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WEBSITE MONITORING – TRAVEL EDITION TRUSTe PRIVACY INDEX www.truste.com | twitter.com/truste © TRUSTe, Inc. 2013 All Rights Reserved. LEARN MORE TOP FINDINGS TRAVEL ADVERTISING PRACTICES Found 373 unique 3rd parties TRUSTe identified 373 unique companies tracking users2 These 373 companies were responsible for 1187 occurrences of tracking across travel portals and airlines The average number of tracking occurrences in the Travel industry Advertising 3rd Parties With the summer travel season heating up, TRUSTe helps businesses understand the tracking activity on corporate domains. We also reveal which 3rd parties are advertising related and further, subscribe to advertising industry associations dedicated to enforcing practices of notice and choice to consumers across online travel portals and airlines. Website tracking can provide businesses with valuable data on their consumers. It helps them to offer content and ads personalized to user interests. Insodoing, businesses need to ensure they carefully monitor the approved 3rd parties on their websites as well as provide consumers with transparency and choice over their privacy preferences. Targeted advertising can provide consumers with customized ads that support their travel plans with the best deals on their destination of choice. Consumers can exercise their privacy rights via the Ad Choices icon by opting out or by clearing the cookies in their browser settings. • There is more 3rd party tracking activity on travel portals than airline websites globally but, affiliation to advertising associations is also high • EU airline websites have the highest average of third party trackers, just exceeding travel portals • EU airline websites also have the lowest percentage of advertising association affiliations • Middle East and Asia airline websites have negligible affiliation to advertising associations * non-advertising accounts for social media or social sharing tools, analytics, etc. 1. Alexa top travel websites 2013 2. TRUSTe Website Monitoring Service Global Travel Portals U.S. Airlines EU Airlines Middle East + Asia Airlines 516 386 262 23 TRUSTe further used its scanning technology to determine the level of advertising on global travel sites. We then analyzed which of the advertising 3rd parties are members of 1 or more of the leading self-regulatory advertising associations for consumer best practices. 1187 Total Trackers Discovered Global Travel Portals U.S. Airlines EU Airlines Middle East + Asia Airlines 65 40 66 12 3rd Party Tracker Average ANALYSIS OF THE TOP 25 GLOBAL TRAVEL WEBSITES POWERED BY TRUSTE WEBSITE MONITORING TECHNOLOGY1 EU Airlines U.S. Airlines Global Travel Portals 55% 45% Advertising Affiliation No Affiliation Affiliation by Advertising 3rd Parties 67% 33% 78% 22% 79% 21% 69% 31% Advertising Non-Advertising* No Advertising Affiliation Advertising Affiliation 67% of the advertising related 3rd party tracking is affiliated with:

TRUSTe Privacy Index, Website Monitoring - Travel Edition 2013

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Infographic on analysis of the top 25 global travel websites powered by TRUSte website monitoring technology that can provide businesses with valuable data on their consumers without violating any online privacy regulations. Visit http://www.truste.com/products-and-services/enterprise-privacy/website-tracker-cookie-audit to see our website tracking services in action.

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Page 1: TRUSTe Privacy Index, Website Monitoring - Travel Edition 2013

WEBSITE MONITORING – TRAVEL EDITION

TRUSTe PRIVACY INDEX

www.truste.com | twitter.com/truste © TRUSTe, Inc. 2013 All Rights Reserved.

LEARN MORE

TOP FINDINGS

TRAVEL ADVERTISING PRACTICES

Found 373 unique 3rd parties

TRUSTe identified 373 unique companies tracking users2

These 373 companies were responsible for 1187 occurrences of tracking across travel portals and airlines

The average number of tracking occurrences in the Travel industry

Advertising 3rd Parties

With the summer travel season heating up, TRUSTe helps businesses understand the tracking activity on corporate domains. We also reveal which 3rd parties are advertising related and further, subscribe to advertising industry associations dedicated to enforcing practices of notice and choice to consumers across online travel portals and airlines.

Website tracking can provide businesses with valuable data on their consumers. It helps them to o�er content and ads personalized to user interests. Insodoing, businesses need to ensure they carefully monitor the approved 3rd parties on their websites as well as provide consumers with transparency and choice over their privacy preferences.

Targeted advertising can provide consumers with customized ads that support their travel plans with the best deals on their destination of choice. Consumers can exercise their privacy rights via the Ad Choices icon by opting out or by clearing the cookies in their browser settings.

• There is more 3rd party tracking activity on travel portals than airline websites globally but, affiliation to advertising associations is also high

• EU airline websites have the highest average of third party trackers, just exceeding travel portals• EU airline websites also have the lowest percentage of advertising association affiliations• Middle East and Asia airline websites have negligible affiliation to advertising associations

* non-advertising accounts for social media or social sharing tools, analytics, etc.

1. Alexa top travel websites 2013

2. TRUSTe Website Monitoring Service

Global Travel Portals

U.S. Airlines

EU Airlines

Middle East + Asia Airlines

516

386

26223

TRUSTe further used its scanning technology to determine the level of advertising on global travel sites. We then analyzed which of the advertising 3rd parties are members of 1 or more of the leading self-regulatory advertising associations for consumer best practices.

1187 Total Trackers Discovered

Global Travel Portals

U.S. Airlines

EU Airlines

Middle East + Asia Airlines

65

40

6612

3rd Party Tracker Average

ANALYSIS OF THE TOP 25 GLOBAL TRAVEL WEBSITES POWERED BY TRUSTE WEBSITE MONITORING TECHNOLOGY1

EU Airlines U.S. AirlinesGlobal Travel Portals

55%45%

Advertising A�liation

No A�liation

A�liation by Advertising 3rd Parties

67%33%

78%

22%

79%

21%

69%

31%

Advertising

Non-Advertising* No Advertising A�liation

Advertising A�liation

67% of the advertising related 3rd party tracking is a�liated with: