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BHIM AADHAAR OBC USER MANNUAL

USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

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Page 1: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

BHIM AADHAAR OBC

USER MANNUAL

Page 2: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

1.1 Prerequisites

Android Smartphone having minimum specifications laid down for Merchant pay- payment application.

Android Mobile with USB Host support.

USB Finger-Print Scanner (In the empanelled list of scanners tested with application).

Working internet connection.

Registered Merchant ID or Aadhaar number.

1.2 How to access Merchant Pay Payment App

1.2.1 Downloading the App

Merchants can download the BHIM AADHAAR OBC app from Google play store

Once application is downloaded, the application can be installed.

Once application is installed successfully, BHIM AADHAAR OBC app will be available in his/her Smartphone.

1.3 Getting started with Merchant Pay-Payment App

1.3.1 Device Verification

As a first time user of BHIM AADHAAR OBC app, merchant has to complete the device

verification process .Following are the steps to be followed by the Merchant for device

verification.

Step 1: Click on the BHIM AADHAAR OBC app icon on your Smartphone to launch the

application.

Step 2: Enter your mobile number.

Step 3: Click on Proceed button. An OTP will be sent to the entered mobile number.

Step 4: Enter the OTP sent to mobile number under the text-box ‘Your OTP’. In case if you do

not receive OTP, click on ‘Regenerate OTP button’ to resend the OTP to the entered mobile

number.

Step 5: Enter Nick Name of Device under the text-box ‘Nick name of Device’.

Step 6: Click on Proceed button. The OTP will be validated. Once the OTP validation is

success, merchant login screen will be displayed.

1.3.2 Login- First time Login

This section explains how to login to BHIM AADHAAR OBC app.

Step 1: Enter your Aadhaar Number. You can also scan the Aadhaar Number from QR code

available on your Aadhaar card.

Step 2 : To scan from QR code, focus the rear Smartphone Camera over the QR code

available on the Aadhaar Card ,till Aadhaar Number is pre-populated.

Page 3: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

Step 3: Click on Proceed button. Select your Merchant ID and click on OK button. Application

will redirect to ‘Set your MPIN’ screen.

Step 4: You can set the MPIN for the application on the Set your MPIN screen. Enter 4 digit

MPIN on the ‘Enter new 4 –digit MPIN ‘ text-box. Enter the same MPIN on ‘Confirm MPIN’

text-box and click on Proceed button.

Step 5: Connect the fingerprint scanner to the micro-USB port .Click on ‘Agree and Scan’

button and place your finger on the attached fingerprint scanner.

Step 6: Upon successful fingerprint authentication, you will be logged in to the application.

Page 4: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

1.3.3 Existing Merchants-How to Login using MPIN

If you are a registered user of Aadhaar Pay, you can continue to login to the BHIM AADHAAR OBC app Follow the steps below to login to the application. Step 1: Click on the Aadhaar Pay application icon on the Smart phone to launch the

application.

Step 2: If you are a registered user of Aadhaar Pay, You can select your merchant id from the

merchant login screen.

Step 3: Select your merchant id from the drop down.

Step 4: Click on Proceed button to navigate to MPIN screen.

Step 5: Application will show the selected merchant id in the screen.

Step 5: Enter the four digit MPIN which you have already set.

Step 6: Click on Login button to navigate to My Store Screen and you can do transactions.

Page 5: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants
Page 6: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

1.3.4 How to reset MPIN when you forget

This explains how to set MPIN when you forget it. Step 1: Click on the Aadhaar Pay application icon on the Smart phone to launch the

application.

Step 2: If you are a registered user of Aadhaar Pay, You can select your merchant id

from the merchant login screen.

Step 3: Select your merchant id from the drop down.

Step 4: Click on Proceed button to navigate to MPIN screen.

Step 5: Click on Forgot MPIN to navigate to Reset your MPIN.

Step 6: You can reset the MPIN for the application on the Reset your MPIN screen.

Enter 4 digit MPIN on the ‘Enter new 4 –digit MPIN ‘ text-box. Enter the same MPIN on

‘Confirm MPIN’ text-box and click on Proceed button.

Step 7:Connect the fingerprint scanner to the micro-USB port .Click on ‘Agree and

Scan’ button and place your finger on the attached fingerprint scanner.

Step 8:Upon successful fingerprint authentication, you will be logged in to the

application.

Page 7: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants
Page 8: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants
Page 9: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

1.3.5 How to do Payments

Payment through aadhaar

Step 1: After successful login ,My Store screen will be displayed. Select the

transaction tab on My Store screen.

Step 2: Enter the payment amount.

Step 3: Click on Proceed button to navigate to New Transaction screen.

Step 4: Enter Customer Aadhaar number under the text-box ‘Enter Customer Aadhaar Card

Number’. You can also scan the QR code available on customer Aadhaar card to pre-populate

the Aadhaar number.

Step 5: Enter customer mobile number under ‘Enter Customer Mobile Number’ text-box.

Step 6: Select the customer’s Aadhaar seeded bank by clicking on ‘Select Account holding

Bank’ drop-down.

Step 7: Click on Proceed button, to navigate to Confirm Transaction screen.

Step 8: Upon confirming the payment details, click on Proceed button to scan customer

fingerprint. Click on ‘Agree and Scan’ button to capture fingerprint of customer.

Step 10: Upon successful fingerprint authentication of customer, payment success screen

will be displayed.

Step 11: Click on the view receipt to view the payment details.

Page 10: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

OBC

OBC Bank

Page 11: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants
Page 12: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

1.3.6 How to view transaction reports

This section explains how to view the reports of the transaction done.

Step 1: Click on the Reports Tab in the My Store screen, you can see the list of all success

transactions done for the day.

