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EverythingYouWantedtoKnowAboutCertifiedAgileLeadership(CAL)
ButWereAfraidtoAsk
BeforeweexplaintheCertifiedAgileLeadership(CAL)program,let’sseewhatpeoplearoundtheworldaresayingaboutitandthesignificantbenefitstheycontinuetoexperience.
TestimonialsFromStudentsAboutTheirCALEducators
JesseFewell,U.S.A.• “Thisisthebestleadershipmeetingwe’vehadallyear”–CIOofU.S.GovernmentAgency• “Thatwassomeofthemostcandidconversationwe’veeverhad(betweentwobranches)”–
BranchChiefofU.S.GovernmentAgency
StefanRoock,Europe• “Ilearnedtobemoreopenforthenewandmorecourageoustryingtheunconventional.NowI
thinkinexperimentswhenitcomestoorganizationalchange.Theclassquestionedmybeliefsandinspiredmythinking.”
MichaelK.Sahota,Canada• “YouwantAgile?Dothisfirst.”–A.Graham,CIO,Metrolinx.(IseeCALIasapre-requisitefor
makingAgilework.SodidthisCIO.)• “Takethecourseifyouwishtolead.It’slikenoother”–K.Wilson,AgileCoach.(Whatweare
seeinghereisitthatCALisnotjustforexecutivesandmanagers.It’salsoforAgileCoachesandScrumMasters.It’sveryrelevantandapplicable.)
• “ThebestleadershiptrainingIhaveeverexperienced.”–J.Bergeron,Partner,PwC
Thesearethekindoftakeawaysthatpeoplearegetting.Verysignificantshifts.
WhatisCALandWhyWasitCreated?
So,whatisCALandwhywasitcreated?Let’slookatthat.WeknowAgileisembeddedallovertheworld.SoftwareisthelifebloodoforganizationsandAgilerunssoftware.So,Agilehashadanincrediblesuccessspreadingallovertheworld.However,ifwelookatthelatest2017-2018StateofScrumsurvey,weseethatAgileischallenged.Thesignificantchallengesare:
• Weseecommitmenttotop-downcontrolmanagement.• Weseeresistancetochange.• Weseelackofunderstandingorsupport.
Agile—andthewaywe’redoingitwithjustCertifiedScrumMastertrainingandCertifiedScrumProductOwner®training—isnotenough.Weneedsomethingmore.
That’swhyCALwascreated.Peoplearesaying“WelovethefoundationalScrumMastertraining.WelovetheProductOwnertraining.It’sfantastic.However,wecan’tgetAgileworkingandwecan’tgetScrumworking.Pleasehelpus.”
ThisiswhereScrumAlliance(andtheCALprogram)enteredthepicture.
TheCALProgramisdesignedtogivepeopletheunderstandingthattheyneedtocreateacontextwhereAgilecanbesuccessful.
CALisaboutlookingbeyondjustScrumatateamlevelintothelargerAgileOrganizationalcontext.IThat’swhyScrumAllianceislivingtheirvisionoftransformingtheworldofworktolookbeyondjustScrumandvisualizeAgileasalargermovementandhowtosupportthat.
CALI
CALIisa17hourleadershipdevelopmentoffering.Itismostcommonlyofferedasa2-3daytraining.Attheend,peoplereceivetheirCALIcredential.
TheCertifiedScrumMaster®(CSM®)Training—byhavingatwo-daytrainingonthebasicsofScrum—didamazingthingsforthecommunity.ItputAgileonthemap,withatwo-dayCSMprogram.IseeCALIasputtingtheAgileOrganizationonthemap.Iseethis
ashavingaprofoundimpactonourwholecommunitytogetAgileworkingatamuchbroadercontext,andtogetAgiletobeeffectiveinmuchdeeperandprofoundways.
Tounderstandthis,let’stakealookatthelearningobjectivesthatdefinetheCALI.Ihaveputthemintothreegroupsseewecanseethekeyareas.
1. Organizational• Culture• Structure• Governance• Trust&Collaboration• Productivity&Metrics• EmployeeEngagement• DelightingCustomer• ManagementTrends
2. Leadership• DevelopmentFramework• Feedback&Behavior• Present,Aware,Engaged• Coaching
3. Change• Complexity&Uncertainty• HumanSystems• ChangeManagement
Whenseenthisway,CALIisactuallygivingthebasicbuildingblocksformakingAgilesuccessful.(afterwehavethebasicsinfrastructuresinplace,ofcourse).Forasolidfoundation,ScrumMaster,ProductOwner,ScrumDevelopertrainingisagreatplacetostart.
