Workbook Start - Up 2

8/6/2019 Workbook Start - Up 2

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Make sentences.1 She / responsib le / marketing / department.

S h J ? : . : ' > . . I. ' !2 s p J ? t ! , ? i b k . . p 2 / _ : _ [ b _ f _ m f 1 . r k d i r . '! l A f p . _ g ! . : ! . I 'J _ C ) 1 { ; .2 He / manage / s ix / techn ic ians .j They / report / sales / manager.4 You / cha rge / p ro ject .5 We / deal/financial/problems.6 I / l ook / impor tant / cus tomers .

You are in a meeting in the UK. Introduce yourself and talk aboutyour job and responsibilit ies (or a job you'd like to do). Make notesto help you rememberwhat to say in English.Wri te upto 50 words.

Correct the mistakes.1 Where's the factories?

. . W l m . : f_ ( f _ r. f _ .t h f ./ i: I {; t ~n ~ l ._ . _ . _ ._ . _ . _ . _ __ _. _ _ _ .2 They has o ff ices i n London and Rome.3 Our factory aren' t near Bristol .4 Our customers is mainly from Europe.5 This year there 's 300 companies at the trade show.6 We expor ts our p roducts a ll o ve r the wor ld .7 Doesyou work i n London?


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Introductions 1Complete the puzzle. AUthe words contain the letter '0'.I p l R l o l v l I E

2 I3 1 I I D

4 I I5 1 I 1

lOur engineers ..p L . t2 J d d f : . . a good after-sales service.2 We_ ..._._.he equipment in our office in liverpooL3 We always meet our customers' .._..._. ._.4 They ._._.._._._.__._.._...._the parts for free.5 The company_._ ..._..._. par ts for rol ler coas ters.IIMake four sentences. Use phrases from each box.Our engineers deliver our provide a ltalv,installWe supply the equipment to its 24-hourspare and customers in service.- 1 " " 1 over the world.e exports our customers

equipment allThe company parts to software by air.

products

234 ._._.___._._ _._._._._. ._ _._ ___._._._._._._.__._._._._._._._._._._._._._._._._.

1 3 1 You have a meeting with a company in the UK. Present yourcompany (or a company you know) and its products and services.Make notes to help you do the presentation in English.Write up to50 words.

Introductions 1Findfood words. Then write them next to the pictures.

P A E C 0 A C C 0 FS A L A D P A H A 0L M E R P P R I P CA K M R 0 L R C P N

_""E A N 0 L E B K L P." I( ( p 0 T A T 0) E A 0L E A P M N T N K CA A P L B C H I C KB S I W H B F S H

1 o. p _ { ! _ t J d f ! . _ . _2

.isaccurate, @~ ~be a ~Rverypopular.Perhaps the idea the project wil l flop.In my works, we'll make a be a big

success.

2345

- -- - _ -- -- - L r .~ ~ ._ -----T ._L ~_ "_ "__~ ._~_~_

----~-------- --~----"~------- T_ __ ----0 ~ "_ r _L T L _

_ TO - - ~ - - _ T .~ ~ ~ - _ D ~ ~_

- OL , _ r _

Sense or nonsense? Change the nonsense sentences so that theymake sense. (Sometimes there is more than one way to do this.)

S No l Z lo 0o 0o

1 He' ll probably f in ish tomorrow. I t' s a long -term projec t.2 J'II defini tely get the job. I did badl y in the interview.3 In the short term, over the next ten years, we'll get the

results we need.4 If we travel the day before, we'l l certainly be on time o

oo o

for the meeting.5 Th is company 's un like ly to w in the con trac t because

its prices are high.6 I think we' ll change suppl ier because he 's lowering

his prices.

oL...t I k . . X { p r . ! ! . l lB N l j l i! 1 . [ : ' i k t . t l . m . l J . r t { J l f ! j t : .~ ' i . . f L s _ h . f ! . r f . ~ . 6 ; n ! . f . f ! t : i _(fL/..

. . . . . . . . . .. H . t i P f " { J h g _ b . f ! ! . . W f ! . J : ! . ~ t f l l 1 . , ~ ' i . h . l q _ t ! 1 ( } t : r . ! ! . w :. l t : s : q _ . f { } _ f ! j 1 ~ { ; f : . n : I 1 .pt:q.f.d;,..-- __~ ~L ---_T u T __L ~L ------------------L----- O L__--------- D T _

____T L -----~---------------- -----~------------------.----------L--- cT _----- L ---- u L ---------~- ----- ~ ---- L C__---------------------L ----T L nT __

- L - ~ - L ~ c ~_

----- -----------" - T ~_ ----T------ L T L_ -----T ---------------- L --. ~L ~_ T _ - - L ~ " ~ "

20 I

Objectives 6write the first part of the sentences in the continuous form of theverb. Then match the pairs.1 We / plan I i nvest / in new

...01t;' tf.pk!!.!!.!i !:[!J. ..tP...lnyt;C~


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Write notes to help you give a shor t p resentat ion on your company 's(or an imagina ry company 's ) aims and objec tives fo r the next threemonths. Talk about costs, sales, staff and new equ ipmen t. Wr ite upto 70 words._ _ _ . f _ _ l J - ' J _ I ( .f : . M l !' U ; _ - r f d : ! l- - g l ! J . b . { li . q _ { 1 _ ~ - _ t f l - { 9 - d , ? l e r . .- t l 1 _ _ t - I J _ i } x f_ _ _ t h _ ( _ ! . J J _ @ { ; j IE . - , _ ._ _ .

