Work Flows 343411326185955

ABAP Training

Workflow: Concepts and Terminology

ABAP Training Workflow 2

What Is Workflow?

Workflow is automation of business practices as a whole or their parts, during which documents, information or tasks are moved from one participant to the other for further processing, which corresponds to the defined organizational structure.


Why SAP Business Workflow?

Is a tool for automation of business processes To respond to errors and exceptions Is not tied with any particular application Coordinates all participating tasks Integration with the organizational structure


Increase employeeresponsibility

Customer orientation Better quality management

Focus on value addedby processes

Focus on value addedby processes

Workflow systems can helpyou to achieve these goals

Workflow systems can helpyou to achieve these goals

Increase transparencyof process flows

Goals of Business Workflow


l A workflow management system facilitates theelectronic processing of structured processes that: Include a number of activities

Always occur in a similar or identical form

Involve several people or departments, and

Require a high degree of coordination

l Workflow management systems are particularly suitable for structured organizations

What Processes Are Particularly Suitable for SAP Business Workflow?


l Flexibility in changing Processes

Organizational structure

Underlying technology

l Better control over Information

Deadlines

Process costs

Workflow: Advantages for Management


l Increases production Backlog reduction

Distribution of information and work:Every user gets their worklist automatically from the system

l Speeds up processes Reduction in waiting times and transport times

Better/faster reaction to errors

l Increases customer satisfaction Processes completed more quickly

Better information flow

Workflow: Advantages for Enterprises


SD clerk

Application

Change customermaster

Changedocument

Workflow

Flexiblelink

Production manager

Credit representative

Sales representative

Changeproduction

plan

Adjust creditlimit

Arrangevisit

Major customerFollow on steps/ procedures

A Business Process As a Workflow in SAP


Object Agent

Task RoleStep

WorkflowWork item Business Workplace(workflow

inbox)

EventEventSAP Business Workflow Terminology


In my organization, Whenever a material is changed, the person responsible is informed of the change who either approves or rejectsthe change.

Event

Agent Task

Business Process and Workflow


Who? What?

With whatobject?

When?

In what order?

Five Questions for Each Part of a Business Process


l Workflow definition

Controls the business process

l Consists of stepsl Can be triggered by

events

In What Order?


WorkflowdefinitionWorkflowdefinition

Triggeringevent

Step

Symbol forworkflow start

and end

Workflow Builder: Navigation and display area Print: Local / R/3 spool / file Check and activate

Workflow Definition: Workflow Builder


l Activity/task Execute transaction

Execute report

Execute function module

Run routine in external system

Update spreadsheet

l Document generationl User decisionl Automatic control steps

Step

What?


Symbol Step type Runtime function

Activity Execution of a task. This task can be a single-step task or a multi-step task

User decision The process flow of the current workflow is controlled on the basis of a decision made by the current agent.

Condition One of two branches defined in the workflow definition is processed. The system makes the decision based on defined conditions

Loop (UNTIL) A sequence of steps is processed repeatedly until the defined termination condition occurs.

Loop (WHILE) A sequence of steps is processed repeatedly as long as the defined comparisons apply.

Container operation Elementary arithmetic operations or value assignments are applied to individual elements of the workflow container.

Multiple condition One of several branches defined in the workflow definition is processed.

Document from template

A document is created from a document template

Fork The processing that follows takes place in parallel branches

Event creator An event is created.

Wait for event The system waits for a specific event. The work item is only completed if the expected event occurs.

Step Types and Symbols


l SAP business object types Invoice

Purchase requisition

Material

Archived documents

EDI messages (IDocs)

Documents from PC office applications

l Object methods Post (invoice)

Approve (requisition)

Change (material)

Display (image)

WHAT and WITH WHAT OBJECT: Object Type Examples


Sales manager

Sales group

Creditrepresentatives

Possible agents

Possible agents

Task'Approve locked

order'

Task'Create order'

Task'Determine credit

limit'

WHO: Tasks and 'Possible Agents'


ProcessProcessWorkflow definitionWorkflow definition

OrganizationOrganization

Org. unitOrg. unit

JobJob

PositionPosition

User IDUser ID

RoleRole

PreviousPreviousworkflowworkflow

agentsagents

Business WorkplaceBusiness Workplace

AgentsAgents

DynamicDynamic worklist at worklist at logon!logon! Work items are Work items are runtime versions of runtime versions of tasks.tasks.

