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VI44:What is a Vision/Vantagepoint Optimization Workshop?
Stephanie Staats, DeltekTracy Peets, Deltek
Agenda» Introduction
» What is a VOW?
» Who Would Benefit
» How Does it Work
» When/Where
» Why/Customer Case Studies
CONFIDENTIAL © Deltek, Inc. All Rights Reserved. 2
Introductions
» Has worked for Deltek for ~ 4 years
» Previously Worked at a Structural Engineering
firm in WDC area
» Ran the WDC User Group for 8 years
» Vast experience in DPS, Vision Accounting,
Asset Management, Payroll, CRM, Billing,
Purchasing, Credit Cards, Revenue Generation,
OH Allocation, Multi-Company, Multi-Currency,
Planning
Stephanie StaatsPrincipal Consultant
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» CRM & Proposals implementations
» Works with Clients - very small to very large (9 or
so to 1000s)
» Started in industry in 1984; providing consulting
for two decades
Tracy PeetsSr. Principal Consultant
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What is an Optimization Workshop?
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A Vision/Vantagepoint Optimization Workshop (VOW) is a complete review
and business process assessment, used to help you improve performance
and decide which enhancements/features are uniquely important to your
business. And most importantly how to implement them quickly and
successfully.
What is an Optimization Workshop
What is a VOW» Dozens performed each year
» Average recommendations – 30+
» Performed by a Deltek expert
» Participants are decided by your firm
» Agenda is customized by your firm
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What is Covered During the Workshop
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MANAGING
RELATIONSHIPS &
OPPORTUNITIES
BUDGETING AND
TEAM PLANNING
PROJECT
MANAGEMENT
MONITOR PROGRESS
AND UTILIZATIONCOST CONTROL
REPORTING AND
BUSINESS
INTELLIGENCE
» Core Vision VOW
» Accounting Business
Practices
» Billing
» Advanced Functionality
» New Modules/Features
» Key Performance Indicators
» Vision CRM VOW
» Project Life Cycle
» Opportunity Life Cycle
» CRM Modules
» Proposals
» Activities
Types of Optimization Workshops
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Who Would Benefit?
» Clients who:
» Come from legacy software, such as Sema4, Advantage, FMS, Cosential, Dynamics
» Have been on Vision 3+ years
» Feel they are not getting the greatest ROI
» Have recently experienced key employee turnover
» Feel they like there are things about the system they are missing
» Self-deployed CRM or other key modules
» Are preparing to migrate to Vantagepoint
Who Would Benefit
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Why Perform the VOW
» Some Key Thoughts
» We don’t know what we don’t know
» What can we do better
» How do we compare with other firms
» Positioning our system for the future of our company
13 ©2014 Deltek, Inc. All Rights Reserved
Preparation for Success
» Clear understanding of workshop expectations
» Attendees and agenda
» Current system overview for participants
» Clear outline of system goals and objectives
» Drafts of new reports wanted or reports not giving as much as expected
14 ©2014 Deltek, Inc. All Rights Reserved
How Does It Work?
What Can You Expect?
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Plan Discuss Analyze Report Act
Plan» Review proposed agenda
» Decide if updates are necessary
» Decide who should be involved
» Reserve conference room
» Create appropriate invitations
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Discuss» Participate in 2-3 day workshop
» Share current business processes
» Openly discuss issues that your firm is having
with Vision
» Listen to feedback
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Analyze» Deep review of notes taken during the workshop
» Confirmation of unknowns
» Creation of report of findings
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Core VOW Report
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CRM VOW Report
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Act» Distribute report to team
» Individually read and annotate report
» Discuss findings as a team
» Prioritize results
» Contact Deltek for assistance as necessary
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When and Where
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When and Where
» We Come To You
» You Decide When The Timing is Right
Why/Customer Testimonials
Controller
Consulting Firm
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“One of my goals has always been to continue
to deepen my knowledge of Vision. Therefore, I
especially enjoyed experiencing the level of
knowledge the Deltek Consultant has gained
over the years of the product in their
professional roles. I knew after attending the
first Insight years ago that we had not even
begun to scratch the surface of the capabilities
of Vision.”
Controller
Engineering Firm
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» “We undertook a Vision Optimization
Workshop in order to learn what we didn’t
know about our system and how we could
best position our technology for growth. What
we realized at the end of the workshop was
far more than just a learning session. Our
takeaways were twofold: a tremendous
amount of knowledge around Deltek
functionality that we weren’t currently using,
as well as a practical ‘to do’ list that has
helped us understand what optimizing looks
like and how best to get it done.”
Accounting Manager
Multi-Discipline Engineering
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“The report is something we have needed for
a long time and the Deltek Consultants
perspective was valuable to me and the
owners. We are all eager to work on this!”
Accounting Manager
Multi-Discipline Engineering
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“The discussion included a wide-range of
representatives from our firm. In some areas, we
discussed alternative methods and potential change
in “company philosophy” to allow for more in-depth
financial reporting results. After a brief period, we
received a detailed report with sections broken out on
how to implement the recommended changes with
approximate man-hours and cost. We would
recommend this process with anyone using Deltek
Vision to improve your performance, to get suggested
changes, or to at least validate that you are taking
advantage of its full potential.”
Finance Director
Bio-Marketing Firm
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“Once the initial shock and horror of our system
set-up passed and the Deltek Consultant
stopped shaking her head in disbelief and the
workshop went quite smoothly.”
Chief Process and Innovation Officer
Architectural Firm
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“We completed two VOW’s – one for Core Vision and one for our CRM system. It was an awesome experience. Both Tracy and Stephanie knew how to drill down and figure out exactly how we are using the program and provide us with great suggestions on how to improve our usage, workflows and configurations. They followed up with a well written, thorough assessment of our system, as well as a recommended level of effort to develop the enhancements. Well worth the modest price if you feel that you are not using Vision to its fullest…or just don’t know what you don’t know. ”
Senior Vice President
Structural Engineering
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“The Vision Optimization Workshop is an incredibly valuable tool that Deltek provides to its clients. Through the VOW Consultant spent time with multiple levels of our organization to gain a complete understanding of how Vision could best be used for our company. She was extremely knowledgeable, thorough, organized and engaging. She identified and presented best practices to our team and assisted in developing an implementation plan that prioritized the VOW findings to ensure we received the best value to our company within our budget and schedule constraints. As a small business, it can be difficult to fully utilize Vision to its full capacity. The VOW and subsequent follow up has enabled our organization to gain a better understanding of the available financial and management tools and allowed us to operate more efficiently and effectively overall.”
Questions?
© Deltek, Inc. All Rights Reserved. 33
If you would like more information or to schedule an
Optimization Workshop, please reach out to:
Lauren Kendle for Deltek Vantagepoint Solution
Sales
Visit Deltek Global Services kiosk in XPO