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US and France Project on Long Term Care
Les enjeux de l’assurance dépendance USA versus France
Institut des Actuaires
Society Of Actuaries
Paris, November 5th 2015
Speakers
Khedija Abdelmoula, IA; Actuaris [email protected]
Vincent Bodnar, ASA, MAAA; LTC Group (absent) [email protected]
Jean-Pierre Decourcelle, IA; Prévoir [email protected]
Vincent Dupourqué; Robosoft [email protected]
Robert Eaton, FSA, MAAA; Milliman [email protected]
Néfissa Sator, IA, CERA, MAAA; Forsides [email protected]
Context of this Joint SOA IA Project
US and France represent the 2 largest Long Term Care Insurance markets in the world
Each of these 2 countries are looking for financing solutions to this risk, actuaries are looking for approaches
to model the risks, product innovations
Characteristics of the US market
Deeper and more widespread experience
Important and varied market
Data available
Experience with working in a multi-jurisdiction environment
Players reduce their offers or leave the market
Characteristics of the French market
A national program covers Long Term Care but is facing rapidly rising costs
More advanced on Own Risk and Solvency Assessment (ORSA) and Enterprise Risk Management (ERM)
An academic approach more closely linked to universities and scientific research
Moving toward a multinational environment, under the supervision of the European Insurance and
Occupational Pensions Authority (EIOPA)
Objectives & Implementation
Knowledge sharing
Offer to the Long Term Care actuarial profession of the two most important markets, the US and
France, the advantage of the experience and knowledge of each other’s market
Cross leveraging the respective aptitudes by sharing the best practices and improving of each market’s
own experience, as well as globally
Phase 1 / comparative study of the 2 markets, including
Product types (individual/group, hybrids), regulation, market data
About 10-15 participants (complete list will be available in the IA 100% actuaires fascicule )
Phase 2 / targeted sub-groups
Pricing
Reserving
Risk management
About 4-6 participants in each sub-group (complete list will be available in the IA 100% actuaires
fascicule )
Calendar & Deliverables
Deliverables
Recorded meeting sessions (SOA)
An Excel pricing model in development (IA/SOA)
Newsletter in SOA LTCI Section
Many information shared and stored on a specific SharePoint (SOA)
Austin SOA annual conference 2015 (IA/SOA)
100% Actuaries IA annual conference 2015 (IA/SOA)
July 2014 June 2014 Sept 2014 Oct 2014 … … Dec 2014 Jan 2015…
Feasibility
Study
Kick off
Workshops, Phase 1
Sub-groups, Phase 2
Austin & Paris
conferences
…Sept 2015
IA
Oct/ Nov 2015
Description of the LTCI US Market
Robert Eaton Consulting Actuary Milliman
SOA Long Term Care Section Council
Source 1999 – 2015 Broker World Surveys
$0M
$200M
$400M
$600M
$800M
$1,000M
$1,200M
$1,400M
98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14
Calendar Year
New Annual Premium Issued
Early success in the US LTC market faced challenges in the 2000s
New regulatory requirements for conservative pricing
Carrier exits resulting from emerging experience
Shrinking distribution focused on LTC
Transformation of target market as “Baby Boomers” aged into it
Sales Volumes
Compression: top 10 carriers went from 66% to 89% of sales
7 of the 10 top carriers have since dropped out
2001 Sales 2014 Sales
Source 2002 and 2015 Broker World Surveys
Company Premium Share
GE Capital $243M 23%
Bankers L&C $83M 8%
John Hancock $74M 7%
C.N.A. $61M 6%
UNUM $55M 5%
Penn Treaty $47M 5%
Allianz $42M 4%
IDS $28M 3%
Fortis $26M 3%
Life Investors $26M 3%
Top 10 $684M 66%
Others $349M 34%
Total $1,033M 100%
Company Premium Share
Genworth* $90M 28%
Northwestern $57M 18%
Mutual of Omaha $32M 10%
John Hancock $31M 10%
Transamerica** $16M 5%
MedAmerica $15M 5%
New York Life $12M 4%
MassMutual $11M 3%
Bankers L&C $10M 3%
State Farm $10M 3%
Top 10 $284M 89%
Others $36M 11%
Total $320M 100% *Genworth is a former division of GE Capital
**excluding single premium sales
Leading Carriers…Then and Now
In-force Metrics
In-force premiums and covered lives have leveled off
Incurred claims are steadily increasing as blocks age
Source NAIC Long-term Care Experience Exhibits
0
2
4
6
8
10
12
14
99 00 01 02 03 04 05 06 07 08 09 10 11 12 13
Mil
lio
ns
