Wimax Report - Expanding the potential of wireless services in the US using the 3.65GHz band

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  • 8/14/2019 Wimax Report - Expanding the potential of wireless services in the US using the 3.65GHz band

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    Expanding the potential of wirelessbroadband services in the US using the

    3.65GHz band

    CONSULTIN

    SENZAFILI

    Monica PaoliniSenza Fili Consulting

    September 2008

    For wireless broadband operators, the availability

    of affordable, clean spectrum in which they can

    deploy the most advanced technologies is critical

    to their success.

    Until recently, operators in the US have faced

    spectrum restrictions that have limited the market

    growth of wireless broadband services. License-

    exempt bands in the 2.4GHz and 5.8GHz

    frequencies have been successfully used by manyoperators, but interference has increasingly

    become an issue, especially for Point to Multipoint

    (PMP) networks. In these bands, operators face

    interference not only from other operators, but

    also from consumer devices (microwaves, phones,

    residential Wireless Local Area Network [WLAN]

    hardware, etc.) that make it difficult to manage

    interference successfully.

    The other two bands that are available in many

    markets are 2.5GHz and 3.5GHz. The 2.5GHz band

    is available in the US, but it is largely controlled bylarge operatorsmostly by Clearwire, Sprint, and

    AT&T. In most countries, wireless broadband

    operators have access to licensed spectrum in the

    3.5-3.7GHz bandalong with a large choice of

    commercial equipment, because this is the

    licensed band most widely used for fixed

    broadband services. In the US, wireless operators

    were not able to use this band until the end of

    2007.

    The Federal Communications Commission (FCC)

    recognized the spectrum limitations that US

    operators faced, and introduced an innovative

    licensing scheme in the 3.65GHz band. It is

    designed to unlock the market potential for

    wireless services and widen the availability of

    broadband to underserved areas in the country.The newly available spectrum is subject to light

    licensing: licenses are not exclusive, and they are

    easy and inexpensive to obtain. In many ways, the

    3.65GHz band promises to combine most of the

    advantages of unlicensed bands with substantially

    lower, manageable levels of interference.

    While the light-licensing scheme used for the

    3.65GHz band is still largely untested because of

    its recent introduction, the results so far are very

    encouraging. Commercial equipment based on

    Worldwide Interoperability for Microwave Access(WiMAX) with the necessary FCC approval is now

    available from multiple vendors. In some cases

    where vendors have invested in Interoperability

    Testing (IOT), operators can use interoperable gear

    from different vendors within the same network.

    As of September 2008, 420 operators nationwide

    have applied for or received a license, and some of

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    them have launched commercial services using

    WiMAX-based equipment.

    Wireless operators have welcomed the availability

    of the spectrum in the 3.65GHz band because it

    allows them to better serve their existing andprospective clients, to extend coverage, or to start

    new deployments in a cost-effective way. This is

    possible because, in addition to the low levels of

    interference, the 3.65GHz band has good

    propagation characteristics that enable Non-Line-

    Of-Sight (NLOS) operations. This results in lower

    deployment costs and better coverage.

    The additional benefit of the 3.65GHz band is that

    it brings wireless operators access to WiMAX-

    based technology, which before now was available

    only for licensed spectrum. WiMAX supportsimproved spectral efficiency, lower per-bit costs,

    and Quality of Service (QoS) for carrier-grade voice

    services and enterprise Service Level Agreements

    (SLAs). As WiMAX equipment is deployed

    worldwide, operators can expect to reap the

    advantages of economies of scalelower

    equipment prices and wider choice of vendors and

    productseven though equipment for the US

    market has to be slightly modified to meet the

    domestic regulatory requirements.

    This paper provides an overview of the

    opportunities for wireless operators in the

    3.65GHz band in the US. It starts with a discussion

    of the key regulatory requirements and the

    available technology options, and continues with

    two case studies of operators (Nex-Tech and Rapid

    Link) that have successfully launched commercial

    services in the 3.65GHz band.

    The FCC regulatory framework forthe 3.65GHz bandLicensing in the 3.65GHz band and FCC product

    certification both started in 2007, with the first

    commercial deployments announced in 2008

    Chronology1984 Fixed Satellite Service (FSS) space-to-earth

    stations allowed to operate in the 3.65GHZ

    band, alongside government and non-

    government radiolocation services.

    2000 Fixed and mobile terrestrial services allowed inthe 3.65GHz, coexisting with existing FSS and

    radiolocation stations.

    2005 Nonexclusive licensing scheme adopted forterrestrial services, with the requirement that

    base stations support a contention protocol that

    minimizes interference. The contention protocol,

    however, was not specified.

    2007 Restricted and unrestricted contentionprotocols defined.

    2007 First 3.65GHz base station certified.Table 1. Chronology

    (Table 1). Table 2 summarizes the key licensing

    provisions for the band.

