Vega Series VoIP Gateways - Sangoma Technologies …go.sangoma.com/files/aplicacones-voip-con-sangoma-vega-gateway… · Agenda • Gateways – Why? • Vega Product Line • Why

Vega Series VoIP Gateways

Ernesto Casas [email protected]

Agenda • Gateways – Why? • Vega Product Line • Why Vega is the Best • Why Feature Rich is not always Complex • Applications • Q&A

• An industry pioneer, founded in 1984 • Public company (TSX-V: STC) • Staff of 60 in offices in

– Canada: Toronto + Montreal – USA: New Jersey – UK: London – Hong Kong

• Sells product worldwide via an extensive network of distribution partners/resellers

• Recent acquisition of Vegastream portfolio of Media Gateways

A Few Facts About Sangoma

7/31/2012 © 2012 Sangoma Technologies Inc.

– TRAINING 3

• Formed in early 1998 • Background from Pace Micro • Field trials with Sonera – August 1999 • Technical History

– H.323 support since 1998 – SIP support since 1999 (our own developed stack)

• Several Awards over the years • Locations

– Bracknell, UK (now Sangoma Technologies Inc) – VegaStream India

VegaStream History


– TRAINING 4

03/06/2012 © 2012 Sangoma Technologies Inc. 5

Innovation and Interoperability

7/31/2012 © 2012 Sangoma Technologies Inc. – TRAINING 5

http://www.snom.com/

http://www.polycom.com/usa/en/home/index.html

• Because the traditional networks and VoIP networks co-exist and they need to communicate

• Evolutionary Approach to VOIP – Reduced Costs • Investment Protection of Existing Infrastructure • Highly flexible in terms of adapting to existing

customers requirements – particularly Multi-Vendor installations

• Reduced Cost of Adoption – Installation – Training

• Better ROI for the Service Provider and the End User

Why VoIP Gateways?


– TRAINING 6

Vega Series

Portfolio of Gateways

Vega Series: Telecom Appliances • Vega 50

– “Europa” name will be dropped – H.323 / SIP – Up to 8 port BRI – Up 10 ports FXO/FXS combos

• Vega 5000 – H.323 / SIP – 16, 24, 32 or 50 FXS – 2 FXO failover to PSTN

• Vega 100, 200, 400 • 8 to 120 VoIP calls H.323 / SIP

– Up to 4 T1/E1 (PRI, CAS) – Power fail hardware – Expandability and upgrades

• DSP modules • Software license

7/31/2012

© 2012 Sangoma Technologies Inc.

– TRAINING 8

Features – All Gateways • VoIP Protocols

– SIP or H.323 – TLS / SRTP for security(1)

• Dual LAN + Console Port • Management

– Web GUI – CLI – RADIUS – SNMP – Syslog – Billing logs

• Powerful routing capabilities • Remote Firmware Upgrade • Vocoding

– G.711, G.729, G.723, GSM(1)

• G.168 Echo Cancellation

• T.38 Fax relay • Non Concentrating • Enhanced Network Proxy


– TRAINING 9

Vega 100 – 30 calls (1 E1/T1) • Fixed PSTN Combination

– 1 E1/T1 main ports – 1 E1/T1 failover relay ports

• VoIP Density – 30 ports

• Internal Power Supply • Desktop or 19” rack mount • Dimensions

– 1U – 17.2” x 1.7” x 10.8”


– TRAINING 10

Vega 200 – 60 Calls (2 E1/T1) • Fixed PSTN Combination

– 2 E1/T1 main ports – 2 E1/T1 failover relay ports

• VoIP Density – 60 ports

• Internal Power Supply • Desktop or 19” rack mount • Dimensions

– 1U – 17.2” x 1.7” x 10.8”


– TRAINING 11

Vega 400 – 8 to 120 calls (4 T1/E1) • Fixed PSTN Combination

– 4 T1/E1 main ports – 4 T1/E1 failover relay ports – All 4 ports always active

• VoIP Density – 8 to 120 ports

(software licenses)

• DSP Modules for upgrades • Internal Power Supply • Desktop or 19” rack mount • Dimensions

– 1U – 17.2” x 1.7” x 10.8”


– TRAINING 12

Vega E1/T1 All • E1 Protocols

– Euro-ISDN – ISO QSIG – VN4 – QSIG Feature Transparency (H.323) – CAS R2MFC

• T1 Protocols – NI1/NI2 – AT&T 5ESS – DMS100 – ISO QSIG – QSIG Feature Transparency (H.323) – CAS (RBS)