Step 2: If you want to filter the transactions, click on the filter icon. You can filter

transactions based on status or date or type.

Step 2: Select the filter based on status or date or type or show all and click the transaction

button will redirect to reports screen showing the filtered results.

Step:3 Click on 'Reset All' button , The application will reset all the selected filters.

Page 13: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

1.4.8 How to manage Operators

This section explains how to manage operators under a merchant. Step 1: Tap on the three dots on top left corner on ‘My Store’ screen. ‘Operator Management’ menu will be displayed, in case you are a main merchant. “Operator Management menu will not be visible for Operators. Step 2: Click on ‘Operator Management’. Operator List screen will be displayed with the list of operator name and Operator ID.

1.4.9 How to Add operators

Step 1: Click on ‘Add New’ On the Operator List screen, Add Operator screen will be

displayed.

Step 2: Enter the Aadhaar Number of the new operator to be added. You can also scan the

Aadhaar card number from the QR code available on the Aadhaar card of the operator.

Step 3: Enter the Operator Mobile Number under the text box ‘Enter Operator Mobile No’.

Step 4: Enter the Operator Name under the text box ‘Enter Operator Name’.

Page 14: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

Step 5: Click on ‘Proceed’ button to add the operator. Once the add operator is success ,

‘Operator added successfully’ message will be displayed. In case of any error ,failure

message will be displayed .In this case, you may proceed to add the operator again.

1.4.10 How to block operators

This section depicts how to block an operator. Blocking an operator will restrict the operator

from logging in to the Merchant Pay application.

Step 1 : To block an operator ,Click on ‘Block’ button available across each operator on the

‘Operator list ‘screen.

Step 2: A confirmation message will be displayed. Click on ‘Block’ to block the operator. Click

on ‘Cancel’ to cancel the confirmation message pop up.

Step 3: Once the operator is blocked successfully, successful message will be displayed.

Page 15: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

1.4.11 How to unblock operators

This section depicts how to unblock an operator. Unblocking an operator will allow the

blocked operator to log in to the BHIM Aadhaar OBC application.

Step 1 : To unblock an operator ,Click on ‘Unblock’ button available across each operator on

the ‘Operator list ‘screen.

Step 2: A confirmation message will be displayed. Click on ‘Unblock’ to unblock the

operator. Click on ‘Cancel’ to cancel the confirmation message pop up.

Step 3: Click on 'Unblock operator' if it is successful, 'Operator unblocked successfully'

popup will show.

Page 16: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

1.4.12 How to change MPIN

This section explains how to change MPIN.

Step 1: Tap on the three dots on top left corner on ‘My Store’ screen. ‘Change MPIN’ menu

will be displayed.

Step 2: Click on change MPIN . Change MPIN screen will be displayed.

Step 3: Enter current MPIN in the edit text.

Step 4: Enter 4 digit MPIN on the ‘Enter new 4 –digit MPIN ‘ text-box. Enter the same

MPIN on ‘Confirm MPIN’ text box and click on Proceed button.

Step 5: Application will show a success pop up and on click OK, the application will show

login screen.

Page 17: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

Supported Fingerprint scanners

This section has the list of finger-print scanners supported in Merchant Pay-Payment

Application.

Sl.

No

Scanner Manufacturer Name Scanner Model

1 Precision Bio-metric India Private Limited PB ABAS 400

2 Precision Bio-metric India Private Limited PB 510

3 Morpho - Smart-chip Limited MSO 1300 E/E3

4 Mantra Soft-tech India Pvt Ltd MFS100

5 Cross match /Digital Persona PB ABAS 300

6 Secugen Hamster Pro 20

7 Bio-enable eNBioScan-C1 HFDU08

Page 18: USER MANNUAL - Oriental Bank of Commerce · 2018. 3. 23. · Registered Merchant ID or Aadhaar number. 1.2 How to access Merchant Pay Payment App 1.2.1 Downloading the App Merchants

Smartphone Specifications

This section briefs on the specifications required for Smartphones for Merchant pay-

payment Application.

Specifications Mobile Tablets

Preferable Model Full Touch Screen Full Touch Screen

Screen Size 4.5 inch or above for mobiles 7 inch or above

Resolution 540 x 960 1280 x 800

Display LCD Touchscreen LCD Touchscreen

Communication

Interface

GSM, GPRS, WiFi, Bluetooth v 4.0 GSM, GPRS, WiFi, Bluetooth v 4.0

Connectivity 802.11 b/g/n, GPS, Bluetooth,

v4.00 above (optional)

802.11 b/g/n, GPS, Bluetooth, v4.00

above (optional)

Supported Mobile

Network

2G, 3G, 4G 2G, 3G, 4G

Rear Camera 5MP 5MP

Front Camera

(optional)

1MP 1MP

Processor 1GHz Dual Core or above 1GHz Dual Core or above

RAM 1 GB or above 1 GB or above

Internal Storage 4GB or above 4GB or above

Expandable Storage 16GB or above through Micro-SD

card 16GB or above through Micro-SD card

SIM Type Single SIM / Dual SIM Single SIM / Dual SIM

SIM GPRS SIM with working data

connections

GPRS SIM with working data

connections

GSM/CDMA GSM GSM

GPS GPS Optional GPS Optional

USB Micro USB v2.0 , USB Host

(Mandatory)

Micro USB v2.0 , USB Host

(Mandatory)

OTG Compatible Yes, must be capable enough to

detect micro USB Bio-metric

Fingerprint Scanner.

Yes, must be capable enough to

detect micro-USB Bio-metric

Fingerprint Scanner.

Android Version Android 4.2.2. or above.

Rooted devices and Customized

Android versions are not

supported

Android 4.2.2. or above.

Rooted devices and Customized

Android versions are not supported