    The FCCs goal was to create a band with low entry

    costs and minimal regulatory delays to enable

    multiple wireless operators to roll out services,

    while keeping interference at a minimum. In trying

    to find a compromise between expensive, difficult-

    to-obtain licensed spectrum and interference-

    prone unlicensed spectrum, the FCC decided to

    adopt a nonexclusive licensing scheme with a

    contention protocol requirement.

    Under the nonexclusive licensing scheme, there is

    no limit to the number of operators that can obtain

    a nationwide license. The implicit expectation is

    that each operator will focus on selected

    geographical areas and that this will prevent

    spectrum overcrowding. Obtaining a license in the3.65GHz spectrum is a fast and straightforward

    process that can be completed at any time with

    minimal cost (210 USD).

    To manage interference, the FCC uses two tools: a

    requirement that operators make any effort

    necessary to minimize harmful interference, and

    the adoption of a contention protocol. All

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    operators with a license are required to register

    their base station locations with the ULS (Universal

    Licensing System) prior to deployment, and to

    appropriately coordinate operations to minimize

    interference. Operators that deploy first in a given

    area do not enjoy any first-to-market advantageover operators coming on later. They are all

    required to collaborate to find a solution that

    enables multiple operators to coexist.

    Furthermore, base station registration allows new

    entrants in a market to evaluate spectrum

    availabilityas well as market potentialbased on

    the base stations already installed. This may turn

    out to be the most effective tool in preventing

    spectrum (and market) overcrowding. In most

    markets, there is effectively room for only one or

    two operators to roll out services profitably in theband. In this sense, early operators enjoy a

    substantial advantage and may effectively stop

    others from entering the market, unless they are

    not successful at attracting or retaining customers.

    The adoption of a contention protocol to manage

    interference has attracted a lot of criticism from

    operators and vendors alike, especially as the FCC

    initially had not defined what the contention

    protocol was. In 2007, the FCC issued a

    clarification that opened the door to equipment

    certification, but there is still considerable

    uncertainty about which contention protocols will

    be allowed by the FCC.

    The FCC has defined two types. A restricted

    contention protocol manages interference among

    devices using the same wireless interface. WiMAX

    qualifies as implementing a restricted contention

    protocol, as multiple subscriber devices can

    coexist within the same network, and multiple

    networks can coordinate operations to minimize

    interference. All products certified by the FCC todate support restricted contention protocols.

    Unrestricted contention protocols work across

    multiple wireless air interfaces. The FCC defines

    such a protocol as one that can avoid co-

    frequency interference with devices using all other

    types of contention-based protocols.

    Key licensing provisions for the 3.65GHz bandSpectrumband

    Restricted contention protocol: 3.65-

    3.675 GHz.

    Unrestricted contention protocol: 3.65-

    3.7 GHz.

    Multiplexing Time Division Duplexing (TDD).Channelbandwidth

    None fixed. Operator can decide channel

    bandwidth.

    Peak powerlimits

    Base station and outdoor subscriber

    device (fixed): 25 Watts per 25MHz

    channel, with 1 Watt per MHz of

    bandwidth used.

    Subscriber device, indoor (mobile

    device, in FCC terminology): 1 Watt per

    25MHz channel.

    Certificationrequired

    FCC certification ensures that base

    stations and subscriber equipment

    implement an approved contention

    protocol.

    Geographicavailability

    All national territory with the exclusion of

    areas surrounding about 100

    grandfathered earth satellite stations

    (150km radius) and the federal

    governments radiolocation stations

    (80km radius), unless satellite operatorsor the federal government give

    permission to operators to deploy base

    stations in the area. As a result, 3.65GHz

    coverage is not allowed in many East and

    West Coast urban areas.

    Licensingrequirements

    Operators need to obtain a nonexclusive,

    nationwide license first. Each base

    station deployed has to be registered in

    the ULS database to facilitate cooperation

    among operators active in the same area.

    Table 2. Key licensing provisions for the 3.65GHz band

    The listen-before-you-talk protocol used by Wi-

    Fi is the most commonly cited example of an

    unrestricted contention protocol. While a listen-

    before-you-talk protocol can limit the impact of

    interference, it carries significant overhead

    requirements that can dramatically affect the

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    spectral efficiency of the technology. For the end

    user, the difference in performance between

    interference and network congestion may be

    difficult to see. As of September 2008, the FCC had

    not yet certified any equipment that supports an

    unrestricted contention protocol.

    The FCC has reserved the upper half of the

    spectrum (3.6753.700 GHz) for equipment using

    only unrestricted contention protocols, to

    encourage their development. The lower half of the

    band (3.6503.675 GHz) is available to equipmentthat implements both types of contention

    protocols.

