Welcome to

us on

We are the most popular practice in

Ashfield district with a modern,

purpose-built building.

Meet the Team

Dr. Jeremy Jenkins

B Med Sci (Hons) BM BS MRCGP University of Nottingham 1984

Dr. Andy Watts

MB ChB DRCOG MRCGP University of Sheffield 1994

Dr. Chris Woods

MB ChB BSc(Hons) DRCOG MRCGP University of Leicester 1996

Dr. Nicole Freeman

MB BS MRCGP DRCOG 1989 Charing Cross and

Westminster Medical School

Dr. Shan Hussain

MB BS 1999 Imperial College University of London

Dr. Carter Singh

BSc (Hons), MBBS (Distinction), MRCGP, DFSRH, DRCOG,

Guy's, King's & St. Thomas' School of Medicine, London

Dr. Katy Osborne

BMedSci, BM BS 1999 University of Nottingham,

MRCGP, DFFP, DRCOG

Sally Hughes, RGN

Practice Nurse

Sharon Hallam, RGN

Practice Nurse

Alison Wallace, RGN

Practice Nurse

Michelle Stillwell, RGN

Practice Nurse

Karon Douglas

Healthcare Assistant

Lynsay Jones

Phlebotomist

Lindsey Twiss

Phlebotomist

Kate

Purchasing & IT Coordinator

Julie & Amelia

Results & Data Admin Team

The Secretaries

Julia, Alison and

Stephanie Yvette

Reception

Stefan

We pride ourselves on trying to

provide appointments as soon as we

can for our patients, with the doctor or

nurse of their choice.

Not sure if you need to see a doctor?

Willowbrook Medical Practice highly recommend the

NHS Direct Symptom Checker.

This is a free service available online

www.nhsdirect.nhs.uk

This can also be downloaded as a free App

Provides health advice and reassurance

24 hours a day, 365 days a year

NHS Direct Symptom Checker

Just enter your home town, gender & date of birth

No other personal information is needed

Answer their questions about your problem

They will give you the advice you need

www.nhsdirect.nhs.uk

Emergency Appointments

We provide an emergency nurse and doctor clinic for

any urgent cases that need to be seen on the same day.

Have you hurt yourself?

Cut, bruise, sprain, knock, fall, insect bite, minor eye

injury, knock to the head (without being knocked out),

toe or finger injury, minor burn?

Please come and see us before considering casualty.

We have a minor injury service and an emergency duty

doctor available Monday to Friday.

Too busy during the day to come to

the doctor?

We offer extended surgeries on

Mondays until 8pm.

Please ask for more details at reception.

Going on holiday abroad?

We have a travel vaccination centre and are the only

local practice to provide the ALL vaccinations (including

the Yellow Fever vaccination).

Please book in for an appointment at reception.

Do you have a bothersome mole, wart,

skin tag, or in-growing toenail?

We provide an in-house minor surgery service in which

our experienced doctors can remove moles, warts, skin

tags, take biopsies and operate on in-growing toenails.

Please book in at reception with one of our doctors.

Are you or any of your friends/family

a bus/truck or taxi driver?

If so…

Please feel free to ask about our bus/truck/taxi driver

medicals (HGV/PSV).

Do you need a GP medical report

writing?

Please ask at reception for further details.

We provide free flu jabs to those

patients that are eligible.

Please ask at reception for more details.

Are you diabetic?

We have a dedicated and experienced nursing team

who deal with all problems related to diabetes.

Have you tried everything to lose weight

but not getting anywhere?

We have a dedicated and experienced nursing team

who deal with all aspects of weight management

including advice on diet, exercise and weight reduction

medication.

Please ask at reception for more details.

Are you expecting a baby?

Do you have children?

We have in-house midwives and we also offer all of the

childhood immunisations and vaccinations.

Do you want to quit smoking?

Have you tried in the past but found it

too difficult?

We have a dedicated and experienced nursing team

who deal with quitting smoking.

Please ask at reception for more details.

Do you take regular arthritis medication?

Are you fed up with going to hospital every month to

have regular blood tests to monitor your medications?

We are proud to offer this monitoring service here at

Willowbrook Medical Practice.

This makes it easier for our patients as they no longer have to

travel all the way to the hospital, pay for hospital parking, pay for

transport to get there or have to walk around a massive hospital.

Do you have stiff & painful knees, hips,

elbows, thumbs, shoulders or heels?

Have you considered a steroid injection to help with

the pain and stiffness?

Please ask at reception to book in with a doctor to

discuss this further.

Do you go to the family planning centre

for the contraceptive pill, coil, injection

or implant?

We provide all of the contraceptive services here at

Willowbrook Medical Practice.

Please ask at reception for more details.

