15
Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support Group, TG Clarissa Cuellar Business Integration Consultant, TG

Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Embed Size (px)

Citation preview

Page 1: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Winding Down: Transition from TG – Technical ConsiderationsJaime HernandezBusiness Integration Consultant, TG

Eric Falkenbury Team Leader-Product Support Group, TG

Clarissa Cuellar Business Integration Consultant, TG

Page 2: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Objectives

• Transition considerations• Suggested activities• Available reconciliation tools• Ongoing TG tools

Page 3: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Transition considerations

• Notification to TG– AdvanTG Web™ (AW) user profile review

• Timelines• AW school support• Non-AW school support• Financial aid management systems (FAMS) programming• TG support and resources after transition• Reconciliation bill

Page 4: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

AW schools

• Upon notification:– Guarantees will discontinue

– AW access will continue (for schools)• Change transaction processing

• Reporting – AW and ad hoc

– Records will continue to be refreshed• Lender manifest

• TG changes

– Electronic funds transfer (EFT) accounts will remain active

– Online lists and School Fact Sheets will continue to be updated

Page 5: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Non-AW schools

• After notification:– Guarantees will discontinue

– EFT accounts will remain active

– Refresh records will continue to be sent

– Ad hoc reporting will still be available

Page 6: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Timelines – Plan ahead

• Considerations– Reconciliation activities

– Request for TG documentation

– Staff training

– FAMs programming

– Discussions with IT, business office

– Communication to students and parents

Page 7: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

AW schools — Ongoing support

• AW purge criteria • AW reports • Change transactions

Page 8: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Check purge criteria

• Increase day range to max value• Review application, loans, and change transactions• If necessary, submit request for data recovery

Page 9: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Reports

• Application Status Report• Application Reject Report• Credit Activity Report• Guaranteed Loan Information Report • Scheduled Disbursement Report• Expired EFT Report• Ad hoc reports• Disbursement reports

Page 10: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Change transactions

• Change Transaction Detail Report• Change Transaction Response Report• Change Transaction Response Summary

Page 11: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Put loans

• AW refreshes loan data upon receipt of lender manifest• One time only• Change transactions on Put loans

Page 12: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Alternative education loan processing

• EFT disbursements• List Assist℠ • AW• Real-time Access (RTA)

Page 13: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Continuing TG resources

• RTA• Integrated Default Assistant™ (IDA™)• List Assist

Page 14: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Notifying TG

• Your Account Executive – (800) 252-9743

• Your Business Integration Consultant• Product Support Group

– (800) 332-1455

[email protected]

• Loan Guarantee Operations– (800) 446-5616

[email protected]

Page 15: Winding Down: Transition from TG – Technical Considerations Jaime Hernandez Business Integration Consultant, TG Eric Falkenbury Team Leader-Product Support

Questions?

This presentation is available for download at

www.tgslc.org/tgconference.