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UPWARD COMMUNICATION

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POOJA PANIKAR 68

FORUM PAREKH 70

ANITA PATEL 71

NEHA RUNTHALA - 81

SANGEETA YADAV - 115

PRESENTED BY:

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communication

CONTENT

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INTRODUCTION

communication

Inter personal process

Channel for communication from down to up

Most important & satisfying communication

Most difficult to perform

Effective if encouraged by superior

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OBJECTIVES

R espond to downward communication

Inform about commencement & progress

Suggest & submit ideas

Participate in decision making

Improve inter personal relationships

communication

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Regularly informed

Dont deadline

Dont leave bad points

Give options

Matters you cant resolve

Do your homework

Put yourself in her shoescommunication

7 GOLDEN RULES

Good

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LIMITATIONS

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ATTITUDES OF SUBORDINATE

PROBLEMS:

D eliberate distortion of information

Stronger interest greater chances of distortion

R eluctant to be the bearer of negative information

SOLUTION:

F

requent interactionOpen door policy

Conducive environment

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communication

ATTITUDES OF SUPERIOR

PROBLEMS:

R esponsible for distortion

Maintain distant relationship

Perceive them as trouble maker

SOLUTION:

D evelop listening skills

Avoid monopolization of attention

Increase informal contact

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ORGANISATIONAL STRUCTURE

PROBLEMS:

R igid structure

Superior inaccessible to subordinate

Pleasant messages pass on to superiors

SOLUTION:

Approachable working environment

Willingness to communicate

D iscourage employees who block information

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SKIPPING RANKS

PROBLEMS:

Amicable superiors

Ignore immediate superiors

Break in the communication channel

SOLUTION:

Sensitive superiors

Guiding them

F low along the lines of authority

communication

J.E. M. S.M.

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WAYS TO COMMUNICATE

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. Contd .

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communicationTHANKING YOU