Calendar Year
Covered lives $Earned premium $Incurred claims
Growth of LTC Combo Products
Combo products comprised of new life insurance premium issued in
(steady rate since 2012)
100,000 policies
and $2.4 bn issued in 2014
Compared to 130,000 policies
and $320m in the stand-alone
LTC market
Carriers are
entering the combo
LTC market as
opposed to continued
exits in the stand-alone
LTC market
12% 2014
LTC Combo Versus Traditional Growth
Premiums for combo products have overtaken stand-alone LTC
Important to note that a significant portion of combo premiums in 2010-2012 are single premiums
Sources: 2001-20015 Broker World Surveys and LIMRA’s Individual Life Combo Products Annual Reviews
0
500
1,000
1,500
2,000
2,500
3,000
00 01 02 03 04 05 06 07 08 09 10 11 12 13 14
$M
illi
on
s
Calendar Year
New Premium Sales
Stand-alone LTC Combo LTC
Pricing Assumptions and Methodologies in US Versus France
Khedija Abdelmoula Manager Actuaris
Robert Eaton Consulting Actuary Milliman
SOA Long Term Care Section Council
Exploring differences and common points in US and French LTC pricing
Product Considerations
Company Considerations
Methodology
Agenda
Eligibility & Benefit Triggers
Product Considerations
France US
2 types of products that cover either total LTC or partial
LTC+total LTC
Previously separate policies related to the site of care
2 eligibility schemes for physical assessment: ADL or GIR
Benefit trigger is higher
ADL
Benefit trigger is lower
Cognitive impairment assessed through several tests such as MMS
test (mini mental score)
Cognitive Impairment test
The PH state is irreversible Eligibility reassessment at least once per year
Benefit Design & Structure
Benefit Period
Product Considerations
France US
Annuity/lump sum Indemnity or Reimbursement for expenses
Annuity ranging from 300 € to 2 500 € per month
Average 600 € per month Lump sum= 10* monthly annuity
$6,000 per month (or $200 per day)
France US
Lifetime 2, 3, 4, 5, 10 years, or Lifetime (rarely offered)
Elimination Period
Waiting Period
Product Considerations
France US
1 year for physical disease 3 years for cognitive disease
None
France US
90 days 0, 30, 60, 90, 180, 365 days
Inflation Protection
Product Considerations
France US
– Indexed or discretionary compounding increase of benefits
due to biometric losses
– Proportional increase of premium and benefits
Options for: – None
– Option offered every X years (e.g. each 3 years) to increase benefit
(and premium), without underwriting
– Automatic 3% compounding increasing benefit
– Automatic 5% simple increasing benefit
– Automatic 5% compounding benefit
– Automatic CPI-indexed compounding benefit
Product Considerations
Assumptions France US
Morbidity Company or reinsurer historical experience
Company or industry historical experience
Morbidity improvement
Not assumed Rarely assumed
Mortality Company or reinsurer historical experience
1994 Group Annuity Mortality Basic Table, sex-distinct, mortality improvements using Scale AA (some carriers use the 2000 Individual Annuity Mortality Basic table with or without improvement)
Claim termination (continuance)
Company or reinsurer historical experience
Company or industry-wide experience
Voluntary lapse No lapse or 2% before 8 years then around 4%
0.5% - 1.0%
Investment returns
0.5%-1.05% 3.5% - 5.0%
Underwriting
Company Considerations
France US
- Underwriting can be achieved through an individual policy with
medical screening
- For group policies no medical screening just medical questionnaire with sometimes request for additional
information
- Possibility to reject or accept in line with usual conditions or to accept with
higher premium if aggravated risk
- An application is filled out by each applicant
- The company will obtain additional
risk information through medical examination, lab work, medical
records, pharmacy database searches, cognitive test, and face-
to-face assessments
- Applicants are grouped into risk classes (preferred class, standard
class, etc)
Marketing: commissions & distribution channels
Internal rate of return
Reinsurance
Risk appetite
Future premium rate schedule changes
Company Considerations
Pricing Methodology
Premium Structure
France US
Premiums may vary by: ‒ Issue age
‒ LTC benefit amount ‒ Underwriting risk class
‒ Gender discrimination not allowed
Premiums may vary by: ‒ Issue age ‒ Gender
