C. 2033-LRP 38 U.S.C. 2034LRP 38 U.S.C. 2044LRP 38 U.S.C. 2061LRP 38 U.S.C. 2065LRP 38 U.S.C. 2306LRP 38 U.S.C. 5103ALRP 38 U.S.C. 523LRP 38 U.S.C. 5701LRP 38 U.S.C. 5705LRP 38 U.S.C. 73 Subchapters I-IVLRP 38 U.S.C. 7306LRP 38 U.S.C. 7307LRP 38 U.S.C. 7331LRP 38 U.S.C. 7332LRP 38 U.S.C. 7422LRP
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LRP 38 U.S.C. Chapter 17LRP 38 U.S.C. Chapter 24LRP 38 U.S.C. Chapter 3LRP 38 U.S.C. Chapter 71LRP 38 U.S.C. Chapter 73LRP
LRP 38 U.S.C. Chapter 73 Subchapters I-IVLRP 38 U.S.C. Chapters 1, 11, 18, 51, 53, 61, 77LRP 38 U.S.C. Chapters 1, 18, 31, 35, 36LRP 38 U.S.C. Chapters 19, 21, 77LRP 38 U.S.C. Chapters 30, 32-36LRP 38 U.S.C. Chapters 73, 523, 532, 701LRP
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LRP 41 CFR Chapter 101, Part 101-18LRP 42 U.S.C. 1437f(o)(19)LRP 42 U.S.C. 362LRP 42 U.S.C. 8252 et seq.LRP 43 U.S.C. 11101-11152LRP 44 U.S.C. § 3541
38 U.S.C. 901-Secretary’s Authority to Protect Life and Property within the Depa38 U.S.C. 902-Authority of Department Police Officers
38 U.S.C. Chapter 73 and applicable Subchapters I-IV
38 U.S.C. Part V, Chapter 73, Subchapter I, § 7301 and 730538 U.S.C.Chapter 73 and applicable subchapters I-IV
LRP 45 CFR 164.512LRP 48 CFR Chapter 5LRP 5 CFR Part 720, Subpart BLRP 5 CFR Part 720, Subpart CLRP 5 U.S.C.LRP 5 U.S.C. 552LRP 5 U.S.C. 552aLRP 5 U.S.C. 7201LRP 5 U.S.C. Appendix 2LRP 5 U.S.C. Chapter 41 § 2LRP 5 U.S.C. Title 5LRP Acquisition Reform Act of 2003 (SARA)LRP Administrative Dispute Resolution ActLRP AFGE Master AgreementLRP Annual VA AppropriationsLRP CFR 17.32LRP CFR 731LRP CFR 732LRP Chief Financial Officers Act of 1990LRP Chief Human Capital Officers Act of 2002LRP Clinger-Cohen ActLRP Clinger-Cohen Act 1996LRP
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LRP E.O. 10450LRP E.O. 12160LRP E.O. 12372LRP E.O. 12656LRP E.O. 12862LRP E.O. 12968LRP E.O. 13171LRP E.O. 13175LRP E.O. 13199LRP E.O. 13270LRP E.O. 13327LRP E.O. 13342LRP E.O. 13360LRP E.O. 13381LRP E.O. 13423LRP E.O. 13467LRP E.O. 13488
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LRP E.O. 13514LRP E.O. 13515LRP E.O. 13520LRP E.O. 13522LRP E.O. 13526LRP E.O. 13532LRP E.O. 13555LRP E.O. 13571LRP E.O. 13583LRP E.O. 13587LRP
LRP EEOC Management Directive 110LRP EEOC Management Directive 715LRP E-Government Act of 2002LRP EP Act Transportation Regulatory ActivitiesLRP FARLRP Federal Acquisition Reform Act of 1996 (FARA)
LRP Federal Acquisition Regulation (FAR)LRP Federal Acquisition Streamlining Act of 1994
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LRP Federal Advisory Committee Act (1972)LRP
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LRP Federal Management Regulation, 102-34LRP Federal Management Regulation, 102-5LRP Federal Managers Integrity Act of 1982LRP Freedom of Information Act (FOIA)LRP GAO Red BookLRP
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LRP Government Management Reform Act of 1994
Economy Act, DoD Sharing Agreement 2121, 2111
Federal Acquisition Streamlining Act of 1995 (FASA)
Federal Advisory Committee Act (1972), 5 U.S.C. Appendix 2Federal and Departmental Acquisition RegulationsFederal Continuity Directive 1, Federal Executive Branch National Continuity ProFederal Government Agency, Priority Goals, Section 10Federal Information Security Management Act 2002 (FISMA)
General Services Administration Regulations (GSAR)Government Management Reform Act (GMRA) of 1994
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LRP Government Performance and Accountability Act
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LRP Government Performance and Results Act, 1993
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LRP HSPD 10LRP HSPD 18LRP HSPD 20LRP HSPD 21LRP HSPD-12LRP HSPD-20LRP HSPD-5LRP HSPD-51LRP HSPD-7LRP
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LRP McKinney-Vento ActLRP
LRP National Communications Directive 3-10LRP
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LRP National Environmental Policy ActLRP
LRP National Response Framework, January 2008
Government Paperwork Elimination Act (GPEA) of 1998
Government Performance and Results Act of 1993
Government Performance and Results Modernization Act of 2010Government Performance Results Act (GPRA) of 1993Government Performance Results Modernization Act of 2010, Section 2GSA’s General Reference Guide for Real Property Policy, April 1998, http://policHealth Insurance Portability and Accountability ActHomeland Security Presidential Directive 12 (HSPD-12) dated July 2004
Information Technology Management Reform Act of 1996Intelligence Community Directives (ICD) and Director of Central Intelligence DirInteragency Agreements between VA and Federal Government agencies
Military Quality of Life and Veterans Affairs Appropriations Act, 2006
National Communications System Directive (NCSD) 3-10, Dec. 8, 2006.National Continuity Policy Implementation Plan (NCPIP), August 2007
National Incident Management System, U.S. Department of Homeland Security, Decem
LRP National Strategy for Homeland SecurityLRP
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LRP OMB Circular A-11LRP OMB Circular A-11 Part 7 Section 300LRP OMB Circular A-11, 76, 50, 123LRP OMB Circular A-11, Part 7LRP OMB Circular A-11, Section 5LRP OMB Circular A-123LRP
LRP OMB Circular A-127LRP OMB Circular A-129LRP OMB Circular A-130LRP OMB Circular A-130 RevisedLRP OMB Circular A-76LRP OMB Circular No. A-11LRP OMB Circular No. A-19LRP OMB Guidance Memo M-12-09LRP OMB Memorandum 11-35LRP
LRP OMB Memorandum 12-12, dated May 11, 2012
LRP OMB Memorandum M-12-12LRP
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LRP OMG Circular A-11LRP P.L .97-174LRP P.L. 100-322LRP P.L. 100-322 § 201LRP P.L. 100-504LRP P.L. 101-576LRP P.L. 102-40LRP P.L. 102-405LRP P.L. 102-486, 106 Stat. 2776LRP P.L. 103-356LRP P.L. 103-446 § 509LRP P.L. 103-446 § 510
Office of Federal Procurement Policy Letter 11-01Office of Management and Budget Capital Programming GuideOffice of the Federal Procurement Policy (OFPP) Policy Letter 05-01 (FAC-C)
OMB Circular A-123: Management’s Responsibility for Internal Control
OMB Memorandum 11-35, dated September 21, 2011
OMB Memorandum, The FAC-COR, dated Nov. 26, 2007OMB Memorandum, The FAC-P/PM, dated April 25, 2007
LRP P.L. 104-106LRP P.L. 104-191LRP P.L. 105-114LRP P.L. 106-117LRP
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LRP P.L. 106-419LRP P.L. 106-50LRP P.L. 106-579 § 3181LRP P.L. 107-135LRP P.L. 107-174LRP P.L. 107-296LRP P.L. 107-314 § 721(d)LRP P.L. 108-170LRP P.L. 108-170 § 401LRP P.L. 108-183LRP P.L. 108-454 § 805LRP P.L. 108-458LRP P.L. 109-114LRP P.L. 109-282LRP P.L. 109-461LRP P.L. 109-461 § 212 (7307-7308)LRP P.L. 109-461 Title IXLRP P.L. 109-58, 119 Stat. 594LRP P.L. 110-140, 121 Stat. 1492LRP P.L. 110-181LRP P.L. 110-389LRP P.L. 110-389 §703LRP P.L. 110-389, Title II, § 222LRP P.L. 110-409LRP P.L. 110-417 § 706LRP P.L. 111-163LRP P.L. 111-163 § 401-402LRP P.L. 111-163 § 506LRP P.L. 111-201LRP P.L. 111-252LRP P.L. 111-275LRP P.L. 111-8LRP P.L. 111-8, Title II (123 Stat. 961)LRP P.L. 111-81LRP P.L. 112-10 for FY2011
P.L. 106-117, The Veterans Millennium Health Care ActP.L. 106-117, The Veterans Millennium Health Care Benefits Act
LRP P.L. 112-154 § 304LRP P.L. 112-239 § 727-728LRP P.L. 112-74LRP P.L. 79-293LRP P.L. 89-785LRP P.L. 92-541LRP P.L. 93-400, as amended by P.L. 96-83LRP P.L. 93-82LRP P.L. 95-452LRP P.L. 95-507LRP P.L. 95-619, 92 Stat. 3206LRP P.L. 96-151LRP P.L. 96-22 § 103LRP P.L. 96-330LRP P.L. 97-255LRP P.L. 98-160LRP P.L. 99-166 Title IILRP P.L. 99-166, Title IILRP P.L. No. 104-106LRP P.L. No. 112-56LRP Paperwork Reduction ActLRP PDD-67LRP PPD 8LRP President’s Management Council Decision FY11
LRP Privacy Act of 1974LRP
LRP Public Law 112-154, Section 707LRP Randolph-Sheppard ActLRP Rehabilitation Act of 1973LRP Resource Conservation and Recovery Act (RCRA)
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LRP Services Acquisition Reform Act of 2003 (SARA)
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LRP Strategic Planning Amendments, Section 5LRP
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Public Law 111-308, The Federal Buildings Personnel Training Act 0f 2010
Senior Executive Leadership Development Program Charter
Services Acquisition Reform Act of 2003 (SARA) P.L. 93-400, as amended by P.L. 9
Subchapter II, § 7314, § 7315, 7318, 7319, 7320, 7321A, 7322, 7329, 7330, 7330AThe Clinger-Cohen Act of 1996 (Information Technology Management Reform Act)
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LRP The Electronic Government Act of 2002LRP
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LRP The National Security Act of 1947, as amended
LRP The Paperwork Reduction Act (PRA) of 1980LRP
LRP The Privacy Act of 1974LRP Title 16 U.S.C. § 470, et seq.LRP Title 18 U.S.C. § 793, 794, 798LRP Title 31LRP Title 38LRP Title 38 CFRLRP Title 38 Part I, Chapter § 308LRP Title 38 Part I, Chapter 3LRP Title 38 Part I, Chapter 3 § 320.LRP
LRP Title 38 U.S.C.LRP Title 38 U.S.C. § 2405LRP Title 38 U.S.C. § 311LRP Title 38 U.S.C. § 527LRP Title 38 U.S.C. § 8011ALRP Title 38 U.S.C. § 8103LRP Title 38 U.S.C. § 8104LRP Title 38 U.S.C. § 8122LRP Title 38 U.S.C. § 8122(a)(3)LRP Title 38 U.S.C. § 8163(c)(4)LRP Title 38 U.S.C. §§ 8118, 8122LRP Title 38 U.S.C. §§ 8161-8169LRP Title 38 U.S.C. 8102LRP Title 38 U.S.C. 8103LRP Title 38 U.S.C. 8104LRP Title 38 U.S.C. 8131-8135LRP Title 38 U.S.C. 8153LRP Title 38 U.S.C. Chapter 73
The Economy Act and the Account Adjustments Statute
The Federal Information Security Management Act (FISMA) of 2002The Government Paperwork Elimination Act (GPEA) of 1998The Health Information Technology for Economic and Clinical Health (HITECH) ActThe Health Insurance Portability and Accountability Act (HIPAA) of 1996
The Patient Protection and Affordable Care Act (PPACA) of 2009
Title 38 Part VI Chapter 81 Subchapter 1 §§ 8101-8119
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LRP Title 38, § 308(b)(3)LRP Title 38, U.S.C. §§ 308, 512LRP
LRP Title 38. § 318LRP Title 40 Clinger-Cohen Act of 1996LRP Title 40 U.S.C. § 471 et seq.LRP Title 42 U.S.C. §§ 4321-4370dLRP Title 42 U.S.C. §§ 9601-9675LRP Title 44 U.S.C.LRP Title 5LRP Title 5 CFRLRP Title 5 U.S.C.LRP Title 5 U.S.C. § 512LRP Title 5 U.S.C. §§1401 and 1402LRP U.S.C. 44 § 3506LRP U.S.C. Chapter 14, 41LRP VA Chief of Staff MemorandumLRP
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LRP VA Directive 0320, 0321, 0322, 0323.3LRP VA Directive 0710 dated June 4, 2010LRP VA Directive 0735 dated February 17, 2011LRP VA Directive 5015LRP VA Directive 5023LRP VA Directive 5975, 5975.1LRP VA Directive 5977LRP VA Directive 5978LRP VA Directive 6515LRP
LRP VA EUL Handbook and Directive 7415LRP VA Handbook 0055.1LRP VA Handbook 0055.2LRP VA Handbook 0637LRP VA Handbook 0710 currently in draftLRP VA Handbook 0735 currently in draftLRP VA Handbook 5015-1LRP VA Handbook 8500LRP VA Strategic Plan FY 2011-2013
Title 38 U.S.C. Chapter 73 and applicable Subchapters I-IV
Title 38, U.S.C. Chapter 73 and applicable Subchapters I-IV
VA Chief of Staff Memorandum dated September 26, 2012VA Directive 0011. 0055, 0057, 0059, 0062, 0063, 0064, 0065
VA Directive and Handbook 0720, 0730, 0730/1, 0730/2 and 0730/3 (currently in dr
LRP VA Strategic Plan Refresh FY 2011-2015LRP VA Tribal Consultation PolicyLRP VA Web Governance Board CharterLRP VAAR 801.695-2LRP Veteran Benefits Improvement Act of 2008LRP
LRP Veterans Affairs Acquisition Regulation (VAAR)
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LRP VHA Directive 1004LRP
LRP VHA Directive 2006-031LRP VHA Directive 2008-002LRP
LRP VHA Directive 2010-27LRP VHA Directive 2013-002, 1602.01LRP VHA Directives 1030LRP VHA Directives 2006-067LRP VHA Directives 2008-002LRP VHA Directives 2008-077LRP VHA Directives 2009-032LRP VHA Directives 2009-043LRP VHA Directives 2010-011LRP VHA Directives 2010-023LRP VHA Directives 2010-025LRP
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LRP VHA Handbook 1004.1, 1160.01, 1160.02, 1605.1
LRP VHA Handbook 1004.1, 1160.01, 1160.02, 1605.1
Veterans Administration and DoD Health Resources Sharing and Emergency Operation
Veterans Identity and Credit Security Act of 2006 (HR 5835)
VHA Directive 1603, 2008-71, 2010-024, 2010-027, 2012-011, 2012-021, 2012-25
VHA Directive 2008-005, 2008-71, 2010-024, 2010-027, 2012-011, 2012-025, 2013-00
VHA Executive Decision Memo of March 7, 2011, “Activation of the Office of DisabVHA Executive Decision Memo of March 7, 2011, Activation of the Office of DisabVHA Executive Decision Memo: Mission Change: Office of Healthcare TransformatiVHA Handbook (to be published), Patient Aligned Care TeamsVHA Handbook 1004.01, 1160.01, 1160.02, 1605.1VHA Handbook 1004.07, 1050.01, 1100.17, 1100.19
LRP VHA Handbook 1030.02LRP VHA Handbooks 1004.01-1004.07LRP
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LRP VHA Outreach Governance Board CharterMessage Flow 1010EZ (Online)
Message Flow 1010EZ (Walk-In)Message Flow 1010EZ Signed
Message Flow 1010EZ Unsigned
Message Flow 2237 Purchase Request
Message Flow 589 Letter
Message Flow Access Certificates
Message Flow Ad Hoc Veteran Information
Message Flow Additional EvidenceMessage Flow Adjudication DecisionMessage Flow Administration Confirmation
Message Flow Admission Assessment
Message Flow Admission Order
Message Flow Admission Report
Message Flow Appeal DecisionMessage Flow Applicant DataMessage Flow Applicant e-QIP
VHA Handbooks 1030.02, 1102.01, 1601.01 and VHA Handbook (to be published), “PatVHA Handbooks 1030.02, 1102.01, 1601.01 and VHA Handbook (to be published), Pat
Message Flow Applicant NACIMessage Flow Applicant Photograph
Message Flow Applicant Record
Message Flow Application Information
Message Flow Application Package (Fax)
Message Flow Application Package (Mail)
Message Flow Appointment Record
Message Flow AppraisalMessage Flow Appraisal Order
Message Flow Assessment and Treatment Pathway
Message Flow Asset Information
Message Flow Availability List
Message Flow Basic Veteran Information
Message Flow Bed Status Report
Message Flow Benefit and Eligibility Data
Message Flow Benefit Information
Message Flow Benefits and Discharge CasesMessage Flow Burial Date
Message Flow Burial Location
Message Flow Burial Logistics
Message Flow BVA Decision
Message Flow Certificate of Eligibility
Message Flow Claim PaymentMessage Flow Claim RequestMessage Flow Claim Request (Mail)Message Flow Claim Status CheckMessage Flow Claim Status ResponseMessage Flow Compensation and Pension Data
Message Flow Compensation PaymentMessage Flow Construction Closeout
Message Flow Construction Photographs
Message Flow Consult Order
Message Flow Credit Data
Message Flow DD Form 1300Message Flow DD-214
Message Flow DD-214 LES(Mail)
Message Flow DD-214LES(Electronic)
Message Flow Death CertificateMessage Flow Denial Letter
Message Flow Design Documents
Message Flow Development Letter
Message Flow Diagnostic Results
Message Flow Digital Signature
Message Flow Disability Rating
Message Flow Disability Rating RTF FileMessage Flow Disability Rating/ Memo Rating
Message Flow Disabled List (VADIR)
Message Flow Disabled PA&I DataMessage Flow Disallowance Letter
Message Flow Disallowance Letter Form
Message Flow Discharge Instructions
Message Flow Discharge Order
Message Flow Discharge Plan Progress Note
Message Flow Discharge Summary
Message Flow Drug Interaction Data
Message Flow Education ApplicationMessage Flow Education Application (Mail)
Message Flow Eligibility Call Tracking
Message Flow Eligibility Determination
Message Flow Eligibility InformationMessage Flow Eligibility Letter
Message Flow Eligibility Notification
Message Flow Encounter Form
Message Flow EOD DateMessage Flow Excluded Parties List Data
Message Flow Expert Opinion RequestMessage Flow Expert Opinion Response
Message Flow Explanation of Benefits (EOB)
Message Flow Extension Approval LetterMessage Flow FDD Image Pointer
Message Flow Federal RecordsMessage Flow Fee Basis Payment
Message Flow Fee-Basis Approval
Message Flow Fee-Basis Payment
Message Flow Financial Data
Message Flow Fingerprints
Message Flow Foreclosure Payment
Message Flow Foreclosure ProceedingMessage Flow Foreclosure Property InformationMessage Flow Form 26-1880 Request for Certificate of Eligibility
Message Flow Form 29-0451 (Mail)
Message Flow Form 29-4125Message Flow Form 29-4364 (Electronic)
Message Flow Form 29-4364 (Mail)Message Flow Form 8283/8283A
Message Flow Form 9Message Flow Form 9 (Populated)Message Flow Form Letter
Message Flow Form SGLV 8283Message Flow Form SGLV 8283A
Message Flow Form SGLV 8600 Part B
Message Flow Form SGLV 8600 Part-A
Message Flow Form SGLV 8700
Message Flow Funding Fee SummaryMessage Flow Funding Status Update
Message Flow Grave Location
Message Flow Grave Marker
Message Flow Guaranteed Loan Notification
Message Flow Health and Eligibility Data
Message Flow Homeless AlertMessage Flow I-9 Form
Message Flow Ineligibility Letter
Message Flow Ineligibility Letter and Appeals Information
Message Flow Insurance Premiums
Message Flow Investigation DesignationMessage Flow Letter of EligibilityMessage Flow Letter of Ineligibility
Message Flow Loan GuarantyMessage Flow Loan Information
Message Flow Logical Access CertificatesMessage Flow Marker Orders
Message Flow Medical Bill (Electronic)
Message Flow Medical Bill (Paper)
Message Flow Medical Information
Message Flow Medical Records
Message Flow Medication Order
Message Flow Medication Scan
Message Flow Military Records
Message Flow Military Service History
Message Flow Military Service History (DD-214) Image
Message Flow Military Service Record
Message Flow NACI
Message Flow NACI RecordMessage Flow Notice of AwardMessage Flow Notice of Denial
Message Flow Notice of Disagreement (NOD)Message Flow Notice of Disbursement
Message Flow Notice of Value
Message Flow Notification of Discharge
Message Flow Nurse's Discharge Progress Note
Message Flow Nurse's Progress Note
Message Flow OF-306Message Flow Other EvidenceMessage Flow Patient Record
Message Flow Payment InformationMessage Flow Payout
Message Flow Personal Identification Number
Message Flow Physician's Discharge Progress NoteMessage Flow Physician's Progress NoteMessage Flow Plans of Service
Message Flow Premium PaymentsMessage Flow Premium Request for VGLI
Message Flow Prescription
Message Flow Previous Loan Information
Message Flow Problem List
Message Flow Project Documents
Message Flow Project Information
Message Flow Proposal Response (Direct)
Message Flow Proposal Response (Electronic)
Message Flow Rating InformationMessage Flow Rating Narrative and Code SheetMessage Flow Receipt of PaymentMessage Flow Release of InformationMessage Flow Remains
Message Flow Request for Eligibility Information
Message Flow Request for InformationMessage Flow Requested InformationMessage Flow SAC
Message Flow School Approval Status
Message Flow School Enrollment Certification
Message Flow Separated from Service List
Message Flow SF-52
Message Flow SGLI/FSGLI/ TSGLI PaymentsMessage Flow SGLV 8714 (Mail)
Message Flow SGLV 8714(Electronic)
Message Flow SGLV Form 8283
Message Flow Signature PagesMessage Flow Signed Certification
Message Flow Solicitation Data
Message Flow Solicitation Documents
Message Flow Space Planning and Cost Estimate
Message Flow Statement of Case (SOC)Message Flow Subsequent UseMessage Flow Supplemental Insurance Information
Message Flow TSGLI Payment
Message Flow Updated Benefits and Discharge CasesMessage Flow VA ExamsMessage Flow VCAA LetterMessage Flow Vendor Data
Message Flow Vendor Past Performance Data
Message Flow Vendor Performance Assessment Data
Message Flow Verification of Enrollment
Message Flow Veteran Allergy Information
Message Flow Veteran Data
Message Flow Veteran Disability Information
Message Flow Veteran Income
Message Flow Veteran InformationMessage Flow Veteran Service Records
Message Flow VR&E Application- VA Form 28-1900 (Electronic)
Message Flow VR&E Application- VA Form 28-1900 (Paper)
Message Flow Welcome Kit
Message Flow Welcome Letter/Enrollment Information
Mission Veterans Affairs Mission Statement
Objective
Objective 1.2 Increase Customer Satisfaction
Objective 2.1 Enhance VA’s Partnership with DoD
Objective
1.1 Improve Veteran Wellness and Economic Security
2.2 Enhance VA’s Partnerships with Federal, State, Private Sector
Objective 2.3 Amplify Awareness of Services and Benefits
Objective 3.1 Make VA a Place People Want to Serve
Objective
Objective 3.3 Build a Flexible and Scalable Infrastructure
Objective
3.2 Evolve VA Information Technology Capabilities
3.4 Enhance Productivity and Improve Efficiency of Veteran Benefits
Objective
Organizational UnitOrganizational Unit 21 VISNsOrganizational Unit Academic Affiliations
Organizational Unit Academic ProgramOrganizational Unit Access & Clinic AdministrationOrganizational Unit Acquisition StaffOrganizational Unit
Organizational Unit ADAS, Office of National Acquisition Center
3.5 Ensure Preparedness to Provide Services and Protect People
ADAS, Office of Logistics and Supply Chain Management
Organizational Unit
Organizational Unit Administrative & Logistics
Organizational Unit Administrative and Loan Accounting Center
Organizational Unit ADS, Office of Acquisition Program Support
Organizational Unit ADUSH for Administrative Operations
ADAS, Office of Procurement Policy, Systems, and Oversight
Organizational Unit ADUSH for Clinical Operations
Organizational Unit ADUSH for Health for Quality, Safety and Value
Organizational Unit ADUSH for Informatics and Analytics
Organizational Unit ADUSH for Patient Care Services
Organizational Unit ADUSH for Policy & Planning
Organizational Unit ADUSH for Workforce Services
Organizational Unit Advanced Academic Program
Organizational Unit Advisory Committee Management Office
Organizational Unit Analysis and EvaluationOrganizational Unit Analysis and StatisticsOrganizational Unit Appeals Management Center
Organizational Unit Assistant General Council SG IVOrganizational Unit Assistant General Council SG VOrganizational Unit Assistant General Council SGIOrganizational Unit Assistant General Council SGIIIOrganizational Unit Assistant General Council SGVIOrganizational Unit Assistant General Council SGVIIOrganizational Unit Assistant Secretary for Human Resources and
Administration
Organizational Unit
Organizational Unit Assistant Secretary for Management
Organizational Unit
Assistant Secretary for Information and Technology
Assistant Secretary for Operations, Security and Preparedness
Organizational Unit Assistant Secretary for Policy and Planning
Organizational Unit
Organizational Unit Associate Deputy Assistant Secretary
Organizational Unit
Organizational Unit
Assistant Secretary for Public and Intergovernmental Affairs
Associate Executive Director,Technology Acquisition CenterAssociate Executive Directtor, Strategic Acquisition Center
Organizational Unit Benefits Assistance Service
Organizational Unit Benefits Legislative Affairs Service
Organizational Unit Board of Veterans' Appeals
Organizational Unit Board of Veterans' Appeals
Organizational Unit Budget & Procurements
Organizational Unit Budget Service
Organizational Unit Business Information Office
Organizational Unit Business IntelligenceOrganizational Unit Business Operations
Organizational Unit Business Policy Office
Organizational Unit
Organizational Unit Business Process Re-engineering Office
Organizational Unit Business Systems Management
Organizational Unit Capital Asset Management & Engineering
Business Process Improvement and Compliance Service
Organizational Unit CBO Business Process Re-engineering Office
Organizational Unit CBO Clinical Business Systems Office
Organizational Unit
Organizational Unit CBO Program Management Office
Organizational Unit CBO Systems Management
Organizational Unit
Organizational Unit
Organizational Unit
CBO Optimization and Standardization Department
Cemetery Development & Improvement Service & SafetyCenter for Engineering and Occupational Safety and Health
Center for Faith-Based and Neighborhood Partnerships
Organizational Unit Center for Innovation
Organizational Unit Center for Minority Veterans
Organizational Unit Center for Women Veterans
Organizational Unit Central Area St. Louis
Organizational Unit CHAMPVAOrganizational Unit Chancellor, VA Acquisition Academy
Organizational Unit
Organizational Unit Chief Business OfficeOrganizational Unit Chief Business Office Member Services
Chapter 33 Long-Term Solution Program Management Office
Organizational Unit Chief Business Office Purchased Care
Organizational Unit Chief Business Office Revenue Operations
Organizational Unit Chief Council for OperationsOrganizational Unit Chief Council for PolicyOrganizational Unit Chief of StaffOrganizational Unit Children of Women Vietnam Veterans
Organizational Unit Clinical Business Systems Office
Organizational Unit CommunicationsOrganizational Unit Communications and Case ManagementOrganizational Unit Compensation Service
Organizational Unit Compliance and Business Integrity
Organizational Unit Congressional and Public Affairs
Organizational Unit Congressional Liaison Service
Organizational Unit
Organizational Unit Congressional/Legislative AffairsOrganizational Unit Connected HealthOrganizational Unit Consolidated Patient Account Centers
Organizational Unit Consumers and International AffairsOrganizational Unit Contracting Services
Organizational Unit Corporate CommunicationsOrganizational Unit Corporate Enterprise Legislative Affairs Service
Congressional Reports and Correspondence Service
Organizational Unit CorrespondenceOrganizational Unit Credentialing and Privileging Risk Management
Organizational Unit Customer Advocate BenefitsOrganizational Unit Customer Advocate Health
Organizational Unit Customer Avocate CorporateOrganizational Unit DAS Information Security
Organizational Unit DAS IT Resource Management
Organizational Unit DCIO Architecture, Strategy, and Design
Organizational Unit DCIO Product Development
Organizational Unit DCIO Service Delivery and Engineering
Organizational Unit Dental
Organizational Unit Deputy Assistant Secretary for Administration for Resolution Management
Organizational Unit
Organizational Unit
Organizational Unit Deputy Assitant Secretary for Administration
Deputy Assistant Secretary Office of Intergovernmental Affairs
Deputy Assistant Secretary Office of Public Affairs
Organizational Unit Deputy Under Secretary for Field Programs
Organizational Unit
Organizational Unit
Deputy Under Secretary for Finance and Planning
Deputy Under Secretary for Health for Operations and Management
Organizational Unit
Organizational Unit Deputy Under Secretary for Management
Organizational Unit Deputy Vice ChairmanOrganizational Unit Design & Constructive Services
Organizational Unit Director Digital Media Engagement
Deputy Under Secretary for Health for Policy and Services
Organizational Unit Director for Congressional Affairs
Organizational Unit Director for Corporate Senior Executive Management Office
Organizational Unit Director Media Relations
Organizational Unit Director of Field Operations
Organizational Unit Director Office of Tribal Governments
Organizational Unit Director, Acquisition Business ServiceOrganizational Unit Director, Customer Advocacy Service
Organizational Unit Disability Management
Organizational Unit Diversity Management & EEOOrganizational Unit Eastern Area Detroit
Organizational Unit Education Service
Organizational Unit EEO and DiversityOrganizational Unit Emergency Management
Organizational Unit Employee Education System
Organizational Unit Enterprise Architecture
Organizational Unit Enterprise Operations
Organizational Unit Enterprise Program Management Office
Organizational Unit Enterprise Systems Engineering
Organizational Unit Environmental Programs
Organizational Unit Ethics in Health Care
Organizational Unit Executive Director
Organizational Unit Executive Director Enterprise Communications
Organizational Unit
Organizational Unit Executive Director Human Capital Management
Organizational Unit
Executive Director for Veterans Employment Service Office
Executive Director Quality, Performance and Oversight
Organizational Unit
Organizational Unit Executive ProtectionOrganizational Unit Executive ReviewOrganizational Unit Executive Secretariat
Organizational Unit Executive Writers
Organizational Unit Federal Recovery Coordination Office
Organizational Unit Field Assistance Unit
Organizational Unit Field Operations
Executive Director, Office of Acquisition Operations
Organizational Unit Field Security Service
Organizational Unit Finance
Organizational Unit Finance Service
Organizational Unit Foreign Medical Program
Organizational Unit General Counsel
Organizational Unit Geriatrics & Extended Care
Organizational Unit Health Eligibility Center
Organizational Unit Health EquityOrganizational Unit Health InformaticsOrganizational Unit Health Information GovernanceOrganizational Unit Health Legislative Affairs Services
Organizational Unit Health Resource Center
Organizational Unit Healthcare Technology Management
Organizational Unit Healthcare Value
Organizational Unit High Reliability Systems and Consultation
Organizational Unit Homeless Veterans Initiatives Office
Organizational Unit Homelessness
Organizational Unit HSPD-12 Program
Organizational Unit Human Resource
Organizational Unit Immediate Office of the Secretary
Organizational Unit
Organizational Unit Indian Health Service and Tribal Health Programs
Organizational Unit
Organizational Unit Infrastructure Protection
Indian Health Service (IHS) and Tribal Health Programs
Information Technology (IT) Business Requirements & Admin Services
Organizational Unit Insurance Service
Organizational Unit Integrated Disability Evaluation SystemOrganizational Unit Integrated Operations CenterOrganizational Unit Intelligence and AnalysisOrganizational Unit Interagency Health Affairs
Organizational Unit Intergovernmental Relations
Organizational Unit IPO Deputy Director
Organizational Unit IT Governance and Policy
Organizational Unit IT Service Management
Organizational Unit Joint Executive Council
Organizational Unit Law Enforcement Training Center
Organizational Unit Legislative & Regulatory Service
Organizational Unit Legislative Affairs Service
Organizational Unit Loan Guaranty Service
Organizational Unit Management & Communicaton Service
Organizational Unit Management Systems ImprovementOrganizational Unit Medical Legal Affairs
Organizational Unit Memorial Programs Service
Organizational Unit Memorial Service Networks
Organizational Unit Mental Health Operations
Organizational Unit MSN CoordinatorsOrganizational Unit National Activations
Organizational Unit National Cemetery Administration
Organizational Unit National Center for Organizational Development
Organizational Unit National Center for Patient Safety
Organizational Unit
Organizational Unit National Leadership CouncilOrganizational Unit National Non-VA Medical Care Program Office
Organizational Unit National Service Desk
National Center for Veterans Analysis and Statistics
Organizational Unit National Veterans Outreach Office
Organizational Unit Network Support
Organizational Unit Non-governmental Organization Office
Organizational Unit Non-VA Care Support Office
Organizational Unit Nursing
Organizational Unit Occupational Safety & Health Management
Organizational Unit Office of Acquisition, Logistics and Construction
Organizational Unit Office of Asset Enterprise Management
Organizational Unit Office of Budget
Organizational Unit Office of Business Continuity
Organizational Unit Office of Business Oversight
Organizational Unit Office of Business Process Integration
Organizational Unit
Organizational Unit Office of Corporate Analysis and Evaluation
Organizational Unit Office of Cyber Security
Organizational Unit Office of eBusiness Solutions
Organizational Unit Office of Employee Development & Training
Office of Construction and Facilities Management
Organizational Unit
Organizational Unit Office of Engineering Operations Support
Organizational Unit Office of Enterprise Risk Management
Organizational Unit Office of Facilities & AdministrationOrganizational Unit Office of Facilities Acquisition
Organizational Unit Office of Facilities Planning
Office of Employment Discrimination Complaint Adjudication
Organizational Unit Office of Finance
Organizational Unit Office of Human ResourcesOrganizational Unit Office of Human Resources and Administration
Organizational Unit Office of Information and Technology
Organizational Unit
Organizational Unit Office of Management
Office of Interagency Collaboration and Integration
Organizational Unit
Organizational Unit
Organizational Unit
Organizational Unit
Organizational Unit Office of Online Communications
Office of Management, Planning, Planning & Analysis
Office of Media Products and Internal Communication
Office of National Veterans Outreach & Plans Office
Office of National Veterans Sports Programs and Special Events
Organizational Unit Office of Operations
Organizational Unit Office of Operations, Security and Preparedness
Organizational Unit Office of Operations, Security, and Preparedness
Organizational Unit Office of Performance Analysis and Integrity
Organizational Unit Office of Performance Management
Organizational Unit Office of Policy and Planning
Organizational Unit Office of Privacy and Records Management
Organizational Unit Office of Programs and Plans
Organizational Unit Office of Public and Intergovernmental Affairs
Organizational Unit Office of Regulation Policy and Management
Organizational Unit Office of Research and Development
Organizational Unit Office of Resource Management
Organizational Unit
Organizational Unit
Organizational Unit Office of Security and Law Enforcement
Organizational Unit
Office of Resource Management (Construction and Facilities)
Office of Risk Management and Incident Response
Office of Small and Disadvantaged Business Utilization
Organizational Unit Office of Strategic Communications
Organizational Unit Office of Strategic Planning
Organizational Unit Office of Support-Missions Operations
Organizational Unit Office of Survivors Assistance
Organizational Unit Office of the ActuaryOrganizational Unit
Organizational Unit Office of the Assistant Secretary for Policy
Office of the Assistant Secretary for Congressional and Legislative Affairs
Organizational Unit Office of the Chairman/Appellate Group
Organizational Unit Office of the Dean of VA Learning University
Organizational Unit
Organizational Unit
Organizational Unit
Office of the Deputy Assistant Secretary for Acquisition and Logistics
Office of the Deputy Assistant Secretary for Congressional and Legislative Affai
Office of the Deputy Assistant Secretary for Data Governance and Analysis
Organizational Unit
Organizational Unit
Organizational Unit
Organizational Unit
Organizational Unit
Organizational Unit
Office of the Deputy Assistant Secretary for Emergency Management
Office of the Deputy Assistant Secretary for Human Resources Management
Office of the Deputy Assistant Secretary for Labor Management Relations
Office of the Deputy Assitant Secretary for Diversity and Inclusion
Office of the Deputy Under Secretary for Disability Assistance
Office of the Deputy Under Secretary for Economic Opportunity
Organizational Unit
Organizational Unit Office of the Director for Resource Management
Organizational Unit Office of the General CounselOrganizational Unit Office of the Inspector General
Organizational Unit Office of the Secretary of Veterans Affairs
Office of the Director for Personnel Security & Identity Management
Organizational Unit Office of the Under Secretary for Benefits
Organizational Unit Office of the Under Secretary for Health
Organizational Unit Office of the Veterans Law Judges
Organizational Unit Operations & National Security Service
Organizational Unit Operations and Administrations
Organizational Unit Operations Management ReviewOrganizational Unit Operations Security and Preparedness
Organizational Unit Optimization and Standardization Department
Organizational Unit Pension and Fiduciary Service
Organizational Unit Personal Identification VerificationOrganizational Unit Personnel Security and Suitability
Organizational Unit Planning, Exercises, Training, and Evaluation
Organizational Unit Police Oversight & Investigations
Organizational Unit Police Service
Organizational Unit Policy & Planning Service
Organizational Unit Policy AnalysisOrganizational Unit Press SecretaryOrganizational Unit Primary Care Operations
Organizational Unit Process and Knowledge Management
Organizational Unit Procurement & Logistics
Organizational Unit Product Management
Organizational Unit Product Support
Organizational Unit Program Management
Organizational Unit Program Management Accountability System
Organizational Unit Program Management Office
Organizational Unit Program Management PolicyOrganizational Unit Program Oversight and Informatics DivisionOrganizational Unit ProgrammingOrganizational Unit Project Access Received Closer to Home
Organizational Unit Public Health
Organizational Unit Purchased Care Operations
Organizational Unit Quality and Safety
Organizational Unit Quality Standards & ProgramsOrganizational Unit Records Management Center
Organizational Unit Regulatory & Administrative AffairsOrganizational Unit Reports and InformationOrganizational Unit Research and Development
Organizational Unit Safety
Organizational Unit Safety & Risk AwarenessOrganizational Unit Scheduling OfficeOrganizational Unit Security Investigations Center
Organizational Unit Senior Acquisition Technical AdvisorOrganizational Unit
Organizational Unit ServicesOrganizational Unit Southern Area Nashville
Organizational Unit Special Assistant
Senior Executive Leadership Development Program Office
Organizational Unit Special Staff Offices
Organizational Unit Spina Bifida Health Care Program
Organizational Unit Staff Development Management
Organizational Unit State Home Per Diem ProgramOrganizational Unit Strategic IntegrationOrganizational Unit Strategic Management Group
Organizational Unit Strategic PlanningOrganizational Unit Strategic StudiesOrganizational Unit Supply Processing and Distribution
Organizational Unit Support Offices
Organizational Unit Support Services
Organizational Unit Surgical Services
Organizational Unit Technical ProgramOrganizational Unit
Organizational Unit Training StandardOrganizational Unit Training Support Office
Organizational Unit Transition Assistance ProgramOrganizational Unit Under Secretary for Memorial Affairs
Organizational Unit VA
The Americans Disabilities Act (ADA) Section 508 Program Office
Organizational Unit VA Integrated Operations Center
Organizational Unit VA Network Security Operations Center
Organizational Unit VA Point of Service ProgramOrganizational Unit VACO IT Support
Organizational Unit VBA Finance Center
Organizational Unit VBA Office of Management
Organizational Unit VBA Office of the Chief of Staff
Organizational Unit VBA/DoD Program Office
Organizational Unit Veterans Benefit AdministrationOrganizational Unit Veterans Benefits Administration
Organizational Unit
Organizational Unit Veterans Canteen Service
Organizational Unit Veterans Cemetery Grants ProgramOrganizational Unit Veterans Health Administration
Organizational Unit Veterans Integrated Service Network
Organizational Unit
Veterans Benefits Management System Program Office
Veterans Relationship Management Program Office
Organizational Unit Veterans Service Organizations Liaison
Organizational Unit Veterans Transportation Program
Organizational Unit VHA Chief Business Office
Organizational Unit VHA Office of Health Equity
Organizational Unit VHA Office of Healthcare Transformation
Organizational Unit VHA Office of Informatics and AnalyticsOrganizational Unit VHA Office of Readjustment Counseling
Organizational Unit VHA Office of Research Oversight
Organizational Unit VHA Office of Strategic Integration
Organizational Unit VHA Office of the Chief of Staff
Organizational Unit VHA Office of the Deputy Under Secretary for Health for Policy and Services
Organizational Unit VHA Office of the Medical Inspector
Organizational Unit
Organizational Unit VHA Office Patient Care Services
VHA Office of the Principal Deputy Under Secretary for Health
Organizational Unit VHA Patient Centered
Organizational Unit Vocational Rehabilitation & Employment Service
Organizational Unit Western Area Phoenix
Organizational Unit White House Liaison
Organizational Unit Workforce Management & Consulting
Service BGS
Service HMPService IAM
Service IdM
Service MDWS
Service MPI
Service NUMIService
Service SDS
Service VLER Core Services
Stakeholder CommonStakeholder CorporateStakeholder DoDStakeholder DoJStakeholder DoLStakeholder DoTStakeholder External
Stakeholder GSAStakeholder HHS
Stakeholder HUDStakeholder NARA
Stakeholder NCAStakeholder OMBStakeholder SSAStakeholder VA Staff OfficeStakeholder VBAStakeholder VHAStrategy 1.1.1 eliminate Veteran homelessness
Strategy 1.1.2a improve Veteran career readiness
Strategy 1.1.2b increase support to Veteran entrepreneurs
Strategy 1.1.3a provide Veterans and eligible beneficiaries
Strategy 1.1.3b expand and refine research
Strategy
Strategy
Strategy
1.2.1a provide timely, accurate decisions on disability claims
1.2.1b increase use of video teleconference hearings
1.2.2a continue to expand implementation of PACT
Strategy
Strategy 1.2.3 enhance client satisfaction
Strategy 1.2.4 rethink its operations as a Department
Strategy 1.2.5 streamline its virtual presence
1.2.2b improve patient-facing and clinician-facing e-health systems
Strategy 1.2.6 increase access to burial benefits
Strategy
Strategy
Strategy
Strategy 2.2.1 leverage responsible with Private Sector
Strategy
2.1.1 continue to work towards achieving these goals
2.1.2 create an authoritative source of health information
2.1.3 jointly implement the separation health assessment
2.2.2 leverage responsible with Federal, State, and Tribal
Strategy
Strategy
Strategy 2.2.5 establish a partnership award program
Strategy
Strategy
Strategy 2.3.2 develop outreach plans and strategies
2.2.3 foster stronger collaboration with Private Sector
2.2.4 foster stronger collaboration with Federal, State, and Tribal
2.3.1a establish robust, authoritative communications capability
2.3.1b establish standardized outreach policy and procedures
Strategy 3.1.1 identify critical skills and competencies
Strategy
Strategy 3.1.3 improve strategic HCM
Strategy
Strategy
Strategy
Strategy 3.2.3 continue its efforts on the RRTF
3.1.2 improve enterprise-wide governance of human capital management
3.1.4 require ongoing development of leadership capabilities
3.2.1 implement an enterprise shared services strategy
3.2.2 support and enhance enterprise-wide information sharing
Strategy
Strategy
Strategy 3.2.6 support bring your own device
Strategy
Strategy 3.2.8 continue to implement the use of POA
Strategy
Strategy 3.3.1 rethink how it operates as a Department
3.2.4 implement its Unified Communications Strategy
3.2.5 accelerate implementation of our wireless infrastructure.
3.2.7 continue to implement and extend the CRISP
3.2.9 pursue cost-effective system modernization
Strategy
Strategy 3.3.3 continue capital planning efforts
Strategy
Strategy
Strategy
Strategy
Strategy
Strategy
Strategy
3.3.2 explore opportunities for sharing facilities and services
3.3.4 expand connected health benefits and services
3.4.1 continue to be good a steward of its resources
3.4.2a improve models and systems used to forecast and capture cost
3.4.2b adopt the direct tracking of people, equipment, and consumables
3.4.3 continue to mature its capability based PPBE process
3.4.4 continue to review its internal buying patterns
3.4.5 develop a strategic capital equipment planning model
Strategy
Strategy
Strategy
Strategy
3.5.1 continue to develop and refine our Continuity Program
3.5.2 standardize on-boarding, monitoring, and off-boarding process
3.5.3 evaluate and streamline vulnerability assessment programs
3.5.4 develop and implement an Insider Threat program
System AHLTA
System ARK/CIS
System BDN
System BHIE
System BHL
System BMS
System BOSS
System CAATS
System CAPPS
System CART
System CDS/TPSS
System CDW
System Cerner PathNet
System CH 33 LTS
System CHCS
System CHDR
System CITI System
System CMS
System cPACS
System CPTMS
System CRM/UD
System CVIX
System CVT
System DCPS
System DEERS
System DoD System
System DoJ System
System DOL System
System eCMS
System ePACS
System ePROMISE
System FAADSSystem FBI System
System FCMT
System FedTraveler
System FIPC System
System FMS
System FNOD
System HAIMS
System HCPS
System HHS System
System HMIS
System HMIS Repository
System HOMES
System HRIS
System INHS System
System Kaiser System
System KOFAX
System LACS
System LDSI
System MedVA System
System MVI
System MyPay
System NCAT
System NIH Systems
System NUMI
System NwHIN
System NwHIN Partners
System OMB 300B
System PACS
System PAS
System PCGL
System PCGL
System PCRT
System PIES
System PIPS
System PIT
System PMAS
System RAMS
System Registry of Homeless Vets
System RTLS
System SAT
System SciVal
System SCOPUS
System SEP
System SQWM
System SSA System
System TIMS
System TMDS
System TMS
System TriRIGA
System VA PIV
System VACOLS
System VADIR
System VA-ONCE
System VARDIS
System VASQIP
System VATAS
System VBMS
System VBMS
System VCL
System VETSNET
System VICTARS
System VIERS
System VINCI
System Virtual VA
System Virtual VA
System VistA
System VITAS
System VLER Enterprise Services
System VONAPP
System VPS Kiosk
System VRMS
System VTA
System VTS
System WEAMS
System Interface AHLTA - BHIESystem Interface AHLTA - CHDRSystem Interface ARK/CIS - VistA
System Interface BDN - CH 33 LTS
System Interface BDN - FMSSystem Interface BDN - VETSNET
System Interface BGS - VBMS
System Interface BHIE - AHLTASystem Interface BHIE - CVIX
System Interface BHIE - HAIMSSystem Interface BHIE - NCATSystem Interface BHIE - VistASystem Interface BHIE - VLER
System Interface BHL - VistASystem Interface BMS - MDWS
System Interface BOSS - MVI
System Interface BOSS - VBMSSystem Interface BOSS - VONAPP
System Interface CAAPS - FMSSystem Interface CAATS - eCMSSystem Interface CAATS - FMSSystem Interface CAATS - FMSSystem Interface CART - VistASystem Interface CDS/TPSS - TMS
System Interface CDW - HMP
System Interface CDW - PITSystem Interface CDW - VINCISystem Interface CDW - VITASSystem Interface Cerner PathNet - VistA
System Interface CH 33 LTS - BDN
System Interface CH 33 LTS - VBMS
System Interface CH 33 LTS - VBMS
System Interface CH 33 LTS - VETSNET
System Interface CH 33 LTS - VONAPP
System Interface CH 33 LTS - WEAMS
System Interface CHCS - LDSISystem Interface CHDR - AHLTASystem Interface CHDR - VistA
System Interface CITI System - RAMS
System Interface CMS - VistASystem Interface cPACS - VistASystem Interface CPTMS - DoD System
System Interface CPTMS - HRISSystem Interface CRM/UD - FNOD
System Interface CRM/UD - FNOD
System Interface CRM/UD - VADIR
System Interface CRM/UD - VETSNET
System Interface CRM/UD - VIERS
System Interface CRM/UD - VLER
System Interface CRM/UD - VONAPP
System Interface CVIX - BHIE
System Interface CVIX - HAIMS
System Interface CVIX - NCAT
System Interface CVIX - VistA
System Interface CVT - VistASystem Interface DCPS - HRISSystem Interface DEERS - VADIR
System Interface DEERS - VONAPP
System Interface DoD System - CPTMS
System Interface DoD System - HMP
System Interface DOD System - VistA
System Interface DoJ System - VONAPP
System Interface DoJ System - VRMS
System Interface DOL System - RHV
System Interface DOL System - VETSNET
System Interface eCMS - CAATSSystem Interface eCMS - TriRIGA
System Interface eCMS - VistASystem Interface ePROMISE - RAMS
System Interface FBI System - VA PIV
System Interface FCMT - VLER
System Interface FedTraveler - PAS
System Interface FIPC System - VA PIV
System Interface FMS - BDNSystem Interface FMS - CAATSSystem Interface FMS - CAATSSystem Interface FMS - CAPPSSystem Interface FMS - SATSystem Interface FMS - VETSNET
System Interface FNOD - BOSSSystem Interface FNOD - CRM/UD
System Interface FNOD - VLER
System Interface HAIMS - BHIESystem Interface HAIMS - CVIX
System Interface HCPS - VistASystem Interface HCPS - VistASystem Interface HHS System - HMP
System Interface HHS System - RHV
System Interface HMIS - HMIS Repository
System Interface HMIS Repository - HMIS
System Interface HMIS Repository - HOMES
System Interface HMP - CDW
System Interface HMP - DoD System
System Interface HMP - NIH Systems
System Interface HMP - NwHIN
System Interface HMP - VistA
System Interface HOMES - HMIS Repository
System Interface HRIS - CPTMSSystem Interface HRIS - DCPSSystem Interface HRIS - MyPaySystem Interface HRIS - VA PIVSystem Interface HRIS - VATASSystem Interface HRIS - VistASystem Interface IAM - TMS
System Interface IAM - VA PIV
System Interface IdM - SQWM
System Interface INHS - NwHIN
System Interface Kaiser System - NwHIN
System Interface KOFAX - VBMS
System Interface LDSI - CHCSSystem Interface LDSI - VistASystem Interface MDWS - BMS
System Interface MDWS - SQWM
System Interface MDWS - VistA
System Interface MedVA - NwHIN
System Interface MPI - SQWM
System Interface MVI - BOSS
System Interface MVI - SSA System
System Interface MVI - VETSNET
System Interface MVI - VistA
System Interface MVI - VONAPP
System Interface My Pay - VATAS
System Interface MyPay - HRIS
System Interface NCAT - BHIESystem Interface NCAT - CVIX
System Interface NIH Systems - HMP
System Interface NIH Systems - PCRT
System Interface NUMI - NUMIServiceSystem Interface NUMIService - NUMISystem Interface NUMIService - VistA
System Interface NwHIN - INHS
System Interface NwHIN - Kaiser
System Interface NwHIN - MedVA
System Interface NwHIN - NwHIN Partners
System Interface NwHIN - SSA System
System Interface NwHIN - VistA
System Interface NwHIN Partners - NwHIN
System Interface PCGL - VBMSSystem Interface PCGL - VETSNET
System Interface PIES - VBMSSystem Interface PIPS - VA PIVSystem Interface PMAS - OMB 300B
System Interface RAMS - ePROMISE
System Interface RAMS - VARDIS
System Interface RHV - DOL System
System Interface RHV - HHS System
System Interface RTLS - SQWMSystem Interface RTLS - VistASystem Interface SAT - VistASystem Interface SciVal - PCRTSystem Interface SCOPUS - PCRT
System Interface SEP - VACOLSSystem Interface SEP - VBMS
System Interface SQWM - IdM
System Interface SQWM - MDWS
System Interface SQWM - MPI
System Interface SQWM - SDS
System Interface SQWM - VASQIP
System Interface SSA System - MVI
System Interface SSA System - VBMS
System Interface SSA System to VistA
System Interface TMDS - VTASystem Interface TMS - CDS/TPSS
System Interface TMS - IAM
System Interface TMS - RAMSSystem Interface TriRIGA - eCMS
System Interface VA PIV - ePACS
System Interface VA PIV - FBI System
System Interface VA PIV - FIPC System
System Interface VA PIV - HRISSystem Interface VA PIV - LACSSystem Interface VA PIV - PACSSystem Interface VACOLS - SEPSystem Interface VACOLS - VIERS
System Interface VACOLS - VONAPP
System Interface VADIR - CH 33 LTS
System Interface VADIR - CRM/UD
System Interface VADIR - DEERS
System Interface VADIR - VBMSSystem Interface VADIR - VIERSSystem Interface VADIR - VRMS
System Interface VADIR - VTA
System Interface VADIR - VTASystem Interface VANAPP - CRM/UD
System Interface VA-ONCE - CH 33 LTS
System Interface VA-ONCE - TIMS
System Interface VARDIS - RAMS
System Interface VATAS - DCPSSystem Interface VATAS - HRISSystem Interface VATAS - VistASystem Interface VBMS - BGS
System Interface VBMS - BOSSSystem Interface VBMS - CH 33 LTS
System Interface VBMS - CH 33 LTS
System Interface VBMS - PCGLSystem Interface VBMS - PIESSystem Interface VBMS - SEPSystem Interface VBMS - SSA System
System Interface VBMS - VADIRSystem Interface VBMS - VETSNET
System Interface VBMS - Virtual VA
System Interface VBMS - VLER
System Interface VBMS - VLER Core Services
System Interface VBMS - VONAPP
System Interface VCL - VistASystem Interface VETSNET - BDN
System Interface VETSNET - CH 33 LTS
System Interface VETSNET - CRM/UD
System Interface VETSNET - DOL System
System Interface VETSNET - FMS
System Interface VETSNET - MVI
System Interface VETSNET - PCGL
System Interface VETSNET - TIMS
System Interface VETSNET - VBMS
System Interface VETSNET - VIERS
System Interface VETSNET - VistA
System Interface VETSNET - VONAPP
System Interface VICTARS - FNOD
System Interface VIERS - CRM/UD
System Interface VIERS - VACOLS
System Interface VIERS - VADIRSystem Interface VIERS - VETSNET
System Interface VIERS - VistASystem Interface VIERS - VONAPP
System Interface Virtual VA - VBMS
System Interface VistA - ARK/CIS
System Interface VistA - BHIESystem Interface VistA - BHLSystem Interface VistA - CAAPSSystem Interface VistA - CARTSystem Interface VistA - Cerner PathNet
System Interface VistA - CHDRSystem Interface VistA - CMSSystem Interface VistA - CVIX
System Interface VistA - CVTSystem Interface VistA - DoD System
System Interface VistA - eCMSSystem Interface VistA - FMSSystem Interface VistA - HCPSSystem Interface VistA - HCPSSystem Interface VistA - HMP
System Interface VistA - HRIS
System Interface VistA - LDSISystem Interface VistA - MDWS
System Interface VistA - MVI
System Interface VistA - NUMIService
System Interface VistA - NwHIN
System Interface VistA - PASSystem Interface VistA - PITSystem Interface VistA - RTLSSystem Interface VistA - SATSystem Interface VistA - SSA System
System Interface VistA - VATASSystem Interface VistA - VATASSystem Interface VistA - VCLSystem Interface VistA - VETSNET
System Interface VistA - VIERSSystem Interface VistA - VITASSystem Interface VistA - VLER
System Interface VistA - VPS Kiosk
System Interface VistA - VTSSystem Interface VITAS - VistASystem Interface VLER - BHIE
System Interface VLER - CRM/UD
System Interface VLER - FCMT
System Interface VLER - VBMS
System Interface VLER - VistA
System Interface VLER - VONAPP
System Interface VLER - VTA
System Interface VLER Core Services - VBMS
System Interface VONAPP - BOSS
System Interface VONAPP - CH 33 LTS
System Interface VONAPP - DEERS
System Interface VONAPP - DoJ System
System Interface VONAPP - MVI
System Interface VONAPP - VACOLS
System Interface VONAPP - VBMS
System Interface VONAPP - VETSNET
System Interface VONAPP - VIERS
System Interface VONAPP - VLER
System Interface VONAPP - VTA
System Interface VPS Kiosk - VistA
System Interface VRMS - DoJ System
System Interface VRMS - VADIR
System Interface VTA - VADIRSystem Interface VTA - VADIRSystem Interface VTA - VLER
System Interface VTA - VONAPP
System Interface WEAMS - CH 33 LTS
System Node DFASSystem Node DOCSystem Node DoD
System Node DoJ
System Node DoL
System Node DoT
System Node EDSystem Node External
System Node FBI
System Node Federal ReserveSystem Node Financial InstitutionsSystem Node GSA
System Node HHS
System Node HUD
System Node IHLSystem Node IRS
System Node NARA
System Node NCA
System Node NPRCSystem Node OMB
System Node OPM
System Node POSystem Node PrudentialSystem Node SSA
System Node TreasurySystem Node VA Corporate
System Node VBA
System Node VHA
Term Access Control
Term Acronym
Term Action Assertion Business Rule
Term Actionable
Term Activity
Term Activity Box
Term Adaptability Measure
Term Address
Term Agreement
Term Alignment
Term AND-JoinTerm AND-SplitTerm Application
Term Application Programming Interface
Term Application Reference Model
Term Architecture
Term Architecture Federation
Term Artifact
Term Assessment and Authorization
Term Association
Term Assurance
Term Attribute
Term Audit
Term Audit and Accountability
Term Audit Controls
Term Audit Log
Term Audit Record
Term Audit Reduction Tools
Term Audit Trail
Term Authentication
Term Authentication Period
Term Authentication Protocol
Term Authenticator
Term Authenticity
Term Authority
Term Authorization
Term Authorization Boundary
Term Authorizing Official
Term Automated Security Monitoring
Term Automatic Remote Rekeying
Term Availability
Term Awareness and Training
Term Baseline
Term Baseline Configuration
Term
Term Benefits Delivery Discharge
Term Body of Evidence
Term BoundaryTerm Boundary Protection
Term Boundary Protection Device
Term Box Name
Beneficiary Identification Records Locator Subsystem
Term Box Number
Term BPM EventTerm BPM ProcessTerm Branch
Term Branching Point
Term Business Architecture
Term Business Architecture Repository
Term Business Associate
Term Business Capability
Term Business Function
Term Business Function Name
Term Business Process
Term Business Process Model
Term Business Process Modeling Notation
Term Business Reference Model
Term Business Rule
Term Capability
Term Capital Asset Realignment for Enhanced Services
Term Capital Planning and Investment Control
Term Centralized Administration
Term Certificate
Term Certificate Management
Term Certificate Policy
Term Certificate Revocation List
Term Certificate Status Authority
Term Certificate-related Information
Term Certification
Term
Term Change Control Board
Term Change Management
Term Chief Information Officer
Certification, Accreditation, and Security Assessments
Term Chief Information Security Officer
Term Chief Privacy OfficerTerm Child BoxTerm Child DiagramTerm Claimant
Term Claimed Identity
Term Class Diagram
Term Class Word
Term Classified InformationTerm Classified National security Information
Term Collaborative Process
Term Collapsed Sub-Process
Term Commodity IT Services
Term Commodity Service
Term Common Carrier
Term Common Control
Term Common Control Provider
Term Common Criteria
Term Common Secure Configuration
Term Common Security Control
Term Community Based Outpatient Clinics
Term Community Living Center
Term Compensating Security Controls
Term Compensation and Pension
Term Compliance Auditing and Reporting
Term Computer Matching Agreement
Term Conceptual Data Model
Term Condition
Term Conditional Flow
Term Confidentiality
Term Configuration Control
Term Configuration Identification
Term Configuration Item
Term Configuration Management
Term Configuration Settings
Term Configuration Status Accounting
Term CONNECT
Term CONNECT Adapter
Term CONNECT Gateway
Term Connecting Objects
Term Consolidated Federal Funds Report
Term Constraint
Term Construction
Term Context
Term Context Diagram
Term Contextual Data Model
Term Contingency Planning
Term Continuity of Operations Plan
Term Control Plane
Term Controlled Area
Term Controlled Interface
Term Controlled Unclassified Information
Term Core NwHIN Services
Term Countermeasures
Term CountryTerm Covered Entity
Term Covert Channel Analysis
Term Covert Storage Channel
Term Covert Timing Channel
Term Credential
Term Credential Service Provider
Term Criticality
Term Cross Certificate
Term Cross Domain Solution
Term Customer
Term Cyber Attack
Term Cyber Security
Term Cyberspace
Term Data
Term Data Asset
Term Data Breach
Term Data Breach
Term Data Concept
Term Data Definition Language
Term Data Element
Term Data Exchange
Term Data Mining
Term Data Model
Term Data Object
Term Data Reference Model
Term Data Steward
Term
Term Data View
Data Use and Reciprocal Support Agreement (DURSA)
Term Database
Term Data-Based Decision
Term DecisionTerm Decomposition
Term Default Flow
Term Defense-in-Breadth
Term Defense-in-Depth
Term Denial of Service
Term Department of Veterans Affairs
Term Dependency and Indemnity Compensation
Term Dependents Educational Assistance Program
Term Derivation Business Rule
Term Description
Term Desired Effect
Term Developer
Term Diagram
Term Diagram Node Number
Term Digital Media
Term Directory Services
Term Disability Compensation
Term Discretionary Access Control
Term Document Type Definition
Term Domain
Term Domain Information
Term Domiciliary
Term
Term
Term Effects MeasureTerm Electronic Authentication Risk Assessment
Term Electronic Credential
Term Electronic Signature
Term Encryption
Domiciliary Residential Rehabilitation Treatment Program
Education & Vocational Rehabilitation & Employment
Term Encryption Certificate
Term End Event
Term Enrollment
Term Enterprise
Term Enterprise Architecture
Term Enterprise Architecture Framework
Term Enterprise Sub-Services
Term Entity
Term Entity Relationship Diagram
Term Environment of Operation
Term Event
Term Event NameTerm Event-Based Decision
Term Exception Flow
Term Exclusive Gateway (XOR)
Term Exfiltration
Term Expanded Sub-Process
Term Extensible Markup Language
Term Extensible Stylesheet Language
Term External Information System
Term External Information System Service
Term External Information System Service Provider
Term External Network
Term Facility
Term Failover
Term Fair Information Practice Principles
Term FEA Program Management OfficeTerm Federal Agency
Term Federal Aid to States and Local Governments
Term Federal Assistance Awards Data System
Term Federal Enterprise Architecture
Term Federal Information System
Term Financial Management System
Term FIPS-Validated Cryptography
Term Firewall
Term Firmware
Term Fiscal Year
Term Flow Object
Term Fork (AND-Split)
Term Framework
Term Function
Term Functional Standard
Term Gateway
Term General Operating Expense
Term GeoFeature
Term Geographic Distribution of VA Expenditures
Term GeoPolitical Extent
Term Guard (System)
Term Guidance
Term Hardware
Term HarvestingTerm Health Information Exchange
Term
Term High-Impact System
Term Hybrid Security Control
Term Hypertext Transfer Protocol
Term Identification
Term Identification and Authentication
Healthcare Information Technology Standards Panel
Term Identity
Term Identity Certificate
Term Identity Management
Term Identity Proofing
Term Impact
Term Impact Value
Term Incident
Term Incident Response
Term Inclusive Decision
Term Individually Identifiable Health Information
Term Individually Unemployability
Term Industrial Control System
Term Information
Term Information Domain
Term Information Leakage
Term Information Owner
Term Information Resources
Term
Term Information Security
Term Information Security Architecture
Information Resources Management Strategic Plan
Term Information Security Officer
Term Information Security Policy
Term Information Security Program Plan
Term Information Security Requirements
Term Information Security Risk
Term Information Steward
Term Information System
Term Information System Boundary
Term Information System Component
Term Information System Owner
Term Information System Resilience
Term Information System Security Officer
Term Information System Service
Term Information System-Related Security Risks
Term Information Technology
Term Information Technology ProductTerm Information Type
Term Infrastructure Reference Model
Term In-Person Proofing
Term Insider
Term Insider Threat
Term Insider Threat Program
Term Installation
Term Insurance and Indemnity
Term Integrated Architecture
Term Integrated Project Team
Term Integration Control Number
Term Integrity
Term Integrity Controls
Term Intent
Term Interconnection Security Agreement
Term Interface
Term Intermediate Event
Term Internal Network
Term Interoperability
Term Join (AND-Join)
Term Join (AND-Join) [BPM]
Term LabelTerm Lane
Term Leaf-level
Term Level Identifier
Term Line of Business
Term Loan Guaranty Program
Term Local Access
Term Local Area Network
Term Location
Term Logical Access Control System
Term Logical Data Model
Term Low-Impact System
Term Maintain
Term Maintainability Measure
Term Maintenance
Term Malicious Code
Term MalwareTerm Management Controls
Term Mandatory Access Control
Term MarkingTerm Master Veteran Index
Term Materiel
Term Measure
Term Measure Type
Term Media
Term Media Protection
Term Medical Care
Term Memorandum of Understanding/Agreement
Term Merging (OR-Join)
Term Message Flow
Term Metadata
Term MGIB-AD
Term MGIB-SR
Term Missing in Action
Term Mobile Code
Term Mobile Code Technologies
Term Mobile Device
Term Model Note
Term Moderate-Impact System
Term Multifactor Authentication
Term Multilevel Security
Term Multiple Security Levels
Term Name
Term National Cemetery Administration
Term National Center for Veterans Statistics and Analysis
Term National Information Exchange Model
Term
Term National Security System
National Security Emergency Preparedness Telecommunications Services
Term National Survey of Veterans
Term Nationwide Health Information Network
Term
Term Needs Satisfaction Measure
Term Network
Term Network Access
Term Node
Term Node Index
Nationwide Health Information Network - CONNECT
Term Node Reference
Term Node Tree
Term Nondiscretionary Access Control
Term Nonlocal Maintenance
Term Non-Major Investment
Term Non-Organizational User
Term Non-Repudiation
Term Non-Sensitive DataTerm Non-Sensitive Information
Term Nonservice-Connected Pension
Term Normal Flow
Term Normal Form
Term Normalization
Term NSA-Approved Cryptography
Term Object
Term Object Identifier
Term Office of Architecture, Strategy, and Design
Term Office of Information Security
Term Office of Information Technology Budget Process
Term
Term
Term Office of IT Resource Management
Office of Information Technology Multi-Year Program Development Process
Office of Information Technology Planning Guidance
Term Office of Policy and Planning (OPP)
Term Office of Product Development
Term Office of Service Delivery and Engineering
Term OneVA EA Integration
Term OneVA Enterprise Architecture
Term On-Going Investment
Term Operating Unit
Term Operational Controls
Term Operations and Maintenance
Term Optional Non-Identified Relationship
Term Organization
Term Organizational Measure
Term OR-SplitTerm Other EquipmentTerm Parent BoxTerm Parent DiagramTerm Participant
Term Performance Gap
Term Performance Measure
Term Performance Measurements
Term Performance Reference Model
Term Performer
Term Periodicity
Term Persistent Data
Term Persistent Data Paradigm – Data Processing
Term Person Type
Term Personally Identifiable Information
Term Personnel Security
Term Physical and Environmental Protection
Term Physical Data Model
Term Physical Measure
Term Plan of Action and Milestones
Term Planning
Term Pool
Term Port
Term Portfolio
Term Portfolio Management
Term Portfolio Management Office
Term Post 9/11 GI Bill
Term Post Traumatic Stress Disorder
Term
Term Potential Impact
Term Primary Key Attribute
Post-Vietnam Era Veterans Educational Assistance Program
Term Prisoner of War (POW)
Term Privacy Event
Term Privacy Impact Assessment
Term Privacy Officer
Term Private Business Process
Term Privileged Account
Term Privileged Command
Term Privileged User
Term Process
Term Process Break
Term Process Step
Term Program
Term Program Assessment Rating Tool
Term Program Executive Office
Term Program Management Accountability System
Term Program Management Plan
Term Program ManagerTerm Project
Term ProPath
Term Protected Health Information
Term Protection Type NameTerm Provisioning
Term Public Key Infrastructure
Term Public Processes
Term Purpose
Term Real Property
Term Receiving Business Function
Term Record
Term Records
Term Reference Architecture
Term Reference Models
Term Region Of Country
Term Region Of World
Term Relationship
Term Relationship Cardinality
Term Relationship Cardinality Constraint
Term Relationship Name
Term Release
Term Remote Access
Term Remote Proofing
Term Request for Change
Term Reserve Educational Assistance Program
Term Resource
Term Risk
Term Risk Assessment
Term Risk Management
Term Risk Monitoring
Term Risk Response
Term Risk Response Measure
Term Rule
Term Sanitization
Term Security Assertion Markup Language
Term Security Categorization
Term Security Category
Term Security Control Assessment
Term Security Controls
Term Security Controls Baseline
Term Security Domain
Term Security Goals
Term Security IncidentTerm Security Markings
Term Security ObjectiveTerm Security Policy
Term Security Reference Model
Term Security Service
Term Segment
Term Segment Architecture
Term Semantics
Term Sending Business Function Name
Term Sensitive Personal Information
Term Sequence Flow
Term Service
Term Service Channel
Term Service Connected Disability
Term Service Consumer
Term Service Description
Term Service Level
Term Service Oriented Architecture
Term Service Port
Term Service Provider
Term SharePoint
Term Simple Object Access Protocol
Term Single Sign On External
Term Single Sign On internal
Term Site
Term Skill
Term Solution Architecture
Term Spatial Measure
Term Specialized Access Control
Term Stakeholder
Term Standard
Term Start Event
Term Stereotype
Term Structural Assertion Business Rule
Term Subject
Term Sub-Process
Term Swim lanes
Term SynchronizationTerm Syntax
Term System
Term System and Communications Protection
Term System and Information Integrity
Term System and Services Acquisition
Term System Development Life Cycle
Term System Interface
Term System Node
Term System of Records
Term System Owner
Term System Security Plan
Term System Specific Security Control
Term Table
Term Tailoring
Term Target Architecture
Term Task
Term Technical Controls
Term Technical Safeguards
Term Technical Service
Term Technical Standard
Term Technology Service Area
Term Temporal MeasureTerm Term
Term Text
Term Text Annotation
Term The Principle of Accountability
Term The Principle of Challenging Compliance
Term The Principle of Data Quality
Term The Principle of Disclosure
Term The Principle of Individual Participation.
