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Winning in the New Winning in the New Economy Economy [email protected] [email protected] 14 February, 2001 14 February, 2001

Winning in the New Economy [email protected] 14 February, 2001

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Page 1: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Winning in the New EconomyWinning in the New Economy

[email protected]@CommerceOne.com

14 February, 200114 February, 2001

Page 2: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

AGENDAAGENDA

Why eMarketplace

Why Now

Why Commerce One

How…

ROI

Summary

Page 3: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

e-volution

Dynamics of Relationships

Depth ofCollaboration

B2C

B2E

B2B

M2MBn2mB

YesterdayYesterday

TodayToday

TomorrowTomorrow

Page 4: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

TomorrowTomorrow

2000’2000’ss

TodayToday

1990’1990’ss

YesterdayYesterday

Technology is ahead of business in the Internet revolutionCurrent business practices cannot effectively leverage

the integration that is available to us

OngoingOngoing Integration of Integration of Process and Process and TechnologyTechnology

Supply-chain systems evolution

BusinessCapabilities

(Strategy and Process)

TechnologyCapabilities

MRP OM

Fin HR

IntegratedEnterprise

FunctionalSolutions

ERP

Fin HR

MRP OM

TradingCommunity

Exchanges

ERP

Fin HR

MRP OM

ERP

Fin HR

MRP OM

ERP

Fin HR

MRP OM

ERP

Fin HR

MRP OM

Virtually IntegratedCollaborative Enterprise

ERP

Fin HR

MRP OM

ERP

Fin HR

MRP OM

ERP

Fin HR

MRP OM

ERP

Fin HR

MRP OM

CollaborativeNetworks

Page 5: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

A Quick History of B2B E-Commerce

Buyer

B2B

Supplier

Supplier

Supplier

Supplier

BuyerBuyer

BuyerBuyer

SupplierSupplier

supplierEDI Networks

Closed, expensive, not pervasive

Brochure-warePublicize online, sell offline

Basic E-CommerceOne-to-one selling from web site

Enabling commerce through aggregationMany-to-many commerce

1996 1997 1998 1999

Page 6: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Marketplace ArchitectureMarketplace Architecture

BusinessService Providers

SuppliersBuyers

Page 7: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Bringing Value to All B2B Bringing Value to All B2B ParticipantsParticipants

Substantial ROI for All Parties

Automate Automate ProcessProcess

Automate Automate ProcessProcess

Control PurchasingControl PurchasingChannelsChannels

Control PurchasingControl PurchasingChannelsChannels

Global Economies Global Economies of Scaleof Scale

Global Economies Global Economies of Scaleof Scale

LeverageLeverageNew B2B EconomyNew B2B Economy

LeverageLeverageNew B2B EconomyNew B2B Economy

Generate New Generate New Revenue StreamsRevenue Streams

Generate New Generate New Revenue StreamsRevenue Streams

Rapid Deployment Rapid Deployment Rapid Deployment Rapid Deployment

Reduce CostReduce Costper Transactionper Transaction

Reduce CostReduce Costper Transactionper Transaction

Increase RevenueIncrease Revenueper Customerper Customer

Increase RevenueIncrease Revenueper Customerper Customer

Gain New Gain New CustomersCustomersGain New Gain New

CustomersCustomers

BuyersBuyers Service ProvidersService Providers SellersSellers

Page 8: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Cost of Virtual vs. Physical Commerce

Paper Electronic Savings

Purchase

Orders

$50 $5 90%

Accounts

Payable

$0.80-1.50 $0.40-0.60 25-73%

Checks $0.77 $0.25 68%

Balance

Transfer

$1.80-2.80 $0.05-0.25 86-98%

Cost per Document or Transaction

Source: JPMS estimates, corporate reports (1997).

Page 9: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

A BreakthroughA Breakthrough

BusinessService Providers

SuppliersBuyers

MarketplaceMarketplace: A destination on the : A destination on the Internet built on a commerce Internet built on a commerce platform that brings diverse platform that brings diverse companies together to conduct companies together to conduct electronic commerce.electronic commerce.

