User Manual Click & Go · Model name: The model name of your Click & Go starts with the brand name. The brand name, followed by the de additional model description forms the model

User Manual Click & Go

© 2015 Click&Go, Faaborg Rehab Technic ApS

Smedemestervej 9 |5600 Faaborg | Denmark | T: +45 710205553 | E: [email protected]| W: www.faaborg-rehab.dk

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Table of Contents 1. Identification ............................................................................................................................................... 3

1.1 Frame label Click & Go Professional II ........................................................................................................ 3

1.2 Explanation of the data on the frame label ......................................................................................... 3

2. General information .................................................................................................................................... 4

2.1 Components of your push propulsion ...................................................................................................... 4

2.2 General explanation of your push propulsion ..................................................................................... 4

3. Safety regulations ........................................................................................................................................ 5

3.1 General safety regulations .................................................................................................................. 5

3.2 Warnings for safe use .......................................................................................................................... 5

4. Specifications ............................................................................................................................................... 7

4.1 Specifications of the Click & Go Professional II ................................................................................... 7

5. Components of the Click & Go Professional II ............................................................................................. 7

5.1 The push handles ................................................................................................................................. 7

5.2 The control .......................................................................................................................................... 8

5.3 The wheels ........................................................................................................................................... 8

5.3.1 The front wheels .............................................................................................................................. 8

5.3.2 The driving wheels ........................................................................................................................... 9

5.4 The height adjustment ........................................................................................................................ 9

5.5 The battery .......................................................................................................................................... 9

5.6 Attaching and taking off the push propulsion ................................................................................... 10

5.6.1 Attaching the push propulsion ...................................................................................................... 10

5.6.2 Taking off the push propulsion ...................................................................................................... 10

6. Maintenance .............................................................................................................................................. 11

6.1 The tires ............................................................................................................................................. 11

6.1.1 Air tires .......................................................................................................................................... 11

6.1.2 PU tires .......................................................................................................................................... 12

6.2 Cleaning of the push propulsion ........................................................................................................ 12

6.3 Batteries ............................................................................................................................................ 12

6.4 Service checklist................................................................................................................................. 12

7. Problem analysis and solutions ................................................................................................................. 13

8. Warranty .................................................................................................................................................... 14

8.1 Warranty application ......................................................................................................................... 14

8.2 Warranty conditions .......................................................................................................................... 14



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Click & Go Professional II push propulsion.

Click & Go Professional II or injury to yourself.

General introduction

Before you are going to use your new Click & Go Professional II, you and your attendant must fully read and understand this user manual. Also, if you have read this user manual, you agree to the conditions mentioned in this user manual.

At the moment we introduce you a quality product of Faaborg Rehab. We want to thank you for the confidence in our products. The Click & Go is a real quality product. The policy of Faaborg Rehab is focused on to continuously improving the quality and reliability of our products. Therefore, we reserve ourselves the right to, without further notice; make any changed to this user manual.

It is important you read this user manual very carefully, before you are going to use your push propulsion. This user manual contains important information about the safe use and maintenance of your push propulsion. We recommend you to keep this user manual, because it is also your proof of warranty.

The safety instructions in this user manual are general guidelines which must be seen as overall guidelines. It is possible you develop your own ways for many common movements. However, we advise you to consult a professional for assistance in developing safe use and effective techniques, regarding to your daily activities and your physical capabilities.

Your new push propulsion requires frequent maintenance, much of which you can do yourself. We advise you to take your push propulsion at least once a year to a professional for a check. You will find a maintenance schedule later in this user manual.

Attention!

In this user manual you will find tips and warnings. These are clearly identified by the symbols and display of the text, like you can see below.



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1. Identification

Your push propulsion is equipped with a unique serial number. You will find this number on the frame of your push propulsion. Below, you see an example of the frame label, where you can find the identification number. Furthermore, you will find the explanation of the various data stored on the frame label on the next page.

1.1 Frame label Click & Go Professional II

1.2 Explanation of the data on the frame label

1. Production date: The date which your Click & Go was manufactured.

2. Serial number: Every Click & Go has its own unique serial number. You need this number when you have any technical questions or you want to order any parts.