Contraceptive choices –

after you’ve had your baby

Contraception may be the last thing on your mind

when you have just had a baby, but it is something

you need to think about if you want to delay or

avoid another pregnancy. Many unplanned

pregnancies happen in the first few months after

childbirth, so even if you’re not interested in sex at

the moment, it is better to be prepared.

Intrauterine Device (IUD) An IUD is a small plastic and copper

device is put into the uterus. It stops

sperm reaching an egg, and may

also stop a fertilised egg implanting

in the uterus.

It can stay in 5–10 years depending

on type but can be taken out

sooner. Your periods may be

heavier or longer or more painful.

When the IUD is removed your

fertility will return to normal.

A doctor or nurse will insert the IUD.

Intrauterine System (IUS) An IUS is a small T-shaped plastic

device which releases a progestogen

hormone. This is similar to the natural

progesterone that women produce in

their ovaries.

A trained doctor or nurse will put the

IUS into your uterus (womb). The IUS

has two soft threads at one end which

hang through the opening at the

entrance of your uterus – the cervix –

into the top of your vagina.

It works for up to five years.

Contraceptive Injections Contraceptive injections contain a

progestogen hormone which is

similar to the natural progesterone

that women produce in their ovaries.

There are two types of injection.

Depo-Provera protects you from

pregnancy for 12 weeks and

Noristerat protects you for eight

weeks. Both of these are very

effective hormonal methods of

contraception.

Contraceptive Implants An implant is a small flexible rod

that is placed just under your skin

in your upper arm. It releases a

progestogen hormone similar to

the natural progesterone that

women produce in their ovaries

and works for up to three years.

We offer all of these methods

of Contraception – book an

appointment with the Doctor

for more information

Do you or a friend/family member have a

learning disability or mental health

problem?

We think it is important to regularly check on how you

are getting on.

Please ask at reception if you are due for a ‘learning

disability’ or ‘mental health check’.

Are you ‘housebound’?

We have a housebound register.

This allows us to tailor the care we provide for you.

Let reception know your details please for our records

Have you had a

‘well person check’ in the last 5 years?

If not…

Please ask at the reception desk for a nurse

appointment.

Have you changed your telephone

contact details recently or since you

registered with us?

Do we have your current mobile number?

We may need to contact you urgently

Have you or any of your close family

members got Diabetes?

Are you showing any of these symptoms;

increased thirst, tiredness, increased passing

urine, recurrent skin cysts/infections,

unexplained weight gain?

Then please book a health check with

our nurses at the reception desk.

Have you had your blood pressure

checked within the last 5 years?

If not…

Please book appointment with a

healthcare assistant for a BP check

Do you know your cholesterol?

Have you or any of your close family members

had a heart attack or stroke?

If so…

Please book a well person check with our nurse team

Ladies - have you had a smear

within the last 3-5 years?

Do you know that this simple procedure can detect the

early changes which can lead to cervical cancer?

Please book a smear appointment with

one of our nurses.

Seasonal Flu Vaccine

We still have some vaccines left.

If you are a carer or have a long-term illness

then you will be eligible for a free flu jab.

Please ask at reception.

We are proud to be a Training Practice

and our experienced doctors train

the GPs of the future.

Half of our current GP Partners were

trainees here at Willowbrook Medical

Practice themselves.

We have a dedicated team of

approachable and friendly reception

staff who are always happy to

answer any of your questions.

We have a practice website.

Book your next doctor’s appointment,

order your repeat prescriptions and

access a wealth of information.

www.willowbrookmp.co.uk

Why Use Our Practice Website?

Order your repeat medication

Booking and cancelling doctor appointments

and routine blood tests

Consent to our text message service

Update your phone number, address & email address

Why Use Our Practice Website?

Join the electronic Patient Participation Group (ePPG)

Provide your views and suggestions and answer the

ePPG questionnaires

Read the PPG meeting minutes

www.willowbrookmp.co.uk

Why Use Our Practice Website?

Find out about services we offer

Download our newsletter

Download new patient questionnaires to join practice

www.willowbrookmp.co.uk

Why Use Our Practice Website?

Practice boundary information

Opening hours and consultation times

Clinician names

www.willowbrookmp.co.uk

Why Use Our Practice Website?

Career opportunities

Summary care record information and opt-out form

Download the practice booklet

Choose and book information (information on booking

hospital appointments)

We are also on

You can us and get the latest updates

direct on your mobile phone

facebook.com/WillowbrookMedicalPractice

or follow the link on our main website home page

willowbrookmp.co.uk

We are here for you.

This is your practice.

We are always interested to hear

your opinions.

We have a ‘Patient Participation Group’ which you can

join if you would like to contribute your opinion and

influence how your practice is run.

Please ask at reception for more details.

We are now registering new patients.

Please ask at reception for more details.