Page 10: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

AGENDAAGENDA

Why eMarketplace

Why Now

Why Commerce One

How…

ROI

Summary

Page 11: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

B2B & B2C E-Commerce Growth

45 145403

954

2180

3950

7290

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$8,000

1998 1999 2000 2001 2002 2003 2004

($B)

Source: GartnerGroup/DataQuest/Leah Knight/January 2000

$7.3 Trillion Worldwide by 2004

Business-to-BusinessBusiness-to-Business e-commerce opportunity e-commerce opportunity far exceedsfar exceeds Business-to-ConsumerBusiness-to-Consumer

Page 12: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

B2B Categories

Buyer Marketplace

Su

pp

liers

Market maker

Buyers Suppliers

Buyer-Centric

cost savings and efficiency

Public Exchanges

new revenue sources

Extranet/Sell SideExtranet/Sell Side eMarketplace ECeMarketplace EC

One To Many Many To Many

Page 13: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Source: Business projections from the Gartner Group

B2B growth will be extraordinary as new strategies and approaches are defined and adopted

One to Many Many to Many

Companies are now exploring the different B2B Companies are now exploring the different B2B options available to themoptions available to them

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

$8,000

1998 1999 2000 2001 2002 2003 2004

Extranet/Sell Side eMarketplace EC

(US$B)

Experimentation

Exploration

Execution

45 145 403

953

2,180

3,949

7,297

Page 14: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

2000, 25% of companiesparticipate in e-marketplaces

By 2004, B2B Internet-based commerce will reach $5.7 Trillion

2002, 70% of Buyers and Suppliers plan to participate in e-marketplaces

Source: AMR Research & Forrester Research

The Emergence of E-MarketplacesThe Emergence of E-Marketplaces

Page 15: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

The great promise of B2B has spawned new eMarkets at an astonishing rate, but consolidation will occur

“We saw an exchange for the worldwide market in Ferris wheels recently;

we started to wonder if we are reaching the peak” – MSDW

SaturationSaturation

0

500

1,000

1,500

2,000

2,500

1998 2000 2002

# o

f eM

arke

tpla

ces

No eMarketsNo eMarkets

Land GrabLand GrabConsolidation/ Consolidation/

Value RealizationValue Realization

High-water mark 5000?

UBS Warburg Estimate

High-water mark 5000?

UBS Warburg Estimate

Today1,100+

eMarkets

Today1,100+

eMarkets

Time

End of decade10-30 players?UBS Warburg Estimate

End of decade10-30 players?UBS Warburg Estimate

Page 16: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

AGENDAAGENDA

Why eMarketplace

Why Now

Why Commerce One

How…

ROI

Summary

Page 17: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

#32 #32 BoeingBoeing #42 SBC#42 SBC #64 BNP Paribas#64 BNP Paribas #70 Compaq#70 Compaq #77 Deutsche Telekom#77 Deutsche Telekom #92 Mitsubishi#92 Mitsubishi #98 Credite Agricole#98 Credite Agricole #110 BT#110 BT #149 Lockheed Martin#149 Lockheed Martin #156 BellSouth#156 BellSouth #176 Disney#176 Disney

#189 #189 Wells FargoWells Fargo #190 Duke Energy#190 Duke Energy #198 PG&E#198 PG&E #199 Conoco #199 Conoco

Source: Commerce One & Fortune

#1 #1 GMGM #2 Ford#2 Ford #5 Daimler Chrysler#5 Daimler Chrysler #9 GE#9 GE #11 Shell#11 Shell #13 NTT#13 NTT #17 BP Amoco#17 BP Amoco #18 Citibank#18 Citibank #21 Siemens#21 Siemens #25 Nissho Iwai#25 Nissho Iwai #28 AT&T#28 AT&T