Term The Principle of Limited Collection
Term The Principle of Limited Internal Use
Term The Principle of Limited Retention
Term The Principle of Openness
Term The Principle of Security
Term Theatre
Term Threat
Term Timeliness
Term Title
Term Token
Term Topic
Term Training
Term Transaction
Term Transient Data Paradigm – Process Controlling
Term Transmission Security
Term Triggering Event
Term UML Association
Term UML Class
Term UML Dynamic Class
Term UML Static Class
Term Unauthorized Access
Term Uncontrolled Flow
Term Unified Modeling language
Term Unique Patients
Term User
Term Users
Term VA Benefits
Term VA Contractor Rules of Behavior
Term VA DataTerm VA Enterprise
Term VA Enterprise Architecture
Term VA Enterprise Roadmap
Term VA Executive Board
Term VA Extended Enterprise
Term VA Information
Term VA Medical Center
Term VA National Rules of Behavior
Term VA Regional Office
Term VA Segment
Term VA Segment Architecture
Term VA Sensitive Data
Term VA Sensitive Information
Term VA Solution
Term VA Solution Architecture
Term Verify
Term Version
Term Vet Center
Term Veteran Identification Card
Term Veteran Service Organizations
Term Veterans Benefits Administration (VBA)
Term Veterans Employability Research Survey
Term Veterans Health Administration
Term Veterans Integrated Service Network
Term Vetting
Term Viewpoint
Term Virtual Private Network
Term Vision
Term Vulnerability
Term Web Services
Term Web Services Description Language
Term Wide Area Network
Term XML Metadata Interchange
Term XML Path Language
Term XML Schema Definition
Term XML Transformations
Term XORTerm XSL Formatting Objects
VA Performance Measure 100-VC ModalityVA Performance Measure 101-EPC completed w/in 30VA Performance Measure 102-Non VA Claims w/in 30
VA Performance Measure 103-Homeless VetsVA Performance Measure 104-Unsheltered VetsVA Performance Measure 105-Vets in HousingVA Performance Measure 106-Unsheltered w/in 30VA Performance Measure 107-Chronic VetsVA Performance Measure 108-Vets discharge from housingVA Performance Measure 109-HUD vouchersVA Performance Measure 109-HUD VouchersVA Performance Measure 10-Headstone - CleanVA Performance Measure 110-Vets in Temporary housingVA Performance Measure 111-Homeless Vets living on StreetVA Performance Measure 112-Vets in permanent housingVA Performance Measure
VA Performance Measure
VA Performance Measure 115-% decreased unemployed VetsVA Performance Measure 116-% increase GI Bill participantsVA Performance Measure
VA Performance Measure 118-Prevention Index ScoreVA Performance Measure 119-PCMH SHEP Q32 Provider Rating.VA Performance Measure 11-Headstone - QualityVA Performance Measure 120-PTSD FundingVA Performance Measure 121-PTSD StudiesVA Performance Measure 122-Disability Claim PercentageVA Performance Measure 123-Disability Claim AccuracyVA Performance Measure 124-National Claims AccuracyVA Performance Measure 125-Electronic Disability claims rec'dVA Performance Measure 126-Prevention Index ScoreVA Performance Measure 127-PCMH SHEP Q32 Provider Rating.VA Performance Measure 128-Virtual Health Care AccessVA Performance Measure 129-Virtual Health Care AccessVA Performance Measure 12-Memorial CertificateVA Performance Measure 130-Redundant Veteran SubmissionsVA Performance Measure 132-Registered E-Benefit UsersVA Performance Measure 133-National Call - SatisifactionVA Performance Measure 134-NCA Quality of ServiceVA Performance Measure 135-Burial Options by DistanceVA Performance Measure 136-Cemetary AppearanceVA Performance Measure 137-Health Care TrainingVA Performance Measure 138-Interoperability with DoDVA Performance Measure 139-eBenefit UsersVA Performance Measure 13-Cemetary Appearance
113-% of Vets Discharged from VA funded residential prg114-% of Vets moved from unsheltered w/in 30 days from VA
117-Socio-economic goal for Vet owed small business
VA Performance Measure 140-Separation Health AssessmentsVA Performance Measure 141-IDES Completed within 295 DaysVA Performance Measure 142-eBenefit UsersVA Performance Measure 143-Documented PartnershipsVA Performance Measure
VA Performance Measure 145-Organizations in Public Private Partnership
VA Performance Measure 146-NGOs Operationally VettedVA Performance Measure 147-Veteran Community Member ImpactVA Performance Measure 148-Documented PartnershipsVA Performance Measure 149-Outreach DatabaseVA Performance Measure 14-Cemeteries - ExcellentVA Performance Measure 150-Veteran Burial OptionsVA Performance Measure 151-Access to Programs and ServicesVA Performance Measure 152-Partnership SatisfactionVA Performance Measure 153-Documented PartnershipsVA Performance Measure 154-Impact of Veteran Community Memberships
VA Performance Measure 155-Access to Programs and ServicesVA Performance Measure 156-Partnership SatisfactionVA Performance Measure 157-Documented PartnershipsVA Performance Measure 158-Impact of Veteran Community Memberships
VA Performance Measure 159-NCA Appearance StandardsVA Performance Measure 15-Cemetary RecommendedVA Performance Measure
VA Performance Measure 161-Access to Programs and ServicesVA Performance Measure 162-Communications with VeteransVA Performance Measure 163-Satisfaction with ServicesVA Performance Measure 164-Access to Programs and ServicesVA Performance Measure 165-Communications with VeteransVA Performance Measure 166-Satisfaction with ServicesVA Performance Measure 167-Access to Programs and ServicesVA Performance Measure 168-Communications with VeteransVA Performance Measure 169-Satisfaction with ServicesVA Performance Measure 16-Burial w/in 75 MiVA Performance Measure 170-Number of Sharing AgreementsVA Performance Measure 171-Burial Options AwarenessVA Performance Measure 172-Burial Options AwarenessVA Performance Measure 173-OPM Viewpoint ScoresVA Performance Measure 174-Veterans in the WorkforceVA Performance Measure 175-Hiring Timeline
144-Number of Partners with Operational Standards
160-Number of Partners with Operational Standards
VA Performance Measure 176-Hiring TimelineVA Performance Measure 177-Diversity IndexVA Performance Measure 178-Career Development TrainingVA Performance Measure 179-OPM Viewpoint ScoresVA Performance Measure 17-Dollars spent for Corrective ActionVA Performance Measure 180-Employee SurveysVA Performance Measure 181-Retention RateVA Performance Measure 182-Turnover RateVA Performance Measure 183-Diversity IndexVA Performance Measure 184-OPM Viewpoint ScoresVA Performance Measure 185-Retention RateVA Performance Measure 186-Turnover RateVA Performance Measure 187-Shared Service InformationVA Performance Measure 188-Redundant SystemsVA Performance Measure 189-Redundant Veteran SubmissionsVA Performance Measure 18-Corrective actionsVA Performance Measure 190-Redundant SystemsVA Performance Measure 191-Shared Service InformationVA Performance Measure 192-Wireless CapabilitiesVA Performance Measure 193-Vacant FacilitiesVA Performance Measure 194-SCIP Capital ProjectsVA Performance Measure 195-High-Risk ProjectsVA Performance Measure 196-Federal Sustainability StandardsVA Performance Measure 197-Facility DeficienciesVA Performance Measure 198-Virtual Health Care AccessVA Performance Measure 199-Virtual Health Care AccessVA Performance Measure 19-OIG - Audits & EvalsVA Performance Measure 1-BVA cycle time - daysVA Performance Measure 200-Improper PaymentsVA Performance Measure 201-Virtual Health Care AccessVA Performance Measure 202-Cost SavingsVA Performance Measure 203-Obligations Per PatientVA Performance Measure 204-Program Alignment to PrioritiesVA Performance Measure 205-Equipment AvailabilityVA Performance Measure 206-Equipment UtilizationVA Performance Measure 207-Department PreparednessVA Performance Measure 208-Vulnerability RiskVA Performance Measure 209-Department PreparednessVA Performance Measure 20-OIG - Contract ReviewVA Performance Measure 210-Vulnerability RiskVA Performance Measure 21-OIG - Health Care ReviewVA Performance Measure 22-Completed successful Prosecutions
VA Performance Measure
VA Performance Measure 24-Postward ReviewVA Performance Measure 25-HC ReportsVA Performance Measure 26-OIG - InvestigationsVA Performance Measure 27-ROIVA Performance Measure 28-Exceed SDVA Performance Measure 29-Material WeaknessVA Performance Measure 2-BVA Pending InvVA Performance Measure 30-On time deliverablesVA Performance Measure 31-ACSI internalVA Performance Measure 32-SDVOSB awardsVA Performance Measure 33-VOSB awardsVA Performance Measure 34-OALCVA Performance Measure 35-Small Bus paid w/in 15VA Performance Measure 36-Commercial Vendor paid w/in 15VA Performance Measure 37-Debt Mgmt call centerVA Performance Measure 38-Major VA projects identifiedVA Performance Measure 39-Projects transferred upon leaseVA Performance Measure 3-Hearing - Video ConfVA Performance Measure 40-VA websites OPIAVA Performance Measure 41-Renewable engergyVA Performance Measure 42-Marketing of OPIAVA Performance Measure 43-VIP processed w/in 60VA Performance Measure 44-Competency based Training w/in 12VA Performance Measure 45-Title 5 hiringVA Performance Measure 46-VA employees who are VetsVA Performance Measure 47-Vet Malpractice Torts w/in 180VA Performance Measure 48-NAR ClaimsVA Performance Measure 49-Accuracy Disability ClaimsVA Performance Measure 4-Appeals Resolution - NOD to FinalVA Performance Measure 50-Accuracy Disability ClaimsVA Performance Measure 51-National Call - SatisifactionVA Performance Measure 52-Vet - Portal registrationVA Performance Measure 53-eBenefit UsersVA Performance Measure 54-Overall SatisifcationVA Performance Measure 55-IDES w/in 30VA Performance Measure 56-Comp. & Disability - Pension claims > 125
VA Performance Measure 57-Disability - Compensation claims > 125VA Performance Measure 58-Electronic Disability claims rec'dVA Performance Measure 59-Disability - Pension claims > 125VA Performance Measure 5-Graves w/in 60
23-Recommended Regulations implemented w/in 1 yr
VA Performance Measure 60-SurveyVA Performance Measure 61-Burial claims - daysVA Performance Measure 62-Survivor Claims - DaysVA Performance Measure 63-Pension claim - averageVA Performance Measure 64-Burial Claims - NARVA Performance Measure 65-Fiduciary WkVA Performance Measure 66-Orig and Reopened ClaimsVA Performance Measure 67-Pensions Claims MaintVA Performance Measure 68-Overall Cust Sat.VA Performance Measure 69-Pension call centerVA Performance Measure 6-Gravesite grade levelsVA Performance Measure 70-DIC claims > 125VA Performance Measure 71-Original Claims > 125VA Performance Measure 72-Client satisifation - InsuranceVA Performance Measure 73-Accuracy Vocational RehabVA Performance Measure 74-Employment Rehab rateVA Performance Measure 75-Rehab RateVA Performance Measure 76-Vets satisifaction Employment PgmVA Performance Measure 77-Education claims - daysVA Performance Measure 78-Supp. Ed Claims - daysVA Performance Measure 79-Education - call centerVA Performance Measure 7-Headstone w/in 20VA Performance Measure 80-Overall SatisifcationVA Performance Measure 81-PAR - EducationVA Performance Measure 82-Completed education w GI Bill or Post 9/11
VA Performance Measure 83-GuidelineVA Performance Measure 84-MH w/in 14 desiredVA Performance Measure 85-EPC completed w/in 14VA Performance Measure 86-EPC completed w/in 30VA Performance Measure 87-MH w/in 14VA Performance Measure 88-NPC completed w/in 14VA Performance Measure 89-NPC completed w/in 30VA Performance Measure 8-Headstone - CorrectVA Performance Measure 90-SCA completed w/in 30VA Performance Measure 90-SCA Completed w/in 30 DaysVA Performance Measure 91-Inpatient RatingVA Performance Measure 92-Outpatient RatingVA Performance Measure 93-Patient Centered SurveyVA Performance Measure 94-Yes - Medical Home SurveyVA Performance Measure 95-PTSD therapy sessionsVA Performance Measure 96-Participating TelehealthVA Performance Measure 97-Yes - SHEP
VA Performance Measure 98-PreventionVA Performance Measure 99-MH w/in 7VA Performance Measure 9-Headstone - Alignment
OneVAEA Data Dictionary (AV_2)DescriptionAssessment and AuthorizationAccess ControlAtomic, Consistent, Isolated, and DurableAccess Control ListApplication Data ArchitectureArchitecture Engineering Review BoardAuthentication Federation InfrastructureAmerican Health Information CommunityAmerican Medical AssociationAdvanced Message Queuing ProtocolAuthorizing OfficialAgency Priority GoalApplication Programming InterfaceAcquisition Program Management Framework
American Satisfaction Customer IndexArchitecture, Strategy, and DesignAwareness and TrainingAuthorization to OperateAudit and AccountabilityAuthenticationBusiness-to BusinessBusiness ArchitectureBusiness Activity MonitoringBusiness Architecture RepositoryBasic Elements of Supervision TrainingBidirectional Health Information ExchangeBusiness IntelligenceBusiness Information ArchitectureBudgeting and Near Term Investment BoardBusiness Operating PlanBusiness Process ArchitectureBusiness Process Execution LanguageBusiness Process Modeling NotationBusiness Reference ArchitectureBusiness Reference ModelBusiness System InventoryBudget Year
Assistant Secretary for Information and Technology
Certification and Accreditation (currently A&A)
Certificate AuthorityCompetency Assessment ReviewCommunity Based Outpatient ClinicChange Control BoardCore Common Business ServicesContinuity of Care DocumentConsolidated Clinical Document Architecture
Core Common Infrastructure ServicesCommon Criteria Testing LaboratoriesCompact DiscClinical Document ArchitectureCenters for Disease Control and PreventionContent Data InitiativeConceptual Data ModelCapability Description PackageComplex Event ProcessingChief Financial OfficerCode of Federal RegulationsClinical Data Repository/Health Data Repository
Chief Health Informatics OfficeChief Health Segment ArchitectConfiguration ItemCommon Information Interchange Framework
Chief Information OfficerCapability Integrated Product TeamsChief Information Security OfficerConceptual ModelCommittee on National Security SystemsContracting OfficerCenter of ExcellenceContinuity of GovernmentCommunity of InterestConcept of OperationsContinuity of Operations PlanCopy of RecordCommercial Off-The-ShelfContingency Planning
Common Criteria Evaluation and Validation Scheme
Capital Planning and Investment ControlConsumer Preference and PolicyCurrent Procedural Terminology
Certificate Revocation ListCredential Service ProviderControlled, Unclassified InformationDesignated Approving AuthorityDiscretionary Access ControlDigital Analytics ProgramData Architecture RepositoryData Access ServicesDatabase Management SystemDeputy Chief Management OfficerDistributed Component Object ModelData Interchange ServicesDynamic Link LibraryData MartDesign Modernization EnhancementDomain Name SystemDepartment of DefenseDenial of ServiceDisaster RecoveryDynamic Random Access MemoryData Reference ModelData and Storage ManagementDigital Video DiscEnterprise ArchitectureEnterprise Architecture Council
Enterprise Architecture Segment ReportElectronic Case File TransferEnhanced Data rates for GSM EvolutionElectronic Data Interchange
Enterprise Data Warehouse
Continuous Readiness in Information Security Program
Extensible Authentication Protocol-Flexible Authentication via Secure TunnelingExtensible Authentication Protocol for GSM Subscriber Identity ModulesExtensible Authentication Protocol-Transport Layer SecurityExtensible Authentication Protocol-Tunneled Transport Layer Security
Electronic Data Interchange For Administration, Commerce and Transport
Electronic GovernmentElectronic Health RecordEnterprise Logical Data ModelElectronic MailEnterprise Management FrameworkEnterprise Program Management OfficeEntity-RelationshipEnterprise Risk ManagementEnterprise Requirements RepositoryEnterprise Service BusEnterprise System Engineering governance board
Electronic SignatureEnterprise Systems ManagementEnrollment System RedesignEnterprise Shared ServicesEnterprise Technical ArchitectureEnterprise Transition PlanEvolution Data-OptimizedEliminate Veteran HomelessnessFederal Assistance Awards Data SystemFederal Digital Government StrategyFederal Enterprise Architecture
Federal Health Information ModelFast Health Information ResourcesFederal Information Processing Standard
Freedom of Information ActFederal Transition FrameworkFiscal YearGeographic Distribution of VA ExpendituresGovernment Furnished EquipmentGeneral Packet Radio ServiceGlobal Positioning SystemGovernance, Risk, and ComplianceGeneral Services AdministrationGlobal System for Mobile CommunicationsHealth Architecture Review Board
Human Computer Interface
Federal Risk and Authorization Management Program
Federal Information Security Management Act of 2002
Human Capital Assessment and Accountability Framework
Human Capital Management Strategic PlanHealth Data RepositoryHealth Executive CouncilDepartment of Health and Human ServicesHealth Information ExchangeHealth Information Organization
Indian Health ServiceHealth Information Security Division
Health Level 7Human ResourcesHigh-Speed Downlink Packet AccessHomeland Security Presidential DirectiveHomeland Security Presidential Directive 12Healthcare Technical ManagementHyperText Markup LanguageHyper Text Transfer ProtocolInsurance and IndemnityIdentification and AuthenticationIdentity Access ManagementIn accordance withInternational Business Machines Corporation
Interface Control Document
Interagency Clinical Informatics BoardIntegration Control NumberIntegrated Development EnvironmentIntrusion Detection SystemInformation ExchangeInternational Electrotechnical CommissionInstitute of Electrical and Electronics Engineers
integrated Electronic Health RecordIntermediate Frequency
Health Insurance Portability and Accountability ActHealth Insurance Portability and Accountability Act of 1996
Health Information Technology for Economic and Clinical HealthHealthcare Information Technology Standards Panel
International Classification of Diseases, Tenth RevisionInternational Classification of Diseases, Ninth Revision
Integrated Feasibility AnalysisInspector GeneralIntegrated Master ScheduleInternet ProtocolInteragency Program OfficeIntrusion Prevention SystemInternet Protocol SecurityIntegrated Product TeamInternet Protocol version 4Internet Protocol Version 6Incident ResponseInterconnection Security AgreementInternational Organization for Standardization
Intelligence, Surveillance and Reconnaissance
Information Technology
IT Leadership BoardJoint Legacy ViewerJavaScript Object NotationKaiser PermanenteLayer 2 Tunneling ProtocolLocal Area NetworkLogical Data ModelLightweight Extensible Authentication Protocol
Level of AssuranceLine of BusinessLogical Observation Identifiers Names and Codes
MaintenanceMedia Access ControlMobile Device ManagementMilitary Health SystemMemorandum of UnderstandingMemorandum of Understanding or Agreement
Media ProtectionMessage Queuing Telemetry TransportMicrosoftMedical Treatment FacilityMaster Veteran IndexMobile Virtual Network Operator
Information Technology Activity Resource Proposal
Multi-Year Programming GuidanceNational Archive and Records Administration
National Cemetery AdministrationNational Communications System
National Data ProcessingNear Field CommunicationNationwide Health Information ExchangeNetwork Intrusion Detection SystemNational Information Exchange ModelNational Institute of Standards and Technology
Nonservice-Connected (NSC) PensionNetwork and Security Operations CenterNational Survey of VeteransNetwork Time protocolNationwide Health Information NetworkNationwide Health Information Network Connect
Operations and MaintenanceOffice of Acquisition, Logistics, and Construction
Office of Cyber SecurityOrganizationally Defined ParametersOffice of General CounselOffice of Health InformationOffice of Information & TechnologyObject IdentifierOffice of Inspector GeneralOffice of Information SecurityOffice of Information & TechnologyOffice of Management and BudgetObject Management Group
Office of Programming and PlanningOperating SystemOne Time PasswordOzone Widget FrameworkWeb Ontology LanguagePriority Code 1
National Center for Veterans Statistics and Analysis
Organization for the Advancement of Structured Information Standards
Office of National Coordinator for Health Information Technology
Priority Code 2Priority Code 3Physical Access Control SystemsPerformance Accountability MatrixPersonal Area NetworkPerformance Accountability ReportProgram Assessment and Rating ToolPrivate Branch Exchange
Product DevelopmentPersonal Digital AssistantPhysical and Environmental ProtectionProtected Extensible Authentication Protocol
Program Executive OfficePatient Generated DataProtected Health InformationPrivacy Impact AssessmentPersonally Identifiable InformationPersonal Identification NumberPersonal Identity VerificationPublic Key InfrastructurePlanningProgramming and Long Term IssuesProgram ManagementPresident's Management AgendaProgram Management Accountability System
Portfolio Management OfficeProgram Milestone ReviewPrivacy OfficerPlan of Action and MilestonesPoint of ContactPrisoner of War
Point Tunneling ProtocolPerformance Reference ModelProvisioningPersonnel SecurityPost Traumatic Stress DisorderPatch and Vulnerability TeamQuality Assurance
President’s Council of Advisors on Science and Technology
Planning, Programming, Budgeting/Execution and Evaluation
Quality of ServiceRisk AssessmentResponsible/Accountable/Consulted/Informed
Remote Authentication Dial In User ServiceRole-Based Access ControlResource Description FrameworkReserve Educational Assistance ProgramRepresentational State TransferRadio FrequencyRequest for ChangeRetrieve, Locate, Update Service
Risk Management FrameworkRules of BehaviorRelease of InformationIBM Rational Software ArchitectRequirements Specification DocumentRequirements Traceability MatrixSystem and Services AcquisitionSpecialized Access ControlSecurity Assertion Markup LanguageSystem and Communications ProtectionSecurity Control AssessmentSystem / Software Design DocumentSoftware Development Life CycleService Dial ToneSystem Engineering Design ReviewSystem and Information IntegritySecurity Information and Event ManagementService Level AgreementSenior Management CouncilSubject Matter ExpertSecure Multipurpose Internet Mail Extension
Short Message ServiceService Oriented ArchitectureSimple Object Access ProtocolStandard Operating ProceduresStatement(s) of WorkSpecial Publication(s)Sensitive Personal InformationStructured Query Language
Retrieve, Locate, Update Service Functional Model
Service Component Reference ModelSocial Security AdministrationService Set IdentifierSecure Sockets LayerSingle Sign-OnSingle Sign On ExternalSingle Sign On internalSystem Security PlanTransmission Control ProtocolTechnical Design DocumentTarget Health Standards ProfileTrusted Internet ConnectionTransport Layer SecurityTalent Management SystemTechnical Reference ModelUnited StatesUnited States CodeUnified Modeling LanguageUniversal Mobile Telecommunications System
Unique Project IdentifierUniform Resource LocatorUniversal Serial Bus
Department of Veterans AffairsVA Enterprise Architecture Management Suite
VA Medical CenterVeterans Authorizations and PreferencesVeterans Benefits AdministrationVirtual Desktop InfrastructureVeterans Enterprise Terminology ServerVeterans Health AdministrationVeteran Identification Card
Virtual Local Area NetworkVirtual Lifetime Electronic RecordVoice over Internet ProtocolVirtual Private Network
United States Computer Emergency Readiness TeamUnited States Government Configuration Baseline
Veterans Information System Technical ArchitectureVeterans Information Systems and Technology Architecture Web
VistAWebWorldwide Web ConsortiumWide Area NetworkWeb Services Description LanguageWebSphere Registry and RepositoryExtensible Markup LanguageXML Schema Definition
In this process step, approve project funding.
Attend Initial Orientation in this process step.
Solicit and award construction contracts.
Calculate award
Scan and administer medication as needed in this process step.In this process step, allocate payment receipts for general ledger balance.In this process step, call St. Louis Scheduling 800 number.After viewing calculated entitlement amount in eBenefits, apply for loan with lender and notify lender of VA entitlement amount.
Approve Fee-Basis consult in CPRS through second-level review in this process step.
Approve card request and personalize PIV Card digital certificates in this process step.Move all documents from working document repository to DOCRS in this process step.
In this process step, arrive at VA medical facility and present to Patient Support Administration for check in.
If available, assign patient to bed; this initiates admission process.Deliver Auto GED and Assign Vocational Rehabilitation Counselor in this process step.
The applicant appears for enrollment appointment with required identity documents in this process step.
In this process step, batch payments organized by funding.
Calculate payment amounts in this process step.
Collect the fee from lender in this process step.
Complete Claim Request and mail to VA
Enter final asset information into CAI in this process step.
The registrar captures the applicant photograph and fingerprints in PIV Enrollment System in this process step.
In this process step, capture services and consumables rendered based on current cost guidance.
VA Insurance Specialist certifies receipt of payment in FMS in this process step.
In this process step, check for appointment availability in Appointment Manager.Check vendor against Excluded Parties List in EPLS in this process step.Check-in Veteran for appointment and call for exam when Provider is ready in this process step.
Complete necessary documentation/forms capturing final project information (i.e., financial and construction details) in this process step.
Record the release date and close transaction in this process step.Closeout schedule in BOSS at end of day in this process step.Enter temporary master record in VICTARS and collect all necessary evidence to determine Veteran eligibility in this process step.
Determine patient's need for admission and enter admission order in this process step.Complete and send Notice of Disagreement to VA in this process step.The Veteran completes the application (VA Form 28-1900) in this process step.Complete Online 1010EZ and submit on behalf of the Veteran in this process step.
In this process step, complete discharge planning and create progress note.Complete discharge summary (per local policy) in this process step.Complete enclosures and send additional information as needed.
Complete Encounter Form, update Problem List, and close patient record in this process step.
In this process step, complete Form 29-4364 or Pre-stamped Form 29-0452.The Veteran logs into eBenefits in order to request eligibility for loan and enters remaining information and then submits form in eBenefits in this process step.
Complete Form 1330 with help of Next of Kin in this process step.Complete Form 9 and return to VA in this process step.
Complete offboarding process in this process step.Complete paper copy of Request for Personnel Action, SF-52, in this process step.
Finish prescription order ? must be done by Pharmacist- in this process step.Complete Request for Personnel Action, SF-52, and collect onboarding documents in this process step.
Conduct service, complete burial, and place temporary marker on gravesite in this process step.
Confirm candidate hire with Hiring Manager in this process step.In this process step, he applicant submits fingerprint for identity verification to receive PIV Card.
The registrar confirms NACI/SAC with PIPS record in this process step.Check WEAMS to confirm whether school (or program) is approved in this process step.
Send information on Veterans separated from service to OSGLI in this process step.Call Veterans to notify them that they are eligible for 2 years of SGLI extension of free VGLI coverage in this process step.
Contact funeral homes to verify schedule in this process step.Combine information entered by CO with other Vendor data to create record of award and send to FPDS in this process step.
Create an employee record in this process step.
Create medication order in this process step.
Creating an appeals record in VACOLS.
Debit funding fee to account in this process step.
This process step captures all the information necessary to begin a case file.Education Master Record is created and sent to BDN to initiate automated payment in this process step.
Create an employee folder with data provided by PAID in this process step.
Manufacture marker based on Next of Kin's specifications in this process step.Enter marker order into AMAS in this process step.
Create paper folder and claim/tracking information into VBMS.Create Procurement Action in eCMS based on Purchase Request in this process step.Add new Note with appointment details to Patient Record in this process step.Open images in FDD and enter application information into AMAS in this process step.Send Reject Report cataloging non-payments to TIMS in this process step.Create solicitation and supporting documents in eCMS in this process step.
Create Work Item to verify Veteran eligibility in this process step.
Deduct payment from Veteran compensation check in this process step.Deliver medication to patient in this process step.Determine billing category from Encounter Form in this process step.In this process step, eligibility is determined if claim meets the necessary benefit or authorization requirements.
Retrieve data to determine eligibility and entitlement amount and calculate entitlement amount and make available for viewing in eBenefits and VIP in this process step.
Determine eligibility and payout and update record in VICTARS to an award record in this process step.
Determine rating decision.
Determine how much the Funding Fee will be in this process step.
Determine monthly premium payments in this process step.Determine payment amount and send to FMS for payment processing in this process step.
Determine whether medical bill was submitted via mail or electronically in this process step.
Determine subsistence payment amount and send payment (through Treasury) in this process step.
Determine type of medical treatment needed including additional services in this process step.
Determine whether to seek emergency care or schedule a regular appointment for medical treatment in this process step.
Develop design documents (design, construction, blueprints) in this process step.
Discharge patient from medical facility in this process step.Enter change order into Paragon in this process step.SGLI disability extension sent to COMPASS in this process step.Provide justification for award in this process step.The PIV Enrollment System encodes the PIV Card with Logical Access Certificates, Fingerprints, Photograph, signature and personalized PIN number.
Automatically enroll Servicemember eligible dependents in FSGLI in this process step.In this process step, Veteran enrolls in school of choice.
Automatically enroll Servicemember in SGLI and TSGLI in this process step.Enter and/or scan assessment notes and recommended treatment in this process step.
Enter Applicant information into PIV Enrollment System in this process step.
Enter application info VONAPP
Order automated fill in this process step.
Finalize the award in this process step.
Enter authorization information into FBCS in this process step.Enter additional contract details in FPDS in this process step.Enter daily time and attendance in this process step.Enter Fee-Basis consult in CPRS in this process step.Enter payment information into BDN/FAS (FAS is in pilot but will eventually replace BDN for this step) in this process step.
Based on the type of program, enter record into BDN to calculate payment amount in this process step.
Enter Request for Personnel Action, SF-52, Into PAID in this process step.Enter selected vendor into eCMS in this process step.Make electronic copy of application available in VBMS.Enter Veteran information into VistA in this process step.This process step captures all the information necessary to begin a case file.Establish contentions and create tracked items and request for evidence in MAP-D.Evaluate data about potential vendors in this process step.Determine that Veteran has medical necessity and care cannot be provided by VA facility in this process step.
Evaluate Veteran for Entitlement (If Disability impairs ability to continue previous career) in this process step.
Fax DD-214 to St. Louis Scheduling in this process step.
Begin filling cart with medication orders in this process step.Fill medication orders and perform check in this process step.Fill prescription depending on fill date in this process step.
Forward application to appropriate regional office in this process step.Forward necessary documentation to Payroll in this process step.
Gather evidence from multiple sources.
Generate award letter
Approval letter for SGLI disability extension.Generate letters and select required enclosures.
Generate collections notice in this process step.
Generate pick list using VistA in this process step.
Generate prescription label in this process step.
As needed, initiate personnel action.
Enrollment verification notification is sent to CWINRS in this process step.
Generate Notification of Personnel Action, SF-50, and load into eOPF in this process step.
Generate Notification of Personnel Action, SF-50, and load into eOPF in this process step.
Generate and send Certificate of Eligibility Letter using PCGL, CH 33 LTS, or BDN in this process step.
Generate and send Denial Letter using PCGL, CH 33 LTS, or BDN in this process step.Generate and send Disallowance Form Letter using PCGL, CH 33 LTS, or BDN in this process step.
Generate enrollment letters via daily batch in this process step.
Access Control grants physical access in PACS in this process step.
Implement insurance policy by creating permanent master record in VICTARS in this process step.
Initiate procurement process for new project or purchase in this process step.Input Purchase Request into IFCAP in this process step.Inspect filled prescription and label against order ? must be performed by Pharmacist in this process step.
The applicant visually inspects PIV Card for information accuracy in this process step.
Mark Ready-to-Rate in VBMS-R.
Notify Veteran of ineligibility in this process step.
Formally approve patient for discharge from medical facility in this process step.Issue payment to non-VA medical provider in this process step.Servicemember joins Service Group in this process step.Screen scrape FDD images and link record with images in this process step.PACS links card to physical access and grants access in this process step.Create discharge progress note and discharge instructions in this process step.Create discharge progress note in this process step.In this process step, visit patient and log progress notes (as required).
Complete electronic 1010EZ, print, and mail to Veteran for signature in this process step.Update and maintain Insurance Policy in this process step.
If vendor is on the Excluded Parties List, determine whether to proceed with award in this process step.
Make electronic copy of application available in VBMS.Manage construction activities and update construction phase in CFMIS in this process step.
Monitor collections of payment in this process step.Automatically record patient diagnostics in this process step.Receive PIV Card request and send notice of request to Applicant in this process step.
In this process step, notify Veteran of eligibility or ineligibility.
Order additional patient medical services in this process step.Update Monument Application Table with marker order information in AMAS in this process step.
Order VA exams.
Perform appraisal in this process step.Perform cart check in this process step.
Prepare proposal response in this process step.
Prepare Statement of Case in this process step.
Print prescription label in this process step.
AOJ process payment in various systems.
Process completed payment in this process step.
Order VA appraisal of property in WebLGY in this process step.
Make claim payment to Beneficiary in this process step.Perform additional research to verify eligibility in this process step.
Perform medical exam or treatment on Veteran in this process step.Perform Income Verification Match in this process step.Perform additional research to determine whether Veteran is eligible for marker in this process step.
Populate VistA Fee with Fee-Basis information in this process step.Review cases in BOSS and transfer ownership of case to National Cemetery in this process step.
Print pick list record in VistA for trackability in this process step.Initiate card printing in PIV Enrollment System in this process step.
Process bill using methodology rules to determine payment amount in this process step.
Process billing and patient information in this process step.Process delinquent debt event in this process step.VA ONCE sends the school's Enrollment Certification to ECAP in this process step.Process foreclosure payment through FMS in this process step.
Receive batch marker orders from AMAS and prepare for manufacturing in this process step.
Read PIV Card in this process step.Veteran receives benefit in this process step.
Receive claim folder.
Record payment data in this process step.
Send tuition payment (through Treasury) in this process step.In this process step, provide counseling and determine Plan of Services: what training is necessary (employment through long term services), assist with reemployment with previous employer, assist with direct job placement, assist with self-employment, or independent living services.
Digitally sign for PIV Card and create a personalized 6 digit PIN number in this process step.
Send Solicitation Data and Documents to FBO for vendor consumption in this process step.
Pull Purchase Request from IFCAP in this process step.Push processed payment into VistA Fee and FMS in this process step.
Receive claim or, if electronic application, view in Virtual VA and assign to appropriate regional office.
Receive urgent care through Emergency Room at VA medical facility in this process step.
Record receipt of payments captured in DoD into FMS in this process step.Update changes in myPay to record in DFAS in this process step.Refine project costs and facility needs using planning tool SEPS in this process step.Release and queue payments in this process step.Release prescription and initiate billing in this process step.Send image of application to TIMS for the correct regional office in this process step.in this process step, the School Enrollment Certification is converted to an image for storage in TIMS.
Pull Patient Record in CPRS in this process step.
Send the list of students and enrollment information to WAVE for students to verify in this process step.
Report to Physical Access office to receive building access on PIV Card in this process step.
Resolve appeal and notify Veteran in this process step.Retrieve medication orders from system within ward in this process step.
In this process step, the Lender reviews and closes loan.Review Applicant Record using PIV Enrollment System in this process step.Review appraisal and issue notice of value and enter into WebLGY in this process step.Review bill and verify cost totals in this process step.Review burial schedule in BOSS for next day in this process step.Assemble documentation and review case in this process step.
This case review requires the cross-check with the case file and VACOLS. Updating VACOLS will occur at this stage if needed based on cross check.
Evaluate claim based on eligibility requirements in this process step.Review claim and policy information in this process step.Conduct second-level review to ensure consult order meets requirements in this process step.
Review discharge instructions and provide to patient in this process step.Military Service Branch reviews form and medical evidence to determine eligibility and payment amount in this process step.
Review electronic folder from TIMS after receiving enrollment certification in this process step.
Review file and review for additional medical records.Review identity documents against Applicant Record in PIV Enrollment System in this process step.
Review solicitation in FBO in this process step.
Review Veteran eligibility in this process step.
Select vendor for award in this process step.Send Award amount to FASSend award payment to Veteran
Collect loan activity over life of loan and batch update WebLGY in this process step.Review order for allergies, interactions, duplicate therapy, etc. in this process step.Review proposal responses from paper or in eCMS in this process step.Review Reject Report to determine whether payment is needed in this process step.
Assess Veteran's Skills, Abilities and Interest and Disability through meetings and review of medical records in this process step.
Review, download, or print personnel action from eOPF in this process step.
Send payment information to Central Fee for processing.Route PIV Card request to Registrar in this process step.Scan application to create an image in this process step.Collect mail from P.O. Box and scan application package along with appropriate barcode in this process step.
Scan bill and include any medical documentation into FBCS in this process step.
Scan DD-214 and other supporting documents into FDD in this process step.
Scan medication barcode and administer in this process step.Schedule and record appointment time in this process step.Schedule burial service date and time in BOSS and notify funeral home in this process step.
Select project based on outcome of Strategic Capital Investment Planning in this process step.
Send VCAA and 3rd party letters.
Send Development Letter to Veteran in this process step.Send Veteran enrollment and mailing data to AITC in this process step.Alert systems that employee is no longer active in this process step.Notify lender that loan is guaranteed; send funding fee summary level info back to VA FMS; send 589 letter to Veteran to indicate that their loan is guaranteed by VA in this process step.
Send notice of denial to Beneficiary in this process step.In this process step, send notification of eligibility or ineligibility and appeal options.
Send paper copy of prescription to VA Pharmacy in this process step.Send payment and statement to beneficiary in this process step.Send premiums to OSGLI monthly unless premiums are waived in this process step.Enter prescription information using CPRS in this process step.Send prescription order to CMOP in this process step.Send prescription to postal delivery and transmit release date to VistA Pharmacy Package in this process step.
Send property information to CPTS for tracking of real estate owned properties in this process step.
Send required evidence to VA in this process step.
Send Veteran enrollment record to ESR in this process step.Veteran removed from active duty in this process step.Setup ETA to allow time reporting by using batch employee data received from PAID in this process step.
Sign 1010EZ and mail to VA Medical Center in this process step.Sign and transmit prescription in this process step.Add application package as images in FDD (if faxed) and sort scanned/faxed documents into bins using assigned barcode in this process step.
Submit file to Virtual VA
Enter paper order into VistA in this process step.
Store application image and create electronic folder in this process step.Store all design documents in working document repository in this process step.Store construction photographs in Lynx in this process step.Retrieve Veteran records and disability information from other systems and store in case file in this process step.
Store any documents in working document repository in this process step.Submit 1010EZ to EAS Holding File for Retrieval by VAMC Staff for Processing in this process step.
In this process step, submit the application by completing the form online or by paper form.
In this process step, send bill to VA including appropriate documents.Sign and enter order into CPRS with necessary comments in this process step.
Submit batch marker orders to vendors in this process step.
Route paper prescription and input order information into Pharmacy Package in this process step.
Submit proposal response via Vendor Portal or directly to CO via mail, email, or fax in this process step.
Casualty Office completes and sends report of death Form DD 1300 (or death certificate) or SGLV 8700 to OSGLI in this process step.
Servicemember completes and submits application SGLV 8600 Part-A (or POA, military trustee, or guardian) for claim in this process step.
Take custody of remains and with Mylar slip containing Veteran name and gravesite information in this process step.
Employee Timekeeper completes T&L form in this process step.Track calls in DOTS (part of VICTARS) in this process step.Track collections response for delinquent debt mitigation in this process step.Update running project checkbook/budget in PMDRI in this process step.
Underwrite loan amount in this process step.
Update case file and VACOLS in this process step.
Assign docket number in this process step.
Validated file is ready for rating.
Bring remains to Cemetery on day of service in this process step.In this process step, transmit award data for posting.Transmit employee data to eOPF for initial folder setup in this process step.Transmit medication order to ward system in this process step.Transmit updated record to eCMS in this process step.Provide treatment to Veteran as per the Consult Order developed by the VA Physician in this process step.
Query VBA for Veteran compensation and pension data in this process step.Update eligibility information in this process step.In this process step, update employment forms in myPay, as needed.Update Enrollment status to ?Verified?, as well as VistA with Veteran data in this process step.
Update Entitlement Status in CWINRS case file in this process step.Update financial information in FMS in this process step.Update leave information in PAID in this process step.In this process step, update Veteran, marker and/or burial information.Update pick list activity and make changes as required in this process step.Update time and attendance information in DFAS in this process step.
Update VistA Fee with released payment in this process step.
Check for drug allergic reaction in Adverse Reaction Tracking (ART) in this process step.View Bed Status Report to determine whether patient can be admitted to medical facility in this process step.
Verify eligibility by reviewing records in BOSS in this process step.
Verify Applicant identity in this process step.
Finish /verify order in this process step.
Self verify enrollment regularly in WAVE in order to continue payments in this process step.
View entitlement amount in VIP in this process step.Verify some fields on paper against screen in FBCS in this process step.
Verify whether Veteran is eligible or ineligible (Verified or Pending) using site entered eligibility status if NSC or 0% Non-compensable in this process step.
Check loan information for consistency with WebLGY in this process step.
Verify payment for other training services in this process step.Check prescription for drug-drug interactions using First DataBank (FDB) in this process step.
Verify rating and determine award in VETSNET AwardsVerify tuition payment in CWINRS in this process step.Verify appointment and Veteran identity in this process step.In this process step, perform initial Veteran eligibility and verify application completeness. Also, perform Hospital Inquiry, VIS Inquiry, and financial assessment, if necessary.
Waive monthly premium payments in this process step.Withhold from Servicemember pay to cover premiums in this process step.Physician writes Veteran's prescription in this process step.Ensure Income Security for Veterans and Beneficiaries includes activities designed to ensure that Veterans and their eligible beneficiaries are provided with the necessary means - both financial and otherwise - to successfully reintegrate into civilian life as full productive members. This includes all benefit programs that promote these goals.
Provide Health Care for Veterans, Beneficiaries, and Public uses federal programs and activities to provide for the health and well-being of the public. This includes the direct provision of health care services and immunizations as well as the monitoring and tracking of public health indicators for the detection of trends and identification of widespread illnesses/diseases. It also includes health care benefit programs.
Provide Education Benefits for Veterans refers to those activities that impart knowledge or understanding of a particular subject to the public. Education can take place at a formal school, college, university or other training program. This capability includes all government programs that promote the education of the public, including both earned and unearned benefit programs.
Promote Workforce and Economic Development for Veterans includes those activities that promote the welfare of the nation's Veteran workforce by advancing opportunities for profitable employment, and promoting the creation of Veteran business opportunities.
Provide Memorial Service for Veterans and Beneficiaries involves honoring the memory of Veterans and eligible beneficiaries through the provision of benefits and service to provide final resting places in national shrines and lasting tributes that commemorate their service to our Nation.
Conduct Disaster Management Activities involves the activities required to prepare for, mitigate, respond to, and repair the effects of all disasters, whether natural or manmade.
Provide Controls and Oversight ensures that the operations and programs of VA and its external business partners comply with applicable laws and regulations and prevent waste, fraud, and abuse.
Conduct Internal Risk Management and Mitigation involves all activities relating to the processes of analyzing exposure to risk and determining appropriate countermeasures.
Conduct Congressional and Legislative Affairs involves activities aimed at the development, tracking, and amendment of public laws through the legislative branch of the federal government, advancement of pro-Veteran legislation and maintaining responsive and effective communications with Congress.
Conduct Regulatory Development involves activities associated with developing regulations, policies, and guidance to implement laws.
Planning and Budgeting involves the activities of determining strategic direction, identifying and establishing programs and processes, and allocating resources (capital and labor) among those programs and processes.
Conduct Public Affairs involves the exchange of information and communication between the VA, citizens and stakeholders in direct support of citizen services, public policy, and/or national interest.
Conduct Revenue Collection includes the collection of government income from all sources. Note: Tax collection is accounted for in Taxation Management Service in the General Government Line of Business.
Conduct Administrative Management involves the day-to-day management and maintenance of the internal infrastructure.
Conduct Financial Management involves the use of financial information to measure, operate and predict the effectiveness and efficiency of an entity's activities in relation to its objectives. The ability to obtain and use such information is usually characterized by having in place policies, practices, standards, and a system of controls that reliably capture and report activity in a consistent manner.
Conduct Human Resource Management involves all activities associated with the recruitment and management of personnel.
Conduct Information Technology Management involves the coordination of information and technology resources and systems required to support or provide a service.
Conduct Information Management involves the management, oversight and control of enterprise information.
Conduct Supply Chain Management involves the purchasing, tracking, and overall management of goods and services. Includes establishing and maintaining Department-wide procurement goals for the utilization of Service-Disabled Veteran owned small businesses, Veteran-owned small businesses, small business concerns, small disadvantaged businesses, women-owned small businesses and historically underutilized businesses in VA contracts and subcontracts.
This capability manages all VA Activities (planning, leadership and decision-making) required to provide assistance for America's Veterans in receiving medical care, benefits, social support, and lasting memorials.
Provide Access to Income Security Benefits focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits, ensuring benefits are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.
Manage Disability Compensation Benefits involves the development and management of benefits and income security for those who are disabled. Provides monetary benefit paid to Veterans in recognition of the effects of disabilities, diseases, or injuries incurred or aggravated during military service. Includes Special Monthly Compensation and Aid and Attendance, and the Filipino Veterans Equity Compensation Fund.
Manage Pension Benefits involves the development and management of pension benefits and income security for eligible wartime Veterans who have attained age 65 or are permanently and totally disabled as a result of a disability not related to military service and to eligible surviving spouses and dependent children of deceased wartime Veterans in accordance with Title 38 USC 1501-1562 and 38 CFR 3.3.
Manage Housing Assistance Benefits includes programs aimed at providing temporary or permanent housing for Veterans and their families. Includes programs to prevent or eliminate homelessness (HUD-VASH, Homeless Providers Grant and Per Diem Program, Supportive Services for Low Income Veterans and Families (SSVF), Justice Outreach Homelessness Prevention Initiative / Justice outreach program as well as VA's Housing (Loan Guarantee) Program. The Loan Guarantee Program helps eligible Veterans, active duty personnel, surviving spouses, and members of the reserve and National Guard purchase, retain and adapt homes, it also includes the Native American Veterans Housing Loan Program.)
Manage Survivor Compensation Benefits provides compensation to the survivors of Veterans receiving or eligible to receive benefits from the VA. Includes providing of monetary payments to surviving spouses, dependent children and dependent parents in recognition of the economic loss caused by the Veterans death during military service or subsequent to discharge from military service as a result of a service connected disability. Includes Dependency and Indemnity Compensation (DIC), Survivor Compensation, and reimbursement of burial expenses, burial allowance, and plot allowances.
Manage Life and Traumatic Injury Insurance Benefits provides Veterans with life insurance benefits that may not be available from the commercial insurance industry due to lost or impaired insurability resulting from military service. In addition, provides universally available life insurance benefits to Service members and their families as well as traumatic injury protection insurance for Service members. Includes: USGLI, NSLI, VSLI, VRI, SGLI, VGLI, FSGLI, SDVI and TSGLI.
Provide Access to Health Care enables access to appropriate health care. This includes streamlining efforts to receive care; ensuring care is appropriate in terms of type, care, intensity, location and availability; providing seamless access to health knowledge, enrolling providers; performing eligibility determination, and managing patient movement.
Manage Public Health provides strategies to improve health by focusing on the well-being of the Veterans and VA health staff communities. This includes developing and implementing public health policy that promotes disease prevention, risk reduction and improved health for the community. Functions also include surveillance and epidemiology assessments. Public health functions are also used to decrease health disparities and improve health outcomes in sub-populations of Veterans, such as women Veterans.
Provide Health Care Administration assures that federal health care resources are expended effectively to ensure quality, safety, and efficiency. This includes managing health care quality, cost, workload, and utilization.
Deliver Health Care provides health care to VHA beneficiaries. This includes assessing health status; planning health services; delivery of care, ensuring quality of services and continuity of care; and managing clinical information and documentation.
Conduct Health Care Research includes developing new strategies to handle diseases; identifying new means for delivery of services, methods, decision models and practices; managing clinical trials and research quality, ultimately making strides in quality improvement.
Provide Health Care Education fosters advancement in health knowledge. This includes promoting healthcare knowledge advancement and providing for practitioner education. It also includes provision of clinical education sites for trainees across all health professions and in conjunction with educational institutions.
Provide Access to Education Benefits focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits; ensuring benefits are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.
Manage Vocational Education Benefits refers to the education provided by a high school or college preparatory school; and vocational and technical education and training.
Manage Higher Education Benefits refers to education beyond the secondary level; specifically to education provided by a college or university. Veteran, Family and Survivor Education programs provide Veterans, Service members, Reservists and certain family members with educational resources. These programs are meant to assist in the readjustment to civilian life, to help the armed forces both recruit and retain members and to provide the opportunity to enhance the Nation's competitiveness through the development of a more highly educated and productive workforce. Includes Chapters 30, 33, 35, 1606 and 1607 and the Post-Vietnam Era Veterans Education Account.
Provide Access to Workforce and Economic Development Benefits focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits; ensuring benefits are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.
Promote Training and Employment involves programs of job or skill training, employment services and placement, and programs to promote the hiring of marginal, unemployed, or low-income workers. Includes Vocational Rehabilitation and Compensated Work Therapy.
Promote Business and Industry Development supports activities related to the creation of economic and business opportunities and stimulus, and the promotion of financial and economic stability for Veterans involved in different types of business.
Provide Access to Memorial Services focuses on the access to appropriate services. This includes streamlining efforts to receive services; ensuring services are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the services available, performing eligibility determination, and managing beneficiary information.
Manage Cemeteries involves all activities related to burial of eligible Veterans and family members in national cemeteries and aid to support the burial of Veterans and family members in state or tribal government Veterans cemeteries.
Manage Memorial Benefits includes furnishing lasting tributes that commemorates a Veteran’s service such as headstones and markers for the graves of eligible persons in national, state or tribal government Veterans cemeteries and private cemeteries and furnishing flags and Presidential Memorial Certificates to families of deceased Veterans.
Facilitate Disaster Preparedness and Planning involves the development of response programs to be used in case of a disaster as well as pre-disaster mitigation efforts to minimize the potential for loss of life and property. This involves partnering with other federal agencies in Federal Emergency Preparedness. Includes Jointly administering the National Disaster Medical System (NDMS) with other federal partners (DoD, HHS, FEMA) , to serve as a backup to civilian health care in the event of disasters producing mass casualties, and coordinate hospital capacity with other participating nonfederal hospitals
Support Emergency Response Operations involves the immediate actions taken to respond to a disaster. These actions include providing such laboratory, epidemiological, medical or other assistance as the Secretary considers appropriate to Federal, State, and local health care agencies and personnel involved in or responding to the disaster or emergency. Includes: Carrying out Federal Radiological Emergency Response Plan efforts to respond to nuclear hazards by deploying to a disaster site within 12 to 24 hours to provide technical advice, radiological monitoring, decontamination expertise, and medical care as a supplement to local expertise.
Administer Corrective Action involves the enforcement of activities to remedy internal or external programs that have been found noncompliant with a given law, regulation, or policy.
Conduct Program Evaluation involves the analysis of internal and external program effectiveness and the determination of corrective actions as appropriate.
Conduct Program Monitoring involves the data gathering activities required to determine the effectiveness of internal and external programs and the extent to which they comply with related laws, regulations, and policies.
Provide Legal Guidance and Representation involves providing legal advice concerning, and defending the administration of, VA operations and programs. This includes determining whether current or proposed VA operations and programs are consistent with laws, regulations, court decisions, Administration policy, and VA policy. It also includes providing legal representation to defend challenges to VA’s administration of those programs.
Conduct Audits and Investigations encompasses independent reviews of VA activities. These reviews could be administrative, civil or criminal in nature.
Manage Contingency Planning involves the actions required to plan for, respond to, and mitigate damaging events.
Manage Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event.
Manage Service Recovery involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs.
Track Legislation involves monitoring legislation from introduction to enactment.Provide Legislation Testimony involves activities associated with providing testimony/evidence in support of, or opposition to, legislation.
Develop Legislative Proposals involves drafting proposed legislation that creates or amend laws subject to Congressional action.
Conduct Congressional Liaison Operations involves all activities associated with supporting the formal relationship between a federal agency and the U.S. Congress.
Develop Policy and Guidance involves the creation and dissemination of guidelines to assist in the interpretation and implementation of regulations.
Track Public Comments involves the activities of soliciting, maintaining, and responding to public comments regarding proposed regulations.
Create Regulations involves the activities of researching and drafting proposed and final regulations.
Publish Rules includes all activities associated with the publication of a proposed or final rule in the Federal Register and Code of Federal Regulations.
Conduct Planning entails the determination of annual and long-term goals and the identification of the best approach for achieving those goals.
Manage Enterprise Architecture involves the development of agency enterprise architecture, campaign plans, and transition strategies and includes activities associated with describing the current state and defining the target state and transition strategy for an organization’s people, processes and technology.
Conduct Capital Planning involves the processes for ensuring that appropriate investments are selected for capital expenditures.
Conduct Workforce Planning involves the processes for identifying the workforce competencies required to meet the agency’s strategic goals and for developing the strategies to meet these requirements.
Conduct Programming involves the processes for allocating projected resources among competing requirements in order to provide the required capabilities identified in the planning phase. A Program is generally defined as an organized set of activities directed toward a common purpose or goal undertaken or proposed by an agency to carry out its responsibilities.
Develop Budget involves all budget formulation activities undertaken to determine priorities for future spending and to develop an itemized forecast of future funding and expenditures during a targeted period of time. This includes the collection and use of performance information to assess the effectiveness of programs and develop budget priorities.
Manage Budget involves the legal (apportionment) and managerial (allotment and sub-allotment) distribution of budget authority to achieve results consistent with the formulated budget.
Coordinate Budget and Program Performance involves activities that align Federal resources allocated through budget formulation, execution, and management actions with examinations of program objectives, performance, and demonstrated results such as Program Performance Assessments, Government Performance Results Act (GPRA) plans and reports, performance-based agency budget submissions, and Financial Management Cost Accounting and Performance Measurement data.
Manage Enterprise Governance involves activities to develop and promulgate agency policies, practices, guidelines and procedures.
Manage Customer Services supports activities associated with providing an agency’s customers with information regarding the agency’s service offerings and managing the interactions and relationships with those customers.
Manage Official Information Dissemination includes all efforts to provide official government information to external stakeholders through the use of various types of media, such as video, paper, web, etc.
Manage Product and Services Outreach relates to the marketing of government services products, and programs to the general public in an attempt to promote awareness and increase the number of customers/beneficiaries of those services and programs.
Conduct Public Relations involves the efforts to promote an organization’s image through the effective handling of citizen concerns.
Manage Partnerships involves the management and coordination of federal government relationships with other federal organizations, state, local, tribal and volunteer NGOs and individuals, as well as international governments and private sector organizations to achieve mission objectives.
Manage Debt Collection supports activities associated with the billing and collection of money owed to VA by liable third parties such as insurers and Veterans.
Manage User Fee Collection involves the billing and collection of fees assessed on individuals or organizations for the provision of VA services and for the use of VA goods or resources (i.e. co-payments, franchise fund fees, loan fees, etc.).
Manage VA Asset Sales encompasses the activities associated with the acquisition, oversight, tracking, and sale of non-internal assets managed by the federal government with a commercial value and sold to the private sector.
Manage Facilities, Fleet, and Equipment involves the maintenance, administration, certification, and operation of office buildings, fleets, machinery, and other capital assets that are possessions of the VA. This includes all of the activities associated with corporate construction, maintaining VHA, VBA and VACO facilities, and the land management activities for federal and state Veteran cemeteries.
Manage Help Desk Services involves the management of a service center to respond to government and contract employees' technical and administrative questions.
Manage Physical and Personnel Security involves the physical protection of an organization’s personnel, assets, and facilities (including security clearance management). Note: Activities related to securing data and information systems are addressed under the Information Systems Security Service.
Manage Travel Services involves the activities associated with planning, preparing, and monitoring of business related travel for an organization’s employees.
Manage Workplace Policy includes all activities required to develop and disseminate workplace policies such as dress codes, time reporting requirements, telecommuting, etc.
Manage Correspondence is the set of capabilities used to manage externally initiated and internally initiated communication between an organization and its stakeholders.
Manage Assets and Liabilities entails accounting for assets, liabilities, fund balances, revenues and expenses associated with the maintenance of federal funds and expenditure of federal appropriations (Salaries and Expenses, Operation and Maintenance, Procurement, Working Capital, Trust Funds, etc.), in accordance with applicable federal standards (FASAB, Treasury, OMB, GAO, etc.).
Manage Payments includes disbursements of federal funds, via a variety of mechanisms, to federal and private individuals, federal agencies, state, local and international governments, and the private sector, to effect payment for goods and services, or distribute entitlements, benefits, payroll, grants, subsidies, loans, or claims including the prevention of improper payments.
Manage Collections and Receivables includes deposits, fund transfers, and receipts for sales or service.
Report Financial Information includes providing financial information, reporting and analysis of financial transactions, providing oversight, direction, and coordination regarding the annual consolidated financial statement audit, the Data Act, and other Federal data initiatives.
Perform Cost Accounting / Performance Measurement is the process of accumulating, measuring, analyzing, interpreting, and reporting cost information useful to both internal and external groups concerned with the way in which an organization uses, accounts for, safeguards, and controls its resources to meet its objectives. Cost accounting information is necessary in establishing strategic goals, measuring service efforts and accomplishments, and relating efforts to accomplishments. Also, cost accounting, financial accounting, and budgetary accounting all draw information from common data sources.
Manage Staffing and Recruiting Services establishes procedures for recruiting and selecting high-quality, productive employees with the right skills and competencies, in accordance with merit system principles. This Function includes: developing a staffing strategy and plan; establishing an applicant evaluation approach; announcing the vacancy, sourcing and evaluating candidates against the competency requirements for the position; initiating pre-employment activities; and hiring employees.
Conduct Organization and Position Management designs, develops, and implements organizational and position structures that create a high-performance, competency-driven framework that both advances the agency mission and serves agency human capital needs.
Manage Employee Compensation and Benefits designs, develops, and implements benefit and compensation programs that attract, retain and fairly compensate agency employees. This Function includes: developing and implementing compensation programs; administering bonus and monetary awards programs; administering pay changes; managing time, attendance, leave and pay; and managing payroll, establishing and communicating benefits programs; processing benefits actions; and interacting as necessary with third party benefits providers.
Manage Employee Performance designs, develops, and implements a comprehensive performance management approach to ensure agency employees are demonstrating competencies required of their work assignments. Design, develop and implement a comprehensive performance management strategy that enables managers to make distinctions in performance and links individual performance to agency goal and mission accomplishment. This Function also includes managing employee performance at the individual level and evaluating the overall effectiveness of the agency’s employee development approach.
Manage Employee Relations designs, develops, and implements programs that strive to maintain an effective employer-employee relationship that balance the agency’s needs against its employees’ rights. This Function includes: addressing employee misconduct; addressing employee performance problems; managing administrative grievances; providing employee accommodation; administering employees assistance programs; participating in administrative third party proceedings; and determining candidate and applicant suitability.
Manage Labor Relations manages the relationship between the agency and its unions and bargaining units. This includes negotiating and administering labor contracts and collective bargaining agreements; managing negotiated grievances; and participating in negotiated third party proceedings.
Manage Human Resources Development designs, develops, and implements a comprehensive employee development approach to ensure that agency employees have the right competencies and skills for current and future work assignments. This Function includes conducting employee development needs assessments; designing employee development programs; administering and delivering employee development programs; and evaluating the overall effectiveness of the agency’s employee development approach.
Perform Separation Management consists of efficient and effective employee separation programs that assist employees in transitioning to non-Federal employment; facilitates the removal of unproductive, non-performing employees; and assists employees in transitioning to retirement.
Provide Networks and Telecommunications includes identification and implementation of technology standards, software, and hardware for computer networking and telecommunications throughout VA.
Provide Platforms and Storage includes evaluation and determination of standards, hardware, and software platforms that will support computing applications and data storage in the VA technical environment.
Manage Application Technology provides the standards and processes to define specifications, design, construction, implementation and lifecycle management of software applications, or provide application layer communication, presentation, and business logic services.
Provide Systems Management defines and supports management and administration of VA’s IT enterprise and its associated facilities, assets, programs, and projects.
Enable Collaboration and Electronic Workplace evaluates and enables multi-vendor end user devices support for collaboration between Veterans, VA employees, and contractors.
Provide Cyber/Information Security Services involves all functions pertaining to the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of security policies, procedures and controls.
Manage Knowledge and Information involves the coordination of information collection, storage, and dissemination, and destruction as well as managing the policies, guidelines, and standards regarding information management.
Manage Government Records involves the management and stewardship of a type of information by the federal government in order to facilitate communication and information archival.
Acquire Goods involves the procurement of physical goods, products, and capital assets to be used by the VA.
Manage Inventory of Assets refers to the tracking of information related to procured assets and resources with regard to quantity, quality, and location.
Manage Logistics involves the planning and tracking of personnel and their resources in relation to their availability and location.
Acquire Services involves the oversight and/or management of contractors and service providers from the private sector.
Administer Business & Industry Development Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for benefits relating to business opportunities.
Administer Disability Compensation Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for disability compensation benefits.
Administer Education Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for education benefits.
Administer Higher Education Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for higher education benefits.
Administer Income Security Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for income security benefits.
Administer Life & Traumatic Injury Insurance Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for life and traumatic injury insurance benefits.
