Training Practices

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    Snapshot of Training Practices

    Key trends in learning initiative investments:Direct expenditures, as a percentage of payroll and learning hours,have remained stable over the last several years.There is an increased demand for specialized learning that includesprofessional or industry-specific content.The use of technology-based learning delivery has increased from

    11 percent in 2001 to 33 percent in 2007.

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    Snapshot of Training Practices (cont.)

    Self-paced online learning is the most frequently used type oftechnology-based learning.Technology-based learning has helped improve learning efficiency,and has resulted in a larger employee learning staff member ratio.The percentage of services distributed by external providersdropped from 29 percent in 2004 to 25 percent in 2007.

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    Table 1.8 - Comparison of BEST Award Winnersand Benchmark Companies

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    Table 1.7 - Characteristics of BESTAward Winners

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    Figure 1.4 - The 2004 ASTDCompetency Model

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    Snapshot of Training Practices (cont.)In most companies training and development activities areprovided by trainers, managers, in-house consultants, andemployee experts.They can also be outsourced.

    Training and development can be the responsibility ofprofessionals in human resources, human resourcedevelopment, or organizational development.

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    Snapshot of Training Practices (cont.)As companies grow and/or recognize the important role oftraining for business success, they form an entire trainingfunction, which may include instructional designers,instructors, technical training, and experts in instructionaltechnology.To be a successful training professional requires staying up-to-date on current research and training practices.

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    Training facts and figuresAmerican Society for Training & Development tells the keytrends:Direct expenditure, as a percentage of payroll and learninghours, have remained stable over the last several yearsThere is an increased demand for specialized learning thatincludes professional and industry- specific content

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    Training facts and figuresThe use of technology based delivery has increased from11percent in 2001 to 33 percent in 2007Self-paced online learning is the most frequently used type oftechnology-based learning

    Technology-based learning has helped improve the learningefficiently, as shown by increase in reuse ratio

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    Training facts and figuresThe percentage of services distributed by external providersdropped from 29% in 2004 to 25 percent in 2007Of 134 $ spent on training 62% is for internal costs such astraining staff, salaries, course development, 25% is forservices provided by external providers , 1% is for tuitionreimbursement

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    Training Investment LeadersHigh investment in training practices improves :profitability,customer and employee satisfaction,

    and ability to retain employees

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    Companies recognize training contributes tocompetitiveness

    PfizerLockheed MartinIntel

    SteelcaseBooz Allen HamiltonThey invest 4 to 10 percent of payroll in training

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    Characteristic of best award winners

    Alignment of business strategy with training & developmentVisible support from senior executivesEfficiency in training and development through internalprocess improvements, use of technologyInvestment in t & dDifferent learning opportunities provides

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    Characteristic of best award winners

    Measurement of effectiveness and efficiency of t & dactivitiesNon training solutions for performance improvement used,including organization development & process improvement