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Washington National Airport
is pleased to presentthis overview of theevaluation process
used to selectand upgrade our
Computerized ParkingControl System
CPCS
Computerized ParkingControl System
CPCSMonday, June 01, 2009
[email protected] (703) 851-9785 2
Biography Biography -- Mark YedinakMark Yedinak� As Contract Administrator for the Metropolitan Washington Airports
Authority at Ronald Reagan Washington National Airport, was responsible for the public parking and shuttle bus concession.
� Designed and implemented a state-of-the-art, Windows-based, Computerized Parking Control System (CPCS) for National Airport using Microsoft SQL Server.
� Developed the design and implemented a system for digitization of license plates to integrate LPR into the CPCS.
� Extensive experience in designing parking systems for 20 of the largest airports in the country.
� Bachelor of Science degree in Aviation Management and an MBA in Aviation from Embry-Riddle Aeronautical University. Active member of AAAE and the International Parking Institute, and have written several
articles for The Parking Professional.
[email protected] (703) 851-9785 3
How do you How do you designdesign a System?a System?
� By understanding that most important aspect of the system isREVENUE CONTROL.
� By evaluating your business requirements.
� By consulting with experts (consultant is not a dirty word).
� By planning for the future.
� By developing achievable technical specifications.
� By crafting your RFP to allow for maximum participation.
[email protected] (703) 851-9785 4
Teamwork is the key to Success!
5
Washington National AirportWashington National AirportSystem ConfigurationSystem Configuration
� 14 Public Entry Lanes (21 Originally)
� 15 Public Exit Lanes (20 Originally)
� 6 Installed Automatic Vehicle Identification (AVI) Lanes (12 Originally)
� 20 Dell & Gateway Workstations
� 2 Compaq ProLiant 1500 Servers
� 1 Intel I-220 Central Computer
� 1 OS/2 Credit Card Server
� 8 Hewlett-Packard Laserjet Printers
� 3 Okidata High-Speed Report Printers
6
Parking System NetworkParking System Network
RDMS
PC Windows NT
CentralComputer
Event Log Reports
LPICredit Card PC
� M
Ethernet Network
Cs
Router
Workstations
Windows NTServer
Workstations
To Lane Equipment
Cs Cs
M
Airport Management Network LANSouth Parking Structure
CPCS CentralComputer
Contract Administrator WorkstationPrinter
South Parking StructureAdministrative Network Fileserver
LAN
Satellite ACommunication
System
South Parking StructureCommunication System
Short Term BCommunication System
Short Term A-1 & A-2Communication
System
HelixCounting Panel
Middle/North ParkingStructure
Communication System
Copper Fiber
Fiber to SatelliteA
Fiber Fiber
FiberFiber
Printer - 4
Workstation - 7
Printer
Gates
Gates
Gates
Loops
Loops
LoopsLevel FULL
Level FULL
Level FULL
WorkstationPrinter
Copper
Fiber &Copper
Copper
CopperWorkstation
Copper
Fiber
Data Cable toExit Lanes
Relational DatabaseManagement
ServerSQL Based
Main Terminal AdministrativeNetwork Fileserver LAN
Authorized Users within "CPCS" Group
Fiber toEntryLanes
Satellite BCommunication
System
Fiber to SatelliteB
Credit Card & BankCheck Server
Bank Clearinghouse
Computerized ParkingControl System
forWashington
NationalAirport
Copper
New SimultaneousRecording Device
Existing SimultaneousRecording DeviceMonitor
Monitor Monitor
Monitor
VCR
VCR
Short Term A Short Term B
Satellite A Satellite B
South Parking Structure Short Term CMiddle/North
Parking Structure
South Parking StructureCCTV Master
Control Station
Washington National AirportSONET-Ring Campus Backbone
Air Cargo EnterpriseSwitch
Hangar 5 EnterpriseSwitch
Main Terminal EnterpriseSwitch
Hangar 12 EnterpriseSwitch
Steam Plant EnterpriseSwitch
Satellite Lot A Satellite Lot B
Bus Maintenance Facility
Short Term A
Short Term B
Short Term C
South Parking Structure ElectricalRoom, Administration Office
Fibe r to NEMAE nc l osu r e s b yCPCS ContractorWi th in ParkingStructure
N E M AEnclosures
Middle/North Parking Structure,Telephone Room, Level 18
Fiber to NEMAE nc l osu r e s byCPCS ContractorWi th in ParkingStructure
N E M AEnclosures
Level A3Entry
ExitLanes
EntryLanes
North TowerEntry Lanes
HourlyEntry Lanes
South TowerEntry Lanes
Intra-lane copperand coaxial wire.
