Where do the Experts Turn for Answers?

GPUG® Summit 2011November 8-11

Caesars Palace – Las Vegas, NV

Where do the Experts Turn for Answers?

Presenter: Mariano GomezMIS, MCITP, PMP, MVP

GPUG Summit 2011– Las Vegas www.gpug.com

Objectives Introduction and Overview Microsoft CustomerSource and PartnerSource The importance of Networks Jumping on the Social Networking bandwagon Microsoft Dynamics GP Publications Aggregators and Search Engines The Blogging Community Taking advantage of the “Golden Nuggets” Q & A Wrap-up


Where is San Andres Island?At only 27 square km, the island of San Andres is one of the smallest islands in the Caribbean Sea

It belongs to Colombia, but was a former British territory up to the early 1700’s


I get to enjoy this…


Microsoft Dynamics CustomerSource &

PartnerSource

Where the Experts Turn for Answers


Microsoft Dynamics CustomerSource / PartnerSource

Knowledge Base Downloads & Updates Automated Solutions Service Packs & Product Releases Compatibility Charts and Upgrade Paths Downloadable Training Materials

Microsoft Developers Network (MSDN)



CustomerSource – Communities Menu

Communities Options: Microsoft Dynamics Community Ask The Community User Groups Alliance Product Feedback

Support has multiple items like: Knowledgebase Automated Solutions Hot Topics (et, al)

Documentation How-To Installation User Guides (just to mention a few things)


Knowledgebasehttps://mbs2.microsoft.com/customersourceapp/search.aspx


Ask The Communityhttp://community.dynamics.com/f/default.aspx


Updating to Microsoft Dynamics GP 2010https://mbs.microsoft.com/customersource/support/selfsupport/hottopics/hottopic_mdgp2010_update.htm


Automated Solutionshttps://mbs.microsoft.com/customersource/support/selfsupport/automatedsolutions/automatedsolutionsR10.htm


User Guideshttps://mbs.microsoft.com/customersource/worldwide/us/documentation/userguides/


Product Feedbackhttps://mbs.microsoft.com/customersource/productsuggestions/productsuggestion.htm


The Importance of Networks



Sample Network Map

Bob McAdam

Mark Polino, MVP

John Crahan

Constance Quigley

Zubin Gidwani

John Lowther

Victoria Yudin, MVP

Andy Snook

David Musgrave

Mariano Gomez, MVP

Leslie Vail, MVP

Microsoft Product Management Team

Microsoft Product Management Team


How & Where to Meet?

Become BFF with a Microsoft Dynamics GP MVP Microsoft Dynamics Convergence Microsoft Dynamics GP Technical Conference GPUG Summit GPUG National Webinars GPUG Local Chapters Third Party User Groups / Mail Lists Attend Value-Added Resellers (VAR) sponsored

events Follow the various Microsoft Dynamics GP

specialized blogs Social Networking• Twitter• Facebook• LinkedIn



Jumping on the Social Networking bandwagon


How & Where to Meet – LinkedIn


How & Where to Meet – Linked In


How & Where to Meet – Linked In GroupsScan your connections group memberships…


Microsoft Dynamics GP Publications



Microsoft User Manuals

• Available through your Microsoft Partner and Microsoft

• Covers all core modules• Various formats available (PDF, Hard

copies)


Mark Polino, CPA, MVP

Microsoft Dynamics GP Cookbook Author of “50 tips in 50 mins”Author of short storiesWhat you will learn from this book • Create and run macros in Dynamics GP • Activate hidden features of Dynamics GP • Improve Dynamics GP usability by hacking the

system • Leverage SmartList feature using proven

techniques• Enhance Dynamics GP processes using

various tools and tips• Prevent and correct errors in Dynamics GP• Maintain Dynamics GP and ensure proper

operation of the system using optimum processes

• Connect Dynamics GP to Microsoft Office using different options

• Improve the efficiency of ordinary Dynamics GP applications


Victoria Yudin, MVP Microsoft Dynamics GP 2010 Implementation Available on Amazon.com

• Master how to implement Microsoft Dynamics GP 2010 with real world examples and guidance from a Microsoft Dynamics GP MVP

