What Oracle E-Business Suite Customers Can Do with Oracle Fusion Middleware TodayWhat Oracle E-Business Suite Customers Can Do with Oracle Fusion Middleware Today

Nadia BendjedouDirector – Product StrategyApplications DevelopmentOracle Corporation

Nadia BendjedouDirector – Product StrategyApplications DevelopmentOracle Corporation

Markus ZirnVP – Product Management

Fusion Middleware DevelopmentOracle Corporation

Markus ZirnVP – Product Management

Fusion Middleware DevelopmentOracle Corporation

Hannes SmitEnterprise ArchitectAlticor Incorporated

Hannes SmitEnterprise ArchitectAlticor Incorporated

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Follow Enterprise Application Best PracticesMove to the Latest Applications ReleasesPrepare a Roadmap to Evolve to Oracle Fusion ApplicationsInventory your Enterprise Assets

Rethink your “Customization” StrategyConsolidate your Master DataEmbrace SOA-Based IntegrationExtend your Business Intelligence Applications PortfolioAdopt Enterprise Reporting & PublishingSecure your Global EnterpriseCentralize your Applications Lifecycle Management

10 Things You Can Do Today to Prepare for Oracle Fusion Applications

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Leverage the Next Generation Technology TodayExtend the Value of Oracle Applications Unlimited

http://www.oracle.com/applications/evolutionary-path-to-fusion.pdf

Best Practices & Common SenseMove to the Latest Applications ReleasesPrepare a Roadmap to Evolve to Oracle Fusion ApplicationsInventory your Enterprise Assets

Rethink your “Customization” StrategyConsolidate your Master DataEmbrace SOA-Based IntegrationExtend your Business Intelligence Applications PortfolioAdopt Enterprise Reporting & PublishingSecure your Global EnterpriseCentralize your Applications Lifecycle Management

10 Things You Can Do Today to Prepare for Oracle Fusion Applications

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22

33

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Leverage the Next Generation Technology TodayExtend the Value of Oracle Applications Unlimited

http://www.oracle.com/applications/evolutionary-path-to-fusion.pdf

Embrace SOA-Based IntegrationOracle Fusion Middleware

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Rethink your “Customization” Strategy

Leverage Next Generation Technology Today

• Profile Options• User-defined fields

(Flexfield) • Function Security

Setup• Data Security Setup

• Changes the order in which table columns are displayed

• Tailor a query result • Change the color

scheme of the UI• Add attributes on the

display• Folder Forms • Forms

Personalization • Oracle Application

Framework (OAF) Personalization

• Add new functional flows • Extend or override existing business logic

Rethink Your “Customization” StrategyOracle Principles

Rethink your “Extension” StrategyBusiness Requirements

• Extending the functionality (composite applications)• Self-Service functionality

• Larger user population

• Empowering information workers through advanced user interfaces• Ajax-style UI to enable “autosuggest” capability• Expose flows, cross apps, through a single UI• Business users dashboards, real-time gauges of transactional

systems and business processes

Rethink your “Extension” StrategyComposite Applications

• Example and Need: Solution that would allow to monitor and manage warrantee claims• Manual process that is error prone and open to fraud • Need for a secure web based method for registering warrantee claims

into the Oracle Financial Application• Customers need to submit claims through the web• Need to check claim status online

• Solution: Oracle ADF with WebCenter• Front end to interact with E-Business Suite Financials via Web services • In addition, it provides a claims workflow user interface for caseworkers• Leverage the human workflow capabilities of Oracle BPEL PM, while

interacting directly with Oracle E-Business Suite at the back end

Business Issue:•EBS assessed at 35% fit for BT Real Estate needs

•Need platform for matching needs of today 5,000 apps

With FMW:•Plan to reduce apps footprint by 90%

•Implement loosely coupled SOA

•WebCenter, ADF, BPEL for niche functionality

•Also use BI EE, ECM

© British Telecommunications plc

Draft

User Experience Layer this includes the decoupled user interface and business intelligence layer.

Enterprise Workflow layer, standard re-useable business tool for the construction and orchestration of Business Process.

Enterprise Data Layer fully decoupled from both business process and the user experience based on existing enterprise wide strategic solutions that are appropriate to business functionality required.