Intra-lane copperand coaxial wire.
Helix Gates& Full Signs
Helix Gates& Full Signs
Curved Lines RepresentB u i l d i n g t o B u i l d i n g ,Parking Area to Building, orParking Area to ParkingArea F ibe r Provided byA u th o r i t y ( V i a H a r r i sCorporation).
Fiber BetweenSPS andMNPS
Fiber BetweenSPS andMNPS
This por t ion of the fibe rintercommunication systemis to be prov ided by theCPCS Contractor.
This por t ion of the fibe rintercommunication systemis to be prov ided by theCPCS Contractor.
[email protected] (703) 851-9785 10National Airport...ThenNational Airport...Then
Historic Terminal A
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National Airport...ThenNational Airport...Then
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National AirportNational Airport……NowNow
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National and Dulles 1998 Ground TransportationNational and Dulles National and Dulles 1998 Ground Transportation1998 Ground Transportation
8%4%Shared Ride5%5%Hotel Shuttle18%11%Rental Car*17%Metrorail
49%27%Private Vehicle14%33%Taxi
DullesNational
*Right-of-way down the Dulles Access Highway has been reserved for future expansion of Metrorail to Dulles.
[email protected] (703) 851-9785 14
Garage AGarage A
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Garage B/CGarage B/C
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Four Processing LevelsFour Processing Levels
�Lane Equipment: Transactions Processing
�Real-Time Server: Real-Time Processing
�Relational Database Management System: Database Processing
�Workstations: Supervision Display, Files and Data Access Screens
[email protected] (703) 851-9785 17
Computer HardwareComputer Hardware
� Real-Time Server:
�Intel 486-66 Processor Boards (CPU, I/O)
�Multibus II System Architecture
� RDMS: Pentium PC -
�133 MHz, 128 MB RAM
�RAID V
�12 GB Pluggable Disks
�Workstations: Pentium PCs -
�350 MHz, 64 MB RAM
Software FunctionsSoftware Functions
Lane
Equipment
Real-Time
Server
RDMS Workstation
Batch andRaw Files Real-Time
Messages
Controls
Data
Transaction DataInquiries
Inquiry ResponseRemote Controls
CPCSDatabase ManagementMaintenance LogRubber ChecksCashier Audit
FMS DisplaySCS DisplayAccess Screen
FMS, SCS, LPIReports, Credit CardsChecks, Badges, Shifts
TransactionProcessing
Requests, Entries
[email protected] (703) 851-9785 19
Computer SoftwareComputer Software
� Real-Time Server: iRMXIII - Intel’s Real-Time Operating System
� PL/M Real-Time Application Language
� RDMS: Windows NT 4.0, Visual Basic 5.0, Microsoft SQL Server 6.5
� Credit Card Subsystem: OS/2 Warp 3.0
�Workstations: Windows 98, Visual Basic
[email protected] (703) 851-9785 20
Specified FeaturesSpecified Features�Facility Monitoring (F.M.S.)
�Space Control (S.C.S.)
�On-Line Credit Cards & Checks
�License Plate Inventory
�Ground Transportation Management
�Non-Revenue Badges, Validations, etc.
�Automatic Reports
�CCTV (future OCR application)
[email protected] (703) 851-9785 21
Database FeaturesDatabase Features
�Cashier Deposit Audit
�Maintenance Intervention Log
�Parts Inventory Management
�Returned Checks Management
�All Files (Daily Transactions, Cashier Shifts, etc.) Available to SQL Compatible Languages (ODBC and Windows)
[email protected] (703) 851-9785 22
Operator Interface FeaturesOperator Interface Features
�Graphic Display for Lane/Equipment Status and Lots/Area Occupancy Status
�Remote Controls (open/close lane, etc.) Performed with Mouse (Point and Click)
�Windows 98 Access Screens: Configuration, Database Access, Look-Up, License Plate Inventory, Rates, etc.