Administer Loan Guaranty Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for loan guaranty benefits.
Administer Pension Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for pension and fiduciary benefits.
Administer Survivor Compensation Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for survivor compensation benefits.
Administer Training & Employment Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for training and employment benefits.
Administer Vocational Education Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for vocational education benefits.
Administer Workforce & Economic Development Claimant Data Use Authority is defining under what circumstances claimant data can be accessed for benefits relating to business opportunities.
Assign Business & Industry Development Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for benefits relating to business opportunities.
Assign Disability Compensation Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for disability compensation benefits.
Assign Education Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for education benefits.
Assign Higher Education Award Approval is the entitlement is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for higher education benefits.
Assign Income Security Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for income security benefits.
Assign Life & Traumatic Injury Insurance Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for life and traumatic injury benefits.
Assign Loan Guaranty Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for loan guaranty benefits.
Assign Pension Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for pension and fiduciary benefits.
Survivor Compensation Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for survivor compensation benefits.
Assign Training & Employment Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for training and employment benefits.
Assign Vocational Education Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for vocational education benefits.
Assign Workforce & Economic Development Award Approval is the entitlement, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for benefits relating to business opportunities.
Communicate Business & Industry Development Information Response is the response to non-claim specific information requests received from participants.
Communicate Business & Industry Development Marketing/Outreach is the communications to Veterans, Service Members, Veterans Service Organizations, and other participants about benefits activities including existing, new, or proposed Benefit opportunities. At present, this is mainly outward communication.
Communicate Business & Industry Development Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Disability Compensation Information Response is the response to non-claim specific information requests received from participants.
Communicate Disability Compensation Marketing/Outreach is communications to Veterans, Service Members, Veterans Service Organizations, and other participants about Disability Compensation benefits activities including existing, new, or proposed disability compensation benefit opportunities. At present, this is mainly outward communication.
Communicate Disability Compensation Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Education Information Response is the response to non-claim specific information requests received from participants.
Education Marketing/Outreach is the communication to Veterans, Service Members, Veterans Service Organizations, and other participants about benefits activities including existing, new, or proposed education benefit opportunities. At present, this is mainly outward communication.
Communicate Education Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Higher Education Information Response is the response to non-claim specific information requests received from participants.
Communicate Higher Education Marketing/Outreach is the communications to Veterans, Service Members, Veterans Service Organizations, and other participants about benefits activities including existing, new, or proposed Benefit opportunities. At present, this is mainly outward communication.
Communicate Higher Education Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Income Security Information Response is the response to non-claim specific information requestsreceived from participants.
Communicate Income Security Marketing/Outreach is communications to Veterans, Service Members, Veterans Service Organizations, and other participants about income security benefits activities including existing, new, or proposed income security benefit opportunities. At present, this is mainly outward communication.
Communicate Income Security Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Life & Traumatic Injury Insurance Information Response is the response to non-claim specific information requests received from participants.
Communicate Life & Traumatic Injury Insurance Marketing/Outreach is the communications to Veterans, Service Members, Veterans Service Organizations, and other participants about benefits activities including existing, new, or proposed Benefit opportunities. At present, this is mainly outward communication.
Communicate Life & Traumatic Injury Insurance Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Loan Guaranty Information Response is the response to non-claim specific information requests received from participants.
Communicate Loan Guaranty Marketing/Outreach is communications to Veterans, Service Members, Veterans Service Organizations, and other participants about loan guaranty benefits activities including existing, new, or proposed loan guaranty benefit opportunities. At present, this is mainly outward communication.
Communicate Loan Guaranty Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Pension Information Response is the response to non-claim specific information requests received from participants.
Communicate Pension Marketing/Outreach is communications to Veterans, Service Members, Veterans Service Organizations, and other participants about pension and fiduciary benefits activities including existing, new, or proposed pension and fiduciary benefit opportunities. At present, this is mainly outward communication.
Communicate Pension Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Survivor Compensation Information Response is the response to non-claim specific information requests received from participants.
Communicate Survivor Compensation Marketing/Outreach is the communications to Veterans, Service Members, Veterans Service Organizations, and other participants about benefits activities including existing, new, or proposed Benefit opportunities. At present, this is mainly outward communication.
Communicate Survivor Compensation Status Response is the response to a claim or benefits status request received from claimants and associated participants.
Communicate Training & Employment Information Response is the response to non-claim specific information requests received from participants.
Communicate Training & Employment Marketing/Outreach is the communications to Veterans, Service Members, Veterans Service Organizations, and other participants about benefits activities including existing, new, or proposed Benefit opportunities. At present, this is mainly outward communication.
Communicate Training & Employment Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Vocational Education Information Response is the response to non-claim specific information requests received from participants.
Communicate Vocational Education Marketing/Outreach is the communications to Veterans, Service Members, Veterans Service Organizations, and other participants about benefits activities including existing, new, or proposed Benefit opportunities. At present, this is mainly outward communication.
Communicate Vocational Education Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Communicate Workforce & Economic Development Information Response is the response to non-claim specific information requests received from participants.
Communicate Workforce & Economic Development Marketing/Outreach is the communications to Veterans, Service Members, Veterans Service Organizations, and other participants about benefits activities including existing, new, or proposed Benefit opportunities. At present, this is mainly outward communication.
Communicate Workforce & Economic Development Status Response is the response to claim or benefits status requests received from claimants and associated participants.
Conduct Business & Industry Development Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for business and industry development benefits.
Conduct Business & Industry Development Requester Authentication is the validating the identity of a claimant for business and industry development benefits.
Conduct Disability Compensation Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for claims for disability compensation benefits.
Conduct Disability Compensation Requester Authentication is the validation of the claimant's identity for disability compensation benefits.
Conduct Education Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for education benefits.
Conduct Education Requester Authentication is the validating the identity of a claimant for education benefits.
Conduct Higher Education Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for higher education benefits.
Conduct Income Security Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for claims for income security benefits.
Conduct Income Security Requester Authentication is the validation of the claimant's identity for income security benefits.
Conduct Life & Traumatic Injury Insurance Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for life and traumatic injury benefits.
Conduct Life & Traumatic Injury Insurance Requester Authentication is the validating the identity of a claimant for life and traumatic injury benefits.
Conduct Loan Guaranty Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for claims for loan guaranty benefits.
Conduct Loan Guaranty Requester Authentication is the validation of the claimant's identity for loan guaranty benefits.
Conduct Pension Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for claims for pension and fiduciary benefits.
Conduct Pension Requester Authentication is the validation of the claimant's identity for pension and fiduciary benefits.
Conduct Survivor Compensation Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for claims for survivor compensation benefits.
Conduct Survivor Compensation Requester Authentication is the validation of the claimant's identity for survivor compensation benefits.
Conduct Training & Employment Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for training and employment benefits.
Conduct Training & Employment Requester Authentication is the validating the identity of a claimant for training and employment benefits.
Conduct Vocational Education Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for vocational education benefits.
Conduct Vocational Education Requester Authentication is the validating the identity of a claimant for vocational education benefits.
Conduct Workforce & Economic Development Benefit Request Validation is the resolution of issues resulting from performing completeness checks, validating information, and verifying content for workforce and economic development benefits.
Conduct Workforce & Economic Development Requester Authentication is the validating the identity of a claimant for workforce and economic development benefits.
Create Business & Industry Development Claimant Data is the creation and maintenance of information used to identify, track or support claimants of business and industry development claims.
Create Disability Compensation Claimant Data is the creation and maintenance of information used to identify, track or support claimants of disability compensation benefits.
Create Education Claimant Data is the creation and maintenance of information used to identify, track or support claimants of education benefit claims.
Create Higher Education Claimant Data is the creation and maintenance of information used to identify, track or support claimants of higher education benefit claims.
Create Income Security Claimant Data is the creation and maintenance of information used to identify, track or support claimants of income security benefits.
Create Life & Traumatic Injury Insurance Claimant Data is the creation and maintenance of information used to identify, track or support claimants of life and traumatic injury insurance claims.
Create Loan Guaranty Claimant Data is the creation and maintenance of information used to identify, track or support claimants of loan guaranty benefits.
Create Pension Claimant Data is the creation and maintenance of information used to identify, track or support claimants of pension and fiduciary benefits.
Create Survivor Compensation Claimant Data is the creation and maintenance of information used to identify, track, or support claimants of survivor compensation benefits.
Create Training & Employment Claimant Data is the creation and maintenance of information used to identify, track or support claimants of training and employment benefits.
Vocational Rehabilitation and Employment Claimant Data is the creation and maintenance of information used to identify, track or support claimants of vocational rehabilitation and employment benefits.
Create Workforce & Economic Development Claimant Data is the creation and maintenance of information used to identify, track or support claimants of workforce and economic development benefits.
Deliver Business & Industry Development Determination Notification is informing Claimant of decisions (determinations).
Deliver Business & Industry Development Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for business and industry development benefits.
Deliver Business & Industry Development Non-Monetary Benefit is the delivery and maintenance of advantages, training or other non-financial support given to the claimant for business and industry development benefits.
Deliver Business & Industry Development Required Data Notification is the request of additional information or required data to complete a claim.
Deliver Disability Compensation Determination Notification is informing a claimant of decisions (performing determinations).
Deliver Disability Compensation Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for disability compensation benefits.
Deliver Disability Compensation Non-Monetary Benefit is the delivery and maintenance of advantages, training, or other non-financial support given to the claimant for disability compensation benefits.
Deliver Education Determination Notification is informing Claimant of decisions (determinations).
Deliver Education Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for education benefits.
Deliver Education Required Data Notification is the request of additional information or required data to complete a claim.
Deliver Higher Education Determination Notification is informing Claimant of decisions (determinations).
Deliver Higher Education Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for higher education benefits.
Deliver Higher Education Non-Monetary Benefit is the delivery and maintenance of advantages, training or other non-financial support given to the claimant for higher education benefits.
Deliver Higher Education Required Data Notification is the request of additional information or required data to complete a claim.
Deliver Income Security Determination Notification is informing a claimant of decisions (performing determinations).
Deliver Income Security Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for income security benefits.
Deliver Income Security Non-Monetary Benefit is the delivery and maintenance of advantages, training, or other non-financial support given to the claimant for income security benefits.
Deliver Life & Traumatic Injury Insurance Determination Notification is informing Claimant of decisions (determinations).
Deliver Life & Traumatic Injury Insurance Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for life and traumatic injury benefits.
Deliver Life & Traumatic Injury Insurance Non-Monetary Benefit is the delivery and maintenance of advantages, training or other non-financial support given to the claimant for life and traumatic injury benefits.
Deliver Life & Traumatic Injury Insurance Required Data Notification is the request of additional information or required data to complete a claim.
Deliver Loan Guaranty Data Change Confirmation is data or claim change information confirmation for loan guaranty benefits.
Deliver Loan Guaranty Determination Notification is informing a claimant of decisions (performing determinations).
Deliver Loan Guaranty Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for loan guaranty benefits.
Deliver Loan Guaranty Non-Monetary Benefit is the delivery and maintenance of advantages, training, or other non-financial support given to the claimant for loan guaranty benefits.
Deliver Pension Data Change Confirmation is data or claim change information confirmation for pension and fiduciary benefits.
Deliver Pension Determination Notification is informing a claimant of decisions (performing determinations).
Deliver Pension Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for pension and fiduciary benefits.
Deliver Required Disability Compensation Data Notification is a request of additional information or required data to complete a claim.
Deliver Required Income Security Data Notification is a request of additional information or required data to complete a claim.
Deliver Survivor Compensation Determination Notification is informing a claimant of decisions (performing determinations).
Deliver Survivor Compensation Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for survivor compensation benefits.
Deliver Survivor Compensation Non-Monetary Benefit is the designation, by Signatures(s) or other specific authorization, that the claimant qualifies for a particular payment, advantage or support action for survivor compensation benefits.
Deliver Survivor Compensation Required Data Notification is a request of additional information or required data to complete a claim.
Deliver Training & Employment Determination Notification is informing Claimant of decisions (determinations).
Deliver Training & Employment Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for training and employment benefits.
Deliver Training & Employment Non-Monetary Benefit is the delivery and maintenance of advantages, training or other non-financial support given to the claimant for training and employment benefits.
Deliver Training & Employment Required Data Notification is the request of additional information or required data to complete a claim.
Deliver Vocational Education Determination Notification is informing Claimant of decisions (determinations).
Deliver Vocational Education Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for vocational education benefits.
Deliver Vocational Education Non-Monetary Benefit is the delivery and maintenance of advantages, training or other non-financial support given to the claimant for vocational education benefits.
Deliver Vocational Education Required Data Notification is the request of additional information or required data to complete a claim.
Deliver Workforce & Economic Development Determination Notification is informing Claimant of decisions (determinations).
Deliver Workforce & Economic Development Monetary Benefit is the delivery and maintenance of financial payments to the claimant or other verified beneficiary for benefits relating to business opportunities.
Deliver Workforce & Economic Development Non-Monetary Benefit is the delivery and maintenance of advantages, training or other non-financial support given to the claimant for benefits relating to business opportunities.
Deliver Workforce & Economic Development Required Data Notification is the request of additional information or required data to complete a claim.
Delivery Pension Non-Monetary Benefit is the delivery and maintenance of advantages, training, or other non-financial support given to the claimant for pension and fiduciary benefits.
Determine Business & Industry Development Eligibility is the determination that an applicant is a valid claimant for business and industry development benefits.
Determine Business & Industry Development Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for business and industry development benefits.
Determine Disability Compensation Eligibility is the determination that an applicant is a valid claimant for disability compensation benefits.
Determine Disability Compensation Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for disability compensation benefits.
Determine Education Eligibility is the determination that an applicant is a valid claimant for education benefits.
Determine Education Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for education benefits.
Determine Higher Education Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for higher education benefits.
Determine Income Security Eligibility is the determination that an applicant is a valid claimant for income security benefits.
Determine Income Security Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for income security benefits.
Determine Life & Traumatic Injury Insurance Eligibility is the determination that an applicant is a valid claimant for life and traumatic injury benefits.
Determine Life & Traumatic Injury Insurance Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for life and traumatic injury benefits.
Determine Loan Guaranty Eligibility is the determination that an applicant is a valid claimant for loan guaranty benefits.
Determine Loan Guaranty Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for loan guaranty benefits.
This function includes all activities necessary to communicate eligibility to the contact and process the benefit which includes updating VA systems with the Veteran DoD, DOB, gender, name and System ID. If the eligibility is questioned, a letter is sent to the family and outlines their rights to due process.
Determine Pension Eligibility is the determination that an applicant is a valid claimant for pension and fiduciary benefits.
Determine Pension Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for pension and fiduciary benefits.
Determine Survivor Compensation Eligibility is the determination that an applicant is a valid claimant for survivor compensation benefits.
Determine Survivor Compensation Entitlement is the determination of the specific benefits (including payment, advantage or support action) which the claimant should receive for survivor compensation benefits.
Determine Training & Employment Eligibility is the determination that an applicant is a valid claimant for training and employment benefits.
Determine Training & Employment Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for training and employment benefits.
Determine Vocational Education Eligibility is the determination that an applicant is a valid claimant for vocational education benefits.
Determine Vocational Education Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for vocational education benefits.
Determine Workforce & Economic Development Eligibility is the determination that an applicant is a valid claimant relating to business opportunities.
Determine Workforce & Economic Development Entitlement is the determination of the specific benefits (including payment, advantage or support action) that the claimant should receive for benefits relating to business opportunities.
This business function includes all activities necessary to provide upkeep in order to maintain the appearance of VA's national cemeteries in a manner befitting a national shrine. (http://www.cem.va.gov/about/) Additionally this function ensures interment at VA national cemeteries are accurately accounted for at all times. (NCA_Business_Function_Definitions_20120725.xlsx)
This business function includes all activities associated with new cemetery planning and design or expansion of current cemetery assets. (http://www.cem.va.gov/cem/docs/factsheets/newcemdev.pdf)
Develop Business & Industry Development Training is professional and technical knowledge development activities for business and industry development benefits.
Develop Disability Compensation Training is the professional and technical knowledge development activities for disability compensation benefits.
Develop Education Training is the professional and technical knowledge development activities for education benefits.
NCA identifies a geographic area with a large Veteran population that is unserved by a national or state Veterans cemetery. NCA canvases the local area for sites of the size needed to meet demographic forecasts. These sites are evaluated for their suitability for cemetery development (http://www.cem.va.gov/cem/docs/factsheets/newcemdev.pdf). In some instances, land is donated to VA. Federal and state lands have also been transferred to VA at no cost to establish some national cemeteries. Otherwise, land is purchased at the fair market value established by a real property appraisal. Before the final sales contract is signed, the Department of Justice, acting on behalf of VA, reviews all documents to ensure that the contract and title meet all the requirements for a legal transfer of ownership (http://www.cem.va.gov/cem/docs/factsheets/newcemdev.pdf). The review and evaluation function ensures that required forms are provided, projects comply with Environmental Policy and Historic Preservation acts, master plans for establishments of new cemeteries are provided, appropriate design documents are submitted, and that all proposals meet evaluation criteria (http://www.cem.va.gov/cem/grants/information_kit.asp). To comply with the National Environmental Policy Act (NEPA), the top sites are assessed to determine the impact of cemetery development and operations on the environment. An Environmental Assessment document is prepared, identifying the VA preferred site (http://www.cem.va.gov/cem/docs/factsheets/newcemdev.pdf).
Develop Higher Education Training is professional and technical knowledge development activities for higher education benefits.
Develop Income Security Training is the professional and technical knowledge development activities for income security benefits.
Develop Life & Traumatic Injury Insurance Training is professional and technical knowledge development activities for life and traumatic injury benefits.
Develop Loan Guaranty Training is the professional and technical knowledge development activities for loan guaranty benefits.
Long term capacity planning includes building new, expanding existing, or improving national cemeteries to inter the casketed or cremated remains of Veterans. (NCA_Business_Function_Definitions_20120725.xlsx)
Develop Pension Training is the professional and technical knowledge development activities for pension and fiduciary benefits.
Develop Survivor Compensation Training is the professional and technical knowledge development activities for survivor compensation benefits.
Develop Vocational Education Training is professional and technical knowledge development activities for vocational education benefits.
Develop Workforce & Economic Development Training is professional and technical knowledge development activities for workforce and economic benefits.
This function includes all activities and processes to identify, manage and deliver incremental improvements to processes (monitoring performance, evaluating requirements, designing improvements, etc.).
Establish Business & Industry Development Targeted Outreach is the design of communications to reach specific potential claimants for business and industry development benefits.
Establish Disability Compensation Targeted Outreach is the design of communications to reach specific potential claimants for disability compensation benefits.
Establish Education Targeted Outreach is the design of communications to reach specific potential claimants for education benefits.
Establish Higher Education Targeted Outreach is the design of communications to reach specific potential claimants for higher education benefits.
Establish Income Security Targeted Outreach is the design of communications to reach specific potential claimants for income security benefits.
Establish Life & Traumatic Injury Insurance Targeted Outreach is the design of communications to reach specific potential claimants for life and traumatic injury benefits.
Establish Loan Guaranty Targeted Outreach is the design of communications to reach specific potential claimants for loan guaranty benefits.
Establish Pension Targeted Outreach is the design of communications to reach specific potential claimants for pension and fiduciary benefits.
Establish Promote Training & Employment Targeted Outreach is the design of communications to reach specific potential claimants for training and employment benefits.
Establish Survivor Compensation Targeted Outreach is the design of communications to reach specific potential claimants for survivor compensation benefits.
Vocational Rehabilitation and Employment Targeted Outreach is the design of communications to reach specific potential claimants for vocational rehabilitation and employment benefits.
Establish Workforce & Economic Development Targeted Outreach is the design of communications to reach specific potential claimants for business opportunities.
Evaluate Business & Industry Development Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Business & Industry Development Performance Metric/Measure is the management of metrics for the time and quality of business and industry development benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Disability Compensation Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Disability Compensation Performance Metric/Measure is the management of metrics for the time and quality of Disability Compensation benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Education Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Education Performance Metric/Measure is the management of metrics for the time and quality of education benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Higher Education Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Higher Education Performance Metric/Measure is the management of metrics for the time and quality of higher education benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Income Security Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Income Security Performance Metric/Measure is the management of metrics for the time and quality of income security benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Life & Traumatic Injury Insurance Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Life & Traumatic Injury Insurance Performance Metric/Measure is the management of metrics for the time and quality of life and traumatic injury benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Loan Guaranty Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Loan Guaranty Performance Metric/Measure is the management of metrics for the time and quality of loan guaranty benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Pension Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Pension Performance Metric/Measure is the management of metrics for the time and quality of pension and fiduciary benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Survivor Compensation Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Survivor Compensation Performance Metric/Measure is the management of metrics for the time and quality of survivor compensation benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Training & Employment Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Training & Employment Performance Metric/Measure is the management of metrics for the time and quality of training and employment benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Vocational Education Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Vocational Education Performance Metric/Measure is the management of metrics for the time and quality of vocational education benefit claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Evaluate Workforce & Economic Development Benefit is the assessment of claims and supporting evidence using regulatory/legal requirements to determine whether a claim is valid. In the event that a claim is deemed valid, an award action is determined.
Evaluate Workforce & Economic Development Performance Metric/Measure is the management of metrics for the time and quality of workforce and economic benefits claim processing across different lines of business and includes reports for analyzing cycle time and quality issues.
Facilitate Business & Industry Development Claimant Interaction is the receipt and response to information requests for business and industry development benefits.
Facilitate Business & Industry Development Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Disability Compensation Claimant Interaction is the receipt of and response to information requests for disability compensation benefits.
Facilitate Disability Compensation Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Education Claimant Interaction is the receipt and response to information requests for education benefits.
Facilitate Education Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Higher Education Claimant Interaction is the receipt and response to information requests for higher education benefits.
Facilitate Higher Education Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Income Security Claimant Interaction is the receipt of and response to information requests for income security benefits.
Facilitate Income Security Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Life & Traumatic Injury Insurance Claimant Interaction is the receipt and response to information requests for life and traumatic injury benefits.
Facilitate Life & Traumatic Injury Insurance Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Loan Guaranty Claimant Interaction is the receipt of and response to information requests for loan guaranty benefits.
Facilitate Loan Guaranty Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Pension Claimant Interaction is the receipt of and response to information requests for pension benefits.
Facilitate Pension Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Survivor Compensation Claimant Interaction is the receipt of and response to information requests for survivor compensation benefits.
Facilitate Survivor Compensation Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Survivor Compensation Relationship Management includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Facilitate Training & Employment Claimant Interaction is the receipt and response to information requests for training and employment benefits.
Facilitate Training & Employment Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Vocational Education Claimant Interaction is the receipt and response to information requests for vocational education benefits.
Facilitate Vocational Education Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
Facilitate Workforce & Economic Development Claimant Interaction is the receipt and response to information requests for benefits relating to business opportunities.
Facilitate Workforce & Economic Development Internal Management refers to internal work functions that support VBA benefits processing but are not primarily or directly included in benefits processing and delivery.
This function includes all activities and processes around managing the knowledge artifacts supporting and describing the NCA mission and operations. Also included are configuration control, knowledge management, etc.
This function includes the manufacture of headstones and markers as well as of the physical construction of the markers. Flat markers in granite, marble, and bronze and upright headstones in granite and marble are available. Bronze niche markers are also available to mark columbarian used for inurnment of cremated remains. The style chosen must be permitted by the officials in charge of the private cemetery where it will be placed (http://www.cem.va.gov/hmm/index.asp).
This function includes furnishing lasting tributes that commemorate a Veteran's services such as headstones and markers for the graves of eligible persons in national, state or tribal government Veteran cemeteries and private cemeteries, and furnishing flags and Presidential Memorial Certificates to families of deceased Veterans (NCA_Business_Function_Definitions_20120725.xlsx).
Manage Business & Industry Development Benefit Delivery is the planning, scheduling, maintaining and controlling delivery of business and industry development benefits both initially upon award and maintaining benefits delivery over time.
Manage Business & Industry Development Benefit Resource involves the planning and provision of the needed resources. The managing and processing of business and industry development benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Business & Industry Development Claimant Information is the administration of and response to the following for business and industry development benefits: Requests for general information from Claimant, Initial collection of claimant data, Updates to claimant data, and Authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Business & Industry Development Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for business and industry development benefits.
Manage Business & Industry Development Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Business & Industry Development Regulation is primarily focused on congressional law interpretation and legal implications for providing business and industry development benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Business & Industry Development Relationship includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Manage Business & Industry Development Vendor and Partner is the management of activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
Manage Compensation Benefit Delivery is the planning, scheduling, maintenance and delivery control of compensation benefits both initially upon award and maintaining benefits delivery over time.
Manage Disability Compensation Benefit delivers benefits and services directly to Veterans who satisfy eligibility requirements as a result of a service-connected disability, workload, utilization, and fraud/abuse efforts.
Manage Disability Compensation Benefit Delivery is the planning, scheduling, maintenance, and delivery control of disability compensation benefits both initially upon award and maintaining benefits delivery over time.
Manage Disability Compensation Benefit Resource for disability compensation benefits involves the planning for and provision of the needed resources. The managing and processing of disability compensation benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Disability Compensation Claimant Information is administration of and response to the following for disability compensation benefits: requests for general information from claimant, initial collection of claimant data, updates to claimant data, and authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Disability Compensation Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for disability compensation benefits.
Manage Disability Compensation Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Disability Compensation Regulation is primarily focused on congressional law interpretation and legal implications for providing disability compensation benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Disability Compensation Relationship pays benefits to wartime Veterans who have limited or no income, and who are ages 65 or older, or, if under 65, who are permanently and totally disabled. It also includes Death Pension.
Manage Disability Compensation Vendor and Partner is all management activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
Manage Education Benefit Delivery is the planning, scheduling, maintaining and controlling delivery of education benefits both initially upon award and maintaining benefits delivery over time.
Manage Education Benefit Resource is the method of managing and processing benefits requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis. Resource management for benefits involves the planning for and providing of the resources needed to perform education benefits management.
Manage Education Claimant Information is the administration of and response to the following for education benefits: Requests for general information from claimant, Initial collection of claimant data, Updates to claimant data, and authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Education Notification is the submission and notification sent to claimants and interested parties who need to be notified as a result of the claimant notification.
Manage Education Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Education Regulation is primarily focused on congressional law interpretation and legal implications for providing education benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Education Relationship includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Manage Education Vendor and Partner is all management activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
This function contains activities for the lifecycle management of NCA building and facilities (as opposed to cemetery grounds) whether owned or leased. These include headquarters facilities as well as heated building as national cemeteries.
This function includes all the processes responsible for the management of cemetery grounds and equipment. Equipment includes all the assets necessary to support the maintenance of the grounds and the provisioning of services.
Manage Higher Education Benefit Delivery is the planning, scheduling, maintaining and controlling delivery of higher education benefits both initially upon award and maintaining benefits delivery over time.
Manage Higher Education Benefit Resource involves the planning and provision of the needed resources. The managing and processing of compensation benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Higher Education Claimant Information is the administration of and response to the following for higher education benefits: Requests for general information from Claimant, Initial collection of claimant data, updates to claimant data, and authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Higher Education Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for higher education benefits.
Manage Higher Education Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Higher Education Regulation is primarily focused on congressional law interpretation and legal implications for providing higher education benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Higher Education Relationship includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Manage Higher Education Vendor and Partner is the management of activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
Manage Income Security Benefit Delivery is the planning, scheduling, maintenance, and delivery control income security benefits both initially upon award and maintaining benefits delivery over time.
Manage Income Security Benefit Resource for Income Security benefits involves the planning for and provision of the needed resources. The managing and processing of income security benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Income Security Claimant Information is administration of and response to the following for income security benefits: requests for general information from claimant, initial collection of claimant data, updates to claimant data, and authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Income Security Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for income security benefits.
Manage Income Security Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Income Security Regulation is primarily focused on congressional law interpretation and legal implications for providing income security benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Income Security Relationship includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Manage Income Security Vendor and Partner is all management activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of an income security benefit request.
Manage Life & Traumatic Injury Insurance Benefit Delivery is the planning, scheduling, maintaining and controlling delivery of life and traumatic injury benefits both initially upon award and maintaining benefits delivery over time.
Manage Life & Traumatic Injury Insurance Benefit Resource involves the planning and provision of the needed resources. The managing and processing of life and traumatic injury benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Life & Traumatic Injury Insurance Claimant Information is the administration of and response to the following for life and traumatic injury benefits: Requests for general information from Claimant, Initial collection of claimant data, Updates to claimant data, and Authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Life & Traumatic Injury Insurance Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for life and traumatic injury benefits.
Manage Life & Traumatic Injury Insurance Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Life & Traumatic Injury Insurance Regulation is primarily focused on congressional law interpretation and legal implications for providing life and traumatic injury benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Life & Traumatic Injury Insurance Relationship includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Manage Life & Traumatic Injury Insurance Vendor and Partner is the management of activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
Manage Loan Guaranty Benefit Delivery is the planning, scheduling, maintenance, and delivery control loan guaranty benefits both initially upon award and maintaining benefits delivery over time.
Manage Loan Guaranty Benefit Resource for loan guaranty benefits involves the planning for and provision of the needed resources. The managing and processing of loan guaranty benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Loan Guaranty Claimant Information is administration of and response to the following for loan guaranty benefits: requests for general information from claimant, initial collection of claimant data, updates to claimant data, and authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Loan Guaranty Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for loan guaranty benefits.
Manage Loan Guaranty Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Loan Guaranty Regulation is primarily focused on congressional law interpretation and legal implications for providing loan guaranty benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Loan Guaranty Relationship Management includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Manage Loan Guaranty Vendor and Partner is all management activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
This function includes all activities and processes necessary to lead, support, and participate in major transformation programs (business, systems, hybrid, etc.).
Manage Pension Benefit Delivery is the planning, scheduling, maintenance, and delivery control pension benefits both initially upon award and maintaining benefits delivery over time.
Manage Pension Benefit Resource for pension and fiduciary benefits involves the planning for and provision of the needed resources. The managing and processing of pension benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Pension Claimant Information is administration of and response to the following for pension and fiduciary benefits: requests for general information from claimant, initial collection of claimant data, updates to claimant data, and authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Pension Notification Management is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for pension and fiduciary benefits.
Manage Pension Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Pension Regulation is primarily focused on congressional law interpretation and legal implications for providing pension and fiduciary benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Pension Relationship pays benefits to wartime Veterans who have limited or no income, and who are ages 65 or older, or, if under 65, who are permanently and totally disabled. It also includes Death Pension.
Manage Pension Vendor and Partner is all management activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
Manage Training & Employment Vendor and Partner is the management of activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
This function involves all activities necessary to compile the appropriate headstone, marker, and inscription forms and information (www.cem.va.gov/cem/docs/factsheets/hmm.pdf). This function also includes all activities necessary to ship and deliver a manufactured headstone to the appropriate cemetery location (NCA As-Is Business Architecture 8-17-10.ppt).
This function is part of the chain of custody for the remains and allows for cremated remains to temporarily be stored at a cemetery awaiting interment.
This function includes the management of supply of furnished headstones and markers for the graves of eligible persons in national, state, or tribal government Veterans cemeteries and private cemeteries (NCA_Business_Function_Definitions_20120725.xlsx). Additionally this function involves managing medallions which may be furnished to commemorate the Veteran's service to the nation that may be affixed to the privately purchased headstones or markers for Veterans interred in private cemeteries. Presidential Memorial Certificates (PMC) are administered by the VA through the PMC program by preparing the certificates which bear the current President's signature expressing the country's grateful recognition of the Veteran's service in the United States Armed Forces to eligible recipients (http://cem.va.gov/pmc.asp). Burial flags are also managed providing a United States flag, at no cost, to drape the casket or accompany the urn of a deceased Veteran who served honorably in the U.S. Armed Forces (NCA_Business_Function_Definitions_20120725.xlsx).
Manage Survivor Compensation Benefit Resource for compensation benefits involves the planning and provision of the needed resources. The managing and processing of survivor compensation benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Survivor Compensation Claimant Information Management is the administration of and response to the following for survivor compensation benefits: Requests for general information from claimant, Initial collection of claimant data, updates to claimant data, and authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Survivor Compensation Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for survivor compensation benefits.
Manage Survivor Compensation Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Survivor Compensation Regulation is primarily focused on congressional law interpretation and legal implications for providing survivor compensation benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Survivor Compensation Vendor and Partner is all management activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
This function includes all activities and processes for monitoring, supporting, and responding to issues with the systems and IT infrastructure.
Manage Training & Employment Benefit Delivery is the planning, scheduling, maintaining and controlling delivery of training and employment benefits both initially upon award and maintaining benefits delivery over time.
Manage Training & Employment Benefit Resource involves the planning and provision of the needed resources. The managing and processing of training and employment benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Training & Employment Claimant Information is the administration of and response to the following for training and employment benefits: Requests for general information from Claimant, Initial collection of claimant data, Updates to claimant data, and Authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Training & Employment Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for training and employment benefits.
Manage Training & Employment Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Training & Employment Regulation is primarily focused on congressional law interpretation and legal implications for providing training and employment benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Training & Employment Relationship includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
This function includes all actions associated with the physical burial or cremation of a Veteran (http://www.cem.va.gov/CEM/pdf/IS1_Jan_2011.pdf). Gravesite information is recorded as burials are completed. The gravesite information allows the public to search for a Veteran through the National Gravesite Locator (http://gravelocator.cem.va.gov/). This function also includes the physical storage of Veterans' gravesite location information to include backup and disaster recovery of the information (NCA As-Is Business Architecture 8/17/10.ppt).
Manage Veterans Benefit Administration (VBA) provides benefits and services to the veteran population through 58 VA regional offices. Some of the benefits and services provided by VBA to veterans and their dependents include compensation and pension, education, loan guaranty, and insurance.
Manage Vocational Education Benefit Delivery is the planning, scheduling, maintaining and controlling delivery of vocational education benefits both initially upon award and maintaining benefits delivery over time.
Manage Vocational Education Benefit Resource involves the planning and provision of the needed resources. The managing and processing of vocational education benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Vocational Education Claimant Information is the administration of and response to the following for vocational education benefits: Requests for general information from Claimant, Initial collection of claimant data, Updates to claimant data, and Authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Vocational Education Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for vocational education benefits.
Manage Vocational Education Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Vocational Education Regulation is primarily focused on congressional law interpretation and legal implications for providing vocational education benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Vocational Education Relationship includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Manage Vocational Education Vendor and Partner is the management of activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
Manage Workforce & Economic Development Benefit Delivery is the planning, scheduling, maintaining and controlling delivery of economic benefits both initially upon award and maintaining benefits delivery over time.
Manage Workforce & Economic Development Benefit Resource involves the planning and provision of the needed resources. The managing and processing of economic benefit claims requires various supporting resources (systems, applications, imaging devices, web connectivity, etc.) and human analysis.
Manage Workforce & Economic Development Claimant Information is the administration of and response to the following for economic benefits: Requests for general information from Claimant, Initial collection of claimant data, Updates to claimant data, and Authorization to use claimant data (some types of data require claimant authorization/permission prior to viewing and use by VBA processing).
Manage Workforce & Economic Development Notification is the submission of notifications to claimants and interested parties who need to be notified as a result of the claimant notification for economic benefits.
Manage Workforce & Economic Development Organizational Change supports change and transformation, and ensures that smooth transitions occur for implementing changes (including training), and new programs.
Manage Workforce & Economic Development Regulation is primarily focused on congressional law interpretation and legal implications for providing economic benefits. This function also provides specific expertise and analysis when adjudication decision questions arise.
Manage Workforce & Economic Development Relationship includes managing VBA's interactions and communications with its customers, prospects, and customer advocates in an effort to achieve the agency's mission. It involves information or data exchange as part of VBA business processes.
Manage Workforce & Economic Development Vendor and Partner is the management of activities associated with VBA vendor and partner organizations that directly or indirectly provide benefits and/or services to or on behalf of claimants. This includes communications with these organizations not directly associated with the processing of a benefit request.
Obtain Business & Industry Development Data Change Confirmation is the data or claim change information confirmation for business and industry development benefits.
Obtain Disability Compensation Data Change Confirmation is data or claim change information confirmation for disability compensation benefits.
Obtain Education Data Change Confirmation is the data or claim change information confirmation for education benefits.
Obtain Higher Education Data Change Confirmation is the data or claim change information confirmation for higher education benefits.
Obtain Income Security Data Change Confirmation is data or claim change information confirmation for income security benefits.
Obtain Life & Traumatic Injury Insurance Data Change Confirmation is the data or claim change information confirmation for life and traumatic injury benefits.
Obtain Loan Guaranty Required Data Notification is a request of additional information or required data to complete a claim.
Obtain Required Pension Data Notification is a request of additional information or required data to complete a claim.
Obtain Survivor Compensation Data Change Confirmation is data or claim change information confirmation for survivor compensation benefits.
Obtain Training & Employment Data Change Confirmation is the data or claim change information confirmation for training and employment benefits.
Obtain Vocational Education Data Change Confirmation is the data or claim change information confirmation for vocational education benefits.
Obtain Workforce & Economic Development Data Change Confirmation is the data or claim change information confirmation for economic benefits.
This function contains activities to provide partial reimbursement of an eligible Veteran's burial and funeral costs (NCA_Business_Function_Definitions_20120725.xlsx).
This function includes activities to ensure all inscriptions are verified to make sure information submitted is accurate and contain mandatory items such as legal name, branch of service, year of birth and death, and the words In Memory Of (http:/www.va.gov/vaforms/va/pdf/VA40-1330.pdf).
This function includes the business operations associated with managing and executing the budgets for O&M as well as DME and new investments. For investment guidance and governance, these processes take input from the strategic planning process.
This function includes the strategic activities and processes that enable NCA to participate in the development of new legislation and policies and subsequently define actions and responses the NCA needs to take to implement and comply.
This function includes all activities and processes that enable NCA to develop its strategic plans and overall governance and guidance guidelines. This includes research, analysis, and engagement with key stakeholders to ensure that strategic plans meet the needs to the organization.
This function involves all activities related to burial of eligible Veterans and family members in national cemeteries and aid to support the burial of Veterans and family members in state or tribal government Veterans cemeteries (NCA_Business_Function_Definitions_20120725.xlsx).
This function includes all activities necessary to provide for the family's beliefs at time of burial, which typically includes providing a committal service shelter for the ceremony (http://www.cem.va.gov/cem/burial_benefits/committal_service.asp).
Process Business & Industry Development Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Business & Industry Development Benefit Request is the processing of applications for benefits, request for reconsideration, or an appeal.
Process Disability Compensation Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Disability Compensation Benefit Request is processing applications for disability compensation benefits, request for reconsideration, or an appeal.
Process Education Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Education Benefit Request is the processing of applications for benefits, request for reconsideration, or an appeal.
Process Higher Education Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Higher Education Benefit Request is the processing of applications for benefits, request for reconsideration, or an appeal.
Process Income Security Benefit focuses on the access to appropriate benefits. This includes streamlining efforts to receive benefits; ensuring benefits are appropriate in terms of type, intensity, location and availability; providing seamless access to knowledge about the benefits available, performing eligibility determination, and managing beneficiary information.
Process Income Security Benefit Request is processing applications for income security benefits, request for reconsideration, or an appeal.
Process Life & Traumatic Injury Insurance Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Life & Traumatic Injury Insurance Benefit Request is the processing of applications for benefits, request for reconsideration, or an appeal.
Process Loan Guaranty Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Loan Guaranty Benefit Request is processing applications for loan guaranty benefits, request for reconsideration, or an appeal.
Process Pension Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Pension Benefit Request Processing is processing applications for pension and fiduciary benefits, request for reconsideration, or an appeal.
Process Survivor Compensation Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Survivor Compensation Benefit Request is the processing of applications for survivor compensation benefits, request for reconsideration, or an appeal.
Process Training & Employment Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Training & Employment Benefit Request is the processing of applications for benefits, request for reconsideration, or an appeal.
Process Vocational Education Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Vocational Education Benefit Request is the processing of applications for benefits, request for reconsideration, or an appeal.
Process Workforce & Economic Development Benefit includes activities associated with the request for a benefit(s), which includes applying appropriate regulatory/legal requirements in evaluation activities, and assessing values to the claim. This function also includes the delivery of the awarded benefits.
Process Workforce & Economic Development Benefit Request is the processing of applications for benefits, request for reconsideration, or an appeal.
Promulgate VA Business & Industry Development Benefit Information is provision of publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for business and industry development benefits.
Promulgate VA Disability Compensation Benefit Information provides publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for disability compensation benefits.
Promulgate VA Education Benefit Information is provision of publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for education benefits.
Promulgate VA Higher Education Benefit Information is provision of publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for higher education benefits.
Promulgate VA Income Security Benefit Information provides publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for income security benefits.
Promulgate VA Life & Traumatic Injury Insurance Benefit Information is provision of publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs forlife and traumatic injury benefits.
Promulgate VA Loan Guaranty Benefit Information provides publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for loan guaranty benefits.
Promulgate VA Pension Benefit Information provides publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for pension and fiduciary benefits.
Promulgate VA Survivor Compensation Benefit Information provides publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for survivor compensation benefits.
Promulgate VA Training & Employment Benefit Information is provision of publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for training and employment benefits.
Promulgate VA Vocational Education Benefit Information is provision of publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for vocational education benefits.
Promulgate VA Workforce & Economic Development Benefit Information is provision of publically available, general, non-individualized information that clarify and promote the use, qualification policies, and access to payments, advantages or support available through the Department of Veterans Affairs for economic opportunities.
This function allows for the Veteran/family to register the DD214 with the VA and receive a cursory eligibility evaluation although final determination is made at the time of need. Additionally this function establishes a case to initiate the benefit review process which may include families brining cremated remains directly to the cemetery; recording First Notice of Veteran Deaths based on Burial Flag, headstone or marker, burial applications, Prudential, VHA CBO, ANC; and providing insurance information from the VA Insurance Claims Office into VA IT systems (NCA_Business_Function_Definitions_20120725.xlsx). This function contains all activities following the death of a Veteran or Veteran's spouse to assign a case number and collect information necessary to verify an individual's burial eligibility (www.arlingtoncemetery.mil/funderalinformation/SchedulingServices.aspx).
This function involves the schedule of a burial in any VA National Cemetery for any Veteran, or eligible dependent, released from service under conditions other than dishonorable as determined by appropriate eligibility documentation. Also included is the custody of remains within the cemetery from drop off, normally at the committal shelter to final interment (NCA_Business Function_Definitions_20120725.xlsx).
This function is a determination of eligibility that is made in response to a request for burial in a VA National Cemetery and includes a review for a capital felony or schedule 3 sexual offense (NCA_Business_Function_Definitions_20120725.xlsx).
VA engages and welcomes Veterans and other beneficiaries, facilitating their use of the entire array of its services. Each interaction will be positive and productive.
VA anticipates and adapts quickly to current challenges and new requirements by continuously assessing the environment in which it operates and devising solutions to better serve Veterans, other beneficiaries, and Service members.
VA prizes curiosity and initiative, encourages creative contributions from all employees, seeks continuous improvement, and adapts to remain at the forefront in knowledge, proficiency, and capability to deliver the highest standard of care and services to all of the people it serves.
VA links care and services across the Department; other federal, state, and local agencies; partners; and Veterans Services Organizations to provide useful and understandable programs to Veterans and other beneficiaries. VA's relationship with the Department of Defense is unique, and VA will nurture it for the benefit of Veterans and Service members.
VA provides the highest standard of care and services to Veterans and beneficiaries while managing the cost of its programs and being efficient stewards of all resources entrusted to it by the American people. VA is a model of unrivalled excellence due to employees who are empowered, trusted by their leaders, and respected for their competence and dedication.
VA earns the trust of those it serves, every day, through the actions of its employees. They provide care, benefits, and services with compassion, dependability, effectiveness, and transparency.
Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.
Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
In this form, the Veteran's health and other data used to make eligibility determinations.
The correct access is applied based on Physical Access approval.Fingerprints of the Applicant are captured in this artifact.Photograph is taken of the Applicant in this artifact.This is an official request, and the required applicant information is retrieved.An image of the health enrollment application is scanned.
This is a construction change order.
This artifact is the education benefit payment.
This is information regarding disability extension.
Data relating to the specific procurement award is given to the chosen vendor.This award letter denotes Veteran's disability rating in last 2 years.
The claim is approved and the record is changed to an award record.A small subset of information on all employees is captured in order for those employees to be setup in ETA for time tracking.
This request is a detailed listing of medical bill information, to include insurance information.
This is a file of information necessary to determine eligibility and facilitate burial.This is a file of information which consists of burial time and date information.This is informational updates to the project check book.This is a file of information necessary to determine eligibility and facilitate burial.This file contains all relevant information for Veteran's appeal.This certificate states that the Veteran is eligible for the education benefit.
This is the master record of entitlement, awards, and eligibility related to the CH 33 benefit.
The DD-214 image is a scanned copy of The Certificate of Release or Discharge from Active Duty.
The disallowance form is constructed with a template from PCGL and information from BDN and CH 33 LTS.
This is the master record of entitlement, awards, and eligibility.
The employee can update their ROTH.The employee can update their tax information.
The employee can update their TSP.
This is data pertaining to Veteran's non-VA care.
Final financial numbers.
This is payment for the education benefit.
Benefits eligibility data is stored to make eligibility determinations.This artifact is an indicator noting whether the claim is authorized for processing/payment.
In this artifact, the employee can update their address and contact information.The employee can update their allotment in this artifact.The employee's demographic data is collected to setup the initial folder.The employee can update their direct deposit information.The employee can update their health information.A notification is sent to remove the employee from the time tracking system.
This form retrieves the details of the medical appointment.
This is an electronic record with necessary information to process the Veteran's application for health benefits.
This is a reference to the document images (e.g., DD 214 and 1330).This is the pre-authorization information for processing the payment claim.
This is confirmation of contract award for procurement given to chosen vendor.This is the data relating to the specific procurement award given to a chosen vendor that may not be changed.
This is an electronic form with filled prescription order information.This is the master record of entitlement, awards, and eligibility related to FOCAS program.
This a scanned image of Form 1330, the Application for Standard Government Headstone or Marker.
This order is for a gravestone or marker.
This is a notice that a bill has been sent.
This is the upload of the certificates.This is a report listing the prescriptions filled.
This a letter constructed that states that the payment has not been approved.This s the updated information of an employee's amount of leave time accrued.This is the list of students enrolled in schools receiving education benefits.This is a notification of any loans that are in default.Batch updates of loan activity are provided on a regular basis in this artifact.
The master record grants access to review the claim.This is a scanned image of the medical bill and any associated documents retrieved for processing.
This is a scanned image of the medical bill and any associated documents retrieved for processing.
Monthly premiums are deducted from the Veteran's VA compensation checks and recorded. This may go to DFAS or HINES CDI - SSN, NAME, (Mandatory)
This consists of any pay changes the employee makes.
This artifact updates the schedule of the day indicating which burials were completed and any variances.
This is a collection of onboarding documents from the employee.This is the transmission of the claim payment information.Payment records are related to individual education benefits.This temporary record is made permanent after determining the Veteran is eligible.
This is a report listing the updated prescriptions to be filled.This is an electronic version of the prescription order information.Procurement action is a document based on procurement data used to generate a solicitation.
Proposal response is an official vendor response to solicited procurement.Reject report lists students who have been rejected from receiving payment for the education benefit.
The release date is an electronic notice confirming release of prescription via mail.Remand information is a document requesting additional information to aid in appeal decision.
This is the updated electronic enrollment certification information.The SF 50, Notification of Personnel Action, is generated to be added to the employees electronic folder.
The Human Resources Servicing enters the data from the SF-52.This is additional data related to solicitation not already populated.This is a document creating procurement solicitation.This is basic information about the Veteran and application to create a temporary master record before reviewing eligibility.
Updated Billing Information is a billing record of medical care.This updates to the Veteran's enrollment record based on review of eligibility information.
This is a record identifying the vendor selected for procurement.
Veterans Full Eligibility, Enrollment, Financial, and Demographic Data are updates based on eligibility determination results or other changes to the record.
Access to Care focuses on the access to appropriate care. This includes streamlining efforts to receive care; ensuring care is appropriate in terms of type, care, intensity, location and availability; providing seamless access to health knowledge, enrolling providers; performing eligibility determination, and managing patient movement. It can include aid to family with children, immunization programs, and child support enforcement.
Accounting entails accounting for assets, liabilities, fund balances, revenues and expenses associated with the maintenance of federal funds and expenditure of federal appropriations (Salaries and Expenses, Operation and Maintenance, Procurement, Working Capital, Trust Funds, etc.), in accordance with applicable federal standards (FASAB, Treasury, OMB, GAO, etc.).
Determining the applicability of relevant statute, regulation, standard or policy to a specific individual or organizations actions or requests. Also, adjudicate Non-Judicial Requests includes those activities outside a court of law, such as mediation and arbitration, which may be used in an attempt to settle a dispute between two or more parties (government agency, citizen, or corporation).
Air Transportation involves the activities related to the safe passage of passengers or goods through the air. It also includes command and control activities related to the safe movement of aircraft through all phases of flight for commercial and military operations.
American Indian and Alaskan Native Relations involves all activities related to working with tribal governments, in tribal trust relationships or supporting tribal nations through treaties and/or other legal agreements.
Arms Control includes all activities for managing both legal and illegal weapons in accordance with State, Federal and international law.
Assistive Technology Services is composed of hardware and software that help people who are physically or visually impaired, as well as ensuring electronic and information technology is accessible to people with disabilities, including employees and members of the public (i.e. 508 Compliant). This includes developing standards for all electronic and information technology.
Audio / Video Conferencing entails communication across long distances with audio and / or video contact that may also include graphics and data exchange and includes all equipment, software, hardware, networks, etc. necessary to perform these functions.
Defines the set of capabilities to support the identification and monitoring of activities within an application, system, or network
Battlespace Networks includes activities that extend “commercial like” IT Infrastructure to meet the connectivity and interoperability needs of deployed and mobile warfighting capabilities. This function focuses on information transport; and computing and enterprise services capabilities for the tactical edge users. It includes tactical edge networks and gateways to enable end-to-end connectivity between battlespace networks and IT infrastructure capabilities.
Basic, clinical, and translational research concerned with the application of biological, physiological, sociological principles to clinical medicine to improve human health.
Border and Transportation Security includes appropriately facilitating or deterring entry and exit of people, goods, and conveyances at and between U.S. ports of entry, as well as ensuring the security of transportation and infrastructure networks, facilities, vehicles, and personnel within the United States.
Budget and Performance Integration involves activities that align Federal resources allocated through budget formulation, execution, and management actions with examinations of program objectives, performance, and demonstrated results such as Program Performance Assessments, Government Performance Results Act (GPRA) plans and reports, performance-based agency budget submissions, and Financial Management Cost Accounting and Performance Measurement data.
Budget Execution involves the legal (apportionment) and managerial (allotment and sub-allotment) distribution of budget authority to achieve results consistent with the formulated budget.
Budget Formulation involves all activities undertaken to determine priorities for future spending and to develop an itemized forecast of future funding and expenditures during a targeted period of time. This includes the collection and use of performance information to assess the effectiveness of programs and develop budget priorities.
Business analytics includes all forms of data analysis of extremely large, complex data sets (big data) that are manipulated for business (mission) consumption.
Business and Industry Development supports activities related to the creation of economic and business opportunities and stimulus, and the promotion of financial and economic stability for corporations and citizens involved in different types of business.
Manages the lifecycle of a particular claim or investigation within an agency to include creating, routing, tracing, assigning, and closing of a case. Includes the monitoring of activities within the business cycle and supporting the conclusion of contention or differences within the business cycle.
Defines the set of capabilities to support the certification and accreditation (C&A) of federal information systems, as described in NIST SP800-37.
CHIP (Children's Health Insurance Program) involves all activities related to the disbursement of CHIP funds from the federal government directly to beneficiaries (individuals or organizations) who satisfy federal eligibility requirements.
The Tools or systems that allow multiple parties to interact and share documents or data through a shared work space or environment. Multiple parties contribute or update the shared environment and view, update, edit, & share files. This includes systems such as SharePoint, MAX, Web Conferencing, Cisco TelePresence, etc.)
Collect Revenues and User Fees supports activities associated with the collection of money owed to the U.S. government from both foreign and domestic sources. It also involves the collection of fees assessed on individuals or organizations for the provision of Government services and for the use of Government goods or resources.
The Collections and Receivables service includes deposits, fund transfers, and receipts for sales or service.
Command and Control includes activities that facilitate the exercise of authority and direction by a properly designated commander or decision maker over assigned and attached forces and resources in the accomplishment of the mission. It includes activities to align or synchronize interdependent and disparate entities to achieve unity of effort, understand information about the environment and situation to aid in decision making, establish a framework and select a course of action to employ resources to achieve a desired outcome/effect; and observe and assess events/effects of a decision.
Community and Regional Development involves activities designed to assist communities in preventing and eliminating blight and deterioration, assist economically distressed communities, and encourage and foster economic development through improved public facilities and resources.
Defines the set of capabilities to support the administration of online groups that share common interests
Conservation, Marine and Land Management involves the responsibilities of surveying, maintaining, and operating public lands and monuments, as well as activities devoted to ensuring the preservation of land, water, wildlife, and natural resources, both domestically and internationally. It also includes the sustainable stewardship of natural resources on federally owned/controlled lands for commercial use (mineral mining, grazing, forestry, fishing, etc.).
Content Management includes Content Authoring, Content Review and Approval, Tagging and Aggregation, Content Publishing and Delivery and Syndication Management.
Continuity of Operations involves the activities associated with the identification of critical systems and processes, and the planning and preparation required to ensure that these systems and processes will be available in the event of a catastrophic event and involves the internal actions necessary to develop a plan for resuming operations after a catastrophic event occurs. This can include Contingency Planning, Continuity of Operations and Service Recovery work.
Continuous Monitoring includes all activities related to the real-time monitoring of security controls employed within or inherited by a system. (see Appendix G of NIST Special Publication 800-37)
Correspondence Management is the set of capabilities used to manage externally initiated and internally initiated communication between an organization and its stakeholders.
Counter-Intelligence includes: All planning, collection, processing, analysis, production and dissemination of contrary intelligence
Encompasses counter-proliferation, counter-terrorism, and nuclear threat response, domestically and internationally, including nuclear threat identification, nuclear forensics, and the neutralization of improvised nuclear and radiological devices.
Credential Issuance and Management: the researching, tracking and providing of user access credentials (logical and physicals) and associated security features for the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of related security policies, procedures and controls. This includes background checks and related personnel security management services.
Credit and Insurance includes providing protection to individuals or entities against specified risks (The specified protection generally involves risks that private sector entities are unable or unwilling to assume or subsidize and where the provision of insurance is necessary to achieve social objectives), Loan Guarantees and Direct Loans.
Crime Prevention entails all efforts designed to create safer communities through the control and reduction of crime by addressing the causes of crime and reducing opportunities for crimes to occur.
Criminal and Terrorist Threat Mitigation involves counter activities to prevent, disrupt, weaken, eliminate, and bring to justice threats from organized crime groups, terror networks, gangs, and drug-cartels.
Criminal Incarceration includes activities associated with the housing, custody and general care of criminals serving time in penitentiaries. This includes self-improvement opportunities provided as part of Criminal Incarceration.
Criminal Investigation and Surveillance includes collecting evidence required to determine responsibility for a crime and monitoring and questioning affected parties.
Criminal Management includes various functions associated with administering sentences of imprisonment, such as sentence computations, transportation of criminals, and interaction with the public.
Criminal Rehabilitation includes all government activities devoted to providing convicted criminals with the educational resources and life skills necessary to rejoin society as responsible and contributing members. This includes work and treatment opportunities provided as part of Criminal Rehabilitation.
Defines the set of capabilities to support the use and management of ciphers, including encryption and decryption processes, to ensure confidentiality and integrity of data
Cultural and Historic Exhibition includes all activities undertaken by the U.S. government to promote education through the exhibition of cultural, historical, and other information, archives, art, etc.
Cultural and Historic Preservation involves all activities performed by the federal government to collect and preserve information and artifacts important to the culture and history of the United States and its citizenry and the education of U.S. citizens and the world.
Collect, analyze and handle comments and feedback from an organization's customers, both before and after a product or service is offered.
Customer Services supports activities associated with providing an agency’s customers with information regarding the agency’s service offerings and managing the interactions and relationships with those customers.
Supports the interchange of information between multiple systems and applications; includes verification that transmitted data was received unaltered.
Data Integrity and Privacy Management involves the coordination of data collection, storage, dissemination, and destruction as well as managing the policies, guidelines, and standards regarding data management, so that data quality is maintained and information is shared or available in accordance with the law and best practices
Defines the set of capabilities to provide for the efficient discovery of non-obvious, valuable patterns and relationships within a large collection of data
Defines the set of capabilities to support the restoration and stabilization of data sets to a consistent, desired state
Defines the set of capabilities to support the archiving and storage of large volumes of data
Debt Collection supports activities associated with the collection of money owed to the U.S. government from both foreign and domestic sources.
Defense Nuclear Security encompasses the services associated with providing engineering, technical, operational, and administrative security support and oversight to assure effective security, to include the physical, personnel, materials control and accounting, classified and sensitive information protection, and technical security for defense nuclear weapon programs.
Disaster Preparedness and Planning involves the development of response programs to be used in case of a disaster as well as pre-disaster mitigation efforts to minimize the potential for loss of life and property. This involves the development of emergency management programs and activities as well as staffing and equipping regional response centers, and mitigation focused construction and preparation.
Disaster Repair and Restore involves the immediate actions taken to respond to a disaster and the cleanup and restoration activities that take place after a disaster. These actions include, but are not limited to, providing mobile telecommunications, operational support, power generation, search and rescue, and medical life-saving actions. It also involves the cleanup and rebuilding of homes, buildings, roads, environmental resources, or infrastructure that may be damaged due to a disaster.
Defines the set of capabilities to support the creation, use, archiving and deletion of unstructured data. This includes the set of capabilities to support the design, generation and maintenance of electronic or physical forms and templates
Educational Excellence refers to activities undertaken by the US Government to evaluate educational programs, collect data on America’s schools, and disseminate information and research
Elementary, Secondary, and Vocational Education refers to the provision of education in elementary subjects (reading and writing and arithmetic); education provided by a high school or college preparatory school; and vocational and technical education and training.
Defines the set of capabilities to support the transmission of communications over a network. Includes instant messaging
Emergency Response involves the immediate actions taken to respond to a disaster. These actions include, but are not limited to, providing mobile telecommunications, operational support, energy emergency preparedness, power generation, search and rescue, and medical life-saving actions.
Employee Benefits and Compensation designs, develops, and implements benefits and compensation programs that attract, retain and fairly compensate agency employees. This Service includes: establishing and communicating benefits programs; processing benefits actions; and interacting as necessary with third party benefits providers. It also includes: developing and implementing compensation programs; administering bonus and monetary awards programs; administering pay changes; managing time, attendance, leave and pay; and managing payroll. In addition, designs, develops, and implements pay for performance compensation programs to recognize and reward high performance, with both base pay increases and performance bonus payments.
Employee Development and Training designs, develops, and implements a comprehensive employee development and training approach to ensure that agency employees have the right competencies and skills for current and future work assignments. This includes conducting employee development needs assessments; designing employee development programs; administering and delivering employee development and training programs; and evaluating the overall effectiveness of the agency’s employee development approach.
Employee Performance Management designs, develops, and implements a comprehensive performance management approach to ensure agency employees are demonstrating competencies required of their work assignments. Design, develop and implement a comprehensive performance management strategy that enables managers to make distinctions in performance and links individual performance to agency goal and mission accomplishment. This Service also includes managing employee performance at the individual level and evaluating the overall effectiveness of the agency’s employee development approach.
Employee Relations designs, develops, and implements programs that strive to maintain an effective employer-employee relationship that balance the agency’s needs against its employees’ rights. This Service includes: addressing employee misconduct; addressing employee performance problems; managing administrative grievances; providing employee accommodation; administering employees assistance programs; participating in administrative third party proceedings; and determining candidate and applicant suitability.
Energy Conservation and Preparedness involves protection of energy resources from over consumption to ensure the continued availability of fuel resources and to promote environmental protection.
Energy Production involves the transformation of raw energy resources into useable, deliverable energy. all activities devoted to ensuring the availability of an adequate supply of energy for the United States and its citizens. It involves the management and oversight of energy producing resources including facilities, dams, land, offshore resources and the private sector and includes all types of mass-produced energy (e.g., hydroelectric, nuclear, wind, solar, or fossil fuels).
Energy Technology Development encompasses the activities that apply the results of scientific research to design, develop, and test new technologies, components, and processes. This service focuses on the development of prototypes and pilots for wide-scale technologies and components that can be mass produced by private-sector partners. The fabrication of one-time components used in very specific research techniques is an activity within the General Sciences and Innovation LOB.
Enterprise Architecture is an established process for describing the current state and defining the target state and transition strategy for an organization’s people, processes, and technology.
Enterprise Licenses and Software includes License Management and Software Distribution; it supports the purchase, upgrade and tracking of legal usage contracts for system software and applications and supports the propagation, installation and upgrade of written computer programs, applications and components.
Enterprise Search includes Query capabilities, Precision / Recall Ranking, Classification and Pattern Matching.
Environmental Monitoring and Forecasting involves the observation and prediction of environmental conditions. This includes but is not limited to the monitoring and forecasting of water quality, water levels, ice sheets, air quality, regulated and non-regulated emissions, as well as the observation and prediction of weather patterns and conditions.
Environmental Remediation supports the immediate and long-term activities associated with the correcting and offsetting of environmental deficiencies or imbalances, including restoration activities.
Environmental Site Stewardship supports the immediate and long-term activities associated with the correcting and offsetting of environmental deficiencies or imbalances, including restoration activities at facilities under the stewardship of the Federal Government.
Environmental Waste Management includes activities associated with identifying appropriate pollution standards and controlling levels of harmful substances emitted into the soil, water and atmosphere from manmade sources. Environmental mitigation projects are also included.
Execute Court Orders involves executing civil, criminal, and foreign orders as directed by the court.
Provides a framework to promote the effective collaboration between an organization and its business partners, particularly members of the distribution chain (e.g., channel and alliance partners, resellers, agents, brokers, and dealers) and other third parties that support operations and service delivery to an organization’s customers; includes performance evaluation of partners, if necessary
Facilities, Fleet, and Equipment Management involves the maintenance, administration, certification, and operation of office buildings, fleets, machinery, and other capital assets that are the responsibility of the federal government.
Federal Asset Sales encompasses the activities associated with the acquisition, oversight, tracking, and sale of non-internal assets managed by the federal government with a commercial value and sold to the private sector.
Federal Financial Assistance refers to the transfer of money, property, services, or anything of value, the principal purpose of which is to accomplish a public purpose of support or stimulation authorized by Federal statute. Assistance includes, but is not limited to grants, loans, loan guarantees, scholarships, mortgage loans, insurance, and other types of financial assistance, including cooperative agreements; property, technical assistance, counseling, statistical, and other expert information; and service activities of regulatory agencies.
Federal Funds to States and Local Governments includes Formula Grants, Project/Competitive Grants (Project/Competitive grants can include fellowships, scholarships, research grants, training grants, traineeships, experimental and demonstration grants, evaluation grants, planning grants, technical assistance grants, survey grants, and construction grants), State Loans, and other direct payment to State or Local jurisdictions by the Federal Government.
Financial Sector Oversight involves the regulation of private sector firms and markets (stock exchanges, corporations, etc.) to protect investors from fraud, monopolies, and illegal behavior. This also includes deposit protection.
Food and Drug Quality and Safety assesses quality indicators and safety metrics as a means to protect and promote the health of the general population. This includes monitoring of humans, animals, animal products, and plants, as well as tracking the spread of diseases and pests. Also includes evaluation of food and drug related incidents to assess the potential risks and dangers; education of the consumer and the general population; and facilitation of health promotion and disease and injury prevention.
Food and Nutrition Assistance involves the development and management of programs that provide food and nutrition assistance to those members of the public who are unable to provide for these needs themselves.
Force Allocation includes Application and Management; activities to integrate the use of maneuver and engagement in all environments, to create the effects necessary for achieving mission objectives and activities to integrate new and existing human and technical assets from across the Total Force and its mission partners, during and in preparation for wartime and conflicts, to make the right capabilities available at the right time/place to support national security.
Force Application includes activities to integrate the use of maneuver and engagement in all environments, to create the effects necessary for achieving DoD mission objectives. Maneuver is the ability to move to a position of advantage in all environments in order to generate or enable the generation of effects in all domain and the information environment. Engagement is the ability to use kinetic and non-kinetic means in all environments to generate the desired lethal and/or non-lethal effects from all domains and the information environment.
Refers to activities to prevent and/or mitigate adverse effects of attacks on personnel (combatant or non-combatant) and physical assets of the United States, its allies and friends. This encompasses, but is not limited to: air and missile defense operations, strategic nuclear deterrent and prevention of non-kinetic attacks; mitigation of chemical, biological, radiological, nuclear, electromagnetic pulse and other lethal/non-lethal effects; and military support to civil defense activities.
Force Training includes activities to develop, enhance, adapt and sustain the capacity to perform specific functions and tasks, during and in preparation for wartime and conflicts, in order to improve the individual or collective performance of personnel, units, forces, and staffs. These activities include, but are not limited to, unit force training; and training in operating weapon systems. This does not include general professional development or training.
Foreign Affairs refers to those activities associated with the implementation of foreign policy and diplomatic relations, including the operation of embassies, consulates, and other posts; ongoing membership in international organizations; the development of cooperative frameworks to improve relations with other nations; and the development of treaties and agreements.
Criminal Apprehension involves activities associated with the tracking, arrest, detention, and transportation of groups or individuals responsible and believed to be responsible for committing federal crimes.
General Purpose Data and Statistics includes activities performed in providing empirical, numerical, and related data and information pertaining to the current state of the nation in areas such as the economy, labor, weather, international trade, etc.
Global Trade refers to those activities the federal government undertakes to advance worldwide economic prosperity by increasing trade through the opening of overseas markets and freeing the flow of goods, services, and capital.
Goods and Services Acquisition involves the procurement of physical goods, products, and capital assets to be used by the federal government and the oversight and/or management of contractors and service providers from the private sector.
