WRSTH Oral Program.pdf

7/30/2019 WRSTH Oral Program.pdf

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World Research Summit for Tourism and Hospitality Oral ProgramSaturday 10 December08:00-14:00

09:00-10:3010:30-10:5010:50-12:0012:00-13:00Session Chair14:00-15:4514:45-15:1515:15-15:4515:45-16:15

ThemeSession Chairs16:00-16:20

16:20-16:40

16:40-17:00

RegistrationWorkshop 1

Workshop 2Classroom TH304 3/FClassroom TH303 3/F[Workshop 1] Developing questionnaires, C. Ryan, University of Waikato, New Zealand[Workshop 2] Successful manuscript writing, B. McKercher, The Hong Kong Polytechnic University, Hong KongWorkshops Refreshment Break[Workshop 1] Developing questionnaires continued[Workshop 2] Successful manuscript writing continuedWorkshops LunchHaiyan SongOpening Ceremony

[KN1] Eighteen paradoxes in leisure and tourism, J. Tribe, University of Surrey,UK[KN2] The domains of tourism and hospitality management: Similarities and differences, A. Pizam, University of Central Florida, USARefreshment BreakStream 1Stream 2Stream 3Stream 4Stream 5Stream 6Stream 7Function Room 1 B/1

Function Room 2 B/1Function Room 3 B/1Function Room 4 B/1Function Room 7 B/1Classroom TH303 3/FClassroom TH304 3/FCultural and HeritageE-MarketingCSRHotel Management


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HRMClimate ChangeService ExcellenceTourismDimitrios BuhalisWeerapon ThongmaBrianda JiangLawal MarafaTom BaumBob McKercherRichard Robinson[O1.1] Online brand image[O2.1] An exploratory[O3.1] Speaking through[O4.1] Indigenous tourism[O5.1] An exploratory[O6.1] Major threats to[O7.1] Service quality inin the hospitality industry:examination of tourismvirtual and physical space:in the network society: Ainvestigation of the familyglobal tourism flows in

the airline industryA theoretical frameworkimpacts perceptions fromHow meanings arecase on indigenousinterferences on frontlinecoming decades: Can theT. Lee, K. Lee*, UniversityD. Nunthapirat*,chinese tourists to Taiwanconstrued multimodally inheritage tourism project inemployees' work affective

tourism industry afford toof Queensland, AustraliaH. Al-Sabbahy, University of C.Y. Chen*1 ,2, F.C. Huang2,hotel homepages andHokkaido, Japanattitudes and customerignore these issues?1 1Surrey, UKS.P. Nall , NationallobbiesK. Jang*,T. Yamamura,satisfaction

B. Prideaux, James CookQuemoy University, Taiwan, F.R. Low*, A. Suen, TheHokkaido University, JapanX.Y. Zhao*1, A. Mattila2,University, Australia21Xiamen University, ChinaHong Kong PolytechnicSun Yat-Sen University,


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University, Hong KongChina, 2Pennsylvania StateUniversity, USA[O1.2] Establish travel[O2.2] Trends in corporate[O3.2] Market orientation[O4.2] Culture heritage[O5.2] Labour turnover in a[O6.2] Developing a[O7.2] Driving customeragency website servicehotel sustainabilityfrom the customertourism at Penang:New Zealand hotelclimate changesatisfaction in the fitnessquality measurement scalereportingperspective in hospitalityComplete the puzzle ofcompany: The gordianvulnerability/resilienceclub industry

N.T. Kuo1, K.C. Chang2,E.E. Ricaurte*1 ,2,management"the pearl of orient"knot? Initial results from amodel for dive tourismW.M.S. Yee1,111 1C.H. Lai* , Y.S. Cheng ,D. Jerome , CornellD. Martn-Consuegra*,

T.C. Lim, Tsing Huadecade of exit interviewsL.M. Klint*, T. DeLacy,R.M.W. Yeung*2, M. Li3,121Ming Chung University,University, USA, New YorkA. Molina, University ofUniversity, ChinaS. Matthews,S. Filep, Victoria University,

University of Macao,Taiwan, 2Chihlee Institute ofUniversity, USACastilla-La Mancha, SpainD. Williamson*,AustraliaMacao, 2Institute forTechnology, TaiwanB. Nemeschansky,Tourism Studies, Macao,


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3L. Brandt, C. Harris, AUTUniversity of Liverpool, UKUniversity, New Zealand[O1.3] Internet-based[O2.3] A virtue ethics[O3.3] Optimal[O4.3] Tourism[O5.3] Employee goal[O6.3] Green market[O7.3] A theoretical foraytravel, role of computerperspective onsegmentation of hotelcollaboration on the silkorientations, organizationsegmentation: A caseinto hospitality serviceknowledge : A case studysustainability: The case ofrooms in using of onlineroad: Stakeholdercustomer orientation andof airline customers

encounter: Relatingof Iranian postgraduatelifestyle tourismreservation systemsidentification and salienceperformance: A cross-levelin Taiwancultural intelligence tostudentsentrepreneursX.L. Guo*1, L.Y. Ling1,G.K.Y. Chan*, T. Bauer, Theperspective

F.Y. Chen, Feng-Chiaservice quality112R. Dadpour, AllamehJ.C. Garca-Rosell* ,C.C. Yang , X.F. Guo ,Hong Kong PolytechnicC.F. Chen,University, TaiwanE. Alshaibani*, A. Bakir,1

Tabataba'i University, IranJ. Moisander2, J. Mkinen2,University of Science andUniversity, Hong KongO. Myagmarsuren*,Buckinghamshire New1University of Lapland,Technology of China, China,National Cheng Kung


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University, UK2Finland, 2Aalto University,Shandong University atUniversity, TaiwanFinlandWeihai, China


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17:00-17:20

[O1.4] Strategic use ofelectronic commerce intourism SMEs in VietnamT. Nguyen, University ofCanberra, Australia

[O2.4] Fast food retailing:Ethical challengesconfronting foodentrepreneurs in thedelivery of safe foodsP.S. Toh*, R.H. Leoneeta,F.F.A. Mohd, UniversityTechnology MARA,Malaysia

[O3.4] A new path ofcreating customer loyaltyin the international touristhotel: From a customercompany identificationperspectiveC.H.J. Wu, H.J. Li*, National

Dong-Hwa University,Taiwan

[O4.4] Survey of culturalheritage from tourists'poetry: Case study Tagh-eKasraM. Nekoolal Tak*1,R. Mosleh2, 1TehranUniversity, Iran, 2IslamicAzad University, Iran

[O5.4] Understandingemployees' demographic

factors' impacts onorganizational culture - Astudy of Hainan'sinternational brandedhotelsR.X.Y. Chen*, C. Cheung,R. Law, The Hong KongPolytechnic University,Hong Kong

17:20-17:40

[O1.5] Critical

determinants of travellersuse of user-Generatedcontent for travel planningJ. Ayeh*, N. Au, R. Law,Hong Kong PolytechnicUniversity, Hong Kong