Enterprise Business Process Layer Oracle BPEL

Enterprise Database Layer Oracle 10gSingle DB Schema for all business processes supported Includes meta layer

User - Workflow InteractionOracle WebCentre (ADF)

Business ReportingEnterprise Business Intelligence Oracle BIEE

Enterprise Data Archive OWB

Enterprise Document Management UCM

ApEx

BAM

EMP Integration Architecture

Rethink your “Extension” StrategyComposite Applications

Business Issue:•Expensive, manual warranty mgmt. process (fax, phone)

•Error / fraud prone and relied heavily on several FTEs to manage the system

With FMW:•3 months implementation of online self-service

•The system processes ~5000 claims per month

•Maintainable application

•Saved $2M annually

•Re-assigned 3 FTEs

Rethink your “Extension” StrategySelf-Service Functionality - Larger User Population

• Examples: Develop a unified, single Web-Interface, Infrastructure and a Collection of Services Providing Access to News, Information, and Content And Corporate Self-Service Functionality to Employees• Consolidate Intranet Sites• Single Point of Entry• Improved & Consistent User Experience• Reduced Sign-Ons• Personalized Content & Services

• Solution: Oracle ADF (Struts and EJB 2.0) + Oracle Portal +Oracle SSO etc…• Front-end UI to interact with E-Business Suite HR Data using Web

Services• Oracle SSO

Rethink your “Extension” StrategySelf-Service Functionality - Empowering Information Workers

• Examples and Business Need: Unlock Buried Functionality…• The recruiting department had a difficult time accessing the standard

Oracle CRM screens to get leads, status leads and to follow up on leads. Most field advisors had very poor connectivity due to location and lack of high speed broadband.

• Even with higher speeds the process was too slow for the advisors to be effective

• E-Business Suite - Oracle Student System (OSS) and Oracle CRM

• Solution: Oracle ADF + Oracle SOA• Custom web JSP based application utilizing back end services to retrieve

and update information• The access time for an advisor through the company portal dropped from

10+ minutes for a single lead to less than 30 seconds over a Sprint wireless card

• The Oracle Fusion Middleware provides standard’s based powerful tools to unlock many of the features in Oracle E-Business that are buried under the standard interface through application specific connectors and other productive enhancement features.

Rethink your “Extension” StrategyTypical Scenario

NativeLogic

NativeUI

Hard to upgrade!

E-Business Suite

Extension with

NativeTools

UIExtension

LogicExtension

Rethink your “Extension” StrategyLeverage FMW for your Extensions

UI – Portal orWebCenter

Humanworkflow

BAM

SSO with ALL Applications

Stan

dard

s-B

ased

SO

A M

id-

Tier

Process

Logic

Easy to upgrade!

WS

WS

WS = Web Service

Error Handling

LogicExtension WS

UI

WS

Rethink your “Extension” StrategyLeverage FMW for your Extensions

UI – Portal orWebCenter

Humanworkflow

BAM

SSO with ALL Applications

Stan

dard

s-B

ased

SO

A M

id-

Tier

Process

Logic

Easy to upgrade!

WS

WS

WS = Web Service

Error Handling

LogicExtension WS

Easy to upgrade!

WS WS

Custom

Legacy

Partner

ORACLE APPLICATIONS

UI

WS

Rethink your “Extension” StrategyCustomer Success

Major University• E-Business Suite Implementation• Extending EBS to larger group of users using BPEL

Steel Products• Oracle EBS for order entry, inventory and CRM• Extend Helpdesk System to the web with ADF and BPEL

Leader in visual display products• Runs E-Business Suite• SOA Suite and ADF orchestrate special pricing approval

High Tech Printing Solutions• Implementing E-Business Suite R12, Siebel & Agile• “No customizations” policy – Use of entire FMW stack$16B VAR• Implementing E-Business Suite R12• SOA Suite, ADF, IdM as platform for composite apps

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Embrace SOA-Based Integration

Leverage Next Generation Technology Today

Embrace SOA-Based IntegrationCustomer’s SOA Roadmap with Oracle

• Build your SOA- Customers’ priorities:

• Modify business processes• Introduce new capabilities• Extend business service portfolio

• Consider pre-built SOA- Customers’ priorities:

• Performance• Scalability• Availability• Security

Process Integration Packs• Loosely coupled

composite business processes

Foundation Packs• Comprehensive process

composition framework

Direct Integrations

Embrace SOA-Based IntegrationE-Business Suite SOA-Enablement• Oracle Integration Repository

• Compilation of information about the numerous service endpoints exposed by the Oracle E-Business Suite of applications.