__~.~~ ~.__.___ ___H.H."~-"~~~~~~~~L.L.40A~~_.___ ___~_~U.~.U--._---_._.,-_

_ _ _ _ _ _ _ _ _ _ ~ _ h ~ . ~ _ . ~ ~ . _ ._ _ _ __ . a n . _ . _ . _ _ _ _ _ - - - - - . - - - - - . 4 . 4 _ o r _ r __ - - - - - - - - - - - . - . - . -

_ _ ~ ~ _ _ L_ _"~ _~._ _ _ __ __ . _ - _ -. ~ -~ _ ~ _ .~ a ._ _ . _ _ _ _r_ _ ._ '_ . . . P . _ . _Put the conversation at a t ravel agency in order . Wri te 1-11 inthe boxes.D When wou ld you l ike to t ravel?o Any t ime in the next two weeks . Are the re any cheap f li gh ts?o No problem. Visa, American Express or MasterCard?m Hel lo . Can I help you?o Yes, p lease. I 'd l ik e to book a f li ght to Rome .o Yes, abou t 60%. The return f li gh t i s on ly 72.o Le t me check. Yes, we have a few las tminute of fe rs for thi s weekend .o Is there a b ig d iscount?o Can I pay by c redi t card?o Great! Are there any extra charges?o No ; every th ing'S inc luded in the Fare.Correct the mistakes.1 I go to the meeting if it starts at 4 o'clock.

. _ _1 f . g ! - Z _ f ; e _ _ . ( 1 . ( ~ . IJ : ! . f . l! . t J . t ! fJ _ i f - ! f : - ~ . : f # . . r t. , - - l J f : -- 1 : - ( ! . ' f! e r . k ~ -2 I don' t think the project be successful .

~ _ , .. .. _ . - - - - _- _ -. -. d . .. . -~~~~L~~-_.D---~..~-~-----.-------.---..-.-.-....------3 I t' s unl ikely tha t he mee ts his target thi s month.4 We aim to improve t he t echnol ogy in t he next two years

___ _ .nn ._~_ __'.nn '~---------

5 We're p lann ing increase sales in Asia._ __ ~ _T_ __ ~L_~_ '_ - - - - - - - - - ~ -

6 She's hoping t o getting a refund . ~ __ -T ___~ r_T_~ -~p--.-.-.~.------

7 Maybe he phones us next week._ __ __ __ __ _ _ . . _ . ~ ._ .. _ . . .. _ . .. _ . . _ .. . . . L ._ ._ _ _ _. .. L . _ _ _

Make questions with ever.1 have I j ob in Rome?

. .. tf 4 j( _ (J j r! .f t_ . to : :_ f u ? _ d p j e k . if l. R p .m _ d _2 go I Japan?

_.._----.-------_._-.:q-----...- ._-----------_._----.-._-------------------- ---_...-3 do / IT course?4 wo rk for / Engl ish company?

5 dimb I mountain?6 give I presentation?

Make six sentences. Use phrases from each box.I've already finished the agenda so Far.interviewedWe've alread y sta rted three people lobs.I've written work on email yet.She hasn't schedule with all the Aort yet.I haven't replied half of the __~_~ .::~;",\iJstilUatio n.We're on to his ----;0- "for the j 6 ( , .

. . . .. ~ ~ . : ' ! F -

1.__y.f__L t m . t { I J - _ ! . i : ! . t { ! _ y . i g v & 1 . f t l m f [ ~ i I ; f r . - t i I i ; j q , 6 . , - . - - - . . . . - . . . r . _2 ~ ~ ! . . - - ,_ L . . _ L L ,_ _ . . . . _ . ~ _ . L _ . L ~.- . .. . . _ - - - - - . - - . - - - - - - - - - - - - - - - _ . = - - . , . ." " - - _ . . . . - - - - - -. . . . . _ - - - - - . .. - - - - - . : - - - :: - - : :- - - . . . . . - -4 _____ ~_~


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Success 7C omp le te th e p uz zle .- r--P 2 4 PR T 3 U 60 5 Y 7 8G W 5RE55 f----

f-----. _ _ _

1 We' re making good - - j ! ! J ! / J ! X : " ' < ; S _ with the project .2 We're having with the installation.3 It's a very difficult problem to __ _4 I gave him an on the s ituation.5 Everything is going to _6 We haven't finished .7 The work is going __ _8 We're two weeks behind _

E I Fin d th e w ords and then fill in th e gaps.ringb0 __( } r i ! 1 . ! J - _ sacyr____ nuf . _druprsise draces _ryzac paphy __ ..__

1 I hate running! It's so -__p.l 'b1,fl_ .2 He was . to drive so fast near a school.3 Yesterday we went up in a hot air balloon. It was great . _4 I find the idea of parachute jumping very __ . _5 I was too to swim across the river.6 I wasn't very .__________________when I lost the race.7 I was .__at how quickly J learned to sail.

Success 7F in d ve rb s in th e pu zzle to co mple te th e s en te nce s.

1 I've h c . m to Paris many t imes.2 I've never ._._____ sports car.3 I've never ._. in the Atlantic.4 He's the New York

marathon.s She's across the Alps on

a bicycle.6 They've the best way

to keep fi t.

D I D R K~ER D R I V N0 W E D R M

V A 5 D 0 EE T W E R N K

4!F 0 U N 0 F LM A M 5 W [ M

Co rr ec t t he m is ta k es .1 I've just spoke to my boss about my future with the company.