[O2.5] Tourism qualityrisks: Incoming touroperators perceptions of


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risk factors related totourism product deliveryO. Gjerald, University ofStavanger, Norway

[O3.5] Assessment ofinformation technologyfacilities in selected hotelsin Ikeja, LagosP.O. Adeniji, Redeemer'sUniversity, Nigeria

[O4.5] Sustainableheritage: The tool forpoverty alleviation inNigeriaO. Nduka*, C. Sam-Amobi,University of Nigeria, EnuguCampus, Nigeria

[O5.5] Tourism andhospitality managers'perceptions of employeediversity and impact of

employee diversity onorganizational outcomesG. Garib, Tilburg University,The Netherlands

17:40-19:00

Welcome Drinks Reception & Poster Viewing Session

08:00-09:00Session Chair09:00-09:3009:30-10:00

10:00-10:3010:30-11:00

RegistrationCathy Hsu[KN3] Todays straws in the wind tomorrows futures for tourism?, C. Ryan, Universiof Waikato, New Zealand[KN4] Domestic & international hotel brands: China's hotel industry in international context, H.M. GU, Beijing International Studies University, China[KN5] Examining structural change in tourism research environments, R. Perdue, Virginia Polytechnic Institute and State University, USARefreshment BreakStream 1

Stream 2Stream 3Stream 4Stream 5Function Room 1 B/1Function Room 2 B/1Function Room 3 B/1Function Room 4 B/1Function Room 7 B/1


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[O6.4] The confirmatoryfactor analysis research inthe energy saving andcarbon reduction literacyscale of tourismpractitionersJ.S. Horng1, M.L. Hu2, C.C.Teng3, H.L. Hsiao*1, 1De-LinInstitute of Technology,Taiwan, 2Jinwen UniversityScience and Technology,Taiwan, 3FuJen CatholicUniversity, Taiwan

[O7.4] The relationshipbetween price and qualityat tourist destinationhospitality enterprisesD. Pardew, S. Volo*,University of Bolzano, Italy

[O7.5] Assessing the impactof psychological capital ontour guides in Taiwan: A

potentially value-addedresource?C.S. Hsu*1, H.M. Lee2,L.L. Hsu1, S.D. Weng1,1National Kaohsiung FirstUniversity of Science andTechnology, Taiwan, 2ShuTe University, Taiwan

Sunday 11 December

ThemeSession Chairs

11:00-11:20

E-MarketingNguyen Thu[O1.6] Web sitesevaluation of renewableenergy technology (RET)parkW. Chan, B. Jiang*, TheHong Kong PolytechnicUniversity, Hong Kong

CSR and Sustainability

Hotel Management

Eco and Cultural Tourism

Hsieh Tsui Fang[O2.6] Corporate cultureand strategic orientation inthe hospitality industriesH.J. Han, Michigan State


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University, USA

Zhao Xinyuan[O3.6] Influence of hotelssecurity management onguests satisfaction andfuture behaviouralintentionH. Abdullah, N.A. Rahman,S. Sulaiman*, UniversityTechnology Mara, Malaysia

Gloria Chan[O4.6] Ecotourism planningand sustainable communitydevelopment in Nepal: Atheoretical frameworkR.C.K. Chan, K.D. Bhatta*,The University of HongKong,Hong Kong

HRMRose Chen[O5.6] How does

personality affect socialnetworks? A study on theboundary-spanningpersonnel in the tourismindustryT. Ying*1, W. Norman2,1University of Otago, NewZealand, 2ClemsonUniversity, USA

Stream 6Classroom TH303 3/F

Cultural UnderstandingHazel Hao[O6.7] How travellingpromotes understandingtoward culture andlifestyles: Comparisonsbetween different types ofpackage tours fromIndonesia to JapanD. Kausar, PancasilaUniversity Faculty ofTourism, Indonesia

Stream 7Classroom TH304 3/FShopping and ConsumerBehaviourPS Toh[O7.6] A reexamination oftourist shoppingsatisfactionI.K.A. Wong*1, Y.K.P. Wan2,1


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Institute for TourismStudies, Macao, 2Universityof Macao, Macao


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11:20-11:40

[O1.7] Promotional effectsof tourism destinations byonline video mediaK.I. Ku*1 ,2, T.M. Lai3,1Institute For TourismStudies, Macao, 2The HongKong Polytechnic University,Hong Kong, 3MacaoPolytechnic Institute, Macao

[O2.7] Anticipation': Localresidents' reaction totourism as a tool forpoverty alleviationD. Musinguzi*, J. Ap, TheHong Kong PolytechnicUniversity, Hong Kong

[O3.7] Improving hotelmanagement in the carehotel industry

M. Stoffelen, G. Garib*,A. Bargeman, TilburgUniversity, The Netherlands

[O4.7] The myth of wildelephants a socialconstructive analysis ofwild elephant tourism inXishuangbanna, ChinaQ. Cui*, H. Xu, Sun YatsenUniversity, China

[O5.7] Confucianism and

generation y: How the twocontrary value setsinfluence employees andemployers in thehospitality industryT. Lee*, Z. Zheng,University of Queensland,Australia

[O6.8] How does travelaffects Chinese visitors'perception?T. Tse, The Hong Kong

Polytechnic University,Hong Kong

11:40-12:00

[O1.8] Deprivation andinterest information needstraits: Does it influencetravel information needsand amount of search?


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D. Jani*, Y.H. Hwang, DongA University, Republic ofKorea

[O2.8] Are tourists willingto pay more for sustainabletourism? A choiceexperiment in SwitzerlandR. Wehrli*, J. Stettler,J. Schwarz, LucerneUniversity of AppliedSciences and Arts,Switzerland

[O3.8] Implementation ofsmart technologies intohotel industry: Case studyCroatiaB.K. Miocic*, L.Z. Korona,M. Matesic, University ofZadar, Croatia

[O5.8] Changing of theguard: Generation Y andthe evolution of workplace

attitudesD. Solnet, A. Kralj*,N. Paulsen, University ofQueensland, Australia

[O6.9] An empirical studyon Chinese cultural softpower influenceL. Hongbo, S. Yong,G. Yingzhi, S. Anna*, FudanUniversity, China

12:00-12:20

[O1.9] Building andmaintaining customerrelations over travel blogsC. Ho*, P. Lee, ChaoyangUniversity of Technology,Taiwan

[O2.9] Tourism and povertyalleviation: A case study oftourism co-operative inTingri, TibetX.T. Yang*, H.G. Xiao,

K. Hung, The Hong KongPolytechnic University,Hong Kong

[O5.9] I am, therefore Iperform: Social identityand performance intourism and hospitalityorganisationsG. Garib, Tilburg University,


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The Netherlands

[O6.10] The role of tourguide's cultural intelligencein tour experienceH.K. Hung*1, R.S. Yeh1,1National Chi NanUniversity, Taiwan, 2Yuan ZeUniversity, Taiwan