• E&M wink start • Loop start • Ground start

• 4 PRI / CAS trunks (always on!) • NT / TE configurable

– Including pin switching • Fractional E1/T1 support


– TRAINING 13

Power

ISDN DSL status- NT- L2

Lan 1 - 100 base TXLan 1 - 10 base T

Lan 2 - 100 base TXLan 2 - 10 base T

Vega E1T1 – Front View

L2 Status LED LED Off LED Flashing LED On

E1/T1 Status No Physical Connection

Physical Only (L1 Active)

Physical + Signaling (L1 + L2 Active)


– TRAINING 14

Serial (RS232)

DSL 2DSL 1

AC Power

Power Switch DSL 4DSL 3

PCMCIA upgrades

LAN 2LAN 1

Vega E1T1 – Rear View

> No NT/TE specific cables – pin-outs are switched internally


– TRAINING 15

Vega 400 – DSP Modules • Base Vega 400 comes with

enough DSP capacity for up to 30 calls

• Over 30, more DSP’s are required to support density

• Add DSP modules – Unscrew back cover to reveal 2

PCMCIA slots • 2 types of PCMCIA

modules are available: – 1 DSP module – 3 DSP module

• Provisioning: – 8-30 ports: No module – 31-60 ports: 1 x 1 DSP module – 61-90 ports: 2 x 1 DSP modules – 91-120 ports: 1 x 3 DSP module


– TRAINING 16


Fallback ports in case of failure

To/From Telco

E1/T1 cables

Main Unit

Failover Unit

E1/T1 cables



Fallback ports in case of failure

To/From Telco

T1/E1 cables

Main Unit

Failover Unit

Internal relay trips to connect to failover ports



Fallback ports alternative use

SIP

ISDN ISDN

ITSP

• Vega inserted between PBX and PSTN • Completely transparent • Groom calls to SIP over time • Resilience in case of failure or maintenance



Fallback ports alternative use

T1/E1 cables

Internal relays trip to connect PBX to Telco

SIP

ISDN ISDN

ITSP

To/From Telco

To/From PBX


Vega 5000 – High Density FXS Gateway

• Port Combinations – 16 FXS + 2 FXO – 24 FXS + 2 FXO – 32 FXS + 2 FXO – 50 FXS + 2 FXO – Fully functional FXO ports – FXO fallback

• FXS Capabilities – 8km loop length

support – Secondary protection

included – 80Vrms ringing

• Internal Power Supply • Dimensions (rack mountable):

17.2” x 1.7” x 10.8”

(1) Optional License


– TRAINING 21

Power

Lan 1 - 10 base TLan 2 - 100 base TX

Lan 2 - 10 base T

Lan 1 - 100 base TXVega Ok

4 LEDs unused

FXS callslocal FXO calls

Vega ready

Vega 5000 – Front View

Telephony Status LEDs LED Off LED on

No Calls in Progress

1 or More Calls in Progress

Vega OK LED LED Off LED Flashing LED On

Over Temp Fan Failed All OK


– TRAINING 22

FXO fallback interfaces

Serial number / LAN1 MAC Address

LAN 2

LAN 1Serial (RS232)

FXS interfaces1 to 24

Earth Point

Power Switch

AC Power

Vega 5000 – Rear View


– TRAINING 23

Vega 50 – Low Density Gateway • FXS

– 4 FXS + 2FXO – 8 FXS + 2 FXO – Fully functional FXO ports – FXO fallback

• FXO – 4 FXO – 8 FXO

• BRI – 2 BRI – 4 BRI – 8 BRI(1) – NT, TE Support – Phantom power – Pin switching

• External Power Supply • Dimensions:

11.8” x 1.75” x 9.33”

(1) By request only (MOQ 50)


– TRAINING 24

• All gateways – Rack mount kit – Quick start guide – License agreement – Power cord (country specific) – Ethernet cable

• Vega 400 & 5000 – Console cable

• Vega 400 – 4 x E1T1 cables

• Vega 50 – External power brick

What’s in the box?


– TRAINING 25

Vega Series: Telecom Appliances • Vega 50

– “Europa” name will be dropped – H.323 / SIP – Up to 8 port BRI – Up 10 ports FXO/FXS combos

• Vega 5000 – H.323 / SIP – 16, 24, 32 or 50 FXS – 2 FXO failover to PSTN

• Vega 400 – 8 to 120 VoIP calls H.323 / SIP – Up to 4 T1/E1 (PRI, CAS) – Power fail hardware – Expandability and upgrades

• DSP modules • Software license

03/06/2012 26 © 2012 Sangoma Technologies Inc.