Global 200 Embrace B2BGlobal 200 Embrace B2B

Page 18: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

e-volution

Dynamics of Relationships

Depth ofCollaboration

B2C

B2E

B2B

M2MBn2mB

YesterdayYesterday

TodayToday

TomorrowTomorrow

Page 19: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Global Trading Web

AutomotiveAutomotive

EnergyEnergy

AerospaceAerospace

TelecommunicationTelecommunication

Utility Utility ExchangeExchange

(21 Members)(21 Members)

The Global Trading WebThe Global Trading Web

$2.3 Trillion$2.3 Trillion of of Buying PowerBuying PowerConnectedConnected

55 55 CountriesCountries6 Continents 6 Continents

7000+ Buying Organizations7000+ Buying Organizations

55 55 CountriesCountries6 Continents 6 Continents

7000+ Buying Organizations7000+ Buying Organizations

Page 20: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

E-Marketplace… E-Marketplace…

A B2B community assembled to connectA B2B community assembled to connect

enterprises togetherenterprises together

Horizontal: Horizontal: Enables and optimizes Enables and optimizes trading process trading process between enterprisesbetween enterprises

Vertical: Vertical: Streamlines supply chain processStreamlines supply chain process

Page 21: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

New Zealand & Australia

New Zealand & Australia

UnitedStatesUnitedStates

United Kingdom

United Kingdom

CanadaCanada

Central andSouth America

Southeast AsiaSoutheast Asia

SwitzerlandSwitzerland

GermanyGermany

PortugalPortugal

SpainSpain

French BanksFrench Banks

S.Korea ConsortiumS.Korea Consortium

Sinar Mas Sinar Mas GroupGroup

Taiwan Consortium

Greater ChinaConsortium

South AfricaSouth Africa

French Consortium

SE Asia Consortium

SE Asia Consortium

Japan ConsortiumJapan Consortium

Horizontal E-MarketplacesHorizontal E-Marketplaces

Page 22: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

TelecommunicationTelecommunication

AutomotiveAutomotive

N. AmericaN. AmericaUtilitiesUtilities

AerospaceAerospace

EnergyEnergy

Global UtilitiesGlobal Utilities Film and TelevisionFilm and Television

Metals & MiningMetals & MiningMetals & Mining

Vertical Industry E-MarketplacesVertical Industry E-Marketplaces

eHitexeHitex

Page 23: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Dot ComsDot ComsVerticalsVerticals

HorizontalsHorizontals

AutomotiveAutomotive

B2B Seamless Interoperation “Looks Like the Internet”

Page 24: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Global Trading WebGlobal Trading Web

Vehicle Manufacturing

Healthcare, Pharmaceuticals,

& Bio Tech

Building, Materials, & Construction

High Tech

Retail

Finance & Insurance

Public & Fed Gov.

Telecommunications & ISPs

Food Production & Merchandising

Industrial Products & Process Manufacturing

SME Markets

Net Market Maker E-Marketplaces

Page 25: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Global Trading Web

AutomotiveAutomotive

EnergyEnergy

AerospaceAerospace

TelecommunicationTelecommunication

Utility Utility ExchangeExchange

(21 Members)(21 Members)

The World’s Largest B2B Trading Community

The Internet Enhanced for

Business

Page 26: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

The GTW Is More Than Just Technology…The GTW Is More Than Just Technology…

The Global Trading Web Association is The Global Trading Web Association is

a voluntary international business a voluntary international business association designed to association designed to

Facilitate and promote Facilitate and promote

growth of global growth of global

B2B e-commerce B2B e-commerce

30+ 30+ mega exchangesmega exchanges 100s of Net Market Makers100s of Net Market Makers 100s of service providers100s of service providers 50,000+ suppliers50,000+ suppliers 100s of thousands of buyers100s of thousands of buyers

$ 2.5 Trillion of Buying Power

Page 27: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

AGENDAAGENDA

Why eMarketplace

Why Now

Why Commerce One

How…

ROI

Summary

Page 28: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Types of EngagementsTypes of Engagements