_ _ _. ~ v . f : . : _ j H : > _ t _ s . p - q - k r ; ! : L - t . ) - I " I ~ l j l ? - q - s i _ - i . 4 2 Q H t - f ! - { ! j f ? ! . f : . 0 r ( - w d h _ _h . c _ Q 2 f _ J l j2 ? J I1 ! }- _ _2 We've be very busy so far thi s morning.

3 Have you ever work wi th him before?

4 We've yet done everyth ing.

5 50 far [ only write the first two pages of the report.

6 I a lready repai r the machine .

Yo u a re a h um an re sou rce s m an ag er. W rite a m em o to all staffab ou t th e p erso n w ho h as ac ce pte d th e po st of sale s m an ag er.G ive a fe w details~of h is /h er e du ca tio n a nd e xp erie nc e. W rite u p to1 00 w o rd s .


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W rite w hat h as h ap pe ne d in th e cu rre ncy m arke ts so far to day .1 (+2%) - $ (go up)

. Jh ( ;P{ ! f1 . t ! ! f_ l ! _ ( f_~ /J_ iJrg_ j , ! p_ 2 _ % _ . t W p j u _ t . _ ( ; _ h _ c d iJ . f 4 1 1 _ ~2 ( -1%) - f (decrease)

3 (+1%) - $ (increase)4 (-2%) - (faU)

5 (+3%) - (rise)

6 $ ( -4%) - (go down)

I I I M ake five se nte nce s. U se ph rase s fro m e ach bo x.What has quarter the have gone up by 50%.

CAC40This property prices fallen by this month.The price o f g m ! I I ' > DAXhas r u m ! I I ' > prices on the s ~ ~about 2%_This decade oil has been has risen 5%.Today the happened to stable NASDAQthis

share morning?

23 __ . ._._. .__. .__. . . . . ._ . .__.__ . ..._. . . .. . . ...____.__. . _45IIYou h ave to sp eak brie fly in a m ee tin g ab out th e e con om ic situationin you r cou ntry. M ake n ote s in En glish to h elp you g ive th e talk .T alk a bo ut c ur re nc y, p ro pe rt y p ric es , in fl atio n a nd u nem plo ym e nt.W rite up to 60 w ords._ .I h _r . :I ? !1 _( I 1 _f _ Jic . _ ; 5 .i t * w f i r . ! 1 __ /m , 'L .._ . . . . . . _ ._ . . . . . _ __ . _ _ . ._ _

Med ia 8

th e puzzle . 8u

,$

10

Ac ross ~1 The f .G!t . ! f?JJ !.k : .__s itua tion was very di fferen t in the 19505.2 Banks . ..._. . . . .__money to people.3 There was a. . . . .__ in the property market in 2003.4 We've borrowed a lot of money, so we now have to payoff

the _. . . . .. .~_.5 Sales have started to . . . . . ... this quarter.Down"6 There was a long __ in America after 1929.7 You can . . . . . . .__money from a bank.S . . . . .__s high at the moment. A lot of businesses are closing.9 The interest on our __ . . .__ is only 4.6%.10 The price of o il dropped quickly overnight . There was a ... .__._.. ._. .__ . . . .


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Media 8Put the conversat ion in the correct order. Number the boxes 1-10.ooooowooo

No, I didn't actually.Well, I wanted to watch my favourite soap and a quiz show.You missed a very interesting programme then. The presenter wasbrilliant.Yes. It was incredible to hear how he spent a million in four weeks!So you saw the documentary about the Incas?Did you watch TV las t n ight?Yes, I watched some really good programmes.Yes, I l iked the interview with that American actress.You know J can 't stand soap operas. I never watch them. Did you seethat la te n ight talk show then?o Real ly? I thought she was bor ing. For me the best interview was wi ththe quiz show contestant.

Sense or nonsense? Change the nonsense sentences so that theymake sense. (Sometimes there is more than one way to do this.)

5 N1 The pound has gone up against the dollar.Yes,the value of the dol lar has increased. 0 [l]2 House prices are stable.Yes, there's a boom in the property market at the moment. 0 03 Have you borrowed a lot of money from the bank?No, r didn 't take out any loans. 0 04 Are you st il l working for TMP?Yes. I 'm unemployed at the moment. 0 D

5 Did the film have subti tles?Yes, it was dubbed. 0 D6 Did you see the gol f match yesterday?No, I didn 't watch the sports channel last n ight . 0 0..L..i u : : . /2 g l : f . J : 1 . d _ h _ ? I , ) : g i ? ! 1 . t; : . .d f l . W _ l 1 ' f ! J g i ! J . , ' i . t . l l ! _ ( ; . . ! I . ( J / i r ; ! ! . ~ j J ' t : , ~ ,.tiJ.f.Yi1!J.1.(.........r ;ft.h .f.d cl .n b .g .? .f.iff! :fl 1.,'ffd .... ............... .............. .

" L , _- ~ _ " LL _ _

- L .~ _ ~ T ~ _

__ __ __ _ __ __ _ '._T ~ ~ " - - - - - - - - ' " - - - - - - - - - - - - - - - - - - - - - ~_____________ ~" T ~

- - - - - ~ T ~ c _

- ~ T ~ _________ c ~ r ~ r _

- ~ T ~ _ - - - - - - - - - - - - - - - - . - - - - - - - - - - ~ - - - - ------------ - - - - - - - - - - - - - - - - - - - - - - ~

Unc:ie.rli.l:!!!he correct answer.1 Last week the film shown / is shown / was shown on TV.2 Recently our products are advertised / were advertised / advertised on

the Internet.3 Our brand is promoted / promoted / promotes on several channels.4 "'Product placement uses / is used / used by many companies.5 Several of our new products returned / were returned / are returned.6 Most of the parts of this car is manufactured / manufactured / are

manufactured in Germany.Complete the puzzle.

