View
217
Download
0
Tags:
Embed Size (px)
Citation preview
Users to Choosers Mobility, the Cloud, and the End of Enterprise Authority
Ron Yanosky
EDUCAUSE Center for Applied Research
Michigan State UniversityAugust 12, 2010
Spindle, fold, mutilate
MSU IT Conference 2010 - 2
Meet the new boss
MSU IT Conference 2010 - 3
How to be a user, Part 1
Member of institution?
Able to reapply?
Get lost
Get ID
Next page
MSU IT Conference 2010 - 4
Enterprise system
available?Able to DIY?
Submit change
request?
Dept system available?
Give up
Wait
Wait some more
Approved?
Spend $$$
Take risks
D O W O R K!!
Authorized? Make mistakes
How to be a user, Part 2
MSU IT Conference 2010 - 5
IT Federalism
Central IT
School 1 IT
School 2 IT
Admin 2
Enterprise Vendors
Admin 1
Consortia, etc
Dept
Dept
Dept
Dept
Dept
MSU IT Conference 2010 - 6
Find resource (e.g., on Google)?
D O W O R K !!
Back to institutional IT
hell
How to be a chooser
MSU IT Conference 2010 - 7
The cloud, c. 2010
• The network really is the computer
• Consumerized• Web 2.0 makes
computing social• Mass digitization• Digital environments
begin to simulate real ones
• A real revolution in scientific research
MSU IT Conference 2010 - 8
Smarter networks, dumber devices
MSU IT Conference 2010 - 9
Simplicity: liberating…
• Less product bloat• Fewer sys admin tasks• Cloud friendly• Immediacy• More “social” and casual• Less “enterprise”
MSU IT Conference 2010 - 10
… but also constricting
• Power to the provider• Desktop => Content
management system• Browser => App• Market => (Company) store
MSU IT Conference 2010 - 11
Consumer stackonomics
Open Closed
Bumpy Smooth
Diverse Homogeneous
Choice Coherence
“Make it my way” “Make it happen”
Low vendor exposure
High vendor exposure
MSU IT Conference 2010 - 12
Trouble in paradise?
• Security and privacy
• Integration
• Invisible institutional dependencies
• Support (especially multi-vendor support)
• Cultural terra incognita
MSU IT Conference 2010 - 13
Who speaks for the institution?
MSU IT Conference 2010 - 14
Edge versus core
Innovation in institutional engagement comes from the edges. Authority and capacity to act on all things digital should be located at the edges, rather than centralized in the university system.
-- Yochai Benkler
MSU IT Conference 2010 - 15
Governing chooserdom: Roles for IT
• Certification
• Support
• Architecture
• Overseeing governance
MSU IT Conference 2010 - 16
Cloudy transformations for IT
From... To...
Scarcity Abundance
Monopoly Consumer choice
Real Virtual
Expert Amateur
Local Global
MSU IT Conference 2010 - 17
Cloudy transformations for Higher Ed
From... To...
Scarcity Abundance
Monopoly Consumer choice
Real Virtual
Expert Amateur
Local Global
MSU IT Conference 2010 - 18
So:• The era of “personal computing” is ending• The enterprise is no longer the optimal
aggregation point or the default provider• Computing is becoming an environment we
inhabit, not a machine (or network) we use• Technical complexity is giving way to social
complexity• Guiding choices, not managing resources, is
IT’s future
MSU IT Conference 2010 - 19
An amazing time
• A time of liberation• IT begins to fulfill its promise• Openness becomes a movement• Convergences are happening daily• IT can make the extraordinary difference
– Lower the cost of mission– Integrating the institution and the society it
serves
MSU IT Conference 2010 - 20
Thanks!
http://www.educause.edu/thetowerandthecloud
Ron Yanosky
Acting Director and Senior FellowEDUCAUSE Center for Applied Research
MSU IT Conference 2010 - 21