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Welcome
Solutions for dashboards that are MIA (missing insights and actions)
# T C 1 8
Sarah Coyle
Lead Reporting Analyst
USAA
Information Experience
Transformation of data into something that informs,
describes, persuades, or entertains people
and is perceivable through one or more of the five senses:
taste, smell, vision, hearing, or touch.
Infofinding
How an end user orients themselves to an information
experience, interacts with it, and discovers something
from the experience.
Before getting started…
OrientationA person determines what the informationexperience is about
Data
Source
Date
Range
Informative
Header
Description of
the Workbook
Definition of
the Data
InteractionA person does something to change the experience or the experience changes based on the person
User’s Name is
Part of Visual
User Selects
Criteria for Visual
via Filters
User Selects
Criteria for
Comparison via
Filters
User Hovers Over
Map for
Additional Data
User Hovers Over
Text for Additional
Information
DiscoveryA person learns something they didn’t know before
Combine
Dimensions to
Sort By
Two or More
Put Additional
Dimensions and
Metrics in Tooltips
Visualizations in
Tooltips
Randomly
Generated Fact
Tell them more…
Inspiration
CPS Energy – Will you be my neighbor?
Fitbit – How much sleep did I get?
Fitbit – Is there a pattern?
Fitbit – What more can you tell me?
Insights and Actions Found
Infofinding
How an end user orients themselves to an information
experience, interacts with it, and discovers something
from the experience.
Please complete the
session survey from the
Session Details screen
in your TC18 app