• Understand how to install Microsoft Dynamics GP 2010 and related applications, following detailed, step-by-step instructions

• Learn how to set-up the core Microsoft Dynamics GP modules effectively

• Discover the additional tools available from Microsoft for Dynamics GP


Accolade Publications

• The Dynamics GP Power User Guidebook• Information Flow and Posting• Manufacturing Cost Accounting• Inventory Management Techniques• Confessions of a Dynamics GP Consultant• Maintaining Dynamics GP• Understanding Sales Order Processing• MS-SQL for GP Consultants• Understanding Purchase Order Processing• Customizing GP with The Builders• The Dynamics GP Security Handbook• Extending MS Dynamics GP• Microsoft SQL Server Reporting Services (New)


Aggregators & Search Engines



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Customer Source doesn’t always have an answer – Hail Mary lob it out to Bing!



Where the Experts Search for Answers


Aggregators: Dynamics Community

•http://community.dynamics.com/


•http://gpwindow.com/Aggregators: GP Window


Blog Aggregators – My GP Search•http://mygpsearch.blogspot.com/p/my-gp-

search.html


Blog Aggregators – MY GP Search•http://mygpsearch.blogspot.com/p/my-gp-

search.html


Dynamics GP Application Support and Services Blog

http://blogs.msdn.com/b/dynamicsgp/archive/2008/10/01/microsoft-dynamics-gp-blogs.aspx


Getting the most out of your Microsoft Dynamics GP Community by David Musgrave

http://blogs.msdn.com/b/developingfordynamicsgp/archive/2010/08/03/getting-the-most-out-of-your-microsoft-dynamics-gp-community.aspx


Microsoft Dynamics GP Blog listing by David Musgrave http://blogs.msdn.com/b/developingfordynamicsgp/archive/2008/09/30/microsoft-dynamics-gp-blogs.aspx


Golden Nuggets from Individual Blogs



Individual Blogs & Golden NuggetsMark Polino http://dynamicaccounting.net

http://MyGPSearch.comJivtesh Singh http://gpwindow.com

Victoria Yudinhttp://victoriayudin.com/gp-tableshttp://victoriayudin.com/gp-reportshttp://victoriayudin.com/resources/gp-2010-resources

Mariano Gomez http://dynamicsgpblogster.blogspot.comDavid Musgrave http://blogs.msdn.com/DevelopingForDynamicsGPLeslie Vail http://dynamicsconfessions.blogspot.comJan Harrigan http://www.frxbuzz.comMohammad R. Daoud http://mohdaoud.blogspot.comGP-Dynamics SQL Scripts http://gp-dynamics.com/dynamics-gp-tips-and-tricks.aspISV Central http://isv-central.comThe Support Debugging Tool Portal

http://blogs.msdn.com/developingfordynamicsgp/pages/support-debugging-tool.aspx

John Lowther http://community.dynamics.com/product/gp/gptechnical/b/gpdba/default.aspx

Constance Quigley http://qfactorconsulting.wordpress.comProfessional Association for SQL Server

http://sqlpass.org

http://dynamicaccounting.net/

http://mygpsearch.com/

http://gpwindow.com/

http://victoriayudin.com/gp-tables

http://victoriayudin.com/gp-reports

http://victoriayudin.com/resources/gp-2010-resources

http://dynamicsgpblogster.blogspot.com/

http://blogs.msdn.com/DevelopingForDynamicsGP

http://dynamicsconfessions.blogspot.com/

http://www.frxbuzz.com/

http://mohdaoud.blogspot.com/

http://gp-dynamics.com/dynamics-gp-tips-and-tricks.asp

http://gp-dynamics.com/dynamics-gp-tips-and-tricks.asp

http://isv-central.com/



http://qfactorconsulting.wordpress.com/

http://sqlpass.org/


Individual BlogsVictoriaYudin.com


Individual BlogsDynamicAccounting.net


Individual BlogsDynamicAccounting.net| GP Table Reference | Table Listings


Individual BlogsDynamicAccounting.net| GP Table Reference | Field Listings


Individual BlogsDynamicAccounting.net| GP Table Reference | SQL Scripts


Q & A Wrap Up


Documents

Where do the Experts Turn for Answers?