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User Group Meeting. Accounts Receivable Billing General Ledger EPM. January 2011. Agenda. Welcome Donalynn Black Billing Chris Marchese AR Lynn Sheldon Tony Torcia GL Donna Braga EPM Barbara Jacius Security Tracy Douglas Closing Donalynn Black. Agenda. - PowerPoint PPT Presentation

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  • User Group Meeting

    January 2011Accounts Receivable Billing General Ledger EPM

  • Welcome Donalynn Black

    Billing Chris Marchese

    AR Lynn Sheldon Tony Torcia

    GL Donna Braga

    EPM Barbara Jacius

    SecurityTracy Douglas

    ClosingDonalynn Black

    Agenda

  • AgendaGAAP ReportingConsolidation of Agencies (BU)OFA Searchable DatabaseEach module will touch on where this can appearBundlesWelcome

  • Welcome Donalynn Black

    Billing Chris Marchese

    AR Lynn Sheldon Tony Torcia

    GL Donna Braga

    EPM Barbara Jacius

    SecurityTracy Douglas

    ClosingDonalynn Black

    Agenda

  • BI AgendaReminders & Hot Topics

    Managing Your Customers

    Managing Your Billing Header Information

    How Inactive ChartField Values Impact Billing

  • Reminders & Hot TopicsTransparencyRefrain from using sensitive data when billing

    Billing Month-End CloseCloses with AR on the 5th business day of the following month

    Billing UPKsFinancials UPK Exercies

  • BI AgendaReminders & Hot Topics

    Managing Your Customers

    Managing Your Billing Header Information

    How Inactive ChartField Values Impact Billing

  • Customers

    Creating a Customer

  • CustomersNAVIGATION: Customers > Customer Information > General Information

  • Customers

    Creating a Customer

    Customer Notes

  • Customers

  • Customers

    Creating a Customer

    Customer Notes

    Updating an Address

  • CustomersStep 1

  • CustomersStep 2 Fill out information for Address Location 2

  • CustomersStep 3

  • CustomersNAVIGATION: Billing > Maintain Bills > Standard BillingSearch for any existing bills or templates related to the Customer Address Location that was updatedStep 4

  • Customers

    Click the Address hyperlink

    Update the Location to 2

  • BI AgendaReminders & Hot Topics

    Managing Your Customers

    Managing Your Billing Header Information

    How Inactive ChartField Values Impact Billing

  • Billing Header Info

    Maintaining Billing Specialists and Bill Inquiry Phone Numbers

  • Billing Header Info

  • Billing Header Info

  • Billing Header InfoSet Up Financials/Supply Chain > Product Related > Billing > Setup > Billing SpecialistVerify the proper Billing Specialists are set up and activeSet all other values to Inactive

    Set Up Financials/Supply Chain > Product Related > Billing > Setup > Bill Inquiry PhoneVerify the proper Bill Inquiry Phone Numbers are set up and activeSet all other values to Inactive

  • Billing Header Info

    Maintaining Billing Specialists and Bill Inquiry Phone Numbers

    Billing Header Info Default Values

  • Billing Header InfoBus. Unit LevelDefaults based on Business Unit

    Bill Type LevelDefaults based on Bill Type

  • BI AgendaReminders & Hot Topics

    Managing Your Customers

    Managing Your Billing Header Information

    How Inactive ChartField Values Impact Billing

  • Inactive ChartFields

    Impact to BI Distribution Codes

    Impact to Billing Templates

  • Inactive ChartFields

    ISSUE:BI Distribution Codes and Bill Templates may contain Inactive ChartField Value(s)Bills will Finalize, but fail to process as AR Items due to the Inactive ChartField Value(s)

    SOLUTION:Update ChartField Value(s) for identified BI Distribution Codes and/or Bill Templates

    HOW TO IDENTIFY?Ask your agency for a listing of any ChartField Values that will become Inactive come the new fiscal year As part of Billing Fiscal Year-End, we will send you a list of any BI Distribution Codes and/or Bill Templates that need to be updated

  • BI Related UPKs

    BI Related UPKsAgency Configurable OptionsSet Up a Billing SpecialistSet Up a Bill Inquiry Phone NumberBilling Distribution Codes and Charge CodesAdd a Billing Distribution CodeUpdate a Billing Distribution CodeCustomersAdd a New CustomerUpdate a Customer Address

  • Any Questions?

  • Welcome Donalynn Black

    Billing Chris Marchese

    AR Lynn Sheldon Tony Torcia

    GL Donna Braga

    EPM Barbara Jacius

    SecurityTracy Douglas

    ClosingDonalynn Black

    Agenda

  • AR Agenda

    Reminders

    Conversations

    Direct Journals in Budget Error

    COP-9

    Grant Coding

  • AR RemindersCheck the EPM Query for Direct Journals in Budget Error each day. The errors must be corrected for the money to post.Debtor agencies need to communicate with their creditor agencies if they are short paying a bill. At the end of the month, check the accounting date on any incomplete deposits.Call the Office of the Treasurer if you have any questions about banking issues with your deposits.Follow the Treasurers memo about completing deposits.

  • Treasurers Memo

  • ConversationsAccounts Receivable> Customer Accounts> Item Information>Item List

  • Conversations

  • Conversations

  • Conversations

  • Conversations

  • Conversations

  • Conversations-Keyword

    Keyword Values

  • Conversation Query

    CT_CORE_FIN_AR_CUST_CONVRS

  • Conversation Query

    CT_CORE_FN_AR_CUST_CONVR_KEYWD

  • Conversation Inquiry

    Accounts Receivable> Customer Interactions> Conversations>View/Update Conversations

  • Conversation Inquiry

  • Direct Journal in Budget Error

    CT_CORE_AR_DIR_JRNL_BDGT_ERROR EPM QUERYNavigation: Accounts Receivable>Payments>Direct Journal Payments>Modify Accounting Entries

  • COP9A COP9 is created by an agencys payroll department after a FULL refund of payroll expenditures.

