INTO A COMPETITIVE ADVANTAGE

WE TURNSUPPLY CHAINS

WE WORK WITH YOU UNTIL SUSTAINABLE RESULTS ARE DELIVERED

“GRA worked closely with us to develop a comprehensive supply chain strategy to strengthen our business in a rapidly changing retaillandscape. The level of interaction and engagement with our team was exceptional, ensuring a high degree of buy-in for the strategy.Their insight and experience helped us identify the biggest financial opportunities and where our efforts should be focused tosuccessfully execute our strategy and deliver substantial operational improvements.”

“GRA has been working with us off and on for over four years. After setting atransformation agenda for our supply chain that encompassed business process,

organisational structure, and planning systems, they’ve been there to help us make it areality whenever we’ve needed them. GRA are consummate professionals and have

been instrumental in delivering real value from our supply chain. They take a partneringapproach and have great pride in what they do. I wouldn’t hesitate to recommend them.”

GRA can define optimal supply chain strategies and structures, design highperformance facilities and embed best-practice operating processes and systems.We are results-focused with proven approaches for quickly delivering sustainableimprovements in working capital, cost and service level performance.We provide clients with a sustainable competitive advantage by significantlyimproving margins, asset efficiency and supply chain responsiveness.

GRA was founded in 1997. Our team has extensive commercial supply chainexperience across a broad range of industries and at all levels of the process, bothstrategic and operational. Having worked within industry as practitioners toimplement supply chain initiatives, we have first-hand insight into our clients’requirements and challenges. This makes us uniquely qualified to help our clientsachieve their goals.

The single most important factor in achieving sustained success from a solution isthe effective management of the culture - in other words 'the people'. Recognisingthis, GRA has developed a unique approach to assist our clients with effectivechange management. We use techniques, including coaching, mentoring andperformance measurement, to ensure people understand and embrace the newdisciplines.Importantly, our approach is practical. We work hands-on and side-by-side with ourclients through the implementation process to transfer knowledge, up skill ourclients’ teams and ensure sustainable results are delivered. As a result, newbehaviours are adopted and embedded in the business culture to ensure ongoingbusiness improvement success.GRA is uniquely positioned in the supply chain consulting market to offer success-based fee arrangements, where our remuneration is linked to our client’s realisationof actual, documented improvements.We guarantee results and aim for a minimum 3:1 ROI for work undertaken, withtypical returns ranging from 10:1 to 30:1.

THE QUESTIONS WE ANSWER

OVERVIEW

GRA offers a widerange of ProfessionalServices that canprovide your organisationwith resources orcapabilities as anongoing part of yourbusiness. We canprovide proven supplychain experts with theright knowledge and

practical, hands-on experience in a variety of areas from supply chainplanning support right through to expert project management. Ourproven resources can become part of your team, and we work withyou on an ongoing basis to deliver desired business outcomes.

WHAT WE DO

GRA Consultingspecialises in supplychain strategy, planningand execution. Weadvise and consult inareas such as definingoptimal supply chainstrategies & structures,best practice S&OPi m p l e m e n t a t i o n s ,embedding high

performance demand and supply planning processes, inventoryoptimisation, enhancing supply chain technologies, warehouse andtransport optimisation as well as organisational structure and design.GRA Consulting uses a proven change management methodologyto ensure that the results achieved are embedded and sustainedthroughout the organisation.

GRA's Systems divisionworks extensively insystems selection,integration, configuration andimplementation andprovides programmanagement, processdevelopment and changemanagement around systemsimplementations.

We have extensiveexperience with Tier 1 ERP systems as well as "best-of-breed"applications. GRA has partnerships with:

GAINS is a sophisticated'best-of-breed' demand, inventory and supply chain planning andoptimisation system.

An advanced Supply Chain NetworkOptimisation tool that enables companies to model, optimise andsimulate their supply chain operations, leading to major improvements incost, service, sustainability, and risk mitigation.

The global leader in procurement and spendmanagement software solutions to deliver superior procurement results.

GRA has partnered withthe Supply Chain BusinessInstitute to deliver formalshort courses, tailoredcorporate training andexecutive symposiums thathave been developedusing the experience andinsights gained fromdecades of supply chainexperience across multiple

industries and organisations. Our Education and Training offerings havebeen developed based on our experience authoring and delivering universitylevel Masters Courses in Supply Chain.GRA can also deliver tailor-made online eLearning modules and coursesthat can build the capability of your organisation to support sustainableperformance improvement. This is ideal in situations where staff are locatedremotely and can be designed with multiple business unit potential. Wecan develop a learning platform for you that is consistent, sustainable andrepeatable.GRA also has a team of Coach Mentors whose primary role is to workside-by-side with our clients at the planning and execution levels to ensureprocesses are embedded, new skills are learned, knowledge is transferredand that any new disciplines become regular behaviour. Our Coach Mentorsare experienced industry practitioners and have spent 15-30 years insupply chain and planning.