    The FCC has also taken into account the fact that

    the band was already allocated to FSS licensees and

    to radiolocation services ( ). As a result,

    wireless operators are not allowed to operate in

    areas surrounding grandfathered satellite earth

    stations and radiolocation stations.

    Figure 1. Grandfathered base stations in the 3.65GHz band. Source: FCC

    The business case for 3.65GHzoperatorsThe US is becoming a sophisticated market for

    broadband services, where subscribers expect a

    reliable and robust connection that supports voice

    and can be rapidly installed. This is true not only in

    high-density urban areas where subscribers have

    multiple broadband access choices, but also in

    rural or underserved areas. At the same time,

    competition is increasing for wireless operators, as

    their previously underserved subscribers

    increasingly have access to wireline access

    Figure 1

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    technologies (Digital Subscriber Line [DSL], cable,

    and fiber) and/or to a competing wireless operator.

    In this environment, wireless broadband operators

    need to have access to the most advanced and

    cost-effective technologies, and to suitablespectrum allocations. These are necessary if

    operators are to provide the services subscribers

    have come to expect at the right price point, while

    still meeting operators profitability targets.

    The 3.65GHz band gives a unique opportunity to

    operators in the US to improve the economics and

    performance of their networks, while giving them

    the flexibility to adopt the business model best

    suited to their requirements. In particular, the

    3.65GHz band presents the following advantages:

    More easily manageable interference. Onlywireless operators have access to the 3.65GHz

    band. No consumer electronic devices or WLAN

    hardware is allowed in the band, significantly

    reducing the sources of interference. Because

    they have to register the location of the base

    stations, operators know in advance how

    competitive a new market is and can work with

    each other to limit interference. It is not clear

    yet how effective such coordination will be in

    practice, if operators are unwilling to cooperate

    fully. In most markets, however, we do not

    anticipate a high number of operators, as this

    would quickly saturate the market and make it

    difficult for the operators to become profitable. Good propagation. Many operators

    accustomed to the higher spectrum frequency

    and lower peak power allowances of the

    5.8GHz band will find the better propagation of

    the 3.65GHz band a main source of cost

    savings (fewer base stations are needed to

    cover the same area) and improved service

    (more reliable connections and enhancedindoor coverage).

    Well suited for data services based on InternetProtocol (IP). The FCC has left operators muchmore flexibility in the use of the spectrum than

    in most licensed bands. Operators are free to

    choose the channel bandwidth, and the

    spectrum is not paired, thus allowing them to

    use TDD, which is better suited to data

    networks, while at the same time offering full

    support for voice services.

    Inexpensive spectrum. Operators can obtain a3.65GHz license very easily for a nominal price.

    While this may have the effect to encourage

    increased competition in the market, it also

    gives the opportunity to any operator, small or

    large, with or without previous experience in

    wireless services to enter the market.

    Nationwide license, but regionally targetedservice. Once an operator obtains a license, ithas the option to deploy when it chooses and

    where it chooses. The FCC views the license as

    an opportunity, not a commitment to roll out a

    service. Operators can choose to rapidly deploy

    large networks to take advantage of animmediate market opportunity, or to deploy

    base stations gradually in response to growth

    in subscriber demand.

    WiMAX-based solutions for the3.65GHz bandOne of the key advantages of the 3.65GHz band isthat it finally gives independent, smaller operators

    the opportunity to deploy WiMAX in the US in a

    licensed-exempt (or light-licensed) environment1

    in an affordable way.

    The attractiveness of WiMAX solutions is evident:

    as of September 2008, all the FCC certified

    products in the 3.65GHz band are WiMAX-based.

    Redline Communications was the first vendor to

    receive FCC certification in 2007. The main

    advantages that WiMAX brings are the following:

    Carrier-grade equipment with QoS support.WiMAX was designed to offer carrier-grade

    1WiMAX-based gear can also be deployed in the license-exempt

    5.8GHz band, but interference may become a concern.

    Interference and less favorable propagation drive operators to

    prefer PTP technologies in the 5.8GHz band or to limit the use

    PMP technologies to residential services.

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    performance in licensed bands, with full

    support for QoS. It makes it possible for

    operators to manage traffic on a per-

    subscriber, per-application, per-flow basis. In

    turn, this gives operators the ability to offer

    SLA-based contracts to business users and tofully support voice services.

    High capacity. Each sector can support 13Mbps with LOS and NLOS and 18 Mbps with

    LOS in a 7MHz channel. This is a substantial

    improvement over previous PMP proprietary

    technologies, which translates in the ability of

    the operator to support more subscribers per

    sector and/or to provide higher bandwidth per

    connection. Some operators may limit the

    number of subscribers per sector to 5 or 10 to

    provide enterprise-level services. Operatorstargeting the residential market may support

    up to 500 subscribers within the same sector.