  • COP9 Accounting EntriesIf the check date is prior fiscal year:Budgeted Funds: Use account 44430 on depositNon-Budgeted Funds: Use account 50235 on depositIf the check date iscurrent fiscal year:Budgeted Funds: Use account 50235 on depositNon-Budgeted Funds: Use account 50235 on depositPayroll Check Date

  • COP9 Accounting Entries

    All payroll recoveries must be entered on a Direct Journal. Create the accounting entries, then click on the Show All Columns icon, then scroll all the way to the right of the page.

    Navigation: Accounts Receivable>Payments>Direct Journal Entry>Create Accounting Entries

  • COP9 Accounting Entries

    Enter the Employee ID, followed by 1 space, and the Last Name only, in the Line Description field. Only 1 Employee per Line. The AR Processor must make a copy of the deposit to give to Payroll. Write Deposit ID on ALL pages.

  • EPMAccounts ReceivableComptrollers Memorandum 2010-13: Agency Payroll Recoveries

    New Supporting Public Query:CT_CORE_FN_AR_COP9_EMPL_PYRL Identify employee payroll transactions referenced by the COP-9Budget staff with access to Payroll Data OR who have the HR Budget Reporting role in EPM

  • Grant AgendaGrant Transfer Business ProcessReturn of Unspent Grant Funds State AgencyPass Through Funds Non-State AgencyCorrecting Grant Transfer CodingRecap and Comments

  • Grant Coding

    Grant Transfers

    Other Transfers

    Pass-Through Non-State, Non-Federal Agencies

  • Grant Transfer ProcessGrant Transfer Business Process

    Grant Receiving Agency (AR)

    Creates a (TI) Transfer Invoice with GT bill typeThe fund must be 12060 or 12062Revenue account number is 47100 or 47200The GIRO deposit receipt is in fund 12060/12062

  • Grant Transfer Process Grant Transfer Business Process- Grant Paying Agency (AP)

    In the AP invoice field, enter the exact same billing invoice number beginning with GT and use account code 55110.

    The fund should be the restricted funds 12060 or 12062.

    General Information:Job Aid coding for restricted Revenue -http://www.core-ct.state.ct.us/fin2/xls/osc_bllng_cdng_chrt.xls

  • Grant CodingCorrect coding of GT Invoices

  • Return Unspent FundsReturn of Unspent Grant Funds

    The Grantors AR unit bills using ET bill type The account is 55110

    The Grantees AP unit returns the funds The voucher payment uses account 55040

    Proper coding helps determine accurate Grant Receipts and expenditures

  • Grant Coding

    Correct Coding for Return Unspent Grant Monies

  • Grant CodingPass-Through/ Other TransfersBetween State agencies

    AR unit uses bill type ST for Higher Ed. with account code 47300. AP unit uses 55120 expenditure accountCannot use 12060 and 12062 for both the AP and AR transactions.When returning unspent funds use 55080 on the AP side and 55120 on the AR side with bill type ET

  • Grants

    Pass-Through to Non-State, Non-Federal Agencies

    The AP agency codes the voucher to account 55050The fund may be 12060 or 12062 The sub-recipient (municipality or nonprofit) bills the state agency (per sub-award agreement)The receipt is coded to 55050 for return of excess funds

  • Grant Coding CorrectionsCorrecting Grant Transfers Coding Errors

    AR: Spreadsheet journal, use source DC deposit correctionAP: Use journal voucher process in the month of occurrence. Expenditure source ONL or SSJ if correction needs to be posted in GL.AP: If remit vendor is a higher education agency, and/or internal service fund never code a voucher payment to account 55110, use account 55120 or more specific expenditure account.

  • Grant CodingSummaryGrant Transfers between state agenciesGT Transfer only between funds 12060/12062AP should be coded to account 55110AR should be coded to either 47100 or 47200ET Return unspent grant funds AP uses account 55040 AR uses account 55110.Pass-Through Grants to Non State EntitiesAP payment uses account 55050AR codes return unspent funds to 55050

  • Questions?

  • Break

  • Welcome Donalynn Black

    Billing Chris Marchese

    AR Lynn Sheldon Tony Torcia

    GL Donna Braga

    EPM Barbara Jacius

    SecurityTracy Douglas

    ClosingDonalynn Black

    Agenda

  • GL AgendaGeneral LedgerReminders and Hot TopicsNon-Appropriated Fund Cash Status ReportCash Ledger ReportTrended Fund Analysis ReportReconciling Encumbrance Reports to Budget

  • GL RemindersPayroll Posting ScheduleGL Payroll Journals are posted the Wednesday prior to check dateFringe Benefit Cost Allocations are posted the Saturday after check dateSensitive dataJournal DescriptionJournal Line RefJournal Source and SSJsUsesDefaults

  • Journal SourcePCPayroll CorrectionDCDeposit CorrectionONLOnline Journal EntrySSJSpreadsheet Journal

  • Journal Source

  • Journal Source

  • Journal Source

  • Journal Source

  • GL Hot TopicsTree ViewerBudget OverviewFederal Ledgers

  • Tree ViewerFIN Tree Manager> Tree Utilities> Tree Viewer [CT_DEPT Tree]

  • Budgets Overview

  • Budgets OverviewUPK for Budget Overview

  • Budgets OverviewCommitment Control> Review Budget Activities> Budgets Overview

  • Budgets Overview

  • Budgets Overview

  • Federal LedgersTesting 2 new ledgers, FEDERAL FED_CASH Posted balances from FEDERAL ~ MOD_ACCRL FED_CASH ~ MOD_CASH Based on a Federal Fiscal Year (October 1st through September 30th).

