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©2015 by Crain Communications Inc. All rights reserved. Confidential Report – NOT for Distribution | ©2015 by Crain Communications Inc. All rights reserved. Worker Profile Tracking – Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management Peter Reagan, Director - Contingent Workforce Strategies and Research Europe and Asia, Staffing Industry Analysts Amy Gordon, Global Head of SAP External Workforce Center, SAP Mikael Lindmark, SVP EMEA, Fieldglass Shyrl Hoover, Senior Manager, Talent Acquisition, Flexible Recruiting Solutions, Abbott This webinar is broadcast through your computer speakers via the audio broadcasting icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcasting icon. If you cannot access the audio, you may dial into the call by dialing +44-(0)203 478 5287 and using access code 663 683 625. Need further assistance? Contact SIA customer service at 800-950-9496 or [email protected] 28 October 2015 3 pm GMT/4pm CET 7am PST/10 am EST

Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

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Page 1: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

©2015 by Crain Communications Inc. All rights reserved.Confidential Report – NOT for Distribution | ©2015 by Crain Communications Inc. All rights reserved.

Worker Profile Tracking – Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

Peter Reagan, Director - Contingent Workforce Strategies and Research Europe and Asia, Staffing Industry Analysts

Amy Gordon, Global Head of SAP External Workforce Center, SAPMikael Lindmark, SVP EMEA, FieldglassShyrl Hoover, Senior Manager, Talent Acquisition, Flexible Recruiting Solutions, Abbott

This webinar is broadcast through your computer speakers via the audio broadcasting icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcasting icon. If you cannot access the audio, you may dial into the call by dialing +44-(0)203 478 5287 and using access code 663 683 625. Need further assistance? Contact SIA customer service at 800-950-9496 or [email protected]

28 October 20153 pm GMT/4pm CET7am PST/10 am EST

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Audio for the Webinar

• Listen through your computer by turning on your speakers after you log into the event. Sound will be coming through this icon:

• Do not close this audio broadcast box.

• To increase the volume of sound coming through your computerspeakers adjust the sound bar on the audio broadcast box shown above.

• If you continue to have trouble, please submit your need for assistance in the Q&A section.

Confidential Report – NOT for Distribution | ©2015 by Crain Communications Inc. All rights reserved.

This webinar is broadcast through your computer speakers via the audio broadcasting icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcasting icon. If you cannot access the audio, you may dial into the call by dialing +44-(0)203 478 5287 and using access code 663 683 625. Need further assistance? Contact SIA customer service at 800-950-9496 in the US or + 44 (0)207 194 7754 for Europe/Asia or [email protected]

Page 3: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

Asking Questions

• Q & A: To ask questions – use the question function on the webcast control panel

• Tech Support: If at any time you are experiencing problems with the webinar, please contact our customer service department at the numbers below. The webinar is broadcast through your computer speakers, if you are having trouble with the sound, please send a message to the webinar host using the question function.

• Slides: Copies of the slides used will be distributed to all attendees within 24 hours following the webinar

• Replay: A replay of the webinar will be available for attendees for a limited time at www.staffingindustry.com

Q&A icon

Confidential Report – NOT for Distribution | ©2015 by Crain Communications Inc. All rights reserved.

This webinar is broadcast through your computer speakers via the audio broadcasting icon on your screen. You may adjust the sound volume by using the slide bar on the audio broadcasting icon. If you cannot access the audio, you may dial into the call by dialing +44 (0)203 478 5287 and using access code 663 683 625. Need further assistance? Contact SIA customer service at 800-950-9496 in the US or + 44 (0)207 194 7754 for Europe/Asia or [email protected]

Page 4: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

Who We AreOver 1000 client organizations benefit from our international research services

• 80% of the largest 50 U.S. staffing firms and 60% of the world’s 25 largest staffing firms are corporate members

• Over 70 buyers of contingent labour are members of our CWS Council, representing over $100 billion in annual contingent workforce spend

• Customers in more than 80 countries

Founded in 1989

• Acquired by Crain Communications ($200M media conglomerate) in 2008

• Headquartered in Mountain View, California and London, England

• 80+ years of industry and advisory service experience among executive team

Confidential Report – NOT for Distribution | ©2015 by Crain Communications Inc. All rights reserved.

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Your Guide to all things Council…..

©2014 by Crain Communications Inc. All rights reserved.