3. Maximum weight: The maximum weight allowed on the Click & Go.

4. Type number: This number indicates which model of Click & Go you have. You need this number when you have any technical questions or you want to order any parts.

5. Model name: The model name of your Click & Go starts with the brand name. The brand name, followed by the de additional model description forms the model name of the push propulsion. You need the model name when you have any technical questions or you want to order any parts of the push propulsion, in this case the Click & Go Professional II.

6. Description: The intended use of your Click & Go is described here.

7. Warranty: Here, the warranty period of your Click & Go is reflected. Chapter 8 Warranty describes the warranty

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2. General information

2.1 Components of your push propulsion

Excel Click & Go Professional II

1. Control panel

2. Push handles

3. Throttle

4. Height adjustment of the push handles

5. Battery

6. Fixation point for the wheelchair

7. Drive wheels

8. Front wheels

Your push propulsion is equipped with a number of components and parts. You should know these before continue reading this user manual. The design and specifications may change without further notice.

2.2 General explanation of your push propulsion

The Click & Go Professional II are push propulsions, which support the attendant in propelling the wheelchair. The push propulsion can only be used by the attendant. When you want to use the push propulsion, you must push the free wheel pedal down. You can see the free wheel pedal in the middle on photo 1. When you push the free wheel pedal down, the drive wheels will make contact with the floor. Now the push propulsion is ready to use to support the propelling of the person in the wheelchair.

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Photo 1



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3. Safety regulations

Faaborg Rehab specifically disclaims responsibility for anybody injuries or property damage, which may occur during any use, when the recommendations and warnings described in this user manual are not followed. The Click & Go Professional II is, if the push propulsion is used correctly, very safe and stable products. However, it is possible if you use push propulsion not correctly, dangerous situations may occur.

3.1 General safety regulations

Protect your push propulsion by checking it regularly. When a part of your Click & Go Professional II doesn’t function correctly, a dangerous situation could occur. Therefore, you must keep your push propulsion in perfect condition, to ensure safety in use. Periodical inspection, a correct adjustment and in time replacement of broken or worn parts will result in use for years without any problems. A qualified dealer, who will only use the correct replacement parts, will take care of your push propulsion and make sure you can use your push propulsion for years without problems.

3.2 Warnings for safe use

To prevent any damage to your property, the push propulsion or the user of the push propulsion, you must observe the following warnings. Faaborg Rehab is not responsible for any damage, provided that the warnings be respected. After reading the warnings, you agree with the regulations, mentioned in this user manual.

• Check at the delivery of the push propulsion always if all components of the push propulsion are present and whether any have been damaged. If components are missing or are damaged, contact your dealer immediately;

• Do not use your push propulsion as a single component, but only in combination with a wheelchair;

• Do not use your push propulsion in sand, rough areas, wet and smooth surfaces or surfaces with little grip;

• Do not lean on the back of the push propulsion. This can result in rolling over the push propulsion;

• Do not try to ascend ramps without installing the anti-tippers, never ascend a hill without anti tippers;

• Never go slanting on or off a slope;

• Do not use the push propulsion when it rains, when it snows or when there is snow. In addition to the fact that the push propulsion has little grip, moisture can result in damage to the push propulsion;

• While guiding a person in a wheelchair and you use the push propulsion, always hold the push propulsion at the handle(s);



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• Make sure the push propulsion is on an even surface when getting in and out of the wheelchair;

• Transporting the push propulsion in all vehicles is at your own risk. Faaborg Rehab assumes no responsibility for this;

• Never use your push propulsion when something of the push propulsion or the wheelchair is broken;

• Never stand on your push propulsion;

• Never connect anything to the wheels of the pus propulsion, this may cause damage to the wheelchair and also effect the balance of the wheelchair and may injure the user;

• Do not push the push propulsion if you attach the brakes of the wheelchair. This may cause damage at the push propulsion and may occur a dangerous situation;

• Sudden change of direction causes the push propulsion unbalanced. You should avoid this by keeping the same direction when you use the push propulsion;

• The push propulsion provides support during the propelling of the wheelchair by an attendant and is suitable for pushing one person on the wheelchair. Do not take anyone on your lap when you use your wheelchair and your push propulsion;

• Do not use the push propulsion if you are under the influence of alcohol, drugs or heavy medications that influence the control the push propulsion;

• When you make any modifications to your push propulsion which are not described in this user manual, the warranty will expire completely.

structural changes, is at all times at the expense of the warranty.



