Universal Remote (RM pro) Quick Guide

compatible with Amazon Alexa

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Hangzhou Gubei Electronics Technology Co., Ltd.

Copyright Information

The information contained in this document is the proprietary information of Hangzhou Gubei

Electronics Technology Co., Ltd. (hereinafter referred to as BroadLink). No portion of this

document may be altered or edited in any form or by any means without the prior written

consent of BroadLink, the copyright holder.

The information contained in this document contains proprietary information restricted by

Amazon. It is strictly prohibited to disclose any part of this document to the public.

BroadLink reserves the right to make modifications, additions and deletions to this document

due to typographical errors, inaccurate information, or improvements to products mentioned in

the document at any time and without notice. Such changes will be incorporated into new

editions of this document or published as an errata sheet.

Version History

V 1.0.0 07/18/2017 1st issue of preliminary document

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I. Introduction

1.1 Product Overview 1.2

What This Product Does

The Universal Remote makes it easy to control your infrared frequency (IR) & radio frequency

(RF) appliances such as TVs, cable TV set-top box (STB), DVDs and ACs from anywhere in the

world using the Intelligent Home Center (ihc) App.

Supports IR & RF Devices:

Infrared frequency: 38K

Radio frequency: 433MHz

Universal Remote

Compatible with Android and iOS

The free ihc App lets you run them from any Android (4.0 and higher) or iOS (iOS 8.0 and higher)

device.

Main Features

All in one remote control

With stable and reliable IR or RF signal, you can integrate all your IR and RF controlled

devices into one App.

Remote control via Wi-Fi/3G/4G

Control your IR and RF appliances from anywhere in the world.

Timers for your appliances

Set timers in order to automate appliances.

Wide IR code coverage

Choose the brand of remote control that matches your own for easy calibration.

Healthy sleep

Set specific temperature curves for your air conditioners and sleep more comfortably whilst

saving energy

Work with Alexa

Use your voice to control your TV, “Alexa, turn on the TV”, “Alexa, change the channel to

Fox” and so on.

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Buttons and Indications

Button Description

Reset Button

Insert a needle into the designated keyhole, press and hold for at least 6

seconds until the Blue Wi-Fi LED flashes quickly (about 2-3 times per

second).

LED Status Indication

Blue Wi-Fi LED

Flashes quickly (about 2-3 times per

second)

In configuration mode (the

Universal Remote is waiting to be

added to a network).

Flashes fast to slow then goes off

(during configuration)

Added to Wi-Fi network.

Flashes slowly (once per second) No network connection. Please

check the network and re-

configure the device.

Orange

Operation LED

On (during button learning) Waiting for buttons to be learned.

Please point the physical remote

to the Universal Remote and press

the physical button to learn.

Flash once (during button learning) The button has been successfully

learned.

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II. Setup the ihc App

Download and Install App

Download the ihc App from the App Store or Google Play by searching “ihc” or “Intelligent Home

Center”.

Now, connect to a Wi-Fi network with internet access.

The App supports iOS 8.0 / Android 4.0 and above.

Note:

1) The Universal Remote only supports Wi-Fi networks of 2.4GHz.

2) The length of the password should be no more than 32 characters.

Set Up Your Account

To set up your ihc account:

Tap log in with Facebook or sign up with email or phone number.

If you sign up with an email address, we will send you a verification code to the given email.

Please check your emails and input the code and set your password to finish the account setup.

If you sign up with a cell phone number, the verification code will be sent to that phone number

as an SMS.

If you log in with your Facebook account, simply sign in using your Facebook credentials.

Note:

If you did not receive the verification code, please check your spam mail. If you still do not

receive it, please try again with another email address. If you use a phone number to sign up,

ensure that you have cellular network and you may need to check if the SMS is being blocked

by certain Apps.

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Setup Your ihc iHome

After signing in for the first time, set up your home in Me. Name your home and select a photo

for easy recognition.

Set up your Universal Remote

Power on your Universal Remote using the USB cable and power adapter provided. If it is the

first time that the Universal Remote is being used, the blue Wi-Fi LED will flash rapidly (about 2-

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3 times per second) indicating that it is in configuration mode (waiting to be added to a network).

If it is not the first time that the Universal Remote is in use, configuration mode may not work

automatically. In this case, please insert a needle into the designated reset button keyhole, press

and hold, for at least 6 seconds until the blue Wi-Fi LED flashes rapidly (about 2-3 times per

second).

Add Device

This section shows you how to add the Universal Remote as a device in the ihc App.

In the App, select Add device or in Devices, select ＋.Scan the bar code on the packaging or

tap Add by categories to select the category and model manually. In Universal Remotes, select

RM pro.

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Check the Wi-Fi name and input its password. Tap Next so that the Universal Remote will be

added as a device. The process may take 20-60 seconds, depending on network conditions.

Once the configuration is completed, the blue Wi-Fi LED will flash slowly then turn off, choose a

room for the device and tap Done.