12:20-12:40

[O1.10] Exploring thepriority of influencingdeterminants for B2C ecommerce adoptiondecision in travel agenciesS.W. Lin*1, H.P. Fu2,1Takming University ofScience and Technology,Taiwan, 2NationalKaohsiung First Universityof Science and Technology,

Taiwan[O2.10] Seasonality, qualityand short term strategiesof prices in the airlinessectorY. Narangajavana1,F.J. Garrigos-Simon*2,I.G. Pechuan1,A.M. Conesa3, 1WalailakUniversity, Thailand,2Universidad Politecnica de

Valencia, Spain,3Universidad de Navarra,Spain

[O3.9] Why auctionaccommodation coupononline? Exploring theconsumers' bidding resultbased on starting price,number of bidders andpromotion programsR.D. Liang*, C.M. Cheng,

C.F. Wu, National PenghuUniversity of Science andTechnology, Taiwan[O3.10] Travellers' attitudetowards a hotel in the bestand worst hotel listspublished onlineL.V. Casalo1, Y. Ekinci2,C. Flavian*1, M. Guinaliu1,1


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University of Zaragoza,Spain, 2Oxford BrookesUniversity, UK

[O4.8] Tourists' behavioralintentions in response totourists' perception onenvironmental issuemanagement in naturalsites of UNESCO WorldHeritage Site: A case studyof Dongphayayen-KhaoyaiForest ComplexA. Lertwannawit*,J. Anuwichanont,S. Serirat, Suan DusitRajabhat University,Thailand[O4.9] Sustainable culturaltourism managementthrough sufficiencyeconomy philosophy ofMae-ngon Watershed area,Fang Dstrict, Chiang Mai

Province, ThailandW. Thongma*, K.Y. Chen,W. Leelapattana, MaejoUniversity, Thailand

12:40-14:00

Lunch

[O4.10] Favela tours in Riode Janeiro: A study oftravel motivationsJ. Aquino*, K. Andereck,

Arizona State University,USA

[O7.7] Decoding thephenomenon of ''feweryoung Japanese travellingabroad'': A theoretical viewN. Takai-Tokunaga*1, S.Nishimura2, T. Nakamura3,1Bunkyo University, Japan,2Doshisha University, Japan,

3Tamagawa University,Japan[O7.8] Shopping tourism: Aconceptual frameworkB. Rittichainuwat, SiamUniversity, Thailand

[O7.9] Effects of tipcollection strategies andservice guarantee on the


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service providers: Evidencefrom tour leaders inTaiwanS.T. Tsaur*1, C.H. Wang2,1National Chiayi University,Taiwan, 2National TaichungUniversity of Education,Taiwan[O7.10] Set relationshipsbetween "objectiveauthenticity" and"subjective authenticity" incase of the Forbidden Cityin Beijing.X. Chen*, J. Cai, Institute ofGeographic Sciences andNatural ResourcesResearch, CAS, China


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Stream 1Function Room 1 B/1


Theme

Marketing

Sustainability

Session Chairs14:00-14:20

Ilian Assenov[O1.11] Towards aconceptual framework ofvisitor-to-visitor word-ofmouthA.F. Harris*1 ,2, B. Prideaux1,1William Angliss Institute,Australia, 2James CookUniversity, Australia

Dan Musinguzi[O2.11] Tourism planningand policy making processin developing destinationfrom local governmentperspectivesA. Furqan*, A.P. Matsom,University Sains Malaysia,Malaysia

14:20-14:40

[O1.12] Relationship ofpersonality, and tourisminformation sources andfeedback channelsW.K. Tan*, C.Y. Tang,Kainan University, Taiwan

14:40-15:00

[O1.13] A study on theinfluential factors ontourists' visit to BangkokT. Teeranusou, Assumption

University, Thailand

[O2.12] Assessingenvironmentalperformance in tourism:Evidence from small andmedium-sized (SME)accommodationestablishments in the CostaMaya, Quintana Roo,


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MexicoE. Guillen-Arguelles*1,E.M. Carballo-Guillen1, J.Y.Verde-Gmez1, 1Programade Mejoramiento delProfesorado (PROMEP),Mexico, 2CONACYTGobierno Estado deQuintana Roo, Mexico[O2.13] Leadership,community-based projectsand regional policiesA. Capriello*1 ,2,M. Giubertoni1, 1Universityof Piemonte Orientale, Italy,2IRAT-CNR, Italy

Stream 3Function Room 3 B/1Satisfaction and ServiceRecoverySuria Sulaiman[O3.11] Service guarantees:The impact to service

quality and customersatisfactionM.S. Aslinda, UniversityPutra Malaysia, Malaysia





Wellness

HRM

Globalization

Website Analysis

Vincent Heung

[O4.11] Exploring theessence of the spa serviceexperience and experiencedimensionsJ.K.L. Chan*1, I. Azman2,1University Malaysia Sabah,Malaysia, 2UITM, Malaysia

David Solnet


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[O5.11] The compensationdesign program in thehospitality industry: Theperspective of two factortheoryC.D. Yen*1, C.W. Lu2 ,4,Y.C. Wang3, H.C. Liu5,1National Central Univ.,Taiwan, 2Fu Jen CatholicUniv., Taiwan, 3Hsing WuCollege, Taiwan, 4TamkangUniv., Taiwan, 5Holiday InnEast Taipei, Taiwan[O5.12] Supervisor support,job embeddedness, andhotel employee outcomes:Evidence from CameroonO.M. Karatepe, EasternMediterranean University,Turkey

Aaron Yankhomes[O6.11] Handicrafts in

globalisation times: Ananalysis of craft producersin Andhra pradesh andrural tourismP.S.S. Reddy*1, P. Aparna2,1SK University, India, 2GNITS,India

Dan Cao[O7.11] The impact ofwebsite quality andperceived value on

customer purchaseintention: Website brandas a moderatorN.T. Kuo1, K.C. Chang2,Y.S. Cheng1, C.H. Lai*1,1Ming Chung University,Taiwan, 2Chihlee Institute ofTechnology, Taiwan

[O6.12] The influence ofnationalism on tourist-hostrelationships

I. Griffiths, R. Sharpley*,University of CentralLancashire, UK

[O7.12] A comparativeanalysis of Hong Kong hotelwebsite functionalityperformance on top fiveInternet browsersD. Leung*, R. Law,


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H.A. Lee, The Hong KongPolytechnic University,Hong Kong

[O5.13] Effect of emotionallabor on emotionalexhaustion and workattitudes: Moderatingeffects of emotionalintelligence and supervisorsupport among hospitalityemployees in IndiaN. Rathi*1, D. Bhatnagar2,S. Mishra3, 1AmritaUniversity, India, 2IndianInstitute of ManagementAhmedabad, India, 3IndianInstitute of ManagementIndore, India

[O6.13] Serviceinternationalisation theoryand practice: Aninvestigation into the

market entry strategiespursued by tourismcompanies entering theChinese marketM.L. Mueller*, N.G. Evans,Teesside University, UK

[O7.13] Towardsunderstanding designingattributes, users browsingexperiences and benefitson travel websitesC. Ho*, T. Lai, Chaoyang