‒ Elimination period ‒ LTC daily/monthly benefit amount
‒ Benefit period / policy limit ‒ Inflation option
‒ Underwriting risk class
Primary Differences between France and USA
Levels of dependence (Fr: partial and full)
Sites of care (US: models capture ALF, HH, SNF)
Utilization (US: reimbursement-based)
Claim continuance (Fr: annuity)
Incidence rate (lower in FR: eligibility & waiting period)
Model platform (spreadsheet, actuarial valuation)
Pricing Methodology
Reserving Methodologies in US Versus France
Jean-Pierre Decourcelle Chief Actuary Prévoir
Robert Eaton Consulting Actuary Milliman
SOA Long Term Care Section Council
French and US environnement – Garanties, pricing et reserving
Reserve assumption comparison – Active Life mortality rates
– Incidence rates
– Continuance rates
Reserves evolution, US and FR – Claim reserve
– Premium Reserve
Agenda
Environment 1/3
Long Term Care Insurance guaranties
Two main types of benefits:
1. Reimbursement of expenditures with a daily maximum: (>90 % of the market)
2. Indemnity: Daily cash benefits contingent on occurrence of expenditure (<5% of the market)
Contrary to France, there are few contracts with Non-forfeiture benefits (<5% of the market)
Benefit duration: used to be lifetime, now limited to 2-5 years with an average of 3.8 years
Waiting Period: generally no Waiting Period in US contracts
Environment 2/3
Pricing
Leveled premium, hence need for Active Life Reserve
Medical selection
– Preferred rates: 10-15% discount from standard rates. About 40% of contracts
– Standard rates: About 50% of contracts
– Substandard rates: 150-300% of standard rates. About 10% of contracts
Premium Increases
– When unfavorable experience emerges
– Insurers request pre-approval from States to implement
– Demonstration of deteriorating lifetime loss ratio
– Typically the full request is not granted
Environment 3/3
Active Life Reserve and Gross Premium Reserve
Active Life Reserve (ALR)
– Assumptions cannot be modified during the lifetime of the contract
– This reserve corresponds to the Provision pour Risques Croissants (PRC) in France
Gross Premium Reserve (GPR)
– GPR is a facultative calculation based on current assumptions and actual policy parameters
– It is used to validate ALR levels.
Environment 1/3
Benefits
Two types of Cash benefits
1. Monthly lifetime annuity (determined at issue and usually not increased)
2. Lump sum
Waiting Period
– 0 if dependence caused by an accident
– 1 year if by a non-cognitive cause
– 3 years if by a cognitive cause
Elimination Period: usually 90 days
Payments after consolidation (dependency is permanent)
Environment 2/3
Pricing
Mainly leveled premium for individual contracts which imply the calculation of a premium reserve
Medical selection
– Standard premium for a "normal" risk
– Substandard premium, always higher than the standard premium for more risky people
Environment 3/3
Reserving
Premium reserve : « Provision pour Risques Croissants » (PRC) is calculated using pricing assumptions but can be changed when:
– Interest rates differ from pricing assumptions
– Updating claim assumption (incidence or continuance)
– The French regulator ACPR* can require an insurer to raise the reserves
The insurer has the possibility to raise premium paid by the policyholder to compensate for the cost of raising reserves
* Autorité de Contrôle Prudentiel et de Résolution
Reserving
Five main types of reserving
1. Statutory reserving required by the juridiction (state)
– Active Life Reserve
– Claim Reserve
2. Risk Capital requirement
3. Accounting standards for public company accounting (IFRS, USGAAP standards)
4. Tax reserves
5. Additional reserves as established by management
This presentation focuses on statutory Active Life Reserves without expenses
Assumption Source
Lapse rates
Regulatory maximum Interest rates
Mortality rates (qax)
Gender
Set by the insurer.
Incidence rates (ix)
Continuance (qix)
Utilization Reimbursement level set by the insurer
Premium Pre approval of each state regulator
US Reserve Assumptions
US regulators leave claim assumptions to the discretion of the insurer but require
preapproval of the policy before it can be introduced in its state
French Reserve Assumptions
Assumption source
Lapses rates PRC is calculated without lapses
Interest Rates
Based on pricing assumptions but based on insurer’s experience.