  • Federal LedgersWhat WOULD be available?

    Ledger Inquiry Flexible Ledger Analysis Trial Balance Ledger Summary Expenditure Report by Object

  • Federal LedgersWhat would NOT be available?

    Commitment Control Reports Pre-Enc/Encumbrances AP/BI/AR/PO transactions/reports

  • Federal LedgersWhats next?

    QuestionnairesCopies available at the door

    VolunteersPlease contact us [email protected]@ct.gov

  • GL AgendaGeneral LedgerReminders and Hot TopicsNon-Appropriated Fund Cash Status ReportCash Ledger ReportTrended Fund Analysis ReportReconciling Encumbrance Reports to Budget

  • Non-Approp Cash Status ReportDesigned to meet reporting requirements specified under Section 10 (c) of Public Act 09-07 of the September Special SessionAppears each month in Report Manager for all users with the CT GL REPORT_AGY role May be run on an ad hoc basis

  • Non-Approp Cash Status Report

  • Non-Approp Cash Status ReportBalance FYEBalances shown are the cash account (104xxx) balances for the Fund/SID combination as of the specified Fiscal Year-End. The report displays the three fiscal year end balances prior to the current fiscal year. Balances are not budget balances

  • Non-Approp Cash Status ReportBeginning BalanceBeginning Balance is the starting cash account (104xx) balances for the Fund/SID combination for the current fiscal year. Beginning Balance is not the budget balance.

    YTD RevenueThis represents year-to-date collected/deposited revenue for the current fiscal year. (MOD_ACCRL, MOD_CASH)

    YTD ExpendituresThis represents year-to-date expenditures for the current fiscal year. (MOD_ACCRL, MOD_CASH)

    Available CashBeginning Balance + YTD Revenue YTD Expenditures = Available Cash

  • Non-Approp Cash Status Report

  • Non-Approp Cash Status ReportEst Deposits to EOYAgencies must enter an estimate of anticipated deposits for the remainder of the current fiscal year.

    Est Expenditures to EOYAgencies must enter an estimate of anticipated expenditures for the remainder of the current fiscal year.

    Cash Balance as of EOYEnd-Of-Year Balance is calculated by adding Estimated Deposits, then subtracting Estimated Expenditures from the Available Cash balance. (Available Cash + Est Deposits Est Expenditures = Balance EOY)

    Encumbrances Posted in Core-CTTotal amount of pre-encumbrances (requisitions) plus encumbrances (purchase orders) posted year-to-date to Core-CT. This column is an information only field and is not used in any report calculation.

  • GL AgendaGeneral LedgerReminders and Hot TopicsNon-Appropriated Fund Cash Status ReportCash Ledger ReportTrended Fund Analysis ReportReconciling Encumbrance Reports to Budget

  • Cash Ledger ReportUsed to view monthly cash ledger activity and balancesIncludes the payments, receipts, and transfers that affect cash account balancesCan be run by fund, SID and DeptID on a fiscal year and accounting period basis.May also be used to identify entries/transfers made to cash accounts.

  • Cash Ledger ReportGeneral Ledger> General Reports> Cash Ledger Report

  • Cash Ledger ReportSample Cash Ledger Report

  • Cash Ledger Report

  • GL AgendaGeneral LedgerReminders and Hot TopicsNon-Appropriated Fund Cash Status ReportCash Ledger ReportTrended Fund Analysis ReportReconciling Encumbrance Reports to Budget

  • Trended Fund AnalysisEncumbrance balances, expenditure amounts, and available allotted balances for multiple fiscal years.KK_APPROP/ALLOT for appropriated fundsKK_BD_AUTH/ALLC/ALLT for bond funds

  • Trended Fund AnalysisCommitment Control> Budget Reports> Trended Fund Analysis

  • Trended Fund AnalysisSample Trended Fund Analysis

  • Trended Fund Analysis

  • GL AgendaGeneral LedgerReminders and Hot TopicsNon-Appropriated Fund Cash Status ReportCash Ledger ReportTrended Fund Analysis ReportReconciling Encumbrance Reports to Budget

  • Reconciling Enc. ReportsEncumbrance ReportsBudget Reports

  • Reconciling Enc. ReportsIn order to correct pre-/encumbrance issues on closed Reqs/POs, GL Journal Entries are posted to the system by OSC.All entries begin with the Journal ID of DATCLEAN or DATCLN.EPM query to reconcile CTGLR 341/342 to Budget

  • Reconciling Enc. ReportsEPM Reporting Tools> Query> Query ManagerCT_CORE_FIN_JRNL_DATCLN_RECON

  • Questions?

