Through Information Technology · Digital VideoInstruction: Strategies andExamples for Large Scale Delivery KemalCakiciandKatiaPasserini 1097 AutomatedEvaluationofStudents' PerformancebyAnalyzingOnline

Innovations ThroughInformation Technology

VOLUME 1

2004 Information Resources Management Association

International Conference

New Orleans, Louisiana, USA

May 23-26,2004

Mehdi Khosrow-Pour

Information Resources Management Association, USA

TECHNISCHE

INFORMATIONSBIBLIOTHEK

UNIVERSITATSBIBLIOTHEKHANNOVER

TIB/UB Hannover

128 197 242

89

IDEA GROUPPUBLISHING

Hershey • London • Melbourne • Singapore

http://www.idea-group.com

Table of Contents

Accounting Information Systems

Computer Reservation Systems Auditing Headaches in the Airline

IndustryEvon Abu-Taieh 833

Activity-Based Costing: An Analysis of Indian Scenario

Parvinder Arora, K.C. Singhal and A.S. Chawla 973

Comparing Different Methods in Analytical Procedures UsingReal World Data

EijaKoskivaara 661

An Investigation into Balanced Scorecard Implementation in

Australian CompaniesMonir Zaman 694

Business Process Management Tools and Technology

Realigning Public Administrations with the Concept of

Electronic Government-How to Prepare Process

Oriented Reorganization ProjectsLars Algermissen 93

Managing the Information System Evolution: The Microelectronics

Case StudyJulie Chapron, Xavier Boucher, Pierre Lebrun 1275

Extreme Modeling - Less is More

Marie-Therese Christiansson and Benneth

Christianson 1050

Business Specific Interaction at Run-time

D. Faure, O. Grisvard, S. Praud and C.

Sedogbo 1432

Towards Business Event-Driven Information Systems IntegrationSonia Lippe, Wasim Sadiq and Karsten Schultz 1147

Configurative Process Modeling - Outlining an Approach to

Increased Business Process Model Usability

Jorg Becker, Patrick Delfmann, AlexanderDreiling,

Ralf Knackstedt and Dominik Kuropka 615

VERBUS: A Formal Model for Business Process Verification

Jesus Arias Fisteus, Andres Marin Lopez and Carlos Delgado

Kloos 238

Modeling of Knowledge Intensive Business Processes with the

DeclarationLanguage KMDL

Norbert Gronau and Edzard Weber 284

Framework of Strategy and Business Process Driven IT-

Infrastructure

Oener Guengoez, Christian Seel and Santosh

Misra 1326

A Generic Approach for Modelling Business Processes in BPR

(Business Process Reengineering) Projects

Leila Jamel Menzli, Sonia Ayachi Ghannouchi and Henda

HadjamiBenGhezala 1372

Business Process Modeling for Developing Process Oriented IT

SystemsSelminNurcan 607

Business Process-DrivenInformation Requirements EngineeringJoergBecker, ChristianBrelage, AlexanderDreilingandMichael

Ribbert 352

Modeling the Relationship Between Business Models and SystemFunctionality with MapsRim Kaabi and Anne Elien 453

Can Business Process Changes be Cheaper Implemented with

Workflow Management Systems?

Niko Kleiner 529

Enterprise Modeling and Organizational Learning: An InterpretiveStudyJoo Eng Lee-Partridge and David Y.F.

Law(Deceased) 119

An Enterprise System for Managing the Support of OrganizationalPerformance

Scott P. Schaffer and Ian Douglas 513

Business Process Management: Attempted Concepticide?

Hajo A. Reijers and Stefan Heusinkveld 128

Exploiting the Goal Concept for Agent's Intervention Reasoning

German Urrego-Giraldo 705

Addressing Agent Autonomy in Business Process Management-

with Case Studies in the Patient Discharge Process

Luiz Marcio Cysneiros and Eric Yu 436

Engineering the Fitness Relationship Between ERP and the Supply

Chain Process at SNCF

Iyad Zoukar and Camille Salinesi 357

Business Process Modeling: A New Corporate DNA Based

ApproachRoberto Paiano, Andrea Pandurino and Mario

Valvo 1360

Computer Aided Software EngineeringComputer Simulation with Enhanced Three-Phase Modeling

Using the Activity Cycle Diagram

Evon Abu-Taieh 1314

Towards the Fused Bayesian-Regularization Method for

Computer-Aided Enhancement of the Remotely Sensed

Imagery

Yuriy V. Shkvarko and Jose Luis Leyva-Motiel 815

Aggregated Maximum Entropy Variational Analysis Method for

MagneticResonanceImagery

L. J. Morales-Mendoza, Y.V. Shkvarko, R.F. Vazquez-Bautistaand J.L. Ponce-Davalos 818

Applications Development with Web Services

Vincent C. Yen 875

One Method for Design of Lowpass Narrowband FIR Filters Using

Sharpened RRS Filter

Gordana Jovanovic-Dolecek, Vlatko Dolecek and Isak

Karabegovic 1231

One Simple Method for Design of Multiplierless FIR Filters

Gordana Jovanovic-Dolecek, Maria M. Alvarez and Marcos

A. Martinez 593

Data Warehousing and MiningLSC-Mine: Algorithm for Mining Local Outliers

Malik Agyemang and Christie I. Ezeife 5

Comparing CRM-based Data Mining and CollaborativeFiltering as

E-Commerce Strategic Tools

Nikbilesh Dholakia, Jounghae Bang, Lutz Hamel and Ruby

Roy 1064

Copyright © 2004, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.

