WDSI 2020 Proceedings - wdsinet.orgwdsinet.org/Annual_Meetings/2020_Proceedings/Proceedings.pdf · allocations using Form 990 data and audited financial statements. 47 ESG REPORTING

WDSI 2020 Proceedings

WDSI 2020 Proceedings Page 1 of 42

Track: Accounting Session ID: ACC-1

21 JOINT COST ALLOCATION ANOMALY DETECTION IN NOT-FOR-PROFIT ORGANIZATIONS (NPOS) USING CLUSTER ANALYSIS

1 Dr. Hemantha Herath, Brock University, Canada, [email protected]

NPOs conduct joint activities that combine fundraising activities with program or management activities. Hence donors and resource providers want to know how much is spent on fundraising, program and management activities. Prior research indicate that opportunity for NPO executives to use joint cost allocations to manage program expense and fundraising cost ratios remain. Given that it is pretty difficult for donors to pick on bad accounting practices as a result of joint activities, this article deals with using data science based cluster analysis method to identify anomalies in NPO joint cost allocations using Form 990 data and audited financial statements.

47 ESG REPORTING AND THE CHANGING LANDSCAPE FOR THE ACCOUNTING PROFESSION

1 Dr. Belle Marie, Carroll College, United States, [email protected]

Freidman posited in the 1970s that the social responsibility of business was to maximize shareholders’ wealth. The accounting profession has found it relatively easy to present this aspect of a company’s story. However, stakeholders in the 21st century are not satisfied that financial data alone illustrates the value that entities provide for society, and are increasingly requesting additional environmental, social, and governance (ESG) reporting in annual reports [[1]]. Viewed through a phenomenological lens, this paper examines what the changing landscape means for the accounting profession. In particular, GRI reporting, integrated reporting, and SASB standards are examined.

146 EARLY BOND REPURCHASES WITHOUT RETIREMENT

1 Dr. Sheldon Smith, Utah Valley University, United States, [email protected] 2 Mr. Marty Van Wagoner, Utah Valley University, United States, [email protected]

Session ID:

Companies can buy back and retire their own bonds before maturity, resulting in a possible gain or loss on the extinguishment of debt. What would happen if a company repurchased its own bonds before maturity but did not retire them, potentially holding them for resale later before the bonds mature? This paper provides a conceptual exploration of the early repurchase of bonds without a corresponding retirement.

ACC-2 71 INDUSTRY SPECIFIC TAX ANALYSIS

1 Dr. Ying Wang2, Montana State University Billings, United States, [email protected] 2 Prof. Debra Schoenfeld, Montana State University Billings, United States,

[email protected]

This study is an in-depth analysis of complex industry’s remarkably lower tax rates. Our data is from China’s publicly listed firms. We analyze whether company performance and investment returns are improved by lower tax rates. Our analysis indicate that complex industry’s lower tax rates are likely to be the result of lower earnings management, which leads to lower income and lower tax. Investors are rewarding complex industry the same as other industries even though complex industry has significantly lower net income and income growth, indicating that investors are rewarding lower earnings management.

72 OWNERSHIP STRUCTURE AND TAX

1 Dr. Ying Wang2, Montana, United States, [email protected]


2 Dr. Scott Butterfield, Montana State University-Billings, United States,

[email protected]

We use 2010-2018 publicly listed Chinese company data to analyze how ownership structure and corporate governance affects tax management. Our results indicate that diverse ownership structure might lower a company’s tax rates, whereas traditional corporate governance measures, such as board size, independent board member percentage and duality of CEO serving as chair do not affect tax.

129 DOES SHORT SELLING IMPROVE EARNINGS QUALITY OF LISTED COMPANIES? A QUASI-NATURAL EXPERIMENTAL STUDY BASED ON SHORT-SALE REFINANCING MECHANISM

1 Dr. Tingli Liu, College of Economics and Business Administration, Beijing University of Technology, China, [email protected]

2 Ms. Ying Jiang, College of Economics and Business Administration, Beijing University of Technology, China, [email protected]

3 Dr. Lizhong Hao, Pamplin School of Business Administration, University of Portland, United States, [email protected]

Although short selling in China has been legalized for nearly ten years, its impact on corporate governance of listed companies remains unclear due to short-sale constraints. This paper examines the pre-deterrence effect of short selling on earnings quality after relaxing short-sale constraints based on a sample of A-share firms in China. We further explore the effect of different property rights and shareholding structure. Our results provide evidence that mitigation of short-sale restrictions has positive external effect on corporate governance. However, the effect of short selling on earnings quality varies for companies with different nature of property rights and shareholding structure.

169 RESEARCH AND DEVELOPMENT CAPITALIZATION, FAIR VALUE, AND EARNINGS MANAGEMENT: A STUDY OF FRENCH LISTED COMPANIES

1 Dr. Salem Boumediene, Montana State University Billings, United States, [email protected]

2 Dr. Yosr Hrichi, Faculty of Economics and Management of Nabeul, Tunisia, [email protected] 3 Dr. Wided Bouaine, Higher Institute of Accountancy and Corporate Management, University of

Manouba, Tunisia, [email protected] 4 Dr. Emna Boumediene, Higher Institute of Accountancy and Corporate Management, University of

Manouba, Tunisia, [email protected]

Session ID:

The goal of our research is to study the interdependence between two accounting choices and their impact on earnings management for a sample of French listed companies from 2002 to 2012. We investigate (1) whether French listed firms use research and development to manage earnings, and (2) whether the choice of using the fair value increases earnings management. Our findings suggest that the choice of capitalization of research and development allows more earning management. However, fair value limits earnings management as measured by discretionary accruals and by the correlation between total accruals and cash flow from operating activities.

ACC-3 187 ACCOUNTING DATA ANALYTICS WITH R

1 Ms. Salma Ben Moussa, Montana State University Billings, United States, [email protected]

2 Dr. Salem Boumediene, Montana State University Billings, United States, [email protected]


Managers increasingly need to know more about the accounting numbers to better estimates of collectability, accounts payable, disbursement write-downs, etc. More and more, accountants use data analytics to better understand the business environment and identify process improvements that can increase efficiency, and better manage risk. This research aims to analyze the financial statements of a company using R. We will use descriptive analytics to get more insight and gain deeper understanding for internal decision makers. The results suggest, that data analytics add value to the business decision making, and help managers focus on items they need to investigate further.

206 TECHNOLOGY IN THE ACCOUNTING CLASSROOM: CREATING AWARENESS OF THE LATEST IN TECHNOLOGY DEVELOPMENT

1 Prof. Susanne O’Callaghan, Pace University – Lubin School of Business, United States, [email protected]

2 Prof. John Walker, Queens College - CUNY, United States, [email protected] 3 Dr. Raymond Elson, Valdosta State University, United States, [email protected] 4 Ms. Salma Ben Moussa, Montana State University Billings, United States,

[email protected] 5 Dr. Catherine Dwyer, Pace University – Seidenberg School of Computer Science and Information

Systems, United States, [email protected]

The purpose of this project was to create more awareness by auditing students about what is expected of them in their chosen discipline with regard to current and emerging technologies. A research assignment was designed based on PwC’s ‘Knowledge Acumen’ Platform.PwC’s 14 technologies were used in an assignment for each student to research one technology, how it could be used in auditing, and then make a one-minute presentation to the class about what they found. This awareness is important because “Technology has important effects on business operations. Technological infrastructure affects the culture, efficiency, and relationships of a business.

226 THE CREATION OF ONE TRUTH: SINGLE-LEDGER ENTRIES FOR MULTIPLE STAKEHOLDERS USING BLOCKCHAIN TECHNOLOGY TO ADDRESS THE RECONCILIATION PROBLEM

1 Dr. Ahmed Gomaa, University of Scranton, United States, [email protected] 2 Dr. Salem Boumediene, Montana State University Billings, United States,

[email protected] 3 Dr. Mohamed Gomaa, California State Polytechnic University at Pomona, United States,

[email protected] 4 Dr. Magdy Farag, California State Polytechnic University at Pomona, United States, [email protected]

Session ID:

This paper presents a new methodological framework, based on a single-ledger model, to implement and apply blockchain technology in the accounting profession. The purpose of our study is to addresses the reconciliation problem. Following our approach, transaction details are recorded in the blockchain ledger. This ledger represents a single source of truth that can be viewed directly by the transacting parties, without the need of having information silos as a part of the design in the ERP systems. Therefore, addressing the reconciliation challenges. The framework has been specifically designed to create one truth for all parties involved in a transaction.

ACC-4 141 USE OF AN ENGAGED LEARNING PROJECT FOR STUDENTS IN UNDERGRADUATE AND GRADUATE

INTRODUCTORY FINANCIAL/MANAGERIAL ACCOUNTING COURSES

1 Dr. Judith Sage, Sage & Sage, United States, [email protected] 2 Dr. Lloyd Sage, Sage & Sage, United States, [email protected]


An engaged Project was investigated in introductory financial/managerial accounting for a midwest undergraduate course [MW]) and a southwest graduate course [SW]. This Project included many of the Pathways Commission (2015) Learning Objectives, CGMA Framework (2019), and AICPA Framework Competencies (2019/1999). The Project entailed teamwork, written reports, oral presentations, and peer evaluation. The students "strongly agreed/agreed (mean scores of 4.750 [MW] and 4.890 [SW]) that this Project increased understanding of selected financial/managerial accounting topics. It appears that this Project can be successfully used for teaching these topics in undergraduate and graduate courses.

182 EMPLOYEE VERSUS INDEPENDENT CONTRACTOR STATUS: A TEACHING CASE FOR USE IN A TAX ACCOUNTING OR FINANCIAL PLANNING CLASS

1 Prof. Nathan Oestreich, San Diego State University, United States, [email protected] 2 Dr. John Cooper, California State University Los Angeles, United States, [email protected]

Whether a worker is properly classified as an employee or an independent contractor has been controversial. The Tax Cuts and Jobs Act of 2017 made changes that affect the outcome of this determination: Unreimbursed employee business expenses are no longer deductible, the corporate tax rate was cut to a flat 21 percent, and many independent contractors now receive a new deduction, called the qualified business income deduction, of up to 20 percent of business income. This paper is an early draft of a teaching case to have students analyze the worker classification and involves the relevant recent tax law changes.

205 DIGITAL LITERACY: A COMPARISON BETWEEN NON-NATIVE ENGLISH SPEAKING STUDENTS AND NATIVE ENGLISH SPEAKING STUDENTS

1 Prof. Susanne O’Callaghan, Pace University – Lubin School of Business, United States, [email protected]

2 Prof. John Walker, Queens College - CUNY, United States, [email protected] 3 Dr. Linda Jo Calloway, Pace University – Seidenberg School of Computer Science and Information

Systems, United States, [email protected] 4 Dr. Catherine Dwyer, Pace University – Seidenberg School of Computer Science and Information

Systems, United States, [email protected] 5 Dr. Raymond Elson, Valdosta State University, United States, [email protected] 6 Ms. Salma Ben Moussa, Montana State University Billings, United States,

[email protected]

The purpose of this research is to examine the differences in Digital Literacy between Native English speaking students and Non-Native English speaking students.Digital literacy is critical to all university majors in the 21st century for those students to thrive in today’s online, business environment. Digital literacy involves having a working knowledge of current technology and how it can best be used. It’s about understanding how information can be found and communicated through computer hardware and software. Internet, smartphones, tablets, and other digital devices, and knowing how to use digital outlets to interact with society in a morally responsible way.


Track: Business Analytics and Data-Driven Decision Making

Session ID: BAD-1 2 A CRITERIA-BASED APPROACH TO THE TRAVELING SALESMAN PROBLEM (TSP)

1 Prof. Daryl Ono, Marymount California University, United States, [email protected] 2 Prof. Jose Rincon, Marymount California University, United States, [email protected] 3 Ms. Althea Thomas, Marymount California University, United States,

[email protected]

The “traveling salesman problem (TSP)” is a classic minimum cost network flow problem in mathematical programming and graph theory that can be formulated in multiple configurations. The fundamental question, however, is: “what is a cost”? The original “traveling salesman problem (TSP)” defines distance as the cost and the objective is to minimize distance traveled. This paper proposes other “cost” criteria to the original problem and also proposes a maximum revenue network flow as a variant to improve managerial decision-making. The proposed decision table methodology can be applied to problems that involve multiple locations or multiple tasks to complete.

34 DEMAND-SIDE RESEARCH AND IMPLEMENTATION OF FREEMIUM BUSINESS MODELS: CASE STUDY OF HP PHOTO CREATIONS

1 Dr. Fred Raafat, San Diego State University, United States, [email protected] 2 Dr. Don Sciglimpaglia, California State University San Marcos, United States, [email protected]

Freemium business models have been widely used, including by major companies such as Survey Monkey, Dropbox and Spotify and many start-ups. Essentially, this model uses a strategy of no-cost entry pricing to generate down-stream revenue. This study, examines the demand side of freemium pricing, specifically looking at consumer response and segmentation.

94 EXPLORING DISCRIMINATION IN THE RIDE-SOURCING PLATFORMS: A CASE STUDY OF UBER

1 Dr. Sina Shokoohyar, Saint Joseph's University, United States, [email protected] 2 Dr. Anae Sobhani, Utrecht University, Netherlands, [email protected] 3 Dr. Saeed Reza Ramezanpour Nargesi, University of Texas at Arlington, United States,

[email protected]

We investigated the impact of socio-economics and demographic factors (e.g. population density, minority rate, age, gender, education, wealth, and crime) and transportation infrastructure (e.g. walk score, transit score, and bike score) on the accessibility of Uber in the city of Philadelphia. Uber is more accessible in denser areas with the high male population, better public transportation access and less access to amenities in the walkable distances. Moreover, we observed that Uber is more accessible in areas with a high crime rate. Findings are additionally used to provide managerial implications to mitigate discrimination in ride-sourcing platforms.