Non revenue generating

No revenue sharing deals

Defined community

One to Many

Mega Exchanges, RMPs

Revenue generating

Revenue sharing / Equity deals

Open dynamic community

Many to Many

Private Exchanges

Public Exchanges

Net Market Makers

e-Procurement

Page 29: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Large

NMM & Horizontal eMarketplaceNMM & Horizontal eMarketplace

Company Size

Small

Medium

Horizontal eMarketplace

NMM

for

Industry

A

NMM

for

Industry

B

NMM

for

Industry

C

NMM

for

Industry

D

Page 30: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Value Proposition for NMMValue Proposition for NMM

Fastest time to marketFastest time to market

Differentiate marketplace and build Differentiate marketplace and build unique branding (‘stickiness’) unique branding (‘stickiness’)

Generate multiple revenue streamsGenerate multiple revenue streams

Leverage resources and expertise Leverage resources and expertise through Commerce One’s global trading through Commerce One’s global trading communitycommunity

Page 31: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Net Market Maker Solution

Net Market Maker Solution

Transaction Services

Business Services Framework

Financial Services

Auction Services

Order Management

Services

Content Services

Buying Services

Builder

Bundled Services

Add-In Services

Connectivity Security Management

Net Market MakerSolution

Transaction service provided by

Global E-marketplace Partner

Page 32: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Net Market Maker SolutionNet Market Maker Solution

Net Market Maker Solution

Transaction Services

Business Services Framework

Financial Services

Auction Services

Order Management

Services

Content Services

Buying Services

Builder

Bundled Services

Add-In Services

Connectivity Security Management

Builder (Community Services)

• Community is key for NMM e-marketplace• Establish and maintain community of

buyers and suppliers• User Management• User self-service • Registration Process • Trading Partner Directory

Page 33: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Net Market Maker SolutionNet Market Maker Solution

Net Market Maker Solution

Transaction Services

Business Services Framework

Financial Services

Auction Services

Order Management

Services

Content Services

Buying Services

Builder

Bundled Services

Add-In Services

Connectivity Security Management

Catalog content Management Services through GMP Value Added Content Services to differentiate and generate revenues (ownership of catalog content):

Sourcing Parametric searching Cross-Selling Product substitution

Editorial content Editors templates Guidance on content types Editor style guides

Content Services

Page 34: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Net Market Maker SolutionNet Market Maker Solution

Net Market Maker Solution

Transaction Services

Business Services Framework

Financial Services

Auction Services

Order Management

Services

Content Services

Buying Services

Builder

Bundled Services

Add-In Services

Connectivity Security Management

Buying Services - for buyers

Establish a buying club Self service and ease of use Based on BuySite Portal Edition (future: buying club solution)

Order Management Services - for suppliers

Rapid adoption of suppliers into NMM community Offer new sales channel for suppliers

Buying Services - for buyers

Establish a buying club Self service and ease of use Based on BuySite Portal Edition (future: buying club solution)

Order Management Services - for suppliers

Rapid adoption of suppliers into NMM community Offer new sales channel for suppliers

Page 35: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Net Market Maker SolutionNet Market Maker Solution

Net Market Maker Solution

Transaction Services

Business Services Framework

Financial Services

Auction Services

Order Management

Services

Content Services

Buying Services

Builder

Bundled Services

Add-In Services

Connectivity Security Management

Auction Services

Auction Services

B2B Auction solution for dynamic sourcing and selling of items Fully hosted ASP model

Fast set-up and roll-out Easy, browser based access Privately branded for NMM

Provides market liquidity to NMM Drives transactions Attracts new trading partners Creates recurring revenue stream

Auction Services

B2B Auction solution for dynamic sourcing and selling of items Fully hosted ASP model

Fast set-up and roll-out Easy, browser based access Privately branded for NMM

Provides market liquidity to NMM Drives transactions Attracts new trading partners Creates recurring revenue stream

Page 36: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Net Market Maker SolutionNet Market Maker Solution

Net Market Maker Solution

Transaction Services

Business Services Framework

Financial Services

Auction Services

Order Management

Services

Content Services

Buying Services

Builder

Bundled Services

Add-In Services

Connectivity Security Management

Rapid enablement of new business services Differentiate e-marketplace Generate new revenue streams:

