Preston Neighbourhood House Inc. trading as the Bridge

Program Lead- Tiered Transition Training Program Position Description

Position Program Lead - Tiered Transition Training Program (TTT)

Reports to Training and Program Manager– ‘the Bridge’

Hours 12 hours per week Area Education

Award Neighbourhood House and Adult Community Education Collective Agreement 2010

Classification and Salary NHACE Agreement 2010 Level 4.1Paid Above Award ratesSalary Packaging available

Supervises Support Workers, Volunteers

Position Commences August 2019

Internal Liaison

Executive Officer, Business Operations Manager, management team, Marketing and Communications Co-ordinator, Bridge staff, volunteers and Board of Management, contractors and Moon Rabbit café staff

External Liaison

DET, City of Darebin Council, Neighbourhood House Network, partnership organisations, other Learn Local and training organisations, local agencies, community groups, other funding agencies.

Organisation OverviewThe Bridge is a vibrant, not for profit community organisation based in the Darebin LGA. We value community ownership and management and provide our services free from discrimination. We are a registered charity and Public Benevolent Institution.

Our PurposeTo strengthen our community

How we say that to people“We empower people to get from A to B”. “We help people move forward”

How we do it

We are a socially, economically and environmentally sustainable organisation that provides social, educational and support programs to meet community needs.

The principles that underpin our work Empowerment –We support and promote inclusion, engagement and opportunities for all Integrity – we operate with respect and trust High quality – we achieve high quality programs and practices for all that we do Community Development – Our community development principles* inform our decisions and

actions

Organisation ActivitiesThe organisation has 5 main areas of activity across multiple sites.

‘Education – the Bridge offers a range of pre-accredited training, employment programs, skills based programs, health and wellbeing programs

Children’s Services - the Bridge offers 3 year Old Kinder and Occasional Care for up to 30 children per session. In addition we run contracted childcare for Melbourne AMEP

Community Programs - the Bridge offers community engagement through social programs, volunteer led groups, a food program, interest groups, volunteer opportunities and community meeting space.

Venue Hire – We have numerous spaces across four different sites. These are available for meetings, private functions, ongoing business hire and workshops.

Social enterprise café - Moon Rabbit. The café operates as a profitable arm of the Bridge business to generate funds towards unfunded community and training programs. In addition, the café serves as a training café, providing work placement for Bridge students both with and without a disability.

The TTT Program The TTT program is for young adults with additional and diverse learning needs. The program

provides pre-employment training and work readiness skills via, classroom activities, group work and hands-on learning in the Moon Rabbit café at The Bridge. The program focuses on building confidence and identifying the unique skillset of each student.

The program is designed to address the challenges experienced by learners with additional needs to find and keep satisfying employment. The program responds to community feedback about the importance of a training offering that can provide a bridge to employment or further education. While the training aspect is very important, there is also a strong emphasis on supporting participants through the key transition stages.

Key Responsibilities

As the TTT Program Lead you will play a pivotal role in the successful delivery of the TTT program. You will deliver a program that prepares and supports participants to become work ready while also developing their ability to identify and manage critical stages of transition. You will be responsible for the associated documentation and compliance of an ACFE program content planning and production.

Program design and development

Design and document curriculum, including session plans and resources within the scope of TTT ACFE modules (course plans)

Design and modify educational resources and delivery modes to meet diverse learning needs of participants

Develop quality training resources, which may involve working with subject matter experts and third parties

Design evaluation methodology and tools to assess the effectiveness of training using surveys, questionnaires, interviews and by observation, in order to plan future training requirements and to amend existing ones as part of the continuous improvement practice

Analyse student information/feedback and provide judgement for ongoing improvement in training sessions.

Compile all required ACFE documentation: student surveys, evidence of work, tutor evaluations, record of results, attendance sheets for each module. Use the learnings from moderation meetings to update and enhance the curriculum and course plans for each TTT module.

Content delivery and classroom management Develop quality relationships with participants to engage them in learning that assist them to

develop strategies to manage transition stages Promote an inclusive and stimulating classroom environment to encourage independent learning,

delivering activities that are innovative and relevant to the participant’s interests and needs Using the principles of Adult Learning and Student Centred Learning, support participants to see

themselves as learners and to gain the confidence to make decisions about their own futures. Support participants to identify their existing skills and skills gaps and develop their plans

accordingly Develop intervention strategies for those students who require additional assistance. Monitor, evaluate and report on student progress in key learning areas and implement strategies to

support students to achieve their learning outcomes Completion of class attendance records and students reports

Program development and logistics Plan, coordinate and schedule all aspects of the program including external partnerships with

industry and other organisations. Plan, coordinate and schedule guest speakers and workshops. Supervise the Education Support Worker and TTT volunteers. Support the Education Support Worker to maintain positive working relationships with referrers

(including DES providers) throughout the program and oversee the final engagements with providers.

Engage local business in order to develop volunteer opportunities and excursion calendar. Develop project-based application of classroom knowledge through events such as the Makers

Market or Annual General Meeting.

Work in partnership with other team members to coordinate and deliver the TTT program. Use of timely, regular and effective communications (both written and verbal).

In partnership with the Bridge Managers support the growth of key stakeholder and partner relationships and ongoing communications

Undertake ACFE reporting and prepare other reports as required.

Personal Attributes Demonstrated capacity to design and modify curriculum with educational resources and the ability

to use various delivery modes to meet diverse learning needs of participants High level written communication and conceptual skills and ability for developing learning and

assessment resources Well-developed presentation and training experience and skills through a variety of channels (face

to face, online etc.). Demonstrated commitment to community values and philosophy and a willingness to support and

enhance the organisation to meet its objectives. Create positive group dynamics with participants Think laterally to meet the varied student needs Undertake regular monitoring and evaluation to inform both present and future programs Understanding of delivery of pre accredited programs to learners with additional learning needs Work as a member of a team to gain positive outcomes for learners Show sensitivity, understanding in working with people with a disability or additional learning

needs Communicate clearly and precisely with a great hunger and drive to support your students to enjoy

learning and focus on future goals Complete relevant documentation in agreed timeframes and to a quality standard