GRA Benchmarkingallows you to measureyour performanceagainst best-in-classcompanies andindustries to identifyi m p r o v e m e n topportunities.Through our advancedSupply Chain StrategicReview process we

diagnose and analyse supply chain performance and benchmark itagainst industry best practice.Our benchmarking data is collected from a wide range of industriesand sources to deliver a true best practice standard that is practicaland relevant to your company and industry.

Developing and designing the optimal supplychain structures and frameworks that bestsupports the business’ service proposition, whilstminimising costs and capital. Aligning the supplychain to the business strategy to deliver themaximum value to the business, customers andkey stakeholders. Activities include:

The assessment, enhancement and developmentof best practice end-to-end supply chain planningthat synchronises the people, planning andsystems to drive the right business outcomes.GRA uses proven change managementmethodologies to ensure that processes areembedded to deliver sustainable results. Activitiesinclude:

In the last two decades GRA has helped over 200 companies across multiple industries identify combined savings of more than $10 billion in value.Typical results we achieve with our clients are:

● increased service levels up to 99.9%● 20-40% inventory investment reduction● 5%-20% spend management savings● the ability to fund business initiatives from

operating cash flow (OCF) improvements● improved return on capital employed

(ROCE)● improved debt to equity ratios

● 10-15% reduction in supply chain costs andimproved operating efficiencies

● improving both fixed asset (facilities) andcurrent asset (working capital) efficiency

● improving profitability by reducing fixed andvariable operating costs such asmanufacturing, storage, distribution, inventory,transportation, procurement and labour

"We selected GRA because their team was top end of town with a down to earth approach.As supply chain specialists their passion for the subject was evident throughout the engagement.

I have and would continue to recommend GRA to companies reviewing either their supply chainstrategy or day-to-day operations."

HOW WE DO IT

Delivering the maximum possible benefit fromyour supply assets and infrastructure. Ensuringkey interactions and handoffs throughout thesupply chain are optimised and synchronised withthe business. With our approach we work hands-on and side-by-side with you throughout theimplementation process to transfer knowledge andup-skill teams. Activities include:

● improving supply chain responsiveness● improved relationships with suppliers and

customers● integration of business goals and

operational practices

“To date the benefits are being delivered. GRA acted in a very professionalmanner and delivered on our expectations.”

“GRA helped us improve morale and productivity almost immediately whilegiving us a roadmap for strategic planning as it relates to our warehouseoperations.”

“Sales and profits are up, and Damaged & Dated is down. The sales team is engaged and enthusiastic about theS&OP process. It’s a nut we’ve been trying to crack for two years, and we’re finally seeing some green shoots.”

“They were very pragmatic in their approach and provided the right balanceof guidance ensuring that we still owned the process for ultimate success.”

“GRA did a fantastic job in analysing our future stock needs and proposinga warehouse solution.”

WHAT OUR CLIENTS SAY

“The team at GRA have helped to both identify and quantify the areas wherewe should apply focus to deliver better landed costs for our members.”

“We saved $14 million in six months…here are the graphs. We’re used tobeing promised these kinds of numbers; we’re just not used to havingthem delivered.”

○ Globe International○ Kathmandu○ Pepkor (Harris Scarf, Best & Less)○ PSW Apparel○ Quiksilver○ Super Retail Group

○ Air Services Australia○ Aurizon○ Boeing○ Cummins Engine○ Goodyear○ Hankook Tire○ Honda Australia○ Marathon Tyres○ Monza○ Peter Stevens Importers○ QANTAS○ Raytheon○ Renault Nissan○ Repco○ Royal Australian Air Force (RAAF)○ Super Cheap Auto○ Sydney Trains○ TJM○ Toyota Australia○ Volvo Truck Australia○ WorldMark○ ZF Group

○ Cement Australia○ CSR Gyprock○ Grace Construction Products○ Hyne Timber○ OneSteel○ Parchem○ Smorgon Steel Australia○ Transfield Services

○ Asahi○ Aussie Farmers Direct○ Bonlac Foods○ Bonland Dairies○ Cadbury○ Chobani○ Comvita○ Fosters Australia

(Carlton & United Breweries)○ Fonterra○ General Mills○ Griffin’s Foods○ Lion Dairy & Drinks○ Martin Brower○ McCain Foods○ McWilliam’s Wines○ Murray Goulburn○ National Foods○ Nestlé○ Sara Lee○ Scalzo Food Industries○ Simplot○ Snap Fresh○ SPC Ardmona

○ Aldi○ AutoBarn○ AutoPro○ Babies Galore○ Best & Less○ Boating Camping Fishing (BCF)○ Fantastic Holdings Limited○ Godfreys○ Goldcross Cycles○ Harris Scarfe○ Lagardère Services

(Newslink Retail)○ Metcash○ Mitre 10○ Officeworks○ Pepkor○ Perfume Connection○ Reece○ Repco○ Spotlight Group○ Super Cheap Auto○ Super Retail Group○ The Spotlight Group○ The Reject Shop○ Wesfarmers

○ Allegro Private Equity○ Australian Electoral Commission○ Australian Food & Grocery Council○ Catalyst Investment Managers○ Cognos○ Ericsson○ Honeywell○ HASSELL○ IBM○ KPMG○ Monash University○ NBN Co○ RMIT○ Telstra○ Wollongong City Council○ Wyndham City Council