  • Welcome Donalynn Black

    Billing Chris Marchese

    AR Lynn Sheldon Tony Torcia

    GL Donna Braga

    EPM Barbara Jacius

    SecurityTracy Douglas

    ClosingDonalynn Black

    Agenda

  • EPMAccounts Receivable

    New Fields Added to the AR CustomerConversations Reporting Table(CTW_CUST_CONVER): KEYWORD1, KEYWORD2, KEYWORD3

    New Supporting Public Query:CT_CORE_FN_AR_CUST_CONVR_KEYWD Customer conversations, items and keywords

  • EPMJob Aid Enhancements

    General Ledger/Payroll Reconciliation

    Query Design Analytical Tool

    Query Quick Reference Job Aid

    http://www.core-ct.state.ct.us/epm/jobaids/Default.htm

  • Welcome Donalynn Black

    Billing Chris Marchese

    AR Lynn Sheldon Tony Torcia

    GL Donna Braga

    EPM Barbara Jacius

    SecurityTracy Douglas

    ClosingDonalynn Black

    Agenda

  • Security UpdateNew Security FunctionalityAutomated Forgotten Password Reset Feature in Core-CT

    Agency users must first update their System profile in Core-CT.Users must have a state email address and be able to receive external emails in their agencies.Users without a state email address must continue to contact their Agency Security Liaison for a password reset. Users are NOT to contact the Core-CT Help Desk for password resets.Security Update

  • Security UpdateSecurity Update

  • Security UpdateSecurity Update

  • New Security Functionality, Continued

    Automated Forgotten Password Reset Feature in Core-CT

    Security Liaisons can contact the Core-CT Security Team Mailbox for a list of all Users in their agencies who should, but have not yet set up a System Profile [email protected] Security Update

  • Welcome Donalynn Black

    Billing Chris Marchese

    AR Lynn Sheldon Tony Torcia

    GL Donna Braga

    EPM Barbara Jacius

    SecurityTracy Douglas

    ClosingDonalynn BlackAgenda

  • Thank you for your participation todayWe hope this information proved helpful

    Look for this presentation on the Core-CT website www.core-ct.state.ct.usClosing

    OpeningReminders & Hot TopicsFirst I will briefly go over some reminders and hot topics

    Managing Your CustomersHighlighting some common issues related to how a customer is set upShow you things that you can do in order to avoid some of these issues

    Managing Your Billing Header InformationShow some issues, helpdesk tickets we have had in the past related to how some of the Billing Header Information is set up

    How Inactive ChartField Values Impact BillingFocus on things that should be verified in the case there are Inactive ChartField ValuesExplain why it is important to do so

    TransparencyWe have all heard how the new administration stresses the importance of transparencyThings like social security numbers, credit card numbers, any information you would not want made public for whatever reasons should not be used; much of what we do as government employees can be FOIed and included in the searchable database

    Billing Month-End CloseA reminder to please make an effort to get things done prior to the 5th business day of the following monthAny issues, if any, can be found earlier and can be dealt with accordingly

    Billing UPKs Check out the billing UPKs, their different modesA lot of useful and helpful information can be found within the UPKsIf there are consolidations, people moving, etc. UPKs is a great tool for training purposes

    Managing Your Customers

    Creating a CustomerDiscuss a common problem when creating a customer

    First ScreenshotThe very first thing that should be done when creating a customer is changing the Date Added and Since dates.When you first get to the page, you may notice that whatever the date is when you are adding a new customer, that is the date that defaults in.

    Second ScreenshotWe are asking you to back-date those fields; it is recommended that the beginning of the Fiscal Year, or first day of the month is used.

    What happens on occasion is that a deposit may come in from a customer that has not yet been created, and you would like to apply the payment to a bill rather than direct journaling it.If the customer is created a day or two after the deposit, and the dates are not back-dated, you will run into a posting error.

    Customer NotesIt is important to remember to tie a Remittance Note to any customer you create.State and Federal Customers are maintained by Core; they will have a Remittance Note

    First ScreenshotClick the More hyperlink.

    Second ScreenshotClick the Notes hyperlink

    Third ScreenshotSelect REMITTANCEThe Note Text will appear, as well as where the note text will print on.

    A Remittance Note will tell the customer who to make out the check to.

    Updating an AddressUpdating an address is simple, but there is one step that is often overlooked.

    Step 1Click the Add a Row for an Address LocationThe reason we want to add a row, rather than correct history and change the original address is for historical purposes.

    Step 2Enter the data for the new address, Address Location 2.

    Step 3Set the old address, Address Location 1, to Inactive

    Step 4This is the step that is often overlooked, and will cause finalization problems.Search for any existing bills that have not been finalized or Recurring and/or Installment Bill Templates related to the Customer Address Location that was updated.If there are any results, the Customer Address Location must be updated.

    First ScreenshotUpon entering the Header Information page, click the Address hyperlink.

    Second ScreenshotUpdate the Location to the new and active Location Address.

    Again, if you do not update any existing bills or bill templates after updating the address, it will result in a finalization problem; your bill will not process to AR, and therefore transact against it.

    Managing Your Billing Header Information

    Maintaining Billing Specialists and Bill Inquiry Phone NumbersBilling Specialists and Bill Inquiry Phone Numbers give the customer a contact to call for any questions on a bill.

    Invoice ExampleThis invoice is an example where there is not a contact number for the customer to call.Aside from a contact number not appearing, another incident that we have come across is a contact number appearing that is incorrect, somebody that has moved to a different agency or position.

    Bill Inquiry of the InvoiceYou can see that the Bill Inquiry Phone and Biller fields are blank.It is recommended that the phone number and biller are in sync, unless there is another business practices in place, such as a general billing phone number for the customer to call instead of billers phone number.

    Maintaining the Billing Specialists and Bill Inquiry Phone Numbers

    Billing Specialists and Bill Inquiry Phone Numbers are found under the same navigation.You want to verify for both that the correct values are set up and active; as well as setting any other values to Inactive.Billing Header Info Default ValuesThere are ways ensure the correct Biller and Bill Inquiry Phone Number appears on each bill by establishing default values.

    First ScreenshotValues can default based by the Business UnitEvery time the Business Unit is used, set values will default.

    Second ScreenshotA more common practice is setting up default values by Bill Type.Every time a particular Bill Type is used, set values will default; this is especially true when multiple people handle the billing for an agency.