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4. Specifications

Below, you will find the specifications of the Click & Go Professional II.

4.1 Specifications of the Click & Go Professional II

Total length: 46 cm

Total width: 36 cm (including the covers on both sides)

Total height: Lowest level: 91 cm / highest level: 117 cm

Total weight: 22.53 kg

User weight: Max. 135 kg

Available colors: Blue and grey

Suitable for seat width: 40 cm to 60 cm

Speed: Max. 5.5 km/u

Drive wheels: 200 x 50 mm

Battery: 2 x 12V / 12 Ah

Weight battery: 7.2 kg

Radius of action: 15 km

5. Components of the Click & Go Professional II

In this chapter the different components of the Click & Go Professional II is described. On the push propulsion are a number of components present which are adjustable. If you want to add or remove any of its components, make any adjustments or replace components, you should always follow the instructions described in this user manual.

5.1 The push handles

The push handles of your Click & Go Professional II are ergonomically designed. On photo 2 you see the push handle of the Click & Go Professional II. Because the push handles are ergonomically designed, your attendant has a good grip on the push handles. As a result, pushing the push propulsion by your attendant is not only more comfortable, but the push propulsion and the wheelchair can also be pushed safer. The push handles of the push propulsion is height adjustable (see paragraph 5.4).

Photo 2



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5.2 The control

The control of the Click & Go Professional II the operation of Click & Go Professional II is going through a control box (photo 3) and a throttle (photo 4). The control panel on the Click & Go Professional II is standard placed on the push handle of the push propulsion. You can use the control panel on both the left and the right side of the wheelchair, depending on your own preference.

With the red button on the left of the control box, you can turn the push propulsion on and off. With the black button on the right on the control box, you can set the support of the push propulsion in forward (F) and in reverse (R) motion. If the push propulsion is turned on the LED lights below the word ‘Status’ turn green. At the top of the control panel is shown how full the battery of the push propulsion is. Finally, you can at the bottom of the control panel, adjust the speed of the push propulsion.

5.3 The wheels

On the push propulsion are driving wheels and front wheels attached. These should be checked regularly for wear. By checking the wheels for wear, prevents the push propulsion provides less support to propel the person in the wheelchair.

5.3.1 The front wheels

The front wheels (photo 5) of the push propulsion have the function to confirm the push propulsion properly to the wheelchair. By driving the push propulsion in the right place for the attachment point on the wheelchair, you can easily fix the push propulsion to the frame of the wheelchair.

Photo 3 Photo 4

Photo 5



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5.3.2 The driving wheels

The driving wheels of the push propulsion are 200 x 50 mm (photo 6). The driving wheels are PU wheels and have a good profile. In that way, the push propulsion can provide the right support on different surfaces.

5.4 The height adjustment

The Click & Go Professional II is height adjustable. On photo 7 the height adjustment of the Excel Click & Go Professional II is shown.

5.5 The battery

The battery (photo 8) of the push propulsion is detachable. Beneath the handle where the battery can be grasped, is a button which says ‘Push’. By pushing this button, the battery can be taken out. It is possible to charge the battery wherever you want. The charging point is on the battery itself (photo 9). Because the battery is removable, the battery can be recharged for example in the house. If both the red and the orange and the green LED lights are visible the battery is fully charged. If the red and the orange LED lights are visible, the battery is charged half full. When the red LED light is visible the battery need to be charged.

Photo 6

Photo 7

Photo 8 Photo 9



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5.6 Attaching and taking off the push propulsion

The push propulsion is attached to the frame of the wheelchair. It is important that this attachment is carried out in the right way. When the push propulsion is not properly secured, it will not function properly and it may be dangerous.

