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Tim WallisCEO & Founder
What’s new in SharePoint and Office 365
09:35 What’s new in SharePoint Online and SharePoint 2016, Chris O’Brien, MVP
10:15 Fresh: Accelerating your move to SharePoint, David Bowman
10:55 Break
11:10 Upgrade options to SharePoint Online or SharePoint 2016, Ben Athawes & Sergey Zelenov
11:40 SharePoint as the Centre of your Digital Workplace – How other Office 365 Services such as
Video, Planner, Delve, Power BI, Sway & OneDrive allow you to deliver what your employees really
need, Steve Goodman, MVP
12:15 Breakout sessions:
• Office 365 Service Introduction, David Francis
• Maximising your investment – how supporting Office 365 and SharePoint ensures long-
term gains, Jamie Nicholson
• Modern security threats, Tristan Watkins
12:45 Understanding ROI and creating a 3 year roadmap, Tim Wallis, CEO
13:00 Lunch
We’re changing the way the world works We’re putting Delve on every device
We’re helping Canon digitally transform
My aim is to deliver the best solutions in the world
And have the best partnerships in the world
PlanningWhat can you get for free?
What ROI can you achieve?
What do the staff need?
What should you do first?
Creating your value journey
Look for quick wins
Show me the money
Understanding Return on Investment (ROI)
18%
51%
35%Reduction of time
A 25% increase in productivity!
Let me put that in real figures
An average organisation with 2500 staff,
with an average salary of £35k per year
and average staff retention, recruitment and incentives.
Could save £25 million in wages
Hire 563 less staff
Increase their net margin by 1.14%
Even if you only get 10% of those savings, is it worth it?
Content and Code ROI Tool
Content and Code ROI Calculation Tool
Key drivers for adoption of employee collaboration and social collaboration
How to use: please only edit the Yellow cells
Staff
Number of staff5,000
Average salary35,000
£
Hours worked oper week40
£
Overhead percentage30%
uplift for National Insurance contributions, benefits package, pension, office equipment, IT equipment, office floor space, desk, etc
Staff recruitment cost per person5,000
£
Staff on boarding/training cost pp5,000
£
Your staff attrition rate12%
Financials
Your revenue 197,000,000£
Your net profit20,000,000
£
Increase in productivityBased on the McKinsey, The Social Ecomony Report
Based on 5,000 staff earning35,000
£ average per yearYour wage bill 175,000,000
£ Plus an overhead 52,500,000£
uplift for NI contributions, benefits package, pension, office & IT equipment, office floor space, desk, etc
Your total staff costs 227,500,000£
Boost in productivity expected to be 20%-25% when introducing social collaboration Based on the McKinsey, The Social Ecomony Report
22.5% increase in productivity is equivalent to 51,187,500£
saving on wages every year
22.5% increase in productivity would equate to1,125
less staff
1125 less staff per year would save a total of 62,437,500£
including recruitment and on boarding costs
Or you could expand the company by 22.5% and not have to hire more staffIf you gain only 20% of the expected benefits, this would mean
4.5% increase in productivity is equivalent to 10,237,500£
saving on wages every year
4.5% increase in productivity would equate to225
less staff
225 less staff per year would save a total of 12,487,500£
including recruitment and on boarding costs
Or you could expand the company and not have to hire more staff
What this could mean to your profit based on only20% of the expected benefits
Your current revenue 197,000,000£ Potential revenue increased by 197,000,000£
Your current net profit 20,000,000£
10.2% Margin
Potential net profit increased to 32,487,500£
16.49% Margin
Net Margin Increase of 6.34%
Decrease in staff attrition
Based on Gallup Consulting "Employee Engagement, What's Your Engagement Ratio?"
Your staff attrition rate12% (Industry average is 15%)
Number of staff lost each year600
Cost of recruitment and onboarding6,000,000
£ (This is only the recruitment and onboarding cost, not any wages)
51% decrease in staff attrition would save3,060,000
£ in recruitment and onboarding costs each year
51%decrease in staff attrition would mean 306
less staff to recruit and onboard each year
If you gain only20%
of the expected benefits, this would mean
10% decrease in staff attrition would save612,000
£ in recruitment and onboarding costs each year
10% decrease in staff attrition would mean 61.20
less staff to recruit and onboard each year
What this could mean to your profit based on only20%
of the expected benefits
Your current revenue 197,000,000£
Potential revenue increased by 197,000,000£
Your current net profit20,000,000
£ 10.2% Margin
Potential net profit increased to20,612,000
£ 10.46% Margin
Net Margin Increase of 0.31%
Connected OrganisationBased on the McKinsey, The Social Ecomony Report
Employees spend 20% of their work week (or one whole day per week) looking for internal information or tracking down colleagues who can help with specific tasks.
