Mobile app

Device agnostic

On premise

Cloud

Making time work for you

Tikit Carpe Diem

Tikit Carpe Diem – Managing profitability from the ground up We know that more than ever, today’s firms need to be as competitive as possible. This means being efficient, profitable and providing high levels of customer satisfaction. Increasing the amount and accuracy of billable hours, ensuring all costs are captured and efficiently managing workloads are key to fulfilling these objectives. Used by over 100,000 professionals across 4 continents, Tikit’s Carpe Diem suite has been designed to address these three objectives in a single, easy-to-use interface that is available from any device.

Tikit Carpe Diem has a unique combination of features, Inclusive Timekeeping, Recording of Expenses and Disbursements and Forecasting and Workload Management. These powerful capabilities, all delivered through the same interface and available anytime, anywhere and on any device, make it an essential tool for those firms looking to increase their profitability.

Automate routine tasksCarpe Diem can provide firms with the tools to automate specific tasks within the time and billing process.Timekeeping has a big impact on a firm’s revenue. Clearly the more time that can be logged the more money you earn. Conversely, the more time spent collecting time, the more money you notionally lose. It therefore makes sense to automate how time is collected and fed through to the billing system as much as possible.

Moreover, once automation is successfully handling some small, discrete tasks – things like executing your monthly billing runs – you can start working out the ROI and demonstrate the value. Remember that the impact of any small gain you make is multiplied by the number of times you do that task.

Remember too to factor in the added value you can realise from having some of your team redeployed on higher value work. You could find that small inroads into enhancing efficiency and increasing productivity begin to accumulate into quite significant impacts.

Compliance with Outside Counsel Guidelines As a web application an entire OCG policy (regardless of it's location), can be referenced in Carpe Diem's time entry form and relevant OCG information made available to guide the user.The direct integration with Thompson Reuters e-Billing Hub allows the user to validate each time entry against their client's guidelines saving them time and ensuring the firms compliance.

As well as an inclusive record of time worked, a client’s invoice must also include expenses and disbursements incurred during the execution of their matter. Tikit Carpe Diem now allows firms to apply the same level of immediacy to cost capture that it has brought to time capture – all through the same easy-to-use interface and available anytime, anywhere and on any device. • Using the same easy-to-

use interface as for timerecording means thereis only one interface tolearn to compile all thecomponents of a clientinvoice

• No duplication of effort.All billable elements arecaptured in one application

• Immediate recording ofexpenses reduces writeoffs for late submissionand increases thetransparency of theinvoicing process

• Photos of expensesreceipts can be uploadedwhile mobile, ensuring acomplete expense entryas it is incurred

Balancing and allocating resources across all of the firm’s workload is vital in order to make efficient use of the talent you have and consequently maximise profitability and competitiveness. Tikit Carpe Diem now allows the forecasting of time so that you can gain insight into the level of resource availability and expertise required to fulfill new matters at the right price and within required timelines.• Provides comprehensive

dashboards for reviewingwork allocation/ resourceavailability by individual,practice group, office etc

• Gain insight into workpatterns, areas of lowusage and areas understress from too much work

• Develop tactical businessdevelopment initiatives todrive work to under-utilisedareas

• Allows dynamic reallocationof work to those with sparecapacity

Tikit Carpe Diem ensures contemporaneous timekeeping by providing the ability to capture time the instant it is worked and on whatever device you have access to at the time.• Multiple ‘Smart Timers’ can

be active at any time andthe Smart Timer toolbarfloats above applicationsso that users can easily logtime when switching to anew task

• Running timers follow userswhen they move devicesfrom work, home or whenmobile

• Time recording embeddedin Word, Outlook and Office365 means users are autoprompted to capture time

• ‘Time Finder’ functionalityauto-populates timesheetsbased on the user’s digitalfootprint and providesintelligent prompts to fillthe gaps

• Chronological views helpusers piece whole days andweeks together to increasebillable time

• Available anytime,anywhere and on anydevice. This easily enables‘out of hours’ time capturethat might otherwisebe lost

Tikit Carpe DiemInclusive Timekeeping A complete record of worked time

Record Expenses and Disbursements Complete capture of billable items

Forecasting and Workload Management Ensure efficient use of time

“Having a single timekeeping system that provides the same technology across every platform is very important for a consistent user experience. The functionality to record time with tablets and smartphones is of increasing importance, and is now competing with traditional desktop entry. Consequently, the ability to capture and manage time painlessly and accurately across all devices is not simply a ‘nice to have’, but is seen as fundamental to how we support our users.”Mark Mountford Head of IT Applications at Bird & Bird LLP

Record at the desk• For professionals who don’t work

outside the office or traditionaloffice hours

Record while mobile, for users on the move• Mobile capture now comes as

standard

• An easy-to-use interface for mobiledevices makes capture quick, easyand frequent

• A consistent desktop and mobileinterface makes the trainingrequirement minimal

• Leverages consumer devicebehaviour and consumer userinterface to capture more granularamounts of time and charges,especially out of hours

Cloud implementation • Moves the cost from Capex to Opex

• Provides greater flexibility to addor subtract users

• Heightens data security

• Offers better system availabilityand resilience

• Enables automatic updates

• Lowers the cost of provisioning IT

Delivered exactly how you want itTikit Carpe Diem provides the ultimate in flexibility so that you can choose the implementation that will work best for your firm.