Ground Transportation involves the activities related to ensuring the availability of transit and the safe passage of passengers and goods over land.
Health Care Administration assures that federal health care resources are expended effectively to ensure quality, safety, and efficiency. This includes managing health care quality, cost, workload, utilization, and fraud/abuse efforts.
Health Care Delivery Services provides and supports the delivery of health care to its beneficiaries. This includes assessing health status; planning health services; ensuring quality of services and continuity of care; and managing clinical information and documentation. It can include aid to family with children, immunization programs, and child support enforcement.
Health Care Research and Practitioner Education fosters advancement in health discovery and knowledge. This includes developing new strategies to handle diseases; promoting health knowledge advancement; identifying new means for delivery of services, methods, decision models and practices; making strides in quality improvement; managing clinical trials and research quality; and providing for practitioner education.
The application of advanced technology and science-based standards in a regulatory framework to support pre-market and post-market evaluation and approval of new technologies, products, services, and manufacturing practices.
Help Desk Services involves the management of a service center to respond to government and contract employees' technical and administrative questions.
Higher Education refers to education beyond the secondary level; specifically, education provided by a college or university.
Homeownership Promotion includes activities devoted to assisting citizens interested in buying homes and educating the public as to the benefits of homeownership.
Hospital and medical care for American Indians and Alaska Natives assures that federal health care resources for tribes and tribal members are expended effectively to ensure quality, safety, and efficiency and provides and supports the delivery of health care to American Indians and Alaska Natives.
Hospital and medical care for veterans assures that federal health care resources for Veterans are expended effectively to ensure quality, safety, and efficiency and provides and supports the delivery of health care to Veterans.
Housing Assistance involves the development and management programs that provide housing to those who are unable to provide housing for themselves including the rental of single-family or multifamily properties, and the management and operation of federally supported housing properties.
Humanitarian Aid refers to those activities related to the implementation of humanitarian assistance programs to developing and transitioning countries throughout the world. Aid may include technical assistance (the transfer of knowledge and expertise), and the delivery of equipment, commodities and urgent humanitarian assistance including food aid.
Defines the set of capabilities to support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management. This includes Identification and Authentication for digital signatures
Immigration and Naturalization includes all activities for tracking and granting of official status on all non-native non-US citizens, including: refugees, naturalized citizens, legal and illegal immigrants.
Defines the set of capabilities to provide active response and remediation to a security incident that has allowed unauthorized access to a government information system
Industry Sector Income Stabilization involves all programs and activities devoted to assisting adversely impacted industrial sectors (farming, commercial transportation, etc.) to ensure the continued availability of their services for the American public and the long-term economic stability of these sectors.
Information Discovery consists of all activities used to obtain information that is not readily obtainable.
Information Exchange and Transformation – The tools and systems used to search, link, analyze, share and transport information such as reports or critical mission data. Transformation includes the set of capabilities to support the removal of incorrect or unnecessary characters and data from a data source
Information Management involves the coordination of information collection, storage, and dissemination, and destruction as well as managing the policies, guidelines, and standards regarding information management.
Information Mapping/ Taxonomy/ Categorization defines the set of capabilities to support the creation and maintenance of relationships between data entities, naming standards and categorization and allow classification of data and information into specific layers or types to support an organization.
Inspections and Auditing involves the methodical examination and review of regulated activities to ensure compliance with standards for regulated activity. This can include (but does not have to include) Firearms, Explosives, and Controlled Substances inspections and auditing.
Intellectual Property Protection involves all activities to protect and promote the ownership of ideas and control over the tangible or virtual representation of those ideas, including inventions and discoveries; literary and artistic works; and symbols, names, images, and designs used in commerce.
Intelligence, Surveillance, and Reconnaissance (ISR) refers to the ability to understand dispositions and intentions as well as the characteristics and conditions of the operational environment that bear on national and military decision-making. ISR also defines the ability to conduct activities to meet the intelligence needs of national and military decision-makers. It includes ISR planning/direction, collection, processing/exploitation, analysis & production and ISR dissemination.
International Development refers to those activities related to the implementation of development assistance programs to developing and transitioning countries throughout the world. Development may include technical assistance (the transfer of knowledge and expertise), and the delivery of equipment, commodities.
International Security Assistance involves activities taken abroad to protect and advance U.S. interests and, if deterrence fails, decisively defeat threats to those interests.
Inventory Control refers to the tracking of information related to procured assets and resources with regard to quantity, quality, and location.
Defines the set of capabilities to receive and track user-reported issues and problems in using IT systems, including help desk calls
IT Infrastructure Maintenance involves the planning, design, and maintenance of an IT Infrastructure to effectively support automated needs (i.e. platforms, networks, servers, printers, etc.).
IT Strategy and Innovation includes all activities outside of normal Strategic Planning that focus on trying new approaches, new systems and thinking about/ planning IT investments in different ways.
IT System Development / Integration Support includes the software services enabling elements of distributed business applications to interoperate and the software development necessary to facilitate such integration. These elements can share function, content, and communications across heterogeneous computing environments.
Judicial Hearings includes activities associated with proceedings (usually by a court of law) where evidence is taken for the purpose of determining an issue of fact and reaching a decision based on that evidence.
Key Asset and Critical Infrastructure Protection involves assessing key asset (e.g. bridge, power grid, dam, subways) and critical infrastructure vulnerabilities and taking direct action to mitigate vulnerabilities, enhance security, and ensure continuity and necessary redundancy in government operations and personnel.
Defines the set of capabilities to facilitate collection of data and informationDefines the set of capabilities to support the transfer of knowledge to the end customer.Labor Relations manages the relationship between the agency and its unions and bargaining units. This includes negotiating and administering labor contracts and collective bargaining agreements; managing negotiated grievances; and participating in negotiated third party proceedings.
Labor Rights Management refers to those activities undertaken to ensure that employees and employers are aware of and comply with all statutes and regulations concerning labor rights, including those pertaining to wages, benefits, safety and health, whistleblower, and non-discrimination policies for non-federal employees.
Leadership Protection involves all activities performed to protect the health and well-being of the president, vice-president, their families, foreign leaders and dignitaries, federal judges, and other high-level government officials.
Legal Defense includes those activities associated with the representation of a defendant in a criminal or civil proceeding.
Legal Investigation includes activities associated with gathering information about a given party (government agency, citizen or corporation) that would be admissible in a court of law in an attempt to determine a legal question or matter.
Legal Prosecution and Litigation includes all activities involved with presenting a case in a legal proceeding both in a criminal or civil court of law in an attempt to prove guilt/responsibility.
Legislative Functions is defined by the Executive branch processes associated with working with the Legislative Branch (i.e. Congress) except for the Tax Court, the Library of Congress, and the Government Printing Office revolving fund.
Legislative Relations involves activities aimed at the development, tracking, and amendment of public laws through the legislative branch of the federal government. It includes tracking, testimony, proposal development and congressional liaison operations.
Loan Guarantees involve any guarantee, insurance, or other pledge with respect to the payment of all or a part of the principal or interest on any debt obligation of a non-federal borrower to a non-federal lender, but does not include the insurance of deposits, shares, or other withdraw able accounts in financial institutions.
Logistics Management involves the planning and tracking of personnel and their resources in relation to their availability and location.
Management of Government Records involves the management and stewardship of a type of information by the federal government in order to facilitate communication and information archival. This classification and taxonomic processes that links logical data and information sets.
Provide for the representation of mapping and geospatial information through the use of attributes such as zip code, country code, elevation, natural features and other spatial measures.
Medicaid involves all activities related to the disbursement of Medicaid funds from the federal government directly to beneficiaries (individuals or organizations) who satisfy federal eligibility requirements.
Medicare involves all activities related to the disbursement of Medicare funds from the federal government directly to beneficiaries (individuals or organizations) who satisfy federal eligibility requirements.
Support the maintenance and administration of data that describes dataNavigation includes all means for the representation of position information through the use of attributes such as elevation, latitude, and longitude coordinates. This includes land-based and space-based geo-positioning technologies and services.
Nonproliferation and Threat Reduction encompasses the activities necessary to limit or prevent the spread of materials, technology, or expertise relating to weapons of mass destruction; advance the technologies to detect the proliferation of weapons of mass destruction worldwide; and eliminate or secure inventories of surplus fissile materials and infrastructure usable for nuclear weapons, while working closely with its federal, international, and regional partners.
Nuclear Emergency Management and Response encompasses the Services associated with the planning, management and response to facility emergencies, and nuclear or radiological incidents within the United States or abroad, as well as operational planning and training to counter domestic and international nuclear terrorism.
Nuclear Weapons Stockpile and Oversight includes all processes around the counting, tracking, transferring, securing, and decommissioning of various weapons that contain nuclear materials.
Payments includes disbursements of federal funds, via a variety of mechanisms, to federal and private individuals, federal agencies, state, local and international governments, and the private sector, to effect payment for goods and services, or distribute entitlements, benefits, grants, subsidies, loans, or claims.
Defines the set of capabilities to involve the administration of employees compensationDefines the set of capabilities to measure the effectiveness of an organization's financial assets and capital. This can include Corrective Action, Program Evaluation, and Program Monitoring.
Permits and Licensing involves activities associated with granting, revoking, and the overall management of the documented authority necessary to perform a regulated task or function.
Pollution Prevention and Control includes activities associated with identifying appropriate pollution standards and controlling levels of harmful substances emitted into the soil, water and atmosphere from manmade sources. Environmental mitigation projects are also included in this business line.
Population Health Management assesses health indicators as a means to protect and promote the health of the general population. This includes monitoring of health, health planning, and health management of humans, animals, animal products, and plants, as well as tracking the spread of diseases and pests. Also includes evaluation of consumer products, drug, and foods to assess the potential risks and dangers; education of the consumer and the general population; and facilitation of health promotion and disease and injury prevention.
Defines the set of capabilities to support the administration of a group of investments held by an organization
Postal Services provide for the timely and consistent exchange and delivery of mail and packages between businesses, organizations, and residents of the United States or between businesses, organizations, and residents of the United States and the rest of the world. It also includes the nationwide retail infrastructure required to make Postal Services easily accessible to customers.
Defines the set of capabilities to manage business processes, including business process mapping, remapping, reengineering, and business process improvement efforts.
Defines the set of capabilities to manage and control a particular effort of an organization. This includes intra-agency work.
Protection involves Citizen Protection, Leadership Protection and Property Protection; it involves all activities performed to protect the general population of the United States, president, vice-president, their families, foreign leaders and dignitaries, and other high-level government officials from criminal activity and entails all activities performed to ensure the security of civilian and government property as well as foreign diplomatic missions.
Public Comment Tracking involves the activities of soliciting, maintaining, and responding to public comments regarding proposed regulations.
Public Communications Infrastructure includes the management and stewardship of a type of information by the federal government and/or the creation of physical communication infrastructures on behalf of the public in order to facilitate communication. This includes management of the nation's spectrum assets.
Recreational Resource Management and Tourism involves the management of national parks, monuments, and tourist attractions as well as visitor centers, campsites, and park service facilities.
Activities associated with the direct monitoring and oversight of a specific industry or mission sector participating in a regulated activity including sector specific standard setting/reporting guideline development. Includes activities associated with developing sector specific regulations, policies, and guidance to implement laws to include public comment and tracking, regulatory creation, and rule publication.
Activities associated with the direct enforcement of a specific industry or mission sector participating in a regulated activity using inspections and auditing. Includes activities associated with developing sector specific regulations, policies, and guidance to implement laws to include public comment and tracking, regulatory creation, and rule publication.
Reporting and Information includes providing financial information, reporting and analysis of financial transactions.
Resolution Facilitation refers to those activities outside a court of law, such as mediation and arbitration, which may be used in an attempt to settle a dispute between two or more parties (government agency, citizen, or corporation).
Retirement and Disability Benefits involves the development of policies and management of retirement benefits, pension benefits, and income security for those who are retired or disabled (excluding Veteran Benefits).
Rule Publication includes all activities associated with the publication of a proposed or final rule in the Federal Register and Code of Federal Regulations.
Scientific and Technological Research and Innovation includes all federal activities whose goal is the creation of new scientific and/or technological knowledge as a goal in itself, without a specific link to the other LoBs or Services of the BRM.
Security Management involves the physical protection of an organization’s personnel, assets, and facilities (including security clearance management). Note: Activities related to securing data and information systems are addressed under additional Services in the 810-Cyber security management Function.
Seized Asset Management involves the seizure, storage, administrative tracking and management of property seized from individuals responsible or believed to be responsible for committing federal crimes.
Separation Management conducts efficient and effective employee separation programs that assist employees in transitioning to non-Federal employment; facilitates the removal of unproductive, non-performing employees; and assists employees in transitioning to retirement.
Social Security Benefits includes all direct transfers to Individuals and involves the disbursement of funds from the federal government directly to beneficiaries who satisfy federal eligibility requirements with no restrictions imposed on the recipient as to how the money is spent. Purposes include Retirement, Survivors, and Old Age/ Supplemental Security Income (needs-based).
Space Exploration and Innovation includes all activities devoted to innovations directed at human and robotic space flight and the development and operation of space launch and transportation systems, and the general research and exploration of outer space
Space Operations involves the activities related to the safe launches/missions of passengers or goods into aerospace and includes commercial, scientific, and military operations.
Staffing and Recruiting establishes procedures for attracting and selecting high-quality, productive employees with the right skills and competencies, in accordance with merit system principles. This includes: establishing an applicant evaluation approach (which may include drug and alcohol testing); announcing the vacancy, sourcing and evaluating candidates against the competency requirements for the position; initiating pre-employment activities; and hiring employees.
Strategic Planning entails the determination of annual and long-term goals and the identification of the best approach for achieving those goals.
Substance Control supports activities associated with the enforcement of laws regarding legal substances (i.e., alcohol and tobacco) and illegal narcotics including trafficking, possession, sale, distribution, and other related activities.
Survivor Compensation provides compensation to the survivors of individuals currently receiving or eligible to receive benefits from the federal government. This includes, but is not limited to, survivors such as spouses or children of veterans or wage earners eligible for social security payments.
System and Network Monitoring supports all activities related to the real-time monitoring of systems and networks for optimal performance.
Support the balance and allocation of memory, usage, disk space and performance on computers and their applications.
Tax and Fiscal Policy encompasses analysis of the implications for economic growth and stability in the United States and the world of Federal tax and spending policies. This includes assessing the sustainability of current programs and policies, the best means for raising revenues, the distribution of tax liabilities, and the appropriate limits on debt.
Taxation Management includes activities associated with the implementation of the Internal Revenue Code and the collection of taxes in the United States and abroad.
Threat and Vulnerability Management involves all functions pertaining to the protection of federal information and information systems from unauthorized access, use, disclosure, disruptions, modification, or destruction, as well as the creation and implementation of security policies, procedures and controls. It includes all risk and controls tracking for IT systems.
Defines the set of capabilities to support the submission, approval and adjustment of an employee's hours
Training and Employment includes programs of job or skill training, employment services and placement, and programs for non-federal employees to promote the hiring of marginal, unemployed, or low-income workers.
Travel involves the activities associated with planning, preparing, and monitoring of business related travel for an organization’s employees.
Unemployment Compensation provides income security to those who are no longer employed, while they seek new employment.
The Veteran Benefits and Services service involves the development and management of retirement benefits, pension benefits, and income security for Veterans.
Vocational Rehabilitation includes all activities devoted to providing educational resources and life skills necessary to rejoin society as responsible and contributing members.
Defines the set of capabilities to provide telephony or other voice communicationsWater Resource Management includes all activities that promote the effective use, protection and management of the nation’s water resources.
Water Transportation involves the activities related to ensuring the availability of transit and the safe passage of passengers and goods over sea and water.
Web Infrastructure includes equipment/services to support delivery of services over the Internet or similar networks. These include supporting: Network Services which consists of protocols defining the format and structure of data and information either accessed from a directory or exchanged through communications; Service Transport which consists of protocols defining the format and structure of data and information either accessed from a directory or exchanged through communications.
Witness Protection involves securing, relocating, and giving Federal witnesses (and their families) new identities.
Worker Safety refers to those activities undertaken to save lives, prevent injuries, and protect the health of America's workers.
Defines the set of capabilities to support the listing of employees and their whereaboutsWorkforce Planning involves the processes for identifying the workforce competencies required to meet the agency’s strategic goals and for developing the strategies to meet these requirements.
Provide Services for Veterans and the Public describes the mission and purpose of the Department of Veterans Affairs in terms of the services it provides both to and on behalf of the Veteran and the public.
Support Delivery of Services provides the critical policy, programmatic and managerial foundation to support VA operations.
Management of Government Resources refers to the support activities that enable VA to operate efficiently.
The Communications Measurement Category includes those Measurement Groupings that express how well an agency performs processes and activities related to communications with stakeholders.
The Compliance, Governance, and Legal Measurement Category includes those Measurement Groupings used to categorize Measurement Indicators that express to how well an agency performs processes and activities related to these specific areas of concern.
The Customer Relationship Measurement Area includes those Measurement Groupings used to categorize Measurement Indicators related to an agency’s performance in handling relationships with its customers.
The Efficiency Measurement Area of the PRM provides the highest-level organization of metric categories that express how well an agency is utilizing its resources.
The Financial Processes Measurement Category includes those Measurement Groupings used to categorize Measurement Indicators related to the performance of agency financial processes and activities.
The Information Measurement Category includes those Measurement Groupings used to categorize Measurement Indicators related to the fitness for purpose of information.
The Information Processes Measurement Category includes those Measurement Groupings used to categorize Measurement Indicators that address the performance of the agency’s information-related processes and activities.
The Management Processes Measurement Category includes those Measurement Groupings used to categorize Measurement Indicators related to the performance of agency management processes and activities.
The Performance Quality Measurement Area includes those Measurement Groupings used to categorize Measurement Indicators related to how well an agency satisfies general stakeholder and constituent needs.
The Process Effectiveness Measurement Area includes those Measurement Groupings used to categorize Measurement Indicators related to effective execution of processes, activities, or tasks.
The Security and Privacy Measurement Category includes those Measurement Groupings used to categorize Measurement Indicators related to how well an agency performs processes and activities related to these areas of concern.
The Customer Services and Products Measurement Category includes those Measurement Groupings used to categorize Measurement Indicators related to an agency’s performance related to the extent to which intended customer populations are being provided desired services and products.
The Technology Measurement Area includes those Measurement Groupings used to categorize Measurement Indicators related to the effectiveness of technology being employed by an agency.
Metrics expressing the effectiveness of processes or activities related to acquisition management.
Metrics expressing of the effectiveness of processes or activities related to asset management.
Metrics that express the benefit or value derived from the expenditure of fixed assets such as land, facilities, and equipment.
Metrics that express dissatisfaction with the agency, not specifically related to the delivery of services or products it provides customers.
Metrics expressing the effectiveness of agency processes or activities related to reduction in additional direct and/or indirect total or per unit costs, used when actual year-over-year cost savings cannot be realized because, for example, unit production rises while per unit costs fall.
Metrics expressing the effectiveness of agency processes or activities related to reduction in direct and/or indirect total or per unit costs, used when actual year-over-year cost savings can be realized.
Metrics expressing the effectiveness of agency processes or activities related to controlling direct and/or indirect total or per unit cost of the products provided.
Metrics expressing the effectiveness of agency processes or activities related to controlling direct and/or indirect total or per unit cost of services provided.
Metrics that express dissatisfaction with a product or service, either orally or in writing, from an internal or external customer.
Metrics related to purposeful, sustained and organized learning activities designed to impart attitudes, knowledge, or skills to customers or potential customers.
Metrics regarding customer beliefs about a product or service prior to its initial use and that serve as standards or reference points against which the product or service is judged.
Metrics associated with difficulties encountered by a customer when accessing customer support services, including direct customer support and customer self-management.
Metrics regarding actions or course of actions taken to address a customer complaint.
Metrics related to the “lifetime” over which customers continue to use or purchase products and services offered. An example method of calculation for such a Performance Indicator is [(TotalNumberOfCustomers – NumberOfRepeatCustomers) / TotalNumberOfCustomers].
Metrics that express the degree to which a product or service is purchased or used by members of the total population of potential customers, including the frequency with which individual customers do so.
Metrics related to agency deviations from accuracy or correctness.Metrics that express the effectiveness of processes and activities related to facility security controls or compliance with federal facility security requirements.
Metrics expressing the effectiveness of processes or activities related to financial management.
Metrics expressing the effectiveness of agency processes or activities related to controls imposed on processes or activities.
Metrics expressing the effectiveness of processes or activities related to human resource management.
Metrics related to agency actions taken to better its capabilities.Metrics expressing the degree to which information sets include the elements necessary to support user needs with sufficient confidence.
Metrics expressing the effectiveness of management control processes and activities on the information produced by the agency.
Metrics expressing the degree to which information set content is considered reliable for user’s needs.
Metrics that express the effectiveness of processes and activities related to information security controls or compliance with federal information security requirements.
Metrics that relate the degree to which processes and activities have improved the reuse of information produced by the agency.
Metrics expressing of the effectiveness of processes or activities related to information technology management.
Metrics related to agency actions taken to promote innovation or exploit innovations.Metrics expressing the effectiveness of processes or activities related to the control of inventory.
Metrics expressing the effectiveness of agency processes or activities related to compliance with international, federal, or state law.
Metrics expressing the effectiveness of processes or activities related to legal management.
Metrics expressing the effectiveness of processes and activities related to communications with Congress.
Metrics expressing the effectiveness of processes or activities related to materials management, i.e., the management of the provisioning of physical components that are required inputs to processes and activities.
Metrics that express the effectiveness of processes and activities related to personnel secur
Metrics expressing the effectiveness of agency processes or activities related to conformance with international, federal, or agency policies.
Metrics that express the effectiveness of processes and activities related to information privacy controls or compliance with federal privacy requirements.
Metrics expressing the effectiveness of processes or activities related to public goods creation and management.
Metrics that express the benefit or value derived from the expenditure of personnel resources.
Metrics expressing the effectiveness of processes and activities related to communications with taxpayers and other stakeholders.
Metrics related to systematic monitoring and evaluation of agency capabilities to maximize the probability that defined standards of quality are achieved.
Metrics expressing the effectiveness of agency processes or activities related to maintaining compliance with international, federal, state, local or tribal regulations. Does not include compliance with state or federal laws (see 3.1.5, Legal).
Metrics expressing the effectiveness of processes or activities related to regulatory management.
Metrics related to the effectiveness with which resource use is optimized.Metrics related to the expenditure of personnel, materiel, or other resources during execution of a process, activity, or task.
Metrics that express the benefit or value derived from the expenditure of resources such as capital and materiel.
Metrics used to express the elapsed time from stimulus to response of technology-based systems, subsystems, assemblies, or components.
Metrics that express the benefit derived from capital expended (investment), e.g., as the ratio of benefit to expenditure. These metrics may include ones based on different perspectives of investment such as return on assets.
Metrics that express the efficiency of revenue collection, e.g., the ratio of revenue collected to some measure of the cost of collection. Cost measures may be expressed in financial terms or other measure of resource consumption.
Metrics expressing the effectiveness of agency processes or activities related to analyzing and mitigating risk.
Metrics related to the definition of, and adherence to, schedules.Metrics related to a service’s or product’s ability to provide its agreed function when required by its customer. Such metrics may include ones related to Reliability, Maintainability, Serviceability, Performance, Security, and Accessibility (e.g., Section 508 requirements).
Metrics regarding the extent to which a specific service or product is provided to its target customers. This may be expressed in terms of geographic areas or locations, populations (groups) or number of individuals to which provided.
Metrics regarding demands placed on the customer of the service or product and having the effect of encumbering or impeding its use or placing undue demands on the customer, e.g., cognitive load, physical or perceptual challenge.
Metrics expressing the degree to which a service or product provides the claimed or formally agreed level of service to the customer, e.g., is fit for intended purpose.
Metrics that express the perceived benefit (utility) of a service or product relative to its cost (real or perceived) as seen from the customer’s point of view.
Metrics related to the time that elapses from the invocation of a service until the service delivers the response sought by the customer.
Metrics expressing the effectiveness of processes or activities related to strategic and performance management
Metrics used to express the proportion of time a technology-based system, subsystem, assembly, or component is in an operational state.
Metrics used to express the ability of technology-based systems, subsystems, assemblies, or components, to operate under various load conditions, e.g., peak demand, sustained.
Metrics used to express the ability of a technology-based system, subsystem, assembly, or component to operate under defined conditions for a specified period of time.
Metrics related to the time required to start a process, activity, or task after it is authorized to commence, and the time required to complete it.
Metrics used to express the susceptibility of technology-based systems, subsystems, assemblies, or components, to external events that degrade, compromise, damage, or allow their unauthorized exploitation.
Decrease the number of homeless Veterans (on a single night).VA will both directly, and in collaboration with its partners, deliver benefits and services in an integrated, client-centered portfolio that is personalized to meet each Veteran’s needs and situation. Success will be measured in terms relevant to individual Veteran outcomes from VA benefits and services
Having successfully served and defended our nation, our veterans are well-trained, highly skilled, and ready to enter the general workforce. With the experience and skills they gained in the service, they are a tremendous source of value to any workplace, school, or community they choose to join.
Data on separating service members shows that less than 50 percent participate in transition programs geared toward preparing them for civilian careers. The Veterans Opportunity to Work (VOW) Act of 2011 requires that 100 percent of eligible separating service members receive transition assistance. The updated job-seeking tools will assist separating service members in the often difficult task of translating their military specialties into comparable private sector parlance. Also, veterans should be able to capitalize on the educational opportunities provided by the GI Bill to build or enter careers of their choosing. Measuring progress is a challenge as there is no standardized system to track separating veterans that would allow a deeper understanding of the problems they might face in the labor market.
This goal focuses on implementing the President’s commitment to improve career readiness, reduce veteran unemployment, and put veterans to work. To create conditions for success, the White House economic and domestic policy teams have partnered with the Departments of Defense (DOD), Veterans Affairs (VA), and Labor to form a task force to design and implement strategies to increase the career readiness of all service members. The Veterans Career Readiness Cross-Agency Priority (CAP) Goal seeks to improve the career readiness of veterans through the following four key strategies: 1.Ensuring service members are prepared for separation, 2. Maximizing Veterans’ career development potential, 3.Partnering with public/private industry to employ the unique skills of veterans. 4. Fostering Veteran entrepreneurship.
Increase the number of registered eBenefits users.
With more than 1.8 million civilian employees, 500,000 buildings, and billions in annual purchasing power, the Federal Government has a responsibility to lead by example when it comes to its environmental, energy, and economic performance. As the largest consumer of energy in the American economy, it is also the Federal Government’s responsibility to promote the growth of clean energy industries and jobs in the U.S. Agencies demonstrate their short-term and long-term planning and achievements through annual Strategic Sustainability Performance Plans and Sustainability and Energy Scorecards.
Increase the percent of patients who access VHA health care using a virtual format (e.g., video, smart phone or online services).
Openness in government strengthens our democracy, promotes the delivery of efficient and effective services to the public, and contributes to economic growth. Open government datai have taken many forms, from product safety recalls to hospital charges for common inpatient services. Making information resources easy to find, accessible, and useable can fuel innovative solutions to our toughest problems, catalyze job growth, and enable socially beneficial research and services. The impact of open government data can be felt in the daily lives of the American people. In 1987 the Federal Government began to make the Global Positioning System (GPS) freely available to the public, a decision which has fueled a vast array of private sector innovations ranging from navigation systems to precision crop-farming. Similarly, decades ago the National Oceanic and Atmospheric Administration began making weather data available for free public electronic download. Entrepreneurs used the data to create weather newscasts, websites, mobile applications, insurance products, and more, generating billions of dollars in new revenue. Agencies across the Federal Government are making significant progress in improving the management of information resources to increase interoperability and openness, which are critical to increasing government effectiveness and efficiency. Building on the Digital Government Strategy,ii the President’s Executive Order of May 9, 2013, Making Open and Machine-readable the New Default for Government Information,iii declared the default state of new and modernized government information resources as open and machine readable. The Open Data Policy, OMB Memorandum M-13-13 Open Data Policy-Managing Information as an Asset, ivestablished requirements to open government data, to the
Maintain or improve the percentage of respondents who rate the quality of service provided by the national cemeteries as excellent.
In 2010, President Obama announced that the Federal Government will reduce its direct greenhouse gas emissions, such as those from fuels and building energy use, by 28 percent by 2020 and will reduce its indirect greenhouse gas emissions, such as those from employee business travel and employee commuting, by 13 percent by 2020. By meeting these two goals, the Federal Government could save up to $11 billion in energy costs over the next decade and eliminate the equivalent of 235 million barrels of oil from its own activities. While working towards these goals, the Federal Government has improved energy efficiency across the board, expanded Federal use of renewable energy, and is working to reduce the reliance on petroleum for the Federal fleet.
Increase the percentage of Veterans served by a burial option within a reasonable distance (75 miles) of their residence.
The impact of open government data can be felt in the daily lives of the American people. In 1987 the Federal Government began to make the Global Positioning System (GPS) freely available to the public, a decision which has fueled a vast array of private sector innovations ranging from navigation systems to precision crop-farming. Similarly, decades ago the National Oceanic and Atmospheric Administration began making weather data available for free public electronic download. Entrepreneurs used the data to create weather newscasts, websites, mobile applications, insurance products, and more, generating billions of dollars in new revenue
Maintain or improve the percentage of respondents who rate the national cemetery appearance as excellent.
Bringing jobs back to America requires a comprehensive economic plan. Encouraging investment in America is a core part of that plan, a key driver to bringing jobs back to America, especially within the manufacturing sector which represents the largest share of foreign direct investment stock. According to AT Kearney’s Foreign Direct Investment Confidence Index, confidence in the U.S. as a location for FDI is high, ranking as the top destination for investment ahead of China, Brazil, Canada, and India.1 The U.S. remains the world’s largest economy and is also the largest recipient of foreign direct investment in the world. Over the last ten years, U.S. affiliates of foreign companies have employed more than five million workers, the majority of which are high-paying manufacturing jobs. On average, jobs created by FDI in United States pay up to 30% more.2 However, due to global capital mobility and increased foreign competition, we need to take steps to maintain and grow our share of global investment. Historically, we have left our states and cities to compete for investments with a country’s investment promotion agency, limiting our opportunities to clearly demonstrate our commitment to attracting investment and to leverage our advantages as a top destination for investment. In 2011, through Executive Order, the U.S. launched SelectUSA, the first Federal effort to promote and facilitate inbound business investment. The E.O. created the Interagency Investment Working Group (IIWG) to further design and implement the first-ever coordinated U.S. investment promotion authority. As a driver for success, the global investment team, consisting of both SelectUSA headquarters in DC and investment teams at posts led by Ambassadors, will increase the number of active investment cases touched to encourage business investments. At the first SelectUSA Investment Reduce the number of times that a Veteran has to provide redundant information to VA entities.
Increase the percentage of active duty, National Guard and Reserve Servicemembers with an eBenefits log-on by the end of FY 2015.
Building a 21st century infrastructure in a manner that safeguards our communities and the environment is an important component of President Obama’s effort to strengthen our Nation’s economy, create new jobs, and improve U.S. competitiveness in the global market. Federal agencies seek to ensure that as these major infrastructure projects are proposed, potential impacts on safety, security, and environmental and community resources such as air, water, land, and historical and cultural resources are considered and minimized. Over time, the process and legal requirements for the permitting and review of major infrastructure projects have developed in a siloed and ad-hoc way, creating complex processes that in some cases have taken years or longer to complete. Although there are several reasons why a major infrastructure project may be delayed (including applicant funding uncertainty and state and local reviews), over the past three years the Administration has undertaken an ambitious effort to modernize the Federal government’s role in permitting and review processes. To ensure his Administration took action to modernize these permitting and review processes, on March 22, 2012, the President signed Executive Order 13604, Improving Performance of Federal Permitting and Review of Infrastructure Projects and subsequently a Presidential Memorandum on May 17, 2013, charging an interagency Steering Committee to lead the development of a plan to turn best practices into standard practice. This Implementation Plan identifies four strategies, 15 reforms, and nearly 100 both near-term and long-term milestones. The strategies are: Strategy 1: Institutionalize Interagency Coordination and Transparency, by formalizing interagency coordination policies, including early identification of a lead agency; synchronizing Increase the percentage of Servicemembers receiving a separation health assessment prior to separation from active duty.
Improving STEM education is a priority for the President and this Administration. Advances in science, technology, engineering, and mathematics (STEM) have long been central to our Nation’s ability to manufacture better and smarter products, improve health care, develop cleaner and more efficient domestic energy sources, preserve the environment, safeguard national security, and grow the economy. For the United States to maintain its preeminent position in the world it will be essential that the Nation continues to lead in STEM, but evidence indicates that current educational pathways are not leading to a sufficiently large and well-trained STEM workforce to achieve this goal, nor is the U.S. education system cultivating a culture of STEM education necessary for a STEM-literate public. Thus it is essential that the United States enhance U.S. students’ engagement in STEM disciplines and inspire and equip many more students to excel in STEM fields. A number of Federal agencies place a high priority on STEM education and have developed education initiatives unique to their agency’s mission, needs, and resources. To better leverage Federal assets, expertise, and partnerships toward a goal of national importance, a cross agency priority to improve STEM education has been developed to increase agency coordination and use of evidence-based approaches to improve P-12 STEM instruction, increase and sustain youth and public engagement in STEM, enhance the STEM experience of undergraduate students, better serve groups historically underrepresented in STEM fields, design graduate education for tomorrow’s STEM workforce, build new models for leveraging assets and expertise, and build and use evidence-based approaches. Members of the Committee on STEM education (CoSTEM) are: Office of Science and Technology Policy National Increase the percentage of IDES discharges that meet VA-DoD goal of 60 percent of cases completed within 295 days.
Improve mental health outcomes for Service Members, Veterans and their Families. Leveraging the successes made by the Department of Veterans Affairs (VA), Department of Defense (DoD) and the Department of Health and Human Services (HHS) in implementing the President’s Executive Order on improving access to mental health services for Veterans, Service members and their families, identify and build on programs and initiatives that have been effective in reducing barriers to seeking care, enhancing access to and improving the quality of mental health care and support available to Service members, Veterans and their families, and support innovative research on mental health and substance use care and treatment for these target populations. To achieve these objectives, the Domestic Policy Council (DPC), the National Security Council (NSC), VA, DoD and HHS will lead and synchronize activities across the interagency to achieve the following: Reduce barriers: Reduce barriers for Service members, Veterans and their families to seeking mental health treatment and support by identifying, expanding, and promoting programs, initiatives, and efforts to reduce negative perceptions, increasing awareness of resources, identifying needs of military-connected families, and linking with community resources. Evaluate and improve VA and DoD public awareness campaigns to overcome negative perceptions and promote awareness; evaluate the quality and effectiveness of the Military OneSource platform/program and the Veteran and Military Crisis Lines and plan continued program improvements; continue to host VA Mental Health Summits to identify unmet needs of Veterans and Veterans’ families, and to identify and enhance understanding of community-based programs and services to
The American people deserve a Government that is responsive to their needs. Citizens and businesses expect government services to be well-designed, efficient, and generally comparable to the services they receive from leading private sector organizations. Whether they call the IRS for an answer to a tax question or visit a Social Security Administration office to adjust their benefits, they should experience high-quality interactions with the Federal Government. Despite some important strides to improve customer service over the past fifteen years, too often many Federal Government services fail to meet the expectations of citizens and business, creating unnecessary hassle and cost for citizens, businesses, and the government itself. The Federal Government must keep pace with the public’s expectations and transform its customer services – soliciting regular customer feedback, streamlining processes, and delivering consistent quality service across customer channels. To that end, in April 2011 the President issued an Executive Order requiring each agency to develop a customer service plan that identified implementation steps for their customer service activities, including a signature initiative that uses technology to improve the customer experience. Agencies posted the plans on their Open Government websites in October 2011, and this goal will build on these plans to streamline and improve customer service delivery. To build upon the progress being made by individual agencies, the Administration is taking action to deliver improved customer service across the Federal enterprise. The Administration will: Streamline transactions. Too often the processes and procedures of government have been developed piecemeal over time, and have not been regularly reexamined to ensure they are designed with the user experience in mind. The Administration Create clinical and technical standards profile and processes to ensure seamless integration of health data between VA and DoD and private health care providers.
Decrease the unemployment rate of the civilian labor force of the civilian non-institutional population for Veterans, 18 years and over.
A skilled workforce is key to U.S. competitiveness in the global economy. In the coming years, our nation will have millions of skilled positions in industries ranging from healthcare to advanced manufacturing, green energy to information technology, and many of these jobs will be high-skilled jobs. Having access to high-quality job training is essential for workers to succeed in the growing and changing U.S. economy, and for the U.S. to remain a global economic leader.
To address these issues, this goal brings together the multiple Federal agencies that support job training to improve the quality and coordination of Federal job training programs. The Administration has announced a comprehensive plan to improve our workforce development system, including proposals to enhance services available to workers who have lost their jobs, expanding investment in community colleges and their partnerships with businesses and communities to train skilled workers, and reinvigorating American Job Centers around the country that help people make smart choices about what training to pursue. The Administration will also continue several ongoing efforts to support the testing and replication of innovative and evidence-based approaches to job training through the Trade Adjustment Assistance Community College and Career Training grants and the Workforce Innovation Fund. These efforts also include a focus on enhancing program coordination, performance reporting, and overall accountability among agencies that operate job training programs. These improvements will increase both the efficiency and effectiveness of the federal job training system so that American workers can get the training, skills, and credentials they need to hold the jobs of the future
VA will improve our ability to partner and work with those who provide benefits, services, and resources to our clients through improved collaboration, business practices, and outreach. We will ensure that the necessary benefits, services, and resources are accessible regardless of who provides them.
Increase the percentage of VA and DoD providers trained in the use of consistent models of evidence-based practice for PTSD, depression, and other psychological health conditions.
Innovations in information technology have transformed how customers receive key government services, information, and benefits. Smarter IT delivery will dramatically improve customer satisfaction with federal technology services by strengthening agency accountability and implementing strategies in the following areas: Get the best talent working inside government. The Administration will work with agencies to utilize existing authorities to attract top talent and consult with Agencies, the Office of Personnel Management, and Congressional stakeholders to expand the use of flexible hiring authorities. The White House Office of Management and Budget (OMB) will also work with Agencies to incubate and scale new approaches to the design, development and delivery of top digital services and transactions. Get the best companies working with government. The Administration’s efforts in this area will focus on streamlining the Federal IT acquisition process. Specific initiatives include creating more visibility of contracting opportunities for small, innovative companies; maximizing the use of available contracting flexibilities and best practices; and recommending administrative changes to the IT procurement processes. Put the right processes and practices in place to drive outcomes and accountability. OMB will create and apply a new oversight and management process to highest impact IT investments in the Federal government. This process will include the best IT development and management approaches employed by the public and private sectors. Lessons learned from this oversight process will be used to expand best practices across all agency IT investments.
VA will leverage productive partnerships to augment VA care, services, and benefits to better serve Veteran community members
The Federal Government spends over $500 billion annually to acquire goods and services to conduct agencies’ business. Agencies have traditionally acquired and managed these common commodities in a decentralized manner and failed to achieve economies of scale or to implement effective spend management practices internally or across the government. As a result, many agencies often pay higher prices to acquire and use these commodities than necessary. The Administration has already initiated acquisition and management savings efforts aimed at reducing the government’s costs to acquire and use these commodities by calling on the largest buying agencies to form the Strategic Sourcing Leadership Council (SSLC) to help shape policies and processes to reduce the number of duplicative contracts, improve the Government’s commodity management practices, and direct more procurement spending to Federal Strategic Sourcing Initiative (FSSI) solutions. The Administration’s efforts to improve the government’s buying power through the use of strategic sourcing have saved over $300 million since 2010 on commonly purchased goods such as office supplies and services such as package delivery. Creation of central vehicles that can be used by all Federal agencies has reduced contract duplication (by an estimated 40% in office supplies) and reduced prices for some common office supplies by over 65%. Such efforts save tax dollars directly through price reductions and also through the reduced duplication that allows agencies to focus scarce human capital resources on more complex, mission critical efforts. This cross-agency goal builds on the success of FSSI and increases the use of strategic sourcing across Government. Starting in 2014, next-generation solutions for existing FSSI solutions will be rolled out and the SSLC will look to expand strategic Appropriate partners will strategically include VA leaders in key national and community efforts to better align services, resources, and decision-making
In order to improve the way government delivers services externally, we need to aggressively reform the way government delivers service internally. If we are focused, committed, systematic, and intentional, we can make the sort of transformative changes in our service delivery approach that have altered the course of the commercial retail marketplace and reinvigorated American manufacturing. We need to commit to driving efficiencies by creating opportunities to leverage existing resources and pool the government’s buying power. This involves building common standards for underlying support activities and systems and driving out redundancy in administrative service provision. It means changing agency expectations and incentives for spending. And it means rethinking the way that the government considers and funds long-term investments in the systems and infrastructure that support customer service delivery. The Federal Government will leverage the Executive Councils to develop common standards and benchmarks to measure shared service utilization, performance, and cost. Mandate those standards and benchmarks for common administrative services. From these standards and benchmarks we will drive efficiencies and greater performance by: 1) increasing the capacity of the Federal Shared Service Providers (SSPs) at DOI, USDA, Treasury, HHS, DOT and DOD; and 2) requiring use of lower-cost, higher-performing Shared Services for all agencies and SSPs which cannot meet established targets. We will target the following areas for Shared Services (listed in order of priority): financial, HR, technology, and acquisition.
Since taking office, this Administration has taken action to improve the quality and cost effectiveness of core administrative services. The Administration has closed or consolidated underutilized field offices, eliminated duplicative or overlapping programs, cut unnecessary travel and conference spending, and leveraged the buying power of the Federal Government to save money on the purchase of commodities such as office supplies and shipping services. The Administration will sustain and intensify these efforts in the second term by: Establishing cost and quality benchmarks for core/administrative operations, such as HR, Finance, Acquisition, and IT. We will leverage the agency executive councils to develop common standards and benchmarks to measure shared service utilization, performance, and cost. We will then use those standards and benchmarks for common administrative services as the baseline for driving continuous improvements in performance. Cutting improper payments. Building on work already completed which has significantly reduced improper payments, we will advance data analytics and improved technology through the “Do Not Pay” tool to prevent these payments from happening, with the goal of a government-wide improper payment rate of 3 percent or less by the end of 2016. Saving on real estate costs. By expanding on the “Freeze the Footprint” policy issued in 2012, we will begin publically tracking the Government’s adherence to a fixed baseline, and will continue to work with Agencies to pursue mobile workforce strategies and tighter internal controls. We will also work to improve the quality of data on the real estate inventory, and to develop key performance metrics.
Effective partnerships will fill new, emerging and unmet needs of Veterans when and where services are not available
Open and publically accessible data strengthens our democracy by increasing public participation in government, promoting transparency and accountability, increasing efficiency and effectiveness in government operations, and empowering individuals and businesses to create jobs and new industries that improve Americans’ quality of life. The Administration has made significant progress in improving the management of information resources to increase interoperability and openness. In executive order 13642 President Obama outlined a clear vision for “Making Open and Machine Readable the New Default for Government Information” wherever possible and legally permissible. The subsequently released Open Data Policy (OMB memorandum M-13-13) directed agencies to effectively “manage the information as a strategic asset” throughout its lifecycle and make data open by default to the extent permitted by law, while ensuring strict controls to safeguard individual privacy, confidentiality, and national security. As a direct result, Americans are getting better access to government information and services they need. Homeowners who are struggling to pay their mortgages now get prompt, clear responses because companies are competing based on open consumer financial product complaint data published by CFPB, and can stay in their homes. Similarly, patients can now comparison shop to see which hospitals have the best outcomes and best prices thanks to data published by Medicaid and HHS—including a new dataset that for the first time shows what hospitals charge for inpatient services associated with the 100 most common kinds of hospital stays, revealing huge variations in hospital charges across the country and even within metro areas. To drive further impact and results, the Open Data CAP Goal will focus on a series of government-wide objectives, Responsible partnerships will allow VA decisions-makers to become better informed of Veteran community needs
Increase the number of Veterans accessing VA services or benefits.
The Federal government invests over $130 billion on research and development each year, conducted at universities, Federal laboratories, and companies; this work has yielded extraordinary long-term economic impact through the creation of new knowledge and ultimately new industries. A wide range of life-changing commercial technologies were nurtured by Federally-funded research and development (R&D), from the Internet, to the global positioning system (GPS), to leading-edge vaccines. The Federal R&D enterprise will continue to support fundamental research that is motivated primarily by our interest in expanding the frontiers of human knowledge and to diffuse this knowledge through open data and publications. Federally-funded R&D has historically led to dramatic economic growth, and there is significant potential to increase the public’s return on this investment in terms of innovation, job creation, societal impact, competitiveness, and economic prosperity. The Administration has undertaken several recent efforts to accelerate R&D commercialization, including the Administration’s Startup America initiative to promote high-growth entrepreneurship, as well as the ongoing implementation of the Presidential Memorandum of October 28, 2011 (Accelerating Technology Transfer and Commercialization of Federal Research in Support of High-Growth Businesses), which directed agencies to establish goals, measure performance, streamline administrative processes, and facilitate local and regional partnerships to facilitate R&D commercialization. The following actions will be taken to accelerate and improve the transfer of new technologies from the laboratory to the commercial marketplace: Optimizing the management, discoverability, and ease-of-license of the 100,000+ Federally-funded Increase the number of Veterans with whom VA currently communicates.
Increase Veteran satisfaction with VA services.
The Federal Government’s workforce is the most critical ingredient to driving the success of its priority initiatives. We cannot focus on improvement in processes without a complementary focus on the people we rely on to do the work. Though changes to policy or law may ultimately be needed to address workforce and cultural challenges across government, we can and should take actions to maximize the impact of our workforce within the existing environment. We propose to: Create a Culture of Excellence and Engagement to Enable Higher Performance. We will foster a culture of excellence by using data-driven approaches to enhance management, performance, and innovation across the current Federal workforce. Specifically, we will focus on employee engagement (measured by employee views about their leaders, supervisors, and work experience), as multiple evaluations have demonstrated a strong correlation between employee engagement and an organization’s productivity. Agencies can now get access to this data for over 13,000 work-level units across the country (up from just a few hundred units four years ago). This level of specificity in data will provide agency managers with actionable information to target areas where improvement is needed most and where there are management best practices that can provide a model for success. Build a World-Class Federal Management Team Starting with the Senior Executive Service (SES). To ensure a first-class Federal workforce long-term, we will invest in our civil service leadership by taking administrative actions that result in a broader experience and skill base across the Federal Executive Corps. This includes addressing the “pain points” in the hiring process and enhancing training and accountability over the terms of their service. Enable Agencies to Hire the Best Increase the number of states with signed demographic data sharing agreements.
Improve our position on the Office of Personnel Management (OPM) Federal Employee Viewpoint Survey – Best Places to Work.
The Federal cybersecurity Cross-Agency Priority Goal helps Federal departments and agencies improve cybersecurity performance by focusing efforts on what data and information is entering and exiting their networks, what components are on their information networks and when their security status changes, and who is on their systems. The White House will focus agency efforts on improving the security of their networks by implementing the Administration’s priority cybersecurity capabilities and developing metrics to measure their success. The Administration’s priority cybersecurity capabilities are: •Trusted Internet Connections (TIC) - Consolidate external Internet traffic and ensure a set of common security capabilities for situational awareness and enhanced monitoring.
•Continuous Monitoring of Federal Information Systems - Transform the historically static security control assessment and authorization process into an integral part of a dynamic enterprise-wide risk management process. This change allows departments and agencies to maintain an ongoing near-real-time awareness and assessment of information security risk and rapidly respond to support organizational risk management decisions.
•Strong Authentication – Ensure only authorized employees have access to Federal information systems by requiring a higher level of assurance following the HSPD-12 Personal Identity Verification standard.
VA will focus on developing cost-effective and integrated solutions to increase productivity and look for opportunities to divest, eliminate redundancies, and improve efficiency. We must integrate business support processes, Veteran-facing services and technology Department-wide.
Increase the percentage of Montgomery GI Bill or Post 9/11 GI Bill participants who have successfully completed an education or training program.
Decrease VA’s hiring timeline.Improve High Performance Workplace score.
Increase the score of the Diversity Index.Increase the retention rate.
Increase use of shared data and information.
Increase wireless and mobile capabilities.
Increase our scores on the OPM Federal Employee Viewpoint Survey Talent Management Index.
Increase the percentage of VA employees who are Veterans.
Decrease VA’s Veteran employee turnover rate (Veterans).
Reduce number of redundant and legacy systems.
Increase Prevention Index V scores – How well VA promotes healthy lifestyle changes, such as immunizations, hyperlipidemia, smoking cessation, and early screening for cancer.
Since 2009, the Administration has launched a series of initiatives to identify and reduce waste and duplication, while promoting investments that drive innovation. One of the centerpieces of this effort is the Federal Data Center Consolidation Initiative (FDCCI). For more than a decade, federal agencies expanded the Federal data center population to meet the ever increasing demand for diverse, innovative technological services and solutions. The result was a redundant and inefficient Federal data center population, with unnecessary operation and maintenance costs, starving agencies of capital that would be better spent on innovative activities that deliver better, more efficient services to the American people.
Work with the Department to reduce number of sensitive data loss incidentsReduce the amount of VA’s vacant square footage by repurposing or disposing facilities / properties to support Veterans and Veterans’ families.
Increase the number of projects taken off existing Extremely High-Risk Seismic Report.
Reduce improper payments.
Increase the number of VA-owned buildings that meet Federal sustainable building principles.
Reduce the amount of facility condition deficiencies.Reduce the amount of obligations per unique patient user.
Reduce the cost per processed claim while improving timeliness and accuracy.Increase the percent of patients who access VHA health care using a virtual format (e.g., video, smart phone or online services).
Increase the Department’s preparedness posture to respond to and recover from all-hazards incidents.
In response to the critical need for ensuring that the federal Government possesses the Human Capital required to meet 21st Century mission-related challenges, the Office of Personnel Management (OPM) designated closing skills gaps as one of its key management initiatives. The Chief Human Capital Officers Council established a government-wide working group led by the Department of Defense (DoD) and OPM to identify, measure, and close high risk staffing gaps. High risk skills gaps are defined as the 3-5 mission critical occupations or competencies where staffing gaps could jeopardize the ability of the government or specific agencies to accomplish its mission.
In June of 2012, agencies submitted information about identified staffing gaps to OPM, which determined the baseline for establishing agency targets. End of year results will be submitted in February of 2013.
Meet or exceed the Secretary’s socio-economic goals for Service Disabled Veteran Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB).
Reduce VA’s vulnerability to insider threats, and safety and security risks.
Increase percentage of claims filed online.
“[What] we want to do is to make sure that every single agency, even as they’re tending to their energy initiatives or providing homeland security or transportation or defense, that we’re also thinking about how are we’re advancing the cause of giving small businesses and entrepreneurs opportunities to start creating the next Google or the next Apple or the next innovative company that’s going to create jobs and improve our economy.” Entrepreneurs and small businesses are the engines of American innovation and our economic success, and President Obama is committed to helping them grow and prosper. Our nation’s small businesses employ over 60 million Americans, or half of the private sector workforce, and account for roughly 60 percent of gross job creation. Moreover, expanding enterprises less than 5 years old have been responsible for nearly all net job creation in the United States during the last 30 years, with a relatively small number of rapidly growing companies generating an outsized share of new jobs – in every industry and across the country. Two of America’s greatest assets are the economic dynamism of our small businesses and the diversity of our entrepreneurs. To maximize our competitive advantage as a nation, we must ensure that, with hard work, American entrepreneurs have the opportunity to find the capital, training, and market access they need to start and grow their businesses. This vision of inclusive entrepreneurship is at the core of the President’s plan to create an economy built to last. Across the Federal government, a range of diverse programs already serve the needs of startups and small businesses. The White House Startup America initiative focuses on accelerating high-growth entrepreneurship throughout the Nation, and the White House report Moving America’s Small Businesses and Increase compensation claims processing timeliness and quality.
The Federal government spends over $500 billion annually to acquire goods and services to conduct agencies’ business. The Administration has already identified commodities for which agencies spend billions annually and has initiated acquisition and management savings efforts aimed at reducing the government’s costs to acquire and use these commodities. For example, the Federal Strategic Sourcing Initiative (FSSI):
•is saving at least $40 million annually on office supplies;
•is projected to save 30% in cost of printing and copying by reducing the purchase cost of the devices and implementing better print management strategies; and
•is projected to save at least $100 million on wireless devices and services by the end of FY 2013 and increasing savings to $170 million annually by the end of FY 2016.
However, agencies have traditionally acquired and managed these common commodities in a decentralized manner and failed to achieve economies of scale or to implement effective spend management practices internally or across the government. As a result, many agencies often pay higher prices to acquire and use these commodities than necessary. This cross-agency goal will encourage agencies to reduce duplication, leverage their buying power, and improve the management of these products and services.
Agencies may meet this goal by leading agency-wide strategic sourcing efforts, establishing a new inter-agency strategic sourcing vehicle, or participating in another solution that leverages the government’s buying power and reduces the cost to the taxpayer. In addition, agencies must increase their use of Federal Strategic Sourcing Initiative vehicles by at least 10 percent in both fiscal years 2013 and 2014,
Increase the National Call Center Customer Satisfaction Index Score.The Federal Government owns or leases roughly 1.1 million real property assets, including land, buildings, and structures. Within this portfolio, there are opportunities for savings by reducing Federally-occupied space and/or using and operating space more efficiently. The Government Accountability Office has identified real property as a potential source of significant government savings. To achieve the goal of shrinking the Federal real estate inventory and reducing operating costs, the Administration has taken several steps to improve the management of Federal real property.
Improper payments are payments made by the government to the wrong entity, in the wrong amount, or for the wrong reason. Although not all improper payments are fraud, and not all improper payments represent a loss to the government, all improper payments degrade the integrity of government programs and compromise citizens’ trust in government. This Administration has made it a top priority to significantly reduce the government-wide error rate.
When the President took office in 2009, payment error rates were on the rise. In fiscal year (FY) 2009, the government-wide improper payment rate was 5.42 percent. Since then, this error rate has been declining, down to 5.29 percent in FY 2010, 4.69 percent in FY 2011, and 4.35 percent in FY 2012. Based on reduction targets set by the agencies, the government-wide improper payment rate is on a trajectory to decline to 3 percent in FY 2016. Therefore, by the end of FY 2016, no less than 97 percent of all government payments will be accurate. Historical data over the past three years show that each percentage improvement in our accuracy rate equates to roughly $44 billion in improper payments avoided. Interestingly, there are some principles of accounting that point to a 3-percent error rate as a key threshold or target for materiality. Thus, our new goal ensures that tens of billions of dollars in improper payments will be avoided, while also employing a common rule of thumb used by private and public sector accounting professionals.
Increase the percentage of patients rating VA Health Care as 9 or 10 on a scale from 1 to 10 (outpatient).
Deliver seamless and integrated services while increasing the efficiency and effectiveness of virtual access
VA will provide timely, accurate decisions on Veterans’ disability claims and eliminate the claims backlog in FY 2015
The Eliminate Veteran Homelessness (EVH) initiative is intended to prevent Veterans and their families from entering homelessness and to assist those who are homeless in exiting as safely and quickly as possible.
Investment in VA facilities, technology, systems, programs, and business processes needed to be conducted with a view to requirements emerging decades in the future, including the needs of an increasingly diverse demographic of Veterans and eligible beneficiaries.
To become an accessible and responsive organization, VA needed to expand and enhance its connections with Veterans and eligible beneficiaries, emphasize commitment and transparency, and engage with its own employees. VA also made a commitment to be more flexible and agile to ensure it could put in place the structure necessary to meet the service and benefit needs of Veterans and eligible beneficiaries, while equipping the VA workforce with the wherewithal to do so.
The provision of effective and efficient benefits and services necessitated a new emphasis on data collection, metrics, and performance monitoring. Managers needed to be held accountable for results that mattered to Veterans and eligible beneficiaries. Additionally, it was essential that strategic vision drive budgetary decisions and program planning.
VA launched CRISP in order to improve access controls, configuration management, contingency planning, and the security management for a large number of these VA information technology systems. The foundational elements of CRISP are rooted in shifting away from pre-defined audit preparedness and nurturing a culture where securing VA sensitive information is embedded in normal operations.
CDI is a new initiative designed to harmonize and sequence the exchange and use of digital information within VA’s computing environment and between VA and its mission partners in the delivery of benefits to Veterans. Today, the ability of VA to integrate capabilities and services provided to Veterans is hindered by a legacy environment in which the same or similar information about Veterans is gathered and stored in multiple places. This data decentralization and lack of an authoritative common data source can require the Veteran to re-enter duplicate information in multiple applications.
The focus of the Eliminate Veteran Homelessness initiative is on acquiring safe housing, needed treatment services, opportunities to return to employment, and benefits assistance. The EVH initiative is built upon six pillars, where each pillar represents a level of integrated services provided by VA directly to, or through cooperative partnerships for, Veterans and their families who are homeless or at risk of being homeless. The six pillars include: (1) outreach and education, (2) treatment, (3) prevention, (4) housing and supportive services, (5) income, employment, and benefits, and (6) community partnership. These six pillars encompass a wide continuum of interventions and services.
The EVEAH initiative focuses on eliminating disparities in access to care wherever they exist within the VA system. VA has already transitioned from inpatient to outpatient settings where technology solutions safely permit, through telemedicine, in-home care, and other delivery innovations.
EMS helps VA employees and Veterans connect to data and applications so they can collaborate and communicate when they are mobile. VA has released several mobile applications and application programming interfaces, and launched the va.gov/developer website, which is a hub for sharing resources with intra- and inter-agency developers as well as the public. VA has dozens of mobile applications in various states of production to provide fast, efficient delivery of services to Veterans, their caregivers, physicians, the VA workforce, and the American public.
IAM provides the ability of VA to rapidly search, identify, and authenticate who is accessing its information systems. It is a critical aspect of meeting Department-wide and Federal Government information security mandates. The IAM supports key VA business services and capabilities to provide a longitudinal view of Veterans or beneficiaries electronic records for health and benefit delivery and services. VA has a responsibility to ensure that critical data is protected in both a secure and consumable manner.
The IVMH initiative will transform VA mental health programs into a subsystem operating within the larger VA health care system, which is self-regulating, patient-centered, and offers meaningful choices to Veterans and families. IVMH will also ensure ongoing recruitment and retention of mental health staff; enhance delivery of evidence-based psychosocial interventions; inform planning, implementation, and operations using a public health model; collaborate with VBA’s Compensation and Pension Program to revise the disability rating schedule for mental health conditions; and develop communication to minimize misunderstandings and tensions regarding the interactions between treatment for mental health conditions and disability ratings.
- Improve Veteran Mental Health- New Models of Care
- Research and Development- Health Care Efficiency- Health Informatics
The Integrated Benefits Portfolio (IBP) moves VBA to a digital operating environment where claims information will be received electronically and processed through collaboration and integration among the Veterans Benefits Management System (VBMS), Veterans Relationship Management (VRM), Virtual Lifetime Electronic Record (VLER), Veterans Claims Intake Program (VCIP), Disability Benefits Questionnaires (DBQs) and other related initiatives.
IHP supports Veteran Centered Care (VCC), improves healthcare access, and provides strategic direction, oversight and coordination of the Secretary’s major transformational initiatives that fall under the responsibility of Veterans Health Administration.
The IHP is comprised of remaining IT work from six Major Initiatives that transitioned to sustainment in 2012-2013:
- Enhance Veteran Experience and Access to Health Care
IHP is being managed in collaboration with VA Office of Information and Technology (OIT) to ensure project success and timeliness.
In testimony before the Senate Committee on Veterans’ Affairs, Acting Secretary of Veterans Affairs Sloan D. Gibson outlined serious problems regarding access to healthcare and key actions the Department of Veterans Affairs (VA) has taken to get Veterans off wait lists and into clinics.
1. Get Veterans off wait lists and into clinics;
2. Fix systemic scheduling problems;3. Address cultural issues;
“The trust that is the foundation of all we do – the trust of the Veterans we serve and the trust of the American people and their elected representatives –has eroded,” said Acting Secretary Gibson. “We have to earn that trust back through deliberate and decisive action, and by creating an open and transparent approach for dealing with our stakeholders to better serve Veterans.”
Gibson discussed six key priorities to begin restoring trust:
4. Hold people accountable where willful misconduct or management negligence are documented;
5. Establish regular and ongoing disclosures of information; and,6. Quantify the resources needed to consistently deliver timely, high-quality healthcare.
NCA’s transformation will incorporate the transition to a SOA and Enterprise Service Bus (ESB) platform. NCA is developing a modernized, redesigned BOSS to participate in the event driven architecture for the exchange of information pertaining to the burial of Veterans and their dependents. In FY 2014, NCA will deliver automated FNOD processing and Resolution letters. VLER Memorials will also deliver the redesign pilot in FY 2014 and improved IOC in FY 2015 for automated delivery of VA burial and memorial benefits to eligible Veterans and their families. These development efforts fall under (1) the redesign of BOSS Enterprise and its subsystems and (2) the improvements to the legacy BOSS Enterprise to develop better data-sharing across VA for reduced burial and memorial benefits delivery cycle times.
The New Models of Care Initiative will educate and empower patients and their families and ensure a more holistic, Veteran-centered system, greatly improving access and coordination of care. This includes eight sub-initiatives: Patient Centered Care Culture, Patient Centered Care Medical Home, Preventive Care Program, Virtual Medicine (Non-Telehealth), Virtual Medicine (Telehealth), VA Point of Service Kiosks, Hospital Quality & Transparency, and Patient Centered Long-Term Care.
Development and execution of a Unified Communication and Collaboration strategy that enables a converged platform serving all communications media (voice, data, video, chat, presence, and unified messaging)
VA OIT is continuing to pursue the Cloud Computing initiative that paves the way to increase capacity and add capabilities without investing in new infrastructure, training new personnel, or licensing new software. With the cloud providing rapid elasticity, customers can commission or decommission virtual environments with minimal service provider interaction. This accelerates the process and provides the advantage of “fast IT” necessary to support agile development efforts and the rapid delivery of Veteran-facing IT functionality. Key transition activities related to delivering cloud capabilities include:
• Expansion of internal IaaS and Platform as a Service (PaaS) offerings• Continue investigation of the viability of using external SaaS providers to deliver Email as a Service as compared to internal cloud options
• Implementation of the Adaptive Cloud Environment (ACE) to provide IaaS capabilities and support services in a standardized orderable environment
• Plan for continuing the capabilities provided for in ACE after the conclusion of the current contract with a seamless transfer of services between cloud providers
• Implement a cloud broker to aggregate, integrate and customize internal and external cloud services.
The VRM program was established as an enterprise-wide, multi-year initiative to improve Veterans’ secure access to benefits and services delivered through the VBA, in partnership with the VHA and the NCA. A key VRM priority is to enhance compensation delivery and pension claims processing, supporting VA’s goal to reduce the claims backlog. VRM provides consistent, user-centric access that will improve Veterans’, their families’, and their agents’ self-service experience through a multi-channel customer relationship management approach. VRM is designed to improve the speed, accuracy, and efficiency in which information is exchanged between Veterans and VA, regardless of the communications method (phone, web, email). VRM focuses on modernization of voice telephony, unification of public contact representative desktops (Unified Desktop), implementation of Identity Access Management (IAM), development of cross VA knowledge management systems, implementation of Customer Relationship Management systems (CRM), and integration of self-service capabilities with multiple communication channels.
The Veterans Benefits Management System (VBMS), a web-based, electronic claims processing system complemented by improved business processes. This system is replacing many of the outdated systems previously used to manage the claims process. It also provides VBA with significantly more features, capabilities, and decision support tools to streamline and improve the accuracy of the claims process. By improving the decision support tools used by the VBA workforce and other stakeholders, VBMS will assist VBA in eliminating the existing claims backlog and serve as the enabling technology for quicker, more accurate, and integrated claims processing in the future.
FY15 - Key Objectives 1) Integrate Automated Business Rules 2) Integrate legacy functionality 3) Support national workload management strategy
The VBMS FY15 Tactical Roadmap, below, outlines unconstrained approach to achieve VBA’s strategic goals. The roadmap can be found at:
http://vaww.oed.portal.va.gov/products/VBMS/programcontrol/ScopeManagement/Forms/AllItems.aspx
The Veterans Claim Intake Program (VCIP) mission is to coordinate the delivery of intake capabilities for source material (documentation, electronic records and data) in direct support of Veterans benefits delivery, while collaborating with stakeholders to transition VBA from a paperbased to digital operations.
Formerly called iEHR. In 2009, President Barack Obama charged the Departments of Veterans Affairs (VA) and Defense (DoD) to establish a concurrent method by which active and retired Servicemembers could access their health records. Specifically, VA and DoD were called upon to “work together to define and build a seamless system of integration so that when a member of the Armed Forces separates from the military, he or she will no longer have to walk paperwork from a DoD duty station to a local VA health center. Their electronic records will transition along with them and remain with them forever.” The Interagency Program Office (IPO) was established in October 2011 to lead both departments in this effort and to develop and implement an integrated electronic health record capability.
benefits.
This is any necessary additional evidence.
This is an application for Health Benefits that has been signed by the applying Veteran. The form allows Veterans to apply for enrollment in the VA health care system, or for dental
The Health Benefits application includes fields such as the Veteran's general, insurance, employment, military service, and financial information.
1010EZ Unsigned is an electronic application for health benefits. The form allows Veterans to apply for enrollment in the VA health care system, or for dental benefits, and has been electronically signed by the Veteran.
This request is for financial information related to procurements.A 589 letter notifies the Veteran that their loan is now guaranteed by the VA.Access Certificates grants the appropriate physical access.Ad hoc contact information updates received via mail, fax or email
This is a receipt recording the administration of a medication order.Admission assessment is performed by nurse at time of admission; it may include a psychiatric evaluation and various physical assessments.
Admission order is a progress note that generates admission orders (includes bed type, treating specialty, and diagnosis).
This is notification that the patient has been assigned to a bed and admitted to medical center.