35% of this time could be saved by using social technologiesBased on 5,000
staff working 40
hours per week
Total time spent searching for information is 40,000
hours per week
Time that could be saved is 14,000
hours per week
Or you could employ 350
less people
The time saving equates to 12,250,000£
saving in salaries alone
Or 15,925,000£
saving in salaries and overheads
If you gain only 20%of the expected benefits, this would mean
Time that could be saved is 2,800
hours per week
Or you could employ 70
less people
The time saving equates to 2,450,000£
saving in salaries alone
Or 3,185,000£
saving in salaries and overheads
What this could mean to your profit based on only 20%of the expected benefits
Your current revenue 197,000,000£
Potential revenue increased by 197,000,000£
Your current net profit 20,000,000£
10.2% Margin
Potential net profit increased to 23,185,000£
11.77% Margin
Net Margin Increase of 1.62%
Net Profit Increase
Based on
The Gallup (2009) research found that companies with engaged staff have up to 27% higher profits.
Profit increase
27%
Your current net profit20,000,000
£
10.2% Margin
Potential net profit increased to25,400,000
£
12.89% Margin
Net Margin Increase of
2.74%
What this could mean to your profit based on only20%
of the expected benefits
Your current revenue197,000,000
£
Potential revenue increased by197,000,000
£
Your current net profit20,000,000
£
10.2% Margin
Potential net profit increased to21,080,000
£
10.70% Margin
Net Margin Increase of
0.55%
Input your company details and the tool will calculate ROI based on McKinsey, IDC, Gartner and Gallup reports.
What do
yo
ur
staff n
eed?
Today
Directors Pain Points
Inconsistency of data
Out of date data
Immediacy of communication
on any device
Outcome
• Little trust in data
• Decisions delayed due to lack of information
• Internal document sensitivity leads to ineffective working with external parties
John spends the afternoon
emailing the actions and
supporting documents from the
morning meeting
Director of
Partner
organisation
is irritated
Problem 1
unresolved
He then turns his
attention back to
Problem 1, which has
worsened because of
the delay, and is now
negatively impacting
costs for the
company…Apologies Ben
I’m going to
have to cancel
our golf this
afternoon
He spots some questionable
data and telephones a
colleague to query the figures
John emails
his query to
Philippine
and boards
his flight
Today
Executive EfficiencyDirector
40 minutes before
his flight John
receives an urgent
email about a
different issue, but
he has no access to
the supporting
documents from
his laptop
Problem 1
unresolved
Problem 2
unresolved
Philippine unavailable as
she is in a meeting
John is involved with a company acquisition. It is
very sensitive and he’s reviewing the presentation
that he will be giving in the morning. It’s an
imminent purchase so his timely input is required
Hello this is Philippine. I’m sorry I cannot take your call, please leave a message...
John cannot open
the attachment
until he reaches
the offices
Philippine has emailed a response to his query
but he cannot open the attachment on the go
John spends his
flight looking
through
offline folders and
old emails trying to
resolve the data
The meeting proceeds
satisfactorily but John remains
uncomfortable about the
integrity of the data
I still don’t
know if I trust
this data. How
do I know if its
3 weeks old?
Unfortunately the
data in this
developing market is
a bit flakey
John lands and travels
straight to his meeting
Attachment too
large to download
Another partner in India dials
in to the telephone discussion
but cannot see the pptx
Philippine is in a meeting in France and
types an instant IM reply from her laptop
Executive Efficiency Director
John catches
his flight
while
Philippine
finds his
presentation
on Delve
40 minutes before
his flight John
receives an urgent
email. He has full
access to the
supporting
documents and
deals with the
query immediately
Tomorrow
He starts to check the presentation that
he will be giving in the morning. He
spots some questionable data and IM’s
a colleague to query the latest figuresProblem 1
resolved
Outcome
• Trust in company data
• Close and strategic relationship with partners
• Agility / ability to switch focus and take advantage of changes
Efficient sharing of
meeting actions and all
meeting participants
feed revisions into one
central document.
Things have gone well
and John praises his
team
Great shot
John spends the
afternoon playing golf
with the Director of a
Partner company.