2 12~ -B Pf-- -f-- , ! . Q . . . I--I-- ~ ~ I-- :!2_I-- /!- J :_ 8 9 11 A( S P PI-- f-- f--

1 3 5B A Ml? ' 7A IND'--

I-- I--I--I-- L__ l-I--I-- ~L__ L__

1 We adverti se our6.UJ !' !f .f .. . on TV.2 You can see our adverts on in the street.3 Is it expensive to in that magazine?4 Our TV _ have increased our sales by 30%.5 We're aiming to improve our share .6 How do you your brand?7 Our company has a very good . .__ . . .__8 We a basketball team.9 I think product is very successful.10 Our clothes were worn by actors in a TV .11 Their new sports car was used in a film for a _ of $10,000.12 We have a new strategy for the of the brand.13 . . . . is short for advertisement.

. . . . .


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Strategy 9~~~~-Make five sentences, Use phrases from each box,He set a lot of bankrupt she market last

was year. ...After her f irst off all of the money in the our profits.

stockWe tried hard to cut workers when left Berghaus m~ ~ m f i m ~ the company [H i ~ Fashions.We invested up his costs to unemployed

business in increase for two years.They laid company went 2003 when he started to

lose money. I1 H t' :5 fi Hp i! !. ': i. . b . f f .. ' i! ' !J . f : $ . . .? . . i !: ! 2 Q Q 3 . . lf ! h f : J : ! . . h (_ . k jl .B . t; t; .i J b /: U :f ,5 ; E a ,; ;_ h l r. !: ~ ~, .234 ..5

IISense or nonsense? Change the nonsense sentences so that theymake sense, (Sometimes there is more than one way to do this.)S N

1 Was your marketing strategy effective?Yes, our sales decreased. D [l]

2 Did your business get better?Yes,so we laid off a lot of staff. D D

3 Did you down load the detai ls f rom the company's webs ite? Yes, I lost the Internet connect ion. D 0 .,.4 Did you solve your problem? i

No, I found the info rmat ion on the FAQpage . D D5 Did you read the on line ar ticle? :"

No, I couldn't because I 'm not registered. 0 D6 I couldn't l og onto the company's web page because I . . . .forgot my password. 0 D ,1ri!,'id!i::!!:'_iq!t:,'Li!1k!T{ASfd,.//Yf.!d?l:!L,'iq(f,?de.QJ,q~"-f.d ..................... ...

......................................................................................................................................................................................................................................................................................................... :................................................................ """" ... . ,...................................................................................................... . " : ' : : : \ . . .

, . . Strategy 9Write a short history of your company (or a company you know) forthe first page on a company website. Say when it was set up. how itgrew and how it developed. Write up to 80 words.

Put the conversation in the correct order. Number the boxes 1-8.D Did you en te r your user name and password cor rec tly?D There must be a problem with the bank's server .[]] What's the matter?D Are you connected?D Yeah, bu t i t' s very s low. And yesterday I couldn' t log on to

my bank account.D Oh . .. I 'm hav ing p rob lems with the Inte rne t.o Yeah, maybe ... I think I'll give them a cal l.D Yes, but I got a message tha t said I wasn' t registe red .Write the words. Then fill in the gaps.

d ragulalY " fp:a .d .0.f:JfJ.. lew l . nafilly .snadudlyj snifcangility ..hrad qulicyk .

We sta rted to bui ld the bus iness 1 , f/ H l d. I jg _ ( Ig . .. . We didn't want togrow too 2 at firs t. In the earl y year s we worked very3 ~ but progress was s low. Our best year was in 2003.Sales improved 4 and we made huge prof it s. We cont inuedto do 5 unt il t he end o f the fo llowing year, when demand6 dropped. 7 . . . . .. . . . . .. . . . ., however, the business got betterand things are now OK again .

Solutions 10


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Complete the puzzle.

Make six suggestions. Use phrases from each box.How could some new the name for new managers?Why don 't we opening packaging for Thailand?What about use the plans stores in hot countries. i!JWhy not about changing sent the Asianorganise market?Let's design a training the UK for all by the Bangkok 4course in office?How we increase sales in Asia?

1 __H(!H(_[f.!.f!I.dw_e_if_lt:nztJ::.:e_sBll:'~


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Transport 11


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label the drawings with the words in the box.length thickness height width

IIComplete the puzzle.2 4

M

101 You must w ea r_ p tp tf d:iv _c _ _

c lothing in the lab.2 Danger of falling objects! Youmust wear a _

--- -- -- -- -- --__ at a ll t imes .3 You must wear . .. ..

protect ion when the aircraftengines are running.

4 Follow the health and safetyrules to avoid

5 There are high levels of dustin the air, so you must wear a

6 There is a list of health andsafety ... .__. . in allareas of the plant.

7 You should wear protect iveshoes or . . . .8 H hg _ .. ._. ._ ..__clothes

ar e essential on the tarmac.9 Use protective . .. _. ._.

when picking up materiai~:-'"10 We should all work together

to .. .. ... accidents.

