Training as Consultancy

Training as Consultancy

Training

The term training refers to the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies.

Training Approches

Traditional Approach Organizations holding the traditional view believed that

managers are born and not made. They also believed that training is a very costly affair and not

worth. Organizations used to believe more in executive pinching. Modern approach Modern Organizations have realized the importance of

corporate training. Training is now considered as more of retention tool than a

cost. The training in Industry is believed to be changed to create a

smarter workforce and yield the better results.

Types of Training Training can be generally categorize such training

as on-the-job or off-the-job.

On-the-job training takes place in a normal working situation, using the actual tools, equipment, documents or materials that trainees will use when fully trained. On-the-job training has a general reputation as most effective for vocational work.

Off-the-job training takes place away from normal work situations — implying that the employee does not count as a directly productive worker while such training takes place. Off-the-job training has the advantage that it allows people to get away from work and concentrate more thoroughly on the training itself. This type of training has proven more effective in inculcating concepts and ideas.

Training Objectives

Individual Objectives – help employees in achieving their personal goals, which in turn, enhances the individual contribution to an organization.

Functional Objectives – maintain the department’s contribution at a level suitable to the organization’s needs.

Organizational Objectives – assist the organization with its primary objective by bringing individual effectiveness.

Societal Objectives – ensure that an organization is ethically and socially responsible to the needs and challenges of the society.

Pfizer NHS Training Solutions

Pfizer NHS Training Solutions is a national team of Training Consultants, working with NHS organisations across the UK to deliver training and development workshops.

They provide training for Appraisal Training Change Leadership Leadership Communication Skills Team building

IBM Customer Training

IBM is worldwide known for training of its customers.

The customers at IBM are trained through their interactive website.

The customers being the centre focus of the organization are made familiar to their products and making the products user-friendly through training.

Consultancy

Consultant A consultant (from the Latin consultare means "to discuss") is a professional who provides advice in a particular area of expertise such as accountancy, the environment, technology, law (tax law, in particular), human resources, marketing, medicine, finance, economics, public affairs, communication, engineering, sound system design, graphic design, or waste management.

Consultancy Services Consultancy services are one particular type of service delivered under a contract for services. They are distinguished from other contracts for services by the nature of the work performed.

Management consulting

Management consulting refers to both the industry of, and the practice of, helping organizations improve their performance, primarily through the analysis of existing business problems and development of plans for improvement

Many consulting firms are organized in a matrix structure, where one 'axis' describes a business function or type of consulting: for example, strategy, operations, technology, process improvement, HR, sales, etc. The second axis is an industry focus: for example, oil and gas, retail, automotive. Together, these form a matrix, with consultants occupying one or more 'cells' in the matrix. For example, one consultant may specialize in operations for the retail industry, and another may focus on process improvement in the downstream oil and gas industry

Training and Consultancy

In today’s competitive and global economy, developing and distributing expertise is essential to business goals accomplishment. A well planned effective training program can disseminate suitable knowledge and cut down an organization’s time to competence. Organizations that are short of these training resources and expertise often perceive outsourcing as a feasible key

Importance of Training Consultancies

It helps in enhancing company’s image It helps in strengthening the team spirit It helps in applying knowledge, developing

core competencies, and reducing work load It helps in improving the work relations It helps in developing focused and inspired

staff It leads to greater chances of success

Areas of Consultant Expertise

Management Development Management Development is best

described as the process from which managers learn and improve their skills not only to benefit themselves but also their employing organisations

Health & Safety Training Sales Training

Leadership Leadership is the act of providing guidance,

direction and control for a team. Leadership includes taking charge, exhibiting authority, and exerting influence.

Applications: Understanding Leadership under pressure. Bringing out previously latent leadership qualities. Helping leaders hone their skills. Helping overly assertive leaders gain greater

balance

Team Building Teamwork is a cooperative effort by members of a team to achieve

a common goal. Teambuilding occurs when a group of people with complementary personal strengths commit to achieve certain focused performance results.

Applications: Building Morale Intact teams use this program to improve focus. Teambuilding when under pressure is taught in both seminars. Cross Functional Teams from various disciplines and across all

departments Excessive competition between teams, divisions, and retail stores

Interpersonal Skills Communication Skills Effective communication occurs when all parties

involved reach a mutual understanding, not necessarily an agreement, but full understanding of what has been said.

Applications: Learning to communicate under pressure Using Verbal and Non-verbal communications Challenging all your assumptions about

communications

Time and Resource Management The ability to structure time and resources allocated

so that the demands of the work setting are met as efficiently as possible.

