WHAT IS YOUR TRUE VALUE...• Characteristics – you buy into what is asked of you, what you say and do is reflective, you are authentic, your actions are intentional. • How –

WHAT IS YOUR TRUE VALUE:A Good Hard Look into How Your Emotional Intelligence Defines Who You Are

Stephanie Meyer, RN, MS-FNP, NEA-BC

Copyright © 2014 All Rights Reserved.

HERE IS WHAT WE WILL DISCUSS:

Define your VALUE as an employee/clinician.

What kills your VALUE?

What adds VALUE?

How do you stay SANE and HAPPY?



ON THE MAJORITY OF DAYS, DO YOU:

Add Value?

Decrease Value?


WHAT DOES EMOTIONAL INTELLIGENCE HAVE TO DO WITH VALUE?


“

”

E·MO·TION·AL IN·TEL·LI·GENCE (noun)The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. Emotional intelligence is the key to both personal and professional success.

-Webster’s Dictionary


THE VALUE OF EMOTIONAL INTELLIGENCE

Emotional Intelligence (EQ) helps us become more productive and successful, it decreases conflict, builds stronger relationships and increases harmony.


LET’S DIVE A LITTLE DEEPER


EQ

Self-Awareness

Self-Management

Social Awareness

Relationship Management


SELF-AWARENESS

The ability to recognize your own emotions and how they affect your thoughts and behavior, know your strengths and weaknesses, and have self-confidence.


DO YOU EVER

Come to work in a bad mood - EVERHave no boundary between your work life and your personal / public life

Complain – A LOTHave an entitled mindset; want a medal when you perform wellFocus on what you need rather than what the team / organization needs

Assume the worst motivation for other’s behaviorWAIT for things to happen versus MAKING them happenHave a “that’s not in my job description” mentality



SELF-MANAGEMENT

The ability to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.


SELF-MANAGEMENT

problem solvers

flexibility

honesty

interpersonal skills

productivity

confidence

communication

analytical skillsresilience

lifelong learning

integrity

initiative


SOCIAL AWARENESS

The ability to understand how you react to different social situations, and effectively modify your interactions with other people so that you achieve the best results.


RELATIONSHIP MANAGEMENT

The ability to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.


ACTIVITY TIME

How does this affect me?


THE VALUE EQUATION:

Current Performance

Future Potential 3 Emotional

Quotient

Wakeman, Cy, (2013), The Reality Based Rules of the Workplace


THE RULES:

Be Honest!Answer based on actions ONLY!Answers should NOT be based on intention.Questions?


RATE YOUR CURRENT PERFORMANCE!

Rating Scale as follows:

1. Not Meeting Expectations

2. Sometimes Meeting Expectations

3. Fully Meeting Expectations

4. Exceeding Expectations

5. Far Exceeding Expectations


RATE YOUR FUTURE PERFORMANCE!


1. Never

2. Seldom

3. Sometimes

4. Most of the time

5. Always


RATE YOUR EMOTIONAL QUOTIENT!


1. Never

2. Rarely (once or twice a year)

3. Sometimes (every couple of months)

4. Often

5. Daily


THE VALUE EQUATION:

Current Performance

Future Potential 3 Emotional

Quotient

Greaves, J., & Bradberry, T., (2009) Emotional Intelligence 2.0


HOW DID YOU DO?


POSITIVE NUMBERS

• Reality loves

• Drama diffusers

• High-value players

• Sane

• Happy


NEGATIVE NUMBERS

• Thanks for being honest!

• You will improve.

• You are not ALONE!

• Most of you have received high performance scores!


ZERO

• A GREAT starting point!

• Fully accountable zero is better than a delusional 5!

• Happy & peaceful people

• Can move toward adding real VALUE

• Focus on self and personal growth


THE QUESTION IS….

Would YOU Want Yourself As A Team Member?



INCREASE YOUR VALUE!

Be Accountable/Responsible

Dump the Drama

Action ADDS Value

Be Open to Change


BE ACCOUNTABLE


ACCOUNTABILITY IS NOT


ACCOUNTABILITY IS

• Commitment

• Resilience

• Ownership

• Continuous Learning


COMMITMENT

• Definition – will do whatever it takes to get the job done.

• Characteristics – you buy into what is asked of you, what you say and do is reflective, you are authentic, your actions are intentional.

• How – focus less on your job description and more on your role within the organization.

• Are you truly committed?


RESILIENCE

• Definition – ability to stay the course despite setbacks or obstacles.

• Characteristics – resilient, don’t resort to excuses, tenacious, proactive problem solvers.

• How – frame work as “What can I do…”, change your approach, fail often and fast.

• Are you resilient at work – how?


OWNERSHIP

• Definition – whole heartedly accepting the consequences of your actions – no blame or argument.

• Characteristics – you don’t look to others to validate you or provide you motivation to do your job – NO one else has this power or responsibility.

• How – frame your mindset: what was your part in the results, be willing to own your part in the outcome – good or bad.


CONTINUOUS LEARNING

• Definition – using BOTH success and failure continuously to foster improvement.

• Characteristics – using mistakes to inspire the next strategy, use failure to your advantage, you submit to and accept vulnerability.

• How – don’t make excuses, use “I” language, examine what you need to develop in yourself to be successful.


DRAMA – DUMP IT!


ACTION ADDS VALUE• There is no perfect decision – weigh the options and

get moving.

• Operate from the “YES” world.

• Your expertise is what adds value – not your opinion.

• Forget your job description – YIKES! What is your role?

• Resistance can say you are unwilling and/or incapable – proceed with CAUTION.


CHANGEIS

HARD



REFERENCES

• Kase, L. (2008). The four components of Emotional Intelligence. Mindset of success: The science of personal leadership development. Retrieved from: http://pascoaching.typepad.com/the_mindset_of_success/2008/10/the-four-compon.html

• Druskat, V.U., & Wolff, S.B. (2001). Building the emotional intelligence of groups. Harvard Business Review (march issue).


http://pascoaching.typepad.com/the_mindset_of_success/2008/10/the-four-compon.html

REFERENCES CONT’D

• Wakeman, C. (2013). The reality-based roles of the workplace: Know what boosts your value, kills your chances, & will make you happier. San Francisco, CA: Jossey-Bass.

• Wakeman, C. (2010). Reality-based leadership. San Francisco, CA: Jossey-Bass.


Documents

WHAT IS YOUR TRUE VALUE...• Characteristics – you buy into what is asked of you, what you say and do is reflective, you are authentic, your actions are intentional. • How –