Prio Tasks Date

Approve form Mar 1Post invoice Mar 25Post invoice Apr 5

1

23

WHO: Assignment of Work Items to Agents


-

Definition LevelSingle-step task (TASK)

Definition LevelWorkflow

Applicant: Mohn, FIApproval: Jones

Applicant: Olsen, COApproval: Kosnig

Applicant: Straub, SDApproval: Miller

Runtime Level

Applicant: Mohn, FIRevise: Mohn

Applicant: Olsen, CORevise: Olsen

Applicant: Straub, SDRevise: Straub

Usedin

Usedin

Revise request

Possible agents:All system users (general task)

Approve request

Possible agents:Head of FI departmentMr Jones Head of SD departmentMr MillerHead of CO departmentMs Kosnig

Revise request

Agents:Applicant,

initiator of workflow

Approve request

Agents:Role 168

determines the superior of the

applicant at runtime

Who? Individual Task


Out-come3

Out-come1

Out-come2

Event

OutcomeShows the various results of a step

Informs the workflow that something has happened

The workflow can be started (triggeringevent)

The step can be completed (terminating event)

Wait step for reaction to event

Step type event creator

When?


l Parked document postedl Purchase requisition releasedl Material master changedl Leave approvedl Customer createdl Purchase order deletedl Requirement request created over the Internet

WHEN: Event Examples


Workflowdefinition

Workflow

Task

Agents

Object type

Method

The business process must...

... be defined as a task orworkflow in the SAP System

Individual activities in the process must be available as tasks before they can be inserted into workflow definitions

A single-step task refersto an object type and oneof its methods...

... enabling access to existing SAP functions!

EventPutting the Pieces Together...


l Active flow of information To the right people

At the right time

In the right format

In the right quantity

l A Better Return on Information

Introduction: Unit Summary


Unit: IntroductionExercises

Which of the following statements are True/ False a) An Object Type is created at runtime and is the specific instance of a

previously defined entity which has been assigned a value. b) An event is a status change to an object. c) A method is an operation that can be performed on object. 2. Match the terms with the correct definitions.

User (dialog/background) person or mechanism executing a work item. Runtime term for task A tool used to define workflow Can be included in workflow step A representation of business process in SAP Is described and implemented in Object Repository Where a user finds a work items.

1 Workflow builder 2 Task 3 Object type

4 Workflow 5 Work item 6 Agent

7 Business Workplace


Course Overview Diagram

CustomizingIntroduction

Reporting

Customizing

Introduction

Business Workplace

Introduction

Organizational Structure

Workflow Templates

Customizing

Workflow Architecture



SAP AG 1999

l The workflow system finds the agents of the individual tasks by evaluating the organizational plan

l

l

HR has created a current organizational structure of your enterpriseYou must connect this organizational structure to your workflow

Organizational Structure: Business Scenario


Smith Consultinghas 3 openings for SAP FI consultants with AR experience in- Credit management- Cash management

Anchorage Times, Job Market

Task list- Credit management- Cash management- Invoice verification- ...

Job

Positions to be filled

Knowledge Activities

Smith ConsultingSales department in HawaiiFI department in Anchorage

Chief positionpositionHolder: Heinz

AR consultant positionposition 1AR consultant position 2AR consultant position 3

AR jobjob

l SAP HR terminology using a job advertisement in a newspaper as an example

Organizational Plan


Organizational UnitsOrganizational Units JobsJobs

FIFI

SDSD

Position: FI Head Position: FI Head

Position: FI ClerkPosition: FI Clerk

Position: SD Head Position: SD Head

Position: SD ClerkPosition: SD Clerk

Job: HeadJob: Head

Job: ClerkJob: Clerk

User: MeierUser: Meier

User: HelbigUser: Helbig

User: BergerUser: Berger

User: SonntagUser: Sonntag

Job: SecretaryJob: Secretary

Job: InstructorJob: Instructor

SAP Organizational Management: General


l Integration of Organizational Management Task distribution according to responsibility:

