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PUBLIC
Paving the Way to SAP Fiori UX for SAP S/4HANAUX201
2PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Speakers
Las VegasSeptember 24–27, 2019
Sven Krüppel-Berndt
BarcelonaOctober 8-10, 2019
Sven Krüppel-Berndt
BangaloreNovember 13-15, 2019
Sridevi S
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UX201 on the SAP TechEd mobile app.
4PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission o f SAP.
Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service
or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related
document, or to develop or release any functionality mentioned therein.
This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and
functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentat ion is provided
without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP
assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross
negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ material ly from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
and they should not be relied upon in making purchasing decisions.
Disclaimer
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The intelligent ERP – The future of work
SAP Fiori for SAP S/4HANA - fundamentals
Architecture considerations
Tools supporting efficient implementation
Wrap up
Agenda
6PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
The Intelligent ERP – The future of work
Intelligent user experience
Next generationassistants
Insight to action
Exception management
Intelligent processes
Next generationprocesses
Machine learning / Intelligent automation
Robotic processautomation (RPA)
7PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Fiori is the
go-to user interface of SAP S/4HANA
8PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
“ Customers who don’t implement SAP Fiori or continue to use SAP GUI as their primary UI will have only a limited benefit from the innovations in SAP S/4HANA “
“ Selectively implementing only some individual SAP Fiori apps not only breaks the user experience but also results in very high implementation costs … SAP Fiori apps are not designed to be used individually. ”
Source: Mapping Your Journey to SAP S/4HANA. A Practical Guide for Senior IT Leadership
SAP Fiori for SAP S/4HANA
fundamentals
10PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Fioriis more than
SAP Fiori appsbuilt with SAPUI5
11PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP FioriA design system covering …
SAP Fiori apps… tailored to the users’ tasks
SAP Fiori launchpad… the single entry point and shell for SAP Fiori UX
SAP Fiori theme … visual harmonization for classic UIs
12PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Business roles
SAP GUI transactions
Web Dynpro apps
SAP Fiori apps
SAP Fiori launchpad search, personalization, collaboration, …
Simplification along use cases
(n:m de-/recomposition)
Intelligent user experience
SAP Fiori launchpad contentdefines role-specific navigation networks
to access full scope (SAP Fiori apps and classic UIs)
SAP Fiori offers a new way of working with SAP S/4HANAThe transition to SAP Fiori for S/4HANA focuses on providing innovative user interactions
instead of like-for-like replacement of traditional transactions through SAP Fiori applications
Single entry point offering
shell services
Special cases remain in SAP GUI
13PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Browser or SAP Business ClientBrowserSAP Logon
SAP Fiori as UX of SAPS/4HANA“SAP Fiori apps-only”“SAP GUI world”
User Experience for SAP S/4HANA
Implementing SAP Fiori apps vs. SAP Fiori as the UX of SAP S/4HANA
Implementing SAP Fiori apps side-by-side leads
to two entry points for end users
Single access point to
full scope of SAP S/4HANA
&
14PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Fiori: The user experience of SAP S/4HANA
Single entry point