This is initial application information collected.
This is information of the appraisal.This is an order for an appraisal to be conducted.
This is the transmission of benefit information.
This is the communicated burial time and date.
The PIV card is imprinted with applicant photograph.This is official requested and required applicant information.
This is an image of the application package containing the DD-214, Form 1330, the application for Standard Government Headstone or Marker, and any other supporting documentation required to process benefit request.
This is an application package containing the DD-214, Form 1330, the application for Standard Government Headstone or Marker, and any other supporting documentation required to process benefit request.
Appointment Record is an electronic version of appointment information; updated to reflect that the Veteran has checked in.
Similar to the Admission Assessment, the attending physician performs various physical assessments and determines treatment; Must be completed within 24 hours of admission.
This is information about the completed construction asset (i.e., square footage, location, etc.).
Availability List is an electronic list of available appointments, now including the newly scheduled Veteran's appointment.
Basic Veteran information helps determine if the Veteran is eligible or not.This report tracks bed availability within the medical center.The Veterans benefit and other data is used to make eligibility determinations.
Daily batch process updates includes Veteran information and burial location for all records that have a marker ordered.
This is payment for the claim is delivered.
This closeout includes final construction details.
This is the death report form.
This is a copy of the death certificate.The Denial Letter explains the denial of coverage.
These are saved construction design documents.
This is the communicated logistical information for burial service (e.g., schedule, etc.).
Veteran's law judge findings of fact, conclusions of law, and order.
Letter stating the Veteran is eligible for the education benefit.
This is an existing determination approving the Veteran to receive compensation and/or pension benefits.
These are photographs taken at various stages of the project.Consult Order indicates it is medically necessary for the Veteran to receive non-VA care and preauthorization for treatment.
Credit data is related to the credit worthiness of potential vendors.
Faxed copy of the Certificate of Release or Discharge from Active Duty that contains the Veteran's full military service record.
This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage.
This is the application for VGLI requiring documentation of Veteran's previous SGLI coverage.
This letter states all the evidence has not been collected.Diagnostic Results is the creation of visual reports.Digital Signature is the image of the Applicant's signature.This is the retrieval of the Veteran's disability rating to determine if the funding fee is waived for the certificate of eligibility.
Add VA disability rating.
This is an application for education benefit.This is a paper application for education benefit.
This is the retrieval of the Veteran's current disability rating used for eligibility and entitlement of benefits.
Same CDI Elements as Separated from Service List. This contains the military disability rating.
This letter states that Veteran is ineligible for education benefit.The disallowance form is constructed with a template.These are instructions for the patient with information and activities to complete after discharge.
Discharge order is the official order to discharge patient from medical center.This note contains additional services that may be needed by the patient via outside agencies.
This is a report generated within 48 hours of patients discharge (or as per local policy) which summarizes the conditions under which the patient was released.
This is an electronic list of information providing adverse drug to drug combination notices against the patient's total prescription order.
Eligibility Call Tracking tracks who has been called.This is the amount that should be paid to the Servicemember.
This letter states approval for insurance coverage.This is a phone call which explains eligibility for 2 years of SGLI extension of free VGLI coverage.
This is an electronic form documenting appointment information.
This is data related to the disqualification, debarment, or other ineligibility of potential vendors.
Name, Physical Add, File ID (CDI).
This form is used to file a death claim.
This is a notice of multiple payments to coincide with an insurance providers payments.
This is a reference to the document image (e.g., DD 214).
The non-VA provider receives payment on the Fee-Basis claim from Central Fee.This is approval of the pre-authorization of non-VA Veteran care.This is a receipt of payment on the Fee-Basis claim.These are budget revisions resulting from change orders.The fingerprint of an applicant is used to retrieve his or her record and to be imprinted on the PIV Card.
This is processing of any foreclosure so the mortgage note holder receives payment.
This is the completion of the online form for the certificate of eligibility.This is a paper form of the application for Service-Disabled Veterans Insurance.
This is an electronic version of the application for Service-Disabled Veterans Insurance.
The Claim for Family Coverage Death Benefits (SGLI) Form is used to claim FSGLI proceeds for a deceased spouse or dependent.
The Form Letter states that payment has not been approved.
The Claim for Family Coverage Death Benefits (SGLI) Form is used to claim FSGLI proceeds for a deceased spouse or dependent.
This is an application for TSGLI Benefits is used to apply for a TSGLI benefit.This section of the Application for TSGLI Benefits is completed by the Servicemember to apply for a TSGLI benefit.
This is a summary of all funding fee activity.
These are imprints on the PIV Card.
This is the paper copy of Veteran's medical bill.
The Report of Death of a Family Member Form is used by military casualty and personnel offices.
This Funding Status Update is a notice of approval for funding.The Grave Location is information about the Veteran and grave location.The Grave Marker is data associated with the grave marker upon delivery to the cemetery.
Guaranteed Loan Notification is a message displayed to the Lender in FFPS that the loan is now guaranteed
The Veterans benefit and other data is used to make eligibility determinations.
The I-9 Form, or the Employment Eligibility Verification, is given to the Registrar by the Applicant
The Ineligibility Letter explains the ineligibility decision and appeal procedures.
This letter explains the Veterans ineligibility to receive health benefits, as well as appeals information.
This is the aggregated insurance premiums that were deducted from Servicemembers? paychecks.
This letter notifying explaining ineligibility to receive benefits or services.
This is the reconciliation of loan data with what is in VA records.
This is the bulk order for gravestones or markers sent.This is an electronic copy of Veteran's medical bill.
Medical information is used to help determine if Veteran is eligible or not.Medical information is used to assist in entitlement determination.
This is the publication of awarded vendor.
This is a record of the payment made.
This is the sending of premium payments.This is a request for VGLI premium payments.
This is an electronic form containing patient information and the prescription order.
This is a bar code scan of medications administered to the patient.Military service information is used to verify eligibility.Veteran's military service history (DD-214) is retrieved in order to verify eligibility.This is a scanned image of the DD-214, which includes military service history of deceased Veteran.
Veteran service information is retrieved for the eligibility determination.This is the National Agency Check and Inquiries that is confirmed in PIPS.
This letter explains why the Veteran is not eligible for VGLI payment.
This is an entry into the accounts receivable general ledger updating or closing the debt.This is the confirmation of the appraisal and issuance of a notice of value.This is a notification updating the vacated bed to a cleaning status before it can be made available.
This is a final progress note before patient is discharged; it may include physical assessments.
This is a once-per-shift report capturing the patient's status.
This is an electronic record of a patient's medical history.
This is a payout of all award records and copy of statement.A random/unique number is selected by applicant and imprinted on PIV Card.
These are types of services that are provided for counseling.
This is an electronic version of medical problems.
This is the confirmed Special Agreement Checks.
The information is entered via electronic form.
This is the Request for Personnel Action form.
These are certified payments.
This is an electronic version of the prescription information.This is the retrieval of information about previous loans.
These are key project findings which are created during construction.Information is captured during construction phase activities.This is official response to solicited procurement submitted via mail, email, or fax.
This is the official vendor response to solicited procurement.
The data is associated with the remains upon arrival to the cemetery.The Case Manager may go back to the NOK for more information to determine eligibility.
This is the confirmation that School is approved to participate in VA program.
This is a list of Veterans recently separated from the service.
This is a paper form by which the Veteran applies for the VGLI coverage.This is an online by which the Veteran applies for the VGLI coverage.The Beneficiary submits the Claim for Death Benefits form to file for the benefits of the deceased Veteran. They can also send any informal signed document requesting to be paid in place of the form.
This is additional published data related to solicitation.This is a published document creating procurement solicitation.These are estimates based on proposed building type.
If Veteran is eligible, then Supplemental Insurance Information is sent.This is the amount to be paid to the Servicemember.
This specific data containing information about the chosen vendor.This is data related to the performance of potential vendors on past engagements.This is data related to the self-reported performance from potential vendors on past engagements.
This is verification of Veteran's present enrollment.This is an electronic record of a patients allergy information.Demographic and other data is needed to prove Veteran identity to schedule a medical appointment.
Veteran disability rating information is used to help determine if the Veteran is eligible or not.
The Veterans income that is provided by VA (Compensation, Pension, etc.) is retrieved in order to be populated on the certificate of eligibility so the Veteran can use it to verify income with the lender.
Veteran data is used for sign on and automatic population for the application form.
The Veteran's application is submitted to the appropriate party.The Veteran's application is submitted to the appropriate party.Explanation of policy is sent upon approval of coverage.This letter states the Veteran's eligibility to receive VA health benefits.
To fulfill President Lincoln’s promise “… To care for him who shall have borne the battle, and for his widow and his orphan” - By serving and honoring the men and women who are America’s Veterans
Numerous programs provide a broad spectrum of benefits and support services that assist Veterans and eligible beneficiaries. To enable Veterans and eligible beneficiaries to choose the best benefits and services for their needs, VA will improve coordination between our programs, leverage supportive interactions between programs, and reduce overlap across programs.
VA is a customer service organization. Complicated application processes, long processing timelines or difficulties getting information and appointments all impact the client’s experience and satisfaction. Veterans and eligible beneficiaries deserve a support system that is responsive to their needs.
VA’s life-long engagement with its clients begins when Servicemembers first enter service and continues through the remainder of their lives. In support of this engagement, VA and DoD are working together to improve the access, quality, effectiveness, and efficiency of health care, benefits, and services provided to Servicemembers, Veterans, and other beneficiaries.
While VA is not the sole provider of benefits, services, and resources to Veterans and eligible beneficiaries, we hold ourselves accountable for each Veteran’s success, no matter who provides assistance. To provide Veterans and eligible beneficiaries an integrated, coordinated, personalized portfolio of benefits and services efficiently and effectively, we must improve our communication, coordination, and relationships with our partners in other Federal agencies; state, tribal, and local governments; VSOs; MSOs; academic affiliates; unions; nonprofits; and private industry.
The benefits, services, and resources available to our current and future clients, and the means and mechanisms for delivering them, must be widely-known and well understood. We will expand the ways in which we connect to our clients to amplify awareness of the services and benefits available to Veterans and eligible beneficiaries. We will connect with Veterans and eligible beneficiaries, our partners, and the Nation through clear, aligned, and proactive interactions.
VA recognizes that an organization is only as strong as its people, and realizes that it must build on successes and continue to transform the way it manages human capital. VA is a customer service organization. VA’s greatest asset is its workforce.
The explosion of information capabilities available to all citizens via the Internet and mobile computing has forever changed how individuals communicate with each other and with providers of goods and services. Information “on demand” is now a core expectation; so is the ability to transact both work and personal business “anytime, anywhere.”
The size of the Veteran population may be decreasing, but the demographics and preferences are increasing in complexity. VA’s infrastructure – organizational structure, equipment, and facilities – must become more flexible and scalable in order to better serve Veterans of today and tomorrow.
VA has a fundamental responsibility to be an effective steward of taxpayer dollars. VA must continue to eliminate wasteful spending and ensure that the proper controls, practices, and safeguards are in place to prevent misspending of tax dollars.
Hurricane Sandy (2012), the bombing at the Boston Marathon (2013), the emergence of the H7N9 influenza strain in China (2013), and the fertilizer plant explosion in West, TX (2013) all serve as recent reminders that natural, public health, and technological disasters and terrorist attacks can occur at any time, in any place, and with little or no warning. VA must protect against and prepare to respond to as well as recover from all hazards to ensure the safety and security of Veterans and eligible beneficiaries, volunteers, employees, and visitors at VA facilities while integrating, improving, and increasing VA’s resilience through operational continuity and preparedness.
The Office of Academic Affiliations (OAA) oversees VA’s statutory mission to train health professionals. OAA provides leadership, advice, and subject matter expertise across the full range of VHA’s health professions education programs, including trainee education policy, training budget development and execution, and academic affiliation relationships.
The Office of Logistics and Supply Chain Management establishes and oversees enterprise supply chain management policies and provides specific logistics support services
The Office of National Acquisition Center delivers innovative acquisition and logistics solutions for the health care-related needs of our Veterans and Government clients through fiscal responsibility.
The Office of Policy, Systems, and Oversight provides leadership and management to the Department wide acquisition program; formulates VA-wide procurement doctrine and policy; develops and implements procurement and risk management, quality assurance, and compliance activities; and directs the development, deployment, and maintenance of enterprise automated systems including the Electronic Contract Management System.
The Administrative & Logistics office manages non-IT and IT inventory; manages the OSP Transit Benefit Program; provides oversight for payroll processing, provides procurement and contract management support; manages space and facilities; and manages the travel program.
The Administrative and Loan Accounting Center (ALAC) provides financial management support to the VA administrative accounting and housing programs by providing accounting, financial reporting, voucher examining, payments, budget support, verification, recertification, reclamation, limited payability, and financial advisory services for this national operation.
The Office of Acquisition Program Support manages acquisition human capital programs; manages the VA's supply fund; manages acquisition strategic planning and operational assessments; and integrates VA acquisition systems to achieve greater efficiency and effectiveness.
The Office of ADUSH/AO serves Veterans and their families by delivering improved logistics, procurement, capital, facilities, and issues management through VISNs, VHA facilities, and directly to Veterans and their families. The office comprises 12 components that strive to lead VHA administrative operations towards excellence using the guiding principles of financial stewardship; customer-centric services for our Nation's Veterans; assurance of a learning environment for employees; and demonstrating inclusion through a respectful and diverse workforce.
The Office of the Assistant Deputy Under Secretary for Health for Clinical Operations (ADUSH/CO) strives to provide clinical services to Veterans and their families that serve as the benchmark for health care excellence and value.
The Office of the Assistant Deputy Under Secretary for Health for QSV (ADUSH for QSV) enhances the quality, safety, reliability, and value of VHA's clinical and business systems by enabling innovative, enterprise wide approaches to compliance, risk awareness, and continuous improvement. QSV allows VHA to provide the best health care value to the Veteran by ensuring outstanding population health and an excellent and seamless patient experience with the lowest expenditure of resources. QSV anticipates and manages risks by ensuring VHA clinical and business processes are highly reliable, educating the workforce, and encouraging highly effective collaborative teams dedicated to improvement. QSV conducts a variety of functions to foster a culture that acts with integrity to achieve accountability while remaining mindful, proactively risk aware, and highly reliable and predictable in delivery systems.
The Assistant Deputy Under Secretary for Health (ADUSH) for the Office of Informatics and Analytics (OIA) provides health data and ready access to health data in a multitude of formats and through a wide variety of systems to ensure Veterans and their beneficiaries receive optimal health care and other services in timely and efficient ways.
The Office of Patient Care Services is dedicated to ensuring the full continuum of health care, which comprises health promotion, disease prevention, diagnostics, therapeutic and rehabilitative care, recovery and palliative care. PCS provides care through policy and program development that promotes dignity and respect, and is achieved by utilizing innovative approaches and technologies through interdisciplinary collaboration both within and outside of VHA.
The Assistant Deputy Under Secretary for Health for the Office of Policy & Planning (OPP) advances the Veteran health care system through mission-critical planning, forecasting, information and policy analysis.
The Office of Workforce Services is responsible for all elements of human capital management within VHA. The Office of Workforce Services provides support services to over 288,000 VHA employees and approximately 117,500 trainees in areas including human resources, training, education and professional development. To achieve VHA's mission, it is essential that VHA is prepared to recruit and retain skilled, dedicated, and high-performing employees, as well as develop a talented succession pipeline. The Office of Workforce Services recognizes that employees are VHA's most critical asset and is committed to achieving individual and organizational high performance. The ADUSH for Workforce Services is responsible for advancing VHA's strategic position on personalized, proactive and patient centered health care delivery and clinical workforce management. The goals of the Office of Workforce Services are driven by VA and VHA missions, strategic goals, objectives and strategies.
The Office of Workforce Services comprises a staff office and four program offices: Workforce Management and Consulting, Employee Education System, National Center for Organizational Development, and Office of Academic Affiliations. The Office of Workforce Services and each of its program offices support VHA through program and policy oversight. Additionally, the program offices conduct additional work to support the operational performance of VHA through both coordination and direct service delivery to the field.
The Advisory Committee Management Office (ACMO) provides administrative and management support to the Department's 24 Federal Advisory Committees. VA's advisory committees solicit advice and recommendations from outside experts and the public concerning programs for which the Department is responsible for by law.
The Appeals Management Center is VBA's centralized processing center for appeals remanded by the BVA.
The Assistant Secretary for Human Resources and Administration is responsible for providing VA-wide responsibilities to such programs as human resources management, diversity and inclusion, discrimination complaint resolution, labor-management relations, VA's Learning University, corporate senior executive management, and general administrative support (primarily services to VA Central Office). The Assistant Secretary serves as the Department's designated Agency Safety and Health Official and is responsible for administering the Occupational Safety and Health and Workers' Compensation programs. The Assistant Secretary also serves as the Department's Chief Human Capital Officer, advising and assisting the SECVA in carrying out VA's responsibilities for selecting, developing, training, and managing a high-quality workforce in accordance with merit systems principles.
The Assistant Secretary for Information and Technology serves as the Chief Information Officer (CIO) for the Department. As the CIO, the Assistant Secretary is the principal advisor to the SECVA on matters relating to information and technology management in the Department as delineated in P.L. No. 104-106, the Clinger-Cohen Act, the Paperwork Reduction Act, Chapter 35 of Title 44 U.S.C.; and any other associated legislated or regulatory media.
The Assistant Secretary for Management serves as the Department's Chief Budget Officer, Chief Financial Officer, and Senior Real Property Officer. The Assistant Secretary is responsible for financial management, budget administration, resources planning, business oversight activities, and monitoring the development and implementation of VA's performance measures. The Assistant Secretary serves as the Department's principal advisor for budget, fiscal, capital and green program management (energy, environment, transportation/fleet, and sustainability) policy, and supports the VA governance bodies with regard to capital-asset portfolio management and implementing the strategic capital-asset planning process.
The Assistant Secretary for Operations, Security and Preparedness is the principal advisor to the SECVA and DEPSECVA on VA's capability and readiness to continue services to Veterans and their families, respond to contingency support missions to the DoD and other Federal agencies engaged in emergency-response activities and respond effectively during national emergencies.
The Assistant Secretary for Policy and Planning is responsible for the SECVA's policy analysis and planning processes, and their integration into the Department's Strategic Management Process. The Assistant Secretary's functions entail responsibility for performing Department-level policy analyses and development, program evaluations, strategic planning, quality improvement, actuarial studies and assessments, Veterans' demographics, VA/Department of Defense (DoD) coordination services, and statistical analyses. The Assistant Secretary is responsible for the Nation's official estimates and projections of the Veteran population and the National Survey of Veterans, Active-Duty Service members, activated National Guard and Reserve members, family members, and survivors.
The Assistant Secretary for Public and Intergovernmental Affairs develops, maintains, and communicates the Department's message through media relations and public, intergovernmental and Veteran engagement to empower Veterans and their families. The Assistant Secretary oversees the Department's communications with Veterans, the general public, VA employees, and the news media. The Office of the Assistant Secretary for Public and Intergovernmental Affairs works to build confidence in VA and its readiness to serve America's Veterans of all generations.
The Office of the Associate Deputy Assistant Secretary for Congressional and Legislative Affairs is responsible for the business and congressional liaison functions of the office, including office operations and administration and the congressional liaison offices and staff functions located on Capitol Hill. There are two director-level reports: Director of Operations and the Director of Congressional Liaison Service.
The Benefits Assistance Service (BAS) serves as advocates for Service members, Veterans, eligible beneficiaries and other stakeholders, to ensure they are knowledgeable and informed about accessing and receiving VA benefits and services.
The Benefits Legislative Affairs Service establishes goals, objectives, and priorities for the Benefits Legislative Affairs Service, develops Veterans benefit legislative priorities and monitors and champions them before Congress, and contributes to the Department's Title 38 congressionally mandated reports process.
The Board of Veterans' Appeals (BVA) was established in 1933 and operates by authority of, and functions pursuant to, Chapter 71 of Title 38, U.S.C. The Board consists of a Chairman, Vice Chairman, Principal Deputy Vice Chairman, and sufficient Veterans Law Judges (VLJs), staff counsel, and other administrative and clerical staff to conduct hearings and decide appeals in a proper and timely manner. The Board's organizational structure includes an Office of the Chairman; the Appellate Group; an Office of Management, Planning, and Analysis; and an Office of VLJs. The Appellate Group is led by the Principal Deputy Vice Chairman and includes: the Chief Counsel for Operations; the Chief Counsel for Policy and Procedure; the Chiefs (Senior Counsel) of Litigation Support, Quality Review, and the Training Office; a Medical Advisor; a Counsel for Labor Relations; several Special Counsel who cover a variety of legal specialty areas; and numerous legal support personnel. The Office of Management, Planning, and Analysis is the administrative directorate of the Board, consisting of the Director, the Deputy Director, the Administrative Support Division, the Decision Team Support Division, and the Financial Management Division. The Office of VLJs comprises two Deputy Vice Chairmen, 10 Chief VLJs, 10 Senior Counsel, and numerous VLJs and staff counsel.
The Board has jurisdiction over appeals arising from the Department's regional offices, medical centers, National Cemetery Administration (NCA), and Office of General Counsel (OGC). Although the Board has jurisdiction over a wide variety of issues and matters, the vast majority of appeals considered involve claims for disability compensation or survivor benefits. Examples of other types of claims addressed by the Board include fee-basis medical care, waiver of recovery of overpayments, reimbursements for emergency medical treatment expenses, education assistance benefits, vocational rehabilitation training, burial benefits, and insurance benefits.
The Budget and Procurements office provides formulation, preparation, submission and execution of the OSP internal budget and operating plans; ensures payment and oversight for monthly obligations for all billings; provides monthly execution of the performance review; and executes procurement of goods and services.
The Budget Service formulates, justifies, and monitors budget requirements, funding, obligations, and expenditures for all NCA programs, including unique requirements related to cemetery operations and maintenance, major and minor cemetery construction projects, capital asset investment, historic properties, grants to states and tribal organizations to establish and maintain Veterans cemeteries, multiple burial benefits as established by Congress (interment, grave liners, outer burial receptacles, headstones, markers, and medallions), and NCA's Gift Fund (separate from VA Gift Fund).
Business Information Office provides VHA's POWER and POWER Plus reporting systems, and forecasts collections amounts.
The Business Operations Division provides financial, budgeting, human resources and resource management expertise, and support to the Offices of the DUSHOM.
Business Policy Office develops, evaluates, and ensures consistent policies in the provision and delivery of VHA health care benefits and operations.
The Business Process Improvement Service ensures that national cemeteries have a current and validated set of operational standards and measures that describe and quantify national shrine operations in the areas of interment, grounds maintenance, headstone/marker operations, facility and equipment maintenance. The service also manages the NCA Organizational Assessment and Improvement (OAI) Program for national cemeteries and Central Office components. This includes developing or updating all program materials, selecting and training site visit teams of NCA employees, scheduling site visits, and overseeing and documenting site visit results through timely reports.
The Business Process Re-engineering Office (BPRO) is responsible for improving business processes to align all aspects of the organization with Purchased Care to promote business effectiveness and efficiency, while striving for innovation, flexibility, and integration with technology.
Business Systems Management (BSM) is responsible for the re-engineering, implementation, and management of innovative business solutions to improve the effectiveness and efficiency of Purchased Care and enhance Veteran health care.
The Office of Capital Asset Management Engineering and Support (OCAMES) provides VHA's guidance, oversight, and technical support for capital initiatives and engineering operations. Programs within this Office include Major Construction, Minor Construction, Non-Recurring Maintenance (NRM), Clinical Specific Initiatives (CSI), Leasing, Sharing Use of Space, Enhanced Use Leasing, Energy, Fleet, Engineering Operations, and State Home Construction Grant Program.
The Business Process Re-engineering Office (BPRO) is responsible for improving business processes to align all aspects of the organization with Purchased Care to promote business effectiveness and efficiency, while striving for innovation, flexibility, and integration with technology.
The Clinical Business Systems Office (CBSO) is responsible for delivery of the innovative and patient-centric business solutions to ensure high quality, coordinated, and equitable delivery of non-VA patient care.
The Optimization and Standardization Department (OSD) is responsible for the evaluation of existing processes and procedures to identify opportunities for process improvement that leverage available industry strong practices using readily available technology and resources.
The Program Management Office (PMO) centralizes and coordinates the management of projects supporting Purchased Care business systems utilizing a comprehensive project management framework to support standard project management practices.
CBO Systems Management (CSM) is responsible for defining realizable solutions for intra/inter-agency business initiatives sponsored by ADUSH/OM to ensure Veterans access to their health benefits and services while achieving operational efficiencies.
The Center for Engineering and Occupational Safety and Health (CEOSH) helps VA comply with internal and external requirements, improve existing programs, and maintain awareness of programmatic changes.
CFBNP develops partnerships with and provides relevant information to faith-based, nonprofit, and community leaders and organizations in order to expand their knowledge of and participation in VA's programs and services to better serve our Nation's Veterans, their families, survivors, and caregivers.
This office operates to support the central area.
The Center for Innovation identifies, prioritizes, funds, tests, and evaluates the most promising solutions to VA's most important challenges with the goal of increasing Veterans' access to VA services, improving the quality of services delivered, enhancing the performance of VA operations, and reducing or controlling the cost of delivering those services that Veterans and their families receive.
The Center for Minority Veterans (CMV) promotes increased access to and use of VA services and benefits by minority Veterans.
The Center for Women Veterans (CWV) monitors and coordinates VA's health care, benefits services and programs for women Veterans; advocates a cultural transformation within VA and the general public to recognize the service and contributions of women Veterans and women in the military; and raises awareness of the responsibility to treat women Veterans with dignity and respect.
The Chancellor, VA Acquisition Academy creates learning opportunities for acquisition professionals to efficiently award and manage contracts to attain the goods and services needed to achieve the vital mission of VA.
Chief Business Office Member Services, managed by the Deputy Chief Business Officer for Member Services, support Veterans' access to VA health care services and benefits information through program management and oversight of Member Services functions. Overall administrations of Member Services program management in synergy with monitoring, controlling and auditing all function areas.
Chief Business Office Purchased Care is managed by the Deputy Chief Business Officer for Purchased Care Services and supports the delivery of health care benefits through enterprise program management and oversight of Purchased Care functions. This includes overall management of Health Care Payer Programs, which involves developing legislative, regulatory, and policy standards for program management, managing, monitoring, controlling and auditing all program areas.
The Chief Business Office Revenue Operations is managed by the Deputy Chief Business Officer for Revenue Operations and focuses on process standardization and provides technical expertise in revenue cycle management, including metric-based operational analyses.
The Children of Women Vietnam Veterans (CWVV) Health Care Program provides reimbursement for medical services and supplies for children with VBA-adjudicated birth defects born to women Vietnam Veterans.
Clinical Business Systems Office (CBSO) is responsible for the delivery of innovative and patient-centric business solutions to ensure high quality, coordinated, and equitable delivery of non-VA patient care.
The mission of Compensation Service is to provide monthly payments to Veterans in recognition of the effects of disabilities, diseases, or injuries incurred or aggravated, during active military service.
The Office of Compliance and Business Integrity (CBI) serves to advance all elements of an effective compliance and oversight program for VHA revenue and purchased care operations.
The Congressional Liaison Service provides congressional liaison support to Members of Congress and staff, maintains liaison offices in Senate and House office buildings, and receives, processes, and resolves Member requests for assistance with constituent and policy inquiries.
Processes executive correspondence/concurrence actions.
Consolidated Patient Account Centers (CPAC) program uses innovative business processes to deliver revenue services that enhances Veterans health care. There are seven consolidated centers across the country that serve the 21 VISNs and associated VAMCs.
The Contracting Services office administers supply, acquisition, and contracting activities in compliance with Federal and VA acquisition regulations to meet the unique needs of NCA's national cemeteries, Memorial Service Networks and headquarters elements. It also analyzes and evaluates markets for unique supplies and services needed to meet NCA operational needs (such as grounds maintenance for cemeteries that are several hundred acres in size, outer burial receptacles or crypts, headstones, markers, and medallions production and delivery), develops procurement sources, and maintains relations with vendors. Additionally it advises NCA staff on planning, developing, and implementing statements of work, specifications, and strategies for standardization of items used at multiple locations and consolidated buys.
The Corporate Enterprise Legislative Affairs Service establishes goals, objectives, and priorities for the Corporate Enterprise Legislative Affairs Service, develops corporate enterprise legislative priorities and monitors and champions them before Congress, and responds to congressional inquiries and requests for information.
The Credentialing and Privileging Risk Management includes collecting relevant data and information to appoint, reappoint, and privilege health care providers, and assure that qualified health care professionals are providing the appropriate care, in the appropriate setting, based upon the scope of their respective privileges.
Customer Advocates work with the VHA, VBA, NCA, and VA's Staff Offices at senior levels to ensure issues of mutual concern are resolved. The Advocates facilitate the resolution of issues resulting from the Program Management Accountability System (PMAS) and work across the VA to identify and facilitate the resolution of any IT issues relating to VHA mission support.
The Office of Information Security (OIS) is responsible for ensuring the security and privacy of Veterans' data. Led by the Deputy Assistant Secretary for Information Security, OIS it conducts and integrates a continuous cycle of performance measurement, risk assessment, threat mitigation, and oversight and compliance to ensure that vigorous information security is in place, complements VA business operations, and is integrated throughout the life cycle of VA operating systems and software.
ITRM links the budget planning, formulation, and execution processes with IT programs, as well as directing IT financial management, workforce development, acquisition strategies, facilities management, customer relationship management, and vendor management activities within OIT.
The Office of ASD creates standards for implementation of IT solutions that best serve Veterans through the integration of technical, business, and data architecture, systems design, forward thinking IT strategy, and knowledge management, while exercising proper stewardship of resources and maintaining transparent operations.
The Product Development provides centralized Workforce Management Services for PD, including centralized Strategic Communication and Correspondence Control Services, Performance Measurement Services, Program, Planning and Oversight Services, Budget Planning and Execution Services, Acquisition and Contract Administration Services, Business office, Administrative and Information Management and Special Study Services.
The Office of Service Delivery and Engineering (SDE) comprises more than 5,500 IT professionals and administrative/support staff spread across six major components, and promotes productive cross-organizational collaboration and communication. The six components are: Field Operations, Enterprise Operations, Enterprise Systems Engineering, National Service Desk, IT Service Management, and VACO Support Services. SDE provides help desk support, system administration, field-based software development, network management, systems implementation, telecommunications, release and configuration management, and standardization and optimization from the earliest stages of system design, such as equipment, national-level data systems and manages the delivery of operations services to all VA geographic locations.
Office of Dentistry establishes and deploys policy for VA Dental Services to ensure uniform and consistent national procedures for providing oral health care to eligible Veterans.
The Office of Resolution Management (ORM) is responsible for the timely processing of complaints of employment discrimination filed by VA employees, former employees, and applicants for employment. ORM accomplishes its responsibilities through a network of Equal Employment Opportunity (EEO) professionals, which include full-time EEO counselors and investigators. ORM is also responsible for managing the Department's alternative dispute resolution (ADR) program.
The Office of Intergovernmental Affairs (IGA) provides VA leadership (Office of the Secretary and Under Secretaries for Health, Benefits and Memorial Affairs, as well as other Staff Offices to the Secretary) with strategic advice, guidance and information by fostering partnerships, and acting as liaison between state, local, tribal, insular, and international governments.
The Office of Public Affairs (OPA) provides Veterans and their families' information through various media channels about VA benefits and programs. Through the preparation and dissemination of various communications materials, the Office provides essential information on program eligibility and operations to a variety of public entities. It maintains close liaison with media representatives and monitors print and broadcast news activity. It provides responses to inquiries concerning data and information about Department operations and policy.
The Deputy Assitant Secretary for Administration office provides support services to VACO organizations and employees. Local services include audiovisual, transportation, personal property, space management, mail, operation of the VACO building, as well as administrative support to all VACO employees in satellite locations. Nationwide, O/A oversees the Department's Occupational Safety and Health, and Worker's Compensation programs; provides guidance and assistance to facilities with their audiovisual needs; oversight and responsibility in the transit benefit program; the processing of executive correspondence (White House bulk mail); and protocol matters affecting the VA.
The Office of the Deputy Under Secretary for Field Programs provides interment benefits, administers headstone and marker programs, administers the Presidential Memorial Certificate Program, provides executive oversight of Memorial Service Network offices and national cemeteries, provides executive oversight of Safety Program, and ensures effective and efficient management of the field programs support facilities.
The Office of the Deputy Under Secretary for Finance and Planning conducts financial operations and accountability, develops policy, performs strategic and business planning, formulates and executes budgets, develops capital and performance budgeting, develops internal controls and reporting, and conducts program evaluations.
The Office of the Deputy Under Secretary for Health for Operations and Management (DUSHOM) leads VHA operations and ensures it continues to be the benchmark for health care excellence and value through the clinical and administrative services we provide to care for Veterans and their families.
DUSHOM operates VHA health care systems, medical centers, systems of clinics, and outpatient clinics. It oversees field operations and provides operational guidance to each VISN. VHA's coverage area is divided into 21 VISNs, each a shared system of care working together to better meet local health care needs and provide Veterans greater access to care. The DUSHOM is responsible for 20 other VHA clinical and administrative program offices that ensure that VHA program policies and regulations are executed and supported to fulfill the operating needs of VHA field operations.
The Office of the Deputy Under Secretary for Health for Policy and Services (DUSHPS) is dedicated to ensuring excellence in the full continuum of health care policy, information management, research, ethics, and public health-related services. It provides oversight of DUSHPS programs and aligns them with the strategic objectives and agency priority goals (APGs) articulated by the Department, as well as VHA strategic goals.
The Office of the Deputy Under Secretary for Management ensures effective and efficient administration of NCA management and communications functions (e.g., executive correspondence, human resources, employee development, and training, emergency preparedness).
The Design & Constructive Services office oversees and collaborates on cemetery design and construction for all phases and aspects of minor construction and expansion projects in NCA, authorizes release of funds and increases or adjusts funds based on project deliverables, and negotiates on behalf of VA/NCA in generating proposals regarding land planning, construction of new cemeteries, and the expansion and improvement of established national cemeteries.
The Office of the Director for Congressional Affairs is responsible for the oversight of three directorates, each focused on functional areas aligned with the Department's Administrations and Staff Offices, initiatives or major portfolios: legislative, benefits, and congressional reports and correspondence. The directorates focus on policy and legislative issues correlated to their functional areas and work with the respective program office to support the SECVA's legislative agenda and priorities, and congressional request for information, and other related actions. This office is also responsible for congressional liaison offices and staff functions located on Capital Hill. There are three director-level reports: Director of Legislative Affairs Service, Director of Benefits Legislative Affairs Services, and Director of Congressional Reports and Correspondence Service.
Corporate Senior Executive Management office is an element within the Office of Human Resource Administration but is under the operational control of and reports directly to the Office of the Secretary. It provides life-cycle management and full employment services for VA's senior leaders (Personnel Accountability System (PAS), Senior Executive Services (SES) non-career, career, limited term, and limited emergency), senior-level and Schedule C employees, as well as employment services for Title 38 SES-equivalent appointees, members of the Board of Veterans' Appeals, and consultants and experts.
The Office of Media Relations (OMR) serves as the Department's main conduit with the news media. OMR plans and directs the Department's public affairs program. OMR employees help plan issue-driven public affairs campaigns, manage, and execute media events (press conferences, interviews, roundtables, media support to major VA events, etc.); coordinate public affairs events with the Department's three Administrations and key program offices; draft, distribute, and maintain news releases and fact sheets, communications plans, white papers, and similar products; and train subject matter experts and Public Affairs Officers to develop their skills and improve their interactions with the news media.
The Office of Field Operations (OFO) oversees operations at VBA's area offices, regional offices (ROs), the Records Management Center (RMC), and the Appeals Management Center (AMC). Additionally, OFO oversees operations at satellite offices that are located in cities and areas with significant demand for benefits counseling. These operations consist of compensation and vocational rehabilitation claims and appeals processed at all ROs; pension claims, and appeals processed at the three pension management centers; housing benefits claims and appeals processed at the Regional Loan Centers at eight of the ROs; education benefits claims and appeals processed at the regional processing centers at four ROs; and Board of Veterans' Appeals (BVA) remands and grants processed at the AMC.
The Office of Tribal Governments consults with American Indian and Alaska Native tribal governments to develop partnerships that enhance access to services and benefits by Veterans and their families.
This office operates to support the eastern area.
The Office of Disability and Medical Assessment (DMA) provides executive leadership to VHA's disability programs worldwide, including both the traditional Compensation and Pension (C&P)and the Integrated Disability Evaluation System (IDES), programs. These responsibilities include gathering budge estimates securing and execution of funding, quality performance improvement, contract management, clinician certification and training, providing analytics support, and development of national (C&P) policy. DMA works closely with its stakeholders to include VHA, the Veterans Benefits Administration (VBA), the Office of Information and Technology (OIT), the Board of Veterans Appeal (BVA) and the Department of Defense (Dodd) to project future requirements necessary to meet the demands for services in response to new initiatives and legislation. DMA works with Dodd, VBA, Office of Policy and Planning (OPP), and Health Affairs (HA) to manage and monitor programs to provide disability examinations for Service members, including IDES and Separation Health Assessments (SHA).
The mission of Education Service is to provide educational assistance to Veterans and support all beneficiaries to achieve their educational, vocational and/or professional goals. Educational Assistance assists with the readjustment to civilian life; restores opportunities lost because of military service; extends higher education benefits to qualified persons who may not otherwise be able to afford it; aids military recruitment and retention of highly qualified personnel; and enhances the National workforce.
The Office of Emergency Management manages VHA Comprehensive Emergency Management Program (CEMP) to ensure these services are integrated throughout the VHA health care system.
The Employee Education System (EES) partners with clients in VHA's program offices, Veterans Integrated Service Networks (VISNs) and medical facilities to provide quality workforce education and training to improve outcomes in Veteran clinical care, health care operations and administration. This training provides the core accredited content that is broadly needed by staff for maintaining licensure and certifications; EE also develops specialized learning content to empower VHA's health care providers with the most current knowledge and skills to address the challenging needs unique to a Veteran patient population.
Enterprise Architecture acts as a management tool to facilitate forecasting, delivering, and operating the VA information technology environment. The VA Enterprise Architecture program enables the Department to consistently make informed investment decisions to deliver an affordable Veteran-centric and technology-enabled IT infrastructure. This office includes IT strategy, which provides strategic planning, targets priorities, and formulates long range plans for OIT.
Enterprise Operation directs all operations and maintenance activities associated with the Enterprise VA IT infrastructure, which encompasses all inherently corporate, mission-critical and other IT systems, for which a high degree of standardization in operation and management is required.
The mission of the Enterprise Program Management Office is to develop program management and requirements policy, standards, and doctrine; oversee the execution and development of key programs and processes; and provide program management and management consulting support.
ESE provides engineering services to all VA IT projects, applying a consistent architecture and planning the system life cycle, and managing all engineering aspects of a project from start to finish. ESE plays lynchpin roles in every stage of the system life cycle, including responsibility for conceptual design, integration of standard components into a system solution, architecture validation, performance testing, capacity planning, bundling of instrumentation, release management, technical aspects of deployment, enterprise-level change and configuration management (including augmentation and tuning), and system refresh planning.
The Environmental Programs carry out environmental sanitation, integrated pest control, textile care management and processing, interior design, waste management and recycling, and ground maintenance.
The National Center for Ethics in Health Care (NCEHC) establishes, interprets, and communicates ethical health care standards and promotes practices consistent with those standards within VHA and nationwide. It is the primary VHA resource that addresses the complex ethical issues that arise in health care, including those related to clinical ethics, organizational ethics, and research ethics. The NCEHC collaborates with VHA senior leadership, field facilities, and program offices to accomplish these tasks. The NCEHC continuously improves VHA's ethics-related decisions, actions, systems, processes, environment, and culture by providing analysis, information, education, tools, advice, and support.
The Office of Enterprise Communications (OEC) has the responsibility for all voice, data, and video systems, as well as network transport. Within this oversight, OEC monitors and manages the network down to the facility edge, and is responsible for the budget, capacity planning, and design (in conjunction with Enterprise Systems Engineering) of all communications systems and infrastructure enterprise wide.
The Veteran Employment Services Office (VESO) supports Veteran recruitment, retention, and reintegration through the development and implementation of innovative and comprehensive programs, services and procedures.
Delivers strategically aligned, customer-focused human resources (HR) products and services to the NCA workforce. Administers and manages all delegated human resource authorities, including activities associated with NCA-unique employment requirements affecting recruitment and placement; position classification and management; employee and labor relations; and employee benefits administration.
Quality, Performance, and Oversight (QPO) leads OIT's performance management, process improvement, and oversight efforts. The Office facilitates the establishment of performance measures and metrics related to the full range of IT program responsibilities and strategic objectives, and manages associated measurement efforts. It conducts analysis and evaluation of a variety of IT programs, processes, functions and facilities, and provides recommendations to the AS/IT. QPO leads and manages the Department's IT management system transition to a single IT leadership authority, serves as advisor to the AS/IT on a wide range of complex and sensitive issues that cross organizational boundaries within the Department, and interfaces with external agencies such as OMB, GAO, OIG and Congress.
The Executive Director of the Office of Acquisition Operations is the VA official head of the contracting activity (HCA) and directs acquisition, contracting and contract administration for VA’s Office of Acquisition Operations and VACO staff organizations, including OM, OHRA, and OIT.
The Executive Secretariat is VA's central coordinating point for all staff actions addressed to and emanating from the SECVA and DEPSECVA.
Executive writers are matrixed; they are assigned to the Office of Public and Intergovernmental Affairs (OPIA) but are under the operational control of and report to the Office of the Secretary (OSVA). See section 2.2.7. They prepare, review, revise, and edit executive communications, including speeches, congressional testimony, select personal correspondence, communications posted on websites and messages for publication in myriad forums for the SECVA, DEPSECVA, and COSVA.
The Office provides leadership regarding the direction of interagency complex care coordination within Department of Veterans Affairs, including leading collaborative efforts and support of the Interagency Care Coordination Committee (IC3) and the Federal Recovery Coordination Program (FRCP). FRCP was established to assist severely wounded, ill, and injured post-9/11 Service members, Veterans, and their families with access to care, services, and benefits. The program is funded through VHA as the only VA Administration with Title 38 pay authority.
Field Assistance Unit (FA) supports efforts to improve internal controls for field sites regarding non-VA medical care claims processing activity.
Field Operations directs all operations and maintenance activities associated with field-based VA IT infrastructure, including overseeing security, operational policy, and the execution of the VA Continuity of Operation Plan (COOP).
Field Security Service (FSS) ensures the privacy, confidentiality, integrity, and availability of information assets in facilities and field offices across the country. FSS comprises Information Security Officers geographically dispersed throughout the Department, who contribute to and support the overall VA mission to deliver health care, benefits and memorial services by validating process, system, and procedural compliance, as well as ensuring cost-effective security controls are in place to protect automated systems from fraud, waste, and abuse.
The Office of Finance is the principal financial advisor to the USH. The office has an overarching responsibility for VHA budget development and allocation, monitors the execution of funds to networks, guides, and oversees financial management and accounting operations, and maintains the Managerial Cost Accounting System for VA. The Office of Finance is composed of four major organizational elements: Financial Management and Accounting Systems, Resource Management, Financial Assistance, and Decision Support.
The Finance Service oversees and manages Government-wide card programs (purchase cards, fleet cards, etc.) for staff at all levels and all NCA locations by determining appropriate policy, administration, and audit activities to meet facility-specific needs.
The Foreign Medical Program (FMP) is for Veterans who reside or are traveling outside the United States (excluding the Philippines). Under FMP, VA assumes payment responsibility for certain necessary medical services associated with the treatment of Veterans' service-connected conditions.
The General Counsel provides legal advice and services to the SECVA and all organizational components of the Department. The General Counsel is, by statute, the Department's Chief Legal Officer.
Office of Geriatrics & Extended Care (GEC) Operations facilitates the delivery of care for Veterans with serious chronic diseases and disabling conditions through a comprehensive spectrum of facility-based (institutional) and home- and community-based care (non-institutional care) programs.
Health Eligibility Center is the national service center and authoritative sources for registration, eligibility, enrollment and financial assessment activities supporting the delivery of VA health care benefits.
The Health Legislative Affairs Service develops health legislative priorities and monitors and champions them before Congress, plans and executes proactive briefings to Veteran-focused congressional committees as well as the entire House and Senate, and encourages and facilitates relationship building with congressional and intra-departmental staff concerning Veterans health activities and initiatives.
Health Resource Center (HRC) operates VHA's national Customer Service Center assisting Veterans, their family members, and caregivers with questions regarding VHA health care.
Healthcare Technology Management (HTM) is responsible for providing oversight, guidance, and biomedical engineering consultation regarding medical equipment and clinical technology in VHA. The Office establishes and communicates national policies on the management and technical support of medical technology to VISN, VAMCs, and biomedical engineering programs.
Healthcare Value is the key overarching endpoint of the success of program strategies for all aspects of the QSV organization addressing concepts specific to measurement and results, risk intelligence, and education and program planning.
The High Reliability Systems and Consultation examines all parts of an integrated delivery system to identify opportunities to reduce variation, remove waste, and manage constraints.
The Homeless Veterans Initiatives Office (HVIO) will lead VA's efforts to prevent and eliminate homelessness among Veterans and their families by 2015. HVIO will guide policy, planning, and coordination by utilizing a comprehensive continuum of care focused on six pillars: Outreach and Education; Prevention; Treatment; Income, Employment and Benefits; Housing and Supportive Services; and Community Partnerships. There will be unprecedented Federal, state, and local collaboration.
VHA Homeless Programs Office advises VHA leadership on homeless Veteran issues.The Homeland Security Presidential Directive 12 Program Management Office ensures VA’s compliance with Homeland Security Presidential Directive 12 (HSPD-12) and manages the development and implementation of the Department’s HSPD-12 Program.
The Human Resource office provides classification, recruitment, employee and labor management, USA Staffing and performance management support services; manages employee personnel files; manages training and compliance deficiencies; provides assistance for labor management discrimination complaints, EEO complaints, investigation processes, and diversity and inclusion activities; and ensures human capital processes.
The Immediate Office of the Secretary is VA's central coordinating point for all staff actions addressed to and emanating from the SECVA and DEPSECVA.
The Indian Health Service (IHS) and Tribal Health Programs (THP) project supports implementation and program management of the Reimbursement Agreements for IHS and THP. This program implements a key objective of a 2010 Memorandum of Understanding between VA and IHS to establish a reimbursement program for all tribal health care facilities that provide direct care services to American Indian/Alaskan Native (AI/AN) Veterans.
Information Technology (IT) Business Requirements & Administrative Services ensures development of systems necessary to support NCA-specific programs and missions, and advises NCA officials on system specifications, installation, and modifications to ensure appropriate information resources are available. Ongoing efforts include (1) the electronic Burial Operations Support System/Automated Monument Application System that supports real-time eligibility determinations, interment scheduling, and ordering of headstones and markers, and serves as the official permanent record of interment for all individuals receiving interment or memorialization benefits, (2) the Management and Decision Support System used to track detailed cemetery workload and administrative data, (3) placement of information kiosks in all VA national cemeteries, and (4) the Nationwide Gravesite Locator.
The Insurance Service provides Veterans with life insurance benefits that may not be available from the commercial insurance industry due to loss or impaired insurability resulting from military service, and provides universally available life insurance benefits to Service members and their families, as well as traumatic injury protection insurance for Service members. All benefits and services will be provided in an accurate, timely, and courteous manner and at the lowest achievable administrative cost. Insurance coverage will be provided in reasonable amounts at competitive premium rates. A competitive, secure rate of return will be ensured on investments held on behalf of the insured.
The VHA Office of Interagency Health Affairs (IHA) coordinates VA/Dodd sharing programs, including TRICARE, the Joint Incentive Fund (JIF) and Joint Ventures (JVs), which increase access to health care for Veterans and DOD beneficiaries and increase cost efficiencies. IHA also serves as the VA outreach conduit with the Veterans Benefits Administration (VBA), National Cemetery Administration (NCA), Dodd, all Federal executive agencies, the National Guard, Reserves, VHA field staff, and all internal and external stakeholders ensuring returning Service members and Veterans are informed, educated and encouraged to enroll for VA health care, benefits and services. IHA also serves as VHA's intergovernmental affairs liaison and coordinator.
The VA/Dodd Interagency Program Office (IPO) was established by the National Defense Authorization Act for FY 2008 (NDAA FY08) and provides a single point of oversight and accountability for the Departments to develop and implement the integrated either system. The IPO was authorized by Congress and leads, oversees, and manages all VA/Dodd joint development efforts, including planning, programming and budgeting, contracting, architecture, capability acquisition and development, data strategy and management, testing and evaluation planning, infrastructure requirements and funding, common services, implementation and sustainment related to either.
IT Governance and Policy develops plans and policies, which provide for effective IT governance within the Department. Assists in synchronization of governance boards, group, organizations, roles, responsibilities, and activities as they pertain to IT governance. Provides advice and assistance in compliance with public law, consistent with national standards, policy, and direction, and in accordance with VA and CIO decisions and intent. Assists OIT offices to formulate and maintain IT governance in their respective areas of responsibility.
IT Service Management (ITSM) manages budget planning and execution, capital planning, contract support, human capital management, task coordination, communication, performance reporting and analysis, and field administrative support. ITSM is responsible for interoperability between the three main pillars of SDE (Field Ops, Enterprise Ops, and Engineering) and transparency of information throughout SDE up to the level of the Deputy Chief Information Officer (DCIO).
The Law Enforcement Training Center oversees development and continuous updates of all training programs utilizing Instruction Systems Design methodologies; manages and issues law enforcement badges and credentials; provides training for Ground Defense and Recovery Instructor Course, Firearm Instructor Course; provides advanced courses of instructions in criminal investigation techniques and infrastructure security; provides basic law enforcement training; prepares new and experienced law enforcement for their responsibilities; and provides duly appointed VA Police with necessary training.
The Legislative & Regulatory Service coordinates the review and analysis of proposed and final legislation related to burial and memorialization, and responses to congressional oversight and inquiries related to NCA unique activities. It also serves as NCA liaison with the VA Office of General Counsel, provides subject matter expertise and coordinating research, review, and action/advice on all legal issues related to national cemetery operations and memorial and burial benefits for Veterans and dependents.
The Legislative Affairs Service develops legislative priorities, monitors, and champions them before Congress. It also coordinates the development of Veteran legislation to benefit Veterans and improve the operations and efficiency of the Department, and coordinates requests for the views and technical support of the Department on pending or proposed legislation.
The Loan Guaranty (LGY) Service maximizes the opportunity for Veterans and Service members to obtain, retain, and adapt homes by providing a viable and fiscally responsible benefit program in recognition of their service to the Nation.
The Management & Communicaton Service office oversees the writing of official statements, press releases, speeches, biographies, fact sheets, and other materials for NCA. It also plans major NCA special ceremonies and activities, such as dedications and groundbreaking ceremonies for the opening of new national cemeteries, and the annual national conference.
The Office of Medical Legal Affairs was established to facilitate VHA’s support of the Health Care Quality Improvement Act of 1986, which established an HHS system to track practitioners on whose behalf a malpractice claim has been paid.
The Memorial Programs Services provides headstones, markers, medallions, and Presidential Memorial Certificates to eligible Veterans and family members.
The Memorial Service Networks (MSNs) monitor all aspects of national cemetery operations, evaluate procedures for effectiveness, initiate improvements, and make appropriate adjustments to accommodate changing program demands. They also ensure efficient and effective operation of cemeteries by providing a management perspective on program-planning actions, such as forecasted rates of interments, feasibility of new cemeteries, further development of existing cemeteries and availability of resources.
Office of Mental Health Operations executes, monitors, implements and integrates mental health services as developed by policy in VHA Mental Health Services.
The national Activations Office is responsible for developing policy recommendations, templates, and best practices involving the activation of major projects including new and replacement medical centers, Health Care Centers and Community-Based Outpatient Clinic.
The National Cemetery Administration (NCA) honors Veterans and their families with final resting places in national shrines, and with lasting tributes that commemorate their service and sacrifice to our Nation.
National Center for Organization Development (NCOD) supports efforts to impact the overall organizational culture of VHA, supporting the development and sustainment of healthy organizations where employees want to work and Veterans want to receive services.
The National Center for Patient Safety (NCPS) assures patient care is safe, preventable harm is reduced, and safety risks are eliminated.
National Non-VA Medical Care Program Office (NNPO) provides administrative support and guidance to VHA CBO on the business aspects of Non-VA Medical Care operations. NNPO assists with the development of non-VA medical care related regulations located in Title 38 CFR Part 17, and provides concurrence and comment as requested by other entities within and outside of VA regarding policy, regulation, or statute pertaining to non-VA medical care. NNPO disseminates business process guidance and supports the Business Systems Management (BSM) Office, which is responsible for the business development and maintenance of the Vista Fee, Central Fee, Fee Payment Processing System, and Fee Basis Claims Systems (FBCS).
NSD manages all IT Tier One Service/Help Desk functions within OIT, including service requests, incidents and problems, and functions as third-line support for resolution of issues related to enterprise applications, systems, and other resources; It continues to be responsible for outage reporting, information dissemination, and data collection. It provides support in emergency situations (i.e., hurricanes, data calls, etc.) in a timely manner.
The National Veterans Outreach Office coordinates outreach program activities and related communications efforts throughout the Department of Veterans Affairs to increase Veterans' awareness and confidence in VA's health care, benefits, and services.
The Office of Network Support provides consultative advice to leadership at all levels of VA and VHA regarding sensitive and complex issues related to health care system operations and management.
The Non-governmental Organization (NGO) Office promotes and advances strategic partnerships between VA and NGOs through consultation, resource sharing, and collaborative opportunities that benefit VA, Veterans, their families, caregivers, survivors, and other beneficiaries.
Non-VA Care Support Office (NVCSO) develops and functionally maintains contractual relationships with a variety of non-VA (private sector) providers and health care systems across the nation promoting health and safety quality metrics and price competition.
The Office of Nursing Services (ONS) provides leadership and strategic direction for nursing practice across the continuum of care delivery that impacts Veterans. The Chief Nursing Officer (CNO) is the senior advisor to the Under Secretary of Health and to key VHA and Department officials on all matter relating to Nursing and the delivery of patient care services. The CNO also acts as consultant to other Program Officers and Veterans Integrated Service Network (VISN) leadership in planning strategic activities necessary to support quality patient care, access, cost effectiveness, staff and patient safety, and customer satisfaction. ONS collaborates and partners with all disciplines and administrators to enhance the level of professional practice, nursing research and the spread of evidence-based nursing practice, and support the VA nursing workforce to strengthen the leadership and teamwork in order to provide quality, patient-driven care for the Nation's Veterans.
Occupational Safety and Health, and Green Environmental Management SystemsThe Office of Acquisition, Logistics, and Construction provides a full range of innovative, cost-effective business solutions, and responsible services tailored to meet the ongoing and emerging needs of our customers in their support of America's Veterans and their families.
The Office of Asset Enterprise Management (OAEM) provides objective oversight and advice regarding the acquisition, management and disposal of VA capital assets. OAEM provides policy and business advice to the Assistant Secretary for Management and the SECVA. The OAEM Director is the Senior VA Real Property Officer as well as the Senior Sustainability Officer, which is the senior Department official for the Department's Green Management Program (energy, environment, vehicle fleet and sustainable building). The office oversees capital asset (i.e., buildings and fleet) activities to ensure effective and prudent portfolio and asset performance management throughout the entire asset life cycle. OAEM develops and disseminates governance policies, processes, and performance measurement systems for the Department's capital asset management programs. OAEM coordinates the Department's Strategic Capital Investment Planning (SCIP) process and chairs the SCIP Panel and Board. The Office provides guidance, standards, and technical expertise with respect to individual investments and infrastructure-related programs and initiatives. It is also responsible for budget formulation, compiling and producing VA's Long-range Capital Plan, Asset Management Plan, Strategic Sustainability Performance Plan, and 5-Year Disposal Plan.
The Office of Budget manages the strategic and policy decision-making processes to formulate, execute, analyze, and justify the Department's budget. It represents VA in budget and appropriation deliberations with Congress, along with the Administrations, Staff Offices, and the Office of Management and Budget (OMB). The office also monitors the financial execution of the budget (to include examining actual expenditures and performance against approved operating budget plans), manages the Secretary's Budget Review Cycles, which provide the Secretary with information on budget, performance, priorities, risks, and challenges, pre-year, mid-year and end-of-year reviews, and manages the monthly budget review process.
The Office of Business Continuity (OBC) ensures that essential IT functions continue in the event of a disaster or business interruption. OBC develops and implements a Comprehensive Emergency Management Homeland Security Program to ensure that VA can effectively use its IT systems when responding to an event and enable VA to quickly resume its normal missions.
The Office of Business Oversight (OBO) is the Department's primary quality assurance organization for finance, logistics, and capital-asset management activities. Other functions include improving internal review coverage of VA field activities; ensuring consistent application of policy, procedures, and regulations; and ensuring the integrity of VA financial operations. OBO's Director's Office and two supporting services - Management Quality Assurance Service (MQAS) and Internal Controls Service (ICS) - are located in Austin, TX.
The Office of Business Process Integration (OBPI) ensures that VBA's strategic needs and requirements for business and data systems are properly documented, integrated, and communicated. OBPI works with the OIT to facilitate the design, development, and implementation of business systems and information technology to enhance claims processing within VBA.
The Office of Construction and Facilities Management provides design, major construction and lease project management, design, and construction standards, and historic preservation expertise and services to the Department of Veterans Affairs in support of our Nation's Veterans.
The mission of Corporate Analysis and Evaluation (CAE) is to lead the Department's programming efforts and to conduct independent analyses and evaluations to support strategic management and resource allocation decisions. CAE leads the integration of the Department's PPBE process and provides the analysis to improve strategic decision-making and aligns resources to achieve the Department's strategic goals and priorities.
The Office of Cyber Security (OCS) establishes policy and oversees the implementation and operation of IT security programs across the Department. OCS oversees, manages, and directs all activities for Audit Resolution and Readiness, the Certification Program Service, Security Architecture and Software Assurance, the Emergency Response Team, and Identity Access Management.
Office of eBusiness Solutions designs and supports the development of Electronic Data Interchange (EDI) software solutions to meet the legislatively-mandated requirements and compliance of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), including changes to HIPPA as amended by the Patient Protection and Affordable Care Act (PPACA) in support of VA revenue processes.
The Office of Employment Discrimination Complaint Adjudication (OEDCA), an independent adjudicatory authority created by Congress in 1998, is responsible for issuing timely and high-quality final agency decisions and orders on the substantive merits of employment discrimination complaints filed by employees and applicants for employment.
The Office of Engineering and Operations Support develops and provides guidance for all facilities engineering activities in CFM and provides support on A/E issues; provides subject matter expertise for VA's design and construction programs, as well as construction contract claims.
The goal of the newly established Office of Enterprise Risk Management (ERM) is to implement a VA-wide enterprise risk management program to effectively manage risk and understand critical risks to improve VA performance and successfully accomplish its mission.
The Office of Facilities Acquisition develops guidelines to properly oversee major construction and lease contracting, A/E selection, and provide technical support to CFM's regional offices. The Associate Executive Director serves as the HCA for the Office of Construction and Facilities Management.
The Office of Facilities Planning serves as the principal advisor to the Executive Director, CFM, on planning, architectural cost estimating, and manages the development and maintenance of VA architectural and engineering (A/E) quality standards for new and existing facilities. Provides consulting services for the VA's State Nursing Home Grant and Homeless Grant Programs and oversees VA's historic preservation and National Environmental Policy Act (NEPA) compliance issues.
The Office of Finance maintains stewardship of Departmental resources; establishes Departmental financial policies, prepares financial reports, and information on VA's appropriations and funds (general, revolving, special, and deposit) for cost and obligation accounting; and oversees the management of VA's Franchise Fund, travel and purchase card programs, and the performance and effectiveness of trusts established under VA's enhanced-use leasing program. The Office of Finance continually improves the quality of the Department's financial services, processes payments to vendors, as well as payments to employees for employee travel and relocation, develops and implements long-range financial systems initiatives, and manages and directs VA's financial operations at the Central Office and at the Financial Services Center in Austin, TX, and VA's debt management activities at the Debt Management Center in St. Paul, MN. The Office of Finance also provides Departmental leadership and assistance to VA Administrations and Staff Offices in financial process improvement and audit readiness services, as well as remediation of audit-related material weaknesses and significant deficiencies.
The Office of Human Resources and Administration leads human capital management strategies, policies, and practices that cultivate an engaged, proficient, and diverse workforce to transform and continually improve services to Veterans and their eligible beneficiaries.
OIT delivers available, adaptable, secure, and cost-effective technology services to the VA, transforming it into an innovative, 21st Century organization and acts as a steward for all VA's IT assets and resources. OIT delivers the necessary technology and expertise to service Veterans and their families through effective communication and management of people, technology, business processes, and financial processes. The OIT is led by an Assistant Secretary and is composed of nine organizational elements: Quality, Performance & Oversight (QPO), IT Information Security (OIS), IT Resource Management (ITRM), Architecture, Strategy and Design (ASD), Product Development (PD), Service, Delivery and Engineering (SDE), Virtual Lifetime Electronic Record (VLER), Interagency Program Office (IPO), Enterprise communications, and customer advocates.
The mission of the Office of Interagency Collaboration and Integration is to facilitate the development of joint policies and programs between VA and Dodd, and other agencies as needed, as well as provide oversight for the implementation of joint VA-Dodd programs and policies as they relate to the activities of the Joint Executive Committee (JEC). The goal of this Office is to work collaboratively with Dodd and other agencies to avoid duplication between the Departments, remove organizational barriers, and produce better outcomes in health care delivery and benefits services for Service members and Veterans.
The Office of Management (OMGT) directs and oversees VBA's Offices of Employee Development and Training, Acquisitions, Administration, Emergency, and Facilities, Human Resources and Diversity Management and Equal Employment Opportunity.
The Office of Management, Planning, & Analysis provides support to the Office of the Veterans Law Judges; provides administrative support to the Board and coordinates with other branches of VA to provide timely responses to inquiries from the public; and provides overall financial management for the Board.
The Office of Media Products and Internal Communication (OMP and IC) creates and distributes various communication products designed through video, print, and online media to inform external and internal audiences of the many benefits, services, and programs available to Veterans and how they may access those benefits. It provides Departmental wide technical guidance, editorial expertise, and production standardization for internal media products released by the VA.
The National Veterans Outreach Office coordinates outreach program activities and related communications efforts throughout the Department of Veterans Affairs to increase Veterans' awareness and confidence in VA's health care, benefits, and services.
The Office of National Veterans Sports Programs & Special Events' (NVSP&SE) mission is to motivate, encourage, and sustain participation and competition in adaptive sports among disabled Veterans and members of the Armed Forces through partnerships with VA clinical personnel as well as national and community-based adaptive sports programs. The office achieves this mission by providing information and resources to disabled Veterans, their support networks and those in the adaptive sports community.
The Office of Online Communications leverages existing and emergent Web-based technologies to provide the right information to the right VA stakeholder at the right time.
The Office of Operations serves as the primary advisor to the Executive Director of CFM on all matters associated with service delivery to clients and is responsible for facilitating effective and standard construction management and implementation strategies.
Office of Operations, Security, and Preparedness (OSP) will raise preparedness of the Department of Veterans Affairs to provide services and protect people and assets continuously and in time of crisis. The Assistant Secretary for OSP coordinates VA's emergency management, preparedness, identity management, physical security, personnel security and suitability, police services and law enforcement activities, and ensures compliance and resource management in the OSP so the Department can continue to perform mission-essential functions under all circumstances across the spectrum of threats. OSP directs and provides oversight for VA's overall operations for planning, response, and security and law enforcement programs in support of the National Response Framework, Homeland Security Presidential Directive (HSPD) 12, and other related executive orders and Federal regulations.
The Office of Performance Analysis and Integrity (PA&I) develops and maintains the Enterprise Data Warehouse to generate recurring and ad hoc reports in response to VBA decision making and business needs. PA&I promulgates and posts reports displaying the operating data in the most insightful graphics possible. PA&I analyzes the data and provides VBA managers with the situational awareness needed to optimize their operating and business functions. PA&I coordinates all VBA-related OIT and GAO audits and reviews.
The Office of Performance Management coordinates the performance management activities of VA in compliance with the Government Performance and Results Act of 1993. It plans, facilitates, and documents performance measurement and reporting within the Department and with outside stakeholders.
The Office of Policy and Planning (OPP) serves as the principal advisor to the SECVA for policy and strategy, enabling the Secretary to make well-informed resource allocation and policy decisions based on verifiable data; sound program management principles; and validated analytical, programmatic, and strategic projections.
Office of Privacy and Records Management (OPRM) works across VA Administrations and Staff Offices to integrate privacy considerations, requests for information, manage official records, and ensure that the confidentiality, integrity, and availability of VA sensitive information and information systems are protected. OPRM is made up of three services: the Privacy Service, Enterprise Records Service, and the Freedom of Information Act (FOIA) Service.
The Office of Programs and Plans develops a national program strategy for construction acquisition, real property acquisition and disposal, and program quality assurance.
The Office of Public and Intergovernmental Affairs (OPIA) builds and maintains public confidence in the Department of Veterans Affairs by positively reinforcing its commitment and readiness to serve America's Veterans of all generations. OPIA develops, updates, and communicates the Department's key messages to many audiences through media relations, public affairs, intergovernmental affairs, outreach, and Veteran engagement to reach Veterans and their families, other beneficiaries, and stakeholders.
The Office of Resource Management (ORM) helps VBA serve Veterans, employees, and taxpayers by effectively obtaining and accounting for financial and other resources, and by effectively planning and measuring results.
The Office of Resource Management oversees the financial management of VA's major construction program and CFM's administrative budget as well as office administration functions, including human resources management, travel, training, space management, database management, office logistics, information technology (IT) equipment issuing and tracking.
The Office of Risk Management and Incident Response (RMIR) identifies, communicates, and mitigates information security and privacy incidents across the Department. The Office conducts data breach analysis to discover what corrective action must be taken to safeguard protected information and responds immediately.
