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Building a Student Affairs
ResumeMike Major, SPHR
DirectorCareer Services
Building a Student Affairs
ResumeMike Major, SPHR
DirectorCareer Services
www.svsu.edu/careers
Creating your Resume
Pages 9-13
www.svsu.edu/careers
Career Services
Career Services
What is the purpose of a resume?
www.svsu.edu/careers
What will you bring to the campus?
Do you have the skills necessary to do the work?
Do you have the experience that the hiring department desires?
Value Proposition
www.svsu.edu/careers
Layout Primer Eyes tracing
Down From left to right
Use of bold Use of italics White space Clear headings No large text blocks Use of bullets
www.svsu.edu/careers
436 Business Communication Quarterly 76(4)
Figure 1. The “F”-pattern reading area for resume design is based on eye-tracking research(Nielsen 2006; see also Shrestha & Lenz, 2007; Shrestha et al., 2008).Note. The most important information should appear within or near the gray areas that compose aresume’s “F-zone.”
Bold Name
356CyprusAvenue,AnyCity,AC 03200 999-888-7777
The most important information that potential
employers shouldremember aboutyou should go
in theF-zone—thegray areas of this page.
prepare one résumé and not worry about whether it will be read on a screen or onpaper, diminishing the need for a separate “scannable” résumé. The following updatedbest practices rely on this research as well as research about employers’ preferredrésumé structures, as described earlier.
www.svsu.edu/careers
Diaz 437
Figure 2. A paper-based resume designed to be read on-screen or on paper.Note. Johnson uses the F-zone to highlight her professional writing education, courses, and internship.
JENNIFER JACOBSON
123 Main Street, Old Town, ME 04468
(999) 123-4567 [email protected]
EDUCATIONUniversity of Maine Orono, ME
Major: English Graduation: May 2012Concentration: Professional and GPA: 3.4
Technical Writing
EXPERIENCEOregg, Ltd. , Lowell, MAIntern for Information Development June 2012-present•
programs•• Prepare documents for different audiences, including users, administrators, and
developers•• Design and provide programming examples, graphics, developer-intro talks (Java, Eclipse,
PowerPoint)
Repair.com VirtualWriter August-December 2011•• Designed and wrote a repair manual for small electronic device•• Used small tools to replace battery, screen, and keypad•• Worked collaboratively with team of writers and designers
Freelance Graphic Designer Orono, ME“How to be One Cool Kid” Spring 2011•• Designed and created an instructional infographic using Adobe InDesign and Photoshop•• Inspired children’s audience through colorful comic-book style instructions
Records Technician Orono, MEUniversity Admissions Office Fall 2011-Spring 2012•• Adapt to change and manage projects on a daily basis•• Use extensive knowledge of University databases to help potential
students on phone and through email•• Answered telephone and responded to email messages from parents
and potential students
Student Assistant Orono, MEUniversity Admissions Office Fall 2010-Spring 2011•• Answered telephone and routed phone calls appropriately•• Made changes to documents using InDesign and PowerPoint
SKILLSMicrosoft Word and Excel Adobe InDesignAdobe Acrobat Editing tools Adobe Photoshop
RELEVANT COURSEWORKTechnical Editing Business &Technical WritingProposals and Reports PersuasiveWr
www.svsu.edu/careers
So remember…
www.svsu.edu/careers
Name and Contact Information Objective Education Relevant (Fieldwork) Experience Work Experience Community Involvement &
Accomplishments Computer/Technical Skills References
Standard Resume Headers
www.svsu.edu/careers
Making custom headers is
appropriate and sometimes a
great thing to do!
Student Affairs Resumes will
look for specific items
demonstrating campus
involvement.
The order of your headers may change
based on RELEVANCE
Coop Cardinal7400 Bay Road
University Center, MI 48710(989) 222-2222 (Cell) (989) 555-5555 (Home)[email protected]
*cell only is appropriate
Name and Contact Information
www.svsu.edu/careers
www.svsu.edu/careers
Be aware of any “ring back” tones that callers may hear before you
answer.