Domain specific information and actions
Enter details and explore in depth
The SAP Fiori launchpad is the single entry point to
access all apps*
Users will quickly get an overview of what needs their attention
with overview pages, list reports and work lists,
and trigger quick actions or drill down to the next level of detail
Key and differentiating use cases are re-imagined with the SAP
Fiori user experience
All classic applications have the SAP Fiori visual theme
ONE LOOK:
SAP Fiori theme
for all applications
* today, within one SAP S/4HANA system
15PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Templates for business roles delivered with SAP S/4HANA
offering a navigation network of relevant SAP Fiori apps and classic UIs
Purchaser
Accountant
Internal
Sales Rep Production
Planner Quality
Engineer
Controller
16PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
BOM Engineer
Recipe Developer
Administrator – Recipe Development
Design Engineer
Product Configuration Modeller
Systems Engineer
Master Data Specialist - Raw Substance Data
Development Manager – Discrete Industry
Order Fulfillment Specialist
Order Fulfillment Manager
Shipping Specialist
Receiving Specialist
Sales Manager - Direct Store Delivery
Master Data Specialist - Direct Store Delivery
Warehouse Clerk
Warehouse Clerk - Direct Store Delivery
Warehouse Clerk (EWM)
Warehouse Operative (EWM)
Inventory Manager
Transportation Manager
Transportation Planner
Contract Specialist - Freight Management
Settlement Clerk - Freight Management
Finance Product Lifecycle ManagementSupply Chain
Business roles delivered as templates with SAP S/4HANA 1809
Program Manager
Project Manager
Project Manager (CPM)
Project Resource Manager
Project Team Member
Project Team Member (CPM)
Project Management Office Specialist
Project Steering Committee Member
Project Financial Controller
Project Logistics Controller
Project Portfolio Manager
Maintenance Technician
Maintenance Planner
Maintenance Planner – Resource Scheduling
R&D/Engineering
Asset Management
Commerce
Invoicing Specialist (Convergent Invoicing)
Invoicing Manager (Convergent Invoicing)
Accounts Payable and Receivable Accountant (FI-CA)
Accounts Payable/Receivable Manager (FI-CA)
Reconciliation Specialist - Accounts Payable and Receivable
(FI-CA)
Collections Specialist (FI-CA)
External Auditor - Accounts Payable and Receivable (FI-CA)
Administrator - Accounts Payable and Receivable (FI-CA)
General Ledger Accountant
Accounts Payable Accountant
Accounts Payable Manager
Accounts Receivable Accountant
Accounts Receivable Manager
Asset Accountant
Cost Accountant (Production/ Sales/Inventory/Overhead)
Cash Manager
Cash Management Specialist
Manager - Finance Info
Credit Controller
Consolidation Specialist
Business Analyst - Group Reporting
External Auditor - Group Reporting
Treasury Risk Manager
Treasury Accountant
Treasury Specialist (Back Office/Front Office/Middle Office)
Accounts Payable Accountant - Leasing
Accounts Receivable Accountant
- Leasing
Contract Specialist – Leasing
Contract Valuation Specialist – Leasing
Administrator (Leasing/Group Reporting)
External Auditor
Internal Sales Representative
Billing Clerk
Pricing Specialist
Sales Manager
Sales Manager - Empties Management
Order-to-Cash Process Manager
Customer Service Representative - Visit Management
Sales / Customer Service
Employee - Procurement
Strategic Buyer
Material Planner – External Procurement
Purchaser
Accounts Payable Accountant – Procurement
Purchasing Manager
Purchasing Manager - Empties Management
Legal Counsel
Employee – Legal Content Management
Administrator – Legal Content Management
Procurement
Production Planner
Production Planner (lean manufacturing)
Production Operator (discrete/process/repetitive/
lean manufacturing)
Production Engineer (discrete/process manufacturing)
Production Supervisor (discrete/process/repetitve
manufacturing)
Quality Engineer
Quality Planner
Quality Technician