    NLOS propagation. WiMAX allows operators toreach customers even if they are not located

    along a Line-of-Sight (LOS) path from the base

    station. As a result, operators can deploy fewer

    base stations to get the same level of

    coverageor obtain better coverage with the

    same number of base stations. It also gives the

    operator more flexibility in positioning both

    base stations and Customer Premises

    Equipment (CPE).

    Indoor and outdoor CPE. With WiMAX,operators can choose whether to use indoor or

    outdoor CPE. While many operators still prefer

    the higher performance of outdoor CPE, they

    find the lower costs associated with a desktop

    CPE, which does not require professional

    installation, attractive. However, the FCC

    mandates a substantially lower peak power

    limit (1 Watt for 25MHz channel) for desktop

    modems than for outdoor CPE or base stations,

    on the grounds that these are mobile stations,which have the potential to cause harmful

    interference. This will severely limit the

    adoption of indoor CPE in the 3.65GHz band.

    Lower equipment costs. WiMAX supports wide-channel, multisector base stations, which use

    advanced Orthogonal Frequency Division

    Multiplexing (OFDM) and Orthogonal

    Frequency Division Multiple Access (OFDMA)

    modulation techniques to reach high

    throughput and spectral efficiency. WiMAX

    effectively delivers a lower cost per bit than

    other wireless technologies (and, in particular,

    cellular technologies that operate in narrowerchannels). In addition, operators may expect to

    take advantage of more competitive WiMAX

    equipment prices compared to proprietary

    solutions, which do not enjoy the same

    economies of scale.

    IP-based core network. WiMAX can be moreeasily integrated with other IP-based

    technologies than non-IP cellular technologies.

    It accelerates the development of more

    advanced services, as well as customer

    provisioning and support.Although wireless operators in the 3.65GHz band

    can avail themselves of all the capabilities

    supported by WiMAX technologies, they cannot use

    WiMAX Forum CertifiedTM products targeted at the

    international market. The equipment that can be

    used in the US has to meet FCC power restrictions

    that are tighter than those prevalent in other

    countries, and vendors need to make small

    adjustments to their products to receive FCC

    certification. While the underlying technology,

    performance levels, reliability, and features are the

    same as those for certified products sold by the

    same vendor in the international market, operators

    have to be careful to choose those vendors that

    have developed a specific solution to address the

    US market.

    Similarly, the guarantee of interoperability across

    multiple vendors that the WiMAX Forum

    certification program provides should not be

    assumed to necessarily extend to 3.65GHz

    equipment. In many cases, vendors with

    interoperable products in the 3.5GHz band willindeed have interoperable products in the 3.65GHz

    band but operators need to verify with the vendors

    that that is what they are getting. Some vendors

    have invested in IOT with others within the WiMAX

    ecosystem to further ensure operators can benefit

    from a range of applications and devices.

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    The operators viewOperators agree that the 3.65GHz band improves

    their business case and their ability to successfully

    serve their customers. However, there aresubstantial differences among operators as to what

    these goals mean and how they plan to achieve

    them.

    In this paper we present the experience of two

    operators that have different business models,

    operate in different areas, target different

    segments, and have different performance

    requirements.

    Other deployment models are also possible and

    indeed are being used by other operators,

    providing evidence of the flexibility of the solutions

    in the 3.65GHz band.

    Initially, the 3.65GHz band was presented as a way

    for small, independent, rural operators to have

    easy access to affordable licensed spectrum and to

    offer broadband connectivity to bridge the digital

    divide in underserved areas. Many 3.65GHz

    operators, however, have their sights set on urban

    and suburban markets, where they face

    competition from wireline operators and, in somecases, wireless operators (e.g., Pipeline Wireless).

    Residential and small business users are typically

    considered the ideal market segment for 3.65GHz

    operators. Operators like Rapid Link, however, are

    targeting exclusively business users, although the

    band is clearly not ideal to serve large businesses,

    which often need a Point-To-Point (PTP)

    connection.

    Regional operators like Nex-Tech or Le-Ru

    Telephone Company were initially considered to bethe ideal candidates for the band. However,

    operators such as NextPhase, Nth Air, and Rapid

    Link have US-wide ambitions, and even though

    they do not plan to cover the entire country, they

    are expanding to multiple urban centers across the

    USand in some cases, they cover or plan to cover

    the same cities.

    In most cases, operators use different wireless

    solutions in different bands. They also often offer

    wireline services, and the 3.65GHz deployment is

    used strategically to address a specific market

    segment, rather than being the core service offered

    (as it is, for instance, the 2.5GHz band forClearwire in the US). The network rollout approach,

    however, varies considerably across operators. In

    some cases, such as Nex-Tech or Rapid Link,

    3.65GHz deployments are organic and driven by

    subscriber demand and the need to increase

    capacity in specific areas. Other operators, such as

    Nth Air or NextPhase, are using the 3.65GHz band

    to expand their coverage to new areas and

    markets.