The quality time leads
to a new opportunity
being discovered
He synchs his presentation
with the updated data while
he is on the go and has all
the right information
straight away
He traps the salient
points into a
document shared in
real time with all the
meeting participants
Problem 2
resolved
While John is
the air
Philippine
corrects the
graphs in the
presentation
John lands and travels
straight to his meeting
As you can see - the
data in this developing
market is very
favourable
Attendees in other countries are brought
into the discussion and participate fully
Agreed
Tomorrow
Technology Summary
Value Creation Director
Consistent and up to date information to make the right choices
Speed of routine and spontaneous collaboration via any device
@timwallis
Digital Value Report
Understand ChangeTo understand your people and their needs across five factors that determine success with Office 365.
This ensures that we correctly identify the problems and opportunity areas from your organisation’s end user perspective.
@timwallis
Benefit from free email & file migration
We can advise and provide a wrap around plan
Covers all non FTC activities
Enables fastest way to migrate email and files
Results in higher employee and IT satisfaction
Provides full ‘white glove’ service
Create your Value Journey
@timwallis
The Content and Code Value Journey
Time
Act
ivit
yB
en
efi
t
Days0 5 10 15 30 60 180
Yammer
User research, Personas, High Value Activity journeys, information design, Analytics, Success & adoption servicesUser Experience
Strategy
36525090
Yammer success & adoption servcies
Skype 4B Skype success services
‘Fresh’ SharePoint
OneDrive
Digital Workspace Delve O365 Video
OneDrive success services
Email migration Desktop refresh
Strategic Goals
aligned to
business change
Executive buy in
User needs
and
frustrations
understood.
High value
activities
mapped.
“Better
tomorrow”
user
journeys
produced.
Work like a
network
Staff
engagement
Better comms
Increased
business
agility
Find skills and
expertise
Faster
communication
Travel cost
reduction
Desktop sharing
Video
conferencing
Federated
identity
Unified Active
Directory
Great people
and content
search
Work anywhere
on any device
Work offline with
files
synchronised
Rights
management
Device
management
Great team
collaboration
Departmental
sites
Better
meetings
Improved
Advanced
commun-
ications
Visual analytics
Information is
better acted
upon
Better informed
and aligned
business
Work with
suppliers and
customers
New digital
workspace
Great staff
engagement
Updated
desktop
Information
finds you
New world of
work
Cloud for apps
and IaaS
Video sharing
made easy
AzureIdentity & Access Enterprise Mobility Suite
Extranet
Skype voice
Power BI
The Value Journey
Time
Act
ivit
yB
en
efi
t
Days0 5 10 15 30 60 180
Yammer
User research, personas, High Value Activity journeys, information design, analytics, Success & adoption servicesUser ExperienceStrategy BVW
36525090
Yammer adoption
Skype IM&P Desktop sharing
‘Fresh’ SharePoint
PMO Review
Digital Workspace Delve O365 Video
Project Online
Device Mgt Modern desktop Win 10
Business Value
Workshop
Digital Value
Report
Strategic Goals
aligned to
business change
Executive buy in
User needs
and
frustrations
understood.
High value
activities
mapped.
“Better
tomorrow”
user
journeys
produced.
Work like a
network
Staff
engagement
Better comms
Increased
business
agility
Find skills and
expertise
Faster
communication
Travel cost
reduction
Desktop sharing
Video
conferencing
Federated
identity
Unified Active
Directory
Great people
and content
search
Work anywhere
on any device
Work offline with
files
synchronised
Rights
management
Device
management
Great team
collaboration
Departmental
sites
Better
meetings
Improved
Advanced
commun-
ications
Visual analytics
Information is
better acted
upon
Better informed
and aligned
business
Work with
suppliers and
customers
New digital
workspace
Great staff
engagement
Updated
desktop
Information
finds you
New world of
work
Cloud for apps
and IaaS
Video sharing
made easy
Identity & Access Ent Mob & Sec
Extranet
Voice
OneDrive
Azure
Meetings & Conferencing Cloud PBX
Portfolio & Resource Mgt Change Management and user adoption
Data Platform Optimisation Analytics & reporting Power BI Mobile analyticsInsight Architecture Hybrid cloud
Email migration
App Mgt Content Sec Mgt
IaaS PaaS
FTC Success plan
Ongoing system management and optimisation
Legacy content, classification and migration
The centre piece of your digital workspace
FreshA prebuilt complete social and collaborative intranet, or the centre piece for your digital workspace
https://fresh.contentandcode.com/
Key actions
Feel free to ask for
1. Free personalised ROI calculation
2. Digital value report
3. Fresh demonstration
4. Nintex workflow challenge
5. ½ day consultancy to help you progress
[email protected] @timwallis M.07968 208 778