Put the conversation in order. Number the boxes 1-12.D So you had TV in your room?o Great. Have you ever been on a cruise?o Yes, satellite TV.You had to buy a card to watch it. That was theonly extra charge. Everything else was free.D No, never.Q 50 you spent a lot of time on deck?

o Yes, it was nearly 40 metres long. I couldn 't be lieve it !o It was our first time as well, but the ship was fantastic.o Yes, but there was also a health and fitness dub with a sauna.o What did you do in the evenings?o Was there a swimming pool?[Z ] How was the holiday then?o Wel l, a fter dinner, we usually went to the cabaret bar . The shows were

a lways good. Sometimes we jus t stayed in the cabin and watched TV.IIWrite a postcard to a friend. Tell him/her a little bit about thefantastic t ime you are having on a Caribbean cruise. Write up to90 words.

I I I Fill in the gaps with must or mustn't.1 You ... .IJ.t:!5_L. have a visa to go to Russia.2 You carry sharp objects onto a plane.3 You __drink and drive.4 You be over 17 to take a driving test in the UK.5 You __ __ cross the road when the lights are red.6 You be a good communicator to make effective

resentations.


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I T I

4 C

Complete the puzzle. 8A cro ss ~1 Have you got a copy of the___llI!JfLfs __rom the lastmeeting?

2 Does everybody have an?3 We didn't a

meeting to discuss the report4 Our new boss likes to

____ll the progressmeetings.Down v5 Details of the meeti ng were

- -- --- -- -- -- -- -- las t week.6 I'd like to send my

--- -- --- -- -- -- -- .. as I can' t makethe meeting tomorrow.

7 What's the firston the agenda?

8 Would somebody... __he minutes,

please?9 Did you .__ __.__the last

meeting? I can't remember.IICorrect the mistakes.1 I'll phone you until I get to the airport.

. . / ' f l p h ( ! . ! . I t : J j . { J { 1 . w b . r : t ! . f ! J f - t f c y J i w . H i t p . 1 2 ! 1 ; , .2 We'll ring the office when we'l l arr ive at the hotel.

5

---------------. __ .._---------_ .._-- ~ ._ __ L - ~TT _ _3 I'll phone you as fast as I can ,

------------"---~ --- -----_T __ "_ __" ----------.~"T "_~4 I won't start the meeting before you'l l get here.

- rT __ _ ----------c __---------~.--.---- --5 She said she be very busy today.- _ __ .L ---------_.._----------------_ ..--~ --------- T L_

6 He told me he have a copy of the minutes .

~O I

-----------~- ..__ ._--------. __ ..__ -----------T__ __----------_ ._------

Agenda 12Make six sentences. Use phrases from each box.She promised keen to be interviews knows one ofas he the candidates.They've agreed increase to speak until Monday_toI've part in the job to start the new project

,;1 project team.She said she was happy the report about health

two weeks and safety.I'm very decided not part of the by 20%.He's reluctant to f inish the budget ahead ofto take schedule.

23456Write an email to a colleague about a discussion you recently hadwith a customer. Write about what was discussed and what you bothagreed to do. Write up to 100 words.

Agenda 12


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Pu t th e co nve rs atio ns in th e corre ct o rde r. N um be r th e b oxe s 1-7an d 1-8.At receptionD Thanks.D No, people are sti !l having coffee in the cafeteria.D Hel lo , Mr Briggs. Have you come for the s trategy meet ing?D Yes. I 'm sorry I 'm late. Has the meeting started?[I] Hel lo, my name's Phi l Briggs.D If you'd like to have a seat, I'll ring for someone to get you.D Ah, good.Before the meetingD Yes, thank you.D Coffee would be great.D Not bad. All the trains were on time today.D No problem, there's a dr inks machine just outside in the corridor.D And how was the journey?[Z J Shall I take your coat?D Great. Thanks.D Reall y, that makes a change. Can I get you anything to dr ink?11 C ho os e th e b es t re plie s.1 Hi

a Hello. b Hi. c Good morning.2 How are you?

a Yes, and how are you? b Bad. c Very well, thanks.3 Sorry I 'm late.

a So am I. b That's OK . c Are you of ten late?4 After you.

a No, ladies before gentlemen. b Thank you. c Yes, please.5 Would you li ke a seat?a Why? b Yes, please. c Probably.6 Do you mind if we have a break now?a No, not at all. b Yes, I do mind. eYes.

7 Shall I take your coat?a Very good idea! b Yes, t hank you. c Where to?

8 Can I get you anything to drink?a To drink or not to drink? That is the question.b Why? c No, I'm fine thanks.

Transcr iptsWhereyour officesthe car parkthe toilets

Wh er e a re y ou r o ff ic es ?W h er e's t he c ar p ar k?W h er e a re t h e t oi le ts ?: '>;q~~~mMa ke s e nt en c es .tj~~rtioh e e xa mp le .

I 'm i n charge ofcustomeroserviceI 'm i n c h ar g e o f c us to m er s er vi ce .the sales departmentI' m in c ha rg e o f t he s al es d ep a rt me nt .the marketing team .I'm i n c h ar g e o f t he m a r/ (e ti ng t ea m .Ideal with

Whenthe fair start W h en d oe s t he f air s ta rt ?the show end W hen d oes th e s h ow e nd ?you finish work W h en d o y ou f in ish w or k?Whatyou do W hat d o y ou d o?they make W ha t d o th ey m ake?your company manufactureWh a t d o es y ou r c om p a ny m a nu fa ct ur e?I t : E j l i J j ~ 1 I 1 lis te n t o th e c on ve rs at io n.

Good evening,B He l lo . 1h av e a r es er va tio n. T h e

n am e 's R og e rs . A t ab l e f or o ne .Yes, O K, If you'd like to come thisway,. please.Thanks;Areyoureadyto order now?Yes, tQst!1rt, . t he tomatosoup , .piease -:

A . And what would yo u likefor th emaincourse?F or t h e m a il ? course.lamb w i th p e a sand c a r ro t s, p l e a se .