    We do not expect any of these models to become

    prevalent, but rather the success of each is tied tohow well it fits the overall targets and requirements

    of the operator.

    Case study: Nex-TechNex-Tech in many ways fits the model of the

    operator targeted by the 3.65GHz regulation. It has

    a very clear regional focus in Northwest Kansas,where it serves a mix of residential and small

    business users with multiple wireline and wireless

    technologies. Nex-Tech coverage areas include

    Hays (pop. 20,000) and many other cities in the

    region, including Salina (46,100), Great Bend

    (15,500), Russell (4,700), Phillipsburg (2,700), and

    WaKeeney (1,900). Smaller centers such as Lenora

    (306) are also covered.

    Nex-Tech is a subsidiary of Rural Telephone, the

    local phone operator that has been serving the

    area since 1951. In addition to wireless Internetaccess, Rural Telephone offers local and long

    distance voice services, cellular voice, cable TV,

    and broadband connectivity through DSL and fiber.

    Core market and services offeredNex-Tech has carved a niche for itself as the

    trusted, local service provider that has competitive

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    service offerings, but is not necessarily the lowest-

    cost one. Its focus is on the quality and reliability

    of service and on being able to provide services to

    its customers regardless of location.

    In this context, wireless broadband technologiesallow Nex-Tech to provide coverage in areas where

    DSL and fiber are not available. Of its 15,000

    broadband subscribers, 6,000 use wireless

    broadband access. These customers are served by

    a mix of equipment from different vendors and

    operating in various frequencies (700MHz,

    900MHz, 5.xGHz), with the 3.65GHz base stations

    being the latest addition to the mix.

    In many instances, new subscribers do not even

    know they will receive wireless connectivity. The

    price, reliability, and quality of the service areexpected to be the same across technologies.

    The main customer focus is on the residential

    market, which accounts for 80% of subscriptions,

    many of which include bundled services. Examples

    of Nex-Tech Internet access services are shown in

    Table 3. Because of the companys long-term

    presence, reputation, and strong community links,

    churn is very low. Nex-Tech does not even feel the

    need to charge installation or early termination

    fees to keep churn under control, despite the fact

    that it operates in a market where it is competing

    head-to-head with DSL and cable operators.

    Subscribers are free to terminate the service when

    they want.

    Why the 3.65GHz band?Justin McClung, Internet Solutions Manager at Nex-

    Tech, describes the companys 3.65GHz

    deployment as the obvious choice. Nex-Tech has

    learned a lot from previous wireless broadband

    solutions it used, which suffered from interference,limited NLOS, insufficient throughput, and lack of

    reliability and QoS support. The availability of

    affordable 25MHz of clean spectrum with good

    propagation characteristics, and of a next-

    generation wireless broadband technology like

    WiMAX, makes the 3.65GHz band a compelling

    choice indeed.

    Nex-Tech product offeringsfor residential subscribers

    Bandwidth Internet only Internet and voice512kbps $19.95 $34.081.5 Mbps $29.95 $44.083 Mbps $39.95 $54.086 Mbps $49.95 $64.08Table 3. Nex-Tech product offerings for residential

    subscribers

    In particular, McClung notes the following key

    advantages afforded by WiMAX-based equipment

    in the 3.65GHz band:

    Spectrum.So far, Nex-Tech has not faced anyinterference or competition in the 3.65GHz

    band in its coverage area, and it does not

    expect to see much in the future. The market is

    already served by multiple wireline

    technologies (including growing fiber coverage,

    also driven by Nex-Tech). A second wireless

    operator would face considerable challenges in

    penetrating the market and achieving

    profitability in areas with a low density of

    households.

    Performance. With a single-sector base station,Nex-Tech expects to support up to 200subscribers. A base station can cover a radius

    of 2-3 miles in LOS, and 1-2 miles radius in

    NLOS.

    Propagation. WiMAX-based solutions allow formuch-improved NLOS capabilities that make it

    easier for Nex-Tech to reach customers

    outside the LOS path to the base station.

    QoS and advanced traffic management. Theability to manage traffic and assign priority to

    different applications or subscribers is crucialto Nex-Tech, as it enables it to monitor the

    subscriber experience more closely.

    Voice over Internet Protocol (VoIP) support.Although Nex-Tech offers copper-based local

    and long-distance voice services, McClung

    considers VoIP crucial to attract new

    customers. Nex-Tech does not advertise VoIP

    and, as a fixed and cellular operator, does not

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    need VoIP to support voice services, but it is a

    service the subscribers have come to expect.