Many jobs are lost because “cool” ring back tones are not
set properly.
Don’t “Rick Roll” away a chance your
dream job!
Objective/Personal Summary Be sure that it is customized specifically for each job that you are applying for “To apply my exceptional interpersonal,
creative and teamwork skills in a student affairs position.” Really?
Study the Job Description to see what qualities they are looking for and accentuate those aspects of your professional capabilities www.svsu.edu/careers
Objective/Personal Summary “To apply my exceptional leadership,
interpersonal, and teamwork skills as an assistant director of student life where I will guide BGSU’s Greek Organizations and their student leaders to levels of national prominence.”
Being very specific in an objective statement is helpful when resumes go into a CENTRALIZED HR office with DECENTRALIZED hiring managers
www.svsu.edu/careers
It’s not always required. If you use one, make it count.
Objective
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What is most important? Which degree are you?
Standard format
Bachelor of Business Administration in Marketing Anticipated: May 2017
Bachelor of Arts in CommunicationSaginaw Valley State University, University Center, MIMinor: Political SciencePresident’s List: Eight semestersDeans’ List: Fall 2013, Winter 2014GPA: 3.55
Education
www.svsu.edu/careers
Standard format for double majors Multiple degrees earned (from other
schools)
Bachelor of Arts in Communication Anticipated: May 2017
Second Major: MarketingSaginaw Valley State University, University Center, MIMinor: Political Science
Associate in Arts, General Studies May 2013Mott Community College, Flint, MI
Education
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Highlight significant accreditations for SVSU’s programs of academic distinction
Bachelor of Business Administration in Marketing Anticipated: May 2017
(AACSB Accredited)Saginaw Valley State University, University Center, MIMinor: Communication
Education
www.svsu.edu/careers
Importance of Effective Bullet Statements(Page 10) “A picture is worth 1,000 words”
Paint a picture in the employer’s mind
Statements should be clear, concise and detailed
“Presented to a group of students” vs.“Presented to a group of 35 college freshmen”
www.svsu.edu/careers
If this is what you have on your resume, you have work to do! Fry CookMcDonald’s Restaurant
Helped customers Stocked shelves Used cash register Cleaned store Dealt with complaints
Not very impressive Tasks implied by the title Add no value to resume
www.svsu.edu/careers
These are known as:
“Level ONE” and should
never be used on your resume
This is a little better, but still not great -
Crew MemberMcDonald’s Restaurant Assisted customers in a warm and friendly
manner Stocked shelves during down times to ensure a
professional environment Processed financial transactions through the
cash register in a fast and efficient manner
Cleaned store to maintain an appealing atmosphere to enhance customer satisfaction
www.svsu.edu/careers
These are known as:
“Level TWO” and should be used occasionally on your resume
Don’t rely on these to earn you an interview
“Say More with Less” Describe accomplishments and achievements Increase something good or decrease
something bad? Employers want individuals who will make a
difference
Crew MemberMcDonald’s Restaurant
Earned Crew Member of the Month in June 2012 for consistently providing outstanding service
www.svsu.edu/careers
These are called “Level THREE” and should be used
as often as possible!
