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© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Virtual Benefits Fair Platform
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
A Little Background About Us
• Fully Hosted Cloud-Based Service
• Leading Provider of Virtual Event and Conferencing Solutions
• 15+ years experience
• ~2,389 Employees in 26 countries worldwide
• Delivered 25,000 events to 5 million participants
• Global Footprint; Offices and Production Capabilities in Americas, Europe, Asia-Pacific
• Ranked #1 Virtual Conference Technology by Forrester Research
• Extensive blue chip client base
• Largest services team in the Industry
• Communiqué Conferencing has maintained an A+ rating with Business Bureau's (BBB) Accredited Business certification since October 2002. This award confirms Communiqué's commitment to customer satisfaction and excellence in business practices.
A+
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© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Virtual Conference Platform
Create a persistent environment for virtual trade shows, benefits fairs, career fairs, etc.
Promote and host “live” days or “open house hours” any time
Enable on-demand access between live event days for casual browsing
Benefits supplier interaction via chat (individual or group) or video
Access to enrollment documents and videos
Customized registration landing page
Detailed reporting & analytics
Gamification with leader board
Multiple languages
Mobile support
Secure access/entitlement
Open API to integrate with 3rd party software
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 5
OPEN ENROLLMENT CHALLENGES In addition to large multi-national companies, small and mid-sized organizations are increasingly employing employees that telework or are geographically dispersed in remote office locations. This makes the annual open enrollment process a much greater challenge. In most organizations, it’s all too rare that employees get opportunities to ask questions and engage with benefits representatives – often simply due to lack of time and resources.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Time for a new approach? virtual benefits fair not only gave employees greater access to HR support via the educational tools and access to documents
provided in the environment, it also help eliminate some of the fixed costs associated with
enrollment, such as paper and postage for enrollment kits.
#nogutsnoglory
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Virtual Benefits Fair
7
SAME BENEFITS AS A PHYSICAL
BENEFITS FAIR
Supplier Exhibitor Booths
Benefits Supplier Interaction
Networking
Presentations
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Features
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Capture Key Details at Registration
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Welcome Center – Fully Customizable
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Welcome Video/Greeting
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Exhibit Hall – Fully Customizable
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Booths – Fully Customizable Include any type of digital content: documents, presentations, video, chat, website links
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Include Any Type of Content –
Videos, Documents, Links
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Booths – Chat
Private and Group Chat. If reps are offline you can offer the option to send an email with questions
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
1:1 and Group Chat
1:1 Chat Small Group Chat Manage Multiple Chats
Simple and intuitive chat allows for quick connection attendee-attendee and representative-attendee
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Theater
Include live or on-
demand presentations
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Networking Lounge
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Any sign or click state can act as a call-to-action, driving more engagement and enabling immediate follow-up.
Call-to-Action
You choose the call-to-
action:
• Request a demo
• Join a mailing list
• Vote
• General follow-up
Designated team
member(s) receive an
immediate email with
attendee details.
Includes complete
reporting on all attendee
clicks.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Solicit opinions and feedback from attendees while they are engaged with your content.
Survey / Feedback
Collect immediate
feedback:
• From any sign / click-
state*
• When attendees
leave a room
• When attendees
closes a webcast
All responses are
captured and detailed
reporting is provided.
*includes capture of first,
last and email
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Integrate Twitter
Integrate a Twitter* feed
from a specific account
or a hashtag.
Feed launches from any
sign or graphic.
*Leverages the Twiiter
widget; not available from
Facebook and LinkedIN
Highlight social media activity with direct access to your Twitter feed within the environment.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Gamification with Leaderboard
Program producers can:
• Assign point values for
specific actions, like visiting
booths or downloading
content.
• Offer rewards or prizes
based on points achieved
Attendees can:
• Measure where they rank
amongst all attendees
• View a list of points per
activity, so they know how to
gain more points
• See what rewards or prizes
are available
Use gamification to drive the actions most important to your program.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Mobile Device Support
• Full interactivity
• Viewing live and on-demand webcasts including video
• Interacting with other visitors in the Networking Lounge
• Chatting with booth reps
• Participating in discussion forums
• Accessing all on-demand content
• Secure login
• Use scroll, pinch zoom and other native device navigation
• Full access to Q&A sessions
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© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Detailed Analytics & Reporting
Attendee Reporting
• Who are they? • Where did they come from? • Where are they located? • Did they attend after registering?
Activity Metrics
• How long did they stay? • Which locations & booths did they visit? How long? • What did they view? • What did they take? • Whom did they chat or talk to?
Interest Metrics
• What are they interested in? • What questions did they ask? • What information did they request? • Did they view documents, videos or other content?
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© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 25
• Manages account and tracks major project milestones
• Monitors account health
• Primary point of escalation
• Assists with contract questions
• Resolves billing questions
• Primary point of contact throughout the Virtual Show
• Manages timeline, project plan and all deliverables
• Manages all support tasks in relation to the show
• Monitors live show
• Primary point of contact throughout the Webcast production
• Manages timeline, project plan and all deliverables
• Manages all support tasks in relation to the webcast
• Monitors live webcast
Account Manager
Virtual Event
Manager
Webcast Manager
Dedicated Support Before, During & After Your Virtual Conference
Fanatical Support
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
In-Room Support
A group chat or support
form can launch from any
sign or graphic.
Attendees can request help
and engage with support
staff without leaving the
room.
Provide attendees 1-click access to support.
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 27
Best Virtual Conference Technology - 2016
Best Conferencing Service Provider - 2017
Best Virtual Learning Technology - 2013
Best Advances in Conference Technology - 2011 & 2012
3 Awards with Elearning! Magazine - 2013
Most Innovative Virtual Conference Technology - 2011
Best Virtual Technology Provider - 2011
Awards More awards than all other virtual conference platforms combined
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 28
Traditional benefits fairs are costly and only attracted about 11 percent of the ACS employee population in the past. Virtual Benefits Fair costs less, provides a better vehicle for employees to engage with the information, allows spouses and family members to participate and ultimately leads to more informed enrollment decisions.
“
”
During the first week of the four-week enrollment period, over 5,000 employees spent an average of 45 minutes in the interactive, virtual benefits fair. Over 20,000 documents being downloaded and the average visit lasting more than an hour.
Silvia Khan– HR Director Affiliated Computer Services, Inc., a Xerox company
© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255
Contact Us
• US: & Worldwide: 866-332-2255 or 1+202-266-0058
• Canada: 866-332-2255
• United Kingdom: 0808 238 0649
• Ireland: 1800932407
• Australia: +61 290380429
• Singapore: +65 68185569