Features – All Gateways • VoIP Protocols

– SIP or H.323 – TLS / SRTP for security(1)

• Dual LAN + Console Port • Management

– Web GUI – CLI – RADIUS – SNMP – Syslog – Billing logs

• Powerful routing capabilities • Remote Firmware Upgrade • Vocoding

– G.711, G.729, G.723, GSM(1)

• G.168 Echo Cancellation

• T.38 Fax relay • Non Concentrating • Enhanced Network Proxy(1)


Vega 400 – 8 to 120 calls (4 T1/E1) • Fixed PSTN Combination

– 4 T1/E1 main ports – 4 T1/E1 failover relay ports – All 4 ports always active

• VoIP Density – 8 to 120 ports

(software licenses)

• DSP Modules for upgrades • Internal Power Supply

• Desktop or 19” rack mount • Dimensions

– 1U – 17.2” x 1.7” x 10.8”


Vega400 – 8 to 120 calls (4 T1/E1) – cont. • E1 Protocols

– Euro-ISDN – ISO QSIG – VN4 – QSIG Feature Transparency (H.323) – CAS R2MFC

• T1 Protocols – NI1/NI2 – AT&T 5ESS – DMS100 – ISO QSIG – QSIG Feature Transparency (H.323) – CAS (RBS)

• E&M wink start • Loop start • Ground start

• 4 PRI / CAS trunks (always on!) • NT / TE configurable

– Including pin switching • Fractional E1/T1 support

03/06/2012 29

© 2012 Sangoma Technologies Inc.

Vega 5000 – High Density FXS Gateway • Port Combinations

– 16 FXS + 2 FXO – 24 FXS + 2 FXO – 32 FXS + 2 FXO – 50 FXS + 2 FXO – Fully functional FXO ports – FXO fallback

• FXS Capabilities – 8km loop length support – Secondary protection included – 80Vrms ringing

• Internal Power Supply • Dimensions (rack mountable):

17.2” x 1.7” x 10.8”


Vega 50 – Low Density Gateway • FXS

– 4 FXS + 2FXO – 8 FXS + 2 FXO – Fully functional FXO ports – FXO fallback

• FXO – 4 FXO – 8 FXO

• BRI – 2 BRI – 4 BRI – 8 BRI(1) – NT, TE Support – Phantom power – Pin switching

• External Power Supply • Dimensions:

11.8” x 1.75” x 9.33”

03/06/2012 31 © 2012 Sangoma Technologies Inc.

Vega Series

Business Applications and Use Cases


SIP Trunking

PBX, TDM Endpoints

Previous connection to PSTN: Analogue / BRI / PRI

ITSP SIP / VoIP


SIP Trunking with Resilience

PBX, TDM Endpoints

Analogue BRI PRI

ITSP SIP / VoIP

PSTN On SIP / www / WAN failure Vega reroutes all calls via PSTN


PSTN Trunking for IP PBXs IPBX • Snom • 3CX • Asterisk • Cisco • Avaya • Etc.

IP Phones

LAN SIP/VoIP

PSTN

Analogue BRI PRI

SIP/VoIP


Analogue Connectivity for IP PBXs IPBX • Snom • 3CX • Asterisk • Cisco • Avaya • Etc.

IP Phones

LAN SIP/VoIP

PSTN

Analogue BRI PRI

SIP/VoIP

Analogue endpoints

FXS FXS FXS


PSTN Access for VoIP Contact Centers

IP Call Centers • Interactive Intelligence • Genesys • Vicidial • Noble • Etc

IP Phones + Agent Desktop

LAN SIP/VoIP

PSTN

Analogue BRI PRI

SIP/VoIP


IP Phones

Remote Office Survivability – Normal IP Phones

Corporate IP PBX

WWW

Head Office

Remote Office

PSTN


IP Phones

Remote Office Survivability – Failover IP Phones

Corporate IP PBX

WWW

Head Office

Remote Office

PSTN


Teleworking on Legacy PBX

Bi-directional Telephony

No change to existing method of use for any user

Inter-Teleworker call handling

Access to in-office voice applications


Voice Traffic Prioritisation

Voice traffic to ITSP over the WAN takes priority over LAN to WAN data traffic

When no voice calls are in progress, full bandwidth is provided to data traffic


Hosted IP Centrex/Resilience Proxy All calls pass through Vega Proxy Registrar on to ITSP