Life Table (qax)
Gender distribution
Incidence rates (ix)
Claim continuance (qix)
Benefits Fixed annuity
In France most of the assumptions are left to insurer’s judgment but the regulator
may conduct audits and require increased reserving
Comparison of ALR/PRC assumptions 1/3
The US regulatory table is the US 94 GAM (Group Annuity Mortality) and a French table is
based on the insurer’s experience
Here qax based on a gender distribution of 70% Female and 30 % Male
French mortality rates are much lower
Mortality rates for Active Lives (qax)
Illustration of French and US mortality rates
qax France example
qax USA : GAM 94
Comparison of ALR/PRC assumptions 2/3
Dependency Incidence rates by attained age
Incidence rates in France are lower than in the US
40
42
44
46
48
50
52
54
56
58
60
62
64
66
68
70
72
74
76
78
80
82
84
86
88
90
92
94
96
98
100
102
104
106
108
110
Illustration of incidence rates France and USA
ix France example
ix USA : 1985 National Nursing Home
Survey
Comparison of ALR/PRC assumptions 3/3
Termination rates in the first two years are much higher in the US
Continuance rates are always higher in France
Claim continuance* for a claim starting at age 85
*Termination rates in France are based on mortality, in the US termination rates are also based on recoveries.
1 3 5 7 9 11 13 15 17 19 21 23 25
years
US and French claim continuance age 85
US li85,n (NNHS 85)
French li85,n
Claim reserve
Claim reserves for claim starting at age 70 and 85
The significant difference in the continuance is reflected in the value of
the claim Provision
0
1
2
3
4
5
6
7
8
70 85
Cla
im r
eserve v
alu
e
Claim stating age
US and French Claim Reserve
French Claim Reserve
French Claim Reserve with US
financial rates (4%)
US Claim Reserve
PRC Evolution: Claim Assumptions
For a 60 year old Issue Age, PRC evolves the following way by substituting US
assumptions (mortality rate)
PRC decreases when introducing US assumptions
-0.10
0.10
0.30
0.50
0.70
0.90
1.10
1 6 11 16 21 26 31 36 41 46 51
Prem
ium
Reserve v
alu
e
projection years
Evolution of French Reserve
PRC (example)
PRC with US Active lifes Mortality
rates (qxa)
PRC Evolution: Claim Assumptions
For a 60 year old Issue Age, PRC evolves the following way by substituting US
assumptions (mortality rate + incidence)
PRC decreases when introducing US assumptions
-0.10
0.10
0.30
0.50
0.70
0.90
1.10
1 6 11 16 21 26 31 36 41 46 51
Prem
ium
Reserve v
alu
e
projection years
Evolution of French Reserve
PRC (example)
PRC with US Active lifes Mortality
rates (qxa) and Incidence rates
PRC Evolution: Claim Assumptions
For a 60 year old Issue Age, PRC evolves the following way by substituting US
assumptions (mortality rate + incidence + continuance)
PRC decreases when introducing US assumptions
-0.10
0.10
0.30
0.50
0.70
0.90
1.10
1 6 11 16 21 26 31 36 41 46 51
Prem
ium
Reserve v
alu
e
projection years
Evolution of French Reserve
PRC (example)
PRC with US biometrics
assumptions
PRC Evolution: Claim Assumptions
For a 60 year old Issue Age PRC, evolves the following way by substituting US
assumptions mortality rate + incidence + continuance + lapse + interest rate)
PRC decreases when introducing US assumptions
-0.10
0.10
0.30
0.50
0.70
0.90
1.10
1 6 11 16 21 26 31 36 41 46 51
Prem
ium
Reserve v
alu
e
projection years
Evolution of French Reserve
PRC with US Biometrics
assumptions + lapses and US
interests rates = ALR
PRC (example)
Assumption Old policies New policies
Interest rates 4 % 3,5%
Incidence rates (ix) 1985 NNHS 66% * 1985 NNHS
Continuance (qix) 1985 NNHS 2 x 1985 NNHS
US Reserve Assumptions review
For new policies US ALR assumptions have changed, making the ALR much more prudential
Assumptions for lapse and mortality rates (qax) are usually the same
ALR Evolution: parameters review on new policies
For a 60 year old Issue Age, ALR evolves the following way by changing the
assumptions
ALR value change a lot and is now higher than PRC
0.00
0.20
0.40
0.60
0.80
1.00
1.20
1 6 11 16 21 26 31 36 41 46 51
Reserve v
alu
e
projection years
Evolution of US Reserves for new policies
ALR For new
policies
PRC example
ALR
Risk Monitoring and Solvency Regime in US versus France
Robert Eaton Consulting Actuary Milliman
SOA Long Term Care Section Council
Néfissa Sator SVP USA Forsides
State of Risk Monitoring in U.S.