Linking tasks to possible agents

Dynamic task distribution at runtime:Determination of recipients based on information from the context of the workflow and the objects processed

Active determination of the "correct" agents and providing the agents with the information required

l High degree of transparency of businessprocesses and their responsibilities

Integration of Organizational Management


Enterprise structureFI department

Accounts payablePositions

Accounts receivablePositions

Controlling departmentDistrict A

PositionsDistrict B

Positions..

Special group for the business processPurchase requisition

Connect existingorganizational structure

to workflow

Organizational structureexists

Additionalworkflow structure

There is only oneworkflow-oriented

organizational structurein the enterprise

Special group for the business processAccounts payable

Position Approval in enterprise II

Position Approval in enterprise I

Position forcontroller of plant A

Position forcontroller of plant B

Example: Organizational Chart


User

Position

Organizational unit

You can create your organizational plan quickly using the function Simple Maintenancein HR Organizational Management. You only cater for the basic objects

and their relationships.

You can create your organizational plan quickly using the function Simple Maintenancein HR Organizational Management. You only cater for the basic objects

and their relationships.

Basic HR Definition for Workflow


3 Main Functions

Organization and Staffing (Workflow) Create

Create Organizational UnitCreate Positions

Assign Tasks

Tasks

Features of 'Simple Maintenance'

HR recognizes SAP system users and persons as holders of positions.The workflow only recognizes SAP system users as valid agents. Every person must enter the infotype 105, communication method 0001 (SAP system user), if the existing HR organizational structure is to be used for the workflow. This infotype is used to assign a SAP system user to the HR person.Choose the following for HR master record maintenance:SAP EASY ACCESS - human resources - personnel management -administration - HR master data - maintain


Tasks: Word processing, schedulingmeetings, phone calls

Februar 1. Februar 1996H. Bob SimmonsGeneral Tech IncorporatedLos Angeles, CA 56167

Sehr geehrter H. Simmons:

We have recently scheduled a training meeting to develop course material for next year. Please compile a list of possible topics by February 15th. I will be creating a priority listing for these

Step 1: Create rootorganizational unit

Step 3: Createjobs Administrative

assistantAdministrativeassistant

Step 4: JobsPositionsAdministrative

assistant,Sales Mexico

Administrativeassistant,Sales Mexico

Step 6: Assignholders

Step 5: Assignholders

ProductionProduction Sales Mexico Sales Mexico Executive BoardExecutive Board

Step 2: Additionalorganizational units

Lisa ThompsonLisa Thompson

Creating an Organizational Plan (Simple Maintenance)


Search areaSearch for objects

Selection area

Select objectsDetail area

Display/maintain object properties

Overview areaDisplay/maintain object environment

(structures)

Menu: Settings and commands

Navigation Overview


Menu option:Edit - Create jobs

Release 4.6C: Create Job


Createicon

Double-click'incorporates position'

Release 4.6C: Create Position


Search for the relevant user and display in the selection area

Release 4.6C: Assign User to Position (1)


Assignment of Workflow Tasks

All the tasks required (such as approve request, create purchase order, update customer master) are created as part of the workflow definition.

Only if a user is defined as a possible agent of a task will they be authorized to process the relevant work item at runtime.

It is best to assign workflow tasks to organizational objects within task maintenance.


l Integration of Organizational Management into SAP Business Workflow

l Transparency of business processes and their responsibilities

l Dynamic task distribution at runtime

l High flexibility with respect to organizational changes

Organizational Structure: Unit Summary


Unit: Organizational StructureExercises

Logon with employee id. From your workflow inbox, establish what positions and organizational units you are assigned to, and what other positions are assigned to these organizational units.

In order to set up workflow correctly, you must familiarize yourself with the staff assignment at HCL technologies.

A) which positions are used in HCL technologies.B) does the chief position refers to a jobC) is the positions linked to tasksD) who is the holder of the positionE) is any person is assigned to position.


Unit: Organizational StructureExercises

Create the organizational unit for the enterprise group. To do this use the ID z##_comp and the name enterprise group ##.

* ## Represents your assigned group no. Create subunits for finance, sales and engineering departments i.E.

Z##_FI, z##_SD, z##_dev.

Create two positions within finance department, one for an FI manager and one for accounts payable accountant.

Define the FI manager position as the chief position of the unit.

Assign the user WF-TRN-MGR as the holder of the FI manager position.

Assign user WF-TRN-01 as the holder of accounts payable accountant position.



Reporting

Enhancing a Template

Customizing

Workflow Templates


Business Workplace

Introduction


Review

Reporting

Applying Workflow toYour Enterprise


Customizing

Workflow ArchitectureIntroduction

Workflow Templates

Business WorkplaceBusiness Workplace

Introduction


Workflow Templates

Customizing




l Some business processes in SAP are supported by ready to use multi-stepworkflow processes

l These processes are delivered by SAP as SAP workflows

l You must examine these templates in detail l You must work with example templates to become

comfortable with basic workflow functionality

Workflow Templates: Business Scenario


Application Components

444444444444

Cross-Application Components

Financial Accounting

Investment ManagementEnterprise Controlling

Logistics - General

Materials Management

SAP Workflow Templates: Structure Search

Sales and Distribution

Logistics Execution

Real Estate Management

Controlling

Treasury

Accounting - General

Choose Workflow TemplateChoose Workflow TemplateChoose Workflow Template


IDES

Content In dex S earch

BasisCustomizing (BC - CUS )Kernel Components (BC - KRN)Network IntegrationABAP Programming and Runtime EnvironBasis Services/Communication InterfacesComputing Center Management SystemUpgrade - General (BC - UPG)Change and Transport System (BC - CTS)Operating System Platforms (BC - OP)Database Interface, Database PlatformsFrontend Services (BC - FES)ABAP Workbench (BC - DWB)Documentation and Translation ToolsSecurity (BC - SEC)Component Integration/InstallationBusiness EngineerBusiness Management (BC - BMT - WFM)

SAP Business Workflow

SAP LibraryRelease 4.6A, August 1999

Glossary

Einf hrung in das SAP -System

Release Notes

Implementation Guide

SAP Help - SAP Library

SAP Business WorkflowSAP - Referenzdokumentation

BC -Workflow - Szenarien in den Anwendungen

C ontent Index S earch BC - Workflow Scenarios inApplications

SAP Help - SAP Library

SAP Workflow Templates: Documentation

Choose the following for the workflow documentation:Basis -> Business Management -> SAP Business Workflow ->Reference Documentation -> SAP Business Workflow - Navigation

Choose the following to access the template documentation:Basis -> Business Management -> SAP Business Workflow ->Reference Documentation -> Workflow Scenarios in Applications


Absence form

Employee

Date

Reason

Managers Business Workplace

Option to releaseor reject therequest

HR org. structure

"Manager" position"Manager" positionHolderHolder

"Employee" position"Employee" positionHolderHolder

Route review requestRoute review request

Employees Business Workplace

Option to changeand resubmit therequest

Route result of reviewRoute result of review

Determine managerDetermine manager

HR: Notification of Absence


AMAM Mass processing of assets

FIFI Approval of parked documents

MMMM Releasing purchase requisitions

PPPP Change request

QMQM Quality management

ALE/EDI: IDoc error handlingin inbound processing

Training and eventmanagement, recruitment

Purchase order changes for project, actual data entry

Bestseller List for Workflow Templates

Purchase orders over the Internet

PAPAPA

PSPSPS

BBSBBSBBS

The workflow templates provided are executable.

Responsible agents have to be assigned to the tasks used in these templates.

If you want to modify the step logic of an SAP workflow, you must copy it to a customer-specific template of your own. You can then change this template in any way you want.