On Internet outage Vega Proxy Registrar assumes control

On Internet restoral, calls re-route via ITSP link

Proxy Registrar routes calls over PSTN


Site to Site SIP Trunking Two sites interconnected by PSTN and Internet

Inter-PBX calls route via Internet SIP trunk

On Internet outage, calls re-route via PSTN

On Internet restoral, calls re-route via SIP trunk

Vega Series

Product Philosophies

• Signaling and media gateway • Easy to install • Easy to manage • Professional quality • Inter-working

Product Philosophies


– TRAINING 45

• Plug in • DHCP acquires IP addresses • Autoload, ftp, tftp, or web interface configuration • Initial configuration guide • Make calls

Easy to Install


– TRAINING 46

• Selection of interfaces – Web browser – HTTP, HTTPS – CLI – Serial (RS-232), Telnet, SSH

• Built in logging functions

– Realtime Debug – Syslog

• SNMP

• Automated Configuration

– Autoexec – Cron – SIP NOTIFY


– TRAINING 47

Easy to Manage

• Contract manufacture

• 19” rack (1U)

• Fully resourced DSPs for codecs

• MTBF of 9.7 years (Calculated)

Professional Quality


– TRAINING 48

• VegaStream developed SIP stack

• Radvision H.323 stack

• Inter-op testing

• Access to many configuration parameters

Inter-working


– TRAINING 49

• www.wiki.sangoma.com – Frequently updated wiki – HTML / pdf based documentation – Includes:

• Admin guide • Step-by-step configuration • Technical documents • Firmware • Vega Tools • How To Guides

• www.VegaAssist.com – Now redirects to Sangoma

Documentation…


– TRAINING 50

http://www.wiki.sangoma.com/

http://www.vegastreamsupport.com/

http://www.vegaassist.com/

http://www.isassoc.com/

• Long history in VoIP – since 1998! • Highest quality products – very low failure rates! • Easy to install and maintain! • A dedicated support and development team

second to none! • And most of all – DEDICATED CUSTOMERS!

The Vega Advantage

What differentiates Vega gateways from the Competition?


– TRAINING 51

• 2 Ethernet ports – Management – Data separate

• Redundancy/failover – resilience always available • Hugely flexible routing engine – customers engineers

always praise this (tough sell) • Management: Infrastructure already exists in product • Flexible Licensing: unmatched for Vega400 • We have a portfolio of products for different types of

customers (NetBorder and Vega series)

Unique Selling Points


– TRAINING 52

Vega Series

Vega Configuration

• IP Address Required To Start Configuration – DHCP assigned IP address (Vega Default) – APIPA compliant connection (Automatic Private IP Address)

• 169.254.xx.yy • MAC is 00 50 58 WW XX YY

– Statically assigned IP address

• Three methods to access: – Via IP address if DHCP enabled and known IP address – Use serial port to view or set IP address – Use APIPA address if no DHCP and no serial cable


– TRAINING 54

Vega Initial Access


Gateway Can Now Be Accessed • Web browse to the IP address of the Vega

• Enter default username and password (admin/admin)



Select Boot Partition • Vega 400 and 5000 have two firmware partitions

• This screen does not appear on Vega 50

• On first access select the firmware to run:


• Splash page for web browsers • Snapshot of system health and configuration

System Status


– TRAINING 57

Vega Series

Quick Config

• Split into three sections – Quick – Regular – Advanced

Config _advanced Config

Quick Config

• Configuration changes require one of the following actions to become active: – Nothing.

The change is hot and is active immediately (e.g. some DSP changes)

– apply – reboot


– TRAINING 59

Vega Configuration Database

Basic Configuration


– TRAINING 60

Basic Config – Password and LAN • Set the password:

• If necessary set the IP address and LAN parameters:


– TRAINING 61

Basic Config – Codec Lineup • Choose codecs that gateway will support

• Order matters, priority 1 will be listed first in SIP INVITE and used first if offered

• Data codecs used for FAX and modem calls

• Different G.711 profiles for voice and data. Data calls require echo canceller to be disabled


– TRAINING 62

Basic Config – General • Country selection configures correct country tones – dial

tone, ringback tone, power ringing, etc.

• Timezone Offset – set offset Vega will use as applied to time given by NTP server

• Emergency Numbers – Comma separated list of numbers that will be routed directly to interfaces that are configured as supporting emergency numbers


– TRAINING 63

VoIP Configuration


– TRAINING 64

VoIP Routing Mode

• Two modes for SIP operation:

• Send calls to a single Service Provider or Proxy • SIP trunking

• PSTN Trunking (where single IP-PBX is deployed)

• Send calls to multiple endpoints • Site to site SIP trunking (multiple sites)

• Teleworking


– TRAINING 65

VoIP – Service Provider Addresses

• Proxy domain name – Domain that will be used to populate SIP messages. This is not used for routing.