University of Technology,Taiwan

[O3.13] Learning formmistakes: How to developan integrated servicerecovery system (ISRS) inhotelsM.L. Santos-Vijande*1,A.M. Daz-Martin2,A.B. Del Rio Lanza1,L. Suarez Alvarez1,1

Universidad de Oviedo,Spain, 2UniversidadAutnoma de Madrid, Spain

[O4.12] Health tourism inIndia with special referenceto ayurveda, yoga,naturopathy andmeditationS. Zagade1, R. Jarad*3,


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S. Jain1, M. Palacios2,F. Ruiz2, 1Institute of HotelManagement & CateringTechnology Tathawade,India, 2UniversidadPolitecnica de Madrid,Spain, 3University Of Pune,India

[O3.14] Accessing thecustomer experience,satisfaction andbehaviouralintention inhospitality industryP.S. Manhas*, R. Singh,University of Jammu, India

[O4.13] Methodology formeasuring thecompetitiveness of medicaltourism in ThailandK. Guntawongwan*1,V. Ramos1, 1Chiang MaiUniversity, Thailand,

2University of the BalearicIslands, Spain


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15:00-15:20

[O1.14] The role ofadvertising effectivenessand emotions of customeron impulse buying inexhibitionC.T. Lin, C.W. Lin*, MingChuan University, Taiwan

15:20-15:40

[O1.15] Photos in tourismproduct advertising: Therole of representativenessof destination, selfreference, and consumer'simagery abilityC.M. Yang1, R.D. Liang2,C.M. Cheng*2, 1Ming ChuanUniversity, Taiwan,2National Penghu Universityof Science and Technology,Taiwan

Refreshment Break & Poster Session 1Stream 1Stream 2Function Room 1 B/1Function Room 2 B/1

15:40-16:10

[O2.14] The dynamicassessment model ontourism environmentalcarrying capacity in TarokoNational Park

H.S. Chen*1, T.F. Hsieh2,W.S. Huang3, 1Chung ShanMedical University, Taiwan,2Taiwan Hospitality &Tourism College, Taiwan,3Chaoyang University ofTechnology, Taiwan[O2.15] Relevance of TBLreporting for tourismindustryL. Knezevic Cvelbar*1,

L. Dwyer1, 1University ofLjubljana, Slovenia,2University of New SouthWales, Australia

[O3.15] The recoveryparadox: An empiricalanalysis in the tourismindustry


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D. Martn-Consuegra*,A. Molina, E. Daz,University of Castilla-LaMancha, Spain

[O5.14] Theorisingoccupational decisionmaking - A longitudinalstudy of hospitality trainingin schoolsT. Simpkin, University ofTasmania, Australia

[O6.14] Hospitalityleadership: A ChineseperspectiveP. Wang, AUT University,New Zealand

[O7.14] An empirical studyon the effect of onlineword-of-mouth based onconsumers' preferenceC. Yang*, F. Du, F. Yang,

University of Science andTechnology of China, China

[O4.15] Exploring anoptimal medical tourismproduct preferred byJapanese touristsS. Kim*1, M. Kim1, K. Chon2,1Sejong University, Republicof Korea, 2Hong KongPolytechnic University,Hong Kong


[O4.14] The role of brandtrust in a service qualityloyalty model for medicaltourismA. Lertwannawit*1,N. Gulid1, 1Suan DusitRajabhat University,Thailand, 2SrinakharinwirotUniversity, Thailand

[O5.15] Analysis ofparticipating motivation,travel risk, and travelsatisfaction of Taiwanundergraduates work andtravel overseasY.H. Lin, S.C. Wang*,Y.C. Lee, Asia University,Taiwan


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[O6.15] The marketstructure, conduct andperformance approach(SCP) applied to theSpanish hotel industryL.G. Garcia, M.J.S. Devesa,L.F.M. Penalver*, Universityof Alcala, Spain

[O7.15] The accessibilitiesof China's tourisminformation websitesY.A. Wang*, M. Yin, BeijingInternational StudiesUniversity, China





Theme

Marketing

Community Development

Food Service

Innovation

HRM / IT

Economic Analysis

Destinations


Haiyan Kong[O1.16] An evaluation ofinformation content on

national tourism websitesfor promoting ecotourismdestinationsN.H. Hashim*,S. Subramaniam, UniversityTeknologi Malaysia,Malaysia[O1.17] Exploring changesof South Africas brandimage through mega


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sporting events. A casestudy on the perceptions ofonline communities beforeand during the 2010 FIFAWorld CupN.E. Orsolini*1,T.C. Melewar2, 1HTW Chur,Switzerland, 2BrunelUniversity, UK

Yang Xiaotao[O2.16] The impact ofpolitical instability andcorruption on tourismdevelopment: Crosscountry panel estimatesG. Yap, S. Saha*, EdithCowan University, Australia

Lola Muhamad Safiih[O3.16] The importance ofindirect effects inrestaurant brand equityresearchT.M. Tan*, I. Hishamuddin,

K.R. Devinaga, MultimediaUniversity, Malaysia

Tammy Ku[O5.16] Work-life balancein a Swiss hotel: Theexperiences of luxury hotelemployeesR.A. Lewis, Les RochesGruyre University ofApplied Sciences,Switzerland

Yao Hong[O6.16] A meta-analysis oftourism forecasting studiesH. Song*, B. Peng, TheHong Kong PolytechnicUniversity, Hong Kong

[O2.17] Villagers'contentment of homestayprogram; Case of Penang,MalaysiaB.M. Farahani*,M. Khoshkam,

B. Mohamed, UniversitySains Malaysia, Malaysia

[O3.17] Influences ofatmospherics on restaurantpatrons' satisfactionand behavioural intentionsT. Gu*, V. Heung, The HongKong Polytechnic University,Hong Kong


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Bruce Prideaux[O4.16] Analysis of the"slow city" as a touristattraction: The case ofKoreaT. Lee*1, J.S. Han2,1University of Queensland,Australia, 2GangwonLeading Industry Office,Republic of Korea[O4.17] Slow food groupmembers' involvement andvacation travelK. Lee*, C. Arcodia,T. Lee, University ofQueensland, Australia

[O5.17] How can managerspredict employees'intention to leave a job infast food outlets inPeninsular Malaysia?

