Volvo car UK LTD – Technologies Now &

the future

Lee Berrell

Volvo Aftersales Business Development manager

Technology,

Safety &

Repairability

“Cars are driven by people, the guiding principle behind everything we make at Volvo, therefore is and

must remain, safety”

Assar GabrielssonGustav Larson

1924

(Founding Father’s of Volvo Car Corporation)

Volvo 2020 vision is that,“Nobody shall be seriously injured or

killed in a new Volvo”

Meet Thor our main man / CTD

Volvo brand philosophy – safety vision

Putting the Customer First is what we do

but Does volvo really put the car occupants first?

The all new XC90 body structure (spa)

• 1927 – Safety Glass widescreen with automatic wipers

• 1944 – Laminated windscreens

• 1959 – 3 point seat belts

• 1966 – Crumple zones front & rear

• 1966 – Child safety locks

• 1967 – Rear safety belts

• 1973 – Collapsible steering column

• 1987 – Driver airbag

• 1991 – SIPS (Side Impact Protection System)

• 1998 – WHIPS + Inflatable Curtain

• 2004 – BLIS (Blindspot Information System)

• 2006 – Personal Car Communicator

• 2008 – City Safety

• 2012 – Pedestrian Airbag

• 2013 – Pedestrian and Cyclist Detection

• 2014 – Autonomous Parking

• 2016 – Pilot Assist up to 80mph on S90 & V90

SA

FE

TY

SAFETY IS OUR HERITAGE

WHIPS – whiplash protection system Reduces the effects of whiplash in low speed rear end collisions.

• 80 Volvo Approved Bodyshops supporting 123 Dealers & Our 2020 vision

• Replicating the Volvo safety message in the aftermarket

• Technology & Safety systems evolving at a rapid rate

• Network repair capability & Capacity

• The important basics, each site working with trained Volvo technicians, VIDA methods, genuine parts, competence of technicians & Highest quality of labour in Volvo workshops

• Duty of care to our Volvo car owners

• Right first time repairs – Preparing the car for the next accident

• Continued evolvement – Never before has an approved bodyshop network been more crucial

to our brand

• Repair guarantee certificates

• Feefo award for consistently high quality repairs, customer service & Exceptional experiences

putting the customer first - in the aftermarket

Keeping our customers safe is crucial to us

2018-11-14 10TO CHANGE THIS TEXT, USE “INSERT” RIBBON AND “HEADER/FOOTER” BUTTON. REMEMBER SECURITYCLASS.

Volvo Network Penetration Repairs 2012 – 2020

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2,5453,094

5,4466,688

7,420 7,706 8,2009,000

10,000

2012 2013 2014 2015 2016 2017 2018 2019 2020

0

2,000

4,000

6,000

8,000

10,000

12,000

Repair Volumes

Repairs

Volvo Network Penetration % 2012 – 2020

10%12%

20%

23% 24%25%

26% 27%28%

0%

5%

10%

15%

20%

25%

30%

2012 2013 2014 2015 2016 2017 2018 2019 2020

Penetration %

12

Bodyshop magazine - vehicle manufacturer

of the year award winners 2015, 2016 & 2017, 2018?

ABP club Body & Paint programme of 2017. 2018?

14

WHEN IT COMES TO SAFETY, WE MEAN BUSINESSOur range of innovative safety technologies – collectively

known as ‘IntelliSafe’ – supports Volvo drivers in their daily

driving, protects them in the event of an accident, and

helps to prevent accidents in the first place.

But our commitment to safety means more than keeping

people protected. It also serves to lower insurance

premiums, reduce repair costs, and increase overall

productivity – by keeping your employees on the job.

SA

FE

TY

3 adults got out of this car suffering only cuts and bruises

what makes us no.1 in vehicle safety?

THE IMPORTANCE OF THE CORRECT REPAIR METHOD ……………… New car

Same car repaired

Deployment Time

tsunami

18

THE constantly evolving volvo product range

The new polestar 1 – sports coupe

• Launched in 2017 - Ready for production 2019

• Electric performance car – Plug in Hybrid / Petrol engine

• Electro-mobility

• Triple battery set up

• 600 hp & Torque of 1,000 NM & 3,500 rpm

• 150 kilometre electric range

• Planetary gear sets – Acceleration & Stability - Curves

• Carbon fibre & Steel

• Lightness, torsion, rigidity & Precision engineering

• The Dragonfly – Carbon Fibre Reinforced Polymer

• Great characteristic's & Avante garde design

• Polestar 2 & 3

Polestar 1

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• We don’t just focus on safety

• Enviroment – 25% - 2025 – XC60 T8 – Progressive - Impact

• Core to our global brand strategy

• By 2019 = All combustion engines, supplemented by electric prepulsion

• First VM to make this commitment

• Between 2019 & 2021 – 5 pure electric models

• By 2025 = 1 million twin engine / All electric cars

• 50% of global sales

• Mild hybrid, Plug in hybrid & Battery electric (pure hybrid)

• The time is now

Electronic vehicles – the future

22

Volvo Plug - in Hybrid

– 2019 & beyond

Volvo Dealers have a certificated NICA Technician, who are responsible for this car in the workshop

NICA – Nominated Person In Control Of Work Activity. Volvo Approved Bodyshop’s in 2019 also.

ADAS - drive me project - Autonomous driving

• Launched in 2013

• Progression of project from professionals to real life families in 2017

• Real life situations, roads & People = Real data

• Gothenburg, Sweden as a start point

• First large scale project

• Unsupervised driving experience

• The brain is reliant on full visuals / 360 around the car

• Glass, grille, bumpers, side mirrors & Windscreens

• 28%, 28% & 40%

• Protecting people, saving lives & Making life easier……It’s in our DNA

• Fully autonomous by 2021

• A crash free future...

• Do we have any volunteers?

Volvo autonomous - drive me project

25

The hain & simonovskis families – ctd

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The Future

Thank you for your time