Risk monitoring has been a weakness in the U.S.
Continued problems with reserve adjustments
Unforeseen emerging trends:
– Low interest rates
– Very low lapse rates
– Decreasing mortality rates
– Shift in care delivery: more appealing facilities means healthier people are triggering policies earlier and living on benefit longer
Poor forecasting models and experience monitoring processes
– Result of using simplified models
– Only recent movement to first-principles approaches
Poor Forecasting Techniques
Actual vs. model comparisons often done in aggregate
– Without looking at calendar year fit, can conclude that experience is favourable
View by calendar year can change a conclusion
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
$7,000Actual vs. Model Average Claim Cost
Actual Model with Current Assumptions
IN FORCE MANAGEMENT
Aggregate historical actual to model experience: 80%
Recent trend indicates a different slope
2013 actual experience is 115% of model
Common Flaws in Forecasting Techniques
“Left-over” pricing errors sustained in projection models:
– Perpetual marital salvage
– Disconnects with basis used to develop claim costs • Derived from total lives exposure, yet applied to active lives only
Poor deployment of first principles projections
– Assumptions not properly developed
– Lack of checking for reasonableness upon aggregation
Over-dependence on average industry claim costs
– Each company’s experience differs slightly, both absolutely and in shape due to difference in benefit plans, underwriting, claim adjudication and distribution
– Aggregate “calibration” factors do not compensate for these differences
– Many blocks have enough credibility to develop core assumptions
IN FORCE MANAGEMENT
Common Flaws in Monitoring Processes
Disabled life reserve is not regularly tested for adequacy
– No robust monitoring or adjustment process
– Deficient reserve masks deteriorating claims experience
Lack of monitoring of key morbidity items by component:
– Incidence by level of care
– Claim termination rates by level of care
– Utilization
Poor monitoring of “savings” initiatives
Infrequent experience studies
– Every three years is not frequent enough
– Required corrections can be dramatic
IN FORCE MANAGEMENT
SOA Intercompany Study
Purpose
– Compile morbidity data for the U.S. LTC industry
– Validate all data before using
– Provide aggregate database to the industry
– Create tables that fit the experience using predictive modeling
Overview of the data
– 22 companies provided data
– Exposure period is 2000-2011
– Three components: incidence rates, claim termination rates, benefit utilization rates
SOA Intercompany Study
Claim incidence rates
– 15 million life years and 200,000 claims
– Rates were created on active and total live bases
– Rates vary by age, gender, marital status, policy duration
Claim termination rates
– 4 million months of disabled exposure
– Rates vary by age at disability, site of care, claim duration, diagnosis
Daily benefit utilization
– $7 billion of claims paid
– Factors vary by site of care, maximum benefit, age
SOA Intercompany Study
Published aggregate databases
– Separate pivot tables for each morbidity component
– Users can summarize or look as granularly as desired
Published experience tables
– Generalized Linear Models were used for each morbidity component
– All available characteristics considered
– Resulting tables have a “base” rate, to which factors are applied for several policyholder and policy characteristics
– The models fit the aggregate experience very well
– Good for benchmarking; regulators are considering using it as a standard valuation table for reserving
Solvency II Increases Capital Requirement
Solvency II does not provide explicit technical specification for LTC
Stress tests not calibrated for LTC
No correlation between longevity and disability risks
Very few Entity Specific Standard Formulas or Internal models yet developed and implemented
This results in a much higher capital requirement
A study on one of the largest portfolio in the market shows that
Solvency II Capital = 12 x Solvency I Capital
An internal model would lead to a better appreciation of the LTCI risks under Solvency II and lower the solvency capital requirement
– Only few players, especially largest reinsurers players, are able to develop an internal model approach
ERM process is critical to produce solvent & profitable business
Solvency I & II & RBC Comparison
(*) Limitations: based on 1 study + publications but does not take into account internal model results
Formulas for LTCI RBC in year t Formulas for LTCI Solvency 1 in year t Formulas for LTCI Solvency 2 in year t
15.4% of premiums up to $50 MM18% of premiums up to $10 MM
Max reinsurance 50%
4.6% of premiums over $50 MM16% of premiums over $10 MM
Max reinsurance 50%
Adjusted LTC Claims = (LRt-1 + LRt) / 2 * premiumt
Adjusted LTC Claims = (sum Paid Claimst-2,t-1,t +
