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Welcome: Creating the 21 st Century Unbounded University March 5, 2015 In Collaboration with:

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Welcome: Creating the 21st Century Unbounded University

March 5, 2015

In Collaboration with:

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Agenda

• Welcome

• Cisco WebEx Overview & WebEx for Higher Education Promotion

• Keynote with Dr. Devorah Lieberman, President, University of La Verne

• Office of Information Technology

• WebEx in Academia

• Q&A Session

• Next Steps

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

WebEx Portfolio Overview

Michael McAlisterCisco WebEx Sales Specialist

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

Collaboration & EfficiencyCisco WebEx Collaboration Cloud

24x7 Support Unlimited Training Scalable and SecureProcess Consulting

Devices

CollaborationMeeting Center

Web, Audio and Video Conferencing

Budget meetingsCross-Agency Collaboration

Staff DevelopmentLegal contract reviews

Interactive Online Courses

Stimulus ProgramsSoftware RolloutsDatabase trainingDisaster Planningand Preparedness

Virtual ClassTraining Center

WebinarsEvent Center

Large Online Events

Committee MeetingsFund raising

Awareness CampaignsOutreach Programs

Desktop Management

1:1 IT Remote Support Systems Management

Helpdesk TicketingRemote Access

IT SupportSupport Center

Instant Communication

Shared WorkspacesOne click Connect

Shared desktopFile transfer

PresenceMessenger

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

Meet the New WebEx

• Bold new look and feel• Faster Join time• Wideband audio VoIP• Mac Productivity Tools• DX Integration• ($) WebEx Video Bridge• Personal Rooms (R2)

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CMR Cloud – Connect Your WayCisco Video Bridging + Web Conferencing from the Cisco WebEx Cloud

Cisco TelePresenceEndpoints

3rd Party Standards BasedTelepresence Endpoints

Lync 2010Lync 2013

WebEx MobileJabber Mobile

WebEx Desktop, Jabber

DesktopCollaboration

Cisco WebEx Meeting Center

One MeetingConverged video bridging and web conferencing from the WebEx Cloud

Superior ScaleUp to 25 video endpoints & up to additional 500 video enabled WebEx users in a meetingIndustry Leading Proven TechnologyCisco TelePresence video bridging & Cisco WebEx web conferencing

Join From AnywhereFrom any standards-based video device, including SIP, H.323 and Lync

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WebEx Higher Education Promotion

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Education Offer Includes

• WebEx Enterprise Edition Licensing for all faculty, staff and administration• Includes Meeting Center, Training Center, Event Center and Support Center

• Also includes WebEx Messenger IM/Presence in the Cloud

• Capacity of up to 1000 participants

• Unlimited audio conferencing via computer

• WebEx Meeting Center for all students• Meeting Center for up to 8 participants

• WebEx Messenger IM/Presence

• Unlimited audio conferencing via computer

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

Licensing Costs

• Multi-year WebEx agreement 5 years

• Based on 100% of total faculty, staff and administration

• Cost per Employee $90

• Offer Valid during Cisco Fiscal Year 2015 and expires July 25, 2015

• Additional Storage, Audio or CMR options may be added via standard GPL SKUs

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

University of La Verne

Devorah A. Lieberman, Ph.D.

President, University of La Verne

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University of La Verne

• Vision and Mission

• History of La Verne

• Regional Campuses and Law School

• Diversity

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Innovative Technology Adoption

• The University of La Verne has a history of innovative technology adoption for faculty and students

• Online Classes

• Center for the Advancement of Teaching Excellence

• Blackboard, Banner, Google Apps for Education

• Moving to Unified Collaboration using web technology and advanced Cisco Telepresence

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University of La Verne and Cisco

• Cisco technology, such as WebEx and recently Telepresence, extends our reach to students in ways that resonate more with how they want and need to learn

• Leveraging these tools, our faculty are able to engage students more comprehensively, as well as collaborate and share research with colleagues and peer institutions across the globe

• Administratively La Verne has been able to facilitate meetings, conduct staff training, promote faculty productivity, and offer remote technical support

• Through Cisco tool enablement, the University has been able to reduce travel related costs, reduce our carbon footprint and extend our service offerings to students faculty and staff

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Cisco Tools Enhance University Communication

• Daily Use

• Conduct Meetings

• Campus Community

• Interdepartmental meetings

• Board of trustee meetings

• Alumni meetings

• Human Resources

• Provide academic advising to students

• Provide remote technology support

• Office of Information Technology

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WebEx in Action – IT & Support

Hany Seyam

Sr. Director IT Infrastructure

Kristin Lewis

WebEx Technical Support Trainer

Bryan Best

Instructional TechnologyCoordinator

Dr. Todd Britton

Asst. Vice PresidentOffice of Information Technology

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

Cisco Collaboration and Higher Education – Hany Seyam

A Phased approach…

1. To align with the University strategic plan, our offices evaluated the campus infrastructure and upgraded using Cisco Networking systems

