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http://www.eiconsortium.org/reports/guidelines.htmlhttp://www.eiconsortium.org/reports/emotional_competence_framework.htmlhttp://www.eiconsortium.org/reports/emotional_competence_framework.htmlhttp://www.adb.org/documents/information/knowledge-solutions/managing-by-walking-around.pdfhttp://www.adb.org/documents/information/knowledge-solutions/managing-by-walking-around.pdfhttp://www.adb.org/documents/information/knowledge-solutions/managing-by-walking-around.pdfhttp://www.adb.org/documents/information/knowledge-solutions/working-in-teams.pdfhttp://www.adb.org/documents/information/knowledge-solutions/working-in-teams.pdfhttp://www.adb.org/documents/information/knowledge-solutions/working-in-teams.pdfhttp://www.adb.org/documents/information/knowledge-solutions/culture-theory.pdf

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