    You may also override any of the default values and choose one manually.How Inactive ChartField Values Impact Billing

    Impact to BI Distribution Codes and Impact to Billing TemplatesIn Billing, Inactive ChartField Values will affect anything that ties to a pre-existing accounting string, such as BI Distribution Codes and Billing Templates for Recurring and Installment Bills.Depending on Fiscal Year ChartField requests and decisions, accounting strings that once contained all Active ChartField Values may change, and that must be accounted for.You should check with your agency to ensure you get a listing of any ChartField Values they request to Inactivate every year.

    IssueBI Distribution Codes and Bill Templates may contain Inactive ChartField Value(s)Bills will Finalize, but fail to process as AR Items due to the Inactive ChartField Value(s); this means no transactions regarding payment can take place until the situation is resolved.

    SolutionUpdate ChartField Values for identified BI Distribution Codes and/or Bill Templates

    How to IdentifyAsk your agency for a listing of any ChartField Values that will become Inactive come the new fiscal year; this will give you a head start in preparing for fiscal year end.Also, as part of Billing Fiscal Year-End, we will send you a list of any BI Distribution Codes and/or Bill Templates that need to be updated

    BI Related UPKsAgain, I would like to stress how useful UPKs are.The UPKs that directly relate to what was covered for the Billing portion of this user group are listed on this slide.I encourage you to take a look at these, and the other UPKs listed under Billing, and other modules, such as AR and GL for that matter, to gain a better understanding of what happens in those modules as well.Any Questions?Check this query every day. If you get no results in the query, you are good. If there are any lines in the query results, you need to correct the error. If you dont know what the error is, check with your budget unit. They would know if they need to put in a budget, add funds to the budget, or if the coding is incorrect. We have a job aid on the CORE website for correcting direct journals in budget error. I will speak more about this topic later in the presentation.If you are the creditor agency, it is very frustrating to get payments for bills that are not the correct amount. The only thing we can tell you, is to call the debtor agency if they have not contacted you, and ask why. You dont want to just let the bill sit there and wait to see if the payment comes in. If you make contact and can get the answers when all the information is fresh and paperwork available, it is much easier to resolve the dispute and add conversations to the bills, or credit the difference and close out the bill. We currently have 932 open AR items that are prior to July 1, 2006. All of these items should be closed out or at least have conversations on the bills if payments are being made. They are going to need a lot of research and in many cases, the same person who created the transactions is no longer working in the agency. That is why we strongly suggest adding conversations to the items.The accounting date of a deposit is the date the bank stamps on the deposit. CORE-CT receives these bank files the next morning and processes them into the system. The received and entered dates are the day that the system creates the deposits in CORE-CT, they are not the accounting date. These dates are normally one or more days after the accounting date. That is why at the end of the month, agencies need to actually go into the deposit and look at the accounting date to determine if it needs to be processed in the month that is closing. The accounting date on a GIRO is the same date as the Payment on a Voucher. The received and entered dates are usually the day before.If you are having any banking issues, call your contact person at the Treasurers Office. These issues include bank deposits that dont appear in your pick list, deposit errors that the bank makes when processing the deposit, deposits that do not belong to your agency, and any debit or credit memos that you cant reconcile.Weve had many questions as to why deposits must be processed in CORE in a timely manner. By state statute, you must deposit funds in the bank within 24 hours, but once they are in CORE, some agencies will wait until the end of the month to process them. This is not a good practice because there might be issues with a deposit that the Treasurers Office must deal with, or the funds were sent in error and must be returned, or there may be a technical problem that CORE has to resolve. Also, an agency cannot use these funds in their budgets until the deposits are completed and posted. The Treasurers Office issued a memo back in 2005 to clarify the procedure. Please refer to this memo when you are processing deposits. We need to close AR on the 5th of the new month and all problems must be resolved by then. OSC will also be forthcoming with instructions that deposits created in CORE must be processed within 4 business days. They will be monitoring for compliance.

    This is a memo the Treasurers Office created to address the issues of when deposits should be journalized in CORE. According to State Statutes, a deposit must be made to the bank within 24 hours of receipt. The deposit appears in the agencys deposit pick list the next day. According to this memo, the agencies should complete the confirmation and journalizing steps by the end of the day that the deposit information is received in the CORE-CT system.

    OSC will be coming out with a new memorandum about processing deposits in CORE within 4 business days. They will also be monitoring the deposits for compliance.

    Any Questions or Comments?

    Conversations should be used in AR:anytime there is a partial payment;on any AR item over 6 months old to show that progress has been made and the item is still collectible; updated periodically as item gets older to show steps are being taken to collect an outstanding debt.

    Where a conversation already exists, there are two links.

    Add a Conversation use this to add a completely new conversation. This is the preferred way to add the conversation. On the queries, it appears as a distinct conversation.

    View/Update Conversations- this should only be used to view a conversation. If you click on the yellow button to add a conversation on the conversation page- this conversation will be added to the original and not show up in the EPM queries as being distinct. The information in the queries will show the original date and the original conversation. It will not show information for any updates you may enter here.

    Where no conversation exists there is only one link to Add A Conversation this adds a completely new conversation to the item.

    When you create a new conversation, a Subject and Sub-Topic need to be added as well as a description. There are values configured for the Subject and Sub-Topic. Anything can be entered in the description field. Use these fields for defining different levels of a conversation. The subject basically defines the type of bill being used. In this case, the bill is to another State Agency so the subject should be State Payment. Either External or Miscellaneous would be used if the bill is to an outside customer or municipality. If the bill is to a Federal Agency, the subject would be Federal.