• Provides a complete catalog of Oracle E-Business Suite's business service interfaces

• Hosted for 11.5.10 --> http://irep.oracle.com/ • Shipped with R12

• E-Business Suite Adapter• Part of Oracle FMW 10.1.3• Provides, bidirectional, multimodal, synchronous, and asynchronous

connectivity• Exposes E-Business Suite Integration Interfaces as Web Services• Interfaces with iRep to expose only recommended public integration

interfaces

Integration Repository

Open Interface Tables,View, PL/SQL APIs

XML & eCommerceGateway

Business Events

Concurrent Programs

E-Business Suite SOA-Enablement Schematic Architecture

Business Service as Web Service

Oracle E-Business

SuiteAdapter

Embrace SOA-Based IntegrationBuild your Own SOA – Oracle SOA Platform

• Connect & Route• Oracle ESB (Enterprise Service Bus)• http://www.oracle.com/appserver/esb.html

• Orchestrate & Transform• Oracle BPEL PM• http://www.oracle.com/appserver/bpel_home.html

• Monitor & Optimize• Oracle BAM (Business Activity Monitoring)• http://www.oracle.com/appserver/business-activity-

monitoring.html

• SOA Governance• WebService Manager and Enterprise Manager• http://www.oracle.com/tools/jdev_home.html

• Oracle Data Integrator (for bulk data transfer/copy)• http://www.oracle.com/applications/oracle-data-integrator-

technical-overview-white-paper.pdf

Build your Own SOASOA Patterns

• SOA-Based Integration (from EAI to SOA)• Legacy Modernization (SOA-Enabling the Mainframe)• B2B Services Network• Multi-Channel Applications• Master Data Management integration• Business process Management

Leading manufacturer of computer control devices• Logitech runs Oracle E-Business Suite and SalesForce.com• SOA Suite provides order visibility to OEM salesforce

SOA - Business Process ManagementCustomer Success

$2.5B For-Profit Education Provider• Uses PeopleSoft HR as well as E-Business Suite• SOA Suite enables rules-based student loan processing

Regional Bank• E-Business Suite and Temenos Implementation• BPA Suite Process Modeling across both Apps

Dutch Government (Collection Agency)• E-Business Suite with particular process flows• BPEL, B2B orchestrating EBS capabilities

Business Issues:• Paper-based approvals

(multiple signatures)

• Custom PHP service request application

With FMW:• Automated provisioning

processes including 11i and PSFT HR

• Leveraged BPEL system integration & human workflow capabilities

• Solution in 7 weeks

SOA - Business Process ManagementCustomer Success

SOA - Data IntegrationCustomer Success

Leading Pharma Company• Runs E-Business Suite, Siebel• Oracle SOA Suite with Coherence as SOA Platform

Major High Tech Company• One of world’s largest E-Business Suite implementation• Integration platform: BPEL, ESB, BAM, OWSM

Manufacturer of home improvement and building products• E-Business Suite, JDE, OTM• BPEL, BAM for integration error handing

Office Supplies Company• E-Business Suite, OTM, Manhattan, Red Prairie• End-to-end integration with BPEL

Business Issue:• Race $200M start-up to

market

With FMW:• Reduced integration efforts

from 100 to 50 weeks

• Internal team maintains BPEL after 2 days of training

SOA - Data IntegrationCustomer Success

Best Practice Centers

• Oracle E-Business Suite Best Practice Center http://www.oracle.com/technology/tech/fmw4apps/ebs/index.html

• PeopleSoft Best Practice Centerhttp://www.oracle.com/technology/tech/fmw4apps/peoplesoft/index.html

• Siebel Best Practice Centerhttp://www.oracle.com/technology/tech/fmw4apps/siebel/index.html

• JD Edwards Best Practice Centerhttp://www.oracle.com/technology/tech/fmw4apps/jde/index.html

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R12R12

R12R12

R12R12

R12R12

OtherApplications

Five implementations of Oracle EBS planned

Purchased ERP solution presents risksIncomplete functionality fitUpgrades/PatchesCustomizations/Enhancements

Use of middleware mitigates risksDecouples business logicAllows layered on extension or enhancementStandardizes application interactionEmbraces orchestration

Solutions become agnostic of service providersUse B2B principles between major applications

Integration MechanismsOracle EBS Application AdapterBusiness EventsDirect Table CRUDJMS/AQ QueuesFTPODI

Staging TablesInterface Tables

AIA Foundation PackStrengthens governance

Business Services RepositoryOracle Services RegistryWeb Services ManagerCanonicalsError Handling & Logging

Concerns/ConsiderationsApplication Identification

Where did I come from?Where am I going to?