Applications: Managing time and resources under pressure. Learning to use your most valuable resources -

your employees and staff. Using all your available resources to stop limiting

performance.

Benefits of Training as Consultancy

The three major training and learning solutions provider to organizations and individuals in Indian Industry are

NIS Sparta –

The Reliance Anil Dhirubhai Ambani Group Company. It offers customized solutions for Top management, Middle management and Supervisory level. Its business units are: Enterprise Business Unit (EBU), Educational Service Business Unit (ESBU), and Reliance Strategic Business Unit (RSBU).. It is providing training services to American Express, Thermax, Mahindra Finance, Coca-Cola, IBM, Maruti, Godrej & Boyce, Accenture, APAC, and Pantaloon.

Karrox – A Mumbai based training organization, is a leader in high - end latest technologies training in the IT, BPO and Mobile telephony industry.. It is providing training services to Wipro Infotech, ABN Amro, Tata Consultancy Services, State Bank of India, HCL, Indian Navy, Cap Gemini, Global Telesystems, South Eastern Coal Fields, Persistent Technologies, Godrej Infotech, Times of India, Reliance Infocomm, Reliance Industries, Seimens, Union Bank of India, and Infosys.

Aptech Training Solutions –

A division of Aptech Limited. It is offering an entire range of performance solutions like Customer Service Training, Soft Skills, Product Training, Process Training, Sales Training, and Managerial Development Training that assist in overcoming various business challenge areas. It keeps the trainees up to date with the latest learning and professional curriculum in the industry. It is providing training solutions and services to Indian Oil, Motorola India, ICICI, Bayer, National Thermal Power Corporation, Gas Authority Of India, Delhi Police, Standard Chartered Bank, Maruti Udyog, Electrolux Kelvinator, Dabur, Valvoline Cummins, Mahindra & Mahindra, Blue Star, HP, and Onida.

Training Modules at Consultancies

MANAGEMENT DEVELOPMENT Conflict Management Managing Diversity Project Management Stress Management Time Management Senior Management Workshops


SALES Negotiation Skills Sales Technique

CUSTOMER CARE Customer Care Training Managing Customers


HUMAN RESOURCE HR Administration Induction Training Recruitment & Selection Successful Appraising


PERSONAL DEVELOPMENT COURSES Assertive Skills Building Confidence Coping with Change Interview Techniques Maximize Potential One to One Coaching (Material used in

tailor made to specific development Need )

TRAINING IS LIFE TIME EDUCATION

TRAINING TO LIFE TIME EDUCATION

HISTORY OF TRAINING

Training has always been an essential part of human life.

Education in Rome and Greece. Modern concept of technical training are deeply rooted in the

lessons of early human history. Socrates, Plato & Aristotle were the principal contributor to modern

educational dogma. In middle ages Prominence of Christianity , education evolved under the direction

of Augustine , St. Aquinas. The Renaissance

HISTORY OF TRAINING

Education in industrial era

In 20th Century

Computer age

Alternative media techniques

Corporate University The natural extension of a business's in-house training

structure and facilities

An emerging aspect of the field of strategic human

resource development

A common tool in the application of strategic Corporate University education is the use of management

development centers

Types of training

Coaching and mentoring Group training Job Shadowing Conferences and lectures Formal education Courses or workshops

Training As Outsourcing

Outsourcing is one of the most essential parts of training strategies. Training Outsourcing provides industry professional to work with an organization in achieving its training and development objectives.

Training outsourcing is of two types

1. Select training outsourcing – In this type selected training activities are outsourced

2. Comprehensive total training – In this type, the entire training function is outsourced

According to recent research, 30% of training expenditure goes to training consultancies. In government agencies, and business services sector, about 80% of the budget goes to consultants. It was also discovered that 60% of the organizations outsource custom content development, which in turn, results in significant cost savings. The research shows that the cost of custom content development has been reduced to 50% from 30% in the last few years. To save cost, companies are now outsourcing other functions like learning management systems (LMS), training administration, etc as well.

Benefits Of Outsourcing

Challenges Of Outsourcing

Training Providers in Outsourcing

Accenture Learning RWD Technologies Geo Learning General Physics – GP NIIT, Ltd. Element K Adayana IBM Learning Solutions Delta College Raytheon Professional Services Affiliated Computer Services, Inc. (ACS) Convergys Global Knowledge

Target Audience

Bibliography

www.google.com www.Naukrihub.com www.citehr.com www.wikipedia.org

THANK YOU

Documents

Training as Consultancy