H. Ghazali*1 ,2, C. Ryan2,A. Mohsin2, 1UniversityPUTRA Malaysia, Malaysia,2University of WAIKATO,New Zealand

[O6.17] Scale and technicalefficiency of Spanishhotels: Independentproperties vs. chainaffiliated hotelsL.F.M. Penalver*,M.J.S. Devesa, University of

Alcala, Spain

Janet Chang[O7.16] The relationshipamong destination image,flow experience, placeattachment and behavioralintention: The case ofKaohsiung pier-2 art centerH.J. Chou*, W.J. Tsai,Cheng Shiu University,Taiwan[O7.17] The relationships

among tourism image,perceived quality, placeattachment, touristsatisfaction, and revisitintention - a case ofinternational tourists inThailand tourism nightmarketH.L. Kuo*1, T.C. Huan2,W. Thongma1, B. Guntoro2,


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C.F. Tsai2, K.Y. Chen1,1Maejo University, Thailand,2National Chiayi University,Taiwan

16:30-16:50


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16:50-17:10

[O1.18] Personal influenceon the image of a tourismdestination: Mediatingeffect of familiarityM.C. Rodriguez*,A.E. Talaya, J.A.M. Jimenez,University of Castilla-laMancha, Spain

[O2.18] Constructing anindicator system forhistoric city's sustainabledevelopment evaluation: Acase study in Nanjing,ChinaY.A. Wang*, M. Yin, BeijingInternational StudiesUniversity, Beijing, China

[O3.18] Exploration on therelationship betweencustomer relationship

inertia and customerloyalty in the fast foodindustryC.C. Cheng, C.T. Chen,C.Y. Lin*, Y.C. Lin, TaipeiCollege of MaritimeTechnology, Taiwan

[O4.18] Marketing slowfood and tourism:Exploring the slow foodphenomenon in a fast foodworld

L. White, VictoriaUniversity, Australia

[O5.18] Sexualdiscrimination andharassment in thehospitality industryE.M. Ineson*1, M.H.T. Yap2,G. Whiting1, 1ManchesterMetropolitan University,UK, 2Csar Ritz Colleges,Switzerland

[O6.18] Economic impact oftourism in NepalB. Gautam1, 1Nepal RastraBank, Nepal, 2TribhuvanUniversity, Nepal

17:10-17:30

[O1.19] Does pricepromotion induce repeat


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purchases for Malaysianlow cost airlines?J.K.L Chan*1, E.L Yeoh2,1Universiti Malaysia Sabah,Malaysia, 2INTIInternational CollegeUniversity, Malaysia

[O2.19] Tourism cluster asstrategy for sustainabletourism development onLantau Island, Hong KongL. Marafa*, T. To, TheChinese University of HongKong, China

[O4.19] Doing touristsensescape: Embodiedinteractions within theplaceV. Markuksela*,A. Valtonen, University ofLapland, Finland

[O1.20] Tour packages orself-planned travel? Factorsaffecting overseas travelchoice behavior for personswith reduced mobilityY.C. Chang*1, C.F. Chen2,1National Taiwan OceanUniversity, Taiwan,2National Cheng KungUniversity, Taiwan

[O2.20] Functionalevolution of an urbanhistoric district andtouristification: A casestudy of Foshan LingnanTiandi, GuangdongS.Y. Zhong, The Hong KongPolytechnic University,Hong Kong

[O5.19] WEB 3.0 and itsinfluence on

competitivenessF.J. Garrigos-Simon1,Y. Narangajavana2,I.G. Pechuan1,A.M. Conesa*3, 1UniversidadPolitecnica de Valencia,Spain, 2Walailak University,Thailan, 3Universidad deNavarra, Spain[O5.20] Can tourism


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networks manage newtechnology?N. Mistilis*1, D. Buhalis2,1University of New SouthWales, Sydney, Australia,2School of TourismBournemouth University, UK

[O6.19] Explore travel andtourism macroeconomicstrend growth of MacauL. Yang, Macau Universityof Science and Technology,China

17:30-17:50

[O3.19] Challenges toexisting competencies inrestaurant space design forfuture changesJ.S. Horng*1, C.H. Liu2,

S.F. Chou3, C.Y. Tsai1,S.H. Hsieh1, 1De Lin Instituteof Technology, Taiwan,2Taiwan Normal University,Taiwan, 3Taiwan University,Taiwan[O3.20] The professionals'conceptions of creativity inrestaurant space planningJ.S. Horng*1, C.H. Liu2,S.F. Chou3, C.Y. Tsai1,S.H. Hsieh1, 1De Lin Institute

of Technology, Taiwan,2National TaiwanUniversity, Taiwan

19:00-22:00

Gala Dinner Ticket Holders Only

[O4.20] Discourse analysisof Iranian tourism litertureF.M. Goloshejerdi,M. Mahmoud Marghany,

N.H. Hashim*, UniversitiTeknologi Malaysia,Malaysia

[O7.18] Destinationbranding: Slogans andphotos as visual and verbalcues on tourism websiteN.H. Hashim*1, A.F. Ismail2,S.F. Syed Ahmad3,


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1Universiti TeknologiMalaysia, Malaysia,2Murdoch University,Australia, 3UniversitiMalaya, Malaysia[O7.19] Modellingdestination image andcountry imageE. Cakmak, K. Dinnie*,S. Straatman, NHTV BredaUniversity of AppliedSciences, The Netherlands

[O6.20] Classifying tourists:Emic perspectives andaccompanying perceptionsfrom Tibetan youthM.Y. Wu*, P. Pearce, JamesCook University, Australia

[O7.20] The effect of thevisitors consumption

experience and tourismimage on their satisfactionand revisit intention toTaiwans night marketH.J. Chou*, Y.T. Chen,Y.L. Ho, Cheng ShiuUniversity, Taiwan




Events

Education

Place and Space

Adele Ladkin[O4.21] The effects of theemotional intelligence of

spectators on theirmotivations, satisfactionsand stressesJ. Han, K. Hwang,H. Kim*, I. Lee, Chung-AngUniversity, Republic ofKorea

Anne Tagbor[O5.21] Tourism Education


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2.0. The case of INNOTOURJ.J. Liburd, University ofSouthern Denmark,Denmark

Honggen Xiao[O6.21] Understandingvisitor motivations at sitesof death and disaster: Thecases Dachau MemorialSite and 11-M MadridMemorial SiteR. Isaac*, A. Pinton,E. Cakmak, NHTV BredaUniversity of AppliedSciences, The Netherlands

Monday 12 DecemberStream 1Function Room 1 B/1


Stream 3Function Room 3 B/1Revenue Management

Theme

Marketing

Impacts


Chen Fang Yuan[O1.21] Tourismmotivation of Korean filminduced touristsW.Rewtrakunphaiboon,Bangkok University,Thailand

Nina Mistilis[O2.21] Cultural influenceson residents' perceptiontowards impacts in tourismdevelopment: Case studyon Ciqikou, China

H. Hong*, Y. Cheng,B. Tang, ChongqingUniversity of Technology,China

Catherine Cheung[O3.21] Relationshipamong revenuemanagement knowledge,perceptions of price


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fairness and loyalty: Thecase of hotel customersY.H. Lin1, K.C. Huang*2,1Asia University, Taiwan,2Tung University, Taiwan


LeisureDaniel leung[O7.21] Pet constraint'sinfluences on owner'sleisure intentionN. Peng*1, K.P. Hung2,A. Chen2, 1University ofWestminster, UK, 2MingChuan University, Taiwan


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09:20-09:40

[O1.22] How do winetourism destinationsachieve strategicpositioning?M. Gmez*, A. Molina,A. Esteban, University ofCastilla-La Mancha, Spain