CALIactuallycreatesthefoundationneededneedtomakethosethingswork.
Itdoesn’tmatterwhetheryouareusingScrumorKanbanorDigitalorDevOps.TheCALIexperienceisdesignedtocreatethecontextforallofthosethingstoworkmuchmoreeffectivelybylookingatthislargercontextoftheorganization,leadership,andhowweapproachchange.
CALII
ThenextstepisCALII,whichgoesevendeeperandbeyondjusttraining.Therearethreecomponents:advancededucation,validatedpracticeandpeerworkshop.ThegoalistocreateaverycapableAgileleader—eitheramanagerorcoach;achangemakerofsorts—whoisabletohelpinspireandgrowpeople.Inordertoreceivethecertification,attendeesneedtogothroughpeerworkshopstosharetheirlearninganddemonstrateworkingknowledgeofthematerial.
ThekeyCALIIareasare:
• AgileLeadership• AgiletheOrganization• AgileApproachesChange
Theinvitationisforyoutogoonyourjourneytogrowasaleader.Sometimesthroughmisunderstandingyouthink,“Oh,I’mnotamanager.Thisisn’tforme.”CALisforanybodywhowantstoleadeffectivechangewithAgile:AScrumMaster,aCoach,ateamlead,amanager,adirector,anexecutiveoraninspiredteammember.It’sforanybodywhowantstoshowupasaleadertocreateamazingoutcomesaroundthem.
CALisforanybodywhowantstoleadeffectivechangewithAgile.
EveryCALIisUnique
ThenextthingIwanttosharewithyouisverysurprising.Astonishing,evenforsomepeople,isthateveryCALIisunique.MyleadershipjourneyisdifferentfromtheotherCALEducators.EveryonewhoisaCALEducatorhashadauniquejourney.Wehavedifferentunderstandingsofwhatittakestogetahigh-performanceorganizationandofwhatgreatleadershipis.We’veallhaddifferentleadershipjourneys.
Now,thequestionis,whoseleadershipisbest,orwhichoneisbetter?That’snotreallyrelevantorimportant.What’sreallyimportantistoseethat
thereareactuallymanywaystogrowperformance.TheinvitationistotakeCALIofferingsfromdifferentinstructorsbecauseEducatorshavedifferentwaysanddifferenttechniques,differentapproaches,anddifferenttoolsorviewsonmindset.
WithCAL,Educatorsarerequiredtoteachaleadershipdevelopmentmodel.IteachmyownleadershipmodelthatIcreatedspecificallytogetacceleratedgrowth.OtherpeoplemayuseLeadership360°,LeadershipAgility,orsomeotherleadershipmodel.That’showeachCALIprogramisunique.
TheinvitationistofindtheCALEducatorthatinspiresyou.One
whoseapproachfeelsrightforyou.
QuestionsabouttheCALProgram
Question:IsitpossibletouseCALdirectlyafterCSM?
Answer:Yes,itispossible.Therearenopre-requisiteforCALI.
Question:DoIneedtodomyCSPbeforeIdoCAL?
Answer:No,theCALiscomplementarytoanyfoundationalScrumtraining,andprovidesafoundationforgettingAgiletoworkinorganizations.
Question:Mydepartmentdirectorwantstounderstandif/whyIlearnScrumfirstorshouldIlearn/takeCALfirst?
Answer:IrecommendthatyoushouldtakeCALfirstbecauseitcreatestheoverallstructure.Inoneinstance,wewaitedforabouttwomonthsbeforeanyScrumtraininginthecaseofanexecutiveIwasworkingwith.WecreatedahealthyorganizationalenvironmentusingthefundamentalsofCALI.SherealizedwhywewaitedforScrumtraining—itwouldn’thavemadesensebeforeCALI.OnceyoucreateasupportiveorganizationalcontextforAgile,thenintroducingScrumiseasyandnatural.
Question:WhatdoweneedtogetCALcertification?