149 IS STATE LEGISLATION ON DISTRACTIVE DRIVING DUE TO CELLPHONE EFFECTIVE? A CASE STUDY ON INDIANA CRASHES RELATED TO CELLPHONE USAGE

1 Dr. Niharika Dayyala, Illinois State University, United States, [email protected] 2 Dr. Sundeep Inti, Purdue University Northwest, United States, [email protected] 3 Ms. Harshini Byreddy, Purdue University Northwest, United States, [email protected]

Session ID:

This study focuses on understanding the effectiveness of Indiana's legislation on distracted driving by comparing crashes before and after implementation of cell phone use law. 13069 fatal and non-fatal crashes due to cell phone use from 2007 to 2017 is used to test this. Data reveals that Indiana legislation on cellphone usage is only partially successful. For young drivers (15-24 years), 5% reduction in crashes is observed. However, there is no significant change in overall accidents. This study also scrutinized the influence of factors such as temporal, weather, road type, crash type, speed limit, etc. on cell phone use law.

BAD-2


100 APPLICATION OF MACHINE LEARNING ALGORITHMS IN SAFETY TRANSPORTATION ENGINEERING

1 Dr. Ahmad Sobhani, Oakland University, United States, [email protected] 2 Dr. Sina Shokoohyar, Saint Joseph's University, United States, [email protected] 3 Dr. Anae Sobhani, Utrecht University, Netherlands, [email protected]

Safety at highway-rail grade crossings still remains a big challenge in terms of severity, frequency, and costs of injuries associated with crashes between vehicles and trains. This research applied machine learning algorithms to get the benefits of safety and financial data in different states in the USA for determining the contributions of pre-crash driving behaviors and crossing controls to injury severity and injury frequency of crashes.

178 CLOSING THE LOOP: DISSEMINATION OF ASSESSMENT RESULTS WITH DATA VISUALIZATIONS AND INFOGRAPHICS

1 Prof. Aimee Jacobs, California State University, Fresno, United States, [email protected] 2 Prof. Alicia Iriberri, California State University, Fresno, United States, [email protected]

Business schools continuously improve their processes and assessment activities, but knowledge of results and processes can be difficult to disseminate. This business school’s assessment process works well but fell short in two dimensions: 1) effectively disseminating results and findings, which often lead to the lack of process awareness and 2) effectively motivating and engaging faculty in the overall assessment process. The Assessment Team began an initiative utilizing visualizations such as Tableau dashboards and infographics to improve these shortcomings. This paper presents the outcome of using data visualizations for assessing core competencies in student learning for program improvement.

195 AN EMPIRICAL STUDY ON TOOLS APPLIED IN DATA SCIENCE, MACHINE LEARNING AND BIG DATA ANALYTICS

1 Dr. Ming Wang, Cal State University, United States, [email protected]

Session ID:

This study explored the software tools utilized in data science, machine learning and big data analytics by analyzing survey data from data science community in 2018. 23,859 responses were from 147 countries. The study focused on the tools used in recent 5 years including 1) Integrated development environments (IDEs); 2) Hosted notebooks; 3) Cloud services; 4) Cloud products; 5) Relational database; 6) Machine learning products; 7) Online platforms for data science courses. The results revealed how those tools associated with different industries, age, genders in the world. The research provided guidelines for new data processionals to break into the fields.

BAD-3 32 TEACHING VARIABLE REDUCTION IN INTRODUCTORY STATISTICS COURSES

1 Mr. Kevin Potcner, JMP, United States, [email protected]

Statistical techniques that deal with dimensionality reduction have been traditionally reserved for advanced classes and thus not included in typical Introductory courses. Data requiring these techniques are becoming common in today's business environments. It is the presenter's belief that students in introductory statistical class should be exposed to these tools. These techniques don't require a background in inferential statistical (e.g., p values, confidence intervals) but rather basic concepts such as averages, variation, and correlation. In this talk, the presenter will illustrate how he has been teaching these techniques to students early in their education of the statistical sciences.

148 COMMERCIAL SOFTWARE FOR TEACHER COURSE EVALUATIONS

1 Dr. Faruk Guder, Quinlan School of Business, Loyola University Chicago, United States, [email protected] 2 Dr. Mary Malliaris, Quinlan School of Business, Loyola University Chicago, United States,

[email protected]


Student evaluations of courses have been researched over the years to see whether or not they actually measure teaching effectiveness, what role they should play in tenure and promotion, and which characteristics of courses lead to better outcomes. In this paper, we propose to focus on another dimension: whether a commercial product can help improve faculty and course evaluation numbers. We compare four year of measurements using an in-house product with four years of measurements using a commercial product. We find that the longer commercial for, with its in-depth analysis did not lead to significantly higher instructor or course outcomes.

209 HOW TO MERGE BUSINESS ANALYTICS AND INFORMATION SYSTEMS CURRICULUM?

1 Dr. Gurkan I. Akalin, Eastern Illinois University, United States, [email protected]

This paper discusses how to integrate business analytics into information systems programs at the undergraduate level. There are both challenges and opportunities for such integration.


Track: Business Environment - Strategy, Policy, Law & Ethics

Session ID: BES-1 80 THE TELEPHONE: PAST, PRESENT, FUTURE

1 Dr. Johannes Snyman, Metropolitan State University of Denver, United States, [email protected]

The telephone industry is 144 (1876 – 2020) years old! For over 100 years, there was only one type of telephone technology, analog telephone service or Plain Old Telephone Service (POTS). Phones sat on desks or hung on walls! Then the 1980s happened! Digital and mobile technologies were invented. Digital technology combined with the invention of the internet created Voice over Internet Protocol (VoIP) and Mobile technology brought the cell phone and later the smartphone into existence. POTS is now in decline and VoIP and mobile phones are growing slowly and will take over once POTS is gone.

123 EFFECT OF CANADA’S ENTRY IN THE ASIA-PACIFIC LNG MARKET

1 Dr. Subhadip Ghosh, MacEwan University, Canada, [email protected] 2 Dr. Shahidul Islam, MacEwan University, Canada, [email protected]

Asia-Pacific region is the most energy hungry region of the world. This region is deficient in all fossil energy resources – coal, oil and natural gas. Import dependency of this region is steadily increasing. The competition for capturing the ever-growing Asia-Pacific market is primarily concentrated between Australia, Middle East (Qatar), Russian Federation and USA. Using a game theoretic export competition model of LNG among exporting countries, we explore the effect of Canada’s entry on the profitability of the four incumbent countries.

139 WHEN THE SMES CAN MAKE EFFECTIVE TURNAROUND STRATEGIES? A BRICOLAGE PERSPECTIVE

1 Prof. Yu-Shu Peng, National Dong Hwa University, Taiwan, [email protected]

This study adopts the perspectives of entrepreneurship and bricolage to explore how the Taiwanese SMEs enhance their capabilities of opportunity identification and resource combination. Important findings as follows. First, firms with resource constraints that successfully implement the turnaround strategy are inclined to apply both the reduction and recovery strategies simultaneously. Second, introducing external institutions can help firms identify useful resources at hand and leverage with limited internal and external resources. Last, external institutions can play a facilitating role in reducing the cost of organizational change and the transactional cost of connecting to external institutions with resource advantages.

203 UNDERSTANDING THE RISK PERCEPTION AND UBER DRIVERS’ WORK BEHAVIOR

1 Mr. Michael Aguilera, California State University Dominguez Hills, United States, [email protected]

2 Dr. Nancy Deng, California State University, Dominguez Hills, United States, [email protected]

Session ID:

Digital technologies have created a brand-new workforce, gig workers such as Uber drivers. This paper seeks to understand how the surge pricing algorithm influences the work behaviors of Uber drivers and what risks Uber drivers are exposed to. Data are collected from interviews and survey of Uber drivers in the Greater Los Angeles metropolitan area. Based on literature reviews and data analysis, this study proposes a typology of work-related risks in ridesharing gig work from workers’ perspective. The research finding brings awareness to gig workers’ wellbeing and provide useful insights into improving their work environment in the emerging gig economy.

BES-2 28 WHAT HAPPENED TO GYMBOREE?

1 Dr. Sally Baalbaki-Yassine, Metropolitan State University - Denver, United States, [email protected]

2 Dr. Debora Gilliard, Metropolitan State University - Denver, United States, [email protected]


3 Dr. David Lynn Hoffman, Metropolitan State University - Denver, United States,

[email protected]

Why did Gymboree go bankrupt and close their stores? The company had a long history of success and became one of the largest retail stores selling quality children’s clothing. Then a merger that added high levels of debt and changing environment adversely affected the company. Could managers have made different decisions in order to save this company? This case discusses the operations of Gymboree and the changing environment that lead to the downfall of the company.

62 THE SPORTS GAMBLING INDUSTRY: WHERE IS IT GOING?

1 Dr. David Lynn Hoffman, Metropolitan State University - Denver, United States, [email protected]

2 Dr. Debora Gilliard, Metropolitan State University - Denver, United States, [email protected] 3 Dr. Sally Baalbaki-Yassine, Me, United States, [email protected]

The sports gambling industry is in the growth stage and shows both transformative and disorderly effects. After the state of New Jersey successfully won a Supreme Court case in 2018, states can now legalize online sports betting. In New Jersey the two major players are FanDuel and DraftKings and are lobbying to move into other states. However, the industry faces many unknowns and major obstacles. What is the future of this industry?

124 A NETWORK PERSPECTIVE OF CORPORATE SOCIAL RESPONSIBILITY

1 Dr. Yu Liu, Saginaw Valley State University, United States, [email protected]

In this study, I adopt a network perspective and examine how partners impact a firm’s intention to behave in socially responsible ways. I expect to find that the greater number of alliance partners that have adopted CSR strategies, the more likely a firm would act in a socially responsible way.

207 EFFECTS OF GREEN PRODUCT INNOVATION AND GREEN STRATEGY ON COMPANY PERFORMANCE: ARÇELİK CASE FROM TURKEY

1 Prof. Ahu Tugba Karabulut, Istanbul Commerce University, Turkey, [email protected] 2 Ms. Esra Ergun, Istanbul Commerce University, Turkey, [email protected]

Green innovation has been a popular concept due to scarce environmental resources. Companies need to conduct green innovation activities to have a sustainable growth and competitive advantages in the market place. Green product innovation and green strategy have positive effects on performance of companies especially on environmental performance of them. It is a wide and a depth field and many studies were conducted in the literature about it. The pupose of this study is to shed a light to the effects of green product innovation and green strategy on the performance of a Turkish company Arçelik.


Track: Finance and Investment

Session ID: FIN-1 27 DIVERSIFICATION EFFECTS OF THE VIETNAMESE STOCK MARKET FROM THE PERSPECTIVE OF U.S.

INVESTORS

1 Mr. Quang Anh Pham, National Economics University, Vietnam, [email protected] 2 Mr. Phạm Tùng Giang, National Economics University, Vietnam, [email protected] 3 Mr. Trung Le Quoc, National Economics University, Vietnam, [email protected] 4 Mrs. Thi Huong Lan Le, National Economics University, Vietnam, [email protected] 5 Dr. Chanwit Phengpis, California State University, Long Beach, United States, [email protected] 6 Dr. Pia Gupta, California State University, Long Beach, United States, [email protected]

We analyze performance of well-known, leading companies that represent important industries to the Vietnamese economy and measure the magnitude of potential diversification gains that U.S. investors can receive from adding stocks of these companies to their domestic portfolios. Our results indicate that U.S. investors can clearly improve their portfolio performance and drastically enhance their diversification gains by holding a portfolio of U.S. and Vietnamese stocks. The results hold true irrespective of how they allocate their portfolio weights and if they are active or passive investors at a domestic level.

43 COMMON RISK FACTORS IN RETURNS ON SUKUK INVESTMENT

1 Prof. Kabir Hassan, University of New Orleans, United States, [email protected]

Sukuk were first launched in Malaysia and are presently available in 29 countries, including the UK and the USA. Despite the global market prevalence of sukuk, asset pricing literature has not yet addressed the pricing mechanism of sukuk, which is inherently different from bonds and equity due to the contractual differences. We develop a basic pricing model that captures the common risks in sukuk returns. We identify two risk factors for sukuk that require risk premiums: (i) sukuk market risk and (ii) information asymmetry risk and examine empirically using sukuk data from Malaysia.

46 THE WEALTH EFFECTS OF MERGER AND ACQUISITION ANNOUNCEMENTS ON BONDHOLDERS

1 Dr. Fan Chen, Pacific University Oregon, United States, [email protected] 2 Prof. Krishnan Ramaya, Pacific University Oregon, United States, [email protected] 3 Dr. Wei Wu, Cal Poly Pomona, United States, [email protected]

Session ID:

Both the coinsurance and wealth transfer hypotheses are used to explain the wealth effect of acquirer and target bondholders during mergers and acquisitions (M&As). Hindered by lack of high-quality bond data, however there is only limited and mixed evidence. Using bond transaction data from TRACE, we investigate daily bond market reactions to M&A announcements. Consistent with the wealth transfer hypothesis, we find new evidence that acquiring (target) firm bondholders experience negative (positive) and statistically significant abnormal returns. In addition, larger deals and cash payment method worsen acquirer bondholders’ losses and reduce target bondholders’ gains.

FIN-2 49 THE EFFECTS OF AUDIT COMMITTEE FINANCIAL EXPERTISE ON EARNINGS AND EXPECTATIONS

MANAGEMENT TACTICS TO MEET OR BEAT ANALYST EXPECTATIONS IN THE POST-SOX ERA

1 Dr. Shu Lin, California State University, Fresno, United States, [email protected] 2 Dr. Harry Xia, California State University, Fresno, United States, [email protected] 3 Dr. Indranil Bardhan, The University of Texas at Austin, United States, [email protected]


This study using quarterly filing data in the post-SOX era examines the association between earnings and expectations manipulation tactics to meet or beat analyst expectations (MBE) and audit committee financial expertise (ACFE) together with its composition of accounting, supervisory and finance financial expertise. Firms are more likely to MBE even with a higher level of ACFE after SOX. Both upward earnings manipulation including accrual-based and real activities management and downward analysts’ earnings expectations management are significantly mitigated by ACFE. Non-GAAP financial disclosure with unexpected exclusions becomes a popular alternative for managers to MBE under the increasing presence of ACFE.

120 HOW ARE STOCK REPURCHASES BEING USED? A LONG-TERM STUDY

1 Dr. Pia Gupta, California State University, Long Beach, United States, [email protected] 2 Dr. Khaled Abdou, Penn State, Berks, United States, [email protected]

We investigate the long-term effect of companies’ reuse of stock buybacks through three corporate events; stock options, mergers & acquisitions, and seasoned equity offerings over a 3-year period following a repurchase announcement. First, we use multivariate regression to analyze determinants of the long-term CAR given companies’ choice of event and degree of execution. Second, we use a multinomial logit analysis to identify predictors of such events. We find that repurchase technique, risk, company size, and revenue are significant in determining CAR, while announced purpose for repurchase is not. Also, increase in companies’ risk, assets, and earnings favor reuse of buybacks.

134 THE INFLUENCE OF WORKING CAPITAL ON PROFITABILITY IN CONSTRUCTION INDUSTRY

1 Mr. Ivo Ramljak, The Ministry of State Assets, Croatia, [email protected] 2 Dr. Silvije Orsag, University of Zagreb, Faculty of Economics and Business, Croatia, [email protected] 3 Dr. Lidija Dedi, University of Zagreb, Faculty of Economics and Business, Croatia, [email protected]

Session ID:

We examine the relationships between a group of representative liquidity variables and profitability in 33 Croatian construction companies during the period of 2012 - 2016. The impact of working capital on profitability is studied using correlation and regression analysis. Results of the analysis show that liquidity variables such as cash conversion cycle, current ratio and quick ratio along with control variables significantly affect profitability. Contrary to the findings of the relevant research, indicators such as receivables collection period, inventory conversion period and payables deferral period did not have a significant impact on profitability.

FIN-3 79 TARGET-DRIVEN INVESTMENT SOLUTIONS FOR A MULTI-PREMIUM PENSION CASE

1 Mr. Zefeng Bai, Bentley University, United States, [email protected] 2 Dr. Kai Wallbaum, Risklab GmbH, Allianz Global Investors, Germany, [email protected]

The present study introduces a new pension concept for multi-premium pension plans, which combines elements of well-known target-date and target volatility strategies. We consider historical time series of different investment regions in the world and investigate different risk-return profiles of a linear lifecycle strategy with a target volatility overlay. Comparing results from more traditional target-date concepts, we find that the extended lifecycle pension solution with a dedicated risk-management element can provide more attractive risk-return profiles than traditional lifecycle approaches when considering historical performance patterns.

186 FORECASTING ICO FAILURE

1 Dr. Qing Bai, Dickinson College, United States, [email protected]


This paper explores the determinants of Initial Coin Offering (ICO) failure, defined as being delisted from secondary market exchanges, using a discrete hazard model with a comprehensive set of ICOs spanning the period of 2013 – 2018. Market-based variables (market cap, age, volatility) are robust ICO failure predictors across various prediction horizons. My results also indicate that while average rating and dispersion of expert opinions are associated with future ICO failure, the coverage intensity has no correlations. ICO characteristics, such as platform choice, issuer location, and industries are also important determinants of future ICO failure.

197 ARE CROATIAN MANDATORY PENSION FUNDS STILL OPERATIONALLY EFFICIENT?

1 Dr. Dubravko Štimac, PBZ Croatia osiguranje d.d. Mandatory Pension Fund Management Company, Croatia, [email protected]

2 Dr. Silvije Orsag, University of Zagreb, Faculty of Economics and Business, Croatia, [email protected] 3 Dr. Lidija Dedi, University of Zagreb, Faculty of Economics and Business, Croatia, [email protected]

The paper aims to determine the operational performance of Croatian mandatory pension funds to date and establish whether or not the fees charged by them are acceptable. Results of the analysis show operational superiority of the MPF compared to the open-end investment funds in Croatia (the highest average annual return, much lower annual standard deviation and better Sharp, Sortino and STARR ratios and much lower VaR and cVaR). Results show that Croatian mandatory pension funds achieved higher average annual returns than pension funds in comparable CEE countries and the fees charged by them are among the lowest ones.

214 TREASURY YIELD SPREAD AS A PREDICTOR OF STOCK RETURNS

1 Dr. Unro Lee, University of the pacific, United States, [email protected]

Session ID:

Treasury yield spread, i.e. the spread between the 10-year Treasury yield and the short- term yield such as the 3-month Treasury bill yield or the federal funds rate, has been long considered as a good predictor of economic activity. Rising yield curve indicates economic expansion in the future and declining or inverted yield curve predicts economic contraction. Since stock returns also predict future economic activity, the relationship among Treasury yield spread, real stock returns and real economic activity warrants serious empirical investigation.

FIN-4 183 INVESTING IN HUMAN CAPITAL ONLINE: FOR-PROFIT VS. PRO-SOCIAL PEER-TO-PEER LENDING

1 Dr. Laura Gonzalez, California State University, Long Beach, United States, [email protected]

This study is the first behavioral experiment to compare pro-social and for-profit lending on an experimental peer-to-peer (P2P) site. It compares lending decisions by undergraduate finance students when either male or female loan applications are reported to be highly trusted by other lenders and able to raise lender funds more quickly. Overall, the herding effect appears less pronounced in the decisions of pro-social lenders than for-profit lenders. In addition, the investors who have experienced trauma seem to empathize more with borrowers, and overall, male investors appear to favor female borrowers over male borrowers.

185 DO TARGET-DATE FUNDS PRODUCE POSITIVE ALPHA?

1 Dr. Steven Le, California State University, Long Beach, United States, [email protected]

Target Retirement Funds are designed to be the only investment vehicle that an investor uses to save for retirement. A target date fund (TDF) is a collective investment scheme, often a mutual fund or a trust fund, designed to provide a simple investment solution through a portfolio whose asset allocation mix becomes more conservative as the target date. This paper examines the investment returns of TDF portfolios (2020 TDF to 2055 TDF) and 20 selected portfolios of mutual funds. The results showed that TDF’s rate of return underperformed the benchmark and TDF portfolios do not provide excess return (negative Alpha).


196 STUDY ON PERFORMANCE AND RATINGS OF COMMISSION FREE ETFS IN INVESTMENTS

1 Dr. Ming Wang, Cal State University, United States, [email protected]

Exchange-Traded Funds (ETFs) are registered investment products in design from tracking an index to particular industries. Given that ETFs are still relatively new products with benefits not fully understood by the investment community, but they hit a new record in fund growth in 2017, their performance and ratings were studied to drive the conclusion of this research. The study compared, analyzed and modeled performance, yield distribution, net expense ratio, assets and ratings from Morningstar, Ned Davis Research Group and XTF Inc. on commission free ETFs in major investment firms. Data were from Morning Star Investment Research Center and investment websites.


Track: Hospitality Management and Marketing

Session ID: HOS-1 50 THE LONG AND SHORT TERM EFFECTS OF SALES PROMOTION TYPES AND CONTEXT IN HOTELS

1 Ms. Esra Topcuoglu, University of Nevada Las Vegas, United States, [email protected] 2 Prof. Seyhmus Baloglu, University of Nevada Las Vegas, United States, [email protected]

The purpose of this study is to investigate the short and long-term effects of online hotel sales promotion types and promotion fit based on need for cognition and deal proneness. This study will utilize 2 (sales promotion type: monetary vs. non-monetary) x 2 (sales promotion fit: presence vs. absence) between subjects experimental design. Data will be collected through an online consumer panel. A MANOVA will be performed to test the direct effects of sales promotions and promotion context on outcome variables. PROCESS model will be used to test the indirect and conditional effects of independent variables.

75 IS 3D VIDEO BETTER? EXPLORING THE EFFECTIVENESS OF ONLINE CITY TOURISM ADVERTISEMENT

1 Prof. Chin-Feng Lin, National Pingtung University, Taiwan, [email protected] 2 Dr. Chen-Su Fu, National Cheng Kung University, Taiwan, [email protected] 3 Mr. Hsiang-Yu Fu, National Pingtung University, Taiwan, [email protected]

This study investigated the differences between 2D and 3D city tourism videos through a means-end chain technique and the Kano model. An initial qualitative survey with 40 informants established the questionnaire items employed in a subsequent survey with 96 respondents. The collected data were used to construct the hybrid hierarchical value maps of the 2D and 3D city tourism videos. By comparing the 2D and 3D hybrid hierarchical value maps, this study provided marketers or designers with valuable insights for video design and promotion strategies.

127 CALLINGS AND SATISFACTION AMONG HOSPITALITY STUDENTS: A MODERATED-MEDIATION MODEL

1 Dr. Lisa Cain, Florida International University, United States, [email protected] 2 Dr. Andrew Moreo, Florida International University, United States, [email protected] 3 Dr. Imran Rahman, Auburn University, United States, [email protected] 4 Dr. Christopher Cain, University of Nevada Las Vegas, United States, [email protected]

The relationship between calling, and academic and life satisfaction among hospitality undergraduate students was explored. One moderator of the calling- satisfaction relation (living one’s calling) and one mediator (thriving) was tested. Having a calling was found to positively impact thriving, academic satisfaction, and life satisfaction. Ultimately, the findings suggest that facilitating exploration of the topic, inspiration through identifying with the topic, and customization of courses to best suit the individual learning the topic and its various subsets is a winning combination for hospitality students.

142 ROBOTS/AI IN LUXURY HOTELS: CUSTOMER'S PERCEPTION AND MOTIVATION

1 Ms. Nasim Binesh, University of Nevada Las Vegas, United States, [email protected] 2 Prof. Seyhmus Baloglu, University of Nevada Las Vegas, United States, [email protected]

Session ID:

Forecasts show by 2030, about 25% of routine tasks in hospitality will be conducted by robots. the prediction that AI will be rapidly adopted over the next 20 years, it is not surprising that it is one of the most prolific areas of academic research. Despite the increasing attention, the number of empirical studies on the implementation of robots and AI in hospitality remains scarce. Thus, this study attempts to cover this gap by looking at the contributing factors to customer’s perception of the relative importance of robots and AI in the hotel industry, and customer motivation in the process.

HOS-2 96 A PROPOSED FRAMEWORK FOR UNDERSTANDING PERCEPTIONS OF GMO FOODS:

CONCEPTUALIZATION AND APPLICATION TO U.S. RESTAURANTS


1 Dr. Kenneth Bartkus, Utah University, United States, [email protected] 2 Mr. Jake Harrison, Utah State University, United States, [email protected] 3 Dr. Byron Marlowe, Washington State University, United States, [email protected]

The health implications of genetically modified organisms (GMOs) have been the subject of considerable debate in the literature. This presents somewhat of a dilemma for restaurants when deciding whether or not to adopt a non-GMO policy. The purpose of this research is to propose a conceptual framework aimed at uncovering reasons why a restaurant may (or may not) decide to adopt a non-GMO policy. Based on an adaptation of Roger’s Characteristics of an Innovation, the proposed framework has five constructs: (1) Relatively Advantage, (2) Compatibility, (3) Complexity, (4) Trialability, (5) Observability.

109 THE IMPACT OF LIVING A CALLING ON JOB OUTCOMES

1 Dr. Hee Jung Kang, Virginia Tech, United States, [email protected] 2 Dr. Lisa Cain, Florida International University, United States, [email protected] 3 Dr. James Busser, University of Nevada Las Vegas, United States, [email protected]

This study examined the relationship between living a calling, perceived insider status, psychological empowerment, and psychological well-being, among hospitality industry employees. Additionally, this study explored the moderating role of organizational hierarchy (i.e. line-level employees; managers; directors and above) on the relationships between living a calling and these psychological job outcomes. Results demonstrated that living a calling and perceived insider status was important for all employees, but most meaningful for line-level employees, and the influence of living a calling on psychological empowerment was most important for those who were managers or directors and above. Theoretical and practical implications are further discussed.

143 LIVING A CALLING: THE IMPACT OF CUSTOMER INTERACTION ON EMPLOYEE ENGAGEMENT

1 Dr. Christopher Cain, University of Nevada Las Vegas, United States, [email protected] 2 Dr. Lisa Cain, Florida International University, United States, [email protected] 3 Dr. James Busser, University of Nevada Las Vegas, United States, [email protected] 4 Dr. Hee Jung Kang, Virginia Tech, United States, [email protected]

This study explored the relationship between having a calling, employee engagement, work-life balance, and career satisfaction among supervisors in the golf industry. The moderation effect of employees’ department (customer versus non-customer facing) on the calling-engagement relationship was also examined. Data were analyzed using partial least squares structural equation modeling. Results found significance among all of the relationships between variables, except between calling and work-life balance. Additionally, as having a calling increased, it became more important for supervisors to have customer facing jobs to enhance engagement. Theoretical implications and the importance of rotational positions that facilitate customer interaction are discussed.

202 RIDESHARING DRIVERS AND THEIR EXPERIENCES NAVIGATING THE USER INTERFACE: A VALUE- SENSITIVE DESIGN PERSPECTIVE

1 Mr. Elias Amini, California State University Dominguez Hills, United States, [email protected] 2 Dr. Nancy Deng, California State University, Dominguez Hills, United States, [email protected]

Uber is a ridesharing application that enables a digitally mediated workplace for drivers and their riders. This paper will delve into workers’ perception of the user interface and experience with riders by answering the questions: Does Uber’s user interface (UI) show specific biases to Uber drivers? How does the technology design affect drivers’ work? Both survey and interview data are collected from rideshare drivers in southern California. Value-sensitive design framework was adopted and both quantitative and qualitative data are analyzed. The research findings will offer useful insights into enhancing the UI design and improving the digitally mediated workplace.


Track: Innovative Education

Session ID: EDU-1 69 SUSTAINABILITY AS HIDDEN CURRICULUM IN STATISTICS AND MANAGEMENT SCIENCE:

EFFECTIVE OR NOT?

1 Dr. Ozgur Isil, University of Scranton, United States, [email protected] 2 Dr. Rose Sebastianelli, University of Scranton, United States, [email protected]

We use the hidden curriculum approach to incorporate environmental sustainability into statistics and management science courses that are often part of the undergraduate business core. These courses are well suited to this approach because any theme can be used to provide the context for studying quantitative methods. Two sections of each course, taught by the same instructor, serve as experimental and control groups. A survey on environmental sustainability administered at the beginning (pre) and end (post) of the semester is used to assess effectiveness. Results reveal a significant improvement in pro-sustainability sentiment among students exposed to the approach.

135 THE ROLE OF DIGITAL BADGING IN BUSINESS ANALYTICS EDUCATION

1 Dr. Rita Kumar, California State Polytechnic University at Pomona, United States, [email protected] 2 Dr. Larisa Preiser-Houy, California State Polytechnic University at Pomona, United States,

[email protected]

Digital badging is gaining momentum in higher education as colleges and universities begin to adopt innovative practices to augment and extend the traditional transcripts to certify and communicate student competencies and achievements to prospective employers. This paper will provide the context for digital badging in higher education, focus on the role of digital badging in business analytics education in particular, and describe early planning efforts to introduce digital badges related to analytics in a College of Business Administration at a large public university.

165 SPREADSHEETS ACROSS THE CURRICULUM – RECOMMENDATIONS FOR BUSINESS SCHOOLS

1 Prof. Omer Benli, California State University, Long Beach, United States, [email protected]

After reviewing literature and having discussions with colleagues in other business schools, it became clear that most of us are facing a common problem: spreadsheets are introduced in a lower division course; and then are used “optionally” (i.e. depending on who is teaching) in various upper division courses. What is needed is a structural change that ensures spreadsheet practice/use across the curriculum. Our experience in attempting to do this College of Business in Long Beach State will be summarized. Additionally, participants will be encouraged to comment on their experiences and share their ideas on this general issue.

220 APPLYING THE CRISP-DM FRAMEWORK FOR TEACHING BUSINESS ANALYTICS

1 Prof. Sanjiv Jaggia, California Polytechnic State University, San Luis Obispo, United States, [email protected]

2 Prof. Alison Kelly, Suffolk University, United States, [email protected] 3 Prof. Kevin Lertwachara, California Polytechnic State University, San Luis Obispo, United States,

[email protected] 4 Prof. Leida Chen, California Polytechnic State University, San Luis Obispo, United States,

[email protected]

Session ID:

In this paper, we demonstrate how the philosophy of the Cross Industry Standard Process for Data Mining (CRISP-DM) framework can be infused into the teaching of business analytics through a term- long project that simulates the real-world analytics process. The project focuses on problem formulation, data wrangling, modeling, performance evaluation, and storytelling, using real data and the programming language R for illustration. We also discuss the pedagogical theories and techniques involved in the application of the CRISP-DM framework. Finally, we document how the CRISP-DM framework has proved to be effective in helping students navigate through complex analytics issues.

EDU-2


26 DEVELOPING A COLLABORATIVE LEARNING ENVIRONMENT – THE HUB

1 Dr. Victoria Seitz, California State University San Bernardino, United States, [email protected]

Collaborative learning has grown in popularity as a pedagogy to engage students and enhance learning of concepts and problem solving skills. As a high impact practice the environment in which collaborative learning takes place has been shown to enhance learning using this model. This paper describes the process followed in developing a Collaborative Learning Instructional Laboratory – The HUB for the marketing program at a southwestern university. Given that marketing pedagogies often incorporate experiential team projects, such an environment would contribute to increasing achievement of the program’s learning goals and enhance student success.

78 USING CULTURAL FIELD STUDIES TO ENHANCE STUDY ABROAD LEARNING

1 Prof. Johanna Hunsaker, University of San Diego, United States, [email protected] 2 Prof. Phillip Hunsaker, University of San Diego, United States, [email protected]

This paper describes some innovative activities for study abroad programs that allow students to experientially learn about the culture they are encountering. “Paris: Walking on the Wild Side,” “Rome Challenge Information Hunt,” and “Zagreb, Croatia City Challenge” are based on the premise that experiential activities lead to more meaningful learning and applicable take-a-ways. For many students, the foreign setting is very challenging as the safe structure of normal classroom learning is yanked away. The field studies described in this paper are opportunities to approach learning in a new way that challenge students to “get out and do it!”

88 INCORPORATING ENTREPRENEURIAL PROJECT BASED LEARNING IN AN MIS UNDERGRADUATE COURSE

1 Dr. Leili Javadpour, University of the pacific, United States, [email protected]

Session ID:

In this paper, we describe an e-commerce entrepreneur real world experience project designed and implemented at the University of the Pacific for undergraduate Management Information System business students. The objectives of this projects is to develop the students’ knowledge and skills in critical thinking, communication skills, e-commerce app building tools and entrepreneurship. The project evaluation from 4 semester of this course indicates that incorporating entrepreneurial projects performs to expectation. Students’ evaluations showed that students like the practical components of the course and are interested in the use of the learning-by-doing approach.

EDU-3 6 UTILIZING OPEN EDUCATIONAL RESOURCES TO PROMOTE HIGHER-LEVEL LEARNING

1 Dr. Colleen Carraher Wolverton, University of Louisiana at Lafayette, United States, [email protected]

As university budgets have been slashed by $9 billion and instructors search for methods to decrease the cost of educational resources, open educational resources (OER) have increased in popularity. While studies indicate some potential issues with OERs including decreased student learning and quality of OERs, we seek to present an OER option that provides opportunities for higher level learning according to Bloom's taxonomy. In this presentation, we will discuss how to incorporate assignments that involve the analysis of OER news articles so that an instructor can ensure that their course material is current, applicable, and affordable.

85 REFLECTING NATIONAL REGULATORY DIFFERENCES IN BUSINESS ETHICS AOL:

1 Dr. Jasmine Yur-Austin, California State University, Long Beach, United States, jasmine.yur- [email protected]

2 Dr. Dan He, Southwestern University of Finance and Economics, China, [email protected]


Faced with growing foreign capital flows into Chinese markets, should China Securities Regulatory Commission (CSRS) take this opportunity to tie up some loose ends in corporate accounting reporting standards? What is the role of Chinese business schools during the tumultuous moment? The aim of this study is to share the evolving experience of the School of Accounting of Southwestern University of Finance and Economics (SWUFE), located in Chengdu, China, and the designs and implemented practices regarding business ethics AoL that have been embedded in its upper-division auditing courses.

160 USING MULTINOMIAL LOGIT MODEL FOR ANALYSIS OF EDUCATIONAL SURVEY DATA

1 Dr. Wen Cheng, California state polytechnic univ, Pomona, United States, [email protected] 2 Mr. Hairui Tang, California State Polytechnic University, Pomona, United States, [email protected]

Session ID:

This article develops a multinomial logit model to research and identify influential factors about learning outcomes. The model is based on a survey data of senior graduates at California State Polytechnic University Pomona in 2014 and contains information with two-part. The results show that the influence weight of each independent variable on a certain ability is disparate, and different competence is also significantly affected by different factors, which is detailed in part of the result. The generalized model will be dedicated to helping companies analyze and select talents.

EDU-4 16 THE IMPACT OF BEING A PROCRASTINATOR ON ACADEMIC SUCCESS: A CASE STUDY IN AN

ONLINE LEARNING ENVIRONMENT

1 Ms. Yasemin Tarakci, University of North Texas, United States, [email protected] 2 Dr. Hakan Tarakci, University of North Texas, United States, [email protected]

We study the performance of students enrolled in a fully online class. We define procrastinators as those who submit their exam within the last 5% of the allotted time. Our findings show that there is a significant difference between the academic performance of the procrastinators and the "punctuals”: procrastinators’ exam scores are significantly lower than those of the punctuals. We also share these results with the entire class of almost 200 students through an online announcement on the class website. Our follow-up analysis shows that the proportion of procrastinators decreases; in addition, the performance of procrastinator-cum-punctuals improves significantly.

158 A MINDFULNESS APPROACH TO IMPROVING WORK PERFORMANCE AMONG COLLEGE STUDENTS

1 Ms. Saray Valenzuela Jaime, California State University, Dominguez Hills, United States, [email protected]

113 participants were recruited to assess mindfulness using The Positive and Negative Affect Schedule, and the Endicott Worker Productivity Scale. Students who practice mindfulness scored lower on negative affect measures and higher on productivity, additionally students who scored high in positive affect reported higher productivity scores. Using a parallel mediation model, results yielded a significant indirect effect of mindfulness on productivity through negative affect, b = 3.300, 95% CI [0.996, 6.013] and positive affect, b = .924, 95% CI [0.023, 2.357]. These results offer insight into the effects mindfulness may have in increasing work productivity through changes in psychological affect.

210 SEVEN TACTICS FOR AVOIDING MIND WANDERING DURING STUDYING

1 Dr. Jeff Bailey, University of Idaho, United States, [email protected]

Everyone experiences mind wandering. There are positive and negative effects associated with it. Basically, these are self-generated thoughts that are unrelated to the task that intrude into consciousness. We use student generated data and existing literature to identify seven categories of tactical behaviors and cognitive strategies to avoid mind wandering while studying. Those categories encompass goals for the study session, location preparations, distraction avoidance preparations, needed equipment and materials, phone strategies, rewards/incentives, and mindfulness. The results of students’ reported tactics are blended with the research literature to address the avoidance of mind wandering during stated studying sessions.


224 TRANSFORMATION AND DEVELOPMENT PATHWAY ANALYSIS ON BLENDING LEARNING IN

DISTANCE EDUCATION

1 Prof. Qingrui Xu, School of Management, Zhejiang University, China, [email protected] 2 Dr. LIHUA WANG, School of Management, Zhejiang University, China, [email protected]

Blended learning has become a research hotspot in the area of international educational technology in recent years. It fulfills the educational task by combining online education material resources and opportunities for online interaction with traditional classroom-based methods. Blended learning helps traditional learning realize an efficient transformation to some degree. In this paper, the transformation pathway, as well as advances in blended learning, has been well illustrated based on several case studies in modern online distance education.


Track: Internet and eBusiness

Session ID: IEB-1 111 IMPACT OF VALUE PROPOSITIONS AND SOCIAL INFLUENCES ON COUPON SALES IN B2C

MODERATED BY PRODUCT VIDEO AND DAILY VIEWS

1 Dr. Hoang Do, University of Hawaii at Manoa, United States, [email protected] 2 Dr. Siva Sankaran, California State University, Northridge, United States, [email protected] 3 Dr. Tung Bui, University of Hawaii at Manoa, United States, [email protected]

Online group-buying such as Groupon, LivingSocial, and BuyWithMe, has increasingly been popular for bargain hunters. To promote sales, sellers offer coupons, featured deals as value propositions and group rating and information on early sales as social influences. Many online sellers are adding product videos and information on daily views. Using data from Groupon, a regression model was fitted with value proposition and social influence as independent variables and coupon sales as dependent variable. Moderating variables daily view and product video showed significant impacts on sales. The structural shifts were more pronounced with the daily view feature than the product video.

136 TO ENHANCE MANAGEMENT OF SOFTWARE DEFINED NETWORKING USING DEEP LEARNING METHOD

1 Ms. Szu-Yu Liu, National Chiao Tung University, Taiwan, [email protected] 2 Prof. Cheng-Yuan Ku, National Chiao Tung University, Taiwan, [email protected] 3 Prof. David Yen, Texas Southern University, United States, [email protected]

Network administrators must have accurate networking information to provide good management. This requirement was not feasible in early days; however, emerging Software-Defined Networking (SDN) has made it possible nowadays. The controller periodically monitors utilization of each link and the potential overused links could be identified in advance. For that reason, removing these bottleneck links from future routing paths seems to be a rational choice. In this paper, we propose an enhanced scheme with dynamic thresholds based on Long Short-term Memory (LSTM). The simulation results indicate that it can improve network performance and enhance quality of service (QoS) as well.

140 CLOSING THE COGNITIVE GAPS AMONG PATIENTS, DOCTORS, AND GOVERNMENT OFFICIALS TOWARD HOSPITAL REGISTRATION APPS

1 Mr. L. Lin, Kaohsiung medical university, Taiwan, [email protected]

Session ID:

This study integrating means-end chain (MEC) theory and Kano two-dimensional model aims to 1) understand user preferences toward using the hospital registration apps by constructing the Kano–MEC hierarchical value maps, 2) find out the cognitive differences from the three Kano–MEC hierarchical value maps of patients, doctors and government officials, and 3) deduce and formulate effective strategies for government officials to promote their hospital registration apps.This study also found that the three Kano–MEC hierarchical value maps illustrate different cognitive structures (shapes) of important attribute-consequence-value linkages. This results in the cognitive gaps among patients, doctors, and government officials.

IEB-2 61 INTENTIONS OF USING A HOSPITAL WEBSITE OF TAIWAN MEDICAL TOURISM: PERSPECTIVE OF

USERS OF SOUTHBOUND COUNTRY

1 Mr. Jing-En Li, Institute of Healthcare Information Management, National Chung Cheng University, Taiwan, [email protected]

2 Ms. Shun-Ting Ho, Institute of Information Management, National Chung Cheng University, Taiwan, [email protected]

3 Ms. Yi-Syuan Shih, Institute of Healthcare Information Management, National Chung Cheng University, Taiwan, [email protected]


4 Mr. Yu-Cheng Chen, Institute of Healthcare Information Management, National Chung Cheng

University, Taiwan, [email protected]

The purpose of this study is to investigate the factors that influence people’s willingness to use the international medical websites. Data was collected using a questionnaire survey. The results of this study can serve as to a reference to help hospitals improve their international websites to increase the people of southbound countries intention to use the websites and further promote them to use Taiwan medical services.

102 IMPLICATIONS OF INTERNET RETAILERS’ SERVICE PERFORMANCE ON THEIR SOCIAL MEDIA USE

2 Dr. Jacob Cho, Metropolitan State University of Denver, United States, [email protected]

The purpose of this research is to investigate the relationship between Internet retailers’ service performance and their social media use. Examination of 619 retailer websites and their service performance from online customer reviews reveals that there is a positive relationship between them. Internet retailers that use Facebook, Twitter, and YouTube in higher volumes show higher service performance. However, the significant effect varies by individual social medium and specific service performance. Findings suggest that retailers concern enhanced information transparency by social media. Retail managers should know the implications of using social media when they adopt them and raise customer expectations.

157 ANALYZING AIRBNB CUSTOMER EXPERIENCE FEEDBACK USING TEXT MINING

1 Dr. Leili Javadpour, University of the pacific, United States, [email protected]

Session ID:

This study investigates the Airbnb user reviews to analyze and understand various aspects that drive customer satisfaction. In this study we are trying to gain insights on the factors that differentiate satisfied vs unsatisfied customers. We also compare the online reviews of Airbnb with hotels to understand the customer expectations and what are the different attributes that influence Airbnb users experience vs hotel customers.