End to End transaction MonitoringUnique ID for serviceShared ID for transaction

Incident/problem ManagementSingle triage consoleResolution & Escalation

Solution MigrationHP PPM using ant scripts

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Extend your Business Intelligence Applications Portfolio

Leverage Next Generation Technology Today

Oracle Daily Business Intelligence (DBI)Dashboards Within E-Business Suite

• Role Based Dashboards• Leverages EBS

Infrastructure and Materialized Views

• No Data Movement Required

• Drill Directly to Transactions from Summaries

• Implements in Days• Fastest Path to

Information from EBS• Part of EBS “Rapid

Install”• No Training Required

Financials

FinancialAnalyst

Extend your Business Intelligence Applications Typical Scenario

Financials

FinancialAnalyst

Business Intelligence

Analyst

EnterpriseData Warehouse

Custom ETL

DataMarts

Extend your Business Intelligence Applications Typical Scenario

Call Center Agent

CRM SCM

WarehouseManager

BI EE Analytic Server• Enterprise Semantic Model• Multi-Source Data Warehouse Model• Pre-Packaged Dashboards• Pre-Packaged ETL Maps

ReportDefine Analyze

ConsistentMulti-SourceIntelligence

Extend your Business Intelligence ApplicationsAdopt Enterprise Analytics Strategy with Oracle BI

FinancialsCRM SCM

Extend your Business Intelligence ApplicationsCustomer Success

World’s largest Manufacturer of Electric Motors• Oracle EBS, SAP, Man Man, Star System (Mainframe) • BI EE, SCM BI Apps for “operational dashboard”; EPM HFM

Data Center Services• Quote to Order Completion with EBS• Oracle’s Financial and Order Management BI Applications

Medical Products• “Stryker Pulse”dahboard on top of E-Business Suite• BI EE, BI Sales Apps, EPM within BI EE

Educational Publishing• EBS, SAP, SF; Planning for Employees, Revenue, Expenses• Planning Cubes with Essbase, Plan to use ODI

<Insert Picture Here>Jon Chandler

Quality Director

“The Analytics capabilities in OBI EE and work-flow automation in BPEL PM together have the potential to fulfill our “QAPI” requirements. The offering is unique to Oracleamongst the various BI vendor offerings.”

DetermineMeasures

DetermineMeasuresCollect DataCollect Data

Report DataReport Data

AnalyzeData

AnalyzeData

Identify“Gaps”

Identify“Gaps”

Implement PlanImplement Plan

SelectProjectsSelect

ProjectsMore DataMore Data

Develop a Plan

Develop a Plan

QAQA PIPIQuality

AssessmentPerformanceImprovement

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Secure your Global Enterprise

Leverage Next Generation Technology Today

Secure your Global EnterpriseE-Business Suite Security Data Model

User Responsibilities

User User ResponsibilitiesResponsibilities

ResponsibilitiesResponsibilitiesResponsibilities

Menu EntriesMenu EntriesMenu Entries

UsersUsersUsers

FunctionsFunctionsFunctions FormsFormsForms

Report Security Groups

Report Report Security Security GroupsGroups

MenusMenusMenus

Secure your Global EnterpriseTypical Scenario

Pwd 1 Pwd 3Pwd 2Reset Pwd

HR Admin

FacilitiesManager

ITAdmin

ISAdmin

manualentry

manualentry

manualentry

email

helpdesk ticket

helpdesk ticket

Email System BusinessApplicationsHR System

(Oracle HCM)

ApprovingManager

ApprovingManager

Secure your Global EnterpriseRecommendation for Compliance & Risk Mgmt.

Email System

HR Admin

FacilitiesManager

BusinessApplicationsHR System

(Oracle HCM)

Oracle Identity ManagementCustomer Success

Fast Food Chain• E-Business Suite and WebCenter User Interaction Store Portal• OAM, OIM and OVD for Store Portal on top of EBS

Ivy League College• E-Business Suite • OIM replaces home-grown system & manual processes

Global Temp Staffing Leader• Runs E-Business Suite and PeopleSoft• Oracle Identity Mgr. & Access Mgr. for SOX Compliance

#1 Networking Company• Large E-Business Suite deployment• IdM Suite central platform for managing 70k employees

Business Issue:• Lack of automated processes for on-

/off-boarding employees

• Provisioning of key accounts for SOX auditing

With FMW• HR has one system to work with

• IT get requests that have been pre-approved

• SOX auditors are happy - controls are very tight and de-provisioning is fast.

Identity ManagementCustomer Success