Vendor Features Rubric – Educational Technology

Criteria ExceedsExpectations

MeetsExpectations

Approaches Expectations

Does Not Meet

Scale The tool is easily scaled to accommodate any request UOPX requires.

The tool can be scaled to accommodate any size class with the flexibility to create smaller sub-groups.

Can be scaled to accommodate any size class but lacks flexibility to create smaller sub-groups.

Restricted to a limited number of users and cannot be scaled.

Ease of Use The tool is very customizable, user-friendly interface and it is easy for ID’s, PE’s, instructors, and students to become skillful with in a personalized and intuitive manner.

The tool has a user-friendly interface and it is easy for ID’s, PE’s, instructors, and students to become skillful with in a personalized and intuitive manner.

The tool has an interface that may be confusing to either instructor or learner; there is limited opportunity for personalization.

The interface is not user-friendly for either the instructor or learner; it is cumbersome, unintuitive, rigid, and inflexible.

Learning Efficacy

Tool’s learning efficacy operate above claims and surpass expectations with the use of the tool in a pilot or course in production.

Tool’s learning efficacy claims are fully substantiated with the use of the tool in a pilot or course in production.

Tool’s learning efficacy claims are only partly substantiated with the use of the tool in a pilot or course in production.

Tool’s learning efficacy are not substantiated with the use of the tool in a pilot or course in production and does not live up to claims.

Vendor Features Rubric – Educational TechnologyFunctionality & Efficacy

Copyright © 2019 University of PhoenixVersion 1.0 May 2019


MeetsExpectations


Does Not Meet

Integration/Embedding within a Learning Management System (LMS)

Partner tool has obtained IMS Global’s LTI Advantage Certification and includes analytic data sharing via Caliper.

Partner integrates with Blackboard Ultra via IMS Global’s Learning Tool Interoperability specification version 1.1 or above, course developers can link directly to specific content (deep linking), and assessment outcomes return to the LMS grade book via LTI specification (individual tools may vary)

Partner has not obtained IMS Global’s LTI Advantage Certification but still meets tool Interoperability specification version 1.1 or above.

The tool can only be accessed in an LMS through a hyperlink or static representations of the tool (file export), rather than a functional version of the tool itself. Sign on via LTI 1.0 and/or shared credentials.

Mobile Access & Functionality

Mobile app and mobile web is fully immersive and has equivalent functionality to the web browser version and has offline mode.

The tool can be accessed, either through the download of an app or via a mobile browser, regardless of the mobile operating system and device. Design of the mobile tool fully takes into consideration the constraints of a smaller-sized screen and includes Offline mode

The tool offers an app, but only for a limited set of mobile operating systems. Tool is not accessible through a mobile browser. Design of the mobile tool constrained by the limitations of the mobile device. Offline mode core functionality and content are reduced.

The mobile app functions poorly and features are notreliable or non-existent. Significant difference infunctionality depending on the mobile device’s operating system used to access the tool.

Vendor Features Rubric – Educational TechnologyTechnical & Integration



MeetsExpectations


Does Not Meet

Successful Tool Launches & Uptime

As close to 100% possible tool launches resulting in the user successfully being directed to, and having valid access to, the desired content.

99% of properly configured and formatted tool launches result in the user successfully being directed to, and having valid access to, the desired content.

Between 95% and 98% of students successfully directed to, and having valid access to, the desired content.

Below 95% of students successfully directed to, and having valid access to, the desired content.

Access to Administrative Tools

Open lines of communication for all sales and technical staff across partnership hierarchy/leadership levels.

UOPX technical support teams have the ability to contact the vendor’s technical support team directly, without needing to go through “account managers” or other sales staff. Help documentation is fully available and complete.

Limited access to vendor technical support staff for escalation and support. Help documentation is available but limited, incomplete, or not user-friendly.

No access to vendor technical support staff. UOPX would be required to filter through vendor sales support. Technological support and help documentation is not available.


MeetsExpectations


Does Not Meet

Vendor’s Support of UOPX Users

Partner vendor responds within 2-4 hours to user experience failures producing a quantifiable report without a request.

Vendor works closely with UOPX Staff within 24 hours to resolve user experience failures having quantifiably reduced outcomes. Vendor provides proactive resolution to prevent future failures.

Vendor takes longer than 2 days to respond to failures. Failures are stagnant.

Vendor takes a week or more to respond to failures. Failures increase.

Vendor Features Rubric – Educational TechnologyEfficiency & Reliability

Support



MeetsExpectations


Does Not Meet

Accessibility Standards

WCAG 2.1 AA Potential future iteration.

The tool meets accessibility WCAG 2.0, AA standards.

The tool has some limited capacity to meet accessibility guidelines.

The tool fails to meet accessibility guidelines or no information of compliance has been made available for the tool.

Usability The tool has additional functions such as an accessibility mode a student can use for specific ADA learning.

The tool is designed to address the needs of diverse users, their various literacies, and capabilities, thereby widening opportunities for participation in learning.

The tool has some limited capacity to address the needs of diverse users, their various literacies, and capabilities.

The tool is restrictive in meeting the diversity of needs reflective in the student body. The tool likely restricts some learners from fully participating.

Vendor Features Rubric – Educational TechnologyAccessibility


Documents

Vendor Features Rubric – Educational Technology