[O2.22] Tourism impacts onurban historic area fromlocal perpspective:Evidence from Xinhepu,GuangzhouS.Y. Zhong*, X.T. Yang, TheHong Kong PolytechnicUniversity, Hong Kong

[O3.22] Using cash flowand earnings basedmeasures to evaluatinghospitality corporationstakeover

C. Ramdeen, S.A. Lee*,Florida Gulf CoastUniversity, USA

[O4.22] Events-inducedtourism: A protocolanalysisT. Jayaswal, CarrickEducation Pty. Ltd.,Australia

09:40-10:00

[O1.23] Tourist satisfactionwith destinations: Acommunicative modelJ. Li, Shanghai Normaluniversity, China

[O3.23] Hotel revenueforecasting based on thenumber of occupied roomsL.M. Safiih*, I. Yahaya,University MalaysiaTerengganu, Malaysia

10:00:10:20

[O1.24] Representing thenation or the place: Therole of symbolic places ofthe capital Taipei in citybrandingS.T. Liu, St. John'sUniversity, Taiwan


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[O2.23] Institutionalpressures on golf coursesto respect the naturalenvironment: Anexperimental analysis usingpartial least squaresA. Vargas-Snchez*,F. Riquel-Ligero, Universityof Huelva, Spain[O2.24] Evaluating theimpact of crime on longstay tourist arrivals toBarbados: A transferfunction approachT. Lorde*1, D. Devonish1,M. Jackman2, 1TheUniversity of the WestIndies, Barbados, 2CentralBank of Barbados, Barbados

[O4.23] The tourismindustry and the process ofinternationalization in themiddle east: The exampleof Jordan

M. Pillmayer*, N. Scherle,Catholic University ofEichsttt-Ingolstadt,Germany[O4.24] Exploring inhibitorsof effective networkingamong tourism conferencedelegatesD. Musinguzi*, G. Woo, TheHong Kong PolytechnicUniversity, Hong Kong

10:20-10:40

[O1.25] Which restaurantendorser model is mostinfluential for Japanesetourists?S. Kim*1, K.C. Wang2,J. Sohn1, 1Sejong University,Republic of Korea, 2NationalTaiwan Normal University,Taiwan

[O2.25] Multi-modaltheoretical framework to

assess the tourism impactson the built environmentwithin the context ofsustainability, case studyKuah, Langkawi, MalaysiaK.M.N. Roodbari*,B. Mohamed, UniversitiSains Malaysia, Malaysia

[O3.25] A framework to


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integrate hotel revenuemanagement and CRMpracticesX.L. Wang, MiddlesexUniversity, UK

10:40-11:10

Refreshment Break, Poster Session 2 & Meet-the-Editor Session

[O3.24] Influence ofprice thresholds in urbanhotel choice at SpainA.V.R. Vega*, C.R. Gil,J.P. Borondo, University ofLa Rioja, Spain

[O4.25] Staging memorableevents: An examination ofthe service and experiencefactors for overseas visitorsat the 2010 ShanghaiWorld ExpoS. Pegg1, I. Patterson1,

P. Ding1, X.L. Ye*1, 1TheUniversity of Queensland,Australia, 2ShanghaiUniversity of EngineeringScience, China

[O5.22] Developing humanagents with globalidentities: A criticalanalysis of identity andagency in hospitality,tourism and eventsmanagement education in

the UKM. Firth, ManchesterMetropolitan University, UK[O5.23] Into the valley ofdeath....... - Educating thehospitality industry'scannon fodderT.G. Baum, University ofStrathclyde, UK

[O6.22] Travel brochuresand authenticity inaboriginal tourism

J. Chang*1, T.L. Lin1 ,2,1National KaohsiungUniversity of Hospitality andTourism, Taiwan, 2ChineseCulture University, Taiwan

[O7.22] Planned leisureintention for British andTaiwanese pet owners


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K.P. Hung1, N. Peng*2,A. Chen1, 1University ofWestminster, UK, 2MingChuan University, Taiwan

[O6.23] The hospitablespace a model of the urbanquarterD. Egan*1, J. Cockill1,J. Merron1, 1SheffieldHallam University, UK, 2TheHong Kong PolytechnicUniversity, Hong Kong

[O7.23] Serious leisure,recreation specializationand leisure benefitsC.H. Wang*, T.J. Chen,National TaichungUniversity of Education,Taiwan

[O5.24] A unique hoteliereducator partnership: Inthe beginning...

R. Robinson, The Universityof Queensland, Australia

[O6.24] Evaluating tourists'positive emotions: A studyof Chinese travel blogsD. Cao1 ,2, S. Filep*2,M. Jiang2, 1Sichuan NormalUniversity, China, 2VictoriaUniversity, Australia

[O5.25] Generation Z: Softskills development for

hospitality and tourismstudents from education toindustryM. Firth1, T. Baum*2,1MMU, UK, 2Strathclyde, UK

[O6.25] The semanticmeaning of Chinesetypeface and its effects onconsumer responsesC.M. Yang1, R.D. Liang2,C.M. Cheng*2, 1Ming Chuan

University, Taiwan,2National Penghu Universityof Science and Technology,Taiwan

[O7.24] An empirical studyon the impact ofagricultural tourists' travelmotivation and satisfaction


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on loyalty-A case study ofmillion acres of JujubeForest, Shandong ProvinceY.Z. Guo1, Y.J. Wang*1,S.N. Zang1, Y. Chen2, 1FudanUniversity, China, 2HongKong Polytechnic University,Hong Kong[O7.25] Fesibility ofcreation leisure timespaces as way toequipment for urban erodetextue: A case studyghytarieh region in TehranA. Hosseini*,A. Pourahmad, Universityof Tehran, Iran


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Stream 5Function Room 7 B/1Education



The Tourist

Research InnovationTheme

Branding

Green Practices

Food Concepts

Impacts and Events

Session Chairs

11:10-11:30

Alan Fyall[O1.26] Will organizationalcareer management andinternal branding lead tobetter brand performance?H. Kong*1, C. Cheung2,X. Zhou1, 1ShandongUniversity at Weihai, China,2The Hong Kong PolytechnicUniversity, Hong Kong

Julian Ayeh[O2.26] Organizationalgreen climate onemployees environmentalbehaviours in TaiwanhotelsC.J. Chou, Tajen University,Taiwan


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Hong Hui[O4.26] The perceivedimpact of nuclear plant(NP) on a tourismdestination: A case ofMersinK. Kantarci1, M. Uysal*2,M. Altin2, 1AkdenizUniversity, Turkey, 2VirginiaTech, USA

J.J. Liburd[O5.26] Thedevelopment oftourism curriculum: APhuket perspectiveO. Krutwaysho, PhuketRajabhat University,Thailand

Patrick Legoherel[O6.26] The early warningsystem of tourism safetybased on volunteered

geographic informationR. Zhan g*, H. Hui,Chongqing University ofTechnology, China

Ruth Yeung[O7.26] Exploringparticipant-observerdualistic reflexivity: Anethnographic experienceH.H. Javier, The Hong KongPolytechnic University,Hong Kong

