Why Maruti 800 Lost Out

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    END OF THE ROAD

    FOR

    MARUTI 800

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    THE BACKGROUND

    In a journey of over 3 decades,

    Maruti 800 made Dream come true happen to many

    Indians by giving everybody the option to own a decent

    modern car.

    After a full model change in 1986, the 800 has undergone some minor face

    lifts but overall it still remains the same

    Sales have been plummeting in urban areas.

    Non-compliant with Euro IV norms.

    Phasing out of 13 metros beginning April 2010.

    We may see the end of its production at the end of the year.

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    THE OBJECTIVE

    To understand the perception about

    Maruti 800 across various age groups.

    To find out the major considerations in

    choosing a car.

    To understand why a long standing car

    like Maruti 800 finally lost out.

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    RESEARCH TYPE

    Primary Research: Survey

    Sample size: 56

    Age Group: 20-60 years

    Location : Mumbai

    Secondary Research: Internet

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    THE FINDINGS

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    Car owners describe their

    car in terms of.

    Class

    Comfort

    Spaciousness

    PowerEfficiency

    20-30 yrs

    Style/ Elegance

    Sophistication

    Mileage

    Pick upComfort

    30-45 yrs

    Reasonability

    Fuel Efficiency

    Comfort

    Family carInteriors

    45-60 yrs

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    Top 5 Considerations

    while buying a car

    20-30 years

    1. Price

    2. Body Style

    3. Safety Features

    4. Engine andFuel Efficiency

    5. Maintenance

    30-45 years

    1. Price

    2. Engine and

    Fuel Efficiency

    3. Body Style4. Maintenance

    5. Safety Features

    45-60 years

    1. Price

    2. Engine and

    Fuel Efficiency

    3. After Sales4. Maintenance

    5. Safety Features

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    Importance of various

    featuresFuel Effecieny

    17%

    Access11%

    Cargo7%

    Price

    17%

    After Sales

    14%

    Safety

    features

    10%

    Maintenance

    10%

    Drive Wheels

    14%

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    Something more than

    basic??Yes !!!!!

    Remote Keyless Entry

    Electronic Stability

    Telescopic SteeringInterior Styling

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    What comesto your

    mind whenyou hear-

    Maruti 800?

    Senior Citizen car

    Outdated

    Epic

    Dibba

    20-30 yrsOld

    Basic

    Convenient

    ClassicCheap

    30-45 yrs

    Great car during itsera

    Upto the point

    The Indian Car

    Classic

    45-60 yrs

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    Consumer Reviews on Maruti 800

    It is more of a basic car Friend in good and bad times

    Whatever the style pundits might say, there is no car like the Maruti 800.

    The one I had shared all my good moments in life, without complaints or

    protests.

    Every one in India will remember their first view of the Maruti 800, I still

    remember seeing the ss80 model in 1984 at Choolaimedu in Chennai and

    being astounded when I was 17 years old!

    A Thumbs up on

    Reliability

    Mileage

    Maintenance

    Fuel Consumption

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    CONCLUSION

    Maruti 800 has an "image problem" that does

    not make it appeal to the young car buyer.

    A car buyer today ( with increasing disposable

    income and ease of availing loan) demands much

    more than a basic car in terms of features and

    looks.

    Buying a car today is all about enhancing one's

    social image and is a status symbol.

    Maruti 800 clearly loses out on these aspects.

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