[email protected] (703) 851-9785 23
Specified EnhancementsSpecified Enhancements
�Graphic User Interface for Operators
�Flexibility in Data Analysis and Report Generation via the SQL Server
�New Functions
True Real-Time System With:
� Spare Parts Inventory
� Maintenance Calls Log
� Credit Card Review
� Rubber Checks
� Event Log Review
� AVI
� Transaction Filtering
� Special Collections
� Cashier Reconciliation
� Towing
[email protected] (703) 851-9785 24
System InvestmentSystem Investment
�$3 Million Investment with Continuing Funding Budgeted for Enhancements and Upgrades
�$320,000 Fiber Optic & Copper Backbone Provided by the Authority
�Planned Integration of Taxicabs (and later commercial vehicles)
�10% LDBE Participation
IntegratingIntegratingLicense Plate RecognitionLicense Plate Recognition
into the Systeminto the System
[email protected] (703) 851-9785 26
Objective: Ask Yourself Objective: Ask Yourself ””Why Is OCR Needed?Why Is OCR Needed?””
� Cost-Effective Method for Capturing License Plate Records at Entry & Exit
� Eliminate Potential Lost Parking Revenue:� Lost Ticket Transactions
� Swapped Ticket Transactions
� Durations less than 24 hours
� Eliminate Manual License Plate Inventory (LPI)
� Reduce Transaction Time
� Increase Customer Service (No Penalty for Lost Ticket)
� Enhance Audit Capabilities
� Minimize Judgment by Cashiers & Supervisors
[email protected] (703) 851-9785 27
Washington National AirportWashington National Airport’’s Needs Need
�Maximize Customer Service
�Maximize Revenue
� Improve Overall Efficiency
� Integrate with the World Around Us
�Provide Leading Edge Technology
28
Existing OCR Pilot Test Design Existing OCR Pilot Test Design at DCAat DCA
Fiber Optic TransmitterFiber Optic TransmitterHub
Touch-ScreenCashier Terminal
License PlateManagement
LPR AdministrationServer
CAT 5
CAT 5
Fiber OpticCable
CAT 5
CoaxialCable
Daily Lot A-2Entry and Exit
Garage AComputer Room
TITLE: Entry Lane LPRAutoVu Technologies
NAME: Typical AutoTrace Entry Configuration
DATE: 2/10/99
DRAWING NO. ENTRY1
APPROVAL:Rob JardineNot to scale.
GATE 27'0"
EN
TR
Y
ProtectiveBarrier
1' 6
"
TIM
CameraPole
RJ/AB
Minimum 20'0"Best Performance 27'0"
VISION UNIT VISUAL AUDITTRAIL
(2) COAXCABLES
RS-422
Computer Room, Cashier Boothor Similar
100BaseTETHERNET
Entry Lane LayoutEntry Lane Layout
TITLE: Exit LaneLPRAutoVu Technologies
NAME: Typical AutoTrace Exit Configuration
DATE: 2/10/99
DRAWING NO. EXIT1
APPROVAL:Rob JardineNot to scale.
GATE
27'0''
EX
IT
ProtectiveBarrier
1' 6
"
CameraPole
CT
RJ/AB
Minimum 21'0"Best Performance 27'0"
VISUAL AUDITTRAIL
(2) COAXCABLES
Computer Room, Cashier Boothor Similar
100BaseTETHERNET
VISION UNIT
Exit Lane LayoutExit Lane Layout
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OCR Entry LaneOCR Entry Lane
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OCR Exit LaneOCR Exit Lane
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OCR Lane ControllerOCR Lane Controller
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OCR Ticket/Badge TransportOCR Ticket/Badge Transport
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OCR TouchOCR Touch--Screen CTScreen CT
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OCR LPM ComputerOCR LPM Computer
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OCR Valid MatchOCR Valid Match
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OCR Mismatch PlatesOCR Mismatch Plates
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OCR No PlateOCR No Plate
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License Plate ManagementLicense Plate Management
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Expected ResultsExpected Results
�Cost-Effective & Financially Successful
�Validate OCR Algorithms
�Enhance Application Technology in Parking
�Lead Parking Industry
[email protected] (703) 851-9785 42
Visual Auditing: The ChallengesVisual Auditing: The Challenges• Real-Life Operations• Vehicle Speed• Vehicle Types• Lighting Conditions• Distance Between Vehicles• Environmental Conditions• Plate Location• Wide Variety of Plates• Dirty Plates• Angle of Vision • Indoor and Outdoor Operation• Shadows and Glare
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The SolutionThe Solution
• True Font-Independent Technology
– North American plates
– European plates
– Standard plates and plates with elaborate backgrounds
• High Recognition Performance Indoors and Outdoors
– Reflective and non-reflective plates
– Obscured / Occluded
– Almost 100% performance using sophisticated matching
algorithms
– Fast: < 0.3 second
[email protected] (703) 851-9785 44
The Solution (continued)The Solution (continued)
• Visual Audit Trails– Vehicle Tracking versus Ticket Tracking
– Lost Ticket Control
– Swapped Ticket Control
– Increased Revenues
– Automated Exit Throughput
– Other Automated Payment Forms
• Loss Prevention– Improved Security
– Deterrent to Vehicle Thefts
– Control of Vehicle Damage
– Advanced Personnel / Cashier Management
[email protected] (703) 851-9785 45
The Solution (continued)The Solution (continued)
• Windows NT Platform
• Seamlessly Integrated with ascom CPCS
• A Positive Business Case
(Play the Video)(Play the Video)
47
Estimating Lost Revenue PotentialEstimating Lost Revenue PotentialSource: Airports Council International, Airport Parking Handbook, 1990.
