Tivoli StorageManagerMessagesVersion 4 Release 1

Tivoli StorageManagerMessagesVersion 4 Release 1

Note!Before using this information and the product it supports, be sure to read thegeneral information under Notices on page 1387.

This publication is also available in a softcopy form that can be viewed with theIBM BookManager READ licensed program or the Adobe Acrobat Reader.

First Edition (July 2000)

This edition applies to Version 4 Release 1 of the Tivoli Storage Manager for AIX ,AS/400, HP-UX, Sun Solaris, Windows (5698-DRM, 5698-TSM); MVS and OS/390

(5697-DRS, 5697-TS9, 5698-DRM, 5698-TSM); Tivoli Data Protection for Lotus Notes

(5698-DPN), Tivoli Data Protection for Oracle (5698-DPO), Tivoli Data Protection forMicrosoft SQL (5698-DPS), Tivoli Data Protection for Microsoft Exchange (5698-DPX),Tivoli Space Manager (5698-SPM) and to all subsequent releases and modifications untilotherwise indicated in new editions.

Order publications through your sales representative or the branch office serving yourlocality.

Your feedback is important in helping to provide the most accurate and high-qualityinformation. If you have comments about this book or any other Tivoli Storage Managerdocumentation, please see Contacting Customer Support on page xv.

Copyright International Business Machines Corporation 1993, 2000. All rightsreserved.US Government Users Restricted Rights Use, duplication or disclosure restricted by GSAADP Schedule Contract with IBM Corp.

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiMessages Not Appearing in This Publication . . . . . . . . . . . . . . . . . . . . . . . . vii

Softcopy Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Tivoli Storage Manager Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Related AS/400 System Publications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Referenced MVS System Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Related IBM Hardware Products Publications . . . . . . . . . . . . . . . . . . . . . . . xiii

IBM International Technical Support Center Publications (Redbooks) . . . . . xiv

Referenced Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Software Developers Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Tivoli Storage Manager Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Reporting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Translations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Summary of Changes for Tivoli Storage Manager . . . . . xixChanges for Version 4 Release 1July 2000 . . . . . . . . . . . . . . . . . . . . . . . xix

Part I. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Understanding Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Message Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2. Obtaining Help with Tivoli Storage Manager 9Internet and IBMLink Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

iiiTivoli Storage Manager Messages

IBMLink/ServiceLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Describing the Error with Keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Component Identification Keyword . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Type-of-Failure Keyword. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Command Keyword. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Function Keyword. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Obtaining Online HELP (Get Help on Error Messages) . . . . . . . . . . . . . . . . 12

Contacting Your Service Representative . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Running Trace Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Messages That Do Not Appear in This Publication. . . . . . . . . . . . . . . . . . . . 13

Part II. Server Messages: Common and PlatformSpecific (ANR); Client Events Logged to Server(ANE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 3. Common and Platform Specific Messages(ANR0100ANR9999) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 4. Client Events Logged to Server(ANE40004999). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1083

Part III. Client Messages . . . . . . . . . . . . . . . . . . . . . . . . 1091

Chapter 5. Client Message Repository File(01000199) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1093

Chapter 6. Application Program Interface(02000479) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1097

Chapter 7. Client Common Messages (10001999) 1115

iv Version 4 Release 1

Chapter 8. Command-Line Client Messages(10533999). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1155

Chapter 9. Enterprise Management (25002999) 1197

Chapter 10. Client Event Logging (40004999). . . . . . . 1203

Chapter 11. Graphical User Interface Client(50005999) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1213

Chapter 12. Macintosh Backup-Archive Client(60006999) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1229

Chapter 13. Windows Backup-Archive Client(70007999) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1231

Chapter 14. Administrative Command-Line Client(80008499) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1237

Chapter 15. Tivoli Space Manager (90009999) 1249

Part IV. Tivoli Data Protection ApplicationClient Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1337

Chapter 16. Tivoli Data Protection for Lotus Notes(09000999) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1339

Chapter 17. Tivoli Data Protection for MicrosoftSQL (ACO03015203) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1353

Chapter 18. Tivoli Data Protection for Oracle(05000599) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1383

Part V. Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1385

vTivoli Storage Manager Messages

Appendix A. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1387Programming Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1389

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1390

Appendix B. API Return Codes with Explanations 1393

Appendix C. Allocating Additional Server Memory 1447

Appendix D. I/O Error Code Descriptions for ServerMessages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1449

Completion Code and Operation Code Values. . . . . . . . . . . . . . . . . . . . . . 1450

Completion Code Values Common to All Device Classes . . . . . . . . . 1451

Completion Code Values for Media Changers. . . . . . . . . . . . . . . . . . 1452

Completion Code Values for Tape and Optical Drives. . . . . . . . . . . . 1454

Operation Code Values for Tape Library Devices . . . . . . . . . . . . . . . 1455

Common Values for ASC and ASCQ Codes . . . . . . . . . . . . . . . . . . . . . . . 1456

Windows NT Event Log Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1460

Appendix E. Device Errors in AIX System Error Log 1461

Appendix F. Checklist for Contacting your ServiceRepresentative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1465

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1467

vi Version 4 Release 1

Preface

Tivoli Storage Manager (TSM) is a client/server program thatprovides storage management services to customers in a multivendorcomputer environment. TSM provides an automated, centrallyscheduled, policy-managed backup, archive, and space managementfacility for file servers and workstations.

This publication contains explanations and suggested actions formessages issued by the Tivoli Storage Manager server program forstorage management services, the administrative client graphical userinterface, administrative command line client, and backup-archiveclient.

Messages Not Appearing in This PublicationMessage numbers in the range ANR01000120, and any with 9999are not published in this manual. They are considered severe errorsand shoul