IEB-3 15 AN EXAMINATION OF THE EFFECTS OF MOBILE SHOPPING FACTORS ON CUSTOMER PERCEIVED

VALUE, SATISFACTION, AND LOYALTY

1 Mr. Ruoqing Zhang, New Mexico State University, United States, [email protected] 2 Dr. Minjoon Jun, New Mexico State University, United States, [email protected]

This research develops and empirically tests a model that examines the relationships among salient mobile shopping factors (e.g., product perception, mobile shopping experience, customer service quality, mobile application design quality, and perceived risk), customer perceived value, satisfaction, and loyalty. Structural equation modeling is used to analyze data collected from 240 US mobile shoppers. The results indicate that key mobile shopping factors exert varying effects on customer loyalty through customer perceived value and satisfaction. This study provides various managerial implications and recommendations which may suggest avenues for effectively attracting and retaining mobile shoppers.

60 THE IMPACT OF TASK-TECHNOLOGY ADAPTATION ON MOBILE HEALTH PERFORMANCE- APPLICATION OF ADAPTIVE STRUCTURATION THEORY FOR INDIVIDUALS

1 Mr. Ting-Hung Chen, National Taiwan University, Taiwan, [email protected] 2 Prof. I-Chiu Chang, Department of Information Management, National Chung Cheng University, Taiwan,

[email protected] 3 Mr. Yu-Chia Liao, Institute of Healthcare Information Management, National Chung Cheng University,

Taiwan, [email protected] 4 Mrs. Li-Jung Lu, Department of Nursing,Yuan's General Hospital, Taiwan, [email protected]


The purpose of this study was to understand the adaptation of clinical task and mobile health to impact individual performance, and the impact of individual characteristics on mobile health adaptation. Data was collected using a questionnaire survey. The results provide medical institutions with an understanding on impacts of clinical task and mobile health adaptation on individual performance in the future. Thereby, it assists medical institutions in integrating strategies, technical capabilities and information processing to meet the patient's treatment process and cost-effectiveness, further to improve the quality of patient care.

104 FACILITATING THE ADOPTION OF ONLINE REVIEWS WITH VENDOR SUPPLIED PRODUCT INFORMATION

1 Dr. Tsanching Kang, Providence University, Taiwan, [email protected] 2 Dr. Albert Huang, University of the pacific, United States, [email protected]

Online product information (OPI) includes vendor-supplied product information (VSPI) and online reviews. OPI has gained attention from business organizations in their attempt to understand the various ways OPI can influence consumers. This study examined the relationship between mental evaluations of OPI (cognitive and affective evaluations) and the adoption of OPI. Results showed that VSPI adoption affected online review adoption. That is, despite the wide acceptance of online product reviews, vendors still can affect consumers by influencing their adoption of online reviews. In other words, consumers are still affected by the VSPI, even if they do read the product reviews.


Track: Management Information Systems

Session ID: MIS-1 11 RFID-POWERED REAL TIME LOCATION SYSTEMS (RTLS) SHOWCASING CELEBRATION

HEALTH/FLORIDA HOSPITAL

1 Prof. Rebecca Angeles, University of New Brunswick Fredericton, Canada, [email protected]

This study features a real-time location system (RTLS) powered by radio frequency identification (RFID) deployed by the Celebration Health/Florida Hospital (CH) in Orlando, Florida, using the structurational model of technology as a theoretical framework. Primary data was obtained from transcriptions of talks given by Celebration Health executives in major national conferences involving information technology in the healthcare industry in 2015 and 2016. The structurational model of technology is a useful tool in reconstructing and comprehending the role of the human agents and structures of the organizational context within which technological transitions are made. IT alone cannot instigate major change.

59 INTRODUCING CLOUD AND EDGE COMPUTING INTO YOUR ORGANIZATION: A CASE-BASED APPROACH

1 Dr. Hossein Bidgoli, California State University, Bakersfield, United States, [email protected]

Cloud and edge computing are being adopted in a growing number of organizations with a rapid rate. However, there are many issues that must be examined in order to improve the chances of success and reducing the downside of this fast-growing technology. This paper reviews the current literature, examines three recent case studies, and then introduces a ten-step process for the introduction of cloud and edge computing into your organization. If these steps are followed, they should increase the chances of success.

64 ROBOTICS AND AI IN BUSINESS

1 Dr. Santosh Venkatraman, Tennessee State University, United States, [email protected] 2 Ms. Lexis Phillips, Tennessee State University, United States, [email protected]

Session ID:

Robot designers have started using Artificial intelligence (AI) to make them “smart” or “intelligent.” The impact of AI and Robot technologies on business is projected to increase labor productivity by about 40 percent by 2035, and hence enable people to make more efficient use of their time. The purpose of the paper is to explore how robotics and artificial intelligence enhance the competitiveness and profitability of businesses, and to highlight some of the major advantages and disadvantages of AI and robotics to businesses and society.

MIS-2 92 FREQUENTLY USED MOBILE SHOPPING APP USAGE AND CHARACTERISTICS FOR IRISH UNIVERSITY

STUDENTS

1 Dr. Lori Baker-Eveleth, University of Idaho, United States, [email protected] 2 Dr. Robert Stone, University of Idaho, United States, [email protected] 3 Dr. Christina O'Connor, Maynooth University, Ireland, [email protected]

An exploratory study of mobile shopping application (app) use is described. Data was collected via an electronic questionnaire to students enrolled in business courses at a university in Ireland. The results showed two categories of apps. One category contains special purpose or unique functionality. The second category contains apps of general or multi-purpose functionally. Respondents’ used their most frequently used app three hours per day, between the eight to eleven in the evening. Additionally, the company providing the most frequently used app also had a physical store, the majority of respondents’ purchases were made online.

126 PRIVACY CONCERN AND LIKELIHOOD OF PAYING A PRIVACY-FEE

1 Dr. Lori Baker-Eveleth, University of Idaho, United States, [email protected] 2 Dr. Daniel Eveleth, University of Idaho, United States, [email protected]


3 Prof. Norman Pendegraft, University of Idaho, United States, [email protected] 4 Dr. Mark Rounds, University of Idaho, United States, [email protected]

This research examined the extent to which social-media users’ privacy concerns affected the likelihood they would pay a fee in exchange for a social-media company promising not to use or sell that user’s data. Data to empirically test the theoretical model were collected via a survey to 173 usable social- media users. The results of the analyses show users’ knowledge of privacy issues, personal experience with invasions of privacy, and levels of risk intolerance influenced the likelihood they would pay a privacy fee through their concern for privacy. Concern for privacy had a significant, positive effect on expected privacy fee.

194 INFORMATION SYSTEMS GOVERNANCE USING ISACA COBIT© 2019

1 Prof. Yue Zhang, Cal, United States, [email protected] 2 Dr. David Liu, California State University, Northridge, United States, [email protected] 3 Dr. Tao "Eric" Hu, California State University, Northridge, United States, [email protected]

Information Systems/Information Technology (IS/IT) governance (ITG hereafter) is an important emerging issue forbusinesses across industries. ITG is a field with great breadth involving all business functions, thus requires careful planand painstaking execution. An effective and well-designed ITG system must be based on a thorough and directorialframework. ISACA's COBIT© 2019 (COBIT 2019 or simply COBIT hereafter) provides such a framework. This articlepresents the core structure of COBIT 2019 with attempts of logical organization and interpretation that would help to bringa large and complex framework to one that easily makes sense and is easier to be commanded and implemented.


Track: Management Science and Quantitative Methods

Session ID: MSQ-1 48 EXAMINING DETERMINANTS OF NON-MISSION CAPABLE TIME FOR CARGO AIRCRAFT USING

MULTIPLE REGRESSION ANALYSIS

1 Mr. Andrew Gill, U.S. Air Force, United States, [email protected] 2 Prof. William Cunningham, Air Force Institute of Technology, United States,

[email protected] 3 Prof. Seong-Jong Joo, Air Force Institute of Technology, United States, [email protected]

As aircraft are aging, predicting aircraft availability is critical for mission planning. We choose military cargo aircraft and analyze their unscheduled non-mission capable (NMC) time using multiple regression analysis. We include variables related to organizations, operations, and locations in multiple regression models. We have confirmed that age, number of sorties, mean sortie duration, and some location factors such as temperature and atmosphere pressure are related to NMC time. Because this study is an initial attempt, additional studies with pertinent variables and appropriate methods are highly recommended.

95 ANALYZING THE IMPACT OF FARE ADAPTATION POLICIES ON TRANSPORTATION NETWORK COMPANIES

1 Dr. Sina Shokoohyar, Saint Joseph's University, United States, [email protected] 2 Dr. Ahmad Sobhani, Oakland University, United States, [email protected] 3 Dr. Anae Sobhani, Utrecht University, Netherlands, [email protected]

We study the impact of route and weather on transportation network companies such as Lyft and Uber. We observed that trips originated from the city center have higher fares compared to the trips headed toward the city center. It is also observed that trips with origins and destinations close to the city center have longer trip durations. Our findings confirm that pick-up waiting time, trip duration, and fare increase in extreme weather conditions during weekdays; while they decrease during weekends. Comparing Uber with its main competitor, Lyft, shows that Uber rides are faster, more expensive and less accessible than Lyft.

192 ASSESSING MAINTENANCE PERFORMANCE FOR MILITARY AIRCRAFT USING DATA ENVELOPMENT ANALYSIS

1 Mr. Thomas O'Neal, Air Force Institute of Technology, United States, thomas.o'[email protected] 2 Mr. Abdulrahman Alamri, Air Force Institute of Technology, United States,

[email protected] 3 Mr. Daniel Cherobini, Air Force Institute of Technology, United States, [email protected] 4 Prof. Seong-Jong Joo, Air Force Institute of Technology, United States, [email protected]

Maintenance is a key part of aircraft sustainment in the United States Air Force (USAF). We select an aircraft type and analyze maintenance performance for the aircraft for the most recent forty-one months. We include pertinent variables and analyze those using data envelopment analysis. We found a declining trend of efficiency scores and identified a source of inefficiency. Pure technical efficiency was the lowest among three basic efficiency measures: pure technical efficiency, scale efficiency, and mix efficiency. We discuss additional managerial insights such as projections and benchmarks for improving the efficiency of maintenance activities for USAF.

204 MEASURING THE COMPARATIVE PERFORMANCE OF OPERATIONS OF AIR CARGO WINGS USING DEA

1 Mr. Kyle Gladney, Air Force Institute of Technology, United States, [email protected] 2 Ms. Christina Akers, Air Force Institute of Technology, United States, [email protected] 3 Mr. Nasser Alanazi, Air Force Institute of Technology, United States, [email protected] 4 Prof. Seong-Jong Joo, Air Force Institute of Technology, United States, [email protected]


Session ID:

Measuring the performance of organizational units using multiple variables is important to understand various aspects of unit operations. The current performance reports such as the health of fleet reports in the United States Air Force include series of single measures. Thus, the reports fail to consider inputs and outputs together for examining the performance of the units. We address this issue by including and analyzing pertinent inputs and outputs using data envelopment analysis (DEA). We provide managerial insights by discussing different types of efficiency scores, projections for inefficient decision making units, benchmarks, and other analytical results.

MSQ-2 98 A SPATIAL APPROACH TO INTERNATIONAL BUSINESS

1 Dr. Hao Tan, The University of Newcastle, Australia, [email protected] 2 Dr. Mike Peng, The University of Texas at Dallas, United States, [email protected] 3 Dr. Craig Macaulay, California State University, Long Beach, United States, [email protected]

In this perspective article, we introduce a new spatial approach to study the geographic diversification of multinational corporations (MNCs). Drawing upon spatial research, this new approach measures and analyzes the diversification patterns of MNCs based on two important spatial dimensions: distance and concentration. By leveraging a sample of the largest U.S. MNCs, we propose a new typology of MNCs based on their geographic diversification. As a complement of existing approaches to the research on geographic diversification strategies, we suggest that our spatial approach sheds new light on the location behaviors of MNCs, thus making a methodological contribution to this literature.

107 GAME THEORETICAL MODELING OF DRIVERS’ MERGING AND DISCRETIONARY LANE-CHANGING BEHAVIORS

1 Dr. Saeed Reza Ramezanpour Nargesi, University of Texas at Arlington, United States, [email protected]

2 Dr. Sina Shokoohyar, Saint Joseph's University, United States, [email protected] 3 Dr. Stephen Mattingly, University of Texas at Arlington, United States, [email protected] 4 Dr. Somaye Nargesi, Pacific Lutheran University, United States, [email protected]

Lane changing modeling is one of the traffic behaviors that has a crucial role in transportation studies especially in traffic management policies and traffic safety. Therefore, modeling a more accurate lane changing behavior is crucial and make the outcomes of traffic simulations more reliable. Previously, models have failed to consider some important elements broader traffic characteristics such as lane density. This study seeks to investigate more realistic lane changing behavior modeling.

174 DATA VISUALIZATION OF CONSUMER PREFERENCE FOR WINES: A CROSS COUNTRY APPROACH

1 Dr. Mohua Podder, University of Alberta, Canada, [email protected] 2 Dr. Subhadip Ghosh, MacEwan University, Canada, [email protected]

Globalization of the world wine markets have made the wine sellers more dependent on export markets for their revenue in recent years. Hence, a good knowledge of preferences of wine consumers all over the world become increasingly important. In this context, this paper studies the preference of consumers over a wide variety of wines across several countries. Consumer preferences are modeled using discrete choice models. Consumer preferences are described using the wine rankings collected from 180,000 wine samples extracted from the non-research database of Wine Spectator website. The variation of price for similarly ranked wines are also examined.

193 COMPARATIVE EVALUATION OF SUICIDES AT A NATIONAL LEVEL

1 Mr. Michael Ingram, Air Force Institute of Technology, United States, [email protected] 2 Mr. Sami Aljuaid, Air Force Institute of Technology, United States, [email protected] 3 Mr. Ayman Alqarni, Air Force Institute of Technology, United States, [email protected] 4 Mr. Adam Brubakken, Air Force Institute of Technology, United States, [email protected] 5 Prof. Seong-Jong Joo, Air Force Institute of Technology, United States, [email protected]


Session ID:

Suicide has become a serious issue at various levels in societies or countries. Especially, it has brought special attention recently in military. Motivated by increased concern on the issue, we comparatively evaluate countries for their status of suicide management. We choose socioeconomic and cultural variables along with number of suicides for countries and analyze those using data envelopment analysis. We identify socio-economic and cultural factors related to the suicides and countries with better status. We suggest insights for improving a country’s status on the suicides.

