IP Telecom

VOICECOM IP Telecom (Fixed Line Service)

Version 1.5 @ 01 Apr 2013

VOICECOM – IP TelecomCompany & Technology Introduction

• VOICECOM - the Malaysia 1st IP Telecom Operator.

• We provide “Fixed-Line” service to corporate customer, with telephone number given, for call in & call out purpose recognize by all operators.

• Service launched on 1st April 2005, the pioneer IP TELECOM in Malaysia.

• Awarded the Operator License ASP216/2006 by Malaysia MCMC.

• Leading the Malaysia’s IP Telecom industry.

• Expanding the infra & network by setup the nationwide copper & fibre infra covered the entire Malaysia, inclusive West Malaysia & East Malaysia.

VOICECOM IP Telecom (Technology)

Setup : VOICECOM Single Line Direct (VOICECOM Fixed-Line)> VOICECOM circuit (or VC circuit) : 1 VOICECOM VC circuit can cater up to 20-to-100 phone lines.> The point-to-point VC circuit is a dedicated fibre cable OR copper cable, install into customer’s premises.

The VC circuit is a dedicated voice circuit, not relevant for data purpose.

Call IN (VC number) Call OUT (VC)

VOICECOM Tel. Number

phone line

VC circuit

fibre/copper

VOICECOM IP Telecom (Technology)

Setup : VOICECOM Key-phone / PBX Direct (VOICECOM Fixed-Line)

Call IN (VC number) Call OUT (VC)

VOICECOM Tel. Number

phone line

VC Device

VOICECOM Tel. Number

PRI E1

VC circuit

fibre/copper

VC circuit

fibre/copper

VOICECOM PLUS (Technology)

VOICECOM PLUS (VOICECOM+) : extensive enhancement

Auto redundancy (telco line / PSTN)

VOICECOM Tel. Number

phone line

VC circuit

fibre/copper

* VOICECOM PLUS is an extensive enhancement service, where redundancy infra / network access provided. It automatic measure& route the traffics between the circuits. Hence it enhance the redundancy & service level of call to upgraded grade.* No bill will appear on Telco billing.

Integration Setup* VOICECOM line can setup with stand alone (direct), as in previous slides.

* VOICECOM line can integrated into customer’s existing Telco line & system, as in next slides.

Original Customer’s Line (1)Original : (1) Existing Single Line

socket wall box

Phone Line x 1 line

Call IN (TM number) Call OUT (TM)

TM Phone Line

(PSTN)

VOICECOM Integration (1)Setup : (1) VOICECOM Single Line By-pass

Call IN (TM number)

socket wall box

Call OUT (VC)

“100% call through”C

all I

N (V

C n

umbe

r)

* VOICECOM : redundancy, power off VOICECOM device.* VOICECOM PLUS : auto redundancy

TM Phone Line

(PSTN)

VOICECOM device

VC circuit

fibre/copper

Original : (2) Existing Key-phone / PBX

socket wall box

Phone Line x 3 lines

Call IN (TM number) Call OUT (TM)

TM Phone Line

(PSTN)

Original Customer’s Line (2)

Setup : (2) VOICECOM Key-phone / PBX By-pass

Call IN (TM number)

TM Phone Line

(PSTN)

socket wall box

Call OUT (VC)

“100% call through”

VOICECOM device

Cal

l IN

(VC

num

ber)

VOICECOM Integration (2)

VC circuit

fibre/copper * VOICECOM : redundancy, power off VOICECOM device.* VOICECOM PLUS : auto redundancy

Original : (3) Existing Key-phone / PBX (PRI)

MDF

E1 PRI x 3 links

Call IN (TM number) Call OUT (TM)

TM E1 PRI

Original Customer’s Line (3)

Setup : (3) VOICECOM Key-phone / PBX (PRI) By-pass

Call IN (TM number) Call OUT (VC)

“100% call through”

MDF

TM E1 PRI VC Device

Cal

l IN

(VC

num

ber)

VOICECOM Integration (3)

VC circuit

fibre/copper * VOICECOM : redundancy, power off VOICECOM device.* VOICECOM PLUS : auto redundancy

Advance IP-PBX System

Original : (4) Existing Advance IP-PBX System (e.g. Nortel IP, Avaya IP, Cisco IP, SBC IP)

MDF

E1 PRI x 3 links

Call IN (TM number)

Call OUT (TM PRI)

TM E1 PRI IP

Original Customer’s Line (4)

(refer setup 3).

Setup : (4) VOICECOM IP-Trunking - exclusively unique service by VOICECOM IP TELECOM

Call IN (TM number)Call OUT (VC)

“100% call through”

MDF

PBX PRI By-pass setup required to be implemented first

TM E1 PRI

IP-PBX send calls via LAN port to VC circuit & to VOICECOM

[fully IP circuit calls]

Call IN (VC number)

Possible to Disconnect

** IP-Trunking setup require RM3,000 POC & installation fee.

IP

modulator

LAN

Advance IP-PBX System

VOICECOM Integration (4)

VC circuit

fibre/copper

Service ComparisonService comparison with other Telco / Provider

Per minute chargeUnlimited call to nationwide & overseas2. Call rate

STD (5-8 sec) , Mobile (8-15 sec) IDD (8-30 sec)

STD (1-2 sec) , Mobile (3-8 sec) IDD (2-10 sec)

7. Call connection time

Telco + auto dialer (2 system dialing a call , long connection time)

IP TELECOM technology (1st-tier class call , immediate connection time)

6. System

Standard 12 months or aboveNo contract binding5. Contract binding20 days delay statement billREAL-TIME itemized billing4. Itemized billingRandom hunting line numberMain hunting no. or DID or VOICECOM no.3. Caller ID

Telco rental RM49 / line + usageOne flat charge (fix monthly fee)1. Monthly Subscription

TELCO + Auto DialerVOICECOMItem

Rate ComparisonRate comparison with other Telco / Provider

per list priceRM 0.90 /1min.RM 0.90 /1min.RM 0.90 /1min.RM 1.60 /1min.RM 1.50 /1min.RM 0.90 /1min.

RM 0.30 /1min.RM 0.30 /1min.RM 0.08 /2min.

TM

100%per list price100% FREE& Top 36 countries100% FREE100% FREE100% FREE100% FREE100% FREE100% FREE

100% FREE100% FREE100% FREE

VOICECOM

100%RM 0.20 /1min.Hong Kong

100%RM 0.15 /1min.Malaysia – STD

100%RM 0.22 /1min.Canada100%RM 0.22 /1min.U.S.A.

100%RM 0.22 /1min.China100%RM 0.55 /1min.Thailand100%RM 0.20 /1min.Singapore

100%RM 0.15 /1min.Malaysia – Mobile

100%NILMalaysia – Local

Saving (%)

TELCO + Auto Dialer (Operator A)

Countries

VOICECOM Customers

VOICECOM

Corporate Office:Suite 9-2, 9th Floor, Tower A,

The Northpoint Tower, Mid Valley City,Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia.

Data Center:Malaysia : Exchange Cyberjaya 2, 63000 Cyberjaya, Malaysia.

Singapore : 20 Science Park Road, #01-01 TeleTech Park, Singapore.

Hotline : +603 - 8318 5000http://www.voicecom.com.my