Whole documentorline item

Purchase requisition

Strategy searchStrategy search

Release strategy KH

Characteristic ValueAAC KPlant 3000Total value > 25,000

WorkflowWorkflow

ReviewReview

Canceled

Cancelationnotification

Notif. confirmed

Workflowend

Terminated

Released RejectedChanged

Rejectionnotification

Releasenotification

Notif. confirmed

Notif. confirmed

MM: Releasing Purchase Requisitions

Approval required from:L1, L2 ...


Requirement Coverage Request Workflow

Startconditions

Requirement coverage request created(SAVED)

Determineapproval

procedure

Approval workflow 1(one level)

Status subworkflow Status subworkflow Status subworkflow

Approval workflow 2(two levels)

Approval workflow 3(no approval required)

Error or success

Communication error Application error

Alert toapplication monitor

Alert toapplication monitor

Workflowterminated

Success


Subworkflow for Status Processing

Status ofrequirement coverage request

Approved Rejected Deleted Changed

Callspooler

E-mail to all thosewho have

approved so far


approved so far


approved so far

Work item tocreator of requirement

coverage request

Start newapprovalworkflow

Terminatesubworkflow


l Determine the business process to be supported by SAP Business Workflow

l Carry out Customizing for the workflow runtime system and the workflow development system

l Choose a template that meets your requirementsl Create your organizational planl Define possible task agentsl Link tasks to the organizational planl Activate the event linkage for your workflow

Adapting Templates


Unit: Workflow TemplatesExercises

Execute the notification of absence workflow template to test the process and familiarize yourself with the workflow functions. You will be using two user IDs for this exercise. The first user ID in your group, WF-TRN-01, will represent the employee, and the second, WF-TRN-MGR, will represent the manager. The existing organizational structure incorporates a relationship between employee user IDs and manager user IDs.

Begin the execution of notification of absence form with the employee user ID, WF-TRN-01

Check your managers Business Workplace. A new work item should now be displayed there.

The next step of the test is to execute the work item in the manager's workflow inbox. Reject the notification of absence and include an attachment to explain why you are rejecting the work item

To see the effect of the managers actions, access your employee's workflow inbox. Check the work items attachment and change the notification of absence

Check the effect of this change by refreshing your manager's workflow inboxand approve the notification of absence

Determine whether this had an effect on the employee user ID

ABAP Training Workflow 55s Course Overview Diagram


Reporting


Customizing


Introduction

Workflow Templates

Business Workplace

s Course Overview Diagram


Review

Reporting



Customizing


Workflow Templates

Business Workplace


Business Workplace

Introduction


Workflow Templates

Customizing



Workflow System CustomizingTools - Business Workflow - Development - Utilities - SWU3 Verify Customizing

If the error PD control tables not completely available occurs, start the report RHSOBJCH.


RFC DestinationIf the logical RFC destination "WORKFLOW_LOCAL_xxx" does not already exist, it is created automatically. The user WF-BATCH is requested (including password). WF-BATCH needs to be created in the actual client, with the user type "system" for a background user.Up to and including Release 4.6B, the user type is "background".

When you execute the function "Test RFC destination, the system tries to log on to the logical destination with the user specified.

If there are password problems, logon is not successful (despite the green check mark in the result list). A dialog box is displayed to inform you of this.

Create a user with the name WF-BATCH, using the user administration function (transaction SU01). - Create this user with the user type system.

In R/3 sub-systems before 4.6C, the correct user type is 'background'.- Assign this user the authorization profiles SAP_ALL and SAP_NEW.


Maintaining the Administration Data

Definition of the generalworkflow administrator

Definition of the genericdecision task used during run time

Workflow administrator: Person responsible for the technical side of the workflow definition. The workflow administrator is notified automatically of errors that occurs during the runtime execution of workflow definition.

Each workflow can have its own administrator. The administrator of a single workflow is defined in the basic data of workflow template.