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Thanks to our sponsor!

©2015 by Crain Communications Inc. All rights reserved.

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Questions

Page 9: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

Our speakers today…

Confidential Report – NOT for Distribution | ©2015 by Crain Communications Inc. All rights reserved.

Peter Reagan, Director - Contingent Workforce Strategies and Research Europe and Asia, Staffing Industry Analysts

Amy Gordon, Global Head of SAP External Workforce Center, SAP

Mikael Lindmark, SVP EMEA, Fieldglass

Shyrl Hoover, Senior Manager, Talent Acquisition, Flexible Recruiting Solutions, Abbott

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10

Shyrl Hoover, Abbott

Amy Gordon, SAP

Mikael Lindmark, Fieldglass

Worker Profile Tracking – Understanding the

Who, Where and What of External Workforce and

Transition to Total Talent Management

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11

Panelists

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

SHYRL HOOVERSr. Mgr., Talent

Acquisition & Flexible

Recruitment Programmes

AMY GORDON

Global Head of SAP External

Workforce Center

MIKAEL LINDMARKSenior Vice President, Europe

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12

- Track contingent workers not tied to a job request

- Headcount

- Reporting

- Onboarding and Offboarding Tasks

- Spend not tracked

- Timesheet and Expenses are not submitted

- Not subject to approvals

- Created by buyer or suppliers

- Permission based

- ‘Non-transactional’ suppliers allowed also

Worker Profile Overview

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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13

Fieldglass Functionality

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

Total workforce tracking and management

C O N T I N G E N T

M A S T E R W O R K E R R E C O R D

S O WW O R K E R

P R O F I L E(non-invoiceable hires)

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14

Visibility across worker types

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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15

Typical reason for use of WP

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

Quick win-control

Low headcount countriesService Workers

Step 1 for SOW

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16

2014GO-LIVE

2015 Non-Employee Base Programme Overview

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

Abbott Laboratories

MSP-

MANAGED

2 BI-

DIRECTION INTEGRATIONS

1,487 ACTIVE SUPPLIERS

17,000 NON-EMPLOYEES

87COUNTRIES SUPPORTED

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17

JUNE 2015GO-LIVE

2015 Non-Employee Base Programme Overview

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

SAP

MSP & SELF

MANAGED

2 CUSTOM &

6 STANDARD INTEGRATIONS

500+ ACTIVE SUPPLIERS

23,000 NON-EMPLOYEES

76COUNTRIES SUPPORTED

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- Visibility and tracking

- Compliance

- System access

- Asset retrieval

- Misclassification

- Varying policies and legal requirements by country

Challenges

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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19

- Compliance across all countries

- Data privacy, employment laws, local requirements

- Full visibility across the entire workforce

- Data builds foundation for improvements and strategies

- Health and Safety

- Employees and non-employees follow corporate policies

- Efficiency

- Mass uploads, no manual entries

Results/ Achievements

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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20

What’s next?

© 2015 Fieldglass, Inc. All rights reserved. Proprietary and Confidential.

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21

Questions?

Page 22: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

Thanks to our sponsor!

©2015 by Crain Communications Inc. All rights reserved.

Page 23: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

© 2015 Crain Communications Inc. All rights reserved. October 19-20, 2015 n Omni Dallas Hotel

November 9-10 | Las Vegas, NV

Special CCWP offer for CW Solutions Forum

attendees. Visit the registration desk or

Agile•1’s booth for more details.

www.staffingindustry.com/certification

Page 24: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

© 2015 Crain Communications Inc. All rights reserved. October 19-20, 2015 n Omni Dallas Hotel

Page 25: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

© 2015 Crain Communications Inc. All rights reserved. October 19-20, 2015 n Omni Dallas Hotel

Page 26: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

© 2015 Crain Communications Inc. All rights reserved. October 19-20, 2015 n Omni Dallas Hotel

Page 27: Worker Profile Tracking Understanding the Who, …...Worker Profile Tracking –Understanding the Who, Where and What of External Workforce and Transition to Total Talent Management

© 2015 Crain Communications Inc. All rights reserved. October 19-20, 2015 n Omni Dallas Hotel

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Join us next time for:

Full schedule at www.staffingindustry.com

Building a multi-country contingent workforce strategy for Asia Pacific

2 December 201514:00 Singapore

07:00 GMT08:00 CET