Tikit Carpe Diem gives firms a knowledge advantage. Drive your firm’s performance with meaningful analytics.

Tikit Carpe Diem

‘Quick start’ implementation • Firms get all the core functionality they

need without going through a lengthyscoping and configuration exercise

• Because there’s no customisation thisimplementation costs less

• It also reduces the interruption tobusiness as usual for partners,users and IT

Localisation of the interface• Carpe is fully configurable and

customisable

• Localisation and language addressingcross jurisdiction / global firms

Carpe Diem is the right solution for firms of any size, business model or geography.

“ We have achieved 100% user adoption due in large part to the various time recording options available as well as the flexibility of the Carpe Diem mobile app and the comprehensiveness of the Time Finder technology. In addition, we supported the roll out of Carpe Diem with a very well planned and executed training program based on the ‘train the trainer’ model provided by Tikit. In combination, all of this has helped achieve our 100% adoption target.”Jon Wyche, IT Director, Meunier Carlin & Curfman LLC

Secure• Carpe is MobileIron certified and is

available in MobileIron's 'App Connect / Apps@Work' platform

Why Tikit Carpe Diem?For over 20 years Tikit Carpe Diem has defined how professionals around the world have captured, recorded and tracked time. This experience enables us to evolve the product in line with the changing face of time recording and to be confident that the implementation of the product will be effective in each firm’s individual environment.

Why Tikit?• Unparalleled knowledge of

time recording within the legal,accounting and professionalservices industries

• Backed by a FTSE 20 company, wehave the resources to continuallyinvest in the development of ourtime recording solution

• We have accumulated unrivalledexperience in time recordingand a proven track record of itsdeployment in a firm environment

• Tikit Carpe Diem is backed by anISO9001 accredited support servicethat is available 24 x 7

Why Tikit Carpe Diem? • Tikit Carpe Diem has been

engineered to take the latesttechnologies into account

• It is scalable and can grow withyour firm

• Has been stress tested to supportover 20,000 timekeepers with800,000 time postings a day and160 postings per second

• Firms that embrace new technologyare equipping themselves tosucceed in the future. They will bemore automated and efficient, andhence more competitive. They’llhave better data upon which tobase decisions. And they’ll bepositioned to attract, and meet theexpectations of, the best talent inthe industry

• Tikit Carpe Diem’s intuitive interfaceis consistent across devices toreduce training and increaseacceptance

Carpe Diem has been built from the ground up and we believe that it is more future ready than any other comparable system on the market. It’s been developed to make the most of technological advancements not just to allow them.

What to do nowTikit Carpe Diem captures billable time anywhere, anytime, on any device. Simple to use and instantly accessible, it increases the number of billable hours. At the same time it provides insightful reporting dashboards that improve productivity and help the firm connect better with clients. Delivered exactly how you want, it incorporates a range of powerful functions, all designed to maximise the hours captured and help your firm succeed.

Join the world’s top firms and switch to Tikit Carpe Diem. Don’t wait, talk to us today.

“Our adoption of Carpe Diem’s consumer-based timekeeping technologies, resulted in a 44 percent increase in the number of mobile entries, with 40 per cent more granularity, both of which contribute to more timely and more accurate invoicing to our clients.”Justin Hectus Director of Information at Keesal, Young & Logan (KYL)

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Talk to us today.T: +44 (0)20 7400 3737 (Europe)

+1 888 878 4548 (North America)+61 (0)2 9269 1036 (Australia)

E: info@tikit.comwww.tikit.com

Tikit is a leading provider of innovative and specialist technology to the Legal and Professional services sector with over 1, 500 law firm clients globally and is part of BT Group. Tikit develops its own software including Partner for Windows, Carpe Diem, Template Management System and eMarketing. This is complemented by long-standing partner relationships with other top best-of-breed providers to create innovative and complete solutions for its clients. This is matched with a commitment to and reputation for excellent customer service across consulting, implementation and support. For more information about the company, go to www.tikit.com

Tikit LtdBT Faraday House, Knightrider Street, London, EC4V 5BT80 Bloor Street West, Suite 1502, Toronto ONc/o BT Australasia, Level 1, 76 Berry Street, North Sydney, NSW 2060, Australia

Registered in England 2885516. Registered office: 81 Newgate Street, London, EC1A 7AJCopyright © Tikit 2018www.tikit.com