WHY

SIMPL

IFY W

HEN YOU

CAN MULT

IPLY

?

LOOKIN

G CLO

SER A

T EU

ROPE’S

COMPL

AINTS

HIG

HWAY

Kim Leonard SmouterKim.smouter@enna-europe.org

Kim Leonard SmouterKim.smouter@enna-europe.org

EVA IS A EUROPEAN CITIZEN

Eva is concerned about European employers’ dependency on unpaid internships.

She thinks that this will have a bad impact on pensions, and she thinks in many countries that this in fact illegal.

She wants Europe to do something about it.

A.B.C. MIDDLE OF NOWHERE

A.B.C. is a local NGO located in Middle of Nowhere.

They are upset about the recycling programme operating in their city.

The quality is poor and they believe that it contradicts stated EU aims around the environment. They want the city to be taken to task by Europe

THEY HAVE A PROBLEM AND WHAT THEY WANT IS:

EUROPE DOESN’T QUITE WORK LIKE THAT…

YET EUROPE’S STATED AIM IS TO BETTER CONNECT

WITH PEOPLE… AND WITH NON-PROFIT ORGANISATIONS

EUROPE IS AWARE ITS AN UPHILL BATTLE

SO TO HELP, EUROPE’S CREATED A HIGHWAY

THERE ARE NOW 5 MAJOR EXITS

1. Access to documents

2. Direct complaints to: the Commission

3. Direct complaints to: the Ombudsman

4. Direct complaints to: the European

Parliament

5. European Citizens Initiative

BEFORE WE MOVE ON… REALITY CHECK

EUROPE IS A COMPLEX MACHINE

DIVERSITY IS ITS STRENGTH

DIVERSITY IN EUROPE IS A

“DOUBLE-EDGED” SWORD

DIVERSITY IS ITS WEAKNESS

Different solutions

Different

approaches

Innovation

Different solutions

Different

approaches

Innovation

Overly complex

Slow to adapt

Duplication of

efforts

Overly complex

Slow to adapt

Duplication of

efforts

NOT ONLY IS IT COMPLEX, IT’S NOT JOINED UP

WHY IS IT IMPORTANT TO MENTION?

These form the backdrop to the “down-sides” of the exits…

It’s why there are 5 exists instead of one…

It’s why procedures take time….

And why despite the fact that it is good they exist, there is still room for improvement

In short… WHY SIMPLIFY, WHEN YOU CAN MULTIPLY?

A CLOSER LOOK AT THE 5 EXISTS

EXIT 1: BASIC ACCESS TO DOCUMENTS

• Bound to provide access to documents,

• All institutions are covered,

• No document is excluded – we can request internal documents, etc.

• EXCEPT: if they can be harmful to disclose, Court of Justice, ECB, etc

• Europe has 15 days to respond to a request for documents.

• There are appeal channels should document access be refused namely:• the Court, • or the Ombudsman

EXIT 2: DIRECT COMPLAINTS TO COMMISSION

Alerting the watchdog of the Treaties:

•Process begins, as always, by filling out a form

•Accumulation of hard-evidence is key

•Need to have a clear idea of what directive is being infringed

•Average response time: within 15 days to a month , however a solution can take as long as 2 years to lead to concrete result.

•Whilst an individual process, it is clear that collective action has most impact.

•A complaint essentially can form the basis for an infringement procedure.

EXIT 3: DIRECT COMPLAINTS TO OMBUDSMAN

Alerting the institutional watchdog

•Ombudsman is an appeals channel – the applicant must first complain to the institution directly addressed

•Maladministration only

•Applicant can complain using form accessible online

•Mediatory process, institutions have a few months to respond

•Institutions keen to be seen to support the ombudsman’s work,.

EXIT 4: THE PETITIONS COMMITTEE

Putting it on the Parliamentary Agenda

• Process begins by filling out an online form

• Complaint has to do with EU field of activities

• Takes about 3 months to get a clear sense of whether the EP will examine the case

• Can lead to a request by the EP for the EC to investigate,

• Could be taken up in legislative work of the European Parliament

EXIT 5: THE NEW CITIZEN’S INITIATIVE

• All the previous exits do not allow citizens or CSOs to change the policy course

• Successful ECI’s would.

• Exit 5 will be opened on 1st January 2012

• 1m citizens is the target

• Citizen’s Committee of 7 citizens in 7 Member States is needed

• Within the existing scope of EU competence

• Registration prior to start with the European Commission

• Statements of support have to come in specified formats

• Different requirements in each Member State as regards proof of identity

• Impact? We will have to wait and see.

WHAT CAN BE IMPROVED

• Time it takes to process

• Remains a top-down inspired mechanism

• Improving the quality of the redress offered

• Things shouldn’t require a political strategy developed by an expert

• Why not a one-stop shop approach?

QUESTIONS…. COMMENTS? BRIGHT IDEAS?