They 're in the. meeting room.The y oren' t i t r tne l 11ee t ihgroiJm.They work together.. ... .T h e y d o n 't W Q i k t i Jge t he r~ . .She hasjJtoblemsi,lfwork.S h e d o es n' t h a ve p ro b le rn sO twO rk :


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w m i ~ E ~ W W ~ q r ~ ~ b ~ ~ , ti j~ i ii !i @ ~ # # l m ~ ~ ~ ? ~ : : ~ : .' :; : :: " : - : :-::. i .: : .: . . ' . . "" ': .: . .. .. : . : : .. . ._ . . _: . .. .

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' . . 'V e r . y b ea l .l ti f u ll n th e nonn: -. .. . , -" : 'C'-it ' : 'Wh~f~t~:tli~:b~t:t~wn~Q ~~rt? '.. "., ..;te lrU 1~ A Jle :e Xllm ljle .. . .:: .-': ... s - d b v ; ~ ~ s i ; ~ i s i r i k i _ ihatj~thecQPital. :_.< . : . ',."~r';'M"v.., : : ; ~ : ; m ~ i t : : : ; : i ; ' ' : t ~ i ~ ~ ; ~ ~ ~ ; ~ ~ ~ ~ ;

: - . : . , : ' . ' / j q n l . l a , y , Ev~rywhere l o o k $I U U l. r. m f ul in _ .: . : . ,. th e . s , / O w , : ; : . . . " . . .

: ' . . . A . A n . ; ! W A a t ' , d : ! i e : w ea t i ' l e r : ! [ k e ? : . . .

eS:.~!te,')~Rt


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~ ~ ~ ~ i t \ l ! ! \ U la ke s en te nc es. U se th ep as t s im ple . L is te n t o th e e xa mp le .successfulI wassuccessful.popular itIt waspopular.late theyTheywere late.high salesSales were high.have a problemI had a problem.find a solutionWefound a solution.

wego to America .. the teamTheteamwentto America.make a film theyTheymade a frlm.cost 20nii ll iond611ars . thefi lrnThe!ilmcost 2d m i ll J o n d b l l a r s .take 12 months .. theprbject ...Theprojecttook12 months: .

product not successful.Theprod!1ctwasn't.successful. c.c a r . no tec onom lc a lThecarwash't.econOinical.ruhning~o#s ..)...n.bthi~hThe runnIng(:osisiNerim'thigh.

. ' R & ' f u R ~ ~ % % % ~ ~ - ~' " ", " ,' , ' . '_ : ' ( : . , :' : '. " -' , -- .: - ': : ~: : ' . .t W : ~ ! H ! i B ~ 1 1 l ,:- - ~ a k e : s : e , r t ~ e r i c e s ~ ~ 't Y s t e n ' t ' o the e x am p l e . " ' . . . . . . . . ,.. .- ,._ . '.: '

enoughthe vehicle safeThevehicle wasn't safe enough.the design simpleThedesign wasn't simple enough.the market bigThemarket wasn't big enough.. Make negative sen tences.

lis te n to th e e xa mp le .We had problems.Wedidn't have problems;The work took a long t ime ;Thework didn't take a long time.He solved the problem.Hedidn't solve the problem.They finished in December.Theydidn't finish in December.! t l ~ i f l n f t U V listen to th e ph on e'conversat ion.A H i , how are you today? .B Fine, thanks.A Did you haveago6dweekend?B Yeah, it wasgood,thanks ..A WhatlNasthe weather l ike?B I t was great. I t was nice and warm.A So what d id you doon Saturday?B [went shopping in the morning and

>J?Jheevening I hadsome friendsrounci .and cooked-a meal . . .AndwhataboutSunday? .. Ihada lie ji?andthenTcl~aneclthehouse. .

unit 5I / ; ' , , ~ ) ' ~ i ~m :ffe r to d o th in gs.L is te n to th e e xa mp le .I'llcheck on the Internet/'11check on the Internet.givethe.\r a cal l 1'/1give them a call.[ 0 0 1 < into flights I'l l look into flights.book the hotel I'l l book the hotel.Sh al l Iphone back at four o'c lockShall {phone back atfour o'clock?contact the London officeShall I contact the London office?send her an emailShall! send her ail email?Shall wecatch the same trainShall we catch the same.train?call them tomorrovvShallwe call them tomorrow?

( ;t _' n 'i :I .' S{ S" 1- n~ 1I .i I . . - : - ' . ' , , _: .' : - :t \ d sH t ! f i ! !U Ma ke s e nt en c es .L is te n to th e e xa mp le .

E f 1 t ~ 3 u ; m jM ak e s en te nc es a bo utr u E J r e ' a ~ r a n g e m e n t s . L is te n to t heexample.next monthI fl y to MadridI'm flying to Madrid next month.I go to the conferenceI'm going to the conference nextmonth.I visit a customer in ParisI'm visiting a customer in Parisnextmonth.I give a presentationI'm giving a presentation next month.1 ! ~ l ! : ! a i i ! U jListen to the- conversationi n a t ou ri st i nf orma tio n o ff ic e .A Good morning. Can I help you?B Yes,please. D o you havea list ofhotels?A Yes,we've got a leaflet with detai ls

of hotels and restaurants.B .. Great! Doyou also have any free

information aboutthe town?A Yes,we have a st reet map and

a leaflet.B OK,thanks. Isthere a shop near here

where they sell.souvenirs?A Yes,there are lots of gif t shops near

the station.B OK,thanks very much. Oh,just one

more thing. Isthe museum opentoday?Yes, i t's open every day from 11 amto 5 pm .Thankyou very much.

lis te n a ga in a ri d a sk fo r the sameinformat ion.