Writing Level Three Bullet Statements How are the things you have done been
measured? What were the outcomes of projects? Think cause & effect Use words like “increased” and “decreased”:Any PositionAny Location, City, MI
Created _______ that led to ________ over a _____ period of time
Oversaw the development of _________ that resulted in ___________
Managed a team of ____ co-workers that _______
Processed over $___ worth of transactions over a ___ hour shift with a 100% accuracy ratewww.svsu.edu/careers
HONORS / AWARDS / ACTIVITIES Volunteer, SVSU Alternative Breaks March
2015Member, Delta Sigma Pi Business Fraternity Sept. 2012 – PresentRecipient, SVSU Award for Excellence Scholarship Aug. 2011 – May 2012
Marketing Project, Saginaw Valley State Tennis Jan. 2011 – May 2012
Other Activities
www.svsu.edu/careers
Volunteer, SVSU Alternative Breaks May 2006 – Present* Traveled to Marietta, GA to assist 45 homeless youths for a week at an inner city shelter with a group of 12 students* Coordinated fundraising activities that generated $5,354 in donations
Member, Delta Sigma Pi Business Fraternity Sept. 2012 – Present* Served as treasurer for a co-ed on-campus organization of over 50 business majors and $10,000 in resources
Recipient, SVSU Award for Excellence Scholarship Aug. 2011 – May 2012
Marketing Project, Saginaw Valley State Tennis Jan. 2011 – May 2012 Marketing 331 Course, Saginaw Valley State University * Created a brochure using Adobe InDesign to advertise a series of summer tennis fundraising tournaments generating a total ROI of more than $2,000 * Organized a bowling-event fundraiser that generated over $600 in revenue
www.svsu.edu/careers
Custom Headings are Appropriate: Intercollegiate Varsity Athletic
Experience On Campus Leadership Experience Volunteer Activities Study Abroad Experience Research and Publications Independent Study Field Work Observationswww.svsu.edu/
careers
It is important to note: Do not need to have all the headings
provided in a resume template You can be creative to get your resume to
a full page Custom headings highlight extra-curricular
activities Student Affairs resumes need RELEVANT
EXPERIENCE Want to be a RD someday? You should
have a documented record of success as a RA! www.svsu.edu/
careers
INTERCOLLEGIATE VARSITY ATHLETIC EXPERIENCEMen’s Varsity Basketball Team 2012-PresentSaginaw Valley State University• Devoted 20 hours per week to athletics while carrying full
course load of 30 credits per year• Earned all-conference defensive team honors• NCAA Academic All-American
CAMPUS LEADERSHIP EXPERIENCERecruitment Chair, Delta Sigma Pi 2012-PresentMu Phi Chapter, Saginaw Valley State University• Led four recruitment activities that increased membership
from 25 to 40 members for a co-ed, professional business fraternity
• Coordinated the Relay For Life booth and organized 15 volunteers for 24 continuous hours, raising $6,954 for charity
www.svsu.edu/careers
Additional examples for a RSO Participant in a national service fraternity in which I perform
over ## hours of community service per year
Mentored new members on the culture and traditions of an organization with a rich history dating back to YEAR
Served as volunteer coordinator and successfully arranged over ## service hours in support of over ## events
Hosted team building exercises for ## members that fostered a closer bond among fraternity members
Completed leadership courses that covered topics including effective problem solving, conflict negotiation, ethics/moral implications and project management strategies
Many more examples possible based on YOUR experiences!
www.svsu.edu/careers
Depending on your skillset, this section may be one of the HIGHEST priorities, above “Work Experience”
COMPUTER / TECHNICAL SKILLS
Multimedia Applications: Camtasia, Final Cut ProGraphic Design: Adobe Creative Suite (Photoshop, Illustrator, Fireworks)Programming Languages: C++, Java, C, ASP.NET, SQLApplications: MS Visual Studio, EclipseAccounting: Microsoft Excel Certified ProfessionalDatabase Systems: SQL Server, MySQLStatistical Analysis: SPSS
Computer / Technical Skills
www.svsu.edu/careers
Ask permission!! Choose wisely Keep your references informed of your job
search
Dr. Someone Who-knowsyouwell, ProfessorDepartment of AccountingSaginaw Valley State University308 Curtiss Hall7400 Bay RoadUniversity Center, MI 48710(989) 964-4000 (Office)[email protected]