• Proxy address – IP address to which SIP call signaling will be sent

• Registrar address – IP address to which SIP registrations will be sent

• Outbound proxy address – IP address of first hop for SIP signaling

Typically, all 4 addresses will be the same


– TRAINING 66

VoIP – Service Provider Registration

• Three options for Registration Mode:

• Off – Vega will not send any REGISTER requests

• Gateway – 1 REGISTER request will be sent

• FXS Port – 1 REGISTER request will be sent per port

• When used in gateway registration mode the user credentials are entered in “Registration and Authentication ID” and “Authentication Password” boxes


– TRAINING 67

FXS Configuration


– TRAINING 68

FXO Configuration


– TRAINING 69

FXO Configuration – Identity

CLI that will be provided when making a call out from FXO

Textual caller ID that will be provided when making call out from FXO

List of inbound telephone numbers that will be routed from SIP to this interface

SIP Example: From: “FXO2" <sip:[email protected]>;tag=007D

Telephone number to be used to route call to when call arrives on FXO interface

Should emergency calls be routed directly to this interface?


– TRAINING 70

FXO Configuration – Disconnect

• Enable Tone Based Disconnect if the Vega should listen for tones and disconnect the call if the correct tone is detected

• The tones are defined by the country selected on the Basic Config page

• Busy, Congestion and Disconnection tones are detected


– TRAINING 71

E1T1 Configuration


– TRAINING 72

E1T1 Configuration – Routing

Should emergency calls be routed directly to this interface?Only applicable to TE interfaces

If “None”, define telephone numbers that should route to this interface in next field, else use the same number list as defined for the specified interface

List of inbound telephone numbers that will be routed from SIP to this interface


– TRAINING 73

E1T1 Configuration – Physical

• Protocol – Set to correct signaling for the link. E1 / T1 selection is defined by the country selected on the Basic Config page. e.g. Selecting UK will mean E1, US T1. Auto defaults to ETSI ISDN for E1.

• Framing – choose CRC4 or PCM30 (no framing) for E1.

• Each interface can be configured as NT or TE. No cable change required – pin switching.

• Configure the number of active channels per link. Auto = 30 channels for E1

• Channel allocation can be linear down, linear up or round robin. Default = linear up for NT, linear down for TE.


– TRAINING 74

Vega Series

Vega Dial Plans

• Built in Router – List of input conditions and output conditions

• Plans and Profiles – Up to 200 plans – Up to 25 profiles – Max 50 plans per profile – Profiles enabled / disabled

• General format: – Source = IF:iiii,further conditions – Destination = IF:jjjj,further details


– TRAINING 76

Dial Plans

LAN Dest

IF:, TEL:, TA:, DISP:,

TELC: / CID passed through,

CAPDESC:, QOS:

LAN Srce IF:, TEL:, TELC:, DISP:,

TAC:, QOS:

Telephony Dest

IF:, TEL: DISP: (ISDN NT to TE only)

TELC: / CID passed through

Telephony Srce IF:, TEL:, TELC:

DISP: (ISDN NT to TE only) Telephony

SIP


– TRAINING 77

SIP Dial Plans

ENP – ENHANCED NETWORK PROXY


ENP: Core Operation All calls pass through Vega Proxy Registrar on to ITSP

On Internet outage Vega Proxy Registrar assumes control

On Internet restoral, calls re-route via ITSP link

Proxy Registrar routes calls over PSTN


• Standalone – Vega acts as a simple SIP proxy – Terminates Registrations – Can route calls to other trunk gateways

• Forward to ITSP – IP-phone registers through Vega – Vega sends ALL calls to ITSP

• ITSP Trunking Mode – IP-phone registers through Vega – Vega routes local calls – Non-local calls to ITSP

ENP: Modes of Operation


– TRAINING 80

VEGA UNIQUE VALUES

Unique Selling Points • Easy to manage without sacrifying power and features. • Redundancy / failover – resilience always available • Hugely flexible routing engine – customers engineers always

praise this (tough sell) • Management : Infrastructure already exists in product • Flexible Licensing: unmatched for Vega400 • Expanded business opportunities. (Not Always IPPBX is the

business) • Best price/benefit of the market • Solid Reputation and best quality in the market

8/16/2012 © 2011 Sangoma Proprietary 82

Documents

Vega Series VoIP Gateways - Sangoma Technologies …go.sangoma.com/files/aplicacones-voip-con-sangoma-vega-gateway… · Agenda • Gateways – Why? • Vega Product Line • Why