Transcripts Transcripts


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i :!t~g!m!Make sentences.[ f s t e r t i o the example.I f the cost i s lowthere'l l be a big demandI f th e c os t is l ow , t he re 'l l b e a b ig a em on nlots of people will buy ticketsI f t he c ost is lo w, lo ts o f p eo ple w il l b u ytickets.there'l l be lots of space touriststitne cos t is l ow , th ere ' l l b e lo ts o f s pa ce .tourists.

Un 6n . 2 t ; u m . m ~ Make sentences.D s f e n ~ i othe example.I think i t' ll bea successpopulara flopdifficult

I t hi nk it 'l l b e a s uc ce ss .Ihink it'll b e p o p u la r .I t h ink it'll b e a flo p.r t h in k i t '/I b e d i ff ic u lt .

i tx ~ t '~ I l ! l l M a k esentences.'listen tothe exampte.They're planning touse new technology ..... ' ...T h ey 'r e p la nn in g t o u se n ew t ec hn ol og y.builda spaceshipJ h ey ;r ep la nn in g t o b uil d a s pa ce sh ip ;deve lop the technology .

. . . T h ey 'r e p l a nn in g to d e ve lo p th e t ec h no lo g y.

If the product's tooexpenslvepeople won't be happyI f t h e p ro du ct 's t oo e xp en siv e, p eo pl ew on 't b e h a pp y.people won't buy itI f t h e p r o d uc t 's to o e x p en s iv e , p e o p lew on't b uy it . .

U n use this softwareH a ve y ou e ve r u se d t his s of tw a re ?l ive in another countryH a ve y ou e ve r l iv ed in a no th er c ou nt ry ?go to TokyoH a ve yo u e ve r b ee n to T oky o?

fi"~~


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8 very low at the momentinterest ratesInterest rates are very low at thepricesPrices are very low at the moment.sharesShares are very low at the moment.

i f3gm}~mMake sentences.rfSt~'~~~t~he example.share prices have risentoday Share prices have risen

today.this week Share prices have risen

this week.this quarter Share prices have risenthis quarter.the index has fallenthis quarter TheindexhasIallen this

quarter.Theindex has fal!enthisyear.Theindex hasfallen thisweek.

;i:~:ffUi~~!!isten to the interviewL ff -" < *- ff !1j1! f~~~ ~ ,.about television.A How of ten do you watch TV?B {watch TVevery night.A Did you watch TV last nigh t?BYes, / watched TVfor two hours.A Which channels do you watch

often?B f usually watch Channel 1.A Do you watch TV programmes in

English?B Yes,I often watch programmesin

English.A What TV programmes do you like

most? ./ l ike quizshows and the news.Doyou l ike wa tching f ilms wi thsubtitles?No, Iprefer it when they're dubbed.

A Have you got satelli te or cable TV?B Yes,I've got satellite Tv .li sten again and reply for you~

-&*~_*"'i~::::~;%* 5 . th E1;t~!t!i!~~iay ,~ .opposlte..... Listel1t()tJ1eexample ......Lots of lnvestorsbollghfshares. '. -..sold .. LDtsofJn\lestorssold shares.

2;i2;i;'\~~f~~!Make sentences in the~~~~iv~:'isten to the example.usedproduct p lacement by many companiesproductplacement is used by manycompan{fps.Advertising to promote the brandAdvertising is used topromote the brand.~en '.T V commerc ia ls by mil lions of v iewersT V commercials are seen bymillions ofviewers.Ourlogo on bil lboards in everytownour logo is seen on bil lboards in everytown.soldOur p roducts onlineOurproducts aresold online.This watch . for $5,000Thiswatthis soldfor$5,OOO.

. .r:!:~milj!iMake sentences',Witha d ; E ; r b s ~ ' listen to the example.carefullyHeplanned the strategyHeplanned the strategy car2fully.She looked at the f iguresShelooked at the figures carefully.They thought about the problemTheythought about the problem carefully. .graduallyThey increased salesInevincreasedsales gradualiy.They laid 0f f staf fTheylaid offstaffgradually.

~ f ~ : s : ~ s ~ : : , t mi sten to the interview\*i~::U:'3::;'~::3.~~.j-j!about the Internet.A How often do you use the Inte rne t?B I use the Internet every day.A What do you use the Internet for?B I use it for sending emaiis.A What do you li ke about the Internet?B I l ike the fact that you can find

information easily.A What is the biggest problem for you

with the Internet?B Thebiggest problem for meis

viruses.A Are you happy paying for things

with your credit card online?B I'm happy i f I know the site wel l.A Doyou ever ge t software from the

Internet?.. B No, but I download music.l is ten again and reply for you.

Transcripts


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Un 10: ~ ~ i " . ~ I I i u : n a :a ke s e nt en c es .l i ~ t e r t i o t he e x amp le .How could weimprove the designHow could weimprove the design?increase profitsHow could we increase profits?improve our advertisingHow could We improve our advertising?What aboutchanging the colourWhatabout changing the colour?' .

!~~i ' r : t i3m : i st en t o a c on v er sa ti onat th~ 'sta t ion.A Good morning. Can I help you?S Hello. Yes.I've just missed my

connection to Manchester.A OK , what train were you bookedB Theeleven thirty.A Can I have a look at your t icket,

please? I just want to check thatval id for the next train.B Yes,here you are. Whenis the nexttrain?