    The second level of describing the conversation is the Sub-Topic, which means Subject Topic. This value is a general description of what is happening to this bill. These are all configured values. Click on the looking glass icon and choose a value that would describe this conversation. In this example, DISPUTE is being used.

    The next level is the description field. A user can enter anything they want in this field. We would suggest making a list of descriptions that an agency would use consistently, so when the report is created, it would group the conversations together. This example uses the description Incorrect Amount.

    In some larger agencies, even more detail may be needed, and Keywords can be used. There are values configured for this field which will be illustrated later.

    Enter the conversation, then click on the references tab to be certain the item is listed. If it is not, the conversation will not appear in the EPM query under the item. The conversation then ties to the customer and is applied to all items for that customer, even if the conversation does not apply.

    These are the configured values for the Subject and Sub-Topic fields.

    Keyword is another optional way to further define the conversation. There are configured values for this field also.These are the configured values for the keyword field.

    This is a partial example of an EPM query for conversations. This query does not include any keyword values. The Descr field in the query is the description field on the Conversation page which is entered by the user. The Long Descr field in the query is the full Conversation that is entered on the Conversation page.

    Subject and SubTopic are not fields on the EPM queries. They are fields that you are able to search on when using inquiry pages in the AR module.

    This is a partial EPM query result which includes the keyword field. You can see how a keyword will further define the action being taken on a particular item. These queries can be downloaded to Excel and used in pivot tables or sorted anyway you might need them to be. The View/Update Conversation page in AR, allows searching by a variety of different criteria. If the customer is known, the Customer number can be entered, the Status of New, Open or Closed can be used. The Item ID can be entered. If fields are not known they can be left blank for a list which includes all values. In this case we will create a very broad search by the Business Unit.

    These are the search results. Description is the field that agencies can enter their own descriptions. The Subject and Sub-Topic fields are the CORE configured fields we just looked at. Notice how organized descriptions can help when trying to find specific item conversations. You can see from this inquiry that we only had Miscellaneous configured for both the Subject and Sub-Topic. This really doesnt make much sense or help organize conversations. That is why we configured the new values for these fields.

    ANY QUESTIONS ON CONVERSATIONS?

    Run this EPM query daily to see if there are any deposits in budget error. This is the only place you will be able to find out if there is a problem. The deposit will be in error and not remain on the pick list. The money will not post to the GL either. Then navigate to Accounts Receivable>Payments>Direct Journal Payments>Modify Accounting Entries. This is what you will see. The budget status is ERROR. Click on the looking glass icon with the red x in it. This will drill down to the error. The job aid on the CORE website gives step by step instructions on how to correct the errors. If you dont know the coding, go to the agency budget unit and check with them. Sometimes it can be the wrong budget reference, an incorrect coding, or no budget exists. If no budget exists for Allotment or Appropriation budgets and the coding string is correct, you must call Julie Wilson at OSC for her to enter these legal level budgets. Any AGY1,AGY2, or PRJ budgets are entered by the agency budget unit.

    ANY QUESTIONS ON DIRECT JOURNALS IN BUDGET ERROR?This happens if an employee is overpaid, or there is a workers compensation recovery. The money can be paid back through a check from the employee to the agency, or by payroll deduction if the employee is still employed. The money is received as a deposit in the Accounts Receivable module. The AR processor creates accounting entries to process the deposit as a Direct Journal. If the correct chartfield values are not known, the AR processor must get them from Payroll. The chartfield values should be the same as they were for the original payroll expense, except for the account field. In order for the correct account code to be entered, a determination must be made as to when the original expense was incurred.The net amount of the check is the amount that gets deposited in AR. In this case the funds were recovered through a deduction in the employees next 3 paychecks.The original check date was 1/29/2010. The money was recovered in February and March of 2010. This would be a recovery of a current fiscal year expense.

    Central Payroll enters the reversal of this check from the COP9 because it happened in the current calendar year. Central Payroll only enters the reversals for current calendar year payroll expenditures. In this scenario, when Central Payroll reverses the check, there are automatic entries to the GL reversing the 50110 account and the offsetting entry is automatically created for account 10419. AR must code the refund when it is received in AR to the account code of 50235 for current fiscal year expenditures. If you code it to 50110 you are duplicating the entry that Central Payroll makes. OSC reverses this entry for account 50235 to 10419 in a GL journal. If you look in the agencys GL under account code 50235, you will see the OSC journals with debit amounts to 50235 and credit amounts to 10419.

    For any current fiscal year check date, the account used in AR MUST be 50235. OSC will also create journals if any changes are necessary.

    Please refer to Comptrollers Memo-2010-19 for more information.Be sure to only enter the last name as this is not sensitive identifying information. Do not enter a social security number or a complete employee name. Anything you enter will be public information.

    ANY QUESTIONS?Review business process, of returning excess funds to the grantor agency some discussion on pass-through to non-state agencies. Then review spreadsheet corrections for transfer grant coding.

    OSC Monitors and reconciles grant transfer coding on a monthly basis in the restricted fund by running queries and comparing coding for each payment ID.

    There will be a job aid on grant transfers in the near future.

    Grant Transfer :A grant transfer is a pass-through of grant dollars from one department to another within fund 12060/12062 funds (see Comptrollers Memo 2009-39).

    The Invoice type is GT AP Voucher should be coded to 55110 (Transfer Grants between State Agencies)- AR Deposit should be coded to either 47100 (Federal Restricted) or 47200 (Non-Federal Restricted).