Effectiveness Category
Manual System
Cash Register System
Fee Calculating
System
Semi-Automated
System
Fully-Automated
CPCS
For TicketsLost Ticket
TransactionsVoid Ticket
TransactionsCashier
ManipulationRecords
FalsificationCard/Permit
AbuseOverall System
Effectiveness
Unnaccounted-0% 0% 0% 0% 95%
50% 55% 60% 75% 95%
0% 15% 25% 40% 85%
0% 15% 25% 40% 85%
20% 40% 50% 75% 90%
0% 0% 50% 75% 95%
12% 21% 35% 51% 91%
48
CostCost--BenefitBenefitAnalysisAnalysis
� Expected ROI = (Benefits to Airport + Users + Community) ÷ Investment
Effectiveness Category
Fully-Automated
CPCS
DCA Minimum
DCA Maximum
AOCI Percentage
1998 Transactions
1998 Value
Calculation
Unnaccounted-For Tickets
95% $40,000 $130,000 60% 956 $33.8860% of unaccounted-for tickets X (2-7 times) average layover ticket value
Lost Ticket Transactions
95% $30,000 $110,000 20% 3,210 $33.8820 % of lost tickets X (1-5 times) average layover ticket value
Void Ticket Transactions
85% $10,000 $30,000 10% 2,894 $18.1110% of void tickets X (1-5 times) average ticket value
Cashier Manipulation
85% $620,000 $1,850,000 2% 1,998,475 $18.112% of total tickets X (1-3 times) average ticket value
Records Falsification
90% $330,000 $660,000 1% 1,998,475 $18.111% of total tickets X (1-2 times) average ticket value
Card/Permit Abuse
95% $10,000 $10,000 10% 4,076 $18.3810% of card/permit transactions X card/permit revenue
Overall System Effectiveness
91% $1,040,000 $2,790,000
One Time Benefits 3-Year ROIInvestment Users Airport Community Minimum Maximum$1,600,000 $100,000 $1,040,000 $460,000 1.00$1,600,000 $100,000 $2,790,000 $460,000 2.09
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Boil Down Numbers for DCABoil Down Numbers for DCA
1998 Public Parking Exits 1,970,0001998 Public Parking Revenue $25,700,000CPCS Investment To Date $3,600,000Upgrade CPCS & Implement OCR $1,600,000Return on Investment 1.00 To 2.09Investment in 1998 Revenue 6.23%
Projects that maximize discounted net benefits, without exceeding budget constraints, should be considered. - Managerial Economics: Analysis and Cases, 1978.
[email protected] (703) 851-9785 50
Our StrengthsOur Strengths
�Results Indicate...
�Future Applications...� Pay-on-Foot Cashiering
� Mobile LPR
�Always Moving Forward...
[email protected] (703) 851-9785 51
SummarySummary�OCR is Necessary
�Needs Outweigh “Gotta Have”
�Builds Upon Investment in Technology
� Implementation is Not Difficult
�Proven Technology
�Cost is Reasonable & ROI is
SignificantSignificant�Airport with State-of-Art Technology
[email protected] (703) 851-9785 52
Next StepsNext Steps
�Implementation in 2000
�Continued Improvements for Dulles
�Adoption by Parking Industry
[email protected] (703) 851-9785 53
[email protected] (703) 851-9785 54
THANK YOU!!! For watching this presentation.