A At one o'c lock ... OK , your ticket'sfine. No problem, but obviouslyhaven' t got a seat reservation and .the train's very busy.CanI make a reservation now?Yes,that's no problem;

L iste n' a ga in a nd ' p la y th e p art o ft he p as se n ge r.

unit 11~i(Si'\l~~~ii.a ke s e nt en c es .t l s t e n ' t o t he e x amp le .HOW wideth e piece of steelHO W wide is the piece o f steel?th e des~ How wide is the desk?th e room How wide is the room?

the eveningA O K , wel l the s h .thirty. Would .n-r;r;o"=,=~~'%Jl:'i~'0

tickets? I think there are st il l a fewleft.S Yes,please. Howmuch are they?A They're free actually. How many

would you l ike?B Two,please.

Fine. Can I take your room number,please?Yes,it's 201.Thanks. Here you are.

l isten a ga in a nd p lay the part oft he p as se n ge r.

f!,~~m.ak e sent~r1ces...tiSt~~o the exam ple , .Y o u m u s J w ~ a r" ' . _ --make adeclsionI think weshouid make a decision:suggest something elser think weshouldsuqqest something else;

Transcripts


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Unit 11 j 1 i S m ; h \ ! \ l Make sentences.i T s t e n ' * i o the example.I'll cal l you assoon asI f ini sh the jobI'll callyou assoon asIinish the job.I arrive at the airport1 ' 1 / callyou assoon as [arriveat the airport.I get to the s ta tion1 ' 1 / caltyou assoon as /get to the station;1 '[( p h on e y ou b ef or eI make a decis ion/ ' 1 / phone you before! make a decision.I [eave the off ice1 ' / 1 phone you before tteave the office.I 'l l ask her whenI see her tomorrowI'll ask her wnen t see her tomorrow.! speak to her on MondayI'll askherwhenfspeak toheronMonday.il:l~~i!~litl~ake' sentences,L l s t e n ' t o the example.They've agreed tohelpThey've agreed to help.sign the contractThey've agreed to sigiJ the contract.meetus in AprilThey've agreed tottieet us in Aptit:

She's promised towri te the reportShe's promised to writethe report.book the ticketsShe's promised to book the tickets.

Answer key1She's responsible for themarketing department.

2 He manages six technicians.3 Tliley report to the sales manager.4 You're in charge of the project.5 We deal with (the) f inancial

problems.6 I look after (the) important

customers.

!:~:~1i~~~~~'isten to the~t"ttle"~~ception in a company.A Good morning. (an I he lp you?B Goodmorning. I've come for a

meeting with MrsSimpson.A Can I have your name?B Myname's ChrisReedfrom TP

Services.A She's in a meeting at the moment.

Would you like to have a seat?B Thanks.A (an I get you anything to drink?B No, I'mfine, thanks.A Shall I take your coat?B Thanks.

I t's qui te hot in here. Doyou mindI open this window?No, not at 01/.

Listen again and play thep~rt .ofthe visitor.

Good morning. My name's BradSadler. I work for UP Products. I'm amanager. I 'm in charge of the salesdepartment and I'm rssponsihle Io rsales in Europe, I managefensalespeople and five assistants.I report to the marketingdirector,

Rome~ .. -:3 .bu r factory isn't near BristciL.4 Our customers are mainly fromEurope.

lOur engineers instal l theequipment and provide a24-hour service.

2 We supply spare parts to ourcustomers all over the world.

3 We deliver our software productsby air.

4 The company exports equipmentto i ts customers in Italy.Model answerOur company manufactures electricalproducts. We have two factories inPoland and our off ice is in Warsaw.We export 40% of what we produceand we del iver for free. Wehavecustomers all over the world; butour biggest market is the UK.P A E C 0 'A ( c 0 F5 A L A D) p A H A 0L M E R P P R I P CA K M R 0 L R C P NE A N 0 L E B K L PK P a T A T 0) E A 0L E A P M N T Ji K cA A P L ~ C H I ( KB 0- 1 W H B F I S H)potato 2 salad 3 carrotpeas 5 lamb 6 applechicken 8 fish

A ns we r k ey A ns we r k ey


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Unit 2How's i t going? Is the prin ter .working now?Yes.

1 They placed a really big order.2 We got a bet ter quote f rom

another supplier.3 40% off the standard price isa very good discount.

4 H i t f is trying to find ways to savemoney.

5 This price indudes the cost o fdelivery.

6 The qual ity o f their products isvery high.

Sales managerCompanySantex ChemicalsResponsibilitiesCoordinate sales in Eastern

Isth~erigine~rr~pai;ingthelift? .....iV~Hiebll ildetsworkihgthis~ ....rnorningt ....... .:...... ...............'I ~ i ~ ~ ~ ~ ~ } I ~ ~ ~ r ~ r1 , ~ ~ : : ~ ; , ~ ~ ; : : : : :ol".Areth~btni:Mrs09(klriV~. Good communication skills ins~hedLlle! ~ .,c ~ ~ .,: ~ "" ' c > . . , ~ o ,: :: ,~ : . 3 TI 11 5 I S one of th e least. ~ .. . ~ . . . '" . 4

4 This is the worst o ff ice in thebuilding.

S The most experienced peoplework for us.

6 Our suppliers produce the leastexpensive equipment

7 Their company manufactures thefastest cars.

1 important 2 essential3 compulsory 4 essential5 possible 6 difficult1d 2.c3g4 f s b6 e 7 a

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