    Other Transfer: The bill type is ST. The transfer between state agencies can be between two non restricted funds or a restricted fund and a non restricted fund. Can be transfers between all other funds that are not between 12060 and 12062- AP Voucher should be coded to an expenditure account other than 55110. Can either use a specific expenditure account or the more generic account 55120 (Transfer Grant Expenditure - State Agencies)- AR Deposit should be coded to a revenue account other than 47100 or 47200.

    Pass-Thru Non State Transfer: The account that should be used on a voucher payment for this type of a pass-through is 55050. This account was established to track funds provided to sub-recipients of external entities. Payment for goods and services should never be coded to account 55050. This account was established to track funds provided to sub-recipients of external entities.

    Grant Business Process: Begins with the AR agency grant receiving agency creation of the grant transfer invoice pursuant to an agreement or MOU. The GT transfer invoice facilitates the intra state transfer (pass-through) from one state agency to another state agency. ( see Comptrollers Memo 2009- 39) The GT bill type should never be used to bill external entities.

    Great care should be exercised on the coding of grant transfers. The AR unit should only use the GT bill type only for the passing of grant dollars to another state agency.

    Memo: I have noted that some AR units incorrectly used a GT bill type for non grant transfer transactions.

    As mentioned in the Billing Module, edits have been implemented so that the only choice for the account is either 47100 Grant Transfer Federal Restricted or 47200.

    The colleges (UOC, UHC, CCC and CSU) Federal Grants are all lumped into their operating fund. The bill type ST is used in place of GT by them. Anytime a bill is received from any of these institutions, the bill type should be either an ST or ET.

    Grant Paying Agency-AP/Comments:

    Only intra fund transfers within the restricted funds 12062 or 12060 are considered grant transfers. The AP unit should not code payments to account 55110 where the transfer invoice number does not begin with GT. The fund must be 12060 or 12062, and Account 55110 should only be used for grant transfers and not purchases of goods and services.

    Remember, if this pertains to the colleges and Higher Education, their operating funds are used, not 12060 or 12062. The account number should be 55120. If expenditures are being paid from a grant, use whatever expenditure account is appropriate.

    The handout cheat sheet should be shared with staff at your office.

    Edits have been implemented in the billing module to only allow a GT invoice within fund numbers 12062 12060. If the AP unit receives the a grant transfer invoice in error. DO NOT PAY IT. You should request that the AR unit send another transfer invoice with the correct bill type.

    This screen shows the grant transfer coding of the both AR and AP business unit. As you can see, transfer grant expenditure and revenue above offset to zero. The expenditures will not be double counted for financial reporting purposes. The credit to account 55110 reflects the net dollars transferred out by the grantor agency. If any remaining funds are unspent, they must be returned to the grantor (Federal Agency or private entity). AP creates a voucher using 55040. Account 55040 can only be used in the restricted funds 12060 and 12062.The above screen shot shows the return and accounting of excess funds between state agencies. Grant coding errors may take a considerable amount of time to be corrected. The receipt and payment of funds for these transfers are NOT within 12060 and 12062. On the AP side use account 55120 and on the AR side use account 47300 or a more specific account ( see the Comptrollers' Memo 2009-39).

    The colleges (UOC, UHC, CCC and CSU) Federal Grants are all lumped into their operating fund. The bill type ST is used in place of GT by them. Anytime a bill is received from any of these institutions, the bill type should be either an ST or ET.Regular expenditures for goods and services should never be coded to account 55050. Account 55050 should only reflect amount passed through to external entities. (see the Grant Job Aid )

    Expenditures for this account will be used to report pass through funds provided to sub-recipients for certain grants to the federal government. Incorrect coding to this account will impact SEFA (Schedule of Expenditures of Federal Awards) which is part of the States single audit reporting.To facilitate the monthly reconciliation of grant transfer coding statewide, coding errors should be corrected in the month that they occur. It should be remembered that the unique accounts: 47100, 47200 and 55110 should only be used for grant transfer processing and nothing else!!

    OSC monitors and reconciles grant coding on a monthly basis to achieve consistent coding. Upon notification from OSC, you must correct grant coding errors in the month they occurred, or the immediate open accounting period. These corrections should be posted ASAP.

    Any questions on journals, call Joann Lacaria at OSC, 860-702-3379.Any questions on grant coding, call Tony Torcia at OSC, 860-702-3354.RULE: Grant Transfers (GTS) in AR are between state agencies funds 12060/12062, and must use revenue account 47100 or 47200. Money received from outside sources should never be coded to revenue account 47100 or 47200. The AP business unit should never use account 55110 when the receiving agency is not going to deposit the GIRO funds in fund 12060 or 12062.

    The consistent use of proper coding enables the State to report financial information correctly .

    Account 55050: proper coding is necessary. Expenditures (pass through to external entities) for certain federal grants will be reported in the SEFA.

    The monthly reconciliation is prepared by OSC after the AR monthly close. If grant transfer coding errors are detected, agencies are contacted via email and a spreadsheet is presented showing the AR and AP side of each GIRO payment. A spreadsheet journal correction should be processed with the journal date in the month of occurrence. If the accounting period is closed, post the journal in current accounting period. This correction needs to be posted as soon as you are notified.

    Payroll Posting ScheduleGL Payroll Journals are posted the Wednesday prior to check dateFringe Benefit Cost Allocations are posted the Saturday after check dateSensitive dataPlease be aware that sensitive data, such as employee personal information, SSN information, etc. entered into free form fields, such as Journal Description or Journal Line Reference may be available to the public when loaded to searchable, transparent, databases.Journal Sources and SSJsIt is important to use the appropriate Journal Source when entering journals, particularly when using the spreadsheet upload tool.

    PC Payroll CorrectionThis Journal Source should be used when entering GL journals to correct payroll expenditures.

