we help people who do a great job do it betterUsing the Common Induction Standards 2010 for effective induction for your staff

February 2012

How a good induction and Skills for Life support recruitment and retention

“What might motivate different people within yourorganisation to stay?”

What motivates a person to stay in your organisation?

‘thank you’

pay

achievements

awards

social events

value

Clear instructions

recognition

team

manager

How a good induction and Skills for Life support recruitment and retention

“Effective and consistent induction is the basis on which to build a workforce that can implement personalised, preventative and protective adult social care.”

Capable, Confident, SkilledAn Adult Social Care Workforce Development Strategy

Skills for Care 2011

Benefits of good induction

Creates: Confidence Inspiration Identity with organisation -understanding of

organisational values

Skilled workforce - Sets attitudes to learning and development

Safety – no dangerous and / or expensive mistakes

Retention – staff will stay longer

Can you afford not to give your staff an effective induction?

Using CIS in recruitment and retention Induction process

Integrate with own processes

Gather evidence in recruitment process

Application form

Interview

References

Implementation

Adult social care in England CIS need to be undertaken by all staff who

are new in post CQC requirement

Common Induction Standards (2010)

Induction – what must I do?

Care Quality Commission (CQC) has

agreed with Skills for Care

Complete the Common Induction Standards within 12 weeks

Must be relevant to the job Learning process, but an assessment one too Workers not be left to work alone until the CIS

are completed and practitioner is ‘safe to leave’ to work alone

What about workers who have already

done CIS? Parts in bold need to be repeated for new

role / setting /organisation Recorded evidence such as references,

certificates and skills audits

Common Induction Standards (2010)

Implementation – delivery / assessment Range of delivery methods to support

Internal / external mentoring Taught training sessions Shadowing Individual research Web guidance E:learning Support materials

Responsibility of manager to sign off

CIS (2010)

CIS (2010)

8 Standards1. Role of health and social care worker

2. Personal Development

3. Communicate effectively

4. Equality and Inclusion

5. Principles for implementing duty of care

6. Principles of Safeguarding in Health and Social Care

7. Person Centred Support

8. Health and safety in an adult social care setting

CIS (2010)

Foundation for future Mapped to mandatory units for H&SC

Diploma In many areas the knowledge required is the

same as that within the diplomas Evidence of learning is crucial for progression

to qualification Priced publications give clear pathways and

mapping information

CIS (2010) Standard 1 Role of health and social care worker

in relation to the organisation, other workers and the person or people supported

main responsibilities and the nature of your professional relationship organisation’s values

policies and procedures value of partnership working with carers importance of keeping records that are up to date, complete,

accurate and legible, be aware of any agreed procedures for recording, storage

and sharing of personal information

Units within the Health and Social Care diplomas: HSC 025 Role of health and social care worker

HSC 028 Handling information

CIS (2010) Standard 2

Personal Development Establishes good practice for future

learning and development Main duties as a care worker Codes of practice Literacy, numeracy and communication

Units within the Health and Social Care diplomas: SHC 22 Introduction to personal development

SHC 32 Engage in personal development

CIS (2010) Standard 3

Communicate effectively With people supported, carers, advocates, colleagues,

other professionals What helps and hinders communication Different forms of communication Meeting different communication needs and

preferences Confidentiality

Units within the Health and Social Care diplomas: SHC 021 Introduction to communication

SHC 31 Promote communication

CIS (2010) Standard 4

Equality and Inclusion value and importance of equality and inclusion legislation about equality and diversity support that can include anyone and that respects

their beliefs, culture, values and preferences. challenge prejudice at work people you support or other staff members

Units within the Health and Social Care diplomas: SHC 023 Introduction to equality and inclusion

SHC 33 Promote equality and inclusion

CIS (2010) Standard 5

Principles for implementing duty of care what ‘duty of care’ means and how it contributes to

safeguarding how to handle comments or complaints and

recognising the value of recognise adverse events, incidents, errors and ‘near

misses’ and any procedures

understand ‘whistle blowing’

Units within the Health and Social Care diplomas: SHC 024 Introduction to duty of care

SHC 34 Principles for implementing duty of care

CIS (2010) Standard 6

Principles of Safeguarding in Health andSocial Care main types of abuse and recognise their signs and symptoms what helps make a person especially vulnerable to abuse where to find further information how you must respond to any suspected abuse what you can and cannot do and who to ask for support and

advice aware of national and local policies and systems

Units within the Health and Social Care diplomas: HSC 024 Principles of safeguarding and protection

CIS (2010) Standard 7 Person Centred Support individualised service determined by each person, not

a ‘one size fits all’ approach dignity and respect person-centred values advance care planning principles of ‘active participation help people to develop self-care skills Early and accurate recognition of symptoms of

dementia Units within the Health and Social Care diplomas: HSC 026 Implement person-centred approaches HSC 036 Promote person-centred approaches

CIS (2010) Standard 8 Health and safety in an adult social care setting Important that you know what you can and cannot do and when

and who to ask for help with health and safety. key legislation, responsibilities, agreed ways of working, risk

assessments moving and assisting respond to accidents or sudden illness first aid infection prevention and control fire safety security within the workplace recognise and manage stress food safety, recognition of signs of poor nutrition and hydration

Units within the Health and Social Care diplomas: HSC 027 Contribute to health and safety

HSC 037 Promote and implement health and safety

CIS refresh - Tools and materials

Freely available reference tools on website

Common Induction Standards log book and certificate

Common Induction Standards managers guide

Common Induction Standards with glossary

Common Induction Standards workers guide

CIS (2010) - Tools and materials

Two priced publications – available for purchase

through website

1. Starting out Workbook tool for learners

2. Supporting starters Guide for managers signing off CIS

CIS (2010) -Tools and materials

1. Starting out - workbook tool for learners Assist learners in completion Sample questions and guidance Enable recording and gathering of learning Range of templates to assist learning Opportunity to store learning records Demonstrate links to other Skills for Care products

CIS (2010)-Tools and materials

2. Supporting starters - Guide for managers signing off Common Induction Standards Based on format of ’12 weeks and beyond’ Provide guidance as how to assess Provides sample questions and task to adopt with new staff Suggested answers to guide assessment of appropriate evidence Mapping to Health and Social Care diplomas Guidance on how to incorporate in induction process References and links to other Skills for Care products

How to find out more…

For more info on:

Common Induction Standards (2010) Tools and materials FAQs Evaluation report – Jan 2012

Visit our websitewww.skillsforcare.org.uk/entry_to_social_care

For more info on:

Advice on meeting CQC regulations

Visit our website www.skillsforcare.org.uk

www.skillsforcare.org.uk