Quality Manager
Quality Auditor
Calibration Technician
Manufacturing
Human Resources
Employee
Manager - Inbox
Administrator (HR Info)
Travel Management
Employee (Travel Info)
Cross LoB
Master Data Specialist (Product Data/
Business Partner Data/Batch Data)
Master Data Steward - Product Data
Analytics Specialist
Configuration Expert (Business Network Integration/Business
Process Configuration)
Data Privacy Specialist
Data Privacy Specialist – Consent Management
Trade Classification Specialist
Trade Compliance Specialist
Intrastat Specialist
Business Process Specialist
Business Process Specialist – Enterprise Search
Pricing Specialist (Retail)
Assortment Specialist – Retail
Demand Planner (Retail)
Category Manager (Retail)
Promotion Specialist (Retail)
Administrator (Retail)
Production Engineer – Discrete
Manufacturing (Retail)
Production Supervisor – Discrete
Manufacturing (Retail)
• Insurance Claims Handler
• Insurance Claims Supervisor
• Insurance Policy Clerk
• Customer Service
Representative – Insurance
• Credit Analyst
- Loans Management
• Manager - Loans Management
• Loan Officer
• Staff Accountant
- Loans Management
• Master Data Specialist (ACM*)
• Operations Clerk (ACM)
• Settlement Clerk (ACM)
• Trader (ACM)
• Trader - Commodity Derivative Orders
• Trader - Commodity Derivative Orders
Shipping Specialist (IOG)
Accounts Payable
Accountant (IOG)
Billing Clerk (IOG)
Field Operator (IOG)
Production Data Specialist (IOG)
Forecast Analyst - Production (IOG)
Forecast Manager (IOG)
Forecast Specialist (IOG)
Deferment Analyst (IOG)
Budget Responsible - Funds Management
Budget Specialist - Funds Management
Student
Professor
Academic Advisor
Faculty Member
Grant Responsilble
Grant Specialist
Customer Service Representative
- Tax and Revenue Management
Hazardous Materials Manager
Industrial Hygienist
Production Operator
– EHS Info
Employee – EHS Info
Change Management
Coordinator
Product Stewardship Specialist
Product Stewardship Specialist
– Product Compliance
Master Data Specialist
- Product Compliance
Environmental Manager
Dangerous Goods Safety Advisor
Master Data Specialist
(Item Data (Retail)/
Location Data (Retail))
Retail Store Associate
Retail Store Manager
Store Design Manager (Retail)
Purchaser (Retail)
Order Fulfillment Manager (Retail)
Allocator
Internal Sales Representative (Retail)
Hydrocarbon Analyst (IOG)
Business Analyst (IOG)
Forecast Manager (IOG)
Pricing Specialist (IOG)
Inventory Manager
Transportation Scheduler (IOG)
Supply Chain Manager (IOG)
Terminal Operator (IOG)
Joint Venture Accountant
Financial Services
Sustainability
Retail Oil & Gas
Commodity
Public Services
Meter Data Specialist (Utilities)
Billing Specialist (Utilities)
Utilities
Settlement Clerk
Contract Manager - Settlement
Management
Trader
Trading Manager
Wholesale
*Agricultural Contract Management
Demo
Internal sales representative
in SAP S/4HANA
Architecture considerations
19PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Fiori FES*
embedded
FLP content
SAP S/4HANA
back-end
Fiori UIs
SAP S/4HANA
back-end
SAP Fiori FES*
as standalone system
FLP content
Fiori UIs
* SAP Fiori Front-end Server
SAP Fiori deployment options for S/4HANA
Details: SAP Fiori deployment options and system landscape recommendations, SAP Note 2590653
RECOMMENDED
SAP S/4HANA
back-end
SAP Fiori FES* as hub for
multiple S/4HANA systems
FLP content
Fiori UIs
SAP S/4HANA
back-end
NOT RECOMMENDED !
20PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Cloud Platform
Central Entry Point
Business Suite
back-end
SAP Fiori Cloud
non SAP
Business Suite
back-end
Business
Suite
back-end
S/4HANA
back-end
CDM* / DCM**
FLP content
apps
SAP FES
FLP content
apps
SAP S/4HANA
FLP content
apps
back-end
SAP S/4HANA
FLP content
apps
back-end
CDM content
apps
back-end
SAP Cloud
Solutions
CDM content
apps
back-end
Planned
innovations
This is the current state of planning and may be changed by SAP at any time without notice.