○ APL – A Zuellig Pharma Company○ Baxter Healthcare○ Clifford Hallam Healthcare (CH2)○ Liberty Medical○ ProVision○ Sigma Pharmaceuticals○ Symbion Pharmacy Services○ Unilab○ Wesfarmers

○ Angola LNG - SOMG○ Hunter Valley Coal○ Queensland Nitrates Pty Ltd (QNP)○ Rio Tinto○ Western Power

○ Actrol○ Alesco○ Amcor○ Animal Supplies Wholesale○ Aperio Group○ Asahi○ Atlas Specialty Metals○ Aussie Farmers Direct○ Australia Post○ Australian Envelopes (Envotec)○ BASF○ Bayer Crop Sciences○ Bosch○ British American Tobacco Australia○ Cadbury○ Corporate Express○ CPI Group○ EGR○ Fonterra○ Griffin’s Foods○ GWA Group Limited○ Hunter Douglas○ Hyne Timber○ Lion Dairy & Drinks○ Martin Brower (McDonalds

Distribution)○ McCain Foods○ McWilliam’s Wines○ Micador Group○ Murray Goulburn○ Nexans Olex○ Nuplex○ Orora○ Parchem○ Simplot○ SPC Ardmona○ TDG Logistics○ Telegram Paper Goods○ The Laminex Group○ Trek○ Wesfarmers○ Who-Rae

○ Australian Aerospace○ Australian Electoral Commission (AEC)○ Defence Materiel Organisation (DMO)

○ Royal Australian Air Force (RAAF)○ Royal Australian Army○ Royal Australian Navy

GRA Supply Chain Consultants110 Jolimont Road

East Melbourne, Victoria, 3002Tel: (03) 9421 4611

Email: info@gra.net.au

Our customers are ourpartners. We work togetherto provide sustainable,tailored solutions to achievedesired outcomes and realresults. GRA offer aminimum 3:1 return, withtypical returns ranging from10:1 to 30:1. Moreover,GRA is uniquely positionedin the market to offersuccess-based feearrangements, where ourremuneration is linked toour partners’ realisation ofactual, documentedimprovements.

GRA take great care toensure that we have anappropriate blend ofindustry experience. Wehave extensive commercialsupply chain experienceacross a broad range ofindustries and at all levelsof the process.

Having implemented supplychain managementinitiatives within industry ascustomers, GRA has first-hand insight into ourpartners’ requirements andchallenges. Thisperspective makes usuniquely qualified to helpour partners achieve theirgoals.

Our service offerings arecomplemented by a range ofpowerful and proven supplychain optimisation andperformance reportingtoolsets. This enables us tofind greater sustainableopportunities faster usingfact-based analysis thatenable our clients to act withconfidence.

The single most importantfactor in achieving thesustained success of asolution is the effectivemanagement of the culture –in other words, 'the people'.If people issues are noteffectively addressed, there isno chance of ongoingsuccess and any investmentin technology will be wasted.

GRA has developed uniqueapproaches to assist ourpartners with effectivechange management. Weuse techniques includingextensive coaching andmentoring, coupled withappropriate performancemeasurement, to ensure thatpeople understand, embraceand enjoy learning the newdisciplines. We work side-by-side with our partners duringthe implementation process.

GRA Supply Chain ConsultantsSuite 7, 340 Darling Street

Balmain, New South Wales, 2041Tel: (02) 9810 0229

Email: info@gra.net.auwww.gra.net.au

“The current S&OP process was not delivering consistent service levels to our customers and was directly impacting our customer engagement. GRAconducted a full review of our end-to-end demand and supply process encompassing people, processes and systems, delivering a fact-based deep-diveanalysis which identified service level and inventory performance improvement opportunities. GRA also built capability within the organisation on theimportance of S&OP and its role in managing the business. This enabled senior leadership to fully engage in the S&OP process to drive an issues based,KPI driven S&OP process with clear ownership of the forecast and other key areas.”

“GRA helped us reduce inventories and improve operating cash flow by $12 million within 12 months whilst improving stock availability in stores. All the moreimpressive considering we were growing rapidly but experiencing tough retail trading conditions at the time. Pleasingly, we’ve been able to sustain andimprove on these results since then.”

“GRA made sense of the complex issues facing our parts and service operation. They identified a clear strategy and road map to move us towards bestpractice that would support our current and future growth. They understood the complex technical and process side of the business and communicatedsolutions in a clear and effective way. Working side by side with GRA was an enjoyable experience.”

“GRA put together a very knowledgeable and experienced team for us and worked through the complex problem we put to them methodically and in a verypractical way. They gave us a good position to make our decisions for the way forward. Besides the professionalism displayed, the GRA team was veryapproachable and easy to work with.”

WHY WE ARE DIFFERENT

We provide a powerful andunique combination of skillsand tools, and we are theonly firm in Australia withthis end-to-end analysis,design and deliverycapability.