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TOWES UPDATES

TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

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Page 1: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES UPDATES

Page 2: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

AGENDA

What’s new with…• TOWES

• Staff

• Distributorships

• Sales and Marketing

• the TOWES product line• Assessment and training solutions

• New products

• Update processes

Page 3: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

The TOWES Team

Page 4: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

The TOWES Team

• Production TeamAlisa Foreman

Fatma Suleiman

Evangeline Managat

Test and product sales

Distributorships

Processing test booklets

Customer support

Page 5: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

The TOWES TeamProduct Development Team

Melissa Gardner

Meghan Barton

Kaesy Russnak

Melissa Wheeler

New product development

Research & national initiatives

Consulting & training solutions

Website & marketing

Page 6: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

The TOWES Team

• Operations TeamConrad Murphy

Krista Medhurst

Tara Gray

Business Development

Operations & Finance

Page 7: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

New TOWES Distributors & Customers

Page 8: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

New TOWES Distributors

Portage College – AB

Okanagan College – BC

ISETS (Interior Salish Employment and Training Society) – BC

Mine Training Society – NWT

Page 9: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

New TOWES DistributorsCollège Lionel-Groulx and 10 sub-distributors:

Cégep Beauce-Appalaches

Cégep de Chicoutimi

Cégep Limoilou

Cégep Marie-Victorin

Cégep de l’Outaouais

Cégep de Sainte-Hyacinthe

Cégep de Sept-Îsles

Cégep de Sherbrooke

Cégep de Trois-Rivières

Institut de formation aérospatiale (IFA)

Page 10: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES User Categories• Distributors

Work directly with TOWES

May resell assessments

Some have exclusivity within a region

• Third-Party Agreement HoldersWork directly with an existing distributor

Terms of use negotiated directly with a distributor

May not resell assessments

Page 11: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES Distributors & Third-Party Users

• Approximately 250 Distributors and Third-parties using TOWES across Canada

Page 12: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

New Customers

Canadian Home Builders

Canadian Coast Guard

BC Aboriginal Mine Training Association

Tri Arch Adult Learning

John Howard Society of Ottawa

Xstrata Nickel

Newmont

Chinook Edge School District

Page 13: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Policy and Procedure Update

Page 14: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Administrator Training

Page 15: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Administrator Certification

Online training and certification exam

All test administrators must complete this training before the end of November

Starting December 1st, 2010 results will only be issued to certified administrators

Training is intended for TOWES users only –inactive administrators will be deleted

Training will continue to be offered free of charge – fees will be implemented at a later date

Page 16: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Online Testing DocumentationAll test administration documentation is now online, including:

Preparation Guide

Administrator’s Handbook

Test Site Record (completed online)

Guide to Interpreting Results

Update client information

Lead Administrators may view all their authorized test users

Page 17: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Quality Measures

• Ensure consistency in test administration

• Ensure accuracy of results

• Protect the rights of the test taker (confidentiality and fairness in testing)

• Currently, over 700 individuals administer TOWES across Canada

Page 18: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Sales, Marketing and Promotion

Page 19: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES Sales 09/10

• 13,299 tests sold

Page 20: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES Sales 09/10

• G-Series most popular

• Apprenticeship and Administrative strong sellers

• Busiest months for sales and production March – June

• Largest increase in sales – French versions

Page 21: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Marketing - towes.com

Page 22: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES on Twitter

• Have a need for #EssentialSkills training at your org? Contact us about receiving TOWES ESO licenses at no-cost http://www.towestimes.com/9:15 AM Oct 7th via web

• Life_Literacy Take the International Literacy Day Challenge on September 8. This year’s theme is workplace: Take a professional development course. #ILD 1:32 PM Sep 7th via HootSuite Retweeted by TOWES_BVC

• Latest: Improving Workplace #Literacy Saves Lives http://www.digitaljournal.com/pr/78594 8:40 AM Jul 22nd via web

Page 23: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES on facebook

Page 24: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Online Marketing

TOWES Times Blog

Announcements & News

Quick links

TOWES, Literacy and Essential Skills Community of Practice – coming soon

Page 25: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Online Marketing

• TOWES Endorsement Program – coming soonOpportunity to market distributor’s products

Could include ES tools, training programs, work readiness, etc. Must relate to the TOWES product line

Formal review of the product against a set series of criteria

Endorsed products will be marketed through website and other sources

Page 26: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Current Product Line

Page 27: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES Assessments

• Complete Product Line:General Series (G1, G2, G3)

Sector Series (Manufacturing, Apprenticeship, Admin, Aerospace, Trucking, Health)

French (G-Series, Apprenticeship, Admin, Manufacturing )

TOWES Online (G2)

Page 28: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

TOWES Health

New version of TOWES available for use in low stakes testing

Level 2/3 test best used for entrance to employment and in training programs

Dental Assistants, Aides, Patient Services Associates, Lab Technicians, Practical Nurses

Page 29: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Training Solutions• Hard-copy Essential Skills materials:

Building Workplace Essential Skills

A Day on the Job

• Online Essential Skills materials:Essential Skills Online

Essential Skills Direct

• Other (for Immigrants): Winning Label – Introduction to WHMIS

On Target!

Success in the Workplace

Drug Speak

Page 30: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Professional Development

• Introduction to TOWES and Essential Skills

• Custom training:Understanding and interpreting TOWES test results

Case studies and best practices in workforce training and development

Developing curriculum and integrating Essential Skills into college-based programs

Page 31: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Data Analysis & Consulting

• Data analysis and reporting:an in-depth look at the Essential Skill levels of a particular group or population

Findings report

• Consulting:training and program design, strategic HR planning such as recruitment, promotion, succession planning or training

Page 32: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Bow Valley College Products

• Success in the WorkplaceCommunications and business skills training for professional immigrants

16 weeks (3 hours classroom / 3 hours online)

Train the trainer session

Page 33: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Bow Valley College Products

• Canadian Drug SpeakHealth care professionals in medicine, nursing and pharmacy

CD-ROM and booklet

Accurate pronunciation of 1000 Canadian drugs

Page 34: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Workplace Essential Skills Certification Training

• Entry-Level Certification

• January 17th to 21st in Calgary

• Carol Macleod and Associates

• Seats reserved for distributors and third-parties until November 16th

• Info @ towes.com

Page 35: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Purchasing and Ordering Information

Page 36: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Ordering Information – Other Products

• Testing Productsordered through distributors

standardized pricing

• Training Products ordered through distributors (wholesale pricing)

standardized pricing

• Consulting, Analysis and Otherarranged through distributors

pricing based on scope of work

Page 37: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

$ Special Conference Pricing $

Offer valid until November 30th, 2010

10 % discount:General Series (excluding the G2)

Sector Series (Health, Manufacturing, Office Administration)

French

15% discount on all training products (ESO, BWES, Winning Label, On Target)

Only available for conference delegates

Contact TOWES for details and restrictions

Page 38: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

For More Information

Krista Medhurst

(403) 410-3201

[email protected]

Page 39: TOWES UPDATES dc towes updates.pdf · 2010-12-02 · Train the trainer session. Bow Valley College Products • Canadian Drug Speak ... and pharmacy CD-ROM and booklet Accurate pronunciation

Thanks!