    DC Deposit CorrectionThis Journal Source should be used when correcting entries that originated from AR Direct Journals.

    ONL Online Journal EntryThis Journal Source may be used for miscellaneous journal entries, entered through the online pages, which are not payroll corrections or deposit corrections.

    SSJ Spreadsheet Journal EntryThis Journal Source may be used for spreadsheet journals, uploaded into Core-CT, which are not payroll corrections or deposit corrections. When uploading spreadsheet journals you should use the Journal Source of PC or DC when appropriate.Click the icon to enter Journal Header Defaults.Business Unit: STATELedger Group: MOD_ACCRLUserID: (Enter your Core-CT UserID)

    Source: The source of SSJ (Spreadsheet Journal) is the Default Source. You may change this to PC or DC if the majority of journals you upload fall into either category.

    These Defaults are merely for ease of data entry.When adding the Journal Header in the spreadsheet journal tool, the Source will default from the Setup options.

    You should change it to PC for payroll correction journals and DC for deposit correction journals. All other journal entries may remain as SSJ.When adding a Journal online, the Source will default to ONL.

    You should change it to PC for payroll correction journals and DC for deposit correction journals. Trees are used to roll-up Chartfields.

    Above is an example of a tree used to combine department IDs for reporting purposes.

    There are trees used to roll-up departments for budgeting purposes.

    There are trees that roll-up accounts by function such as income statement, balance sheet, asset accounts, etc.A very useful online inquiry is the Budgets Overview Inquiry.

    This will give a quick snapshot, or overview of a group of budgets at one time. Users can then drill into that budget data for details.One strategy for setting up Inquiry parameters is to name the inquiry based on the ledger group.

    You may have other strategies, such as by budget function or division.Please note that you may adjust the number of Rows retrieved in your inquiry.

    The budget balance shown is a total for all of the rows retrieved.We are currently researching the feasibility of creating shadow ledger groups based on a Federal Fiscal Year.

    We are seeking feedback from agencies regarding these ledgers, their possible use, and/or necessity.

    There are questionnaires available at the door.

    The new ledgers would be named FEDERAL and FED_CASH. Each month-end, balances would be copied from MOD_ACCRL and MOD_CASH, respectively, to the new ledgers.

    Users could then run some balance reports based on a Federal Fiscal Year.To start, Users would be able to run the existing reports listed above, for the Federal Ledger groups.Commitment Control / Budget/Encumbrance balances would NOT be copied to Federal Legers.

    Transaction data, such as PO reports, AP inquiries, etc. will still be maintained as usual in the sub-system. That means that should you wish to research a balance, you will still have to run reports in MOD_ACCRL/MOD_CASH, AP, AR, or PO for the appropriate month based on the State calendar.

    Example: If I were to research an Expenditure BALANCE for Period 1 on the FEDERAL ledger, I could run the Ledger Activity Report for MOD_ACCRL for Period 4 to find the journal entries, and drill down to AP or Payroll from there, as usual.This report was designed by OPM and OFA to meet the above mentioned statutory reporting requirements.Again, the balances shown on this report are NOT budget balances. This report is a statement of projected cash flow. It is not designed to reconcile to Commitment Control balances.

    Please note that entries made to cash accounts that are not offset by a revenue or expense account (ie. Transfers, Interest Credit Program) will not be represented in the Revenue or Expenditure columns.

    Users may use the Cash Ledger Report to assist in reviewing cash balances.

    Users may also use the Estimate columns to adjust cash.Please discuss these entries with your OPM liaison. Users may want to use the Estimate columns to adjust cash.Please discuss these entries with your OPM liaison.

    Commitment Control> Budget Reports> Pre-Enc/Encumbrance Summary ReportTwo different reports can be run from this same page; 1) Pre-Encumbrance Summary, and 2) Encumbrance Summary.Pre-Encumbrance Summary Report (CTGLR343) displays the status of requisitions (pre-encumbrances) that have been approved and budget checked. Encumbrance Summary Report (CTGLR344) displays the status of purchase orders (encumbrances) that have been approved and budget checked. The Balance column of each report may then be used to reconcile the respective balance on the Budget Details page.

    However, these reports only display Requisition or Purchase Order activity.Any Journal Entries done to correct erroneous encumbrance balances will NOT appear on these reports.

    In order to reconcile the Pre-Enc/Encumbrance Report to an encumbrance balance, users may have to look for DATCLEAN journal entries.

    The following EPM query has been developed to ASSIST in the reconciliation Pre-encumbrance and Encumbrance Balance reports to the Budget.This query has been developed to ASSIST in the reconciliation Pre-encumbrance and Encumbrance Balance reports to the Budget. This is used to facilitate reconciliation of DATCLEAN entries created to reverse double encumbrances or pre-encumbrances. At times, GL Journal Entries are posted to the system by OSC, in order to correct encumbrance / pre-encumbrance issues. These entries all begin with the Journal ID of DATCLEAN.

    Please note, there may be entries to either the PRE (Pre-Encumbrance) or ENC (Encumbrance) ledger, depending on the correction. Also note, they are summed by Chartfield and Journal ID.

    Automated Forgotten Password Reset Feature in Core-CT

    Instructions for setting up your User System Profile in Core-CT can be found at: http://www.core-ct.state.ct.us/security/pps/pwreset.pps FAQs: http://www.core-ct.state.ct.us/security/docs/psswrd_rst_faq.docAutomated Forgotten Password Reset Feature in Core-CT

    Instructions for setting up your User System Profile in Core-CT can be found at: http://www.core-ct.state.ct.us/security/pps/pwreset.pps FAQs: http://www.core-ct.state.ct.us/security/docs/psswrd_rst_faq.doc