    Early resultsNex-Techs experience to date in the 3.65GHz

    band has been very positive. The company hasinitially installed three base stations as an overlay

    in areas where it needed additional capacity (

    ). The installation took only 6-8 weeks to

    complete, and Nex-Tech expects the installation

    time to be considerably shorter for future base

    stations. Extensive engineering support from the

    vendor was crucial to the fast rollout. Integration of

    the 3.65GHz infrastructure within Nex-Techs

    existing core network is something McClung feels

    still needs more work. Feedback from subscribers

    has been very positive, for both voice and data

    services.

    Figure

    2

    While indoor CPE would clearly lead to lower

    installation costs and faster subscription activation,

    Nex-Tech feels more comfortable with

    professionally installed outdoor CPE. Indoor CPE in

    the 3.65GHz band is subject to power limitations

    too strict to be widely used and is simply too

    much trouble, according to McClung. He cautions

    other operators to be very skeptical about business

    cases that rest on the assumption of a wide use of

    indoor CPE.

    The business modelThe Nex-Tech business model is very low impact

    in terms of effort and funding required, and it

    promises a steady increase in revenue that closely

    matches the financial outlays. Being an established

    service provider, Nex-Tech uses the 3.65GHz

    network to improve service and increase capacity

    in areas already served. It plans an organic,

    demand-driven rollout that targets areas where

    there is a known potential for revenue growth. In

    some cases, it may deploy new base stations to

    retain customers who need more bandwidth.

    In this context, McClung does not expect funding

    to become an issue for Nex-Tech, as funding

    requirements are contained, and matched against a

    clear forecast of expected revenues.

    One of the central issues for all wireless

    operatorsespecially if targeting the residentialFigure 2. Redline Communications base

    station and CPE in the Nex-Tech network

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    marketis the cost of new connections, including

    CPE and truck roll costs. Nex-Tech estimates that

    the installation cost is about $500 per connection,

    which translates into 14-17 months for payback

    (based on Internet connectivity revenues alone

    i.e., excluding revenues from the same subscriberfor voice or cable TV). McClung does not expect

    the price to come down to DSL modem levels over

    the next few years, either, simply because the

    volume for outdoor CPE will remain lower than for

    that for DSL.

    With its low churn levels, Nex-Tech does not

    appear to be overly concerned about the

    installation costs, as it views them as part of the

    requirement to provide a wide array of reliable

    services (data, voice, TV) to its customers. If Nex-

    Tech cannot provide Internet access, customersmay decide to move all their bundled services to a

    competitor that does provide them.

    Case study: Rapid LinkRapid Link follows a very different market

    approach than Nex-Tech. It exclusively targets

    business subscribers in selected metropolitan

    areas across the country (Atlanta, Dallas, LosAngeles, Omaha, St. Louis, and Washington, DC),

    and it has adopted 3.65GHz equipment to reach a

    very specific marketsmall to mid-size business

    sitesthat are not cost effective to serve with PTP

    links.

    The wireless broadband operations were added to

    Rapid Link through the acquisition of One Ring

    Networks, an alternative access carrier based in

    Atlanta, in March 2008.

    Core market and services offeredAs a vertically integrated service provider, Rapid

    Link provides extensive voice and data services to

    business subscribers through its own facilities-

    based IP network to business users, enterprises,

    and carriers. Rapid Link subscribers rely on a

    network that is physically independent from the

    wireline one and that therefore can provide true

    redundancy to subscribers. Vertical integration also

    allows Rapid Link to offer a wide array of carrier-

    grade voice and data services.

    Rapid Links approach to date has been to target

    business users with high bandwidth requirements(over 5 Mbps) and to provide service with fiber or

    PTP connections, depending on availability and

    customer preferences. Subscriber ARPU is $1,266

    per month, with an average bandwidth of 10 Mbps

    (see Table 4 for more information on product

    offerings). This includes both wireless and fiber

    subscribers, with 80% of subscribers using wireless

    links and accounting for 60% of revenues. Because

    of the high revenues per subscriber, it is easy for

    Rapid Link to justify the cost of a PTP link for each

    subscriber.

    Rapid Link product offeringPlan Description Pricesfrom

    Pro Starter1.5 Mbps symmetrical (1 T1)

    4 voice channels

    1500 minutes domestic Long

    Distance (LD)

    $385

    Pro Basic 3 Mbps symmetrical (2 T1s)12 voice channels

    3000 minutes domestic LD

    $590

    Pro Premium5 Mbps symmetrical (3+ T1s)

    24 voice channels

    5000 minutes domestic LD

    $850

    EnterpriseBasic

    10 Mbps symmetrical

    48 voice channels

    10,000 minutes domestic LD

    $1,275

    EnterprisePremium

    20 Mbps symmetrical

    48 voice channels

    20000 minutes domestic LD

    $1,925

    Table 4. Rapid Link product offerings

    Why the 3.65GHz band?The PTP model breaks down entirely when trying to

    reach a new market segment that includes smaller

    businesses that need only a 25 Mbps connection.