Self developed services Third party services GMP provided services

Rapid enablement of new business services Differentiate e-marketplace Generate new revenue streams:

Self developed services Third party services GMP provided services

Business Service Framework

Page 37: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Net Market Maker SolutionNet Market Maker Solution

Net Market Maker Solution

Transaction Services

Business Services Framework

Financial Services

Auction Services

Order Management

Services

Content Services

Buying Services

Builder

Bundled Services

Add-In Services

Connectivity Security Management

Leverage infrastructure, connectivity and integration services of GMP Real-time transaction processing Immediate access to trading community and Global Trading Web (GTW)

Transaction Services

Provided by Global E-marketplace Partnersas a service to the Net Market Maker

Page 38: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

AGENDAAGENDA

Why eMarketplace

Why Now

Why Commerce One

How…

ROI

Summary

Page 39: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Automation of Business Processes

Broaden Customer & Supplier Reach

Increased Productivity

Improved Customer Relationships

6%

12%

16%

16%

20%

36%

42%

54%Cost Reduction

Greater Accuracy

New Revenue

Standardization

Source: Forrester Research, Inc.

Why Join e-Marketplaces?Why Join e-Marketplaces?

Page 40: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Moving to B2B Delivers Dramatic Supply Chain Savings

Back-End Supply Chain Cost Savings(Dollars Per Vehicle - North America)1,200

1,000

800

600

400

200

0Purchasing

ProcessInventoryCarrying

WarrantyExpense

ProductivityGains

Scrap &Rework

AlignSpecifications

ConsolidateVolume

Align w/Low CostSuppliers

TotalSupplyChain

$76

$84

$36

$67$160

$103$50

$115

$187

$302 $91

$147

$238$47

$70$94

$368

$695

$1,064

OEM

Supplier

Source: GS Equity Research

Page 41: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

$75$75$75$75

Supplier

$1000$1000

$950$950

$3$3 $3$3

BuyerBuyer

e-Marketplacee-Marketplace

ERPERP

Total Cost: $956

How B2B E-Commerce Reduces Costs How B2B E-Commerce Reduces Costs

Total Cost: $1,150

$1,150 - $956 = $194

Page 42: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Moving to B2B Delivers Dramatic Supply Chain Savings

Back-End Supply Chain Cost Savings(Dollars Per Vehicle - North America)1,200

1,000

800

600

400

200

0Purchasing

ProcessInventoryCarrying

WarrantyExpense

ProductivityGains

Scrap &Rework

AlignSpecifications

ConsolidateVolume

Align w/Low CostSuppliers

TotalSupplyChain

$76

$84

$36

$67$160

$103$50

$115

$187

$302 $91

$147

$238$47

$70$94

$368

$695

$1,064

OEM

Supplier

Source: GS Equity Research

Page 43: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

Delivering Real Business Delivering Real Business Benefits to SiemensBenefits to Siemens

4 4 operating companies currently doing thousands operating companies currently doing thousands of transactions on the click2procureof transactions on the click2procureSMSM e- e-marketplacemarketplace

300–500 current users with 30,000 planned by Q1 300–500 current users with 30,000 planned by Q1 2001 2001

Anticipated process cost savings of 75%, when Anticipated process cost savings of 75%, when fully implementedfully implemented

A business-to-business A business-to-business e-marketplace for Siemens e-marketplace for Siemens operating companies operating companies

Siemens Procurement and Logistics Services LLC

Page 44: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

AGENDAAGENDA

Why eMarketplace

Why Now

Why Commerce One

How…

ROI

Summary

Page 45: Winning in the New Economy Kenny.Chiao@CommerceOne.com 14 February, 2001

E-Commerce EvolutionE-Commerce Evolution

B2B has become the way B2B has become the way business is done todaybusiness is done today

True value is being realized True value is being realized todaytoday

Join or create an Join or create an e-marketplace todaye-marketplace today E2E

Complex Business Process Direct Goods and Services

E-MarketplacesBuying and SellingIndirect Goods and Service

Point-to-Point ConnectionsDiscreet Applications