MSQ-3 10 BAYTECK MICROCHIP INTERNATIONAL - ADVENTURES IN BAYESIAN ANALYSIS

1 Dr. Owen "Hall, Jr.", Pepperdine University, United States, [email protected] 2 Dr. Ken Ko, Pepperdine University, United States, [email protected]

The automotive microchip market is projected to reach approximately $60 billion by 2022, which constitutes approximately twelve percent of the overall semiconductor sector. The demand for enhanced features such as emergency call systems, improving fuel economy, security, enriched driver experience, autonomous driving, and car sharing are the primary drivers behind this projected growth pattern. Bayteck provides customized microchips to the automotive industry. The purpose of this presentation is to illustrate how prescriptive analytics can be used to develop an optimal bidding strategy in response to a recently received RFP.

101 SCHEDULING CLINICAL STAFFS IN NURSING UNITS USING ERGONOMICS CONSIDERATIONS

1 Dr. Ahmad Sobhani, Oakland University, United States, [email protected] 2 Dr. Sina Shokoohyar, Saint Joseph's University, United States, [email protected] 3 Dr. Anae Sobhani, Utrecht University, Netherlands, [email protected]

It is a well-known fact that nursing is a physically and mentally demanding job, and many different aspects of the job expose nurses to risks causing burnout or influence nurse job satisfaction, and perception of stress. This is where nurse health and well-being intersects with patient outcomes. As nurse health and well-being deteriorates, the impact of these risk factors begins to affect the quality of care. Innovative multi-objective optimization models are presented that schedule nurses by integrating their work-related health risks and consequences (referred to ergonomics factors) as well as the quality of care considerations.

188 AN IMPROVED EOQ MODEL FOR INVENTORY MANAGEMENT

1 Dr. Cenk Caliskan, Utah Valley University, United States, [email protected]

The Economic Order Quantity (EOQ) model is one of the oldest and well known models in operations research. The standard model assumes that the inventory holding cost is proportional to the monetary value of the inventory and expressed on a percentage per year basis. It is calculated as a simple interest on continuously varying inventory levels over time. However, this ignores the compounding effects that usually happens when funds are invested, i.e. interest on interest. In this research, we extend the EOQ model to account for compounding and show that the standard model underestimates the total annual costs.


Track: Management, Entrepreneurship and Organizations

Session ID: MEO-1 22 LEADERSHIP DRIVES PROJECT MANAGEMENT

1 Dr. Biff Baker, Metropolitan State University - Denver, United States, [email protected]

Leadership theory and practices existed long before Project Management became an academic discipline or theory, however, little theoretical research existed regarding leadership practices as drivers of project management results. The focus of this research is on theory development within academia, that supports or refutes leadership as a driver for the Project Management Body of Knowledge (PMBOK) functional areas. The result of this grounded-theory approach is validation and modification of leadership criteria listed in the PMBOK and a proposed meta-model for inclusion using a Be-Know-Do construct of leadership traits, knowledge and actions, and potential impact of culture upon projects.

40 EXPLORING THE ANTECEDENTS AND CONSEQUENCES OF EMPLOYEE’S BRANDING ON FACEBOOK

1 Prof. ChiaWu Lin, Department of Business Administration, National Dong Hwa University, Taiwan, [email protected]

2 Ms. WenChi Huang, Chanson Water Co., Ltd., Taiwan, [email protected]

Employee's branding behavior could change attitude of others towards brand through communication on social media. A total of 563 friends were collected from 185 employees of the chain restaurants in compliance with two-stage survey. Results showed that first, helping behavior and employee’s immersion on Facebook are positively associated with the employee’s branding. Second, the employee’s branding is positively associated with brand image. Third, employee’s branding can mediate relationship between helping behavior and brand image. Fourth, employee’s branding can mediate relationship between employee’s immersion on Facebook and brand image. Fifth, organizational trust moderated relationship of helping behavior to the employee’s branding.

119 ATTACHMENT AND CONSUMPTION EXTERNALITIES: THE HIDDEN BENEFITS OF PRODUCT PAROCHIALISM

1 Dr. Daniel Chaffin, University of Nebraska Kearney, United States, [email protected] 2 Dr. Mark Packard, University of Nevada Reno, United States, [email protected]

The emerging demand-side literature offers a fresh perspective on strategic decisions such as diversification. The geographic diversity of a firm’s consumers can have important implications. In this paper we consider this phenomenon in the context of competitive football games during the 2016 presidential election. We argue that proximity of consumers creates consumption externalities or consumer benefits generated by consumption in proximity to other consumers. We find support for the notion that parochial products that focus on a narrow geography enjoy a strategic benefit of insulation from substitute offerings through consumption externalities when compared to nationally distributed products.

218 ASSESSMENT OF ENTREPRENEURSHIP CHALLENGES IN THE MIDDLE EAST AND NORTH AFRICA

1 Mr. Maoloud Dabab, Portland State University, United States, [email protected] 2 Dr. Rafaa Khalifa, Portland State University, United States, [email protected] 3 Mr. Mustafa Almuzel, Portland State University, United States, [email protected] 4 Ms. Dana Bakry, Portland State University, United States, [email protected]


Session ID:

The paper highlights the barriers of the emergence of entrepreneurship in the Middle East and North Africa (MENA), and the role of the government to support the entrepreneurship programs. The paper examines how entrepreneurial ventures can be enhanced through discrete policy measures, encompassing network support, training, building institutional capacity, and public procurement. We surveyed a group of entrepreneurship leaders in Libya and Saudi Arabia to get some insights. The paper initially found that government intervention is considered effective and plays a leading role in challenges. The paper provides guidance to practitioners and highlights the factors that should be considered.

MEO-2 25 UNDERSTANDING OLDER WORKERS AT EARLY STAGE OF NEW CAREER PATH

1 Dr. Lei Lai, CSUDH, United States, [email protected]

This research aims to understand older workers at early stage of a new career path (referred to as older, early-career workers). Unlike the traditional younger workers in early-career stage or older workers in late-career stage, the older, early-career workers exhibit a unique dual identity. On one hand, as early-career workers, they want to establish themselves in a new field as the meaning of work is central to everyone’s self-identity. On the other hand, older workers may have more family responsibilities, placing higher priority on work-family balance. This dual identity leads to different coping needs in balancing work and family demands.

68 MEASURING THE OUCH OF WITNESSED WORKPLACE AGGRESSION

1 Dr. Thomas Norman, California State University Dominguez Hills, United States, [email protected] 2 Mr. Brandon Craw, California State University Dominguez Hills, United States,

[email protected] 3 Ms. Yosilin Caro, California State University Dominguez Hills, United States, [email protected]

This paper examines the effects of witnessing workplace aggression. Workplace aggression is defined as any act in which an individual attempts to psychologically harm another organizational member. The paper details how witnessed aggression may harm victims by examining the results of experiments in which subjects witness aggression between lab members in a study using deception. Examples of aggression range from mild (e.g. angry facial expressions and gestures) to more severe (e.g. insults and derogatory remarks). Analyses of physiological measures of arousal (heart rate and galvanic skin response) and prefrontal cortex activity (fNIR) along with self-report measures of anxiety are presented.

105 HELPING OR HURTING? EFFECTS OF BENEVOLENT SEXISM AND LIKEABILITY ON THIRD PARTY PERCEPTIONS

1 Dr. Christopher Warren, Cal, United States, [email protected] 2 Dr. Mona Zanhour, California State University, Long Beach, United States, [email protected] 3 Dr. Mark Washburn, California State University, Long Beach, United States, [email protected]

The issue of hostile sexism has potential to have a larger impact across an organization. This study examines the relationship between observer assessments and interviewer sexism. The sample includes 266 participants randomized across three different interview scenarios. We find that benevolent sexism implied a positive outcome of increased hire-ability with little stigma associated with the female candidate’s competence. While Hostile Sexism has an overall negative effect, it is offset by impressions of likeability of a female job candidate that maintains neutral. Our study suggests observers’ perceptions of sexism, benevolence, and likeability differ, and may change with experience.


Track: Marketing

Session ID: MKT-1 38 A MODEL OF SUSTAINABLE CONSUMER BEHAVIOR, PERSONAL DEVELOPMENT AND ATTITUDES

TOWARD MARKETING

1 Dr. Greg Black, Metropolitan State University of Denver, United States, [email protected] 2 Dr. Angelica Bahl, Metropolitan State University of Denver, United States, [email protected] 3 Mr. Darrin Duber-Smith, Metropolitan State University of Denver, United States,

[email protected] 4 Dr. Nicole Vowles, Metropolitan State University of Denver, United States, [email protected]

This study explores the impact of sustainable consumer behavior on other sustainable attributes, such as charity. The study then assesses the influence of the second set of sustainable consumer variables on both personal development and attitudes toward marketing activities. The findings confirm the various hypotheses. The first set of sustainable consumer behavior traits impact the second set of sustainable attributes where, consumer traits are significant predictors of consumer volunteerism and social activities. The findings also indicate that the second set of sustainable consumer behavior attributes influences consumer personal development and helps to predict positive consumer attitudes toward marketing activities.

91 THE INCREMENTAL EFFECT OF SATISFACTION ON STOCK PRICES

1 Mr. Adam Bozman, Gonzaga University, United States, [email protected] 2 Dr. Danielle Xu, Gonzaga Univesity, United States, [email protected] 3 Dr. Carl Bozman, Gonzaga University, United States, [email protected]

Satisfaction is a forward-looking marketing diagnostic that is theoretically related to firm financial performance. The conceptual link between satisfaction and superior performance is quite simple. When consumers are satisfied; that is, when their expectations are met or exceeded by their experience with a product, they develop a preference for the brand. Consumers are thereafter more likely to purchase the brand and related brand extensions. Satisfied consumers may also help recruit new customers at much lower expense. The discounted future value of this brand related buying activity results in an increase in brand equity and stock price.

118 FASHION SUPPLY CHAIN WORKER EXPLOITATION: A STRUCTURAL CULTURAL KNOWLEDGE THEORY PERSPECTIVE

1 Dr. Jon Shapiro, Northeastern State University, United States, [email protected]

Session ID:

Worker exploitation is an ongoing problem globally within the textile and garment industry. Multinational and local retailers often grapple with the issue of identifying and navigating perpetrators along inherently intricate supply chains. This paper examines the crucial strategic cross-cultural knowledge within this setting necessary to develop relational competency. It introduces structural cultural knowledge theory (SCKT) with the aim of demonstrating how critical knowledge structures are essential in developing marketing relationships, while identifying and mitigating worker exploitation.

MKT-2 87 STRATEGIC RE-MARKETING BUSINESS DECISION: A CASE STUDY

1 Dr. Fred Raafat, San Diego State University, United States, [email protected] 2 Prof. Massoud Saghafi, San Diego, United States, [email protected] 3 Prof. Nathan Oestreich, San Diego State University, United States, [email protected]


This case is developed as a teaching tool for business majors to understand marketing strategy, consumer targeting, market segmentation, and positioning an existing brand in the smart home industry in a Southern California metropolitan area. Secondary and primary data collection were obtained to better understand the ‘connected-home’ industry based on a real company that operates in this space. Analyzing collected data, allows for targeting new customer segments and effectively positioning the brand in the identified market segments.

151 SELLING SALES EDUCATION: PROPOSING A NEW MAJOR IN PROFESSIONAL SELLING

1 Mrs. April Schofield, Metropolitan State University - Denver, United States, [email protected] 2 Dr. Mick Jackowski, Metropolitan State University - Denver, United States, [email protected] 3 Dr. Clay Daughtrey, Metropolitan State University - Denver, United States, [email protected] 4 Mr. Tom Miller, Metropolitan State University - Denver, United States, [email protected]

Professional selling is one of the most common occupations for students graduating with a bachelor’s degree [1]. Accordingly, more universities are embracing sales as a formal area of study and the number of sales education programs in the United States is growing exponentially. In 2019, a university in the mountain region proposed a new Bachelor of Arts in Professional Selling. Since introducing a sales minor and certificate in 2013, this university experienced growth in sales class enrollment and launched new courses. After a thorough analysis of the internal and external environments, curriculum was developed with corporate partners and sales experts.

170 ARE CONSUMER AGE, GENDER, AND EDUCATION LEVEL THE PREDICTORS OF THEIR PARADOXICAL BEHAVIOR WITH TECHNOLOGY?

1 Dr. Angelica Bahl, Metropolitan State University of Denver, United States, [email protected] 2 Dr. Greg Black, Metropolitan State University of Denver, United States, [email protected]

Consumers have faced numerous challenges with technology and have consequently become more concerned with ambivalent behavior. Our study organizes the research based on consumer paradoxes of technology theory where consumer paradoxical behavior with technology identifies as mixed emotions or ambivalent behavior. This exploratory study investigates consumer age, gender, and education level as predictors of consumer paradoxical behavior with technology. Our research shows that consumer age is a significant predictor of the three paradoxes of technology, such as competence/incompetence, efficient/inefficient, and fulfill/create needs. In addition, a significant predictor of efficient/inefficient paradoxical behavior is consumer gender.


Track: Military Applications

Session ID: MIL-1 77 OPTIMIZING SUSTAINMENT LOGISTICS FOR A U.S. ARMY INFANTRY BRIGADE COMBAT TEAM

WITH INTEGER PROGRAMMING

1 Ms. Lauren Bobzin, United States Marine Corps, United States, [email protected] 2 Mr. Benjamin Leichty, United States Marine Corps, United States, [email protected] 3 Mr. Austin Winkler, United States Army, United States, [email protected] 4 Dr. Daniel Reich, Naval Postgraduate School, United States, [email protected] 5 Dr. Ira Lewis, Naval Postgraduate School, United States, [email protected]

The U.S. Army has directed the manning and equipping Brigade Support Battalions to fulfill the organic sustainment needs of brigades, as An Army Infantry Brigade Combat Team cannot organically transport all of its assigned assets. We formulated an integer programming model to optimize sustainment outcomes of supported units and analyze risk associated with shortfalls that may arise. We developed a scenario reflecting the steady resupply of an Infantry BCT during combat operations and a system for prioritizing competing resupply needs. Our mathematical modeling framework provides a foundation on which more advanced applications and analysis can be developed in the future.