Answer:Thisisuptoindividualeducator.WhatItellpeopleinmytrainingisthatiftheyareawakeandlisteningforthewholetwodays,theywillreceivetheCALIcredential.That’smyrequirement.TherearesomeveryspecificreasonsthatIhavethisapproachtosupportpeoplelearningrapidly.WiththeCertifiedScrumMaster®training,there’satestaftertheclass.TheCALcertificationisCALI+allthreecomponentsofCALII.
Question:Ifeveryone’sCALIisdifferent,howdoyoumanagetokeepastandardtocertification?
Answer:TheCSMmeansthatpeopleunderstandthebasicsofScrum.WithCALI,itmeansthatpeopleunderstandthebasicsoforganizationsandleadershipcompatiblewithAgile.Wehavelefttheworldononerightanswer,andtherearemanygoodanswersaroundthesetopics.Sothecertificationmeansthatparticipantsunderstandonepath.Let’suseametaphortounderstandthis.
ImagineCALIislikeanicecreamcone.Somepeoplehavethechocolateone.Somepeoplehavethevanillaone.Somepeoplehavethestrawberryone.Buteveryonehasanicecreamcone.Theyallhadadelicioustastydessert.That’smyunderstanding.We’revalidatingeveryonewhosegonethroughthisCALItraininghashadexposureandanunderstandingofthesekeyconcepts.Butwhichapproachtothesekeyconcepts?
That’swhatI’msaying:they’reallgoodicecreams.Butwhatflavordoyoulike?ChooseanEducatorthatyouresonatewith.TrydifferentCALstohaveavarietyofviews,experienceandskill.Whohasleadershipqualitiesthatyouareinspiredby?WhatCALEducatorhasgonethroughtremendousgrowthontheirindividualleadershipjourney?
Thekeyelementofaneffectivechangemakerandaleaderisonewhohashadchallengesandajourneyofgrowth.Thiswillthenhaveanimpactonyourownleadershipjourney.Thiswillprovidetheexperienceandtoolsneededtobecomeapowerfulandeffectiveleader.
Question:Istherearisktospendtoomuchtimewithmanagementratherthanteams?
Answer:Withoutmanagementleading,thereisnochange.Itisreallyabouthavingmanagementowningthechangeinitiative.So,they’retheonescreatingtheorganizationalculturalcontextforsuccess.
Question:WhenIlearnedScrumyearsago,IheardthepracticewouldbringculturalchangebecauseaScrumMasterwillbethechange.
Answer:ScrumMastersplayaveryimportantroleofsupportingchangeatagrassrootslevel.However,unlesswehaveleaderswhoareleadingthisnewwayofbeing—thisAgilemindset—wearenotgoingtoseelastingchangeacrossandwithintheorganization.Infact,ScrumMasterswhoarepushingforachangeinculturewithoutthesupportofmanagementareactuallygoingtointroduceorganizationalconflictanddamagetheorganization.Withouthavingleadershipleading,itgoesawry.
Question:IsthePMI-ACPacompetingcertificationtoCAL?
Answer:Idon’tthinkitis.MyunderstandingofthePMI-ACPandothercertificationsisthatthey’remuchmorefocusedonAgileandatacticalandstrategiclevel.TheCALisuniqueinthatitismuchmorefocusedataculturalandleadershiplevel.MyCALIinparticulargoesverydeepintocultureandleadership.
Question:LeSSisaframeworkthatscalesScrumwithsomesuccess.DescalingorganizationisredesigningorganizationstructurethatimpactsCulturedeeply.Didyouseeinyourexperienceanylimitationindoingthisway?
Answer:LeSSisoneapproachtoimplementingScrum.
WhatmyCALprogramisdoingistakingitastepbackandlookingatthebroaderorganizationalandculturalcontextasaprimarywayofdoingthings.It’saboutcreatinganenvironmentwhereScrum,LeSS,andotherscalingapproachesmayworkeffectively.
It’scomplementary,notcompeting.
Thequestionthenbecomeswheretostart.Inmyexperience,asaCECandCST®,it’smoreeffectivetostartwithcultureandleadershipbeforeinvestinginprocessandstructures.
ThispostisbasedontheScrumAllianceWebinargivenbyMichaelKSahotaon“TheSecrettoHighPerformance”.YoucanwatchthewebinarHERE