11:30-11:50

[O1.27] What makes aninternalisation a hotelservice brand works?C. Cheung*1, H. Kong2,H. Song1, 1The Hong KongPolytechnic Univeristy,Hong Kong, 2ShandongUniversity at Weihai, China

[O2.27] Consumer

perception and preferencesfor green practices: Thecase of Sri Lankan hotelsD. Kasturiratne,W.M. Lim*, University ofPlymouth, UK

[O4.27] An evaluation ofenvironmental impact ofmega-Sporting events on


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the tourism industry inCape townB. Siyotula, Cape PeninsulaUniversity of Technology,South Africa

[O5.27] Curriculumplanning of MICE course incontinuing educationP.F. Hsieh, P.C. Kao*,Takming University ofScience and Technology,Taiwan

[O6.27] An analysis onspatial behaviourcharacteristics of tourists inthe rural destination Thecase of Fanjing Mountainscenic area in ChinaC.H. Qiu*, Y.X. Yu, TongjiUniversity, China

[O7.27] Publish or perish:

Doing tourism research asan African academicA.K.B. Yankholmes, TheHong Kong PolytechnicUniversity, Hong Kong

11:50-12:10

[O1.28] Developing andvalidating a model ofcustomer engagement withtourism and hospitalitybrands

K. So*, C. King, B. Sparks,Griffith University, Australia

[O4.28] An empirical studyon people's perception ofthe social impacts ofBeijing Olympic Gamesbefore and after 2008C. Zhou, Y.J. Guo, Y.S. Hou*,Q. Deng, Fudan University,China

[O5.28] Employability and

hospitality curriculumdesign when there arelimited resources forlearningM. Quek, University ofHertfordshire, UK

[O6.28] Predictingpreferred performance andintention to watch


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performanceS. Kim*1, J.Y. Chung2,1Sejong University, Republicof Korea, 2Texas A&MUniversity, USA

[O7.28] An analysis of toparticles in hospitality andtourism journals: Aperspective on qualityH. Xiao*, B. McKercher,B.D. Guillet, R. Law, TheHong Kong PolytechnicUniversity, Hong Kong

12:10-12:30

[O1.29] Study of therelationships among homestay characteristics,experiential marketing, andbrand equityK.Y. Chu*, P.S. Wu, ShihHsin University, Taiwan

[O2.29] The impact ofperceived environmentaldevelopment benefits ongovernment satisfaction,trust, and supportintentions: The perspectiveof social marketingD.X. Li*1, Y.K. Lee1,M. Griffin3, 1SejongUniversity, Republic ofKorea, 2Bradley University,USA

[O2.30] Whenenvironmental sustainableconducts backfire: Atemporary boost in moralself established by greenchoices of hotels and tourslicenses undesirable greenrelated behaviorsW.S. Chiou1, C.C. Yang2,W.B. Chiou*3, 1NationalUnited University, Taiwan,2National KaohsiungUniversity of Hospitality and

Tourism, Taiwan, 3NationalSun Yat-Sen University,Taiwan

Hsu Lin Ching[O3.26] Halal logo on foodpackaging: What influenceconsumer perception?C.T. Chik1, S. Bachok1,S. Sulaiman*1 ,2, N. Baba1,


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A. Aziz1, 1Faculty of Hotel &Tourism Management,Selangor, Malaysia, 2Facultyof Hotel & TourismManagement, Penang,Malaysia[O3.27] Authenticityrepresentation of theKelantan Malay ethnicrestaurants in MalaysiaT. Mohammad*1,J. Chan Kim Lian2,1Universiti Teknologi MARA,Malaysia, 2UniversitiMalaysia Sabah, Malaysia[O3.28] Sustaining theauthenticity of malay foodas Malaysian heritageH. Hamzah*, S. Karim,University Putra Malaysia,Malaysia

[O3.30] Food

service system trendamong school canteensin MalaysiaM.K.N. Liana*, P.S. Toh,Universiti Teknologi MARA,Malaysia

[O4.29] Tourism as ameans or end ofgovernment policy making:A content analysis of HongKong and Macaogovernment policy

response to rapid tourismgrowth (1997-2010)L.A.N. Dioko*1, S.I. So1,1Institute for TourismStudies, Macao, 2Universityof Macao, Macao

[O5.29] The hospitalitycurriculum matrix: Stakeholders perspectives ofhospitality studycurriculumA.A.K. Tagbor*, J. Ap, The

Hong Kong PolytechnicUniversity, Hong Kong

[O6.29] Mountainadventure tourism: Effectof personal value overconstraint for its growth.Case of Kangwon-doN.M. Elomba*, L.S. Koo,Kangwon National


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University, Republic ofKorea

[O7.29] Revisitingstakeholder theoryG.J. Woo*1, A. Ladkin2,1Hong Kong PolytechnicUniversity, Hong Kong,2Bournemouth University,UK


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12:30-12:50

[O1.30] Brandentertainment and play Evidence from nationalrestaurant chain'sintegrated marketingcommunications and socialmedia managementP.P. Tuominen, Universityof Hertfordshire, UKLunchStream 1Function Room 1 B/1


Theme

Destination Image

Sustainable Resource Use

Session Chairs

14:00-14:20GJ Woo[O1.31] The experience vs.lifestyle: Factors affectingon perceptions ondestinationR.P. Sahbaz1, S. Yuksel*2,1Gazi University, Turkey,2College of Applied Sciences,Oman

Hazel Javier[O2.31] Hotel waterconsumption at a seasonalmass tourist destination.The case of the island ofMallorcaB.D. Tortella*,D.T. Bennasar, University ofBalearic Islands, Spain

14:20-14:40

[O1.32] The effect ofperceived value of tourismattraction and logisticsmanagement ondestination loyalty: Anapplication to Chiang Mai,ThailandA. Untong1 ,2,M. Kaosa-ard*1,V. Ramos2, J. RayMaquieira2, 1Chiangmai


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University, Thailand,2University of the BalearicIslands, Spain[O1.33] City marketingstrategies based onmeeting planners' siteselection criteriaP.F. Hsieh, TakmingUniversity of Science andTechnology, Taiwan

[O2.32] Impact of localresidents' proactiveinvolvement on tourismventures: A case of a smallisland in KoreaE.J. Kang*1, T. Lee2, 1JejuNational University,Republic of Korea,2University of Queensland,Australia

12:50-14:0014:40-15:00

[O4.30] Exploring farmstayexperiences in travelreviews: A multinationalperspectiveA. Capriello, University ofPiemonte Orientale, Italy

[O2.33] A survival analysisof ski lift companies

M. Falk, WIFO, Austria

Stream 3Function Room 3 B/1Restaurant Branding andDesignDon Dioko[O3.31] Images of openkitchen design inrestaurants: An exploratorystudy of consumers' andchefs' perspectivesH.F. Luoh*1, Y.W. Shih1,

P.C. Lo2, 1Fu Jen CatholicUniversity, Taiwan,2Technology and ScienceInstitute of NorthernTaiwan, Taiwan[O3.32] A silver bullet orjust extra work? A study ofcurrent menu analysispractices