References
www.svsu.edu/careers
DASH INCONSISTENCIES / DATES NOT LINING UP / SPELLING OUT SOME MONTHS BUT NOT ALL
Volunteer, Big Brothers / Big Sisters of Midland May 2006-PresentMember, Delta Sigma Pi Business Fraternity Sept. 2012 – PresentRecipient, SVSU Award for Excellence Scholarship Aug. 2011 - May 2012
Marketing Project, Saginaw Valley State Tennis Jan. 2011 –May 2012 Volunteer, Sparky Stec Charities Jan. 2011 to December 2012
Common Resume Errors
www.svsu.edu/careers
PERIODS USED WITH SOME (BUT NOT ALL BULLETS) / DIFFERENT FONT STYLE / COLOR / SIZES ON RESUMES
Men’s Varsity Basketball Team 2012 thru PresentSaginaw Valley State University• Devoted 20 hours per week to athletics while carrying full
course load of 30 credits per year.• Earned all-conference defensive team honors
Not listing an actual SVSU major/degree Not listing anticipated graduation date Putting SVSU in “Saginaw”
Bachelor of History 2011 – Present Bachelor of CommunicationBachelor of Arts in CommunicationsSaginaw Valley State University, Saginaw, MIMinor: Political SciencePresident’s List: Eight semestersDeans’ List: Fall 2013, Winter 2014GPA: 3.55
More Common Errors
www.svsu.edu/careers
Resources available from Career Services Resume and cover letter building and critiques
Online Tutorials Resume, Cover Letter, Interviewing, Job Search
Strategies Mock interviews and interview coaching Network development Career fairs on campus exclusively for SVSU
students to network with potential employers Internship/Co-op advising Job search strategies Developing personal brand On-campus student employment
www.svsu.edu/careers
Cardinal Career
Network
Page 3
www.svsu.edu/careers
Career Services
Career Services
Career Services
www.svsu.edu/careers
Cardinal Career Network Activity Summary (JULY 1, 2014 – JUNE 30, 2015)
Total Employers 5,609 (+16%)
New Employers* 791
Total Contacts 9,764 (+21%)
New Contacts* 1,690
Total External Jobs Posted* 8,034
Unique Student/Alumni Logins* 6,491
Total External Job Views* 245,658
As of 9/9/15
we have 5,762
employers
Career Services
www.svsu.edu/careers
Login at http://www.svsu.edu/careers Cardinal Job Postings
Recruited / posted exclusively for SVSU NACElink Extended Job Search
National Association of Colleges & Employers
Create Job Search Agents Personalize resumes/cover letters for
positions that accept them in CCN
Cardinal Career Network Tips
www.svsu.edu/careers
www.higheredjobs.com careers.insidehighered.com/ main.hercjobs.org/jobs academic360.com (state-by-state search
feature)
Don’t forget Graduate School opportunities Graduate Assistant Teaching Assistant Research Assistant
Additional Resources for Positions in Higher Education
www.svsu.edu/careers
Internships & Co-Op Program
Page 7
www.svsu.edu/careers
Career Services
Career Services
Opportunities for all majors are posted for students the Cardinal Career Network www.svsu.edu/careers
Over 650 paid co-op/internship opportunities each year Pay ranges from minimum wage to over
$20/hour Students interested in apply for
co-ops/internships through Career Services must register with the office http://www.svsu.edu/careerservices/forstudentsalumni/coop
&internship/
www.svsu.edu/careers
Internships through Career Services
Source: 2013 NACE Salary Survey
www.svsu.edu/careers
The Value of Internships Overall first-job offer to new college
graduates with NO internship experience: $37,621
Overall first-job offer to new college graduates with an internship experience: $41,580
Difference of $3,959Source: 2013 NACE Salary Survey
www.svsu.edu/careers
Career Services hosts eight• Part-Time Job Fair (August)• Accounting & Finance (September)• Fall University-Wide (October)• Health & Human Services (November)• Summer Job & Internship (January)• Manufacturing / IT (February)• Spring University-Wide (March)• Education Fair (June)
Increased employer registration by 22% in 2014/2015 compared to 2013/2014
If SVSU students gain a reputation for coming to employment fairs, MORE employers will come!
SVSU Employment Fairs2014/2015
Academic year
• 7 on-campus fairs
• 414 employers• 1,563
students/alumni
National Best Practice:
• 1:8 = 2,720 attendees
www.svsu.edu/careers
Career Services
What do employers report as #1 lacking skill?
Interpersonal skills!