159 PROACTIVE DECISION SUPPORT TOOLKIT FOR DISTRIBUTED COALITION PLANNING

1 Dr. Mary Ngo, Pacific Science & Engineering, United States, [email protected] 2 Ms. Nancy Quach, Pacific Science & Engineering, United States, [email protected] 3 Ms. Manuela Jaramillo, Pacific Science & Engineering, United States, manuelajaramillo@pacific-

science.com 4 Mr. Lim Leong, University of California San Diego, United States, [email protected] 5 Dr. Karen Myers, SRI International, United States, [email protected] 6 Ms. Laura Tam, SRI International, United States, [email protected]

International emergency response requires multinational team members to formulate a plan, know their roles, and be ready to mobilize. Distributed planning in coalition operations such as this is inherently challenging, as individual decision makers are prone to planning fallacies and decision biases, and team members may fail to capitalize on shared knowledge, skills, and experiences when that information is disorganized and difficult to access. In this paper, we present a centralized toolkit comprising three web-based proactive decision support (PDS) tools designed to mitigate these challenges and improve team situation awareness: Task Assistant, Event Scheduler, and Weather Widget.


Track: Modeling and Simulation

Session ID: M&S-1 67 DENIAL OF SERVICE ATTACKS AS DISASTERS

1 Dr. Norman Pendegraft, University of Idaho, United States, [email protected] 2 Dr. Mark Rounds, University of Idaho, United States, [email protected]

The paper describes a simulation model of denial of service attacks as discrete events of varying duration and intensity which make a system temporarily partially unavailable. This makes them like disasters rather than information thefts. Users are assumed to leave with varying likelihood. The dependence of the likelihood of survival on user loyalty and rate of system decline is illustrated for attacks for varying duration and intensity.

113 AN EVACUATION MODEL IN POST NATURAL DISASTER

1 Dr. Mahyar Amouzegar, The University of New Orleans, United States, [email protected] 2 Dr. Khosrow Moshirvaziri, California State University, Long Beach, United States,

[email protected] 3 Dr. Fahimeh Rezayat, California State University, Dominguez Hills, United States, [email protected]

This paper presents an analytical framework based on Discrete Event Simulation for evacuation in post natural disasters. When a person is injured in a disaster, he or she receives immediate care provided by the local medical team in order to be stabilized and transported to a larger facility, where a higher level of care is available. At this higher level, the patient is further evaluated and treated. The primary objective of the model is to provide the initial care necessary to stabilize and triage the patient for transport out of the disaster environment and to a comprehensive medical facility.

121 STOCHASTIC NOTIFICATION SCHEDULING WITH PUSH CONSTRAINTS

1 Dr. Yang Sun, California State University, Sacramento, United States, [email protected] 2 Dr. Yang Li, California State University, Sacramento, United States, [email protected]

In this research, we address the push notification scheduling problem in which the user is allowed to specify a constraint to limit the number of times a push notification service can ding or vibrate the mobile device in a day. In addition, the user can specify blackout time periods during which no push notification is allowed. The objective is to minimize the total message (job) waiting time before a batch of messages is released/pushed to the user. We derive mathematical optimality properties for this stochastic optimization problem and use discrete event simulation models to compare various heuristic policies.

163 LITERATURE REVIEW OF TRAFFIC SAFETY JOURNAL PAPERS USING TEXT MINING

1 Dr. Wen Cheng, California state polytechnic univ, Pomona, United States, [email protected] 2 Mr. Edward Clay, California State Polytechnic University at Pomona, United States, [email protected]

Session ID:

Text Mining is an analytical process that analyzes both term frequencies and overall topics from different texts. Despite its broad utilization in various social sciences and other similar fields, Text Mining’s use has been rather constrained in traffic safety. By utilizing a number of abstracts gathered from the Traffic Research Record between 1996 and 2018, it is possible to investigate the capacities of Text Mining in terms of thorough literary analysis in traffic safety. The outcome of which will stipulate the effectiveness that Text Mining has for literary analysis in the transportation field.

M&S-2 42 FEATURE TRANSFORMATION FOR CORPORATE TAX DEFAULT PREDICTION: APPLICATION OF

MACHINE LEARNING APPROACHES

1 Prof. Kabir Hassan, University of New Orleans, United States, [email protected]


Machine learning (ML) is used increasingly in accounting and finance, but taxpayer’s status prediction is an unfocused area of data science, machine learning, and data mining. This paper applies a tax payment dataset of Finish limited liability firms that have failed and non-failed tax information. Seven different machine learning approaches train across four datasets ranging transformed to non- transformed that effectively discriminates the non-default tax firms from their default counterparts. Thereby, the study findings advocate to tax administration to choose the single best machine learning approach and feature transformation method for the execution purpose.

99 THE MORAL ECOLOGY OF EFFORT SUPPLY

1 Dr. Richard Johnson, CALIFORNIA INSTITUTE OF ADVANCED MANAGEMENT, United States, [email protected]

This paper shows that effort supply is the result of controllable social processes—the work of “leadership”—and that these processes can be subsumed under the rubric of a rational action model, based on the concept of “identity utility,” introduced by Akerlof and Kranton [1]. This model is used to theoretically derive the proposition that Labor supplies as much productive effort as it believes Management “deserves.” Implications for the study of leadership and the nexus between how Labor is “treated” and its productivity are suggested.

161 EXPLORATION OF THE DIFFERENCE BETWEEN STUDENTS’ SELF EVALUATION AND PROFESSIONALS’ ASSESSMENT FOR STUDENT OUTCOME

1 Dr. Wen Cheng, California state polytechnic univ, Pomona, United States, [email protected] 2 Mr. Bengang Li, California State Polytechnic University, Pomona, United States, [email protected]

Evaluation is essential to significant judge students' performance of senior projects. The study aims to compare the differences between student self-evaluation and professionals’ assessments by the analysis of variance. The data come from California State Polytechnic University, Pomona's senior project student and advisor survey data collection, which range from 2013 to 2019. To illustrate the possible outcomes, Analysis of Variance (ANOVA) model was used in this study. Based on the F value calculated by ANOVA model, this study examined the significance between student self-evaluation and advisor assessment.

162 ASSOCIATION ANALYSIS OF STUDENTS’ DIVERSE ABILITIES

1 Dr. Wen Cheng, California state polytechnic univ, Pomona, United States, [email protected] 2 Mr. Menglu Cao, California State Polytechnic University, Pomona, United States, [email protected]

Establishing a systematic evaluation of students' abilities in all aspects would be propitious to cultivate outstanding students with comprehensive development and would be helpful for students’ lifelong learning and future career. This paper attempts to analyze the correlation between students’ different capabilities from the outcomes of the Senior Exit Survey conducted on students about to obtain their undergraduate degree. The results indicated the existence of strong correlation among some student capacities.


Track: Operations, Logistics and Supply Chain Management

Session ID: OLS-1 4 LOCATING DISASTER RESPONSE FACILITIES IN HOUSTON USING FLOOD RISK AND LOGISTICS COST

1 Dr. Kiyoung Jeong, University of Houston Clear Lake, United States, [email protected] 2 Dr. JAE-DONG HONG, South Carolina State University, United States, [email protected]

We study the disaster response facility (DRF) location problem in the city of Houston, Texas, prone to flood risk by Hurricane. We use a multi-objective optimization model for selecting the location of DRFs to minimize the total logistics cost and the total flood risk impact concurrently using real data of Houston. This research would provide useful insights to practitioners who need to make several decisions to design the disaster relief logistics network.

9 MODELING THE EFFECTS OF LEAN CAPABILITY ON FIRM PERFORMANCE

1 Dr. STEVE ZHOU, University of Houston Downtown, United States, [email protected] 2 Dr. Fiona Ji, Santa Clara University, United States, [email protected] 3 Mr. Greg Wu, University of Houston Downtown, United States, [email protected]

This research surveyed and investigated the link between lean capability and firm performance in SMEs. Through a structural equation model, we are able to show that lean capability positively affect firm performance. Moreover, SMEs’ lean intent and lean implementation have positive impact on their lean capability.

39 A BAYESIAN NETWORK-BASED SUPPLY CHAIN RESILIENCE ASSESSMENT METHOD CONSIDERING SUPPLY CHAIN FINANCE

1 Dr. Wanying Shi, Portland State University, United States, [email protected] 2 Dr. CARLOS MENA, Portland State University, United States, [email protected]

A network based model of supply chain resilience (SCR) incorporating the concept of supply chain finance is presented. The model focuses on two key elements of resilience- reliability and recoverability. A Bayesian network approach is used to model supply chain performance pre- and post- disruption, considering operational and financial performance metrics. The paper contributes to the literature by incorporating a financial perspective to the study of SCR. From a practical standpoint, the paper presents a model that can help practitioners identify the weakest nodes in their network, taking working capital into consideration and allowing them to operate more resilient supply networks.

133 ROBUST STRUCTURAL EQUATIONS FOR SAFETY STOCK OPTIMIZATION IN MULTI-ECHELON SUPPLY CHAIN NETWORKS

1 Mr. Gihan Edirisinghe, Washington State University, United States, [email protected] 2 Mr. Thamer Almutairi, Washington State University, United States, [email protected]

Session ID:

Intense competition in e-commerce has forced firms to provide highly precise delivery time guarantees such as ‘same-day’ and ‘two-day’ shipping. In order to meet these stringent standards, it is imperative that companies avoid stock-outs across multi-echelon supply chain networks. Present approaches for optimizing network-wide safety stock levels are challenging tools to use for day-to-day managerial decision making, due to their demanding computational requirements. We propose a methodology that creates structural equations using regression techniques, based on known optimal results. The procedure is useful during situations such as initial decision-making on network-wide safety stock levels where quick, robust answers are sufficient.

OLS-2 8 CROSS EFFICIENCY EVALUATION APPROACH TO MULTIPLE CRITERIA DEA FOR BIOMASS-BIOFUEL

LOGISTICS NETWORK DESIGN PROBLEM

1 Dr. JAE-DONG HONG, South Carolina State University, United States, [email protected] 2 Dr. Judith Mwakalonge, South Carolina State University, United States, [email protected]


To enhance the discriminating power of data envelopment analysis (DEA), this study proposes an innovative procedure of applying the multiple criteria DEA (MCDEA) method with three objective functions, integrated with the goal programming (GP) model and cross efficiency (CE) method. The proposed procedure would help the decision-makers to rank the efficient decision-making units (DMUs). We use biomass-biofuel logistics network (BBLN) design problem to demonstrate the applicability of the proposed procedure. We observe that the procedure performs well in terms of identifying the efficient and robust BBLN schemes and that the procedure would be applied to design various supply chain networks.

55 WILDLIFE TRAFFICKING: USING SUPPLY CHAINS METHODS TO COMBAT POACHING

1 Prof. Stanley Griffis, Michigan State University, United States, [email protected] 2 Prof. Meredith Gore, Michigan State University, United States, [email protected] 3 Prof. John Macdonald, Colorado State University, United States, [email protected] 4 Prof. Burcu Keskin, University of Alabama, United States, [email protected] 5 Prof. Bistra Dilkina, University of Southern California, United States, [email protected] 6 Prof. Milind Tambe, Harvard University, United States, [email protected]

Criminal wildlife trafficking generates an estimated US$23 billion annually for the global criminal economy; it can undermine national security, decrease economic prosperity, and fuel social conflict. The research will define, describe, and map key nodes and components of a specific supply chain using existing, team-collected data from Africa, create two qualitative framework models associated with decisions about WTSCs, develop methods to detect meaningful patterns of weakness and resilience in WTSCs, and create new quantitative WTSC interdiction models and solution approaches building on techniques for network design optimization, the multi-armed bandit, the orienteering problem and green security games.

81 THE LABOR-SUPPLY CHAIN FROM SOUTH ASIA TO THE UNITED ARAB EMIRATES AND THE PLIGHT OF LOW-SKILLED WORKERS

1 Dr. Al Ansari, Albers School of Business and Economics, Seattle University, United States, [email protected]

2 Mr. Alexander Ansari, School of Law, Seattle University, United States, [email protected] 3 Prof. Batoul Modarres, American University of Malta, Malta, [email protected]

This research aims to examine the dynamics of the labor supply chain from South Asia to the United Arab Emirates. Nineteen interviews were conducted with affiliates from government and executives in private organizations to provide expert perspectives on the labor supply chain from South Asia to the UAE labor-market and that of the plight of laborers. This study extends the application of supply chain management to the labor supply; therefore, it broadens the scope of studies on this subject. The focus is only on low-skilled laborers without considering the condition of high-skilled laborers.

198 OPTIMIZING HUMAN RESOURCE ALLOCATION FOR SURGICAL PROCESSES AT HOSPITALS

1 Prof. Afrooz Moatari-Kazerouni, University of Lethbridge, Canada, [email protected] 2 Dr. Bahareh Mosadegh Sedghy, University of Lethbrige, AB, Canada, Canada,

[email protected]

Session ID:

This research analyzes the processes of collecting instruments for surgical operations ata teaching hospital. The hospital, accommodated a new building and some of its most critical care units are relocate. This has created opportunities for improving the processes, while new tasks and responsibilities have arisen for the hospital staff. The required number of hours for new tasks is investigated by using methodologies such as the Maynard Operation Sequence Technique (MOST) and simulation. The essential number of employees to perform instruments’ collection for on time delivery of surgeries is then estimated based on surgical historical data and time-series forecasting.

OLS-3 51 OPERATIONS AND SUPPLY CHAIN MANAGEMENT IN DIGITAL PLATFORM BUSINESS


1 Prof. RAJIV SRIVASTAVA, Indian Institute of Management Lucknow, India, [email protected]

Several organizations based pre-dominantly on the use of digital platforms to conduct business have evolved in recent years. They use technology platforms to mediate resources and customers through peer networking for creating value on demand, most notably in accommodation and transportation sectors. Such business models include collaborative, sharing and gig economies as referred to in popular literature. In this ongoing study, we examine the nature of operations and supply chains underlying such digital platform based businesses. Aspects of interest include resource planning and sourcing; revenue management and pricing, resource allocation, queue management and scheduling, quality management, and other such issues.