sum Change IBNRt-2,t-1,t) / 3
38.5% of adj. claims up to $35 MM 26% of adj. claims up to $7 MM
12.3% of adj. claims over $35 MM 23% of adj. claims over $7 MM
RBC = premium component + claims
component average of last 2 years
S1 = max(premium component, adjusted
claims component)
SCR = (Asset - Liabilities)central - (Asset -
Liabilities)chocs
Difficulty to implement very low very low very high
Risk monitoring no incentive no incentive strong incentive
Required capital 100% up to 350% if large player 3500% at least ! (*)
Comments- Based on the premium for the first 10 years
- No ALR, not prospective
- Based on the premium for the first 10 years
- No ALR, not prospective
- Based on the risks but calibrations not
adjusted to this risk category
- ALR, prospective, economic approach
- ALM model need, economic balance sheet
approach
- Cash flows of future premiums - future claims -
future expenses
- Reinsurance fully taken into account
- Central scenario (BE assumptions) + chocs
given by regulators
- Diversification effects
Kompaï, my robot companion
November 5th, 2015 strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT 2015
59
Latest news : WIC, Sept 17th 2015
More about this event : http://is.gd/kKHnaf
strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT
2015
60
Kompaï-2, available Q2 2016
strictly confidential - for internal use only - Do not distribute
without prior authorisation - robosoft 2014
61
Passengers in our driverless vehicles
Designed, manufactured and sold
INRIA
Some Figures about ROBOSOFT
1985
1.000
3.000.000
strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT
2015
62
Transport • Driverless shuttles
• Container carriers
Markets
Cleanliness • Glass roof cleaning
• Floor cleaning
Healthcare • Robot companion
Defense/Sécurity • UGV
• Surveillance
strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT
2015
63
Problem
Improve the level of comfort and independence of frail or vulnerable people at home or in institutions
For whom?
• frail or vulnerable people, whatever their age
• Professional and family caregivers (health and social stakeholders) in their support of vulnerable people
Where? In institutions (hospitals or care homes), elderly homes or at home
How? By compensating for temporary or chronic vulnerabilities (hospitalization or convalescence), loss of autonomy due to disability, loss of dependence due to age.
strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT
2015
64
- Remote operation - Configuration - Questionnaires - Data log
Connection of KompaÏ/Lokarria to the ecosystem
strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT
2015
SOCIAL HEALTHCARE
SECURITY
ROBOTICS
HOME
65
Interiale’s conclusions
• Very strong acceptance by « members » (customers), they all accept the idea of such a companion robot at home
• It is a very good tool to keep frail people at home, helping to compensate loss of autonomy by reducing risks
• Improves the social link
• Reduces feeling of loneliness
• Increase security
• Bring help in the daily living tasks
• Log information for physicians, to anticipate risks (including health risks)
• They are ready to buy robots to investigate deeper, providing the robot has reached an acceptable level of industrialization and reliability
strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT
2015
66
What Kompaï brings to insurers
strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT
2015
Kompai
Risks management
-Prevention
-Accompaniment
-Security
Expenses control
-Provide services instead of cash
Health management
-Remote surveillance
-Tele-health
-Tele-consultation
Data management
-Acquisition and processing
67
http://is.gd/9FGDng
KompaïTheRobot http://is.gd/nBHVf6
#Kompai_Robot https://twitter.com/kompai_robot
strictly confidential - for internal use only - Do not distribute without prior authorization – ROBOSOFT
2015
So, France versus US ?
France uses indemnity, US reimbursement
In France, once on claim, don’t leave
Lower need for claim management
France has more flexible pricing and reserving system
France more heavily reinsured, specially for smaller companies
In US, mostly formulaic controls
Statutory reserves
RBC
Additional actuarial reserves
ORSA is coming to US
Linked with Solvency II if a company has a European parent
Via economic capital ?
Both France and US recognize lack of knowledge up front
Needs for risk monitoring improvement
Both France and US are innovating, trends for combo products
Next steps
Austin poll
Should there be a Long Term Car specific actuarial methodology ?
If Yes, should or could the research be done jointly with other countries ?
Possible orientations
Pursuing exchanges, conference calls (e.g. reinsurance )
Pursuing conferences and publications (l’Actuariel, SOA Newsletter …)
Joint research ?
Book/manual ?
Others ?
1 2 3 4
79%
7%4%
11%
1 2 3 4
56%
7%4%
33%
1. YES
2. NO
3. DO NOT KNOW
4. NO OPINION
1. COULD
2. SHOULD
3. DO NOT KNOW
4. NO OPINION