The Office of Security and Law Enforcement, through policies and program inspections, protects the people, assets, and properties of VA. Our mission is to provide safe and secure environments for care and service; ensure the maintenance of law and order by ensuring professional law enforcement services; and provide state-of-the-art physical protection of Veterans and the staff who serve them while under the jurisdiction of the Department.
OSDBU is the Department's principal liaison to the Small Business Administration, Department of Commerce, General Services Administration (GSA), and the Office of Federal Procurement Policy for matters dealing with small and disadvantaged business activities. OSDBU's mission is to expand small business participation in Federal procurement opportunities through aggressive OSDBU research, enhanced verification, analysis, outreach, training, program modernization, and IT enhancements. Additionally, OSDBU has a secondary mission to promote Veteran employment.
The Office of Strategic Communications coordinates and monitors all integrated communications activities across the Department and engages key audiences to achieve effects consistent with VA's interests, policies, and objectives.
The Office of Strategic Planning (OSP) directs and coordinates VBA's transformation and innovation efforts to achieve strategic goals by focusing on re-engineering business processes, technology and infrastructure, and creating a culture centered on advocacy for Veterans. This includes leadership of VBA's three major initiatives (MI), Veterans Benefits Management System (VBMS), Veterans Relationship Management (VRM), and Chapter 33 Long-Term Solution.
The Office of Support-Missions Operations provides administrative, logistical, budget, and operational support for the Office of the Secretary and its subsidiary offices.
Office of Survivors Assistance provides support to survivors of Veterans by identifying and informing them of the benefits and services offered by the Department of Veterans Affairs.
The Assistant Secretary for Congressional and Legislative Affairs serves as the principal advisor to the SECVA and DEPSECVA concerning all legislative and congressional liaison matters and has overall responsibility for the plans, policies, goals, and direction of the Office of Congressional and Legislative Affairs (OCLA). The Assistant Secretary is the principal coordinator of VA's legislative program development, ensures Departmental compliances with congressionally mandated reports and serves as the point-of-contact with the Government Accountability Office (GAO).
The Office of Policy provides forward-leaning strategic planning and concept analysis capabilities that identify long-range issues and drive innovation and transformation across the Department.
The Office of the Chairman/Appellate Group conducts the administrative processing of appeals remanded to the Board from the Federal courts; responds to case status inquiries from Veterans, representatives, and members of Congress; develops Board-wide guidance documents; and drafts regulatory amendments and reviews and comments on regulations promulgated by other VA organizations.
VALU is VA's corporate university that supports the Department's mission and business objectives through high-quality, cost-effective continuous learning and development that enhances leadership, occupational proficiencies, and personal growth.
The Office of the Deputy Assistant Secretary for Acquisition and Logistics provides acquisition and logistics solutions to meet the needs of our customers in support of America's Veterans and their families.
The Office of the Deputy Assistant Secretary for Congressional and Legislative Affairs is responsible for the oversight of four directorates, each focused on functional areas aligned with the Department's Administrations and Staff Offices, initiatives or major portfolios: health, benefits, legislative and corporate enterprise. The directorates focus on policy and legislative issues correlated to their functional areas and work with the respective program offices to support the SECVA's legislative agenda and priorities, congressional requests for information, and other related actions.
The mission of the Office of the Deputy Assistant Secretary for Data Governance and Analysis is to be the authoritative organization for data governance, Veteran data and statistics, statistical analysis, and modeling to support planning, analysis, and decision-making activities. The Office of the Deputy Assistant Secretary for Data Governance and Analysis provides a robust data analysis and predictive modeling capability to support strategic and programmatic planning, as well as policy development, with empirical analysis.
The Office of the Deputy Assistant Secretary for Emergency Management ensures preparedness to meet emergent national needs is one of the 13 major initiatives (MI) in the VA Strategic Plan for FY 2011-2015. VA's third integrated objective is to build our internal capacity to serve Veterans, their families, our employees, and other stakeholders efficiently and effectively by ensuring that VA environments for care and administration are safe, secure, and as free as possible from the threat of physical danger or property loss.
The Office of Human Resources Management (OHRM) provides exceptional human resources, strategic consultation and guidance to customers enabling VA to attract, recruit, develop and retain high-performing employees resulting in quality services to Veterans and their families.
The Office of Labor-Management Relations (LMR) provides timely and accurate labor-management relations support to VA clients in order to further the Department's broad mission to care for Veterans and VA beneficiaries.
ODI advises and supports the Assistant Secretary for HRA in workforce diversity and workplace inclusion issues. The office also supports the Secretary, Deputy Secretary, Under Secretaries and Assistant Secretaries in their actions to achieve and sustain a diverse workforce and inclusive workplace.
The Office of Disability Assistance (ODA) oversees the administration of benefits and services to Service members, Veterans, their family members, and survivors.
The Office of Economic Opportunity (OEO) aligns policies, procedures, and strategic priorities, and develops partnerships (i.e., schools, states, lenders, prospective employers) and interagency agreements (i.e., Department of Education, Department of Labor, and Dodd) to promote economic opportunities for Veterans by providing access to education, vocational rehabilitation, employment and affordable home ownership.
The Office of Personnel Security & Identity Management (OPSIM) contributes to a safe and secure environment for the Department of Veterans Affairs through ensuring trust in our VA workforce - appointees, employees, contractors, and affiliates. OPSIM enforces VA compliance with Federal personnel security and suitability statutes, regulations, and policies. It manages VA's compliance with Homeland Security Presidential Directive 12 (HSPD-12) and delivers a VA Personal Identity Verification (PIV) smartcard credential for access to Federal facilities and information systems.
Office of the Director for Resource Management ensures compliance with VA policies, directives, laws, and Executive Orders in the OSP by effectively managing human resources, budget and financial accounting and reporting, procurements, administrative and logistical, and support service activity. The Office of Resource Management (ORM) facilitates the execution of Human Resources Management, Financial and Budget Formulation and Execution, Procurement of Goods and Services, Administrative, Logistical and Support Services for OSP.
The Office of the Inspector General conducts various audits, investigations, and inspections of VA programs and makes recommendations for adjustments and changes as required by law.
The Office of the Secretary (OSVA) is headed by the SECVA and includes the DEPSECVA, Chief of Staff, Deputy Chief of Staff-Administration, Deputy Chief of Staff-Strategy, Assistant Chief of Staff for Support-Mission Operations, the Executive Secretariat, senior advisors and several special focus centers and offices. Legal authority is vested, by Title 38 U.S.C., in the SECVA, who generally may delegate it to other VA officials in order to carry out the Department's missions.
The mission if the Veterans Benefits Administration (VBA) is to provide benefits and services to Veterans, their families and survivors in a responsive, timely, and compassionate manner in recognition of their service to the Nation.
The Office of the Under Secretary for Health (USH) is responsible for the leadership and direction of VHA, the Nation's largest integrated health care system. The four statutory missions of the VHA are: 1) to develop, maintain, and operate a national health care delivery system for eligible Veterans; 2) to administer a program of education and training for health care personnel; 3) to conduct health care research; and 4) provide contingency support for Dodd and Department of Health and Human Services (HHS) during times of war or national emergency.
The Office of the Veterans Law Judges produces timely and accurate appellate decisions for Veterans and other appellants in appeals from regional offices and other parts of the Department responsible for the initial adjudication of benefit claims.
The Office of Operations and National Security Service manages the VA's secure communications systems and sites; serves as the VA lead for all national security issues; manages operational security and the insider threat program; develops policies and manages the special security programs including the SCIF; and coordinates and exchanges security information with other agencies.
The Operations and Administrations office provides the Assistant Secretary with objective, independent assessments and recommendations regarding policy, initiatives, and program issues requiring the Assistant Secretary's decision and action, and provides front office management and operational continuity throughout the organization.
Optimization and Standardization Department (OSD) is responsible for the evaluation of existing processes and procedures to identify opportunities for process improvement that leverage available industry strong practices using readily available technology and resources.
The Pension and Fiduciary (P&F) Service administers VA's needs-based pension program for wartime Veterans and their survivors, the parents' dependency and indemnity compensation (DIC) program for dependent parents, DIC program for the survivors of Veterans who die as a result of a service-connected disability, and burial benefits program for survivors and other individuals who paid for a deceased Veteran's burial or funeral. P&F Service also administers VA's fiduciary program for beneficiaries who cannot manage their VA benefits.
The Personnel Security and Suitability writes, coordinates, and distributes policies and processes that define VA requirements for compliance with applicable statutes; conducts training, oversight, and compliance of VA offices that perform personnel security and sustainability functions; and coordinates requirements and acts as a liaison with OPM Federal Investigative Service and other supporting organizations for personnel security.
The Office of Planning, Exercises, Training, and Evaluation develops department policy and plans for emergency management; serves as the department lead for all emergency management, Homeland Security, and National Security issues; leads the VA Continuity Program to ensure that the VA can continue essential functions in case of a natural or manmade disaster; and maintains the VA's presence at the continuity of government site.
Police Service identifies and writes policy, guidance, and regulatory documents that govern VA's security and law enforcement programs; maintains policy guidelines and requirements to properly implement statutory and regulatory requirements; provides near real-time incident and event analysis using criminal and strategic analysis of security risks and crimes facing VA facilities and people; monitors all pertinent intelligence and analysis of threats to senior leaders; provides daily transportation for the executives through fleet management and driver support; coordinates and provides uniformed contract security coverage with the DHS Federal Protective Service and appropriate outside law enforcement; and coordinates or conducts criminal investigations of suspected criminal activity occurring within the VACO campus.
The Policy & Planning Service plans and directs nationwide demonstration programs for managing and improving service delivery, including future projections and management practices, organizational modifications, resource utilization and communication networks.
Office of Primary Care Operations facilitates the delivery of quality-oriented, efficient, timely, safe and effective primary care within VHA facilities.
Process and Knowledge Management develops, implements, updates and oversees the overall process framework, mandated by the Assistant Secretary for OIT for use in executing the business of OIT. Knowledge Management and communications service establishes the methods to acquire and retain ASD knowledge to promote efficient and effective information sharing both internally and externally, and to enable actions and decisions.
Awards contracts in support of VHA requirements, monitors procurement metrics to ensure procurement actions occur within specified time periods and in accordance with Federal and VA acquisition regulations (does not include national contracts, Federal Supply Schedule contracts, construction above $10 million or information technology contracts above $150,000).
Product Management (PdM) consist of four functional areas.1) Product and Platform Management provides solution architecture and integration services to guide the engineering of IT systems in the VA.
2) Product Platform Engineering provides enterprise solution architecture and integration services for complex IT systems.
3) Technical Reference and Assessment provides the authoritative source for products and standards used in the VA computing environment to facilitate standardization and interoperability.
4) Data Management provides unified data architecture used to achieve data integrity, consistency and availability across the enterprise in order to streamline development activities.
Product Support provides support to enterprise software applications and products that are already deployed and maintained by Product Development; maintains an inventory of all deployed software applications and products; provides customer support outreach and help desk services; maintains central repository of users, and drafts technical and training manuals on all deployed products.
Program Management develops, tests, and provides high quality enterprise wide IT software products, which include new starts and upgrades to existing legacy systems delivered within budget and on time based on defined requirements from our customers.
Program Management Accountability System (PMAS) Business Office establishes and updates PMAS policies, guidelines, and processes; maintains a central repository of cogent information on program/project status in a PMAS dashboard or other format: reports periodically to OIT senior leaders: assesses and measures the efficacy of the PMAS Program; recommends improvements to the PD and OIT leadership; institutionalizes and updates PMAS artifacts and processes within ProPath; and educates program managers on value and application of PMAS.
The Program Management Office (PMO) centralizes and coordinates the management of projects supporting Purchased Care business systems utilizing a comprehensive project management framework to support standard project management practices.
Project Access Received Closer to Home (ARCH) is a 30year pilot program implemented through Section 403 of P.L. 110-387 and amended by Section 308 of P.L. 111-163, which helps eligible rural Veterans get the medical care they need closer to where they live through competitively awarded contracts.
The Office of Public Health provides public health expertise to VHA.Purchased Care Operations provides a systematic process for eligibility and enrollment decisions as well as medical claims processing for Standard CHAMPVA, Caregiver CHAMPVA, Spina Bifida Health Care Program, CWVV Health Care Program, and the Foreign Medical Program. Operations is also responsible for payment of the Caregiver stipend. To accomplish this mission, the Operations Directorate has eligibility and claims processing system that utilizes document imaging technology, optical character recognition, and EDI.
The Office of Quality and Safety conducts a variety of functions to foster a culture that acts with integrity to achieve accountability while remaining mindful, proactively risk aware, and highly reliable and predictable in delivery systems.
The Records Management Center provides records management support to the VA, Dodd, and Veterans. It provides storage and archival services, and furnishes data upon request.
The VHA Office of Research and Development aspires to discover knowledge, develop VA researchers and health care leaders, and create innovations that advance health care for our Veterans and the Nation.
The NCA Occupational Safety and Health program is designed for specific needs and concerns related to administrative functions performed in an office setting and cemetery operations, such as grounds maintenance, grave digging, and headstone or marker installation.
The Security Investigations Center processes, initiates and adjudicates all high and moderate risk background investigations and all eligibility for access to national security information for VA employees.
The mission of the Senior Executive Leadership Development Program Office (SELDP) is to provide Federal Government senior executives training that has the most positive effect on their leadership effectiveness, prepares them for the considerable changes on the horizon, and inspires a shared Government wide identity/vision.
This office operates to support the southern area.
The Special Staff Offices provide support for Veteran women, minority Veterans, and assist survivors.
The Spina Bifida Health Care Program provides reimbursement for services and supplies for Vietnam and Korea Veterans' birth children diagnosed with spina bifida.
Staff Development Management assesses staff competencies and skills; grows and sustains a highly-skilled cadre of Federal IT professionals; assigns IT staff to programs/projects based on their competencies and product complexity; conducts phase and needs research; and incorporates relevant leading-edge IT program management and systems engineering practices into standard processes.
The Strategic Management Group (SMG) provides innovative and forward looking HRA fiscal investment planning, programming, and budget execution (PPBE) oversight for the entire HRA organization. Additionally, SMG develops and validates metrics used to assess the performance of HRA in all financial and personnel initiatives and operations.
National Program Office for Sterile Processing ensures the safety of Veterans by developing national policy and oversight of all sterile processing and high-level disinfection activities for critical and semi-critical reusable medical equipment.
The Support Offices provide a number of different support operations including discrimination complaint resolution, small and disadvantaged business support, leadership development, and federal recovery coordination.
The Support Services office coordinates, disseminates and responds to all requests for information from internal and external stakeholders; manages OSP's correspondence; manages and provides oversight for OSP privacy and records management; reviews internal and external program and policy issues; and ensures 508 compliance.
National Surgery Office develops and implements policy, executes clinical oversight and provides guidance for all VHA surgical programs.
The Americans Disabilities Act (ADA) Section 508 Program Office ensures section 508 compliance and accessibility for Veterans, employees and members of the public with disabilities seeking access to Electronic and Information Technology (E&IT).
The Training Support Office (TSO) supports and facilitates review and approval of conference and training event proposals by the Secretary and Deputy Secretary; provides guidance and assistance to Administrations and Staff Offices for implementation of VA policies and procedures for conference and training event execution to ensure compliance with Congressional and Office of Management and Budget (OMB) directives and public laws for conference and training event execution.
The Under Secretary for Memorial Affairs leads and directs the national cemetery Administration, administers U.S.C. Title 38 benefits, operates and maintains VA national cemeteries, advises the SECVA and manages stakeholder engagement.
The VA Integrated Operations Centers (VAIOC) ensures the coordinating emergency management and crisis response activities both VA-wide and with other Federal, state, and local agencies. The VAIOC is the Department's focal point for the fusion of information for timely senior leadership decision-making and interagency coordination. The VAIOC is staffed 24/7, and serves to support VA's Comprehensive Emergency Management Program. Within VA, the VAIOC serves as the principal point of contact with the Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), and other Departments and agencies pertaining to emergency management, continuity of operations, domestic incident management, and national security emergency programs.
The VA Network Security Operations Center (NSOC) protects VA information on a 24/7 basis by monitoring, responding to, and reporting cyber threats and vulnerabilities; manages Internet gateways; conducts enterprise wide network monitoring; and provides value-added network and security management services.
VACO IT Support provides technical and operational IT support to the VACO campus. Provides network connectivity and operations support to all VACO, OGC, and BVA users; directs and manages the integration of information technologies into VA, OIT requirements and program business lines; provides corporate project management services to VACO; manages all telecommunications related services for VACO; manages the Video Teleconferencing and Media services at the VACO program offices; responsible for administering and managing all IT assets from cradle-to-grave life cycle; and provides procurement, contract, PC Lease, budget, and asset management life-cycles guidance.
The VBA Finance Center (VBA FC) provides accounting, financial reporting, and fiscal services related to the payment of benefits to Veterans and beneficiaries.
The VBA Office of the Chief of Staff (COS) works closely with the USB, the Principal Deputy Under Secretary for Benefits (PDUSB), and the Deputy Under Secretaries to manage VBA's day-to-day operations. The Office of the COS serves as VBA's central coordination point for all high-level negotiations involving the establishment or implementation of policies, procedures, management, and operational activities of the Department and VBA. The COS manages VBA's executive correspondence, corporate communications, congressional and legislative affairs, and development of regulations. The COS provides executive leadership to the following offices: Office of Management, Office of Resource Management, Office of Performance Analysis and Integrity, and Office of Communications and Case Management.
The VBA/DoD Program Office provides a single point of oversight and accountability for VBA's collaboration with DoD. This office has operational responsibility for cooperative programs with VA and DoD. These responsibilities include the Integrated Disability Evaluation System (IDES); the Benefits Delivery at Discharge (BDD) program; the Quick Start Program; and the Transition Assistance Program (TAP), which includes implementation of the VOW to Hire Heroes Act (Nov. 21, 2011), and the White House Task Force Veterans Employment Initiative (VEI).
The Veterans Benefits Administration provides benefits and services to Service members, Veterans, and their families in recognition of their service to the Nation.
The Veterans Benefits Management System (VBMS) Program Office (PMO) is developing an end-to-end paperless claims processing system that incorporates improved business processes with technology. VBMS will assist in eliminating the claims backlog and serve as the enabling technology for quicker, more accurate ,and integrated claims processing in the future. Once deployed, the core mission of VBMS is to help improve the timeliness and quality of claims decisions and processes, and help our Veterans receive the high degree of service they expect and deserve.
Veterans Canteen Service (VCS) is responsible for making available reasonably priced merchandise and essential services for the comfort and well-being of Veterans enrolled in VA's Health Care System, their families, caregivers, employees, volunteers, and visitors.
The Veterans Health Administration is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million*Veterans each year.
Veterans' health care in the U.S. is separated geographically into 21 regions known as VISNs, or Veterans Integrated Service Networks, into systems within each network headed by medical centers, and hierarchically within each system by division level of care or type.
The Veterans Relationship Management (VRM) Program Office (PMO) engages, empowers, and serves Veterans and other clients with seamless, secure, and on-demand access to benefit information and services.
The Veterans Service Organizations (VSO) Liaison is the SECVA's primary advisor on matters affecting VSOs and is responsible for the Department's day-to-day liaison with those organizations.
Veterans Transportation Program (VTS) comprises three business lines: Veterans Transportation Service, the Beneficiary Travel (BT) program, and the Highly Rural Transportation Grants (HRGT) program. VTS provides means for VA to transport Veterans experiencing travel issues to VA health care facilities. The BT program establishes guidance and processes governing payments and allowances to eligible beneficiaries for cost relating to their travel for VA and VA authorized health facilities. The HRGT program provides grants to Veterans Service Organizations and state Veterans agencies to supply transportation services to VA health care facilities for Veterans residing in highly rural areas.
CBO leads VA in advancing business practices that support patient care and delivery of health benefits. The CBO develops administrative processes, policy, regulations, and directives associated with VHA.
The Office of Health Equity (OHE) champions the advancement of health equity and the reduction of health disparities by providing individualized health care to each Veteran in a way that eliminates disparate health outcomes and assures health equity.
OHE strengthens and broadens the ability of VHA leadership to address health inequalities and reduce health disparities through operations, policy, oversight, and research. Working in two fundamental areas, education/communication and health care outcomes, OHE positively impacts the health and health care of vulnerable sub-populations within VHA.
The Office of Healthcare Transformation (OHT) is responsible for the development and management of tactical planning in support of the VHA strategic plan and for the portfolio management of the VHA Transformation Major Initiatives. OHT frequently partners with senior program officials within VHA; Program Offices in 10N, 10P, and 10A; Veterans Integrated Service Networks (VISN) leadership and staff; the Office of Policy and Planning (OPP); the Office of Finance; the Enterprise Program Management Office; the Office of Acquisition, Logistics and Construction (OALC); the Office of Information Technology (OIT); and the Office of Human Resources Management (OHRM) to coordinate projects. OHT has successfully established a program and project management infrastructure designed to foster integration across the organization.
The Office of Readjustment Counseling Vet Centers welcomes home war Veterans with honor, and provides three major service functions: outreach, readjustment counseling, and referral for Veterans and their families. The RCS Vet Centers are staffed community facilities that treat the Veteran as a whole person in or near their home community. Readjustment counseling services are authorized by separate authority than VHA health care and employs different eligibility criteria. The eligibility criteria for Vet Centers include all areas of combat Veterans and their family members, and does not require enrollment for medical care. The RCS Chief Officer reports to the Deputy Under Secretary for Health for Policy and Services and is responsible for direct line of supervision of the Vet Centers through the seven RCS regional managers.
The Office of Research Oversight (ORO) promotes the responsible conduct of research, serves as the primary VHA office in advising the USH on matters of research compliance, and exercises oversight of compliance with VA and other Federal requirements for the protection of human research subjects, laboratory animal welfare, research safety, research laboratory security, research information security, research misconduct, and Federal wide debarment for research impropriety. P.L. 108-170, enacted December 2003 and codified at Title 38 U.S.C. 7307, established ORO in statute to report directly to the USH and stipulated ORO's oversight authority as independent of the Office of Research and Development (ORD) and any other VA components that administer or fund VA research.
The Office of Strategic Integration (OSI) facilitates the successful implementation of the VHA Strategic Framework and supports the development of a systematic approach to the design, evaluation, and diffusion of new capabilities. OSI collaborates with stakeholders to define and achieve common goals while optimizing standardized business processes to ensure coordination, integration, and effective execution of the VHA Strategic Plan.
VHA Office of the Chief of Staff (COS) works closely with the USH and the Principal and Deputy Under Secretaries in managing the day-to-day operations of VHA, the largest integrated health care system in the country. The COS serves as VHA's central coordination point for all high-level negotiations involving establishment or implementation of policies, practices, management, and operational activities to carry out the mission of VHA. COS manages VHA's executive correspondence, communication, congressional and legislative affairs, regulations, and the National Leadership Council (NLC), which is VHA's governing body.
As an internal VHA program office, OMI provides the USH with assessments of the quality of VA health care. In response to inquiries from stakeholders, (e.g., Veterans, caregivers, administrators, the USH, the SECVA, or Congress) OMI conducts independent investigations of health care quality through record reviews, site visits, focused reviews or surveys. OMI continually strives to improve the quality of Veterans' health care by assessing the delivery of care and by analyzing the clinical systems providing that care. On the basis of these analyses, OMI recommends changes in local and National VA health care systems, and shares these findings with VHA leadership, Veterans Integrated Service Networks (VISNs), and VA medical centers (VAMCs). The Office of Inspector General has oversight of OMI.
In the absence of the USH, the PDUSH performs the duties of the USH. PDUSH collaborates closely with the Deputy Under Secretary for Health for Operations and Management, and the Deputy Under Secretary for Health for Policy and Services to provide leadership, guidance and strategic direction that supports the mission of the USH and VHA. The Office of the PDUSH comprises six program offices: The Office of Finance; the Office of Nursing; the Office of Quality, Safety and Value; the Office of Healthcare Transformation; the Office for Workforce Services, and the Office of Health Equity. The Management Review Service program, also in the PDUSH office, manages VHA collaborations with the OIG, the GAO, and OCLA. The Community Engagement Program, also in the PDUSH Office, facilitates and promotes effective partnerships between VHA and non-VA providers, as well as organizations to improve the health and wellness of Veterans, their family members, and caregivers.
This office operates to support the western area.
The Office of Patient Centered Care and Cultural Transformation (PCCCT) leads the transformation of health care from primarily reactive, sporadic and physician-centered care to personalized, patient-centered care that is based on relationships built on trust and committed to positive results over the Veteran's lifetime. The PCCCT office has defined patient-centered care as an approach to health care that prioritizes Veterans and their values, and partners with them to create a personalized, proactive strategy to optimize their health and well-being, and minimize and manage disease.
The Vocational Rehabilitation & Employment (VRE) program provides services and assistance necessary to enable Veterans with service-connected disabilities to become employable and obtain and maintain suitable employment, and to the maximum extent possible, achieve independence in daily living.
The White House Liaison oversees and coordinates the political appointment process and serves as liaison to the White House.
The Office of Workforce Management & Consulting provides staffing, recruitment, employee/labor relations, classification, and retirement and benefits support to the VA health system.
Benefits Gateway Service (BGS), which provides access to data stored within the Corporate Database. BGS exposes a series of fine-grained web services that VBMS uses to create, retrieve, and update data within the Corporate Database.
The scope of the multi-year IAM Enterprise project will be to implement an IAM Shared Infrastructure for the VA enterprise. The following services support IAM: authentication services, authorization services and identity services.
IdM Service is an enterprise service that provides access to the Master Veteran Index (MVI). The MVI is a database that holds over 17 million unique patient identity entries, populated from all VA facilities nationwide. The MVI links patient records together across the VA systems. The MVI also establishes a unique Enterprise Identifier for each of the VA unique person records; the identifier is called Integration Control Number (ICN).
Medical Domain Web Services (MDWS) Is a suite of Service Oriented Architecture (SOA) middle-tier web services that exposes medical domain functionality, Medical Domain Objects (MDO). MDWS is equipped with the capacity to virtualize any legacy Veterans Health Information Systems and Technology Architecture (VistA) Remote Procedure Call (RPC) as a web service. A web service is an Application Programming Interface (API), which uses Simple Object Access Protocol (SOAP), the standardized protocol to communicate with subscribed client applications.
The Master Patient Index (MPI) is a component of the Master Veteran Index (MVI), a database that holds over 17 million unique patient identity entries, populated from all VA facilities nationwide.1 The MVI matches/links system records together across VA systems. Among other patient information, the MVI maintains a Primary View of a patient including ICN, Name, SSN, DOB, and other important patient identity information. See the MVI Service Description, §5.4, for a complete list of Primary View traits.
VA CorporateDepartment of DefenseDepartment of JusticeDepartment of LaborDepartment of TreasuryExternal Organizations
The National Utilization Management Integration (NUMI) service retrieves patient information from the VistA application using the web service to manage this interface. This web service, NUMIService, retrieves data from VistA through remote procedure calls (RPCs). This retrieval is based on requests from the NUMI web application, to populate specific information in the NUMI database pertaining to a patient's record. MDWS encrypts communication between itself and VistA. The NUMIService is a MDWS web service configured to retrieve information for the various sites.
Standard Data Service (SDS) is an enterprise service that provides lookup (read-only) access to administrative data that is common to multiple applications across the VA. SDS physically implements its data in the Administrative Data Repository (ADR) and provides a service interface for access to common lookup tables used in VA information systems.
This System is being developed as part of President Obama's Virtual Lifetime Electronic Record for Veterans and will connect DoD and VA and store Veterans Medical Records for life. It will support Bidirectional Health Information Exchange (BHIE). It exchanges data between VA and DoD in both directions, when clinicians need data on ?the other side?. VA and DoD GUIs allow them to select a type of data, a patient, a date range and BINGO it pulls it back to their screen from their local systems and the other side doing all sorts of de-duplication and sorting. The VLER initiative will expand BHIE use to allow for the exchange of VBA benefits data with DoD, as DoD will not allow benefits data to go via NwHIN.
General Services Administration
Housing and Urban DevelopmentNational Archives and Records Administration
National Cemetery AdministrationOffice of Management and BudgetSocial Security AdministrationVA Staff OfficeVeterans Benefits AdministrationVeterans Health Administration
United States Department of Health and Human Services
VA will eliminate Veteran homelessness by the end of FY 2015. VA, in collaboration with its Federal partners, will continue to provide rehabilitation services for homeless and at-risk Veterans, including employment assistance, access to permanent and transitional housing, and other supportive services. As the number of homeless Veterans continues to decline, the focus will shift from rescue to prevention.
VA will improve Veteran career readiness to reduce Veteran unemployment. We will synchronize and align Veteran employment programs managed by VA, and improve coordination across the various Federal Veteran employment initiatives. We will increase support to our Veterans with disabilities and those who are GI Bill eligible through programs offering educational and vocational counseling.
VA will increase support to Veteran entrepreneurs through public-private partnerships to provide capacity building and by providing access to Federal contracting opportunities.
VA will provide Veterans and eligible beneficiaries with personalized, proactive, patient-driven health care to optimize health and well-being, while providing state-of-the-art disease management. VA’s Patient Aligned Care Teams (PACT) will ensure patient engagement in self-care, preventive services, primary care, and mental health services. PACT is a partnership between the Veteran and the health care team with an emphasis on prevention, health promotion, and self-management. PACTs use a team-based approach, with various members of the team stepping in at different points in time to provide needed care. [same as 1.2.2a]
We will expand and refine, in coordination with DoD, research into the long-term consequences of TBI and PTSD. VA will increasingly seek to understand underlying health, injury and disorder mechanisms to create evidence-based diagnosis, treatment, and rehabilitation methods for Veterans and eligible beneficiaries with support from their families.
VA will provide timely, accurate decisions on Veterans’ disability claims and eliminate the claims backlog. We will then implement a robust plan, and revisit procedures to ensure claims are addressed in no more than 125 days with at least 98 percent accuracy. The plan includes redesigning policies and procedures, continuing to enhance training for claims processors, and utilizing the most advanced IT.
We will also increase the use of video teleconference hearings to address claims appeals. (Moved this sentence from 1.2.1- new separate strategy)
VA will continue to expand implementation of PACT to improve partnerships with Veterans and eligible beneficiaries, increase team-based care coordination and management, and expand access to care. [same as 1.1.3a]
VA will improve patient-facing and clinician-facing e-health systems by expanding the development and use of health-related virtual modalities. These modalities include telehealth, E-Consult, secure messaging, MyHealtheVet, and mobile applications.
VA will enhance client satisfaction by capturing client data once, sharing it enterprise wide, and using this client data for a lifetime, which will promote more efficient use of data across business lines. We will identify sources of consistent, reliable, and authoritative Veteran data. We will establish architecture, business rules, roles and responsibilities, and governance to enable VA lines of business to use the authoritative common client data to improve delivery of benefits and services to Veterans. VA will gain access to additional external data, knowledge, and experiences so we can broaden our understanding of our client’s needs and expectations. We will enable secure, privacy-protected electronic exchange of personal, health, and economic data on Veterans from induction oath through the final survivor benefit.
VA will rethink its operations as a Department, defining the fundamental crosscutting capabilities and interdependencies required to perform them. We will identify and address any internal organizational, policy, procedural, perceptual, and cultural boundaries that constrain our ability to coordinate, integrate, and deliver benefits and services.
VA will streamline its virtual presence (Web sites, portals and call centers), reducing duplication and enhancing personalization to enable clients to get the information they need, on their schedule.
VA will increase access to burial benefits in national cemeteries by constructing five new national cemeteries and by recognizing and addressing the unique needs of Veterans and eligible beneficiaries who reside in densely populated urban areas as well as sparsely populated rural locations. We will ensure that the service and appearance of our national cemeteries meets the highest standards commensurate with these national shrines.
VA and DoD will continue to work towards achieving these goals with its many DoD partners through the VA-DoD Joint Executive Council (JEC) in order to improve business practices, ensure high quality cost effective services for both VA and DoD beneficiaries, facilitate opportunities to improve resource utilization and sharing, and to remove barriers that might impede collaborative efforts
VA and DoD will create an authoritative source of health information for DoD and VA beneficiaries, which will include the delivery of a highly flexible, reliable, secure, maintainable, and sustainable system such as the Integrated Electronic Health Record (iEHR)
VA and DoD will jointly implement the separation health assessment based upon the joint common criteria established by the Departments. VA will continue to partner with DoD and increase the information and self-service capabilities available through the eBenefits portal for active duty Servicemembers and Veterans and eligible beneficiaries
VA will leverage responsible and productive partnership opportunities with Private Sector, Academic Affiliates, Veteran Service Organizations, and Non-Profit Organizations that can supplement VA services and help fill urgent or emerging gaps in services.
VA will leverage responsible and productive partnership opportunities with Federal, State, and Tribal Organizations that can supplement VA services and help fill urgent or emerging gaps in services.
VA will foster stronger collaboration and information exchange with Private Sector, Academic Affiliates, Veteran Service Organizations, and Non-Profit Organizations across the spectrum of care, benefits, and services.
Strategy 2.2.4 VA will foster stronger collaboration and information exchange with Federal, State, and Tribal Organizations across the spectrum of care, benefits, and services
VA will establish a partnership award program to acknowledge and recognize successful partnerships in various organizational and service categories.
VA will establish a robust, authoritative communications capability that provides and aligns a clear, concise, positive, and compelling message. We will establish standardized corporate communications policies and procedures to coordinate efforts across the Department.
VA will establish internal standardized enterprise outreach policies and procedures to coordinate efforts across the Department.
VA will develop outreach plans and strategies in collaboration with our partners to ensure Veterans and eligible beneficiaries and their families are aware of all of the programs for which they are eligible; not only those provided by VA and not solely programs designed to serve a Veteran-only population. We will pursue joint outreach campaigns to enable sharing of communications channels and audiences to reach more Veterans and eligible beneficiaries.
VA will identify the critical skills and competencies needed to achieve the best current and future results and develop workforce planning and development strategies that are tailored to address skills gaps. To fully succeed in transformation and continue on the successes built to date, VA will develop strategic leaders and build a cadre of talented successors in the federal government’s management and executive functions. VA will develop and cultivate leadership skills and build the pipeline for future leaders to ensure effective succession management plans.
VA will improve enterprise-wide governance of human capital management using a strategic approach that includes top management, employees, and other stakeholders.
VA will improve strategic HCM by implementing an enterprise-wide, career development and training management program, and identifying organizational owners for occupational specialties.
VA will require ongoing development of leadership capabilities and develop enterprise-wide human capital strategies that, when implemented throughout the organization, will improve employee engagement, increase individual contribution and satisfaction by fostering ownership, empowerment, resiliency and commitment to serving Veterans and eligible beneficiaries.
VA will implement an enterprise shared services strategy to offer broader service-based capabilities instead of point solutions.
VA will support and enhance enterprise-wide information sharing through the implementation of a Customer Data Integration (CDI) environment to identify, develop, designate and enforce authoritative information sources and services
VA will continue its efforts on the Ruthless Reduction Task Force (RRTF) to identify and eliminate redundancies within VA’s IT environment.
VA will implement its Unified Communications Strategy to further leverage common services and reduce its IT footprint through the convergence of our facility voice, contact center, video, audio conferencing, and collaboration environments into a single platform and operational model.
VA will accelerate the implementation of our wireless infrastructure.VA will develop and implement strategies to support bring your own device and use your own device to support the increasingly mobile workforces and Veteran population.
VA will continue to implement and extend the Continuous Readiness in Information Security Program (CRISP) operating model, including security management, contingency planning, configuration management, segregation of duties, and access controls for protecting VA sensitive information.
3.2.8 VA will continue to implement the use of Personal Identity Verification (PIV) Only Authentication (POA) for access to VA computer systems as mandated by Federal identification standards (Homeland Security Presidential Directive [HSPD] -12).
VA will pursue cost-effective system modernization to enhance operational and management processes and improve oversight.
VA will rethink how it operates as a Department, defining the fundamental cross-cutting capabilities and interdependencies required to achieve them. We will identify and address any internal organizational, policy, procedural, perceptual, and cultural boundaries that constrain our ability to coordinate, integrate, and deliver benefits and services. VA will evaluate alternate organizational designs that improve integration of benefits and services to provide the client a coordinated experience when utilizing multiple benefits and services.
VA will explore opportunities for sharing facilities and services across VA and with other federal agencies; state, tribal, and local governments; nonprofits; and private industry to support Veterans and Veterans’ families.
VA will continue capital planning efforts to provide safe, secure, modern, and sustainable infrastructure, and enhance capital planning efforts that increase the flexibility of VA’s capital infrastructure to accommodate integration of services and promote sharing of physical and virtual space within and between VA and its partners.
VA will expand connected Health benefits and services which may reduce our dependency on physical infrastructure
VA will continue to be good a steward of its resources by closely monitoring agency travel to mission essential needs. We will continue working to decrease improper payments, recapture misallocated funds, and dispose of unnecessary real estate.
VA will improve the models and systems used to forecast and capture cost at an enterprise level.
We will adopt the direct tracking of people, equipment, and consumables. We will implement a modernized financial management system.
VA will continue to mature its capability based planning, programming, budgeting, and execution (PPBE) process to tie strategy to budget and budget to performance.
VA will continue to review its internal buying patterns and identify opportunities for strategic sourcing to combine contracts to achieve significant savings for recurring requirements.
VA will develop a strategic capital equipment planning model and a plan to improve medical equipment life cycle.
VA will continue to develop and refine our Continuity Program in accordance with HSPD-20 – National Continuity Policy. Through the VA Comprehensive Emergency Management Program, VA will support DoD, DHS/Federal Emergency Management Agency (FEMA), and other Federal Departments and Agencies in support of Presidential Policy Directive-8 – National Preparedness. VA will utilize the VA Integrated Operations Center (VA IOC) in order to provide the Secretary a single office responsible for proactively collecting, coordinating, and analyzing information in order to make recommendations to VA leadership. VA will continue to develop a comprehensive Department Exercise, Training, and Evaluation Program in accordance with DHS National Exercise program.
VA will standardize the on-boarding, monitoring, and off-boarding process for VA employees, contractors, and affiliates. VA will fully implement HSPD-12 to include the Personal Identity Verification (PIV) card as the standard process for provisioning logical access to VA information systems (LACS) and standardize Physical Access Control Systems (PACS) to VA facilities to ensure the safety and security of Veterans and eligible beneficiaries, volunteers, employees, and visitors.
VA will evaluate and streamline vulnerability assessment programs of VA facilities to mitigate against natural and technological disasters and terrorist attacks. VA will establish a comprehensive Active Threat/Active Shooter Incident Response Program to maximize response success in any VA facility.
VA will develop and implement an Insider Threat program in accordance with Executive Order 13587 - Structural Reforms to Improve the Security of Classified Networks and the Responsible Sharing and Safeguarding of Classified Information in order to protect classified material in the VA.
The DoD’s Armed Forces Health Longitudinal Technology Application (AHLTA) (formerly Composite Health Care System (CHCS) II) CDR provides the centralized storage of patient healthcare history for all beneficiaries of the DoD Tri-Service Health Care (TRICARE) system. As a component of AHLTA, the CDR is developed and sustained by the Defense Health Information Management System (DHIMS) within the Military Health System (MHS).
The Anesthesia Record Keeper / Clinical Information System (ARK/CIS) are components of the systems used by Anesthesia departments, where systems are installed. Anesthesia uses ARK to document their patient workflow as well as collect medical device data from anesthesia equipment. Some anesthesia information, particularly pre-operative assessment information and peri-operative anesthesia values like start and stop times, is expected to be interfaced to SQWM. SQWM will have more data fields than the legacy VistA Surgery module. Anesthesia is currently considering which additional data fields collected in ARK/CIS will be clinically appropriate to pass to SQWM. SQWM may share Surgery Schedule information to allow for work listing within ARK.
The Benefits Delivery Network is a suite of COBOL mainframe applications that collectively make up the VA's primary claims processing, tracking and payment system. The BDN tracks and distributes approximately $40 Billion in veteran entitlements yearly.
BHIE is a Federal IT health care initiative that facilitates the secure electronic exchange of patient medical information between the Department of Defense (DoD) and the Department of Veterans Affairs (VA). (source: VA Intranet)
The BHL software provides components of successful care management including regular structured assessments to monitor progress and determine when treatment adjustment or additional resources are needed, panel management or tracking to ensure Veterans are contacted and monitored on a regular basis, and decision support. As a standalone software application, it requires manual entry of patient demographics. The BHL software program is the only available software program that provides this level of care management in support of care for mental health concerns. The BHL software is currently installed in over 20 VA Medical Centers (VAMC). This interface will facilitate the use of the BHL software to all VA medical care locations.
Bed Management Solution aims to facilitate\ efficient patient flow operations and provide reports on the performance of bed management activities, thus enabling the VA facility and Veterans Integrated Service Network (VISN) to track Key Performance Indicators and Deputy Under Secretary for Health (DUSH) guidelines. BMS provides an accurate view of the status of beds and their availability for patient assignment, enables planning and prioritizing of bed demand by tracking the status of patients requiring beds, supports discharge planning by tracking the status of patient discharge plans and schedules, reduces Fee Basis costs by monitoring patients in community hospitals and identifying available beds for transfer to a VAMC, improves turnaround time for bed cleaning by providing alerts to EMS staff and monitoring the status of bed cleaning activities, provides support in emergency events by making visible the availability of beds at a VISN and national level. reflects a multi-tier distributed model, Service-Oriented Architecture (SOA) framework, re-usable component architecture, common security model, flexible transaction control, and web-services support through integrated XML-based data interchange.
BOSS is the Burial Operations Support System which automates all the manual, paper intensive record keeping, and information and forms processing associated with over 100,000 yearly interments from National, State Veterans’, Arlington National Cemetery, post/military, Department of Army, and Department of Interior cemeteries. BOSS provides for the creation and maintenance of a complete historical record for each interment and is considered an NCA mission critical system.
CAATS began as a simple five-module system that would be used exclusively by Regional Offices in VBA to input source documents and produces FMS transactions. The application has evolved into a nine module web-based application that will be utilized not only by VBA field stations but also by National Cemetery Administration (NCA)
Generates FMS payment transactions from matched vendor invoices and VA facility receiving reports.
Clinical Assessment, Reporting, and Tracking System (CART) was developed to address the critical need for a systematic, national method for tracking the use and outcomes of diagnostic and interventional cardiac catheterization procedures, and to implement an associated national quality program. CART-CL has been successfully implemented in all VA cath labs, and is regarded as a model for clinical application development and implementation within the VA healthcare system. Read more about this dynamic initiative from inception to successful implementation.
CDS: The Courseware Delivery System (CDS) is an administrative tool that manages and launches the courseware and supports reporting requirements. Computer Managed Instruction allows the users to administer Training and Performance Support System (TPSS) modules, run TPSS modules and send and receive reports related to the status of users and history of use (i.e. number of students who passed a given test etc.). The system combines the old CMI for LAN based modules, CCMI for WEB-based and the old XCMI report functions into one system. TPSS: TPSS is a computer based training system used to assist in training Education Service employees. TPSS is maintained by Education Development and Training along with Education Service. The application is hosted on the Philly ITC server. TPSS consists of multiple products designed to deliver and support VBA’s unique technical training and delivery requirements. TPSS products fall into three categories: delivery, training, and job support. The Courseware Delivery System (CDS) is an administrative tool that manages and launches the courseware and supports reporting requirements. WBT courseware covers technical training on a wide variety of positions such as Veterans Service Representatives, Rating Veterans Service Representatives, Fiduciary Field Examiners, and Loan Guaranty Valuation Officers. Job support tools such as Electronic Performance Support Systems (EPSS), Job Aids, and informational websites provide field personnel and training coordinators with materials and information to complete their tasks.
The Veterans Health Administration (VHA) is increasingly dependent upon data. To improve our capacity to leverage data and analysis to provide the most efficient and the highest quality health care to our Veteran patients, VHA is pursuing an enterprise-wide approach that views certain key data as a strategic assets. Central to this strategy is consolidating data from disparate sources into a coherent single logical data model. The Corporate Data Warehouse (CDW) is the physical implementation of this logical data model at the enterprise level for VHA.
Cerner Pathnet supports surgical pathology, autopsy, cytology, and bone marrow. It streamlines accessioning and processing and provides history review, text entry, SNOMED coding, report generation, case review and sign-out, and case retrieval for research or teaching purposes.
The CH 33 Front End Tool is a client server system that stores eligibility, entitlements, and awards data for Post 9/11 GI Bill claimants.The CH 33 (Short term solution) Back End Tool utilizes BDN and issues payments to claimants and schools through fiscal transactions between VA and Treasury.CH33 Front End Tool has been stopped for production usage. CH33 Long Term Solution (LTS) has replaced it. It has been built outside VA and hosted in Terremark Data Center. It is Web J2EE application and communicated with various other VBA Education Services applications through web services.
The Composite Health Care System (CHCS) is a VMS-based medical informatics system designed by Science Applications International Corporation (SAIC) and used by all United States and OCONUS military health care centers.
The Clinical Data Repository/Health Data Repository (CHDR) application is a combined effort between the Department of Defense (DoD) and the Department of Veterans Affairs (VA). You use CHDR to exchange clinical data between the VA's Health Data Repository (HDR) and the DoD's Clinical Data Repository (CDR) for Active Dual Consumer (ADC) patients.
Collaborative Institutional Training Initiative (CITI) system was founded in March 2000 as a collaboration between the University of Miami and the Fred Hutchinson Cancer Research Center to develop a web based training program in human research subjects protections. In response to the June 2000 education policy announcement, the collaboration was expanded to include content experts from 10 institutions who provided the content for the first 12 biomedical modules. In addition to the Basic content, the CITI model provides the opportunity for institutions to post additional instructional materials specific to their institution.
A system that provides the capability to create Veterans Benefits Communications. CMS allows for user defined content rules to be evaluated for the generation of Veterans Benefits Communications so that is specifically tailored to the Veteran. In addition, the CMS will publish and mail the Veterans Benefits Communications.
A medical imaging technology which provides economical storage of and convenient access to, images from multiple modalities (source machine types). Electronic images and reports are transmitted digitally via PACS; this eliminates the need to manually file, retrieve, or transport film jackets. The universal format for PACS image storage and transfer is DICOM (Digital Imaging and Communications in Medicine). Non-image data, such as scanned documents, may be incorporated using consumer industry standard formats like PDF (Portable Document Format), once encapsulated in DICOM. A PACS consists of four major components: The imaging modalities such as X-ray computed tomography (CT) and magnetic resonance imaging (MRI), a secured network for the transmission of patient information, workstations for interpreting and reviewing images, and archives for the storage and retrieval of images and reports.
CPTMS is a Commercial Off-the-Shelf (COTS) product that will allow the VA to conduct performance management, career and succession planning, workforce analytics, and compensation management for members of the Senior Executive Service (SES). CPTMS is a web-based tool to provide department-wide operational oversight of executive talent requirements, executive and pipeline talent developmental needs and activities and department-wide executive assignments.
CRM/UD is part of the VRM Initiative, which is intended to provide Veterans, beneficiaries, and their authorized representatives with seamless, convenient interactions when they contact VA regardless of the communications channels used. The VRM Initiative is a program in the VA Interagency 21st Century - One Vet Exhibit 300.
CRM/UD is a Commercial Off-The-Shelf (COTS) - based application (based on Microsoft Dynamics CRM 2011) that is hosted at a commercial facility called Terremark Federal Group. Terremark artifacts are available in SMART under Managed Services > VBA > Terremark – GSS.
CRM/UD will collect, preserve, and track the context of all interactions with Veterans and beneficiaries and will unify business processes by integrating desktop applications to provide VA staff with a single consolidated view of the Veteran and access to authoritative business systems to resolve the Veterans' issues.
Provides a single point for VA access to DoD Images. CVIX uses the VistA system at Station 200 to provide VA treating facility information for shared patients and temporary VA credentials for DoD clinicians.
Clinical Video Telehealth (CVT) uses video conferencing technology to conveniently, securely, and quickly provide you with access to health care services from remote locations. CVT instantly connects a Veteran in one location with a healthcare provider in a different location. This connection allows for real-time interaction between you and your provider. Special equipment provides a safe, reliable, and accurate way for providers to assess a patient and manage their treatment without physically being in the same location.
The Defense Civilian Pay System (DCPS) is developed and maintained by the Defense Finance and Accounting Service, Technology Services Organization, Pensacola (DFAS-TSOPE). The primary goal of DCPS is to standardize the DoD civilian pay (pay roll) with regard to interpretation of regulations, calculations, hardware, software, and operations. A secondary objective is to fulfill reporting requirements of pay and pay related data. In order to accomplish these objectives, the system must maintain employee records containing pay entitlements, leave entitlements, deductions and withholding, time and attendance data, and other information pertinent to an employee’s employment status.
DEERS is a worldwide, computerized database of uniformed services members (sponsors), their family members, and others who are eligible for military benefits, including TRICARE. All sponsors are automatically registered in DEERS. However, the sponsor must register eligible family members. Family members can update personal information such as addresses and phone numbers once they are registered in DEERS.
This system serves as a placeholder system for the Department of Defense. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
Federal Assistance Award Data System
This system serves as a placeholder system for the Department of Justice. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
This system serves as a placeholder system for the Department of Labor. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
This E-Commerce project is designed to introduce electronic contracting solutions in VA contracting operations. It provides the tools and procurement data that allow VA contracting professionals to make informed buying decisions.
The VA envisions a centralized ePACS deployed at VA facilities worldwide. For Phases I & II of the ePACS project the VA will build a centralized ePACS capability for the Washington DC area VACO campus only.The goals for the ePACS are to: Improve physical security, improve operational efficiency, decrease operational costs, maximize equipment utilization, improve compliance with government requirements. A centralized ePACS server infrastructure can provide benefits of global real time revocation, electronic authentication, an authoritative PACS database, auditable transactions, future scalability, and cost savings.
ePROMISE is n existing database for the VA research administration and reporting in Microsoft SQL Server.
The Federal Bureau of Investigation (FBI) system is the source for name and fingerprint checking services used as part of the VA HSPD-12 PIV process.
FCMT facilitates the Warrior Support Program mission to provide integrated, non-clinical case management for goal documentation, progress monitoring, client tracking, performance measurement, and staff workload monitoring. FCMT also meets the case management needs of VA personnel specifically for the Federal Recovery Care Coordinators and VHA and Veterans Benefits Administration (VBA) liaisons who provide support to seriously ill and injured Operation Enduring Freedom/Operation Iraqi Freedom (OEF/OIF) and Operation New Dawn Service Members, Veterans, and their families. Warrior Support and FCMT are integral components of VLER, ensuring quality life-long support to the Nation’s Veterans.
Website that provides end-to-end service to plan, book, track, approve, and request reimbursement for travel services for the Federal employee.
The Office of Personnel Management Federal Investigations Processing Center (OPM-FIPC). The U.S. Office of Personnel Management (OPM), Federal Investigative Services (FIS) conducts over 90 percent of background investigations for the Federal Government. FIS is headquartered in Boyers, Pennsylvania at the Federal Investigations Processing Center (FIPC).
The Financial Management System (FMS), VA's corporate accounting system, was fully implemented in VHA at the beginning of FY 1996. VA's FMS system is a standardized, VA-wide system that interfaces externally with the Department of Treasury (DoT), the General Service Administration (GSA), the Internal Revenue Service (IRS), the Defense Logistics Agency (DLA), and various commercial vendors and banks for electronic billing and payment purposes. It is VA's core financial management system that interfaces internally with the IFCAP Accounts Receivable system and other subsystems such as Integrated Billing.
First Notice of Death (FNOD) refers to all of the actions or events related to processing Notice of Death (NOD) information received from multiple sources, to include the System, Flag Applications and the VBA’s Compensation and Pension Insurance Division.
The HAIMS initiative will serve to provide awareness and access by clinicians to all relevant patient information in and between the Department of Defense (DoD) and the Department of Veterans Affairs (VA). This data will include radiological Artifacts and Information, and will provide support for medical specialists who use images and for low density specialists who provide remote supporting services to clinicians who provide direct patient care.
HCP is a pilot financial system In order to meet the long term vision, the CBO has initiated the deployment of interim solutions and multiple pilots to support critical program needs. The pilots are intended to inform the long-term decision with expanded options on possible alternatives which include the national deployment of the Fee Basis Claims System (FBCS), a Commercial-Off-The-Shelf (COTS) product that was installed in 2010. In addition the CBO is engaging with the VA Financial Service Center (FSC) and Veterans Integrated Service Network (VISN) 11 to pilot a Healthcare Claims Processing (HCP) system with FSC’s existing product line, and is scheduled to be deployed in Indianapolis in the 4th quarter of FY2012.
This system serves as a placeholder system for the Department of Health & Human Services. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
Homeless Management Information System (HMIS) is a software application designed to record and store client-level information on the characteristics and service needs of homeless persons. An HMIS is typically a web-based software application that homeless assistance providers use to coordinate care, manage their operations, and better serve their clients. HMIS implementation presents communities with an opportunity to re-examine how homeless services are provided in their community, and to make informed decisions, and develop appropriate action steps. Because the implementation of HMIS systems varies from community to community, examples of local implementation covering the community planning process, software selection and implementation are available from a variety of communities.
The HMIS Repository will collect datasets exported from Homeless Management Information System (HMIS) application around the country, validate the data, process it, and make it ready for transfer to VA’s data warehouse, the Registry, where data analysis and reporting will occur. The Repository will provide a secure web-based interface that will allow users to upload a zip file containing data that they have extracted from their HMIS applications in either the HUD CSV or HUD XML formats, making the data available for VA analysis and reporting.
HOMES is an online data collection system that tracks homeless Veterans as they move through VA's system of care. The system streamlines data collection processes and facilitates communication between VA homeless program staff and leadership on the local, regional, and national levels. By providing a centralized data collection system, HOMES enables VA to efficiently and effectively collect, manage and access homeless Veteran data.
Human Resources Information Systems (HRIS): The systems and processes at the intersection between human resource management (HRM) and information technology. It merges HRM as a discipline and in particular, its basic HR activities and processes with the information technology field, whereas the programming of data processing systems evolved into standardized routines and packages of enterprise resource planning (ERP) software.
This system serves as a placeholder system for INHS. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
This system serves as a placeholder system for Kaiser Permanente. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
The VBMS claims processing workflow is initiated when a Veteran User (or a Regional Office User on behalf of a veteran) submits a paper claim. National Archives and Records Administration (NARA) KOFAX service scans the paper claims, creates claim images and claim metadata. This data is then forwarded to VBMS using a standard web services interface from NARA’s KOFAX service to the KOFAX adapter that comes out-of-the-box with FileNet.
Logical Access Control System (LACS) will be managed through the proposed Logical Access Control System. The LACS will be able to interface with PIV cards to provide cardholders access to federally controlled networks and information systems. The LACS will obtain certificate revocation status information from the PKI SSP via a CRL or OCSP. LACS will be able to receive additional provisioning information or attributes by sending the FASC-N from the certificate to the backend authentication system.
Laboratory Electronic Data Interchange: the Veteran Integrated Service Network (VISN) mission is to consolidate electronic lab test ordering and lab test result reporting throughout all Veterans Affairs (VA) medical care facilities laboratories within a VISN, between VISNs, and for non-VA organizations (i.e., commercial reference laboratories). The LEDI software reduces or eliminates the need for manual ordering and reporting of laboratory results to interface laboratories. The software minimizes the amount of manual labor associated with preparing samples for delivery and processing at the host lab facility.
The VistA Laboratory Electronic Data Interchange Phase II (LEDI II) software application provides electronic messaging for Lab Test Ordering and Lab Test Results Reporting between VA health care facilities laboratories based on the Health Level Seven (HL7) Version 2.3 Standard Specification and VistA Health Level Seven (HL7) Version 1.6 Standard Specification. These Specifications are used as the basis for defining VistA Laboratory Universal Interface (UI) and LEDI HL7 Interface Standard Specification Version 1.2.
This system serves as a placeholder system for MedVA. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
As of June 28, 2010, the Master Veteran Index (MVI) database based on the enhanced Master Patient Index (MPI) is the authoritative identity service within the VA, establishing, maintaining and synchronizing identities for VA clients, Veterans and beneficiaries
The Defense Finance and Accounting Service’s (DFAS) myPay is an innovative, automated system that puts you in control of processing certain discretionary pay data items without using paper forms. You can also get your pay and tax statements, and travel advice of payment using myPay.
Neurocognitive Assessment Tool is used to monitor neurocognitive symptoms in patients. The objective of NCAT is to enable baseline and post-event screening of possible mild traumatic brain injuries across all Services at all echelons of care, including all levels of Theater and the Sustaining Base. NCAT was selected by DoD to provide a capability for early assessment, supporting diagnosis and monitoring patients with possible mTBI. The objective is to make NCAT available to the clinical community to aid in early detections/diagnosis of mTBI.
This system serves as a placeholder system for the National Institutes of Health. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
The National Utilization Management Integration (NUMI) application is a web-based solution that automates utilization review assessment and outcomes. The Utilization Management (UM) Process is a tool used to ensure that patients are receiving the right care, at the right time, and in the right place. UM is both a quality and efficiency tool, as it is used to move patients efficiently through the VA systems to maximize use of resources. UM reviewers assess patient admissions and hospital stay days using standardized objective evidence-based clinical criteria to determine whether patients meet criteria for acute hospital care. NUMI integrates the InterQual Criteria from CERMe, a COTS product, with UM functionality to assess clinical appropriateness of care according to InterQual criteria and algorithms. It also integrates with VistA, which permits tight coupling between the patient management systems implemented within the VA and the UM function.
A ‘network of networks’ to connect diverse entities needing to exchange health information; a common, secure, nationwide, interoperable network for exchanging health information.
NwHIN Partners are participants that exchange health data from state level exchanges, federal entities, public health entities, and geographically based health information organizations.
OMB 300B is for the management of the execution of IT capital investments through their project life cycle and into their useful life in production.
The Physical Access Control System (PACS) interfaces with PIV cards to provide cardholders access to VA controlled facilities. A PACS can also obtain certificate revocation status information from the PKI SSP via a CRL or OCSP, or credential revocation status by sending the Federal Agency Smart Credential Number (FASC-N) from the Cardholder Unique Identifier (CHUID) to the backend authentication system. A PACS can also receive additional provisioning information or attributes by sending the FASC-N from the CHUID or the certificate to the backend authentication system
Provides a notification method to gain awareness of the safety of VA employees and provide information to these staff in support of VA Emergency Preparedness and the ability to support the nation in a crisis.
The Personal Computer Generated Letters (PCGL) system is designed to generate letters. This user/training guide is designed to help you hit the ground running with PCGL. With PCGL, you have all the flexibility and speed of Word for Windows in the creation, editing, and printing of your documents. The PCGL system can generate letters using the “free form” or “predefined” mode.
• Free form allows you to type a letter “from scratch” or select individual paragraphs in putting together a letter. It will also set up the proper spacing and formatting for the address, greeting, and closing of a letter which you type yourself without using predefined letters or individual paragraphs. The “free form” mode may not be available to all users.
• Predefined letters minimize user input. Your screens may not appear exactly as shown in this document. Screens may differ due to configuration and site options, as well as ongoing enhancements.
Provides letter generation capabilities to Veterans Service Center (C&P, Edu), LGY Loan Guaranty, and ORM (Office of Resource Management - new) using PCs and accessing BDN and VETSNET data.
Possible replacement that allows central printing and integrates with newer versions of windows/office
PCRT delivers VA-internal and enables public-facing Web-based applications to answer key questions about VA research. The PCRT is being developed to: - Standardize and simplify research portfolio categorization using automated tools. - Provide analytic capability to manage VA’s research program for areas of strength, influence, trends, gaps, and new opportunities. - Facilitate the peer review process by identifying appropriate reviewers. - Standardize portfolio reporting to ensure consistent results are reported, driving internal budget management and external fiscal transparency.
A client/server application designed to improve quality and timeliness of requesting veteran information from outside agencies. Information gained from these requests are used to process claims for: compensation, pension, education, burial benefits, and loan guaranty. These improvements are achieved by automating and standardizing the data requests, improved routing, request tracking, standard output generation processes, and process metrics involved with claims development. PIES is an automated system that manages the requests for veteran information that are required in order to develop and process claims more efficiently. PIES consists of two executable programs:
• PIES Create program – Developed for use by Regional Office and RMC users to create 3101 requests.
• PIES Respond program – Developed for use by individuals at NPRC to respond to 3101 requests.
When a veteran submits a claim requiring service information or records not in VA custody, the VSR or other user at the VARO will open the PIES Create program. The user searches the PIES database for existing 3101s.
The Office of Personnel Management (OPM) Personnel Information Processing System (PIPS). OPM PIPS is an application maintained by their Federal Investigative Services Division (FISD) containing the records of all Federal employees and contractors who have been investigated by the government during the preceding 15-25 years. It includes records of investigations by the OPM and those conducted for the OPM by various other Federal investigative agencies (FBI, State Department, etc.). The PIPS application is also used to process the background investigations requested through OPM.
The Program Integrity Tool (PIT) will address the claim scoring, centralization of claim data, and related reporting capability needs of Purchased Care Programs. The PIT shall transform claims-related data received from the following systems and load this data into the PIT centralized Data Repository: Fee Basis Claims Systems (FBCS) for fee basis claims,X.12 837 files for CP&E claims ,Corporate Data Warehouse for Fee Basis claims payment Status, CP&E Data Warehouse for CP&E claims and claims payment status. The PIT shall also extract and post scored claims data from the Data Repository for further payment processing by the following Interfacing Systems: FBCS and CP&E.
PMAS is a performance-based project management discipline. All VA IT projects that introduce new functionality or enhance existing capabilities within current systems in VA are considered to be delivering products. All development projects and those infrastructure projects that provide new capability fall under the management discipline of PMAS.
The Research Administrative Management System (RAMS) is based on a SharePoint architecture that will provide new services for end users with integrated services across the VA ORD, centralized information, centralized reporting, and replace or integrate legacy systems such as ePROMISe and RCMS. RAMS is intended as a multipurpose tool for ORD Central Office and VA Medical Center (VAMC) field research offices. The requirements specify the capability to create and track administrative data for each project assigned to the local research office, manage research oversight committees and subcommittees, track research personnel assignments, training requirements and certifications, manage laboratory data including space allocations and equipment, and support required reporting to ORD.
The Homeless Program in the Office of Patient Care Services (PCS) is seeking development of a comprehensive registry (data warehouse) of information about homeless Veterans who receive services provided by Department of Veterans Affairs (VA) administered programs, as well as services provided by external federal agencies, and other private and public entities. Additionally, the registry will also be used to identify and collect information about Veterans who are at risk for homelessness.
The RTLS will be used for the purpose of tracking equipment, supplies, instruments, files, staff, patients, and many other possible uses. In addition, the system will be able to provide environmental monitoring such as humidity and temperature.
The Strategic Capital Investment Planning (SCIP) Automation Tool (SAT) is to create a web-based, interoperable system to collect the data necessary to understand and evaluate the VA Infrastructure and service gaps and to develop both capital/non-capital solutions to address these gaps by 2021.
SciVal is an expertise profiling and research networking tool pre-populated with the most useful and yet most difficult information to compile – deep publication histories from the Scopus® database – making it easier to find experts and enable collaboration within your institution or across organizations.
Scopus is the world’s largest abstract and citation database of peer-reviewed literature.
Stakeholder Enterprise Portal will allow veterans to input and check status of claims.
The Surgery Quality and Workflow Manager (SQWM) project aims to deliver functionality that will benefit veterans by implementing a SQWM software solution which will allow the tracking of surgery patients through the pre-surgical process, scheduling of surgery, and the pre-operative period.
This system serves as a placeholder system for the Social Security Administration. This represents data exchange from external systems to the Department of Veterans Affairs. Future iterations of the One VA Enterprise Architecture will endeavor to expose actual system names and definitions where possible.”
TIMS is the paperless imaging and workflow processing application used by the four Regional Processing Offices (RPOs) to manage electronic claims folders, incoming work and workflow throughout the Education Division. Education has four separate, stand-alone TIMS environment, one at each RPO. TIMS is currently being modernized into a web-based format and will be consolidated into one system. The DBA for TIMS reside at Hines. RPO staff from Region5 maintain the systems at the local level.
PIV Enrollment PortalPIV IDMSPIV CMSPIV Gateway (Future Capability)Registrar Workstation HW/SWPIV SchedulingPIV ID Proofing
The Theater Medical Data Store allows providers the ability to view, track and disposition ill or injured patients as they move through the Theater echelons of care, the sustaining base and those shared with the Department of Veterans Affairs. TMDS serves as the authoritative Theater database for service members' medical information, allowing users to track patients' disposition and display their longitudinal medical record information.
Enables the VA to plan, deliver, and manage all learning events across the organization, and serves as the single point of access for all education, learning and training activities for VA employees and staff.
IBM TRIRIGA delivers integrated capabilities across real estate, capital projects, facilities management, facilities maintenance and energy management to improve facilities operations, reduce facilities costs and lower energy consumption.
The VA HSPD-12 system components can be thought of as the set of VA PIV applications and their support environment. The VA PIV entity includes the following systems:
Office personnel to view, update and track the status of appeals cases submitted to BVA. Its primary capabilities are to initiate pre-programmed queries, such as Advance Call-Ups for Specified Months, Outstanding Call-Ups, Remands by RO, Cases transferred to your RO, and Advance Cases Pending Call-Ups.
This BVA maintained system also allows Veterans Service Representatives at each RO to generate reports and have them printed locally.
VADIR is a subset of the Defense Manpower Data Center (DMDC) repository located at the Austin Information Technology Center (AITC) that provides military service information for veterans and service members. It enables authorized users to search records and retrieve profile data, military history, and information on compensation and benefits, disabilities, and dependents. VADIR works as a unified data collection and distribution point for data transfers between the VA Business Lines and DoD. VADIR data are maintained in an Oracle Database Management System (DBMS) and consists of a service member's military service information. VADIR consists of an Oracle 10g DBMS hosted on Sun Solaris V490 systems. Currently all updates to VADIR data are applied through Oracle's Advanced Replication Feature and are driven by updates to the Defense Enrollment Eligibility Reporting System (DEERS) database located at the DoD DMDC in Auburn Hills MI.