5.6.1 Attaching the push propulsion

To attach the push propulsion to a wheelchair, first place the push propulsion right behind the wheelchair, as shown photo 10. Photo 11 shows the attachment point on the wheelchair. This concerns the outstanding points. The attachment point of the push propulsion (photo 12) must be pushed onto the attachment point of the wheelchair. Ultimately, the situation as shown in photo 13 is the situation in which the push propulsion is correctly attached to the wheelchair. Photo 10 to photo 13 shows the attachment of the Click & Go Professional II. Moreover, you should push the push propulsion in the attachment points, after placing the push propulsion on the wheelchair. When you hear it click, you can be sure that the push propulsion is attached properly to the wheelchair.

5.6.2 Taking off the push propulsion

To take the push propulsion off the wheelchair, you must push in the left or right release pedal (see photo 14 + 15).

This allows the push propulsion to come loose from the attachment point of the wheelchair (photo 16). In photo 17 you can see how the push propulsion looks when it is taken off. Photo 14 to photo 17 shows how to take off the Click & Go Professional II. In photo 18 you can see the back of the push propulsion, where you can see the freewheel pedal in the middle and on the outside of the left and right release pedals.

Photo 10 Photo 11 Photo 12 Photo 13



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6. Maintenance

Your Click & Go Professional II needs periodical maintenance. This is necessary for long and optimum comfort for the user of the push propulsion. A badly maintained push propulsion will give more technical problems, turn less flexible and it won’t be covered by the warranty. Preventive maintenance is very important. We advise you to check, at least once a year, your push propulsion by a qualified Faaborg Rehab dealer. This dealer will only use correct replacement parts. This annual inspection will make sure your push propulsion will work perfect for years.

There are a lot of things you can do yourself to keep your Click & Go Professional II in optimum condition. If you regularly check the push propulsion and perform (small) maintenance, this will extend the lifetime and increase the ease of use. In the following paragraphs this maintenance is further described.

6.1 The tires

You should check the tires of the push propulsion for wear regularly. If the wear is at an advanced stage, you will have to replace the tires. Check the tires for the following points:

• Check of the tires do not stuck;

• Check of there is slack on the tires. If this is the case, it is common that the housing of the tires is loose.

6.1.1 Air tires

The air tires should be checked weekly for inflation. The correct tire pressure is 36PSI / 2.5 BAR. You can measure the voltage of the tires themselves with a common voltage meter. If the pressure is not properly set, the push propulsion will lean. This results in a faster worn on the tires. The push propulsion drives less easy and the progress is much heavier.

Photo 14 Photo 15 Photo 16 Photo 17 Photo 18



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6.1.2 PU tires

More and more we use PU tires (polyurethane or puncture-free tires) on the push propulsion. You can recognize these tires because they do not have a valve. These tires have the advantage that they do not need to be pumped up and cannot be punctured. This PU tire can just as an air tire wear out. Check periodically to see if the tread is still deep enough.

6.2 Cleaning of the push propulsion

Cleaning your push propulsion is important and should be done regularly. You can get your push propulsion best cleaned as described below.

• Clean the upholstery, chassis and plastic components on the push propulsion regularly with a mild soap and water. Never use abrasive cleaners, they can damage the varnish. Also, never use steam or high pressure cleaners;

• Wax the varnish of the chassis regularly. Never use solvents, abrasive waxes, caustic chemicals or spray silicone;

• Dry the push propulsion after cleaning. Also dry you push propulsion after you have used it, for example, during rain.

6.3 Batteries

For maximum performance and maximum battery life of the push propulsion, you need to charge your batteries after using. On that way, the batteries are recharged regularly, this is better for the batteries. When charging, it is also advisable to fully charge the batteries for a new use of the push propulsion.

6.4 Service checklist

To maximize the lifetime of your push propulsion, we recommend you to get your push propulsion checked, at least once a year, by an authorized Faaborg Rehab dealer. The form below can be used for this check. The intensity of use of the push propulsion can vary greatly from person to person. Therefore, it may be that your push propulsion needs a check several times a year. Furthermore, maintenance is not covered under warranty.



