Click here to load reader

Water Supply Quality Assurance P QAP... · Web view A water supply system includes everything from the collection of the source water through to the point of use. When developing

  • View

  • Download

Embed Size (px)

Text of Water Supply Quality Assurance P QAP... · Web view A water supply system includes...

Water Supply Quality Assurance P

Water Supply Quality Assurance Program

This program has been prepared by:

(Insert name)

This program is for:

(Insert business name and address)

(Surface water)

Date: Insert date


Contents 2

Background 3

Water Supply Quality Assurance Program 3

1. Basic Information 5

1. 1 Private water supplier’s details 5

1. 2 Water supply system monitoring and maintenance personnel details (if different from above) 5

2. Description of the water supply system 6

2. 1 Process flow diagram 7

2. 2 Equipment and chemical details 8

3. Risk Assessment of the Water Supply System 9

3. 1 Risk Assessment Template (Example risks included below – See Appendix A for possible controls) 10

4. Management Actions and Record Keeping 13

4. 1 Planned water supply system inspection and maintenance program 13

4. 2 Water quality monitoring program 14

4. 3 Records of water purchased from a water carter 14

4. 4 Chlorination records 15

4. 5 Sign posting 15

5. Contingency and Emergency Planning 16

5. 1 Contingency plan (example text included, update with what you would do) 16

5. 2 Incident records 16

5. 3 Emergency contacts 17

APPENDIX A Common sources of contamination (hazards) and suggested control measures 18

APPENDIX B Identification of risk 19

APPENDIX C Possible water supply system inspections 20

APPENDIX D Record sheets 21


The Public Health Act 2010 (NSW) is applied to Norfolk Island under the Norfolk Island Applied Law Ordinance 2016. Section 25 of the Public Health Act 2010 (NSW) requires that all suppliers of drinking water establish and adhere to a Quality Assurance Program (QAP). This template will help private water suppliers develop a QAP and can be altered to ensure it is relevant to each water supply system.

A QAP must address the Framework for Management of Drinking Water Quality set out in the Australian Drinking Water Guidelines (ADWG 2011), in a way that is appropriate to each water supply. The Australian Drinking Water Guidelines are available at:

The NSW Private Water Supply Guidelines provide additional guidance for private water suppliers to develop a QAP (the guidelines are for an Act that is identically worded to the Norfolk Island Public Health Act) and are available at:

Further information can be found by contacting Norfolk Island Regional Council.

Water Supply Quality Assurance Program

This template document is based on the NSW Health private water supplier template and has been modified for use on Norfolk Island.

A water supply system includes everything from the collection of the source water through to the point of use. When developing a Quality Assurance Program (QAP) for a water supply system an operator should ask three questions:

What problems could occur between the water source and the point of use?

How can they be prevented or fixed?

How do you know that the problem has been prevented or fixed?

The answers to these questions will help determine how to:

Assess and protect the quality of the source water

Make sure treatment processes are appropriate, maintained and working properly

Regularly test the water quality

Make the water supply safe if contamination has occurred

Make sure that water users are warned and/or provided with safe drinking water if the normal supply is found to be unsatisfactory or the quality cannot be guaranteed

Keeping the water supply system safe involves:

Identifying who is responsible for the system and who will respond to issues

Understanding hazards to your water sources

Making sure the water is stored and distributed safely

Treating the water to remove or control any contamination

Monitoring the quality of the water and the integrity of the water supply system

Planning how to respond to problems in the water supply system

Your QAP should reflect the type of water supply system you manage, especially the water source and its end uses.

If the water supply is not monitored or treated and is not required to be of drinking water quality (water used in food preparation must be drinking water quality), operators may choose to manage their risk by placing signs at outlets to warn consumers not to consume the water.

See the NSW Private Water Supply Guidelines for information on signage. A QAP must still be developed and should include details on all signage.

If you use water to prepare food under the Sale of Food Act 1950 (NI) (i.e. hold a current Norfolk Island sale of food license appropriate) water treatment must be installed.

What to do with the QAP

You must provide a copy of the completed QAP to the Norfolk Island Regional Council.

The QAP should be a living document that is reviewed regularly. Any changes that occur to the water supply system or any new hazards that are identified from observations, equipment checks, incidents or monitoring should be added to the relevant section of the program.

Your QAP should be kept in a central place that is easily accessible to staff and others who may need to view it, such as officers of the Norfolk Island Regional Council.

The activities in this QAP are undertaken by this business to ensure safe drinking water and to protect public health.

Basic Information Private water supplier’s details

Property/business name

Owner/occupier name

Owner /occupier contact details


Mobile Phone:



Business after-hours / emergency contact



Mobile Phone:



Water supply system monitoring and maintenance personnel details (if different from above)


Contact details

E.g. Routine maintenance/plumber




E.g. Water testing




Add more rows as required

Description of the water supply system

Describe the details of your water system from source to use (Delete any that are not relevant and modify or add text as required, tick where appropriate).




Water sources

Surface water reservoir (surface water)

{Include details of dam, including volume, location}

Carted water

Available as a backup if required



Filtration {include filtration system details}

UV disinfection

UV treatment

{Include UV system details here}


Chlorination {include dosing details}



Storage/header tank

1 x storage tank receiving water from dam

{Describe tank material, size, lining, covering}


{Describe pipe material)


1 x pump



Food preparation (including washing of produce and cleaning of utensils and equipment)

Personal hygiene (showers, toilets etc.)

Surface water used for toilets, showers and hand washing

Clothes washing

Surface water used for washing linen and clothing


Surface water used for irrigation and stock watering

Vulnerable populations

Include info

Process flow diagram

Draw a simple diagram of your water supply system. Show the water source, pumps, storage, treatment, pipelines and uses. Include the location of wastewater systems (for example, septic tanks), any possible sources of contamination and the location of physical control measures such as fences, signs, etc. The diagram must reflect the details of the water supply system but does not need to be to scale.

Key for drawings





Building or structure (with roof)



Water carter


Agricultural or other customers


Valve (back-flow prevention device)


UV disinfection

Septic tank

First flush device


Sewer connection

AWTS (Aerated wastewater treatment system)

Example surface water system diagram {Update with your system details}


Community reservoir


Inlet filter

UV disinfection

20 kL


Agricultural or other customers

Equipment and chemical details

Details of pumps, parts, treatment systems and chemicals are recorded in this section. The manufacturer’s instructions are attached to the QAP {Attach manufacturer’s instructions or reference location}.

Check all chemicals are suitable for potable water use.

Equipment and chemical records

Part / Equipment


Supplier/Repairer Contact Details

Manufacturers instruction location

Critical spares (held on site)

Water pumps


UV system


Add extra lines as required

Risk Assessment of the Water Supply System

Understanding the risks to your water supply is a crucial step in ensuring its safety. Actio

Search related