SWU3

Change View Set Active Plan Version Overview

Table view Edit Goto Selection Utilities System Help

Destination

RFC user

Documentation

WORKFLOW_LOCAL_401

RFC password

DescriptionValue abbr .Sem . Abbr .Group

PLOGI PLOGI 01 Integration plan version / active plan vr

Human Resources

Set Active Plan Version

In this step, you specify the plan version in which you want to maintain your data. In other words, the active plan version.

The active plan version is set to "01", provided an active plan version has not already been maintained.


Activate Deadline MonitoringCustomizing step: Activate deadline monitoring: Job SWWDHEX

The Customizing activity is necessary if individual task steps should have their deadlines monitored in SAP Business Workflow

There are two versions for deadline monitoring:

Deadline monitoring of work items on an individual basis is performed by a background job that must be scheduled once when the system is started. This background job schedules itself each time for the next deadline to be monitored. Scheduling can be carried out using transaction SWWB.

Permanent deadline monitoring of work items means that the scheduled background job is regularly called at a determined interval, and checks whether deadlines have been missed since its last activation. Permanent deadline monitoring can be used in each client of your production system, using transaction SWWA.


Workflow Development Environment:Create Prefix Numbers for Standard Objects

An entry is required for all systems and clients that you want to use.


Personal Workflow Settings: Background

l Why do we need them? One workflow log or one work item display is not

enough, because it is used by different user categories, for example:

w Workflow modelers and administrators (require access to all technical information, such as containers, work item IDs, step numbers, all step types, etc.)

w Workflow end users (no technical details, focused on the content of the work item, confused by too many functions, etc.)

l What functions are involved?w Administrator sets the default on a system-wide

basis

w Each user can then make their own settings


Personal Workflow Settings: Users

Work item display

Workflow log:

Others

Technical users

Business users

To maintain your personal settings in the Business Workplace, choose Settings - Workflow Settings - Personal Settings


Unit: CustomizingExercises

Call the basic customizing, and use the documentation to find which transaction can be used to schedule a deadline monitoring job.

What authorizations are required for the USERID necessary for logical destination WORKFLOW_LOCAL_?

What user type is required for the user ID defined for logical destination WORKFLOW_LOCAL_?

Even though the Automatic Customizing in SWU3 will do most of the workflow customizing, you must still maintain the number range settings for the multi-step tasks and single-step tasks that you create.

A) Display the number range for all the workflows, tasks and roles created.



Reporting


Customizing


Business Workplace

Introduction

Workflow Templates



Review

Reporting



Customizing


Workflow Templates

Business Workplace


Business Workplace

Introduction


Workflow Templates

Customizing



Automaticgrouping

Your logo and text

Tips/Tricks

Relatedobjects

Task description

Overviewtree

Worklist

Work itempreview

Work item text

Specialwork items

Business Workplace in R/3


ExecuteExecute

ReplaceReplaceReserveReserve DisplayattachmentDisplay

attachment

Createattachment

Createattachment

Business Workplace - Worklist (1)


ForwardForward ResubmitResubmitDisplayDisplay

Business Workplace - Worklist (2)


Other functions for processing work items

- Set to done- Change deadlines- Change priority

Other functions for Other functions for processing work itemsprocessing work items

-- Set to Set to donedone-- Change deadlinesChange deadlines-- Change priorityChange priority

Individual configuration of columns displayedIndividual configuration of columns displayed

Dynamic columnsDynamic columns

Business Workplace - Other Functions


Business Workplace: Substitution

l Substitutes can be maintained in two ways Personal substitutes

Position substitutes

l Substitutes can be: Created and activated at the same time

w From the time of activation, the substitute automatically receives not only their own work items, but also those of the person for whom they are acting as substitute.

Just created

w The substitute can actively adopt the substitution at any time.Until they actively end the substitution, they will see only the work items of the person for whom they are acting as substitute in their Workplace.