Note:

1. Please keep the device and your phone in good Wi-Fi signal range.

2. A reset can resolve most issues: Reset your Universal Remote by inserting a needle into

the designated reset button keyhole, press and hold, for at least 6 seconds until

the blue Wi-Fi LED flashes rapidly, then repeat the configuration process.

If you fail to configure the Universal Remote using the above method, please tap Try other

methods and follow the in-App wizard to enter AP mode configuration: Insert a needle into the

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designated reset button keyhole, press and hold the reset button for at least 6 seconds until the

LED indicator flashes rapidly. Repeat this and hold the reset button until the blue LED indicator

flashes slowly at intervals. This indicates that the Universal Remote has entered Wi-Fi AP mode.

Now, connect the Wi-Fi of your Android or iOS device to the Universal Remote’s AP (Wi-Fi name

BroadLinkProv). After connecting, switch back to your home Wi-Fi. Universal Remote will enter

AP mode configuration. It will take around 20-60 seconds, depending on network conditions.

Once configuration is completed, the blue Wi-Fi LED will flash slowly then turn off, choose a

room for the device and tap Done.

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Add Remote

If it is the first time that the Universal Remote is in use, the ihc App will automatically show

different appliance options for their remote controls to be added. Select the type of appliance

you want to control and add its remote. For example, if you want to add a TV (without a set-

top box), tap TV and select your brand of TV.

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Now, turn off your TV using its physical remote control and follow the instructions to start

calibrating the physical remote to the ihc App. During the calibration, the Universal Remote will

send several control commands to the appliance and all you have to do is confirm the results.

When the calibration is done, the ihc App will show a remote control panel with buttons mapped

from the physical remote.

If the ihc App learns a button incorrectly during calibration, tap on the top right corner. Select

Learn from the drop-down menu to re-learn a button. For example, if VOL+ has been incorrectly

learned, tap Learn again on the right of the button of VOL+, the indicator LED will turn orange.

Press VOL+ on the physical remote towards the Universal Remote. The orange indicator LED

will go off, which means the button has been re-learned successfully.

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If you use your TV alongside a set-top box (STB), then first calibrate the TV remote according

to above steps, as it is necessary to turn the TV on/off before using the STB. Then calibrate the

remote of the STB. Ensure you are in the correct room in the ihc App, tap RM pro, then tap

＋. In STB, choose the brand of your STB, input the postcode of your location. Then calibrate

the STB remote following the same steps as when calibrating the TV remote.

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If you cannot find the brand of your appliance in the list, you can use a “User-defined remote”

to learn the buttons individually. Tap＋, the indicator LED will turn orange, please point your

remote to the Universal Remote and press the button on the physical remote to learn. The

orange LED will go off, and the button will have been learned successfully. Name the button

and select an icon for it.

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If you would like to use voice control for the TV channels, Tap CH in the remote control panel.

Input the channel name and channel number, then save it.

Note:

Only when the account link steps are completed and the device has been discovered in the

Alexa App will using voice control for the channels by name be possible. Please go to section

III for more information.

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III. Setup Alexa

Install Alexa

Install the Alexa App, then log in using your Amazon account (if you don’t have an account,

please create one). Tap ≡ to open a side menu and select Settings. Then tap SET UP A NEW

DEVICE. Choose the device you want to setup. Choose Alexa’s language from a drop-down menu.

Long press the power button on Alexa until the light ring turns orange. Alexa will then tell you

that she is in setup mode. Next, connect your Android/iOS device to Alexa’s Wi-Fi (Wi-Fi name

Amazon-XXX). Alexa will tell you when she is connected. Then, connect your Android/iOS device

back to your home Wi-Fi. Alexa will take a few minutes to complete setup.

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Enable Skill

Tap ≡ to open a side menu and select Skills. Search “BroadLink Smart Home” to find the skill.

Select the skill to enable it.

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Link BroadLink Account

Input your ihc App credentials, tap Sign in. This will link your ihc account to Alexa. After linking,

tap Done.

Discover Device

Tap DISCOVER DEVICES. Alexa will search for your BroadLink Smart Device.

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Note: If you are not prompted to DISCOVER DEVICES, you can also find DISCOVER DEVICES on the

Alexa App Smart Home page.

Say to Alexa

Assume you named your TV in ihc App as “TV”, you can use these commands to control it:

Power control Alexa, turn on the TV

Alexa, turn off the TV

Volume control

Alexa, turn up volume by 10 on the TV

Alexa, volume up 10 on the TV

Alexa, volume up on the TV

Alexa, volume down on the TV

Alexa, turn up the volume on the TV

Alexa, lower the volume on theTV

Alexa, mute the TV

Alexa, unmute the TV

Channel control

Alexa, channel up on the TV

Alexa, channel down on the TV

Alexa, next channel on the TV

Alexa, change to channel 20 on the TV

Alexa, change the channel to FOX on the TV *

Multimedia control

Alexa, play the TV

Alexa, stop the TV

Alexa, pause the TV

Alexa, resume the TV

Alexa, next on the TV

Alexa, next song/video/photo on the TV

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Alexa, go forward on the TV

Alexa, rewind on the TV

Alexa, fast forward on the TV

* Requires channel setup before this command is available.