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B. Nemeschansky*,L. Brandt, D. Williamson,AUT University, NewZealand

[O3.33] Price perceptionperspectives on perceivedjustice influences onservice recoverysatisfactionsL.C. Hsu*1, C.H. Chang2,X.H. Yen1, 1Far EastUniversity, Taiwan, 2ChengShiu University, Taiwan

[O5.30] The implications ofa technology driven worldfor the hospitality industryA. Gill, MVI Systems Ltd,Hong Kong

[O6.30] Exploring the travellifestyle and informationadoption of northern

Taiwan by means end chainapproachY.R. Li*, W.C. Tsai,L.H. Wang, T.Y. Lin,Aleatheia University,Taiwan

[O7.30] An empiricalinvestigation of strategicmanagement accountingtechniques in a hospitalitycontextO. Pavlatos, Athens

University of Economics andBusiness, Greece




Stream 7

Classroom TH304 3/F

Tourism Market Studies

Tourism Development

The Tourist

Destination Image


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Anna Shi???[O4.31] Travel motivationsand perceivedtravel risks: A comparisonbetween Asian andWestern senior travellersD. Le Serre1, K. Weber2,P. Legohrel*3, 1ISTECParis, France, 2The HongKong Polytechnic University,Hong Kong, 3University ofAngers, France[O4.32] The critical successfactors of the nongovernmentalorganizations in thedistrict: From thestakeholder perspectivesand surveyY.R. Li*1, P.H. Hsieh2,1Aleatheia University,Taiwan, 2Takming Universityof Science and Technology,Taiwan

Tony Tse[O5.31] Domesticconsumer behaviortowards green practices inMalaysian hotelsH. Abdullah*, N.A. Rahman,S. Sulaiman, I.S. Saiful Bahri,S.B. Mohamed Zikri,University TechnologyMARA, Malaysia

Eva Zhong

[O6.31] Determiningfactors of tourismenvironments in mountaindestinationsK. Kuer, University ofLjubljana, Slovenia

Wang Yijun[O7.31] Travelling "donkeyfriend": Typicalbackpacking of MainlandChineseX. Luo*, G. Brown,

S. Huang, University ofSouth Australia, Australia

[O5.32] The stabilityparadigm in tourismB. McKercher, The HongKong Polytechnic University,Hong Kong

[O6.32] The influences of


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political forces on tourismarea life-cycle model - Casestudy of Kanas scenic area,Xinjiang Uygurautonomous Region, ChinaJ.J. Yang*1, C. Ryan1,L.Y. Zhang2, 1University ofWaikato, New Zealand,2Beijing Union University,China

[O7.32] Participatoryaction research,stakeholder collaborationand community-basedprojectsA. Capriello*1 ,2, L. Gioria1,1University of PiemonteOrientale, Italy, 2IRAT - CNR,Italy, 3Comuninrete, Italy

[O4.33] The impact of

opening policy for Chinesetourists on Taiwan'sinternational tourismY.W. Su*, H.L. Lin, L.M. Liu,National Taiwan University,Taiwan

[O5.33] Religious tourismin China: Perceptions oftourism at a Taoist vllageC. Ryan*1, P. Li1,Q. Wang1, J. Sai2,H. Gu3, 1The University of

Waikato, New Zealand,2Huangshan University,China, 3Beijing InternationalStudies University, China

[O6.33] Strategy forcultural sustainabletourism development withnetworking in Mae-Ngonwatershed areaW. Thongma1,W. Leelapattana*1 ,3,

C.F. Tsai2, 1School ofTourism Development,Maejo, Thailand, 2NationalChiayi, Taiwan, 3MaejoUniversity, Thailand

[O7.33] Developing thevolunteer tourist's revisitintention model: Taiwanexperience


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K.Y. Chen*1, T.C. Huan2,W. Thongma1, M. Mena4,C.F. Tsai2, Y.L. Liao6 ,2,1Maejo University, Thailand,2National Chiayi University,Taiwan, 4University of thePhilippines, The Philippines,6WuFeng University, Taiwan


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15:00-15:20

15:20-15:40

[O1.34] The effect ofThailand's political crisis ondestination image andinternational touristbehaviourA. Untong1, M. Kaosa-ard2,V. Ramos*1, J. ReyMaquieira1, 1University ofthe Balearic Islands, Spain,2Chiang Mai University,Thailand[O1.35] An investigationinto the competitiveadvantages of the tourismsector in North CyprusH. Kilic, EasternMediterranean University,Turkey

[O2.34] Water in tourism

accommodation:Sustainability versusindulgenceL. Lehmann, University ofBallarat, Australia

[O3.34] How corporationreputation link trust, value,and satisfaction to createloyalty in the chainrestaurant sectorK.C. Chang1, N.T. Kuo2,C.H. Lai*2, Y.S. Cheng2,

1Chihlee Institute ofTechnology, Taiwan, 2MingChung University, Taiwan

[O5.34] Kazakhstan's travelindustry: Its history,current structure, andperspective for globalintegrationV. Garkavenko*,G. Tiberghien, KIMEP,Kazakhstan

[O6.34] Tourists'standpoint in relation tofish spa as health tourismM. Khoshkam*,B.M. Farahani, A. Marzuki,University Sains Malaysia,Malaysia

[O7.34] A profile of the


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Mainland Chinese crossborder shopper: Clusterand discriminant analysisR.M.W. Yeung*1,W.M.S. Yee2, 1Institute forTourism Studies, Macao,2University of Macau,Macao

[O2.35] Redesigningcommunity basedecotourism; A case studyfrom papua new guineaH. Sakata, B. Prideaux*,James Cook University,Australia

[O3.35] Food authenticityand safe foods, thedeterminants of foodtourism?A.A.A. Majid, D.F. Moginon,P.S. Toh*, UniversityTechnology MARA,

Malaysia[O5.35] South Koreanworking holiday' makers inAustralia: Their experience,satisfaction and futureintention to revisit as atouristI. Lee, T. Lee*, University ofQueensland, Australia

[O6.35] Does size reallymatter? An investigation

of cruise ship occupancyratesS.A. Lee*, C. Ramdeen,Florida Gulf CoastUniversity, USA

[O7.35] The interpretationof pictures on touristperformance underoutdoor settings: Newmethod and methodologyH. Hao*1, B.H. Wu2,F. Wang2, 1Free University

of Berlin, Germany, 2PekingUniversity, China

15:40-16:10Session Chair16:10-16:4016:40-17:1017:10-17:30

Refreshment Break


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Bob McKercher[KN6] Managing service quality and standards in tourism and hospitality industry, K. Chon, Hong Kong Polytechnic University, China[KN7] How travelers use mobile, online and social media channels to make hotel-choice decisions, R. Verma, Cornell University, USAClosing of Research Sessions of the Conference

09:00-15:00

Technical visits to tourism attractions in Hong Kong (Optional)

Tuesday 13 December


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Documents

WRSTH Oral Program.pdf