Work Item Display

Attachments appear immediatelyand can be displayed if

you click on them

Technical information is not displayed

Attractive appearanceand clear structure increase

user acceptance

Attractive appearanceand clear structure increase

user acceptance


Technical Work Item Display

Technical information is displayedTechnical information is displayed


Work item functions Execute Reserve/replace Set to done Deadline Attachments Reject

Collect all informationand activities inthe environmentof a work item

Other functionsWork item

descriptionOther information

Object list

Ad hoc functions

Agents Display history

Container info Step log

Technical data

Deadlines Forwarder Priority

Attachments Status

Other objects Add Display Delete from list

Forward Change priority Resubmit Send mail

Summary: Business Workplace Functions


Graphicalworkflow log

Workflow log

Detailssection

Chronological viewof the process

Details for each step

Green line showsprocess progress

Shows all recipients,possible and excludedagents

Workflow Log


WorkflowsprocessedWorkflowsprocessed

Stepstatuses

Stepstatuses

Objectsinvolved Objects

involved

l Quick and simple overview of processes involved

l Task statuses at a glance

l Improvesopportunityto respondto customerinquiries

Workflows started by you

Workflows started by you

Work itemsexecuted by you

Work itemsexecuted by you

Work itemsforwarded by you

Work itemsforwarded by you Current

agentsCurrentagents

Workflow Outbox for Status Tracking


Displaying Work Items in Different Clients

Incoming faxE-mail

TelephoneWork itemFormsBusiness object

EE--mailmail


l Goal:When a work item is delivered to a Business Workplace in R/3, the user in question is to receive an appropriate e-mail

l Procedure: SAPNet note 131795 contains an ABAP program

(RSWUWFLM) and a description of the procedure

Every SAP user must maintain their own e-mail address intheir Workplace under Settings - Office settings

The user used to schedule the report must have maintained an Internet address in the user data under Other communication . This address is the sender of the mail.

A sendmail process must be active

An Internet Gateway must be active in R/3

E -Mail Notification of Work Items

The program also offers the option of including the URL address of the Web inbox of the R/3 System with the e-mail.

You can use transaction SCOT to establish whether the processes required are running in the system.You can also initiate the send process from there

The send process is called RSCONN01


MS Outlook and Lotus Notes IntegrationMS Outlook Integration:

Use Microsoft MAPI Interface See notes 77099 and 131795

Lotus Notes Integration:

Additional lotus notes software required Domino 4.5 Description of SAP interface configuration note 77099

Description of Lotus Notes interface on Lotus Internet homepage

http://www.lotus.com/products/eibu_knowbase.nsf/eipages/home-prosap


Unit: Business WorkplaceExercises

For this exercise, you need some work items in your business workplace.To do this, execute the notification of absence workflow.

Display some of the options available for processing a work item. Display the associated task. Display the selected agents Determine the status of your workitem in your worklist. Create an attachment for your work item providing text information to

be displayed with your work item. Review the flow logic of the underlying workflow. * Flow logic is the part of tab page view: workflow chronicle Display information from the technical log for the windows Switch to the technical view of work item. What tasks are started and what is the name of the underlying

workflow



Review

Reporting



Customizing


Workflow Templates

Business Workplace


Business Workplace

Introduction


Workflow Templates

Customizing



Object type withobject method

Task

Features

Task

Features

l Who will be responsible for the task ?

l Who will be responsible for the task ?

l What will be executed bythe task?

l Work item text: Title of work item in worklist

l Task descriptionl Notification textl Latest end textl Requested end textl Latest start text

Texts

Organizational plan

Task Definition: General


Object type (definition time):- Generic description (definition) of the components (keys, attributes, events,methods) of an object

Object (runtime):- An object is an instance of an object type with particular attribute values- The attribute values are table entries in the R/3 database, or are determined from known values at runtime- You can access an object using a unique identification key

Methods: Allowed functions for an objectMethods encapsulate the familiar and comprehensive functions of the R/3 System making them accessible to the workflow system.

Business Object type


SAP Users and Workflow Agents

Agents on the basis ofentries in workflow(may be the result of role resolution)

Agents on the basis ofentries in workflow(may be the result of role resolution)

Employeesassigned to the taskas possible agents

Employeesassigned to the taskas possible agents

Employees who areselected agents

Employees who areselected agents


Workflow templateWorkflow template

lReference to workflow definition

lSpecification of triggering events

lDefinition of interface(import and export parameters)

lInitial value assignment

l The Workflow Builder is the starting point for displaying or changing the workflow definition.