2. Improved telephony using Cisco products

3. Added WebEx web conferencing tools for face-to-face collaboration and increased on-campus collaboration

4. Increased WebEx adoption with staff and then faculty for class instruction

5. Addition of Cisco TelePresence

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• Facilitating collaboration to enhance:• Research

• Classes

• Foreign Exchanges

• Alumni relationships & Private sector relationships

• Virtual meeting places via WebEx• Improve Productivity

• Decrease travel time and cost

• Simulates the social proximity between students and teachers

• Cisco TelePresence further enhances productivity, collaboration and cost savings

• TelePresence enables participants to conduct virtual meetings from nearly any location creating a sense of being there in person

• TelePresence in higher education• Administration and cabinet meetings

• Dissertations

• Interviews and recruiting

• Student-professor meetings

Cisco Collaboration and Higher Education

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WebEx in Action: Staff, Faculty & Students - Kristin Lewis• Community Outreach – 2012

• Town Hall Meetings – Dr. Linda Gordon

• 20/20 Master Plan – Dr. Clive Houston Brown and Dr. Chip West

• Human Resources – Online Seminars

• Athletics – Student Participation

• Virtual Office Hours – faculty

• Jabber – Registration/Student Accounts

• Faculty and Staff• College of Law: Dr. Gilbert Holmes, Dr. Susan Exon

• Career Center: Mindy Baggish and Jen Morrajo

• Graduate Success Center – Linda De Jong

• Student with special circumstances• Transportation

• Health Issues

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Instructional Technology – Bryan Best

• Instructional technology support and training for faculty

• Cisco Jabber and WebEx

• Jabber as internal support tool

• Instant WebEx meetings for just-in-time support

• WebEx as option for faculty workshops

• Model effective use of technology

• Ideas for the future

• Project Squared

• DX 80 video endpoints at regional

campuses

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WebEx in Academia

Richard HasseAdjunct Sr. InstructorCollege of Business & Public Management

Dr. Patricia WhitmanSr. Adjunct FacultyPreliminary Administrative Services Credential

Dr. Janeane DimpelSr. Adjunct FacultyClear Administrative Services Credential

Dr. Jack MeekInstructor, Director of Master of Public Administration Program

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Faculty Use Case – Dr. Jack Meek• Dissertation Defense

• Collaboration with faculty and students

• Study group on complex systems and collaboration• Collection of Faculty and student researchers of collaborative studies and complex systems

connected with researchers across the country

• United States of America (University of Vermont, Penn State Harrisburg)

• Europe (Erasmus University, Bamberg University, Trinity College)

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Facilitates Guest Speakers• From Consumption to Conservation

• Scott Russell Sanders

• Melting Ice, Rising Seas, Shifting Shorelines

• John Englander

• Corporate Cultures – The Rights and Rituals of Corporate Life

• Terrence E. Deal

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Business Platforms – Richard Hasse

• Bring the Classroom to the professionally experienced undergrad and graduate student

• Group Discussion

• Multisite Access

• Case Study

• Video Presentation

• Peer Review• Virtual Office• Student Advising

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Classes offered in three formats

• Face-to-face class meetings

• Hybrid classes

• Online classes – combination of Blackboard and WebEx

Department of Organizational Leadership – Dr. Patricia Whitman

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Using WebEx to:• Demonstrate using the

whiteboard

• Share instructor desktop with students

• Share PowerPoint presentations

• Small group meeting with students

• Full class discussions

• Presentations by students

• Instructor resources site on Blackboard

• Lead instructor participation in the regional classes

• Lead instructor observations of courses on regional campuses

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Our Librarians are our Partners

Librarians provide online resources for Blackboard Courses

Provide student instruction on how to access library materials via Blackboard

Librarians use WebEx as the vehicle for short staff development programs on library services for teachers and students

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WebEx makes the difference to our online classes• Combination of Blackboard and WebEx makes a powerful instructional

platform

• WebEx provides the face-to-face interaction that brings life to the class

• Meetings in real-time allow students to experience the instructor to student, and student-to-student interactions necessary for effective learning

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WebEx in Academia – Dr. Janeane Dimpel

• Training program coaches

• Working with school district mentors

• Counseling students

• Enhancing the online learning experience

• Working in learning groups

• Defending final learning projects or papers

• Connecting students with international students

Let’s hear from two students as they share their webinar experiences

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Q&A

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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34

Jackson Helms

Collaboration Specialist – Public Sector WEST

(919) 392-2217

[email protected]

Everett Blake

Collaboration Specialist - Public Sector EAST

(408) 922-5345

[email protected]

Next Steps – Contact Us

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Thank you