Legend
FLP: SAP Fiori launchpad
CDM: Common Data Model
Single Entry Point in multi-system landscapes
21PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
▪ Check expectations of your end-users and project sponsor:
Change management for power users vs. footprint/TCO of local client (SAP Business Client)
▪ SAP Business Client offers a bridge into the SAP Fiori world and combines best of both worlds
– connection type SAP Fiori launchpad as hybrid mode:
FLP and SAP Fiori apps in browser – SAP GUI transactions in Windows Client (local installation)
– connection type SAP Logon as SAP GUI only-variant offering tab navigation (as replacement for SAP Logon Client)
Client Strategy – Browser access vs. local client
SAP S/4HANA cloudSAP S/4HANA on premise
BR
OW
SE
R
SAP FIORI LAUNCHPAD
IN BROWSER
SAP Fiori apps
Web Dynpro ABAP/FPM
SAP GUI for HTML
DE
SK
TO
P C
LIE
NT
SAP BUSINESS CLIENT
SAP GUI for Windows
SAP GUI SAP Business Client SAP Fiori launchpad
Web Dynpro ABAP/FPM
SAP GUI for Windows
SAP Fiori apps
Web Dynpro ABAP/FPM
SAP GUI for Windows
NO FIORINO FIORI
FRONTEND SERVER
22PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Client strategy for desktop access: Browser or SAP Business Client
SAP Business Client
with connection type SAP Fiori launchpadWeb browser
e.g. Google Chrome, Firefox, MS IE/Edge
SAP Fiori launchpad
SAP Fiori apps
SAP GUI for HTML
Web Dynpro ABAP applications
SAP Fiori launchpad
SAP Fiori apps
SAP GUI for Windows
Web Dynpro ABAP applications
23PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Gives you a sense of ownership
Lets you optimize to your physical & contextual
needs (e.g. lighting conditions)
Lets you optimize your home page to manage
your day & stress levels (add/hide/reorganize)
Lets you add/remove tiles/links/cards as your
work changes
Saves data entry time & reduces mistypes, e.g.
default values, variants, etc.
Personalization is an important part of user adoptionMost business users come with consumer expectations of personalization
Tools supporting efficient implementation
25PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Changing the Implementation Experience of SAP Fiori
Select relevant
SAP Fiori appsImplement selected SAP Fiori scope
Experience
SAP Fiori
Rapid SAP
Fiori
activation
Experience
SAP Fiori
Adjust
FLP content
and business
roles
Activation of individual apps leads to high upfront investment to experience SAP Fiori
New approach: Experience SAP Fiori “out of the box” along business roles
FLP=SAP Fiori launchpad
Select relevant
business roles
UX361
26PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Quickstart to experience SAP FioriExperience SAP Fiori “out of the box” along template business roles
Rapid
SAP Fiori
activation
Adjust
FLP content and
business roles
Initial scoping Sandbox
Fit / Gap analysis Implementation
Select relevant
business roles
Experience SAP Fiori
* FLP = SAP Fiori launchpad
UX361
27PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Adjust content and roles
according to fit/gap analysis
Rapid activation of SAP Fiori
for selected business roles
Initial scoping
Identify business roles
Tools supporting the implementation of SAP Fiori for SAP S/4HANA
SAP Fiori lighthouse scenarios
SAP Fiori apps reference library
SAP Fiori apps recommendations
SAP Readiness Check 2.0
Task Lists for rapid SAP Fiori activation
• SAP Fiori foundation
• SAP Fiori content activation
SAP Fiori launchpad content manager
• Search SAP Fiori launchpad content
• Identify matching tiles/target mappings
• Copy & adjust catalogs
• Mass assignments
• Planned: roles & activation status
DemoRapid activation of business role
Internal sales representative
in SAP S/4HANA
29PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
New approach to activate and implement Fiori for SAP S/4HANA
SAP Fiori
content
manager
Generate
custom roles
Basic configuration
Generate generic
Administrator and
End User roles
Activate apps for
selected business roles
Create custom catalogs
based on SAP’s
business catalogs
Generate PFCG
authorization roles based on
SAP Fiori launchpad content
(front-end and back-end)
Task list
SAP Fiori
foundation
Task list
SAP Fiori
content
activation
Rapid SAP Fiori activation Copy & adjust to customer specifics
FLP = SAP Fiori launchpad
PFCG = Profile Content Generator
Rapid activation available via SAP Notes:
S/4HANA 1709 FPS01 or higher: https://launchpad.support.sap.com/#/notes/2695653
S/4HANA 1809: https://launchpad.support.sap.com/#/notes/2704570
S/4HANA 1809 FPS01 or higher: https://launchpad.support.sap.com/#/notes/2777142