    Even with the low churns levels that are typical of

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    Rapid Link customers, the cost of a PTP link for

    each customer becomes difficult to justify.

    Compared to existing Rapid Link customers, 2-5

    Mbps customers generate lower revenues and

    margins, but they are an attractive market becausethe number of medium-size enterprises is high.

    Furthermore, a cost-effective service for this

    segment allows Rapid Link to offer connectivity to

    branch offices of existing customers.

    The 3.65GHz band is a safe choice that finally

    allows the operator to address this market,

    according to Matt Liotta, Rapid Links Chief

    Technology Officer. Liotta had considered using

    the 5.8GHz band, which the operator uses

    extensively for PTP links, but decided against it.

    While interference can be managed effectively withPTP links, it becomes more difficult to do so in PMP

    networks. Liotta thought that the risk of damaging

    the operators reputation with unreliable

    connections was too high, and he preferred to wait

    for the 3.65GHz band to become available.

    Interference in the 3.65GHz band comes only from

    other operators, and this makes it much more

    manageable. Liotta does not expect to see much

    direct competition in the market in the long term.

    There may be multiple operators initially, but there

    will eventually be consolidation.

    In addition to reduced impact of interference, the

    3.65GHz band allows Rapid Link to use WiMAX-

    based technology, with its full support for QoS

    which is crucial for VoIP services. Good NLOS

    capabilities are also highly valuable in areas like

    Atlanta, where tall trees make radio planning more

    challenging.

    Early resultsThe 3.65GHz-based service was launchedcommercially in June 2008, and as of September

    2008, seven base stations had been installed in

    Atlanta. Rapid Link plans to expand the service to

    other cities in the future. The operator has been

    very impressed with the performance of the new

    gear. Most customers that have been moved from

    a PTP link to a 3.65GHz one have not noticed any

    difference in service level. This is quite impressive,

    as a PTP link provides a dedicated data channel,

    while the 3.65GHz link is contended.

    As voice support is essential to Rapid Link, Liotta

    has adopted an aggressive approach to ensure the

    availability of network capacity for voice calls. Ineach sector, Rapid Link dynamically allocates

    capacity for 48 voice lines (3.8 Mbps, or about 40%

    of the available capacity). Effectively, this

    establishes a dedicated channel for voice calls

    which, however, becomes available for data traffic

    if otherwise unused.

    The business modelDespite the different market approaches, the

    deployment models followed by both Nex-Tech

    and Rapid Link are similar. In both cases, the3.65GHz infrastructure is deployed as an overlay to

    the existing network, thus leveraging the existing

    backhaul links and core network infrastructure,

    doing so in response to demand from subscribers

    or to the need to provide additional capacity.

    In the case of Rapid Link, the dependency on

    subscriber demand is even more direct, as the

    3.65GHz gear is used to address a new market

    segment. When a new subscriber requests a

    connection, Rapid Link decides whether to

    provision it with a PTP link or with a 3.65GHz PMP

    base station. If a 3.65GHz base station is used,

    Rapid Link markets the new service in the area

    directly and through its sales partners.

    This growth approach minimizes the capital

    required for the buildout and directs it to areas

    with proven demand. It allows Rapid Link to avoid

    an expensive and ambitious rollout plan, and to

    start collecting revenues on each new base station

    right away.

    The downside of this approach is that installing a

    new base station (in addition to the CPE at the

    customer site) extends the time needed to connect

    the first subscriber. However, the time required is

    not going to be significantly longer than installing

    a PTP link, and the delay affects only the first

    customer on a base station. (Rapid Link expects to

    have 5 to 12 subscribers per sector and to use

    three-sector base stations.)

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    Within this model, Rapid Link expects to reach a

    breakeven point for all capex within about nine

    months for both PTP and PMP subscribers. The

    ability of the operator to do so depends crucially

    on the ability to leverage existing backhaul and

    core network assets and to combine the newservices with the existing ones.

    ConclusionsThe availability of the 3.65GHz band on a

    nonexclusive licensed basis greatly expands the

    market opportunity for wireless broadband

    services in the US. It will widen the availability of

    broadband in digital-divide, underserved areas,and it will provide more choice to broadband

    subscribers in competitive markets.

    It is still unclear whether the contention protocol

    and frequency coordination mandated by the FCC

    will be effective in controlling the impact of

    interference. The new licensing scheme adopted

    for the 3.65GHz band may prove effective and

    usher in further innovation in licensing frameworks

    in the US and abroad. If its effectiveness is limited,

    operators will still benefit from affordable access to

    the 3.65GHz band and from the ability to finally

    deploy WiMAX-based solutions in the US, even if

    they do not have access to the much more

    expensive and difficult-to-obtain 2.5GHz

    spectrum.