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Service schedule

Service Number 1 2 3 4 5 6 7 8

Tires: Slack, wear, check the tires

Gas Springs: Check for wear

Mounting Mechanism: Slack, wear

Throttle: Operation, battery, speed setting

Electric Mechanism: Wing, affiliation

Brushes of the engine

Check by (initials)

Date

7. Problem analysis and solutions

It could be there are problems when using your Click & Go Professional II. The potential problems that may occur are described below in the table. You will also find the solutions. These solutions must be performed by an authorized Faaborg Rehab dealer. Only at code 1 you can do something yourself. If you have problems with your push propulsion that cannot be found in the table below, we recommend you to contact an authorized Faaborg Rehab dealer.

Code Problems Solutions

1 Batteries to empty Charge the battery.

2 Bad contact motor Make sure that the connector of the motor is connected correctly and

that the brushes make contact.

3 Short circuit motor Check the motor and replace the controller.

4 Not applicable -

5 Not applicable -

6 No reaction The charger is connected. Also check the inputs of the push propulsion.

7 Potentiometer error Check the potentiometer and the wiring.

8 Controller error Check the connectors and wiring. If necessary, replace the controller.

9 Parking brake error The push propulsion is still on the free wheel or the wiring makes

poor contact.

10 Bad nutrition Make sure the batteries are properly connected and the wiring makes

good contact.



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8. Warranty

Your user manual is also the warranty form. Fill in the relevant data on page five and keep this user manual carefully.

8.1 Warranty application

On your push propulsion is factory warranty applicable. It could also be possible that your dealer offers an additional warranty. However, in this user manual we are assuming the only warranty is the one given by Faaborg Rehab Technic.

This warranty is only granted to you as the consumer. It is not intended to be used commercially (like hiring or institutional use). The warranty is limited to defects to materials and possible hidden shortages. Faaborg Rehab guarantees the following components on your Click & Go Professional II:

• Warranty period on entire product: 1 year;

• Warranty period batteries: 6 months.

8.2 Warranty conditions

The warranty period starts upon the date of purchase of your push propulsion. If within the warranty period your push propulsion will be defect, it will be repaired or replaced. However you do need to provide to Faaborg Rehab.

B.V. a complete filled in warranty registration form or a copy of the bill with date of purchase. Without a warranty registration form or a proof of the purchase date, the warranty will start at the date when Faaborg Rehab sent the invoice to the dealer.

Repairs and replacement must be performed by an authorized Faaborg Rehab service agent. To qualify for the warranty, your push propulsion must require the care standards. Furthermore, if a problem occurs, you need to fully inform the Faaborg Rehab dealer immediately. If you use the push propulsion outside the designated area of the Faaborg Rehab dealer, you can repair your push propulsion by any other, by the factory approved, service agent.

When parts of the push propulsion, within the warranty, needs reparation or replacement, as a result of a manufactory or material error and the push propulsion is with its first owner, the part or parts will be repaired or replaced free of charge.



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This warranty does not include any labor charges incurred by replacements. Replaced or repaired parts fall under the same warranty conditions as the original push propulsion. Worn parts are normally not guaranteed, unless these parts are worn as a direct result of an original manufacturer defect. These parts are for example upholstery, tires, inner tubes and similar kinds of parts. The warranty conditions above describe all push propulsion parts, and are applied for the models bought at the normal price.

Under normal circumstances no responsibility is accepted when the push propulsion needs replacement or repairs as a direct result from:

• Not maintaining the push propulsion and parts according to the recommendations of the manufacturer, or not using the specific original parts;

• Damaging the push propulsion or parts by inattentive use, accident or wrong use;

• Adjusting the push propulsion or parts, different from the specifications of the manufacturer, or reparations done before the service agent is warned;

• If the product is not equipped with an original factory frame number and identification label as described in the manual, see chapter 1.

The push propulsion which is described and showed in this user manual can differ from your own model in details. However, all instructions are relevant, independent of slightly different details. We reserve the right to change the product in this user manual without further notice. All drawings, measures and capacities showed in this manual, are approximations and may be slightly different to your push propulsions specifications.

Documents

User Manual Click & Go · Model name: The model name of your Click & Go starts with the brand name. The brand name, followed by the de additional model description forms the model