Workflows


Workflow templateWorkflow template

Object typeObject type

SAPfunctions

MethodMethodMethod

WorkflowdefinitionWorkflowWorkflowdefinitiondefinition

TaskTaskTask Work itemWork itemWork itemOrg. plan

WorkflowWorkflowWorkflow

Workflow manager

Execution of anobject method

Execution of anExecution of anobject methodobject method

Event

Determineagents

DeadlinemonitoringWorkflow

log

Determineagents

DeadlinemonitoringWorkflow

log

Start WF

Org. plan

Work item manager

DatabaseDatabase

Triggeringevent

Terminatingevent

Workflow Definition & Runtime Environment

Process ordisplay

inbox


Workflow System Components

Method callDeadline monitoringEscalation

Workflow controlWorkflow coordination

Workflowdefinition

Workflow Builder

Workflowdefinition

Workflow Builder

SAP methodsOLE methodsSAP methodsOLE methods

User interfaceBusiness WorkplaceBusiness Workplace

WorklistWorklist WorklistWorklist

Workflow managerWorkflow manager

ObjectmanagerObject

managerWork item managerWork item manager

Workflowinstance

Workitem

Events


Unit: Workflow Architecture Exercises

What is the object type used for the task AF_APPROVExx What method of object type is used for this task Which possible agents are assigned to this task. Assign your user to this

task and generate agent assignment index. Change the work item text. What is the triggering event for this process Define your task revise notification of absence as a general task. Copy the workflow template for notification of absence. Assign the

correct agents. Execute this template. Link an event with this template and activate the event linkage.

Workflow: Concepts and TerminologyWhat Is Workflow?Why SAP Business Workflow?Goals of Business WorkflowWhat Processes Are Particularly Suitable for SAP Business Workflow?Workflow: Advantages for ManagementWorkflow: Advantages for EnterprisesA Business Process As a Workflow in SAPSAP Business Workflow TerminologyBusiness Process and WorkflowFive Questions for Each Part of a Business ProcessIn What Order?Workflow Definition: Workflow BuilderWhat?Step Types and SymbolsWHAT and WITH WHAT OBJECT: Object Type Examples WHO: Tasks and 'Possible Agents'WHO: Assignment of Work Items to AgentsWho? Individual Task When?WHEN: Event ExamplesPutting the Pieces Together...Introduction: Unit SummaryUnit: IntroductionExercisesCourse Overview Diagram Organizational Structure: Business ScenarioOrganizational PlanSAP Organizational Management: GeneralIntegration of Organizational ManagementExample: Organizational ChartBasic HR Definition for WorkflowFeatures of 'Simple Maintenance'Creating an Organizational Plan (Simple Maintenance)Navigation OverviewRelease 4.6C: Create JobRelease 4.6C: Create PositionRelease 4.6C: Assign User to Position (1) Assignment of Workflow TasksOrganizational Structure: Unit SummaryUnit: Organizational StructureExercisesUnit: Organizational StructureExercisesCourse Overview Diagram Workflow Templates: Business ScenarioSlide Number 44Slide Number 45Slide Number 46Slide Number 47Slide Number 48Slide Number 49Slide Number 50Slide Number 51Slide Number 52Slide Number 53Unit: Workflow TemplatesExercisesSlide Number 55Slide Number 56Slide Number 57Slide Number 58Slide Number 59Slide Number 60Slide Number 61Slide Number 62Slide Number 63Unit: CustomizingExercisesSlide Number 65Slide Number 66Slide Number 67Slide Number 68Slide Number 69Slide Number 70Slide Number 71Slide Number 72Slide Number 73Slide Number 74Slide Number 75Slide Number 76Slide Number 77Slide Number 78Unit: Business WorkplaceExercisesSlide Number 80Slide Number 81Slide Number 82Slide Number 83Slide Number 84Slide Number 85Slide Number 86Unit: Workflow Architecture Exercises