VA Online Certification of Enrollment is a system used by school certifying officials to submit enrollment certifications and changes in enrollment to VA via the Internet. VAONCE also displays to the school certifying officials claimant payment information, which corresponds to submitted enrollments. VA ONCE platform is TBD. VA Once is maintained at the Philly ITC site.
Veterans Affairs Research and Development Information System (VARDIS) archives data from other VA systems: RAFT, ITA, eDMM, MRBS, CADE and RDIS.
The Veterans Surgical Quality Improvement Program (VASQIP) system is used to create federally mandated reports regarding quality of the surgical care given to VA patients. VASQIP relies on surgery quality data that includes data collected by surgeons and other care providers as part of the VA surgical process. Outcome data post-surgery will be collected and entered into SQWM and subsequently provided to VASQIP at a pre-determined time interval via FTP.
VATAS is a Commercial-Off-The-Shelf (COTS), customizable, Time & Attendance System (TAS). It will replace the current ETA System
The Veterans Benefits Management System (VBMS) initiative is a business transformation initiative supported by technology and designed to improve VBA service delivery. It is a holistic solution that integrates a Business Transformation Strategy (BTS) to address process and people, along with a 21st century, web-based paperless claims processing system – the Veterans Benefits Management System.
The Veterans Benefits Management System (VBMS) initiative is a business transformation initiative supported by technology and designed to improve VBA service delivery. It is a holistic solution that integrates a Business Transformation Strategy (BTS) to address process and people, along with a 21st century, web-based paperless claims processing system – the Veterans Benefits Management System.
Veterans Crisis Line (VCL) is a VA-developed product that guides suicide hotline staff through encounters with callers to the suicide hotline and records the results of those encounters.
VETSNET Compensation and Pension (C&P) is a suite of applications that facilitates the entire C&P claims process. Within the suite, the end user can establish and develop veterans’ claims; the rating decision, award and notification letter are documented, and payment information is transmitted to Treasury, accomplishing the necessary accounting. Throughout these activities, data are shared and passed between the applications to support end-to-end claims processing, customer service and notification. VETSNET is a fundamental component of VA’s Enterprise Architecture in providing critical C&P informational support to its customers through an integrated and technologically sound environment.
VICTARS (Veterans Insurance Claims Tracking and Response System) is the standard desktop presentation throughout the Insurance Center, and single log-on gateway to other systems used by Insurance staff. It runs on the Insurance LAN. VICTARS Workflow runs every minute, looking for incoming work. A task might start as a system-generated action, such as a rejected transaction or a death worksheet. A task also kicks-off when certain categories of documents are scanned by the imaging unit. Workflow uses tables to assign each task to someone in the appropriate unit and grade-level to perform that kind of work. Supervisors can reassign tasks to balance workload or when people are out of the office. Some tasks move from workstation to workstation. For instance, a loan request moves from the authorizer to Internal Control Staff for “second-signature”. Actions move through the Insurance Center without waiting for paper documents.
VRM Veteran Identity/Eligibility Reporting System (VIERS) will provide consuming business applications with access to a standard, enterprise view of person demographic, contact, military service and other benefits information.
VINCI is designed as a virtual working environment to provide secure access to data and applications from anywhere within the va.gov domain. Software is used to create Virtual Machines (VM) that emulate physical computers. Operating systems are logically isolated from a host server allowing several operating systems to run simultaneously on a single physical machine. Management of the virtual and physical infrastructure is centralized and applications can be served to multiple VMs from a single computer.
Virtual Veterans Affairs (VA) platform supports the Compensationand Pension (C&P) business lines’ transition to paperless claims processing, until such time as a unified platform accommodating all VBA
Administration.
capabilities can be developed. Because a more holistic environment is required, and since Virtual VA will be a foundational element of the
initiative, the investment has been renamed to better describe VBA’s intent to support paperless benefits delivery across the
Veterans Health Information Systems and Technology Architecture, VistA, is an integrated system of software applications that directly supports patient care at Veterans Health Administration (VHA) healthcare facilities. VistA operates under the auspices of the VHA Office of Health Information. It connects VHA facilities' workstations and PCs with nationally mandated and locally adapted software applications that are accessed by end users through a graphical user interface known as the Computerized Patient Record System (CPRS).
The Veterans Implant Tracking and Alert System (VITAS) uses implant information for tracking implants and notifying patients of recalls or other alerts related to implanted devices. This database will be a centralized repository that receives and stores implant data (within and outside of VHA) from multiple medical/surgical disciplines providing implant placement services. VITAS will provide the ability to track, trend, and retrieve implant data at an Enterprise level. The database will be searchable which should render the manual search of patient implant information obsolete while allowing for rapid and efficient identification and timely notification of those Veterans with implanted devices or processed tissues in the event of a patient safety alert and/or recall. In the event of a recall, VITAS will provide clinicians a viable tracking system for continuous data updates regarding patient implant information.
This System is being developed as part of President Obama's Virtual Lifetime Electronic Record for Veterans and will connect DoD and VA and store Veterans Medical Records for life. It will support Bidirectional Health Information Exchange (BHIE). It exchanges data between VA and DoD in both directions, when clinicians need data on ?the other side?. VA and DoD GUIs allow them to select a type of data, a patient, a date range and BINGO it pulls it back to their screen from their local systems and the other side doing all sorts of de-duplication and sorting. The VLER initiative will expand BHIE use to allow for the exchange of VBA benefits data with DoD, as DoD will not allow benefits data to go via NwHIN.
The VONAPP (Veterans On Line Applications) website is an official U.S. Department of Veterans Affairs (VA) website, that enables veterans to apply for benefits using the Internet. U.S. military veterans and some service members within six months of separation or retirement can apply for compensation, pension, and vocational rehabilitation benefits. U.S. military veterans, service members with two years of service, and members of the Selected Reserve can apply for education benefits. VONAPP allows its users the ability to electronically fill and submit forms for various benefits. The application provides the capability to maneuver in and out of forms and the home page. one the ability to also has a link to VA Form 10-10EZ, Application for Health Benefits.
Through VPS, VHA seeks to provide patients with convenient control of their health information while streamlining and standardizing basic patient-facing activities at VA Medical Centers and healthcare facilities nationwide. VetLink kiosks were first piloted at four VA Medical Centers and one Community Based Outpatient Clinic (CBOC). For the initial pilot deployment, forty (40) VetLink kiosks (10 kiosks per facility) were activated at the four pilot sites.
The VRMS would include a secure web portal to be used by federal, state, and local correctional institutional staff to upload their inmate registry listings at regular intervals. Behind the VA firewall, an automated algorithm will use identity information from the VA authoritative source for identity management to identify incarcerated individuals who served in the military. Electronic listings of Veterans and their probable eligibility status would be transmitted back to the originating correctional facility in order to facilitate outreach by correctional staff with incarcerated Veterans. VA does not have enough resources to personally contact all identified incarcerated Veterans so correctional facility staff can assist with referrals to Veteran services.
Veterans Tracking Application (VTA) is a VA's version of DoD's Joint Patient Tracking Application (JPTA). DoD has provided VA access to the demographic and health care data in JPTA. VTA gives VA providers access to critical patient information from the theater of operations in DoD's JPTA system. VTA is a web-based patient tracking tool that assists in managing and tracking seriously injured service members from the battlefield through Landstuhl, Germany, to MTFs in the United States, and on to VA medical facilities and regional offices. The applications supports the business needs for VACO, VHA, VBA and Disability Evaluation System (DES) for VA/DoD.
Information exchanged from AHLTA to BHIE.Information exchanged from AHLTA to CHDR.Information exchanged from ARK/CIS to VistA.
Information exchanged from BDN to CH 33 LTS.
Information exchanged from BDN to FMS.Information exchanged from BDN to VETSNET.
Veterans Transportation Services (VTS) seeks to provide transportation services where none or not enough currently exists and to leverage existing transportation services in order to meet Veteran transportation needs in underserved areas. Existing service providers will include Veterans Service Organizations (VSOs), community transportation providers, and federal, state, and local government transportation services, such as United We Ride. This increment of the VTS project will integrate the VA's Rideshare system with VistA. The integrated system will provide transportation management system for VTS operations, which will include route and/scheduling for all vehicles and drivers (trips, Veterans). The RouteMatch system also provides integrated tracking devices, passenger tracking, dynamic routing, and detailed scheduling and reporting. The scope of this effort is to support the VTS project in IT product development, software development, management, testing, and other related areas.
WEAMS is the repository of approved institutions, organizations, or training establishments for claimants receiving education benefits. Claims examiners use WEAMS to determine what institutions, organizations, or training establishments are approved so that claimants may be awarded benefits. WEAMS information is maintained in the VBA corporate database environment. WEAMS also has an outward facing part called WEAMS Public used by claimants looking for approved schools or programs. WEAMS was recently updated to include the Yellow Ribbon Program as mandated by the new Post 9/11 GI Bill law. WEAMS is maintained by Hines.
Information exchanged from BHIE to AHLTA.
Information exchanged from BHIE to HAIMS.Information exchanged from BHIE to NCAT.Information exchanged from BHIE to VistA.
Information exchanged from BHL to VistA.
Information exchanged from BOSS to VBMS.Information exchanged from BOSS to VONAPP.
Information exchanged from CAAPS to FMS.Information exchanged from CAATS to eCMS.Information exchanged from CAATS to FMS.Information exchanged from CAATS to FMS.Information exchanged from CART to VistA.Information exchanged from CDS/TPSS to TMS.
Information exchanged from CDW to PIT.Information exchanged from CDW to VINCI.Information exchanged from CDW to VITAS.
Information exchanged from CH 33 LTS to BDN.
Information exchanged from CH 33 LTS to VBMS.
Information exchanged from CH 33 LTS to VBMS.
Information exchanged from CHCS to LDSI.Information exchanged from CHDR to AHLTA.Information exchanged from CHDR to VistA.
Information exchanged from BGS to VBMS via web services.
Information exchanged from BHIE to CVIX via web services.
Information exchanged from BHIE to VLER via web services.
Information exchanged from BMS to MDWS via web services.Information exchanged from BOSS to MVI via web services.
Information exchanged from CDW to HMP via web services.
Information exchanged from Cerner PathNet to VistA.
Information exchanged from CH 33 LTS to VETSNET.Information exchanged from CH 33 LTS to VONAPP.Information exchanged from CH 33 LTS to WEAMS.
Information exchanged from CMS to VistA.Information exchanged from cPACS to VistA.
Information exchanged from CPTMS to HRIS.Information exchanged from CRM/UD to FNOD
Information exchanged from CRM/UD to FNOD.
Information exchanged from CRM/UD to VADIR.
Information exchanged from CRM/UD to VIERS.
Information exchanged from CVT to VistA.Information exchanged from DCPS to HRIS.Information exchanged from DEERS to VADIR.
Information exchanged from DEERS to VONAPP.
Information exchanged from CITI System to RAMS.
Information exchanged from CPTMS to DoD System.
Information exchanged from CRM/UD to VETSNET.
Information exchanged from CRM/UD to VLER via web services.Information exchanged from CRM/UD to VONAPP.Information exchanged from CVIX to BHIE via web services.Information exchanged from CVIX to HAIMS via web services.Information exchanged from CVIX to NCAT via web services.Information exchanged from CVIX to VistA via web services.
Information exchanged from DoD System to CPTMS.Information exchanged from DoD System to HMP via web services.Information exchanged from DOD System to VistA.Information exchanged from DoJ System to VONAPP.Information exchanged from DoJ System to VRMS via web services.Information exchanged from DOL System to RHV.Information exchanged from DOL System to VETSNET.
Information exchanged from eCMS to CAATS.Information exchanged from eCMS to TriRIGA.
Information exchanged from eCMS to VistA.
Information exchanged from FedTraveler to PAS.
Information exchanged from FMS to BDN.Information exchanged from FMS to CAATS.Information exchanged from FMS to CAATS.Information exchanged from FMS to CAPPS.Information exchanged from FMS to SAT.Information exchanged from FMS to VETSNET.
Information exchanged from FNOD to BOSS.Information exchanged from CRM/UD to FNOD.
Information exchanged from HAIMS to BHIE.
Information exchanged from HCPS to VistA.
Information exchanged from ePROMISE to RAMS.Information exchanged from FBI System to VA PIV.Information exchanged from FCMT to VLER via web services.
Information exchanged from FIPC System to VA PIV.
Information exchanged from FNOD to VLER via web services.
Information exchanged from HAIMS to CVIX via web services.
Information exchanged from HHS System to HMPInformation exchanged from HHS System to RHV.Information exchanged from HMIS to HMIS Repository.Information exchanged from HMIS Repository to HMIS.Information exchanged from HMIS Repository to HOMES.Information exchanged from HMP to CDW via web services.Information exchanged from HMP to DoD System via web services.Information exchanged from HMP to NIH Systems via web services.
Information exchanged from HRIS to CPTMS.Information exchanged from HRIS to DCPS.Information exchanged from HRIS to MyPay.Information exchanged from HRIS to VA PIV.Information exchanged from HRIS to VATAS.Information exchanged from HRIS to VistA.
Information exchanged from KOFAX to VBMS.
Information exchanged from LDSI to CHCS.Information exchanged from LDSI to VistA.
Information exchanged from My Pay to VATAS.
Information exchanged from MyPay to HRIS.
Information exchanged from HMP NwHIN via web services.Information exchanged from HMP to VistA via web services.Information exchanged from HOMES to HMIS Repository.
Information exchanged from IAM to TMS via web services.Information exchanged from IAM to VA PIV via web services.Information exchanged from IdM to SQWM via web services.Information exchanged from INHS to NwHIN via web services.Information exchanged from Kaiser System to NwHIN via web services.
Information exchanged from MDWS to BMS via web services.Information exchanged from MDWS to SQWM via web services.Information exchanged from MDWS to VistA via web services.Information exchanged from MedVA to NwHIN via web services.Information exchanged from MPI to SQWM via web services.Information exchanged from MVI to BOSS via web services.Information exchanged from MVI to SSA System via web services.Information exchanged from MVI to VETSNET via web services.Information exchanged from MVI to VistA via web services.Information exchanged from MVI to VONAPP via web services.
Information exchanged from NCAT to BHIE.
Information exchanged from PCGL to VBMS.Information exchanged from PCGL to VETSNET.
Information exchanged from PIES to VBMS.Information exchanged from PIPS to VA PIV.
Information exchanged from RAMS to VARDIS.
Information exchanged from RTLS to SQWM.Information exchanged from RTLS to VistA.Information exchanged from SAT to VistA.Information exchanged from SciVal to PCRT.Information exchanged from SCOPUS to PCRT.
Information exchanged from SEP to VACOLS.Information exchanged from SEP to VBMS.
Information exchanged from NCAT to CVIX via web services.Information exchanged from NIH Systems to HMP via web services.Information exchanged from NIH Systems to PCRT.
Information exchanged from NUMIService to VistA via web services.Information exchanged from NwHIN to INHS via web services.Information exchanged from NwHIN to Kaiser System via web services.Information exchanged from NwHIN to MedVA via web services.Information exchanged from NwHIN to NwHIN Partners via web services.Information exchanged from NwHIN to SSA System via web services.Information exchanged from NwHIN to VistA via web services.Information exchanged from NwHIN Partners to NwHIN via web services.
Information exchanged from PMAS to OMB 300B.Information exchanged from RAMS to ePROMISE.
Information exchanged from RHV to DOL System.Information exchanged from RHV to HHS System.
Information exchanged from SQWM to VASQIP.
Information exchanged from SSA System to VistA
Information exchanged from TMDS to VTA.Information exchanged from TMS to CDS/TPSS.
Information exchanged from TMS to RAMS.Information exchanged from TriRIGA to eCMS.
Information exchanged from VA PIV to ePACS.
Information exchanged from VA PIV to HRIS.Information exchanged from VA PIV to LACS.Information exchanged from VA PIV to PACS.Information exchanged from VACOLS to SEP.Information exchanged from VACOLS to VIERS.
Information exchanged from VADIR to CH 33 LTS.
Information exchanged from CRM/UD to VADIR.
Information exchanged from VADIR to DEERS.
Information exchanged from VADIR to VBMS.Information exchanged from VADIR to VIERS.
Information exchanged from VADIR to VTA.
Information exchanged from SQWM to IdM via web services.Information exchanged from SQWM to MDWS via web services.Information exchanged from SQWM to MPI via web services.Information exchanged from SQWM to SDS via web services.
Information exchanged from SSA System to MVI via web services.Information exchanged from SSA System to VBMS.
Information exchanged from TMS to IAM via web services.
Information exchanged from VA PIV to FBI System.Information exchanged from VA PIV to FIPC System.
Information exchanged from VACOLS to VONAPP.
Information exchanged from VADIR to VRMS via web services.
Information exchanged from VADIR to VTA.
Information exchanged from VA-ONCE to TIMS.
Information exchanged from VARDIS to RAMS.
Information exchanged from VATAS to DCPS.Information exchanged from VATAS to HRIS.Information exchanged from VATAS to VistA.
Information exchanged from VBMS to BOSS.Information exchanged from VBMS - CH 33 LTS.
Information exchanged from VBMS to CH 33 LTS.
Information exchanged from VBMS to PCGL.Information exchanged from VBMS to PIES.Information exchanged from VBMS to SEP.
Information exchanged from VBMS to VADIR.Information exchanged from VBMS to VETSNET.
Information exchanged from VBMS to Virtual VA.
Information exchanged from VBMS to VONAPP.
Information exchanged from VCL to VistA.Information exchanged from VETSNET to BDN.
Information exchanged from VETSNET to FMS.
Information exchanged from VONAPP to CRM/UD.Information exchanged from VA-ONCE to CH 33 LTS.
Information exchanged from VBMS to BGS via web services.
Information exchanged from VBMS to SSA System.
Information exchanged from VBMS to VLER via web services.Information exchanged from VBMS to VLER Core Services via web services.
Information exchanged from VETSNET to CH 33 LTS.Information exchanged from VETSNET to CRM/UD.Information exchanged from VETSNET to DOL System.
Information exchanged from VETSNET to MVI via web services.
Information exchanged from VETSNET to PCGL.
Information exchanged from VETSNET to TIMS.
Information exchanged from VETSNET to VBMS.
Information exchanged from VETSNET to VIERS.
Information exchanged from VETSNET to VistA.
Information exchanged from VICTARS to FNOD.
Information exchanged from VIERS to CRM/UD.
Information exchanged from VIERS to VACOLS.
Information exchanged from VIERS to VADIR.Information exchanged from VIERS to VETSNET.
Information exchanged from VIERS to VistA.Information exchanged from VIERS to VONAPP.
Information exchanged from Virtual VA to VBMS.
Information exchanged from VistA to ARK/CIS.
Information exchanged from VistA to BHIE.Information exchanged from VistA to BHL.Information exchanged from VistA to CAPPS.Information exchanged from VistA to CART.
Information exchanged from VistA to CHDR.Information exchanged from VistA to CMS.
Information exchanged from VistA to CVT.
Information exchanged from VistA to eCMS.Information Exchanged from VistA to FMS.Information exchanged from VistA to HCPS.
Information exchanged from VistA to HRIS.
Information exchanged from VETSNET to VONAPP.
Information exchanged from VistA to Cerner PathNet.
Information exchanged from VistA to CVIX via web services.
Information exchanged from VistA to DOD System.
Information exchanged from VistA to HMP via web services.
Information exchanged from VistA to LDSI.
Information exchanged from VistA to PAS.Information exchanged from VistA to PIT.Information exchanged from VistA to RTLS.Information exchanged from VistA to SAT.Information exchanged from VistA to SSA System
Information exchanged from VistA to VATAS.Information exchanged from VistA to VATAS.Information exchanged from VistA to VCL.Information exchanged from VistA to VETSNET.
Information exchanged from VistA to VIERS.Information exchanged from VistA to VITAS.
Information Exchanged from VistA to VPS Kiosk.
Information exchanged from VistA to VTS.Information exchanged from VITAS to VistA.
Information exchanged from VONAPP to BOSS.
Information exchanged from VistA to MDWS via web services.Information exchanged from VistA to MVI via web services.Information exchanged from VistA to NUMIService via web services.Information exchanged from VistA to NwHIN via web services.
Information exchanged from VistA to VLER via web services.
Information exchanged from VLER to BHIE via web services.Information exchanged from VLER to CRM/UD web services.Information exchanged from VLER to FCMT via web services.Information exchanged from VLER to VBMS via web services.Information exchanged from VLER to VistA via web services.Information exchanged from VLER to VONAPP via web services.Information exchanged from VLER to VTA via web services.Information exchanged from VLER Core Services to VBMS via web services.
Information exchanged from VONAPP to CH 33 LTS.
Information exchanged from VONAPP to DEERS.
Information exchanged from VONAPP to VBMS.
Information exchanged from VONAPP to VIERS.
Information exchanged from VONAPP to VTA.
Information exchanged from VPS Kiosk to VistA.
Information exchanged from VTA to VADIR.Information exchanged from VTA to VADIR.
Information exchanged from VTA to VONAPP.
(source: DoJ website)
Information exchanged from VONAPP to DoJ System.Information exchanged from VONAPP to MVI via web services.Information exchanged from VONAPP to VACOLS.
Information exchanged from VONAPP to VETSNET.
Information exchanged from VONAPP to VLER via web services.
Information exchanged from VRMS to DoJ System via web services.Information exchanged from VRMS to VADIR via web services.
Information exchanged from VTA to VLER via web services.
Information exchanged from WEAMS to CH 33 LTS.
The mission of the Department of Defense is to provide the military forces needed to deter war and to protect the security of our country. The department's headquarters is at the Pentagon. (source: DoD website)
DoJ’s mission is to enforce the law and defend the interests of the United States according to the law; to ensure public safety against threats foreign and domestic; to provide federal leadership in preventing and controlling crime; to seek just punishment for those guilty of unlawful behavior; and to ensure fair and impartial administration of justice for all Americans.
To foster, promote, and develop the welfare of the wage earners, job seekers, and retirees of the United States; improve working conditions; advance opportunities for profitable employment; and assure work-related benefits and rights.
Maintain a strong economy and create economic and job opportunities by promoting the conditions that enable economic growth and stability at home and abroad, strengthen national security by combating threats and protecting the integrity of the financial system, and manage the U.S. Government’s finances and resources effectively.
External represents non-VA organizations that exchange information with VA.As an intelligence-driven and a threat-focused national security organization with both intelligence and law enforcement responsibilities, the mission of the FBI is to protect and defend the United States against terrorist and foreign intelligence threats, to uphold and enforce the criminal laws of the United States, and to provide leadership and criminal justice services to federal, state, municipal, and international agencies and partners.
GSA is responsible for improving the government’s workplace by managing assets, delivering maximum value in acquisitions, preserving historic property, and implementing technology solutions.
The Department of Health and Human Services is the principal agency for protecting the health of all Americans.
HUD is the government agency that oversees home mortgage lending practices.
(source: VA Intranet)
- Financial Management- Human Resources Management- Materiel Management- Corporate Management
The VBMS claims processing workflow is initiated when a Veteran User (or a Regional Office User on behalf of a veteran) submits a paper claim. NARA’s KOFAX service scans the paper claims, creates claim images and claim metadata. This data is then forwarded to VBMS using a standard web services interface from NARA’s KOFAX service to the KOFAX adapter that comes out-of-the-box with FileNet.
NCA honors Veterans and their families with final resting places in national shrines and with lasting tributes that commemorate their service and sacrifice to our Nation.
White House office responsible for devising and submitting the president's annual budget proposal to Congress.
OPM provides human resources, leadership, and support to Federal agencies and helps the Federal workforce achieve their aspirations as they serve the American people.
We deliver services through a nationwide network of over 1,400 offices that include regional offices, field offices, card centers, teleservice centers, processing centers, hearing offices, the Appeals Council, and our State and territorial partners, the Disability Determination Services. We also have a presence in U.S. embassies around the globe. For the public, we are the face of the government. The rich diversity of our employees mirrors the public we serve.
In order to carry out this exercise ASD Management decomposed the VA into 5 segments: VHA, VBA, NCA, Corporate, and, Infrastructure. Any system grouped into in the business services listed below was categorized as Corporate:
(source: VA Intranet)
(source: VA Intranet)
VBA provides benefits and services to the veteran population through 58 VA regional offices. Some of the benefits and services provided by VBA to veterans and their dependents include compensation and pension, education, loan guaranty, and insurance.
The Veterans Health Administration (VHA) is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliaries. Together these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them provide comprehensive care to more than 8.3 million Veterans each year.
Organizations must limit information system access to authorized users, processes acting on behalf of authorized users, or devices (including other information systems) and to the types of transactions and functions that authorized users are permitted to exercise.
The initials of a standard phrase used in the OneVA EA or ETP.These rules concern some dynamic aspects of the business and specify constraints on the results that actions produce. There are three types of action assertions: (1) Condition: This is a guard or the “if” portion of an “if-then” statement. If the condition is true, it may signal the need to enforce or test additional action assertions. (2) Integrity Constraint: These must always be true (for example, a declarative statement). (3)Authorization: This restricts certain actions to certain human roles or users.
Actionable means architecture analysis and documentation that is used by executives, managers, and staff to support resource planning, decision-making, and management.
Work, not specific to a single organization, weapon system or individual that transforms inputs (Resources) into outputs (Resources) or changes their state.
See “Join (AND-Join)”. [BPM]See “Fork (AND-Split)”. [BPM]
Represented by an enclosed rectangular box within which an operational function is performed in conducting the business of the enterprise.
A measure of the ease with which Performers satisfy differing Constraints and Capability and Service needs.
The name of a location along with the location-finding scheme that allows a location to be found from the name. Examples include postal address, email address, URL, data link address.
A consent among parties regarding the terms and conditions of activities that said parties participate in.
Alignment means conformance to a policy, standard, and/or goal.
A hardware/software system implemented to satisfy a particular set of requirements. In this context, an application incorporates a system used to satisfy a subset of requirements related to the verification or identification of an end user’s identity so that the end user’s identifier can be used to facilitate the end user’s interaction with the system.
Application Programming Interface (API) serves as an interface between different software modules and facilitates their interaction, similar to the way the user interface facilitates interaction between humans and computers, such as those written in JAVA, C++, Delphi, etc.
Application Reference Model (ARM) version 1.0 is one of six reference models of the Federal Enterprise Architecture (FEA) version 2.0. It is a classification taxonomy used to describe the type of software applications in a particular architecture at the system, segment, agency, sector, federal, national, or international level. The ARM can help to identify opportunities for collaboration, shared services, and solution reuse in agency IT portfolios and inter-agency Lines of Business.
Architecture means a systematic approach that organizes and guides design, analysis, planning, and documentation activities.
Architecture federation is a framework for enterprise architecture development, maintenance, and use that aligns, locates, and links separate but related architectures and architecture information to deliver a seamless outward appearance to users.
A graphical object that shows additional information about a process that is not directly related to the Sequence Flow or Message Flow. There are three artifacts: Data Objects, Groups and Annotations. [BPM]
The official management decision given by a senior agency official to authorize operation of an information system and to explicitly accept the risk to agency operations (including mission, functions, image, or reputation), agency assets, or individuals, based on the implementation of an agreed-upon set of security controls.
An Association is used to link information with Flow Objects. An Association may or may not have direction. [BPM]
The degree of confidence 1) in the vetting process used to establish the identity of an individual to whom a credential is issued, and 2) that the individual who uses the credential is the individual to whom the credential was issued.
An Attribute is a property or characteristic that is common to some or all of the instances of an Entity. Attributes that identify Entities are key Attributes. Attributes that describe an Entity are non-key Attributes. Attributes are associated to one and only one Entity or Subject Area.
Independent review and examination of records and activities to assess the adequacy of system controls and ensure compliance with established policies and operational procedures
Organizations must: (I) create, protect, and retain information system audit records to the extent needed to enable the monitoring, analysis, investigation, and reporting of unlawful, unauthorized, or inappropriate information system activity; and (ii) ensure that the actions of individual information system users can be uniquely traced to those users so they can be held accountable for their actions.
A covered entity must implement hardware, software, and/or procedural mechanisms to record and examine access and other activity in information systems that contain or use e-PHI
A chronological record of information system activities, including records of system accesses and operations performed in a given period.
An individual entry in an audit log related to an audited event.Preprocessors designed to reduce the volume of audit records to facilitate manual review. Before a security review, these tools can remove many audit records known to have little security significance. These tools generally remove records generated by specified classes of events, such as records generated by nightly backups
A chronological record that reconstructs and examines the sequence of activities surrounding or leading to a specific operation, procedure, or event in a security-relevant transaction from inception to final result.
Verifying the identity of a user, process, or device, often as a prerequisite to allowing access to resources in an information system.
The maximum acceptable period between any initial authentication process and subsequent re-authentication processes during a single terminal session or during the period data is being accessed.
A well specified message exchange process between a claimant and a verifier that enables the verifier to confirm the claimant’s identity.
The means used to confirm the identity of a user, process, or device (e.g., user password or token).
The property of being genuine and being able to be verified and trusted; confidence in the validity of a transmission, a message, or message originator. See Authentication.
Person(s) or established bodies with rights and responsibilities to exert control in an administrative sphere.
The process of granting permission to access resources to an authenticated identity.
All components of an information system to be authorized for operation by an authorizing official and excludes separately authorized systems, to which the information system is connected.
Senior (Federal) official or executive with the authority to formally assume responsibility for operating an information system at an acceptable level of risk to organizational operations (including mission, functions, image, or reputation), organizational assets, individuals, other organizations, and the Nation.
Use of automated procedures to ensure security controls are not circumvented or the use of these tools to track actions taken by subjects suspected of misusing the information system.
Procedure to rekey distant cryptographic equipment electronically without specific actions by the receiving terminal operator. See manual remote rekeying.
Timely, reliable access to data and information services for authorized users.Organizations must: (i) ensure that managers and users of organizational information systems are made aware of the security risks associated with their activities and of the applicable laws, Executive Orders, directives, policies, standards, instructions, regulations, or procedures related to the security of organizational information systems; and (ii) ensure that organizational personnel are adequately trained to carry out their assigned information security-related duties and responsibilities.
Physical or logical perimeter of a system.
Baseline Architecture is the set of products that portray the existing enterprise, the current business practices, and technical infrastructure. Commonly referred to as the “As-Is” architecture
A documented set of specifications for an information system, or a configuration item within a system, that has been formally reviewed and agreed on at a given point in time, and which can be changed only through change control procedures.
The Beneficiary Identification Records Locator System (BIRLS) is a benefits-related VA database containing records of beneficiaries, including Veterans whose survivors applied for death benefits.
The Benefits Delivery at Discharge Program or BDD program allows a Servicemember to apply for disability compensation benefits from VA prior to retirement or separation from military service.
The set of data that documents the information system’s adherence to the security controls applied. The BoE will include a Requirements Verification Traceability Matrix (RVTM) delineating where the selected security controls are met and evidence to that fact can be found. The BoE content required by an Authorizing Official will be adjusted according to the impact levels selected.
Monitoring and control of communications at the external boundary of an information system to prevent and detect malicious and other unauthorized communications, through the use of boundary protection devices (e.g., gateways, routers, firewalls, guards, encrypted tunnels).
A device with appropriate mechanisms that: (i) facilitates the adjudication of different interconnected system security policies (e.g., controlling the flow of information into or out of an interconnected system); and/or (ii) provides information system boundary protection.
The verb or verb phrase placed inside a BFM box to describe the modeled function.
See “Event”.See “Process”.
The number (0 to 9) placed inside the lower right corner of a BFM box to uniquely identify the box on a diagram.
A junction (fork or join) of two or more arrow segments.Branching points are Gateways within a Business Process where the flow of control can take one or more alternative paths. Synonymous with Decision. [BPM]
A representation of the VHA that describes business behavior, functionality and the flow of information required to carry out the work necessary to the VHA. It enables the building of technology which will satisfy the needs of the business and support the VA/VHA mission, vision, and goals.
The database that contains and shows the relationships between the components in the Business Architecture, including the Business Function Framework, the Business Information Architecture, the As-Is Application List, the To-Be Application List, the As-Is Business Process Models, the To-Be Business Process Models, the Strategic Goals and Objectives, and the Performance Metrics.
For the purposes of this Handbook, a Business Associate is defined as an entity, including any individual, company, or organization that, on behalf of VHA, performs or assists in the performance of functions or activities involving the use or disclosure of protected health information (PHI), or that provides certain services to or for VHA involving the disclosure of PHI by VHA.
This is the ability to execute a specific course of action. It can be a single business enabler or a combination of business enablers (e.g., business processes, policies, people, tools and systems information) that assist an organization in delivering value to its customer.
An activity is an action performed in conducting the business of an enterprise. It is a general term that does not imply a placement in a hierarchy (e.g., it could be a process or a task as defined in other documents and it could be at any level of the hierarchy of the Business Function Model). It is used to portray operational actions not hardware/software System Functions. [BFM]
Name of the Business Function (at the originating Node of the Need Line) that produces the IE.
A Business Process is a set of tasks that are performed within an organization or across organizations.
Detailed graphical maps that show the flow of information, work, and resources through an organization.
A diagramming standard used in producing business process maps for communicating business and function requirements.
Business Reference Model (BRM) version 3.0 is one of six reference models of the Federal Enterprise Architecture (FEA) version 3.0. It is a classification taxonomy used to describe the type of business functions and service types in a particular solution architecture at the system, segment, agency, sector, federal, national, or international level. The taxonomy identifies business function and sub-function areas as well as related services that are performed within and between federal agencies and with external partners. The BRM can help to identify opportunities for collaboration, shared services, and solution reuse in agency IT portfolios and inter-agency Lines of Business.
Listed in the RRM, a Business Rule is “a rule that is under business jurisdiction”, SBVR OMG. It is a constraint on an enterprise, a mission, operation, business, or architecture. A Business Rule describes what the business must or cannot do. A Business Rule is an atomic piece of business logic, specified declaratively, whose intent is to control, guide, or enhance behavior.
The ability to achieve a Desired Effect under specified [performance] standards and conditions through combinations of ways and means [activities and resources] to perform a set of activities.
The Capital Asset Realignment for Enhanced Services (CARES) is a multi-faceted process designed to provide a data-driven assessment of Veteran's health care needs. The process projected future demand for health care services, compared the projected demand against current supply, identified capital requirements and then assessed any realignments the VA would need in order to meet future demand for services, improve the access to and quality of services, and improve the cost effectiveness of the VA's health care system.
Capital Planning and Investment Control (CPIC) means the same as capital programming and is a decision-making process for ensuring IT investments integrate strategic planning, budgeting, procurement, and the management of IT in support of agency missions and business needs. The term comes from the Clinger-Cohen Act of 1996 and generally is used in relationship to IT management issues. CPIC includes a management process for ongoing identification, selection, control, and evaluation of investments in IT. The CPIC process links budget formulation and execution, and is focused on agency missions and achieving specific program outcomes.
Centralized Administration provides a centrally managed identity and access service that automates the process of provisioning and de-provisioning user accounts for access to VA applications across the enterprise. Centralized Administration reduces replication of administrative tasks by allowing identity information to be updated in a single identity repository (Trusted Source).
A digitally signed representation of information that 1) identifies the authority issuing it, 2) identifies the subscriber, 3) identifies its valid operational period (date issued / expiration date). In the IA community certificate usually implies public key certificate and can have the following types:
Process whereby certificates (as defined above) are generated, stored, protected, transferred, loaded, used, and destroyed.
A specialized form of administrative policy tuned to electronic transactions performed during certificate management. A Certificate Policy addresses all aspects associated with the generation, production, distribution, accounting, compromise recovery, and administration of digital certificates. Indirectly, a certificate policy can also govern the transactions conducted using a communications system protected by a certificate-based security system. By controlling critical certificate extensions, such policies and associated enforcement technology can support provision of the security services required by particular applications.
A list of revoked public key certificates created and digitally signed by a Certification Authority.
A trusted entity that provides on-line verification to a relying party of a subject certificate's trustworthiness, and may also provide additional attribute information for the subject certificate.
Data, such as a subscriber's postal address that is not included in a certificate. May be used by a Certification Authority (CA) managing certificates.
Comprehensive evaluation of the technical and non-technical security safeguards of an information system to support the accreditation process that establishes the extent to which a particular design and implementation meets a set of specified security requirements. See security control assessment.
Agency official responsible for:
Organizations must: (i) periodically assess the security controls in organizational information systems to determine if the controls are effective in their application; (ii) develop and implement plans of action designed to correct deficiencies and reduce or eliminate vulnerabilities in organizational information systems; (iii) authorize the operation of organizational information systems and any associated information system connections; and (iv) monitor information system security controls on an ongoing basis to ensure the continued effectiveness of the controls.
A group of people responsible for evaluating and approving or disapproving proposed changes to configuration items and for ensuring implementation of approved changes.
The process of controlling changes to the infrastructure or any aspect of services, in a controlled manner, enabling approved changes with minimum disruption.
(i) Providing advice and other assistance to the head of the executive agency and other senior management personnel of the agency to ensure that information technology is acquired and information resources are managed in a manner that is consistent with laws, Executive Orders, directives, policies, regulations, and priorities established by the head of the agency;
(ii) Developing, maintaining, and facilitating the implementation of a sound and integrated information technology architecture for the agency; and
(iii) Promoting the effective and efficient design and operation of all major information resources management processes for the agency, including improvements to work processes of the agency.
Note: Organizations subordinate to federal agencies may use the term Chief Information Officer to denote individuals filling positions with similar security responsibilities to agency-level Chief Information Officers.
See Senior Agency Information Security Officer.
See Senior Agency Official for Privacy.A box on a Child diagram.The diagram that details a Parent box.
See Classified National security Information
A party whose identity is to be verified using an authentication protocol.Any identity that has not been vetted through the identity proofing process.a Class diagram is a type of static structure diagram that describes the structure of a system by showing modules as UML class elements, their interrelationships (including inheritance, aggregation, and association), and the operations (or methods) and attributes of the classes.
A Class Word is a word selected from a specified list that is used in an Attribute name to establish the general structure and domain of that Attribute.
Information that has been determined pursuant to Executive Order 13526 or any predecessor order to require protection against unauthorized disclosure and is marked to indicate its classified status when in documentary form.
A collaboration process depicts the interactions between two or more business Entities. This is shown as two or more processes communicating with each other. In BPM, collaborative processes also include processes from the same Business Entity, but commonly assigned to a different higher-level process. [BPM]
A collapsed Sub-Process is a graphical representation of a Process Step in which the details of the Sub-Process are not visible in the diagram. This is indicated by a “+” stereotype. [BPM]
A category of back-office IT services whose functionality applies to most, if not all, agencies (e.g., infrastructure and asset management, email, hardware and software acquisition, and help desks).
An information system service (e.g., telecommunications service) provided by a commercial service provider typically to a large and diverse set of consumers. The organization acquiring and/or receiving the commodity service possesses limited visibility into the management structure and operations of the provider, and while the organization may be able to negotiate service-level agreements, the organization is typically not in a position to require that the provider implement specific security controls.
In a telecommunications context, a telecommunications company that holds itself out to the public for hire to provide communications transmission services.
A security control that is inheritable by one or more organizational information systems. See Security Control Inheritance.
An organizational official responsible for the development, implementation, assessment, and monitoring of common controls (i.e., security controls inheritable by information systems).
Governing document that provides a comprehensive, rigorous method for specifying security function and assurance requirements for products and systems.
A recognized standardized and established benchmark that stipulates specific secure configuration settings for a given information technology platform.
Security control that is inherited by one or more organizational information systems.A Community Based Outpatient Clinic (CBOC) is a VA-operated clinic or a VA-funded or reimbursed health care facility or site that is geographically distinct or separate from the parent medical facility.
Formerly known as VA Nursing Home Care Units, Community Living Centers (CLCs) provide compassionate care to eligible Veterans with sufficient functional impairments. Veterans with chronic stable conditions including dementia, those requiring rehabilitation or short term specialized services such as respite or intravenous therapy, or those who need comfort and care at the end of life are served in the VA Community Living Centers.
The security controls employed in lieu of the recommended controls in the security control baselines described in NIST Special Publication 800-53 and CNSS Instruction 1253 that provide equivalent or comparable protection for an information system or organization.
For the purposes of the GDX Report, Compensation and Pension (C&P) applies to benefits expenditures for the following categories compensation payments, pension payments, Dependency and Indemnity Compensation, and burial allowances.
Provides a consolidated IAM audit reporting capability.An agreement entered into by an organization in connection with a computer matching program to which the organization is a party, as required by the Computer Matching and Privacy Protection Act of 1988. With certain exceptions, a computer matching program is any computerized comparison of two or more automated systems of records or a system of records with nonfederal records for the purpose of establishing or verifying the eligibility of, or continuing compliance with, statutory and regulatory requirements by, applicants for, recipients or beneficiaries of, participants in, or providers of services with respect to cash or in-kind assistance or payments under federal benefit programs or computerized comparisons of two or more automated federal personnel or payroll systems of records or a system of federal personnel or payroll records with non-federal records.
A conceptual data model identifies the highest-level relationships between the different entities. Features of conceptual data model include: The important entities and the relationships between them, no attributes are specified and no primary keys are specified.
The state of an environment or situation in which a Performer performs.A Sequence Flow that has a condition expression evaluated at run time to determine whether the flow will be used. [BPM]
The preservation of authorized restrictions on access and disclosure, including means for protecting personal privacy and proprietary information.
Process for controlling modifications to hardware, firmware, software, and documentation to protect the information system against improper modifications before, during, and after system implementation.
An element of configuration management, consisting of selecting the configuration items for a product, assigning unique identifiers to them, and recording their functional and physical characteristics in technical documentation.
An aggregation of information system components that is designated for configuration management and treated as a single entity in the configuration management process.
Organizations must: (i) establish and maintain baseline configurations and inventories of organizational information systems (including hardware, software, firmware, and documentation) throughout the respective system development life cycles; and (ii) establish and enforce security configuration settings for information technology products employed in organizational information systems.
The set of parameters that can be changed in hardware, software, or firmware that affect the security posture and/or functionality of the information system.
The range of permissible states for an object.
An element for configuration management, consisting of the recording and reporting of information needed to manage a configuration effectively. This information includes a listing of the approved configuration identification, the status of proposed changes to the configuration, and the implementation status of approved changes.
A flexible, extensible, cross-platform solution to enable public and private organizations to participate in the NwHIN by leveraging their existing health information systems.
CONNECT architecture that encapsulates the components most likely to be customized or replaced by an organization implementing CONNECT.
CONNECT architecture that encapsulates the components most likely to be use as-is by an organization without modification. These components are primarily responsible for orchestrating information exchange with the NwHIN.
Connecting objects connect Flow Objects together. There are three connecting objects: Sequence Flow, Message Flow and Association. [BPM]
Within the U.S. Census Bureau, the Consolidated Federal Funds Report (CFFR) is defined as a presentation of data on Federal government expenditures or obligations in state, county, and subcounty areas of the United States, including the District of Columbia and U.S. Outlying Areas. It is collected under the authority of Title 13 of the U.S. Code and contains statistics on the geographic distribution of federal program expenditures, using data submitted by federal departments and agencies.
For the purposes of the GDX Report, Construction applies to construction expenditures which include funding for Major Projects, Minor Projects, Grants for Construction of State Extended Care Facilities, and Grants for Construction of State Veterans Cemeteries.
The immediate environment in which a function (or set of functions on a diagram) operates.
A diagram that presents the context of a model, whose node number is A-n (n greater than or equal to zero). The one-box A-0 is a required A-0; that with node numbers A-1, A-2, are optional A-0s.
A CxDM consists of Subject Areas where a Subject Area is a logical grouping or set of entities or classes. An entity or a class must belong to only one Subject Area. Only Subject Areas are displayed in a CxDM.
Organizations must establish, maintain, and effectively implement plans for emergency response, backup operations, and post-disaster recovery for organizational information systems to ensure the availability of critical information resources and continuity of operations in emergency situations.
A COOP provides guidance on the system restoration for emergencies, disasters, mobilization, and for maintaining a state of readiness to provide the necessary level of information processing support commensurate with the mission requirements/priorities identified by the respective functional proponent. The Federal government and its supporting agencies traditionally use this term to describe activities otherwise known as disaster recovery, business continuity, business resumption, or contingency planning.
A control plane is a mechanism used to transmit control information from one system component to another. In the case of mobile devices, a control plane can have multiple forms. Wireless Carriers have a control plane built into the operating systems on their devices. The control plane uses specific message formats sent over the cellular network to cause specific behaviors on the mobile device. A MDM also uses a control plane, typically implemented as an IP network or cellular data connection to a device.
A political state or nation or its territory.
Any area or space for which an organization has confidence that the physical and procedural protections provided are sufficient to meet the requirements established for protecting the information and/or information system.
A boundary with a set of mechanisms that enforces the security policies and controls the flow of information between interconnected information systems.
A categorical designation that refers to unclassified information that does not meet the standards for National Security Classification under Executive Order 12958, as amended, but is (i) pertinent to the national interests of the United States or to the important interests of entities outside the federal government, and (ii) under law or policy requires protection from unauthorized disclosure, special handling safeguards, or prescribed limits on exchange or dissemination.
A set of the ten primary services identified in the NwHIN Trial Implementations to enable secure exchange of electronic health information.
Actions, devices, procedures, techniques, or other measures that reduce the vulnerability of an information system. Synonymous with security controls and safeguards.
A covered entity is an organization or individual that is covered by the compliance requirements of HIPAA and is: (a) a health care provider who transmits any health information in electronic form; (b) a health care clearinghouse; or (c) a health insurance plan.
Determination of the extent to which the security policy model and subsequent lower-level program descriptions may allow unauthorized access to information.
Covert channel involving the direct or indirect writing to a storage location by one process and the direct or indirect reading of the storage location by another process. Covert storage channels typically involve a finite resource (e.g., sectors on a disk) that is shared by two subjects at different security levels.
Covert channel in which one process signals information to another process by modulating its own use of system resources (e.g., central processing unit time) in such a way that this manipulation affects the real response time observed by the second process.
Evidence attesting to one’s right to credit or authority; in this standard, it is the PIV Card and data elements associated with an individual that authoritatively binds an identity (and, optionally, additional attributes) to that individual.
Provides trusted credentials to SSO. Credential is issued to users who cannot receive a DS Logon or PIV credential.
The criticality assessment of the information being exchanged in relationship to the mission being performed.
A certificate issued from a CA that signs the public key of another CA not within its trust hierarchy that establishes a trust relationship between the two CAs.
A form of controlled interface that provides the ability to manually and/or automatically access and/or transfer information between different security domains.
The Customer is the Federal agency or part of an agency, which established an agreement with a Managing Partner or provider to receive a shared service. The Customer may be required to interact with the actual service Supplier (if it is not the Managing Partner) to provide inputs such as transaction data and user information, coordinate specific deliverables, and resolve service issues not requiring the Managing Partner for resolution.
An attack, via cyberspace, targeting an enterprise’s use of cyberspace for the purpose of disrupting, disabling, destroying, or maliciously controlling a computing environment/infrastructure; or destroying the integrity of the data or stealing controlled information.
The ability to protect or defend the use of cyberspace from cyber attacks.A global domain within the information environment consisting of the interdependent network of information systems infrastructures including the Internet, telecommunications networks, computer systems, and embedded processors and controllers.
Data refers to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored, but not organized to convey any specific meaning. Data items can be numeric, alphabetic, figures, sounds, or images. A database consists of stored data items organized for retrieval.
A collection of data elements that make sense to group together. Each community of interest identifies the Data Assets specific to supporting the needs of their respective mission or business functions.
The loss, theft, or other unauthorized access, other than those incidental to the scope of employment, to data containing SPI, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. May or may not be a breach under the HITECH Act, which defines ‘‘breach’’ as “the unauthorized acquisition, access, use, or disclosure of PHI in violation of the HIPAA Privacy Rule which compromises the security or privacy of such information, except where an unauthorized person to whom such information is disclosed would not reasonably have been able to retain such information.” Under HITECH, breach of PHI excludes:
a. Any unintentional acquisition, access, or use of PHI by an employee or individual acting under the authority of a covered entity or business associate if such acquisition, access, or use was made in good faith and within the course and scope of the employment or other professional relationship with the covered entity or business associate and does not result in further use or disclosure. Any such information received as a result of such disclosure is not further acquired, accessed, used, or disclosed without authorization by any person.
b. Any inadvertent disclosure from an individual who is otherwise authorized to access PHI at a facility operated by a covered entity or business associate to another similarly situated individual at same facility.
An alternative category, developed by a community of interest, used to organize Data Assets and Data Exchanges.
A computer language used to define the attributes of data or of a database. It specifies characteristics such as field size, data type, or the organization of data within a database. Its abbreviation is DDL. Also called data description language
A Data Element allows a common format or small set of values to be assigned to more than one Attribute or describe derived data such as a total that is not an Attribute.
A collection of data elements exchanged between an Information Provider and Consumer.
An analytical process that attempts to find correlations or patterns in large data sets for the purpose of data or knowledge discovery.
A graphical and textual representation of analysis that identifies the data needed by an organization to achieve its mission, functions, goals, objectives, and strategies and to manage and rate the organization. A data model identifies the Entities, Attributes and Relationships (or associations) with other data.
Additional information on an BPM, which does not have any direct effect on the Sequence Flow or Message Flow but does show the data that may be passed, created, or consumed by the BPM Process. Data Objects are a mechanism to show how data is required or produced by Process Steps. A Data Object is considered an artifact because it does not have a direct effect on the Sequence or Message Flow of the process. [BPM]
Data Reference Model (DRM) version 2.0 is one of six reference models of the Federal Enterprise Architecture (FEA) version 2.0. It is a classification taxonomy used to describe the context for information exchanges and the type of data entities and attributes in a particular solution architecture at the system, segment, agency, sector, federal, national, or international level. The DRM can help to identify opportunities for collaboration, shared services, and solution reuse in agency IT portfolios and inter-agency Lines of Business.
An individual who manages and oversees the protection of PII. The Data Steward assures the protection of PII by acting as the conduit between information technology (IT) and operations in order to align the business needs with those of IT systems. This individual assures that the usability, accessibility, and quality of data is retained to the fullest allowable extent, while ensuring the confidentiality of PII.
A comprehensive, multi-party trust agreement that will be signed by all eligible entities who wish to exchange data among Nationwide Health Information Network Participants. It requires signatories to abide by common set of terms and conditions that establish Participants’ obligations and the trust fabric to support the privacy, confidentiality and security of health data that is exchanged.
A data view is simply the representation of a Structured Query Language (SQL) statement that is stored in memory so that it can easily be re-used. A table can be used in more than one Data View.
Synonymous with “Branching Point.” [BPM]
A collection of related information about a subject organized in a useful manner that provides a base or foundation for procedures such as retrieving information, drawing conclusions, and making decisions.
A Gateway in which the Decision represents a branching point where Alternatives are based on conditional expressions based on data contained within the outgoing Sequence Flow. [BPM]
The partitioning of a modeled function into its component functions.Sequence Flow, for Data-Based Exclusive Decisions or Inclusive Decisions, which shall be used only if all the other outgoing Conditional Flows are not true at run time. [BPM]
A planned, systematic set of multidisciplinary activities that seek to identify, manage, and reduce risk of exploitable vulnerabilities at every stage of the system, network, or subcomponent life cycle (system, network, or product design and development; manufacturing; packaging; assembly; system integration; distribution; operations; maintenance; and retirement).
Information security strategy integrating people, technology, and operations capabilities to establish variable barriers across multiple layers and missions of the organization.
An attack that prevents or impairs the authorized use of networks, systems, or applications by exhausting resources.
For example, an attacker sends specially crafted packets to a Web server, causing it to crash; an attacker directs hundreds of external compromised workstations to send as many Internet Control Message Protocol requests as possible to the organization’s network.
The Department of Veterans Affairs (VA), established as an independent agency under the President by Executive Order 5398 on July 21, 1930, was elevated to Cabinet level on March 15, 1989 (Public Law No. 100-527). VA's mission is to serve America's Veterans and their families with dignity and compassion and to be their principal advocate in ensuring that they receive medical care, benefits, social support, and lasting memorials promoting the health, welfare, and dignity of all Veterans in recognition of their service to this Nation. VA comprises a Central Office, which is located in Washington, DC, and field facilities throughout the Nation administered by its three major line organizations Veterans Health Administration, Veterans Benefits Administration, and National Cemetery Administration. Services and benefits are provided through a nationwide network of 153 hospitals, 784 community-based outpatient clinics, 134 community living centers, 90 domiciliary residential rehabilitation treatment programs, 264 Vet Centers, 57 Veterans benefits regional offices, and 131 national cemeteries.
Dependency and Indemnity Compensation (DIC) benefits are generally payable to the survivors of Service members who died while on active duty or survivors of Veterans who died from their service-connected disabilities.
The Dependents Educational Assistance Program (Title 38 U.S. Code, Chapter 35) is designed to assist dependents of Veterans who (1) have been determined to be 100 percent permanently and totally disabled due to a service connected condition, (2) died due to a service-connected condition, or (3) died while on active duty. Dependents typically receive 45 months of eligibility.
These rules concern algorithms used to compute a derivable fact from other terms, facts, derivations, or action assertions.
Text description of mission or role being performed by the Node.The result, outcome, or consequence of an action [activity].
A general term that includes: (i) developers or manufacturers of information systems, system components, or information system services; (ii) systems integrators; (iii) vendors; (iv) and product resellers. Development of systems, components, or services can occur internally within organizations (i.e., in-house development) or through external entities.
A single unit of a Model that presents the details of a box.That part of a diagram’s node references that corresponds to its Parent box node number.
A form of electronic media where data are stored in digital (as opposed to analog) form.
Directory Services efficiently stores and manages user information and provides a comprehensive view of predefined authoritative data managed by IAM for all users across the VA enterprise. It allows enterprise-class applications to leverage the Enterprise Directory for authentication and authorization services.
A monetary benefit paid to Veterans who are disabled by an injury or illness that was incurred or aggravated during active military service. These disabilities are considered to be service-connected. Disability compensation varies with the degree of disability and the number of a Veteran's dependents, and is paid monthly. Veterans with certain severe disabilities may be eligible for additional special monthly compensation. The benefits are not subject to federal or state income tax. The payment of military retirement pay, disability severance pay and separation incentive payments known as SSB (Special Separation Benefits) and VSI (Voluntary Separation Incentives), and Combat-Related Special Compensation affect the amount of VA compensation paid to disabled Veterans. To be eligible, the service of the Veteran must have been terminated through separation or discharge under conditions other than dishonorable.
An access control policy that is enforced over all subjects and objects in an information system where the policy specifies that a subject that has been granted access to information can do one or more of the following: (i) pass the information to other subjects or objects; (ii) grant its privileges to other subjects; (iii) change security attributes on subjects, objects, information systems, or system components; (iv) choose the security attributes to be associated with newly-created or revised objects; or (v) change the rules governing access control. Mandatory access controls restrict this capability.
A means of restricting access to objects (e.g., files, data entities) based on the identity and need-to-know of subjects (e.g., users, processes) and/or groups to which the object belongs. The controls are discretionary in the sense that a subject with a certain access permission is capable of passing that permission (perhaps indirectly) on to any other subject (unless restrained by mandatory access control).
A DTD is a set of markup declarations that define a document type for an Standard Generalized Markup Language (SDML)-family markup language (SGML, XML, HTML). A DTD uses a terse formal syntax that declares precisely which elements and references may appear where in the document of the particular type, and what the elements’ contents and attributes are. A DTD can also declare entities which may be used in the instance document. XML uses a subset of SGML DTD.
The broadest data category, grouping data by general characteristics.Types of information within the scope or domain of the architecture.A VA facility that provides care on an ambulatory self-care basis for Veterans disabled by age or diseases who are not in need of acute hospitalization and who do not need the skilled nursing services provided in a nursing home.
Category of measures on Effect Objects
The Domiciliary Residential Rehabilitation Treatment Program (DRRTP) is a short-term residential rehabilitation program where eligible Veterans live and learn skills needed to live in the community and avoid a return to homelessness. Residents in the Domiciliary Care Program participate in a full range of rehabilitation services. This includes physical, behavioral, spiritual, psychosocial, addiction counseling, vocational, dietary, Occupational Therapy and interventions. In addition to the Domiciliary programming, medical and mental health needs may be treated as needed by other staff during the resident's stay.
Though Education and Vocational Rehabilitation and Employment (E&VRE) are separate programs, they are combined into one category for display purposes in the Geographic Distribution of VA Expenditures (GDX) Report. Expenditures in this category include automobile and adaptive equipment, specially adapted housing, Survivors' and Dependents' Educational Assistance (Chapter 35), Vocational Rehabilitation for Disabled Veterans (Chapter 31), Post-Vietnam Era Veterans' Educational Assistance (Chapter 32), Montgomery G.I. Bill for Selected Reserves (Chapter 1606), Reserve Educational Assistance Program (Chapter 1607), Montgomery G.I. Bill (Chapter 30), and Post-9/11 Veterans Educational Assistance (Chapter 33).
The process of identifying risks to security and determining the probability of occurrence, the resulting impact, and additional safeguards that would mitigate this impact.
An object that authoritatively binds an identity to a token possessed and controlled by a person.
Provides capability for electronic or digital signatures to external users.The process of changing plaintext into cipher text for the purpose of security or privacy.
A certificate containing a public key that can encrypt or decrypt electronic messages, files, documents, or data transmissions, or establish or exchange a session key for these same purposes. Key management sometimes refers to the process of storing protecting and escrowing the private component of the key pair associated with the encryption certificate.
An Event that indicates where the process concludes. [BPM]The process of establishing eligibility for VA's Medical Benefits Package. Most Veterans are required to enroll into the VA Health Care System to be eligible for VA health care; however some can still receive care without enrolling. Applicants are only required to enroll once for VA health care unless they are determined ineligible for care at time of application or they have disenrolled.
Enterprise means an area of common activity and goals within an organization or between several organizations, where information and other resources are exchanged.
A strategic information asset base, which defines the mission; the information necessary to perform the mission, the technologies necessary to perform the mission, and the transitional processes for implementing new technologies in response to changing mission needs; and includes a baseline architecture, a target architecture, and a sequencing plan.
An enterprise architecture framework (EA framework) defines how to organize the structure and views and objects associated with an enterprise architecture. An architecture framework serves as guiding principles to establish a common practice for creating, interpreting, analyzing and using architecture descriptions within a particular domain and/or layers.
Used in the SIM-TA Bridge, it describes the intersection between enterprise systems and Technical Services, and defines Standard attributes to bring order to that point.
Name of the Event that triggers the IE.
An Entity is the representation of a set of real or abstract things (people, objects, places, events, ideas, combination of things, etc.) that are recognized as the same type because they share the same characteristics and can participate in the same Relationships.
An ERD is a data modeling technique that graphically illustrates an information system’s entities and the relationships between those entities. An ERD is a conceptual and representational model of data used to represent the entity framework infrastructure.
The physical surroundings in which an information system processes, stores, and transmits information.
An Event is something that happens during the course of a Business Process. These Events affect the flow of the process and usually have a cause (trigger) or an impact (result). Events are represented as circles with open centers to allow internal markers to differentiate different triggers or results. There are three types of Events, based on when they affect the flow: Start, Intermediate and End. [BPM]
The Decision represents a branching point where Alternatives are based on an Event that occurs at a particular point in the process. [BPM]
Sequence Flow occurring outside the Normal Flow of the process and is based upon an Intermediate Event that occurs during the performance of the process. [BPM]
An Exclusive Gateway restricts the flow such that only one of a set of alternatives may be chosen during runtime. There are two types of Exclusive Gateways: Data-based and Event-based. Also see “Inclusive Decision”. [BPM]
The unauthorized transfer of information from an information system.An expanded Sub-Process is a graphical representation of a Sub-Process in which the boundary of the Sub-Process icon is expanded and the details (a process) are visible within its boundary. [BPM]
Extensible Markup Language (EML) XML is a markup language that defines a set of rules for encoding documents in a format that is both human-readable and machine-readable. It is defined in the XML 1.0 Specification produced by the W3C, and several other related specifications, all gratis open standards.
XSL is used to refer to a family of languages used to transform and render XML documents. As a result, the term XSL is now used with a number of different meanings:
• Sometimes it refers to XSLT: this usage is best avoided. However, xsl is used both as the conventional namespace prefix for the XSLT namespace, and as the conventional filename suffix for files containing XSLT stylesheet modules
• Sometimes it refers to XSL-FO: this usage can be justified by the fact that the XSL-FO specification carries the title Extensible Stylesheet Language (XSL); however, the term XSL-FO is less likely to be misunderstood
• Sometimes it refers to both languages considered together, or to the working group that develops both languages
• Sometimes, especially in the Microsoft world, it refers to a now-obsolete variant of XSLT developed and shipped by Microsoft as part of MSXML before the W3C specification was finalized
An information system or component of an information system that is outside of the authorization boundary established by the organization and for which the organization typically has no direct control over the application of required security controls or the assessment of security control effectiveness.
An information system service that is implemented outside of the authorization boundary of the organizational information system (i.e., a service that is used by, but not a part of, the organizational information system) and for which the organization typically has no direct control over the application of required security controls or the assessment of security control effectiveness.
A network not controlled by the organization.
See Federal Enterprise ArchitectureSee Executive Agency.
A provider of external information system services to an organization through a variety of consumer-producer relationships including but not limited to: joint ventures; business partnerships; outsourcing arrangements (i.e., through contracts, interagency agreements, lines of business arrangements); licensing agreements; and/or supply chain exchanges.
A real property entity consisting of underlying land and one or more of the following: a building, a structure (including linear structures), a utility system, or pavement.
The capability to switch over automatically (typically without human intervention or warning) to a redundant or standby information system upon the failure or abnormal termination of the previously active system.
Principles that are widely accepted in the United States and internationally as a general framework for privacy and that are reflected in various federal and international laws and policies. In a number of organizations, the principles serve as the basis for analyzing privacy risks and determining appropriate mitigation strategies.
Federal Aid to States and Local Governments (FAS) is a U.S. Census Bureau report which details each Federal agency's actual outlays for grants and other payments to state and local governments during the fiscal year by state and outlaying area. Federal grants to state and local governments include direct cash grants, payments for grants-in-kind, payments to non-government entities, payments to regional commissions and organizations, payments to state and local governments for research and development, direct loan or loan guarantee subsidies, and shared revenues. State and local governments include states, counties, municipalities and townships, school districts, and other local special district governments, as well as all dependent agency activities associated with these political entities. State and local governments also include District of Columbia, Puerto Rico, Virgin Islands, American Samoa, Guam, Northern Mariana Islands, Federated States of Micronesia, Marshall Islands and Palau.
Federal agencies are required by Title 31, United States Code, Section 610(a) to submit data on Federal financial assistance awards to non-Federal governments, private/non-profit organizations, and individuals. Financial assistance awards include grants (such as state cemetery grants), direct payments (such as compensations and pensions), loans (such as home loans) and insurance commitments (such as life insurance). Data are reported to the U.S. Census Bureau (Census) through FAADS.
A business-based framework for government wide improvement developed by the Office of Management and Budget that is intended to facilitate efforts to transform the federal government to one that is citizen-centered, results-oriented, and market-based.
An information system used or operated by an executive agency, by a contractor of an executive agency, or by another organization on behalf of an executive agency.
The Financial Management System (FMS) is the electronic general ledger for VA. Its purpose is to track obligations and expenditures by facility and time period (month, quarter and fiscal year). Cost centers and subaccounts (budget object codes) are used to organize the data by purpose, such as labor costs, medical supplies, and overhead.
A cryptographic module validated by the Cryptographic Module Validation Program (CMVP) to meet requirements specified in FIPS Publication 140-2 (as amended). As a prerequisite to CMVP validation, the cryptographic module is required to employ a cryptographic algorithm implementation that has successfully passed validation testing by the Cryptographic Algorithm Validation Program (CAVP). See NSA-Approved Cryptography.
A device or program that controls the flow of network traffic between networks or hosts that employ differing security postures.
Computer programs and data stored in hardware - typically in read-only memory (ROM) or programmable read-only memory (PROM) - such that the programs and data cannot be dynamically written or modified during execution of the programs.
A fiscal year, abbreviated as FY, represents the yearly accounting or budgetary period without regard to its relationship to the calendar year. Each fiscal year begins October 1st and ends September 30th. VA operates under this schedule for accounting and budgetary purposes.
Flow Objects are the main graphical elements to define the behavior of a Business Process. The three Flow Objects are Events, Process Steps and Gateways. [BPM]
Dividing a path into two or more parallel paths, where Process Steps can be performed concurrently, rather than sequentially. [BPM]
Framework means a structure for organizing information that defines the scope of the architecture (what will be documented) and how the areas of the architecture are related.
An activity, process, or transformation (modeled by a BFM box) identified by a verb or verb phrase that describes what must be accomplished.
Functional standards set forth rules, conditions, guidelines, and characteristics.Used on a BPM, this Flow Object controls the divergence and convergence of multiple Sequence Flows. [BPM]
General Operating Expenses represent the costs necessary to provide administration and oversight for the benefits provided by VA. This includes costs for overhead and human resources. This category does not include payments made directly to beneficiaries.
An object that encompasses meteorological, geographic, and control features mission significance
Each fiscal year, VA's Office of Policy and Planning publishes the annual Geographic Distribution of VA Expenditures (GDX) report for the public and all stakeholders. The GDX report provides the estimated dollar expenditures for major VA programs at the state, county, and Congressional District levels. Expenditure data are grouped by the following categories: Compensation and Pension; Education and Vocational Rehabilitation & Employment; Insurance and Indemnities; Construction; General Operating Expenses; Loan Guaranty; and Medical Care. Additionally, the GDX Report includes Veteran population estimates at the state, county and Congressional District level and the number of unique patients who used VA health care services.
A geospatial extent whose boundaries are by declaration or agreement by political parties.
A mechanism limiting the exchange of information between information systems or subsystems.
An authoritative statement intended to lead or steer the execution of actions.
See Data Mining
The physical components of an information system. See Software and Firmware.