217 UTILIZING ACCELERATOR PROGRAMS TO INCORPORATE NEW INNOVATIONS INTO AN ORGANIZATION

1 Dr. Zach Zacharia, Lehigh University, United States, [email protected]

This research seeks to better understand the antecedents, process and outcomes associated with utilizing corporate accelerator programs to integrate new innovations into an organization from the perspective of both the organization sponsoring the accelerator program and the venture companies who participate in such programs.

225 IMPACT OF SUPPLY CHAIN INTEGRATION ON SUSTAINABILITY PERFORMANCE: AN EMPIRICAL STUDY IN A DEVELOPING COUNTRY

1 Prof. Minh Hue Nguyen, Yokohama National University, Japan, [email protected] 2 Prof. Anh Chi Phan, Vietnam National University, Vietnam, [email protected] 3 Prof. Yoshiki Matsui, Yokohama National University; The Open University of Japan, Japan,

[email protected]

Session ID:

This study investigates direct impact of supply chain integration (SCI) on economic performance and indirect impact of SCI on social and environmental performance through economic performance. Based on data of Vietnamese firms, the study employed partial least square models to analyze the direct and indirect relationships between three SCI practices (process integration, information integration, and external integration) and the triple bottom line. Results indicate external integration has the most significant direct impact on economic performance and indirect impact on social performance and the impacts of SCI practices on the triple bottom line are different among small, medium, and large enterprises.

OLS-4 54 SCHEDULING IN AN ASSEMBLY LINE WITH 2-PHASE HYBRID FLOWSHOP

1 Prof. sangoh shim, Hanbat National University, Korea, Republic of, [email protected]

We addresses the scheduling problem to minimize mean completion time of jobs in an assembly line which is 2-phase hybrid flowshop. In the 1st phase, there are m parallel machines in which m different types of parts are produced and then they are assembled on only one machine in the 2nd phase. Also, the operation in the 2nd phase should be started as soon as the final part are manufactured in the 1st. For the small sized problem, the optimal solution is obtained by the suggested integer programming model and near optimal methods are devised for the large sized ones.

130 AUTONOMATION: A SYMBIOSIS OF MACHINES AND HUMANS

2 Dr. WILLARD PRICE, University of the pacific, United States, [email protected]

A dominate issue facing production, logistics and service delivery is the changing balance of humans and machines in these operations. This research suggests measures of technology utilization, including the expectation of autonomy with both machines and humans. Autonomation, a combination or symbiosis of both resources, often represented by Japanese management concepts of Jidoka or Poka- Yoke, is the emphasis of this study. A theory of autonomation is presented, along with current examples focused on the "logistics of commercial aircraft". The objective of this research is to both defend autonomation and explain its failure to prevent disruption and disaster.


212 MEASURING THE INFLUENCE OF INFORMATION ON URBAN VEHICLE ROUTING IN THE SUPPLY

CHAIN

2 Dr. John Bell, University of Tennessee, United States, [email protected] 3 Dr. Stanley Griffis, Michigan State University, United States, [email protected]

Vehicle routing continue to garner attention and understanding how congestion may influence route decision-making is a relevant question for researchers and practitioners who deliver products in urban areas. Using an analytic simulation study of routing, the experimental design in this research measures the impact of timely information about congestion to dispatchers prior to executing routes, versus generating routes before information can be obtained. The results indicate that a difference of over 20% in efficiency can be obtained by having access to information prior to building and executing routes. Additionally, the performance of algorithms differs significantly based on information availability.


Track: Public Policy and Administration

Session ID: PPA-1 20 ETHICS TRAINING FOR SENIOR LAW ENFORCEMENT LEADERS: A FAILED UNDERTAKING OR A NEW

OPPORTUNITY

1 Dr. Hugo Asencio, California State University Dominguez Hills, United States, [email protected] 2 Dr. Theodore Byrne, California State University Dominguez Hills, United States, [email protected] 3 Prof. Marie Palladini, California State University Dominguez Hills, United States, [email protected]

Law enforcement professionals play a critical role in society. Given the expanding range of responsibilities within the officers’ role, it is essential that they be men and women of strong ethical competence. How do police professionals in leadership positions serve effectively while maintaining high standards of ethics? Providing ethics in policing education to senior leaders is critical, as they create the cultural environment in which subordinates perform their duties. This study focuses on what ethics in policing education is being provided to senior law enforcement leaders throughout the United States and its subsequent impact on the officers in the department.

181 KNOWLEDGE, VALUES, AND SKILLS FOR MANAGING AND LEADING IN LOCAL GOVERNMENT: A SURVEY OF LOCAL GOVERNMENT MANAGERS IN CALIFORNIA

1 Dr. Elena Kulikov, California State University, Dominguez Hills, United States, [email protected] 2 Dr. Hugo Asencio, California State University, Dominguez Hills, United States, [email protected] 3 Dr. Nancy Deng, California State University, Dominguez Hills, United States, [email protected]

This paper seeks to answer the following research question: what are the knowledge, values, and skills that public managers and executives need to effectively lead and manage in local government? Data are collected from a survey of managers and executives within the departments in municipal and county governments in the Greater Los Angeles metropolitan area with a population over 50,000. Mixed methods are used to analyze the data. Both academic programs and professional associations can use the research findings to further strengthen their curricula and accreditation standards and thus better prepare the next generation of local government managers and executives.

211 CURIOSITY, DESIRABILTY OF CONTROL, AND SELF-MONITORING

1 Dr. Jeff Bailey, Uniersity, United States, [email protected]

Session ID:

We examined five dimensions of curiosity (five dimensions identified in Kashdan, et. al., 2018) and the relationships with students’ reported desirability of control, self-monitoring, and study habits. We used existing, well-tested measures to assess these variables, except for study habits which were questions we developed. Curiosity has many positive effects but also has negative effects. We discuss implications from our findings that curiosity predicts self-monitoring and desirability of control but was not related to study habits nor demographic and related data collected such as sex, grade point average, and depth of interests.

PPA-2 144 DO SELF-ORGANIZING GOVERNMENTAL NETWORKS FACILITATE INTER-GOVERNMENTAL

COLLABORATION

1 Dr. Zheng Yang, California State University, Dominguez Hills, United States, [email protected]

Collaborative inter-governmental networks such as interlocal agreements and partnerships can reduce service costs and increase effectiveness of collaboration. In public management, less attention has been given to informal networks or how informal networks between managers shape the collaboration of government agencies. This study aims to exploratorily investigate the role of self-organizing collaborative networks in facilitating inter-governmental collaboration in a local government. Based on semi-structured interviews with executive board members of a self-organizing local governmental network, this study qualitatively examines the mechanisms through which informal networks facilitate inter-organizational communication and enhance trust and shared understanding between local government departments.


145 FROM RELIEF TO EMPOWERMENT: A NEW WELFARE PARADIGM

1 Dr. Rui Sun, California State University Dominguez Hills, United States, [email protected] 2 Dr. Jinhua Wang, South China Agricultural University, China, [email protected]

This paper examines the effect of social protection programs on the urban poor in China. Data were collected from interviews and observations of more than 100 welfare recipients in the City of Guangzhou, China, from 2015 to 2018. The analysis shows that although the urban minimum living allowance and guaranteed housing policies have greatly alleviated the material difficulties of the welfare recipients, they are still in a dilemma of social exclusion. The study recommends a new welfare paradigm from relief to empowerment, through which, the concept of relief changes from beneficence to empowering the citizens.

155 EXAMINING FACULTY AND STAFF WILLINGNESS-TO-PAY FOR CAMPUS HOUSING

1 Dr. Jose Martinez, CSU Dominguez Hills, United States, [email protected] 2 Dr. Fynnwin Prager, CSU Dominguez Hills, United States, [email protected]

Faculty and staff residence on campus can enhance student experience and learning outcomes; however, prior literature is unclear whether they would be attracted to campus housing. On online survey of 487 faculty and staff at CSU Dominguez Hills—a 26 percent response rate—suggests subsidies between 11 and 28 percent would be required. Ordered Probit Regression results indicate that being female, having elders in the household, being the householder or spouse, the level of housing expenses, and family income levels increase willingness-to-pay for proposed housing on campus. This analysis can inform university administrators about faculty and staff housing choices.


Track: Sustainability Issues in Decision Making

Session ID: SUS-1 1 A TECHNOLOGY ROADMAP FOR AUTONOMOUS BUS SERVICE IN THE TRI-COUNTY

METROPOLITAN TRANSPORTATION DISTRICT OF OREGON

1 Prof. Tugrul Daim, Portland State University, United States, [email protected] 2 Mr. Bobby Romanski, Portland State University, United States, [email protected] 3 Mr. Dave Sherman, Portland State University, United States, [email protected] 4 Ms. Janet Rosenthal, Portland State University, United States, [email protected] 5 Ms. Deemah Alassaf, Portland State University, United States, [email protected] 6 Ms. Jacqueline Nayame, Portland State University, United States, [email protected]

Organizations use Technology Roadmaps (TRM) to discover a critical path of action in their research and development of future technologies and products. This paper provides a TRM for creating autonomous bus service in Portland. A review of related literature and the essential market drivers, products, and technologies review were researched and integrated into this technology roadmap, inferring that autonomous bus service be made available in the year 2042 while continuously enhancing Intelligent Transportation Systems and its related products from the year 2018. Quality Function Deployment method was used to discover and evaluate relationships between market drivers, products and technologies.

66 IT AIN’T EASY BEING GREEN: OPERATIONALIZING ENVIRONMENTAL SUSTAINABILITY

1 Dr. David Bechtold, MSU Denver, United States, [email protected] 2 Dr. Adam Melnick, MSU Denver, United States, [email protected] 3 Prof. Rebecca Prater, MSU Denver, United States, [email protected]

As companies strive to add environmental sustainability into their business practices, they are often faced with two initial questions. Where to begin and will our initial efforts be viewed by the general public as a legitimate attempt to be environmentally sustainable or “greenwashing”, The following paper offers a hierarchy that can be used to initiate and grow sustainability within an organization in a logical and cost-effective way. The hierarchy can be used to develop a progressive sustainability implementation strategy to change acts that are well-meaning into meaningful acts. Examples of sustainable business initiatives that are put into practice are provided. 

150 ENGAGING THE SUPPLIER FOR SUPPLY CHAIN SUSTAINABILITY WITH COMMITMENT TO CONTRACT TERMS AND AUDITING

1 Dr. Hossein Rikhtehgar Berenji, Pacific University, United States, [email protected] 2 Dr. Nagesh Murthy, University of Oregon, United States, [email protected] 3 Dr. Zhibin (Ben) Yang, University of Oregon, United States, [email protected]

We model a supply chain in which the buyer audits the supplier’s compliance with the code of conduct. We investigate the effect of the buyer’s upfront commitment to price and quantity on supplier’s compliance. We also analyze the implications of raising the standard of code of conduct on sustainability and financial performance.

152 A HYBRID MULTI CRITERIA DECISION MODEL FOR SUSTAINABLE CONSTRUCTION

1 Dr. Sundeep Inti, Purdue University Northwest, United States, [email protected] 2 Dr. Niharika Dayyala, Illinois State University, United States, [email protected]


Session ID:

Sustainable construction involves the evaluation of multiple criteria like the economy, environment, social, etc. Multi-criteria decision models like the Analytic Hierarchy Process (AHP) are used in decision making. The problem with these models is each decision-maker will provide their inputs on all criteria irrespective of their expertise, which impacts the final selection. In this study, a decision model is proposed by employing fuzzy principles in AHP. The proposed model includes two crucial factors, the confidence, and experience of decision-makers on their input for each decision criterion. This model eliminates the influence of the decision maker’s choice on their non-expertise area.

SUS-2 65 PREDICTING THE SUSTAINABLE BILATERAL TRADE THROUGH CHINA'S BELT AND ROAD INITIATIVE

WITH AFRICAN COUNTRIES: A HYBRID GRAVITY MODEL-NEURAL NETWORK APPROACHES

1 Dr. Komlan Gbongli, University of Miskolc, France, [email protected]

Quantitative evaluations to determine whether Chinese bilateral trade among its partners enhance economic development is needed. Therefore, improving the accuracy of prediction and exploit more superior algorithms for sustainable decision making remains essential. This paper uses China’s bilateral exports (CBE) data from 1990 to 2017 to analyze the bilateral trade’s outcomes applying the gravity model- artificial neural network (ANN). Our simulations reveal that CBE flows among the new silk road countries result in a slight increase in inter-regional trade. The ANN estimation outperforms the gravity model given the accuracy of root-mean-square-error (RMSE) and R square’s prediction. Implications are also provided.

108 SUSTAINABILITY AND SHARING ECONOMY

1 Dr. Yuanjie He, California State Polytechnic University, Pomona, United States, [email protected] 2 Dr. Shuo Zeng, California State Polytechnic University, Pomona, United States, [email protected]

Sharing economy and sustainability are two popular research topics – both ideas are showing wide impact on society and bringing innovations and challenges in many industries. For example, peer-to- peer delivery in last mile logistics is one idea to link sharing economy to sustainability. Promoting sustainability is one of main arguments from the proponents of sharing economy, while there are also strong objections to such view and doubts on its feasibility. This research tries to assess the impact of sharing economy practices on economic, social, and environmental sustainability goals and provide insights on linking these two fields.

168 CULTIVATING SUSTAINABILITY: POLYCULTURAL ENTREPRENEURSHIP IN HYBRID ORGANIZATIONS

1 Dr. Alexander Mitchell, California State Polytechnic University at Pomona, United States, [email protected]

2 Prof. Lydia Chen Shah, California State Polytechnic University at Pomona, United States, [email protected]

In this project, we explore how hybrid organizations – those that pursue economic and social missions – pursue sustainability. Using an ethnographic approach we investigate a complex hybrid organizational context through the lens of cultural entrepreneurship. Our findings illustrate hybrid organizations pursuing what we term polycultural entrepreneurship, a multi-level approach to sustainability involving internal practices, as well as developing relationships with community organizations, all in support of local economic development and prosocial change initiatives. We argue this approach to business practices offers novel theoretical and practical contributions of interest to sustainability researchers and anyone seeking to make a social impact.

Documents

WDSI 2020 Proceedings - wdsinet.orgwdsinet.org/Annual_Meetings/2020_Proceedings/Proceedings.pdf · allocations using Form 990 data and audited financial statements. 47 ESG REPORTING