Find out more via this blog:
https://blogs.sap.com/2019/03/16/fiori-for-s4hana-new-rapid-content-activation-on-s4hana-1809-1709-part-1-overview/
Roles
ready
for test
30PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
ABAP design time tools
SAP Fiori launchpad designer (FLPD)
• Maintenance of tiles and target
mappings in technical catalogs
• Maintenance of groups
App descriptor mass maintenance
(SUI_MM_TM_APP)
• Technical catalogs for GUI transactions and
WebDynpro
SAP Fiori launchpad content manager
• Supplements FLPD
• Maintain business catalogs
• Searching SAP Fiori launchpad content
• Identify matching tiles/target mappings
• Assign (mass) tiles/target mappings
Technical catalogs (back-end) Catalogs (front-end)
Mass operations for
business catalogs (front-end)
31PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
SAP Fiori launchpad content manager
Catalog view Tiles/target mappings ( “App view” )
• Search for SAP Fiori launchpad catalogs
• Create, copy and delete of SAP Fiori launchpad
catalogs
• Mass assignment of matching tiles/target mappings
• Search for tiles and target mappings (“apps”)
• Review details and parameters
• Where-used in SAP Fiori launchpad catalogs
• Assign tiles and target mappings to SAP Fiori
launchpad catalogs
32PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Transactions
▪ FCM CUST Layer (client-dependent): /UI2/FLPCM_CUST
▪ FCM CONF Layer (client independent): /UI2/FLPCM_CONF
Release dates▪ SAP_UI 7.52 SP07; RTC 01.07.2019 (S/4 OP 1709)
▪ SAP_UI 7.53 SP04; RTC 01.07.2019 (S/4 OP 1809)
▪ SAP_UI 7.54 SP00; RTC 20.09.2019 (S/4 OP 1909)
Release note https://launchpad.support.sap.com/#/notes/2772270
Documentation Setting Up Catalogs with the Launchpad Content Manager
Best Practices for Managing Catalogs
SAP Fiori content manager - references
Wrap up
34PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Don’t stay with SAP GUI as primary UI for SAP S/4HANA
… innovations and new user experience come with SAP Fiori
Don’t do “cherry picking” and selective implementation of apps
… SAP Fiori apps are not designed to be used individually
Implement SAP Fiori for S/4HANA along business roles – role by role
… as roles are the leading entity for a user-centric approach
Use task lists for rapid activation and SAP Fiori launchpad content manager
… to simplify and speed up implementation based on SAP templates
SAP Fiori is the go-to user interface of SAP S/4HANA
35PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
For everyone:
▪ SAP Fiori for SAP S/4HANA wiki
For IT Leaders:
▪ Mapping Your Journey to SAP S/4HANA
A Practical Guide for Senior IT Leadership
For project managers:
▪ Top 10 Myths and Misconceptions
▪ Essential Roles for SAP S/4HANA Projects
For the whole project team:
▪ Speed up your Fiori support
– Guided answer: How to create the perfect
Fiori Incident
Further information
For functional consultants:
▪ Top 5 Fiori features that bring value to every business user
▪ Best UX resources for Functional Consultants
▪ Finding the delta of new apps between SAP S/4HANA versions
▪ Finding the technical name of an app
For the technical team:
▪ Fiori rapid content activation – 4 part series
▪ How to extend Fiori apps
– Guided answer: How to extend a SAP Fiori app in SAP
S/4HANA
– Understanding extensibility: UI flexibility
▪ Performance tips and tricks - S/4HANA on premise
▪ Readiness Check 2.0 – Details about the topic of Fiori
▪ Internet facing considerations and recommendations
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More information
Related SAP TechEd Learning Journeys
▪ UX3 - Implement and run a great UX for your intelligent suite
Related SAP TechEd sessions
▪ LT114 – Implement SAP Fiori Efficiently Out of the Box for SAP S/4HANA
▪ UX361 – SAP Fiori for Rapid Activation of SAP S/4HANA and Content Configuration
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Feedback Contact for further topic inquiries
Please complete your session evaluation
for UX201.
Sven Krüppel-BerndtVice PresidentHead of SAP Fiori Portfolio and [email protected]
Thanks for attending this session.
© 2019 SAP SE or an SAP affiliate company. All rights reserved.
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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or
any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,
and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and
functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason
without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or
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