Or HIE, an entity that enables the movement of health-related data among entities within a state, a region, or a non-jurisdictional participant group, which might include a classic regional health information organizations at regional and state levels, integrated delivery systems and health plans, or health data banks that support health information exchange.
Cooperative partnership between public and private sectors for the purpose of achieving a widely accepted and useful set of standards specifically to enable and support widespread interoperability among healthcare software applications, as they will interact in local, regional, and national health information network for the United States.
An information system in which at least one security objective (i.e., confidentiality, integrity, or availability) is assigned a FIPS Publication 199 potential impact value of high.
A security control that is implemented in an information system in part as a common control and in part as a system-specific control.
The Hypertext Transfer Protocol is a networking protocol for distributed, collaborative, hypermedia information systems. HTTP functions as a request-response protocol in the client-server computing model.
The process of discovering the true identity of a person defined by known or recognized characteristics such as birth place, age, and residence of a person.
Organizations must identify information system users, processes acting on behalf of users, or devices and authenticate (or verify) the identities of those users, processes, or devices, as a prerequisite to allowing access to organizational information systems.
A set of attributes that uniquely describe a person within a given context. The set of physical and behavioral characteristics by which an individual is uniquely recognizable.
A certificate that provides authentication of the identity claimed. Within the NSS PKI, identity certificates may be used only for authentication or may be used for both authentication and digital signatures.
Overarching term encompassing processes used to uniquely identify an individual for the purposes of data sharing and benefits delivery. Identity Management enables the ability to draw information and data from disparate systems or sources to create a single view of an individual throughout their lifetime.
Provides an automated process for recording and storing person status and data.
The effect on organizational operations, organizational assets, individuals, other organizations, or the Nation (including the national security interests of the United States) of a loss of confidentiality, integrity, or availability of information or an information system.
The assessed potential impact resulting from a compromise of the confidentiality, integrity, or availability of information expressed as a value of low, moderate or high.
An occurrence that actually or potentially jeopardizes the confidentiality, integrity, or availability of an information system or the information the system processes, stores, or transmits or that constitutes a violation or imminent threat of violation of security policies, security procedures, or acceptable use policies.
Organizations must: (i) establish an operational incident handling capability for organizational information systems that includes adequate preparation, detection, analysis, containment, recovery, and user response activities; and (ii) track, document, and report incidents to appropriate organizational officials and/or authorities.
A branching point (Gateway) where Alternatives are based on conditional expressions contained within the Sequence Flow. Since each path is independent, all combinations of the paths may be taken. Also see “Exclusive Gateway”. [BPM]
“Individually identifiable health information” is information, including demographic data, that (a) relates to an individual’s past, present or future physical or mental health or condition, the provision of health care to the individual, or the past, present, or future payment for the provision of health care to the individual, and (b) identifies the individual or for which there is a reasonable basis to believe it can be used to identify the individual. Individually identifiable health information includes many common identifiers (e.g., name, address, birth date, Social Security Number).
Individual Unemployability (IU) is a part of VA's disability compensation program that allows VA to pay certain Veterans compensation at the 100 percent rate, even though VA has not rated their service-connected disabilities at the total level. A Veteran must be unable to maintain substantially gainful employment as a result of his/her service-connected disabilities.
An information system used to control industrial processes such as manufacturing, product handling, production, and distribution. Industrial control systems include supervisory control and data acquisition (SCADA) systems used to control geographically dispersed assets, as well as distributed control systems (DCSs) and smaller control systems using programmable logic controllers to control localized processes.
Information is the state of a something of interest that is materialized -- in any medium or form -- and communicated or received.
A three-part concept for information sharing, independent of, and across information systems and security domains that 1) identifies information sharing participants as individual members, 2) contains shared information objects, and 3) provides a security policy that identifies the roles and privileges of the members and the protections required for the information objects.
The intentional or unintentional release of information to an untrusted environment.An agency official with statutory or operational authority for specified information and responsibility for establishing the control criteria for its creation, collection, processing, dissemination, and disposal which responsibilities may extend to interconnected systems or groups of interconnected systems.
Information and related resources, such as personnel, equipment, funds, and information technology.
IRM Strategic Plan – describes VA’s IT resource management processes and activities and explains how CIO Authorities are executed within the Department. The IRM Strategic Plan describes how IT resource management activities support the accomplishment of VA’s missions and ensure that information resource management decisions are integrated with organizational Planning, Programming, Budgeting/Execution and Evaluation (PPBE), human resources management, and program decisions.
The protection of information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction in order to provide confidentiality, integrity, and availability.
An embedded, integral part of the enterprise architecture that describes the structure and behavior for an enterprise’s security processes, information security systems, personnel and organizational subunits, showing their alignment with the enterprise’s mission and strategic plans.
See Authorization Boundary.
Individual working with the senior agency ISO, AO, or information system owner to help ensure the appropriate operational security posture is maintained for an information system or program.
Aggregate of directives, regulations, rules, and practices that prescribes how an organization manages, protects, and distributes information.
Formal document that provides an overview of the security requirements for an organization-wide information security program and describes the program management controls and common controls in place or planned for meeting those requirements.
Information security requirements promulgated in accordance with law, or directed by the Secretary of Commerce, NIST, and OMB, and, as to national security systems, the President.
The risk to organizational operations (including mission, functions, image, reputation), organizational assets, individuals, other organizations, and the Nation due to the potential for unauthorized access, use, disclosure, disruption, modification, or destruction of information and/or information systems.
An agency official with statutory or operational authority for specified information and responsibility for establishing the controls for its generation, collection, processing, dissemination, and disposal.
A discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information.
Note: Information systems also include specialized systems such as industrial/process controls systems, telephone switching and private branch exchange (PBX) systems, and environmental control systems.
A discrete, identifiable information technology asset (e.g., hardware, software, firmware) that represents a building block of an information system. Information system components include commercial information technology products.
Official responsible for the overall procurement, development, integration, modification, or operation and maintenance of an information system.
The ability of an information system to continue to: (i) operate under adverse conditions or stress, even if in a degraded or debilitated state, while maintaining essential operational capabilities; and (ii) recover to an effective operational posture in a time frame consistent with mission needs.
Individual with assigned responsibility for maintaining the appropriate operational security posture for an information system or program.
A capability provided by an information system that facilitates information processing, storage, or transmission.
Risks that arise through the loss of confidentiality, integrity, or availability of information or information systems and that considers impacts to the organization (including assets, mission, functions, image, or reputation), individuals, other organizations, and the Nation. See Risk.
See Information System Component.
Any equipment or interconnected system or subsystem of equipment, that is used in the automatic acquisition, storage, manipulation, management, movement, control, display, switching, interchange, transmission, or reception of data or information by the executive agency. For purposes of the preceding sentence, equipment is used by an executive agency if the equipment is used by the executive agency directly or is used by a contractor under a contract with the executive agency which: (i) requires the use of such equipment; or (ii) requires the use, to a significant extent, of such equipment in the performance of a service or the furnishing of a product. Includes computers, ancillary equipment, software, firmware and similar procedures, services (including support services), and related resources.
A specific category of information (e.g., privacy, medical, proprietary, financial, investigative, contractor sensitive, security management), defined by an organization or in some instances, by a specific law, Executive Orders, directive, policy or regulation.
Infrastructure Reference Model (IRM) version 1.0 is one of six reference models of the Federal Enterprise Architecture (FEA) version 2.0. It is a classification taxonomy used to describe the type of voice, data, video, cloud, and mobile host environments in a particular solution architecture at the system, segment, agency, sector, federal, national, or international level. The IRM can help to identify opportunities for collaboration, shared services, and solution reuse in agency IT portfolios and inter-agency Lines of Business.
Identity proofing that occurs in the presence of a VA appointed representative.Any person with authorized access to any U.S. Government resource, to include personnel, facilities, information, equipment, networks, or systems.
An entity with authorized access (i.e., within the security domain) that has the potential to harm an information system or enterprise through destruction, disclosure, modification of data, and/or denial of service.
A coordinated group of capabilities under centralized management that is organized to detect and prevent the unauthorized disclosure of sensitive information. At a minimum, for departments and agencies that handle classified information, an insider threat program shall consist of capabilities that provide access to information; centralized information integration, analysis, and response; employee insider threat awareness training; and the monitoring of user activity on government computers. For department and agencies that do not handle classified information, these can be employed effectively for safeguarding information that is unclassified but sensitive.
A base, camp, post, station, yard, center, or other activity, including leased facilities, without regard to the duration of operational control. An installation may include one or more sites.
For the purposes of the GDX Report, Insurance and Indemnity (I&I) consists of VA expenditures for death claims, matured endowments, dividends, cash surrender payments, total disability income provision payments, and total and permanent disability benefits payments.
An architecture consisting of multiple views or perspectives that facilitate integration and promotes interoperability across systems and compatibility among related architectures.
An IPT is a team of people with complementary skills and expertise who collaborate and commit to timely delivery of specified work products. IPT members provide skills and advocacy appropriate to all phases of the project life cycle and are collectively responsible for delivery of work products as specified and committed. The IPT should include empowered representatives from organizations, disciplines, and functions that have a stake in the success of the project
Integration Control Number. ICN is VA’s National Patient Identifier. Integration Control Number is used to uniquely identify a person or record. This number is the unique (ICN) identifier (primary key) for related records. The Integration Control Number is a unique identifier assigned to patients when they are added to the MPI. The ICN follows the ASTM-E1714-95 standard for a universal health identifier. ICNs link patients to their records across VA systems.
Quality of an IS reflecting the logical correctness and reliability of the operating system; the logical completeness of the hardware and software implementing the protection mechanisms; and the consistency of the data structures and occurrence of the stored data. Note that, in a formal security mode, integrity is interpreted more narrowly to mean protection against unauthorized modification or destruction of information.
A covered entity must implement policies and procedures to ensure that e-PHI is not improperly altered or destroyed Electronic measures must be put in place to confirm that e-PHI has not been improperly altered or destroyed
The understanding and acceptance of the purpose of the electronic signature that is non-repudiable.
See Security Label.
An agreement established between the organizations that own and operate connected IT systems to document the technical requirements of the interconnection. The ISA also supports a Memorandum of Understanding or Agreement (MOU/A) between the organizations.
A shared boundary across which data or objects are passed; the connection between two or more model components for the purpose of passing data or objects from one to the other.
An Event that occurs between a Start Event and an End Event. It affects the flow of the process, but will not start or (directly) terminate the process. [BPM]
A network where: (i) the establishment, maintenance, and provisioning of security controls are under the direct control of organizational employees or contractors; or (ii) cryptographic encapsulation or similar security technology implemented between organization-controlled endpoints, provides the same effect (at least with regard to confidentiality and integrity). An internal network is typically organization-owned, yet may be organization-controlled while not being organization-owned.
Interoperability means the ability of different operating and software systems, applications, and services to communicate and exchange data in an accurate, effective, and consistent manner.
A Gateway that combines two or more parallel paths into one path. Synonymous with “AND-Join” and “synchronization”. [BPM].
A Gateway that combines two or more parallel paths into one path. Synonymous with “AND-Join” and “synchronization”. [BPM].
A Lane is a sub-partition within a Pool and extends the entire length of the Pool. Lanes are used to organize and categorize Process Steps within a Pool. [BPM]
Refers to the lowest level of detail described for a given Business Function, system, or process model. It represents the lowest level of decomposition of higher-level models needed to represent objects and relationships of interest to the topic under study.
If using hierarchical decomposition of Nodes: identifier that corresponds to the Node’s place in the Node hierarchy.
The following OMB-defined process areas common to virtually all federal agencies: Case Management, Financial Management, Grants Management, Human Resources Management, Federal Health Architecture, Information Systems Security, Budget Formulation and Execution, Geospatial, and IT Infrastructure.
This VA benefits program provides assistance to Veterans, certain spouses, and Servicemembers to enable them to buy and retain homes. Assistance is provided through VA's partial guaranty of loans made by private lenders in lieu of the substantial down payment and private mortgage insurance required in conventional mortgage transactions. This protection means that in most cases qualified Veterans can obtain a loan without making a down payment.
Access to an organizational information system by a user (or process acting on behalf of a user) communicating through a direct connection without the use of a network.
A data communication system allowing a number of independent devices to communicate directly with each other, within a moderately sized geographic area over a physical communications channel of moderate rates.
A point or extent in space that may be referred to physically or logically.
See Malicious Code.
An automated system that controls an individual’s ability to access one or more computer system resources such as a workstation, network, application, or database. A logical access control system requires validation of an individual’s identity through some mechanism such as a PIN, card, biometric, or other token. It has the capability to assign different access privileges to different persons depending on their roles and responsibilities in an organization.
The LDM provides the structure for organizing the data as well as the metadata need for an understanding of the data. The LDM can serve as a guide for the acquisition and evaluation of systems by assisting portfolio managers in quantitatively assessing the contents of their portfolios in the evaluation of how well the alternative solutions meet the data needs of the VA.
An information system in which all three security objectives (i.e., confidentiality, integrity, and availability) are assigned a FIPS 199 potential impact value of low.
To collect, create, use, process, store, disseminate, transmit, or dispose of PII.A category of measures of the amount of time a Performer is able to conduct Activities over some time interval.
Organizations must: (i) perform periodic and timely maintenance on organizational information systems; and (ii) provide effective controls on the tools, techniques, mechanisms, and personnel used to conduct information system maintenance.
Software or firmware intended to perform an unauthorized process that will have adverse impact on the confidentiality, integrity, or availability of an information system. A virus, worm, Trojan horse, or other code-based entity that infects a host. Spyware and some forms of adware are also examples of malicious code.
The security controls (i.e., safeguards or countermeasures) for an information system that focus on the management of risk and the management of information system security.
See Security Marking.
A category of Measures
An access control policy that is uniformly enforced across all subjects and objects within the boundary of an information system. A subject that has been granted access to information is constrained from doing any of the following: (i) passing the information to unauthorized subjects or objects; (ii) granting its privileges to other subjects; (iii) changing one or more security attributes on subjects, objects, the information system, or system components; (iv) choosing the security attributes to be associated with newly-created or modified objects; or (v) changing the rules governing access control. Organization-defined subjects may explicitly be granted organization-defined privileges (i.e., they are trusted subjects) such that they are not limited by some or all of the above constraints.
A means of restricting access to objects based on the sensitivity (as represented by a security label) of the information contained in the objects and the formal authorization (i.e., clearance, formal access approvals, and need-to-know) of subjects to access information of such sensitivity. Mandatory Access Control is a type of nondiscretionary access control.
Serves as an authoritative source for persons’ identity traits. Provides probabilistic matching capabilities. Maintains a record locator service for all client records known in VA. (reference to each Systems of Records Notice). Provides initial VA/DoD identity correlation with external partners.
Equipment, apparatus or supplies that are of interest, without distinction as to its application for administrative or combat purposes.
The magnitude of some attribute of an individual.
Physical devices or writing surfaces including, but not limited to magnetic tapes, optical disks; magnetic disks; Large-Scale Integration memory chips; and printouts (but not including display media) onto which information is recorded, stored, or printed within an information system.
Organizations must: (i) protect information system media, both paper and digital; (ii) limit access to information on information system media to authorized users; and (iii) sanitize or destroy information system media before disposal or release for reuse.
With respect to the GDX Report, medical care consists of operating expenses incurred through the provision of healthcare services to Veterans. The specific programs reported for this category are: medical care, General Post Fund, medical and prosthetic research, and miscellaneous accounts.
A document established between two or more parties to define their respective responsibilities in accomplishing a particular goal or mission. In this Handbook, an MOU/A defines the responsibilities of two or more organizations in establishing, operating, and securing a system interconnection.
Merging exclusively combines two or more paths into one path. A Merge Gateway represents merging. [BPM]
A Message Flow shows the flow of messages between two Steps that are prepared to send and receive them. Two separate Pools in the Diagram will represent the two business units. [BPM]
Information describing the characteristics of data including, for example, structural metadata describing data structures (e.g., data format, syntax, and semantics) and descriptive metadata describing data contents (e.g., information security labels).
The Montgomery GI Bill – Active Duty Educational Assistance Program (Title 38 U.S. Code, Chapter 30) provides a program of education benefits that may be used while on active duty or after separation. There are several distinct eligibility categories. Generally a Veteran will receive 36 months of entitlement and has 10 years after separation to use the benefit.
The Montgomery GI Bill – Selected Reserve Educational Assistance Program (Title 10 U.S. Code, Chapter 1606) is a program funded and managed by the Department of Defense (DoD) and is available to members of the Selected Reserve. VA administers this program but DoD determines the member's eligibility. Generally a qualified member of the Reserve will receive 36 months of entitlement and will have 14 years in which to use the benefit.
Missing in Action (MIA) represents a casualty status for which the United States Code provides statutory guidance concerning missing members of the Military Services. The casualty is a hostile casualty, other than the victim of a terrorist activity, who is not present at his or her duty location due to apparent involuntary reasons and whose location is unknown.
Software programs or parts of programs obtained from remote information systems, transmitted across a network, and executed on a local information system without explicit installation or execution by the recipient.
Software technologies that provide the mechanisms for the production and use of mobile code (e.g., Java, JavaScript, ActiveX, VBScript).
Name or label of Node box on diagram.
A portable computing device that: (i) has a small form factor such that it can easily be carried by a single individual; (ii) is designed to operate without a physical connection (e.g., wirelessly transmit or receive information); (iii) possesses local, non-removable or removable data storage; and (iv) includes a self-contained power source. Mobile devices may also include voice communication capabilities, on-board sensors that allow the devices to capture information, and/or built-in features for synchronizing local data with remote locations. Examples include smart phones, tablets, and E-readers.
A textual comment that is part of a BFM diagram used to record a fact not otherwise depicted.
An information system in which at least one security objective (i.e., confidentiality, integrity, or availability) is assigned a FIPS 199 potential impact value of moderate and no security objective is assigned a FIPS 199 potential impact value of high.
Authentication using two or more different factors to achieve authentication. Factors include: (i) something you know (e.g., password/PIN); (ii) something you have (e.g., cryptographic identification device, token); or (iii) something you are (e.g., biometric). See Authenticator.
Concept of processing information with different classifications and categories that simultaneously permits access by users with different security clearances and denies access to users who lack authorization.
Capability of an information system that is trusted to contain, and maintain separation between, resources (particularly stored data) of different security domains.
A VA organizational component that honor our Nation's Veterans with final resting places in national shrines and with lasting tributes that commemorate their service to our Nation. NCA provides interment of eligible Service members, Veterans, Reservists, National Guard members, and eligible family members in national cemeteries, and furnishes headstones and markers for the graves of Veterans throughout the United States and the world. Additionally, NCA administers the State Cemetery Grants Program, which provides grants to states and tribal governments for establishing, expanding, and improving state Veterans' cemeteries. Finally, NCA provides Presidential Memorial Certificates to Veterans' loved ones to honor the service of honorably discharged deceased service members or Veterans.
The National Center for Veterans Analysis and Statistics (NCVAS) leads the effort to implement corporate data governance and corporate data management in VA. NCVAS also implements enterprise business intelligence tools and processes to support analysis and planning activities in VA, develops statistical analyses and reports on a broad range of topics, operates VA's data and statistics Web portal to disseminate Veteran data and statistics, and develops estimates and projections on Veteran populations. Finally, NCVAS leads interagency data-sharing collaborations with other Federal agencies, and conducts survey analyses and research including future iterations of the National Survey of Veterans.
NIEM is an XML-based information exchange framework from the United States. NIEM represents a collaborative partnership of agencies and organizations across all levels of government (federal, state, tribal, and local) and with private industry. The purpose of this partnership is to effectively and efficiently share critical information at key decision points throughout the whole of the justice, public safety, emergency and disaster management, intelligence, and homeland security enterprise. NIEM is designed to develop, disseminate, and support enterprise-wide information exchange standards and processes that will enable jurisdictions to automate information sharing.
Telecommunications services that are used to maintain a state of readiness or to respond to and manage any event or crisis (local, national, or international) that causes or could cause injury or harm to the population, damage to or loss of property, or degrade or threaten the national security or emergency preparedness posture of the United States.
National Security System means any telecommunications or information system operated by the United States Government, the function, operation, or use of which (1) involves intelligence activities; (2) involves cryptologic activities related to national security; (3) involves command and control of military forces; (4) involves equipment that is an integral part of a weapon or weapons system; or (5) is critical to the direct fulfillment of military or intelligence missions, but excluding any system that is to be administrative and business applications (including payroll, finance, logistics, and personnel management applications).
A series of comprehensive nationwide surveys designed to help VA identify the needs of Veterans and then plan future programs and allocate resources in ways that will ensure these needs can be met. By providing a periodic snapshot profile of the Veteran population, the NSV series enables VA to: follow changing trends in the Veteran population; compare characteristics of Veterans who use VA services with those of Veterans who do not; study VA's role in the delivery of all benefits that Veterans receive; and update Veteran information that helps the Department develop its policies. The NSV was conducted under the general authorization of U.S. Code Title 38, Section 527, which authorizes the VA Secretary to gather data for the purposes of planning and evaluating VA programs.
NwHIN in initiative to provide secure, nationwide, interoperable health information infrastructure that will connect providers, consumers, and others involved in supporting health and healthcare.
Software application providing interconnectivity for the exchange of information between providers.
A category of quality measures that address how well a system meets the user's needs and requirements.
Information system(s) implemented with a collection of interconnected components. Such components may include routers, hubs, cabling, telecommunications controllers, key distribution centers, and technical control devices.
Access to an organizational information system by a user (or a process acting on behalf of a user) communicating through a network (e.g., local area network, wide area network, Internet).
A box from which Child boxes originate; a Parent box.A listing, often indented, showing nodes in a BFM Model in outline order. Same meaning and content as Node Tree.
See Non-Sensitive Information
A code assigned to a diagram to identify it and to specify its position in the model hierarchy; composed of the model name (abbreviated) and the diagram node number, with optional extensions.
The graphical representation of the Parent-Child relationships between the Nodes of a BFM Model, in the form of a graphical tree.
In computer security, discretionary access control (DAC) is a type of access control defined by the Trusted Computer System Evaluation Criteria as a means of restricting access to objects based on the identity of subjects and/or groups to which they belong. The controls are discretionary in the sense that a subject with a certain access permission is capable of passing that permission (perhaps indirectly) on to any other subject (unless restrained by mandatory access control).
Maintenance activities conducted by individuals communicating through a network, either an external network (e.g., the Internet) or an internal network.
Non-Major Investment means an IT investment not meeting the definition of major as defined above but is part of the agency's IT Portfolio. All non-major investments are reported on the Exhibit 53.
A user who is not an organizational user (including public users).Protection against an individual falsely denying having performed a particular action. Provides the capability to determine whether a given individual took a particular action such as creating information, sending a message, approving information, and receiving a message.
Information for which the potential impact from the loss of confidentiality, integrity, and availability is low or non-existent, such as information that is routine and administrative, is not protected by any confidentiality provision, is publicly available, and/or is not exempt from release under the Freedom of Information Act. SOURCE: FIPS 199
A benefit program for qualifying Veterans with low income who are either permanently and totally disabled or age 65, and have 90 days or more of active military service, at least one day of which was during a period of war. Note: Veterans who entered active duty on or after Sept. 8, 1980, or officers who entered active duty on or after Oct. 16, 1981, may have to meet a longer minimum period of active duty. Additionally, the Veteran's discharge must have been under conditions other than dishonorable and the disability must be for reasons other than the Veteran's own willful misconduct. The current pension program is called Improved Disability Pension. Other grandfathered pension programs remain.
Normal Sequence Flow refers to the flow that originates from a Start Event and continues through Process Steps via alternative and parallel paths until it ends at an End Event. [BPM]
Normal form is the condition of an Entity relative to satisfaction of a set of normalization theory constraints on its attribution. A specific normal form is achieved by successive reduction of an Entity from its existing condition to some more desirable form.
The process of refining and regrouping Attributes in Entities according to the normal forms.
Cryptography that consists of: (i) an approved algorithm; (ii) an implementation that has been approved for the protection of classified information and/or controlled unclassified information in a particular environment; and (iii) a supporting key management infrastructure.
Passive information system-related entity (e.g., devices, files, records, tables, processes, programs, domains) containing or receiving information. Access to an object (by a subject) implies access to the information it contains. See Subject.
Object Identifier, An OID, in the messaging context, is a globally unique identifier that unambiguously identifies a certain object, For example, to identify the LOINC system of nomenclature, a specific OID is used that is reserved only for the LOINC dataset.
Office of Architecture, Strategy, and Design (ASD) provides strategic planning and EA alignment and program development support for the VA IT environment, and defines the baseline, transition, and target capabilities necessary to optimize and maintain the IT environment. IT strategic planning results in the creation of VA’s IT vision, IT Infrastructure Roadmap, and IT investment guidance needed to support VA mission objectives. The VA Chief Architect establishes and manages the EA and IT strategy elements for VA as required in the Clinger-Cohen Act, in accordance with VA Directive 6051.7 ASD creates the IT strategy and leads the development of the multiyear planning guidance to drive strategic alignment of IT solutions and capabilities that serve Veterans’ needs while exercising proper stewardship of resources.
Office of Information Security (OIS) ensures the security and privacy of Veterans’ data. OIS ensures the confidentiality, integrity, and availability of information and information systems and works on matters related to information protection, including privacy, cyber security, risk management, records management, Freedom of Information Act (FOIA), incident response, critical infrastructure protection, and business continuity. The office develops, implements, and oversees the policies, procedures, training, communication, and operations related to improving how VA and its partners safeguard the personally identifiable information (PII) of Veterans and VA employees. OIS conducts and integrates a continuous cycle of performance measurement, risk assessment, threat mitigation, oversight, and compliance to ensure that vigorous information security is in place, complements VA business operations, and is integrated throughout the life cycle of VA operating systems and software. OIS contributes to and supports the delivery of healthcare, benefits, and memorial services by validating process, system, and procedural compliance as well as ensuring that cost-effective security controls are in place to protect automated systems from fraud, waste, and abuse.
OIT Budget Process – The two key artifacts developed during the OIT Budgeting Process are the Congressional Budget Justification, based upon the MYP, which covers a five-year planning horizon, and the Budget Operation Plan, which details the resource expenditure plan for the upcoming budget year.
OIT Multi-Year Program Development Process (MYP) – This is a highly collaborative process that engages stakeholder from across the Department to establish priorities, construct alternative budget scenarios, and discuss resource needs for VA programs and projects over a five-year horizon. The outputs of the Multi-Year Program Development Process are numerous OIT Programming and Budget documents, as well as the Enterprise Roadmap.
The OIT multi-year strategic planning guidance published in March 2013 represents the first use of architecture and architectural constructs to inform the planning and programming efforts of the Department. This guidance provides the analytic framework for multi-year resource recommendations, ensuring that the requirements of VA’s healthcare delivery and benefits and memorial services are fully vetted and integrated in the FY 2015-2019 Multi-Year Program. This strategic planning framework guides the development of future year IT budgets to ensure alignment of IT capabilities and requirements with resources, thereby supporting the accomplishments of the Secretary’s strategic direction and the three APGs.
Office of IT Resource Management (ITRM) is responsible for the management of all IT resources (including the IT budget), the direction of financial and IT asset management, and the policies and strategic planning activities for OIT acquisitions. ITRM links the budgeting process with IT programs by directing the financial management, human capital management, IT asset management and procurement activities of OIT.
The Office of Policy and Planning (OPP) leads the development of initiatives and comprehensive analysis for the Secretary and VA senior leaders in the areas of Veteran policy, Departmental policy, interagency policy, program development, strategic planning, and management to support effective and efficient delivery of benefits and services to our Nation's Veterans. OPP ensures alignment of all policy, programs, strategy, and operations with the strategic direction of the Administration and Secretary. OPP is comprised of five programmatic offices
Office of Product Development (PD) delivers secure, reliable, and well-designed enterprise application software and services that serve Veterans and assist VA in achieving its goals. Day-to-day activities include planning, developing, acquiring, and testing applications that support the business sponsor and its requirements. PD comprises the following organizations: Project Management, Development Management, Product Support, PD Business Office, and the Program Management Accountability System (PMAS) Business Office. PD has execution and oversight responsibility for all enterprise application development. Development consists of planning, developing (or acquiring), and testing applications that meet business requirements. PD provides IT program oversight (beyond CIO authorities) to centralize and oversee all program development. PD ensures visibility across all IT development activities to increase consolidation of application development, and promote the migration to services orientation, and support the standardization and reuse of services and applications.
Office of Service Delivery and Engineering (SDE) provides the infrastructure architecture, designs and implements infrastructure solutions, and directs all operational and maintenance activities associated with VA's IT environment. SDE oversees and manages the VA regional data centers and the IT network; monitors production for all information systems and production services, and delivers operations services (which include deployment, maintenance, monitoring, and support) to all VA geographic locations. SDE supports consolidated investment planning, provisioning, performance measurement/management, and utilization of IT resources, aligned to the OneVA EA and IT strategic guidance. SDE is responsible for IT logistics, campus management, administration, and resource planning across all IT operations. With a critical understanding of the needs and use of IT capabilities, SDE identifies opportunities to consolidate IT hardware, applications, services, and license agreements through Commodity IT investments.
The level of cohesiveness of the Department’s collective architecture assets toward the achievement of VA integrated objectives.
A strategic information asset base, composed of the collective architecture assets of the Department of Veterans Affairs, which defines the mission; the information necessary to perform the mission, the technologies necessary to perform the mission, and the transitional processes for implementing new technologies in response to changing mission needs; and includes a baseline architecture, a target architecture, and a sequencing plan.
On-Going Investment means an investment and its associated assets, including both maintenance projects and operations that have been through a complete budget cycle with OMB with respect to the President's Budget for the current year.
Synonymous with “Branching Point.” [BPM]See External Information SystemsA box that is detailed by a Child diagram.A diagram that contains a Parent box.
An Operating Unit consists of any and all individuals responsible for the management, operation, maintenance, and security of VA’s information and information systems within their area of responsibility. Examples of individuals who are part of the Operating Unit include, but are not limited to, Directors, Program Managers, Information and Technology staff (system managers, system administrators, and ISOs).
The security controls (i.e., safeguards or countermeasures) for an information system that primarily are implemented and executed by people (as opposed to systems).
Operations and Maintenance (O&M) means the phase of an asset in which the asset is in operations and produces the same product or provides a repetitive service. O&M is the same as “steady state.”
A non-identified Relationship in which an instance of the Child Entity can exist without being related to an instance of the Parent Entity.
A specific real-world assemblage of people and other resources organized for an on-going purpose.
A category of quality measures that address how costly a Performer is to operate and maintain.
A Participant is a single business Entity or a business role, which controls or is responsible for a Business Process. A Pool represents a Participant in the process. [BPM]
Performance Gap is an identified activity or capability that is lacking within the enterprise, which causes the enterprise to perform below desired levels or not achieve strategic or tactical goals.
A category of quality measures that address how well a Performer meets Capability needs.
Actual results generated by the implementation of enhanced business and information management solutions. Results are monitored and measured to verify target benefits resulting from the implementation of business and information management solutions.
Performance Reference Model (PRM) ) supports architectural analysis and reporting in the strategy sub-architecture view of the overall EA. The PRM allows agencies to better manage the business of government at a strategic level, by providing a means for using the EA to measure the success of investments and their impact on strategic outcomes. The PRM shows the linkage between internal business components and the achievement of business and customer-centric outputs and outcomes. This line of sight is articulated through the PRM’s hierarchical taxonomy and the use of “Measurement Area”, “Category”, “Grouping”, and “Indicator” information areas.
Any entity - human, automated, or any aggregation of human and/or automated - that performs an activity and provides a capability.
How often the IE occurs; may be an average or a worst-case estimate and may include conditions (for example, wartime or peacetime).
Data that has been saved and remains available even when it is not being used.The Persistent Data Paradigm is used for Data Processing, Business Systems Engineering discipline that deals with architectures for capturing data based on the requirements of business functionality. Data is stored in a database that is periodically updated for information reporting to operate a business or enterprise.
A category of persons defined by the role or roles they share that are relevant to an architecture.
Any information which can be used to distinguish or trace an individual’s identity, such as their name, Social Security Number, biometric records, etc., alone, or when combined with other personal or identifying information that is linked to a specific individual, such as date and place of birth, mother’s maiden name, etc. (See Sensitive Personal Information, below)
Organizations must: (i) ensure that individuals occupying positions of responsibility within organizations (including third-party service providers) are trustworthy and meet established security criteria for those positions; (ii) ensure that organizational information and information systems are protected during and after personnel actions such as terminations and transfers; and (iii) employ formal sanctions for personnel failing to comply with organizational security policies and procedures.
Organizations must: (i) limit physical access to information systems, equipment, and the respective operating environments to authorized individuals; (ii) protect the physical plant and support infrastructure for information systems; (iii) provide supporting utilities for information systems; (iv) protect information systems against environmental hazards; and (v) provide appropriate environmental controls in facilities containing information systems.
A PDM (or database design) is a representation of a data design which takes into account the facilities and constraints of a given database management system such as Oracle.
A category of measures of spatio-temporal extent of an Individual such as length, mass, energy, velocity
A plan used as a basis for the quarterly reporting requirements of OMB that includes the following information: (i) A description of the security weakness; (ii) the identity of the office or organization responsible for resolving the weakness; (iii) an estimate of resources required to resolve the weakness by fiscal year; (iv) the scheduled completion date; (v) key milestones with estimated completion dates; (vi) any changes to the original key milestone date; (vii) the source that identified the weakness; (viii) the status of efforts to correct the weakness. POA&M is a key document in the security authorization package and is subject to Federal reporting requirements established by OMB.
Organizations must develop, document, periodically update, and implement security plans for organizational information systems that describe the security controls in place or planned for the information systems and the rules of behavior for individuals accessing the information systems.
A Pool represents a Participant – a single Business Unit – in a process. It also acts as a Swim lane and a graphical container for partitioning a set of Process Steps from other Pools. [BPM]
An interface (logical or physical) provided by a System.A portfolio is a collection of programs that are grouped together to facilitate effective management of that work to meet strategic business objectives. The programs in the portfolio are usually interdependent or directly related
The collection of capabilities, resources, and related investments that are required to accomplish a mission-related or administrative outcome. A portfolio includes outcome performance measures (mission, functional, or administrative measures) and an expected return on investment.
The Portfolio Management Office directly supports the PEO by overseeing a subset of programs within the PEO. The PMO facilitates interaction
The Post-9/11 Educational Assistance Program (Title 38 U.S. Code, Chapter 33) is a. education assistance program for certain individuals with a qualifying period of active duty service after September 10, 2001. Individuals will be eligible for educational assistance in the form of tuition and fees, a monthly housing allowance, and a books and supplies stipend. The new program also provides certain individuals the opportunity to transfer unused educational benefits to their spouses and children. The new program is effective August 1, 2009. The Post-9/11 GI Bill also includes the Marine Gunnery Sergeant John David Frye Scholarship Program for the children of Service members who died while on active duty.
PTSD is a psychological condition that affects those who have experienced a traumatizing or life-threatening event such as combat, natural disasters, serious accidents, or violent personal assaults.
The Post-Vietnam Era Veterans Educational Assistance Program (Title 38 U.S. Code, Chapter 32) is available for eligible Veterans who entered active duty between January 1, 1977, and June 30, 1985. Benefits and entitlement are determined by the contributions paid while on active duty. Veterans have 10 years after separation in which to use the benefit.
The loss of confidentiality, integrity, or availability could be expected to have: (i) a limited adverse effect (FIPS 199 low); (ii) a serious adverse effect (FIPS 199 moderate); or (iii) a severe or catastrophic adverse effect (FIPS 199 high) on organizational operations, organizational assets, or individuals.
Represented by one or more textual names in the upper portion of the Entity box. Primary Key Attributes contain characteristics that uniquely define a single instance of an Entity.
A detained person as defined in Articles 4 and 5 of the Geneva Convention Relative to the Treatment of Prisoners of War of August 12, 1949. In particular, one who, while engaged in combat under orders of his or her government, is captured by the armed forces of the enemy.
A Privacy Event is a confirmed instance in which information protected by HIPAA; the Privacy Act of 1974; or other confidentiality statutes such as 38 U.S.C. 5701, 5705, or 7332 may have been improperly disclosed, and includes the loss, theft, or any other unauthorized access, or any other access than that which is incidental to the scope of employment, to data containing SPI in electronic, printed, or any other format, and results in the potential compromise of the confidentially or integrity of the data regardless of the manner in which the breach might have occurred.
An analysis of how information is handled: (i) to ensure handling conforms to applicable legal, regulatory, and policy requirements regarding privacy; (ii) to determine the risks and effects of collecting, maintaining, and disseminating information in identifiable form in an electronic information system; and (iii) to examine and evaluate protections and alternative processes for handling information to mitigate potential privacy risks.
The PO is responsible for taking proactive measures to help ensure that PII collected by VA is limited to that which is legally authorized and necessary; and is maintained in a manner that precludes unwarranted intrusions upon individual privacy; thereby minimizing privacy events. Additionally, it is the defensive duty of a PO to assist in mitigating damage when PII is compromised.
Private Business Processes are those internal to a specific organization and are the types of processes that have been generally called workflow or BPM Processes. [BPM]
An information system account with authorizations of a privileged user.
A human-initiated command executed on an information system involving the control, monitoring, or administration of the system including security functions and associated security-relevant information.
A user that is authorized (and therefore, trusted) to perform security-relevant functions that ordinary users are not authorized to perform.
Used on a BPM, this denotes a set of tasks performed within a business organization, where an activity (not to be confused with the BFM usage for ‘Business Function) is a generic term for work that a business organization performs. A BPM Process is depicted as a graph of Flow Objects, which are a set of other Process Steps and the controls that sequence them. [BPM]
A location in a process that shows where an expected delay will occur within a process. An Intermediate Event is used to show the actual behavior. [BPM]
Work that can be performed within a Business Process. A Process Step can be atomic or non-atomic (compound). The types of Process Steps that are a part of a BPM Event Trace Diagram are: Process Step, Sub-Process and Task. The term “Process Step” is a synonym for the Business Process Modeling Notation term “Activity.” BPM uses the term “Process Step” to avoid confusion with the BFM term “Activity,” representing a “Business Function.” [BPM]
Group of related projects planned, managed, and coordinated together to maximize benefits that would otherwise not be available from managing the projects individually. A program may include overarching capabilities and services that are necessary but not within the scope of the individual projects.
See Information System Owner
A review of a program to help identify the program's strengths and weaknesses in order to inform funding and management decisions aimed at making the program more effective. A PART review looks at all factors that affect and reflect a program's performance, including its purpose and design; performance measurement, evaluations, and strategic planning; program management; and program results and accountability.
The Program Executive Office is the main entry point of information for the business owner. The PEO director interacts closely and consistently with OED leadership to provide status updates regarding the PEO’s respective programs, and maintains close oversight over the programs to ensure that they coincide with OED plans and priorities. The director ensures that any issues are appropriately escalated to the Assistant Deputy CIO for Program Management.
On June 19, 2009, the Assistant Secretary for Information and Technology (AS/I&T) announced a substantial change in the way Information Technology (IT) Programs are planned and managed at the Department of Veterans Affairs (VA). This new process, the Program Management Accountability System (PMAS), requires that all IT programs use incremental development to focus on near-term, small deliveries of new capabilities to our internal customers. PMAS is intended to create an environment that ensures the customer, program team and vendors working on a program are aligned by a single compelling measure – achieving the next milestone
Establishes the overall approach to managing the program. Describes the program, deliverables, related management plans and procedures, and methods used to plan, monitor, control, and improve the project development efforts.
A temporary endeavor undertaken to create Resources or Desired Effects.
The name for the type of protection.
Land and improvements to land (i.e., facilities).
ProPath is the central asset library that contains all the necessary activities and many of the artifact templates that project teams need to complete their project work. It is a comprehensive set of tools that will assist you with adhering to PMAS standards.
Individually identifiable health information held by a covered entity or by a business associate acting on its behalf. PHI excludes education records covered by the Family Educational Rights and Privacy Act, as amended, 20 U.S.C. 1232g, records described at 20 U.S.C. 1232g(a)(4)(B)(iv), and employment records held by a covered entity in its role as employer. Within VA, VHA is the only covered entity. Certain other VA components, such as OIT, are business associates of VHA.
Creating user access accounts and assigning privileges or entitlements within the scope of a defined process or interaction; provide users with access rights to applications and other resources that maybe available in an environment, may include the creation, modification, deletion, suspension, or restoration of a defined set of privileges.
An architecture which is used to bind public keys to entities, enable other entities to verify public key bindings, revoke such bindings, and provide other services critical to managing public keys.
Public processes represent the interaction between a private Business Process and another process or participant. Only those tasks that are used to communicate outside the private Business Process, plus the appropriate flow control mechanisms, are included in the public process. All other internal tasks of the private Business Process are not shown in the public process. Synonymous with “Abstract Process”. [BPM]
A brief statement of the reason for a model’s existence. [BPM]
The identity of the Business Function consuming the information.Any item, collection or grouping of information about an individual that is maintained by an agency, including, but not limited to, his or her education, financial transactions, medical history, and criminal or employment history and that contains his or her name, or the identifying number, symbol, or other identifying particular assigned to the individual.
All books, papers, maps, photographs, machine-readable materials, or other documentary materials, regardless of physical form or characteristics, made or received by an agency of the United States Government under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations or other activities of the Government or because of the informational value of the data in them. [44 U.S.C. SEC. 3301].
Reference Architecture is an authoritative source of information about a specific subject area that guides and constrains the instantiations of multiple architectures and solutions.
A set of interrelated “reference models” designed to facilitate cross-agency analysis and the identification of duplicative investments, gaps and opportunities for collaboration within and across agencies.
A large, usually continuous segment of a political state or nation or its territory.A large, usually continuous segment of a surface or space; area.A Relationship is an association between two Entities or between instances of the same Entity.
Relationship Cardinality is the number of Entity instances that can be associated with each other in a Relationship.
A Relationship Cardinality Constraint is a limit on the number of Entity. Instances that can be associated with each other in a Relationship.
A Relationship Name or label is “a verb or verb phrase, which reflects the meaning of the Relationship expressed between the two Entities shown in the diagram on which, the name appears.”
A stable, executable version of a product, together with any artifacts necessary to use the release, such as release notes or installation instructions. A release can be internal or external.
Access by users (or information systems) communicating externally to an information system security perimeter.
Identity proofing that occurs outside the physical presence of a VA appointed representative.
A request from a stakeholder to change an artifact or process.The Reserve Educational Assistance Program (Title 10 U.S. Code, Chapter 1607) is a program funded and managed by DoD and is available to members of the Selected or Ready Reserve who are called to active duty to support contingency operations. VA administers this program but DoD determines the member's eligibility. Generally a qualified member of the Selected or Ready Reserve will receive 36 months of entitlement and will be able to use the benefit as long as he or she remains in the Selected or Ready Reserve.
Data, Information, Performers, Materiel, or Personnel Types that are produced or consumed.
A measure of the extent to which an entity is threatened by a potential circumstance or event, and typically a function of: (i) the adverse impacts that would arise if the circumstance or event occurs; and (ii) the likelihood of occurrence. Information system-related security risks are those risks that arise from the loss of confidentiality, integrity, or availability of information or information systems and reflect the potential adverse impacts to organizational operations (including mission, functions, image, or reputation), organizational assets, individuals, other organizations, and the Nation.
Organizations must periodically assess the risk to organizational operations (including mission, functions, image, or reputation), organizational assets, and individuals, resulting from the operation of organizational information systems and the associated processing, storage, or transmission of organizational information.
The process of managing risks to organizational operations (including mission, functions, image, or reputation), organizational assets, individuals, other organizations, and the Nation, resulting from the operation of an information system, and includes: (i) the conduct of a risk assessment; (ii) the implementation of a risk mitigation strategy; and (iii) employment techniques and procedures for the continuous monitoring of the security state of the information system.
Maintaining ongoing awareness of an organization’s risk environment, risk management program, and associated activities to support risk decisions.
Accepting, avoiding, mitigating, sharing, or transferring risk to organizational operations (i.e., mission, functions, image, or reputation), organizational assets, individuals, other organizations, or the Nation.
A specific action taken to respond to an identified risk.A principle or condition that governs behavior; a prescribed guide for conduct or action
Process to remove information from media so that information recovery is not possible. It includes removing all labels, markings and activity logs.
Security Assertion Markup Language (SAML) is an XML-based open standard for exchanging authentication and authorization data between security domains, that is, between an identity provider (a producer of assertions) and a service provider (a consumer of assertions).
The process of determining the security category for information or information system.
See Incident
Confidentiality, integrity, or availability.
The characterization of information or an information system based on an assessment of the potential impact that a loss of confidentiality, integrity, or availability of such information or information system would have on organizational operations, organizational assets, or individuals.
The testing and/or evaluation of the management, operational, and technical security controls to determine the extent to which the controls are implemented correctly, operating as intended, and producing the desired outcome with respect to meeting the security requirements for the system and/or enterprise.
The management, operational, and technical controls (i.e., safeguards or countermeasures) prescribed for an information system to protect the confidentiality, integrity, and availability of the system and its information.
The set of minimum security controls defined for a low-, moderate-, or high-impact information system.
A set of subjects, their information objects, and a common security policyThe five security goals are confidentiality, availability, integrity accountability, and assurance.
Human-readable indicators applied to a document, storage media, or hardware component to designate security classification, categorization and/or handling restrictions applicable to the information contained therein. For intelligence information, these could include compartment and sub-compartment indicators and handling restrictions.
The statement of required protection of the information objects
Security Reference Model (SRM) version 1.0 is one of six reference models of the Federal Enterprise Architecture (FEA) version 2.0. It is a classification taxonomy used to describe the type of security controls in a particular architecture at the system, segment, agency, sector, federal, national, or international level. The SRM can help to identify opportunities for collaboration, shared services, and solution reuse in agency IT portfolios and inter-agency Lines of Business.
A capability that supports one, or many, of the security goals. Examples of security services are key management, access control, and authentication.
Individual elements of the enterprise describing core mission areas and common or shared business services and enterprise services. Segments are defined by the enterprise architecture.
Detailed results-oriented architecture (baseline and target) and a transition strategy for a portion or segment of the enterprise.
The meaning of the syntactic components of a language.The identity of the Business Function producing the information.Defined in VA Handbook 6500 as any information about the individual maintained by an agency, including the following: (i) education, financial transactions, medical history, and criminal or employment history; (ii) Information that can be used to distinguish or trace the individual’s identity, including name, social security number, date and place of birth, mother’s maiden name, or biometric records. For purposes of this Directive, the term SPI is interchangeable with the term Personally Identifiable Information (PII).
Arrows that show the order that Process Steps will be performed in a process.
Discrete unit of functionality that can be requested (provided a set of preconditions is met), performs one or more operations (typically applying business rules and accessing a database), and returns a set of results to the requester. Completion of a service always leaves business and data integrity intact.
A logical or physical communication path between requisitions and services.Veterans who are disabled by an injury or illness that was incurred or aggravated during active military service. These disabilities are considered to be service-connected.
Service Consumer means an agency or business unit that receives business or technology service(s) from a Line of Business provider. A service consumer may be either internal or external to the organization responsible for providing services.
Information necessary to interact with the service in such terms as the service inputs, outputs, and associated semantics. The service description also conveys what is accomplished when the service is invoked and the conditions for using the service.
A measurement of the performance of a system or service.Or SOA, is an architecture approach that packages functionality as interoperable, loosely-coupled units, or services, made accessible over a network and communicating by passing data independent of operating system or programming language.
A part of a Performer that specifics a distinct interaction point through which the Performer interacts with other Performers. This isolates dependencies between performers to particular interaction points rather than to the performer as a whole.
Service Provider means an agency or business unit that provides business or technology service(s) as a Line of Business consumer(s). This includes a discrete set of personnel, IT, and support equipment with the primary function of providing service(s) to more one or more other agencies or business units on a reimbursable basis.
The VA knowledge management portal for storing and sharing information and coordinating resources.
SOAP, originally defined as Simple Object Access Protocol, is a protocol specification for exchanging structured information in the implementation of Web Services in computer networks. It relies on Extensible Markup Language (XML) for its message format, and usually relies on other Application Layer protocols, most notably Remote Procedure Call (RPC) and Hypertext Transfer Protocol (HTTP), for message negotiation and transmission.
Provides the opportunity for an end user with a credential issued by one entity to be seamlessly authenticated into a partner entity without utilizing an additional end user credential.
Provides Single Sign-on functionality for internal users utilizing the Personal Identification Verification card or Active Directory
Physical (geographic) location that is or was owned by, leased to, or otherwise possessed. Each site is assigned to a single installation. A site may exist in one of three forms: (1) Land only, where there are no facilities present and where the land consists of either a single land parcel or two or more contiguous land parcels. (2) Facility or facilities only, where the underlying land is neither owned nor controlled by the government. A stand-alone facility can be a site. If a facility is not a stand-alone facility, it must be assigned to a site. (3). Land and all the facilities thereon, where the land consists of either a single land parcel or two or more contiguous land parcels.
See “Join (AND-Join)”. [BPM]
The ability, coming from one's knowledge, practice, aptitude, etc., to do something well.
An architecture for an individual IT system that is part of a segment. A solution architecture is reconciled to the segment architecture above it.
A category of measures of the spatio-temporal location of an Individual.Provides the ability to incorporate granular access control.Stakeholder means those who are or will be affected by a program, activity, or resource.An agreed upon means that establishes uniform engineering and technical requirements to implement all or part of a Technical Service.
An Event that indicates where a particular process will start. A process must have one or more Start Events. [BPM]
A graphical icon that indicates the type of Flow Object. [BPM]These rules concern mission or business Stakeholder terms and facts that are usually captured by the Entities and Relationships of Entity-Relationship models. They reflect static aspects of Business Rules that may also be captured in the CDM or LDM. Terms: Entities Facts: Association between two or more terms (for example, relationship).
A sub-category of a Domain with more specific characteristics of the types of data that fit within it. A Subject may still be general enough to span the types of data used in many disparate business functions.
A compound Process Step that is included within a process. It is compound in that it can be broken down into a finer level of detail (a process) through a set of Sub-Processes. A Sub-Process may be shown graphically as a collapsed or expanded Sub-Process. [BPM]
Swim lanes group the primary modeling elements by organization or other criteria. There are two Swim lane objects, Pools and Lanes. [BPM]
Structural components or features of a language and the rules that define relationships among them.
Shown on a SIM, it represents computer systems, family of systems or systems of systems. A System resides within a System Node and may contain one or more System Functions.
Organizations must: (i) monitor, control, and protect organizational communications (i.e., information transmitted or received by organizational information systems) at the external boundaries and key internal boundaries of the information systems; and (ii) employ architectural designs, software development techniques, and systems engineering principles that promote effective information security within organizational information systems.
Organizations must: (i) identify, report, and correct information and information system flaws in a timely manner; (ii) provide protection from malicious code at appropriate locations within organizational information systems; and (iii) monitor information system security alerts and advisories and take appropriate actions in response.
Organizations must: (i) allocate sufficient resources to adequately protect organizational information systems; (ii) employ system development life cycle processes that incorporate information security considerations; (iii) employ software usage and installation restrictions; and (iv) ensure that third-party providers employ adequate security measures to protect information, applications, and/or services outsourced from the organization.
The scope of activities associated with a system, encompassing the system’s initiation, development and acquisition, implementation, operation and maintenance, and ultimately its disposal.
Shown on an SIM, it represents the data exchange between Systems.Shown on an SIM, it represents the system capabilities that are required to support the business functions.
A group of any records under the control of any agency from which information is retrieved by the name of the individual or by some identifying number, symbol, or other identifying particular assigned to the individual.
An agency official responsible for the overall procurement, development, integration, modification, or operation and maintenance of an information system. The system owner is responsible for the development and maintenance of the system security plan and ensures the system is deployed and operated according to the agreed-upon security requirements, and is also responsible for deciding who has access to the information system (and with what types of privileges or access rights) and ensures that system users and support personnel receive the requisite security training (e.g., instruction in rules of behavior).
Formal document that provides an overview of the security requirements for the information system and describes the security controls in place or planned for meeting those requirements.
A security control for an information system that has not been designated as a common security control or the portion of a hybrid control that is to be implemented within an information system.
A table is a set of data elements (values) that is organized using a model of vertical columns (which are identified by their name) and horizontal rows, the cell being the unit where a row and column intersect. Typically, an attribute is implemented as a column in a table.
The process by which a security controls baseline is modified based on: (i) the application of scoping guidance; (ii) the specification of compensating security controls, if needed; and (iii) the specification of ODPs in the security controls via explicit assignment and selection statements.
Describes the future (“to be”) state of the agency in terms of performance, business, data, services, and technology.
A type of measure of time
An atomic Process Step that is included within a process. A Task is used when the work in the Process Step is not broken down to a finer level of process model detail. [BPM]
The security controls (i.e., safeguards or countermeasures) for an information system that are primarily implemented and executed by the information system through mechanisms contained in the hardware, software, or firmware components of the system.
The Security Rule defines Technical safeguards in 164.304 as “the technology and the policy and procedures for its use that protect electronic protected health information and control access to it.”
Listed in the TA with its constituent Standards, represents a technical capability designed to support an Enterprise Sub-Service.
Technical standards document specific technical methodologies and practices to design and implement.
Shown in the TA, it groups similar Technical Services together for increased organization and comprehension. There may be one or more Technical Services in a Technology Service Area. The current TA takes its highest-level structure from the VA Enterprise Architecture Technical Reference Model (EA TRM). It contains four Technology Service Areas, drawn from the Core Service Areas of the OneVA EA TRM.
Used in the OneVA EA or ETP, this is a word or group of words designating a selected concept.
An overall textual (non-graphical) comment about a graphic diagram.Text Annotations are mechanisms (Artifacts), attached with an Association, for a process architect to provide additional information for the reader of the Process Diagram. [BPM]
VA, its employees, and contractors are subject to civil and criminal penalties for certain breaches of privacy. VA shall be diligent in sanctioning individuals who violate privacy rules.
An individual may challenge VA if he or she believes that VA has failed to comply with these principles, privacy laws, or the rules in a system of records notice. Challenges may be addressed to the VA Privacy Service in addition to any other remedy provided by any applicable authority.
VA will make every effort to maintain only accurate, relevant, timely, and complete data about individuals.
VA personnel will zealously guard all personal data to ensure that all disclosures are made with written permission or in strict accordance with privacy laws.
Unless VA has claimed an exemption from the Privacy Act, everyone will be granted access to his or her records, upon request; to the extent permitted by law, and provided a list of disclosures made outside VA; and provided the opportunity to make corrections to his or her file if it is shown to be in error.
VA will collect only those personal data elements required to fulfill an official function or mission grounded in law. Those collections will be conducted by lawful and fair means.
VA will use personal data for lawful purposes only. Access to any personal data will be limited to those individuals within VA with an official need for the data.
VA will retain personal information only for as long as necessary to fulfill the purposes for which it is collected. Records will be destroyed in accordance with established VA records management principles.
When VA collects personal data from an individual, VA will inform him or her of the intended uses of the data, the disclosures that will be made, the authorities for the data’s collection, and whether the collection is mandatory or voluntary. VA will collect no data subject to the Privacy Act unless a Privacy Act system notice has been published in the Federal Register and posted on the VA Systems of Records Notices Government Printing Office (GPO) Compilation website, available at: http://www.va.gov/privacy/SystemsOfRecords/2001_Privacy_Act_GPO_SOR_ compilation.pdf
All personal data shall be protected by safeguards appropriate to ensure security and confidentiality. Electronic systems will be periodically reviewed for compliance with the security principles of the Privacy Act, the Computer Security Act, Heath Insurance Portability and Accountability Act (HIPAA), and related statutes. Electronic collection of information will only be conducted in a safe and secure manner.
The area of air, land, and water that is, or may become, directly involved in the conduct of major operations and campaigns involving combat.
Any circumstance or event with the potential to adversely impact organizational operations (including mission, functions, image, or reputation), organizational assets, individuals, other organizations, or the Nation through an information system via unauthorized access, destruction, disclosure, modification of information, and/or DoS.
Required maximum allowable time of exchange from Node to Node (in seconds).A verb or verb phrase that describes the overall function presented on a diagram; the title of a Child diagram corresponds to its Parent box name
Something, either physical or digital, that the Claimant possesses and controls that serves to represent or authenticate an identity, e.g., username and password combination, ID card, or a PKI certificate.
A sub-category of a Subject that further decomposes the Domain categorization into highly cohesive sets of data entities that support business processes and services.
A learning experience in which an individual is taught to execute a specific information security procedure or understand the information security common body of knowledge.
The transmission of information between two parties relating to the conduct of business, commercial, or governmental activities.
The Transient Data Paradigm is used for Process Controlling, a Systems Engineering discipline that deals with architectures, mechanisms and algorithms for maintaining the output of a specific process. Data flows as an output from one component to an input of another component.
A covered entity must implement technical security measures that guard against unauthorized access to e-PHI that is being transmitted over an electronic network
Brief textual description of the Event(s) that trigger the Process Step.An Association is a binary link (with two ends) between two classes which is normally represented as a line. An Association can be named, and the ends of an Association can be adorned with role names, ownership indicators, multiplicity, visibility, and other properties.
A class represents an abstraction of a thing with common characteristics. Associations represent the relationships between classes. Note: A thing can be data, process, component, etc.
Dynamic (or behavioral) view: emphasizes the dynamic behavior of the system by showing collaborations among objects and changes to the internal states of objects. This view includes sequence diagrams, activity diagrams and state machine diagrams.
Static (or structural) view: emphasizes the static structure of the system using objects, attributes, operations and relationships. The structural view includes class diagrams and composite structure diagrams. Typically, a static UML class is implemented as a table in a database
Gaining logical or physical access to VA information or information systems either without authorization or in excess of previously authorized access.
Sequence Flow that is not affected by any conditions or does not pass through a Gateway. [BPM]
Unified Modeling language (UML) is a standardized modeling language enabling developers to specify, visualize, construct and document artifacts of a software system. Thus, UML makes these artifacts scalable, secure and robust in execution. UML is an important aspect involved in object-oriented software development. It uses graphic notation to create visual models of software systems
A Veteran patient counted as a unique in each division from which they receive care. For example, if a patient receives Primary Care at one VA facility and specialty care from another VA facility, he/she will be counted as a unique patient in each division.
Individual or (system) process acting on behalf of an individual, authorized to access an information system. At VA, users are Department personnel, employees, contractors working under an approved contract, business associates working under approved business associate agreements, and any other individuals providing services or performing functions for, to, or on behalf of VA who have been authorized by VA to access VA information or information systems. To access VA sensitive information or VA information systems, these individuals must complete VA-approved security/privacy training, sign the VA National ROB or Contractor ROB, and complete appropriate background screening before such access may be granted.
See VA Information
Humans, systems, and applications that create, find, access, and exploit data. Users are also known as consumers and producers, or publishers and subscribers. System developers are also considered to be users. Users may be expected and planned for, or unanticipated and not planned for.
Eligible services and programs offered by VA such as pensions, education assistance, housing, burial aid, life insurance, employment preferences and other services. VA benefits vary depending on the Veteran's service record. A Veteran, his/her spouse and dependents may be eligible for different types of benefits provided by VA.
A set of Department rules that describes the responsibilities and expected behavior of contractors using VA information systems or VA sensitive information.
The VA Enterprise includes all the missions and functions of the Department of Veterans Affairs (e.g., policies, people, organizations, technology, facilities).
A strategic information asset base, composed of the collective architecture assets of the Department of Veterans Affairs
The VA Enterprise Roadmap provides insight into the state of VA’s transformation efforts. It describes the VA’s EA program and details for the Department’s most critical segments, current state and future visions of approaches, strategies, and initiatives in place to facilitate transition.
VA Executive Board The VAEB is the Department’s most senior management decision-making forum. It reviews, discusses, and, through the decisions of the Secretary, provides direction on Departmental policy, strategic direction, resource allocation, and performance in key areas. The VAEB is chaired by the Secretary and includes VA’s Deputy Secretary, Chief of Staff, Under Secretaries for Health, Benefits, and Memorial Affairs, Assistant Secretaries, General Counsel, and the Chair of the Board of Veterans’ Appeals.
See VA Sensitive Information
The VA Extended Enterprise includes external people, organizations, stakeholders, and assets required for the Department to perform its mission to include other government organizations (e.g., DoD, DHS, IRS, GAO, OMB, Congress), private healthcare providers, and Veterans Services Organizations.
Information collected or maintained by VA or any entity acting for or on the behalf of VA in support of VA operations and assets. Generally includes information collected or maintained by a VA contractor in the performance of services under a VA contract but excludes information received from VA by entities over which VA has no statutory or operational authority, such as other Federal agencies. SOURCE: FISMA
VA hospital facilities that provide a diverse range of health care services to Veterans.A set of Department rules that describes the responsibilities and expected behavior of users of VA information systems or VA sensitive information.
A collection of 57 benefits offices that provide benefits information and process claims. At least one VARO is located within every state and as well as the District of Columbia, Puerto Rico, and the Republic of the Philippines. Some VAROs also provide out-based services to Veterans being discharged from active service at various military separation centers around the country as well as in the Federal Republic of Germany and the Republic of Korea.
VA Segment is an individual element of the VA enterprise associated with a mission area of the Department to include the associated functions, people, organizations, and technology. A segment is designed to be common across programs, projects, and initiatives that support the core mission of the segment.
VA Segment Architecture is the collective architecture assets associated with a designated VA segment.
All Department Information and/or data on any storage media or in any form or format, which requires protection due to the risk of harm that could result from inadvertent or deliberate disclosure, alteration, or destruction of the information. The term includes information whose improper use or disclosure could adversely affect the ability of an agency to accomplish its mission, proprietary information, and records about individuals requiring protection under applicable confidentiality provisions.
VA Solution is a discrete and focused activity (e.g., project, initiative) to solve a mission need within the VA involving one, of a combination of, policy, organization, training, material, personnel, and facilities.
VA Solution Architecture is the detailed architecture required to support solution implementation. It’s typically the detailed architecture for a focused activity (e.g., project, initiative) intended to achieve a specific outcome. Examples: VBMS, VLER, VI Bill
Confirmation by examination and provision of identity source documentation that a claimed identity is a valid identity.
An initial release or re-release of a software product or document that is assigned a unique version name or a unique version number.
A type of VA health care facility designed to provide outreach and readjustment counseling services through 232 community-based Vet Centers located in all 50 states, the District of Columbia, Guam, Puerto Rico, American Samoa, and the U.S. Virgin Islands. Veterans are eligible if they served on active duty in a combat theater during World War II, the Korean War, the Vietnam War, the Gulf War, or the campaigns in Lebanon, Grenada, Panama, Somalia, Bosnia, Kosovo, Afghanistan, Iraq and the Global War on Terror. Veterans, who served in the active military during the Vietnam-era, but not in the Republic of Vietnam, must have requested services at a Vet Center before Jan. 1, 2004. Vet Centers do not require enrollment in the VHA Health Care System.
Provides ongoing development services for Veteran’s Identification Card.Private non-profit groups that advocate on behalf of Veterans.A VA organizational component that is responsible for administering the Department's programs that provide financial and other forms of assistance to Veterans, their dependents, and survivors. Major benefits include Veterans' compensation, Veterans' pension, survivors' benefits, rehabilitation and employment assistance, education assistance, home loan guaranties, and life insurance coverage.
Veterans Employability Research Survey (VERS) was conducted between July 3 and November 6, 2007 in response to a research request by VA to determine the factors that impacted Veterans' employability resulting from participation in the Vocational Rehabilitation and Employment Program. VERS provided information in understanding the differences between Veterans discontinuing or interrupting their VR&E Program and those who have successfully completed the program.
A VA organizational component that is responsible for coordinating and providing health care for all enrolled Veterans based upon need and service. With over 160 VA medical centers (VAMCs) nationwide, VHA manages one of the largest health care systems in the United States. VAMCs within a Veterans Integrated Service Network work together to provide efficient, accessible health care to Veterans in their areas. Additionally the VHA also conducts research and education, and provides emergency medical preparedness.
Known as VISNs, these are organizational elements within VA's healthcare system. There are a total of 21 VISNs which provide geographic oversight to a collection of healthcare facilities within the established jurisdictions.
Process of examination and evaluation, including background check activities; results in establishing verified credentials and attributes.
A brief statement of the perspective of the model.A virtual network built on top of existing networks that can provide a secure communications mechanism for data and internet protocol (IP) information transmitted between networks.
An end that describes the future state of the enterprise, without regard to how it is to be achieved; a mental image of what the future will or could be like
Weakness in an information system, system security procedures, internal controls, or implementation that could be exploited by a threat source.
A standardized way of integrating web-based applications using open standards over an Internet Protocol backbone. Web services allow applications developed in various programming languages and running on various platforms to exchange data without intimate knowledge of each application’s underlying IT systems.
See “Exclusive Gateway”. [BPM]
Or WSDL, an XML format for describing network services as a set of endpoints operating on messages containing either document-oriented or procedure-oriented information.
VA’s WAN is a telecommunication network that covers a broad area (i.e., any network that links across metropolitan, regional, or national boundaries) and may be comprised of one or more LANs connected to each other.
XMI defines an XML-based interchange format for UML and other Meta Object Facility (MOF)-based metamodels and models (since a metamodel is just a special case of a model), by standardizing XML document formats, DTDs, and schemas. In so doing, it also defines a mapping from UML to XML.
XPath a non-XML language used by XSLT, and also available for use in non-XSLT contexts, for addressing the parts of an XML document.
A XML schema represents the interrelationship between the attributes and elements of an XML object (for example, a document or a portion of a document). To create a schema for a document, you analyze its structure, defining each structural element as you encounter it. The XSD is used to verify that each item of content in a XML document adheres to the description of the element in which the content is to be placed.
XSLT is a language for transforming XML documents into other XML documents, or other objects such as HTML for web pages, plain text or into XSL-FO which can then be converted to PDF, PostScript and PNG.
XSL-FO is a markup language for XML document formatting which is most often used to generate PDFs. XSL-FO is part of XSL (Extensible Style sheet Language), a set of W3C technologies designed for the transformation and formatting of XML data. The other parts of XSL are XSLT and XPath.