    All types of fixed wireless operators in the US can

    benefit from the availability of the 3.65GHz

    spectrumalthough, realistically, in each market

    the number of operators that will be able to

    successfully operate side by side within the band

    will be limited. This may have the positive effect ofcontaining interference within manageable levels.

    New operators have the opportunity to deploy and

    launch service in urban, suburban, or rural areas,

    and will have the ability to expand their network as

    desired with time, provided they avoid the areas

    where grandfathered stations are located.

    Established wireless broadband operators have

    already started to deploy 3.65GHz equipment to

    expand their reach to new market segments, to

    offer new services, or to improve the performance

    or capacity of their network.

    The availability of WiMAX technology for the

    3.65GHz band will give both new and established

    operators the ability to roll out carrier-grade

    networks with improved performance, NLOS

    capabilities, and QoS support, which can support

    voice and data services on the basis of a

    compelling business case.

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    ReferencesFurther information on the licensing requirements

    for the 3.65GHz band can be found on the FCC

    website (wireless.fcc.gov).

    FCC (2005) Report and Order, FCC 05-56.

    http://hraunfoss.fcc.gov/edocs_public/attachmatc

    h/FCC-05-56A1.pdf

    FCC (2007) Memorandum Opinion and Order, FCC

    07-99.

    http://hraunfoss.fcc.gov/edocs_public/attachmatc

    h/FCC-07-99A1.pdf

    Acronyms3G Third Generation

    CPE Customer Premises Equipment

    DSL Digital Subscriber Line

    FCC Federal Communications Commission

    FSS Fixed Satellite Service

    IOT Interoperability Testing

    IP Internet Protocol

    LD Long Distance

    LOS Line Of Sight

    NLOS Non Line Of Sight

    OFDM

    Orthogonal Frequency Division

    Multiplexing

    OFDMAOrthogonal Frequency DivisionMultiplexing Access

    PTP Point To Point

    PMP Point to Multipoint

    QoS Quality of Service

    SLA Service Level Agreement

    TDD Time Division Duplexing

    ULS Universal Licensing System

    VoIP Voice over Internet Protocol

    WiMAX

    Worldwide Interoperability for

    Microwave Access

    WLAN Wireless Local Area Network

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    About Redline CommunicationsRedline Communications (www.redlinecommunications.com) is the

    leading provider of fixed and mobile standards-based wireless

    broadband solutions. Redlines RedMAX WiMAX Forum Certified

    system, RedMAX 4C Mobile WiMAX products, and its award-winning

    RedCONNEX and RedACCESS families of broadband wireless

    infrastructure products enable service providers and other network operators to cost-effectively deliver high-

    bandwidth services, including voice, video and data communications. Redline is committed to maintaining its

    wireless industry leadership with the continued development of WiMAX and other advanced wireless

    broadband products. With more than 100,000 installations in 85 countries, and a global network of over 170

    partners, Redline's experience and expertise helps service providers, enterprises and government

    organizations roll out wireless broadband networks to support advanced communications.

    About Senza Fili ConsultingAt Senza Fili we have in-depth expertise in financial modeling, market research, business

    plan support, business development, RFP and vendor selection support, due diligence,

    white paper preparation, and training. Our clients are international and span the entire

    value chain: they include fixed and mobile operators, ISPs, greenfield operators, vendors,

    solution providers, system integrators, investors, and industry associations.

    At Senza Fili we have in-depth expertise in financial modeling, market research, business

    plan support, business development, RFP and vendor selection support, due diligence, white paper

    preparation, and training. Our clients are international and span the entire value chain: they include fixed and

    mobile operators, ISPs, greenfield operators, vendors, solution providers, system integrators, investors, and

    industry associations.

    CONSULTING

    SENZA

    FILI

    For more information, you can visit us at www.senzafiliconsulting.com, or you can contact us at

    [email protected] or at +1 425 657 4991.

    2008 Senza Fili Consulting LLC. All rights reserved. This white paper was prepared on behalf of Redline Communications. The views andstatements expressed in this document are those of Senza Fili Consulting LLC and they should not be inferred to reflect the position of RedlineCommunications. The document can be distributed only in its integral form and acknowledging the source. No selection of this material can becopied, photocopied, duplicated in any form or by any means, or redistributed without express written permission from Senza Fili ConsultingLLC. While the document is based upon information that we consider accurate and reliable, Senza Fili Consulting LLC makes no warranty,express or implied, as to the accuracy of the information in this document. Senza Fili Consulting assumes no liability for any damage or lossarising from reliance on this information. Trademarks mentioned in this document are property of their respective owners.

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