Data Mining: A Retrospective Analysis

Eric Kyper, Scott J. Lloyd and Susan Chinn 1143

Data Mining: Descriptive Model for Intrusion Detection Systems

Mariana Hentea * * \%Discovering Behavioral Traversal Patterns of Users of Streaming

Information Systems

Ajumobi Udechukwu, Ken Barker and Reda Alhajj 167

Knowledge Discovery in Data Warehouse Environment

M. Mehdi Owrang 0 159

The Role of Data Warehouses in Support of OrganisationalRequirements of Strategic Marketing Information

Neil F. Doherty and Graham Doig 487

Data Mining and its ApplicationsSrinivas Rao Madhisetty 1120

Personal Data Warehouse: Can it Yield a Return?

SreeNilakantaandDhananjay Shrikhande 1233

Distributed Data Mining and its Applications to Intelligent Textual

Information ProcessingShibin Qiu and Mei Qiu 366

Financial Instrument Bus Architecture for Data WarehousingShahriar Movafaghi and Hassan Pournaghshband 1075

Database Management TechnologiesIndividualized Student Database Projects and How to Assess Them

Jeanne Baugh 1220

Constructing Signature Graphs for Signature Files

Yangjun Chen and Yibin Chen 690

The ImpactofCall Level InterfaceConcepts inthe Web Environment

- Investigating Core Procedures and Similarities inside SQL/CLI 92/99 Specification with the Focus on Database Perfor¬

mance OptimizationJuergen Seitz and Tino Jahnke 1225

A Native XML Databases Framework For SMEs

Ric Jentzsch and Deane Larkman 1138

Decision Support TechnologiesPredictive Investor Relations as an Innovative Research Area for

Technology Based Decision SupportBernard Gehra, Peter Gentsch and Thomas Hess 1025

Taking Advantage of the Integration of Data Warehouses and

Knowledge Management SystemsLianeHaak

, 1069Relevance Judgment: An Integrated Framework forUnderstandingof

Multidimensional ConstructsJinwon Ho 83

A Decision Support System for Technology R&D Planning:Connecting the Dots from Information to Innovation

Jeffrey H. Smith, Julie Wertz and Charles Weisbin 603A Framework for Real Time Decision Support

Oiui-CheTseng 225DMSS in Support of E-business Strategies

Fen Waag, Guisseppi Forgionne and Lidan Ha 1040Testing and Evaluation of a Military Medical Decision Support

S> stem

James Rodger and Parag C. Pendharkar 385

Distance Learning TechnologiesThe Effects ofLive Problem Solving in an Internet Based

Mathematics Tutorial SystemEstiaaAlkfaalifa

g71

Digital Video Instruction: Strategies and Examples for Large Scale

DeliveryKemalCakiciandKatiaPasserini 1097

AutomatedEvaluation ofStudents' Performance by AnalyzingOnline

MessagesXin Chen and Yi-fang Brook Wu 61

Student Perceptions of Asynchronous Versus Synchronous

Communicationin a Technology-Enhanced LearningEnvironment

Jay M. Lightfoot 87

A Helpdesk-System for the Processing of Students' Requests in a

Distance Learning Environment

Conny Ktihne, Daniel Pauer and Claus

Rautenstrauch 498

Web Based Teaching and Learning: Two Swiss ExamplesNicoletta Sala 808

Distance Learning at Grambling State University,LA, USAProblemsand Prospects: a Case StudySunil G. Samanta 1324

Diversity in Information TechnologyUnderstanding the 'Mommy Tracks': A Framework for Analyzing

Work-Family Issues in the IT Workforce

Jeria L. Quesenberry, Allison J. Morgan and

Eileen Trauth 135

The Demand and Supply of Minority Information SystemsDoctorates: The Ph. D. Project ModelJohn Warren, Victor W. Mbarika, Sonja Wiley-Patton and

Alisha D. Malloy 1080

Building a Community ofInformation Technology Women On-Line

Mara Wasburn and Julie R. Mariga 1357

E-Collaboration

Jurisdiction in B2C E-Commerce Redress

OngChinEang 743

Facilitating Collaboration for the Construction Industry: Designingan Appropriate Interface

Michael Er and Robert Kay 432

Enhancing Presence Awareness in Instant MessagingDavid Del Vecchio and Dedric Carter 242

Cultural Diversity, Leadership, and CollaborativeLearning Systems:An Experimental StudyJohn Lim and Yingqin Zhong 882

Classification of IS Functionalities for Workplace E-CollaborationDavid Mayrhofer and Andrea Back 208

Leveraging Collaborative Technologies forInformalLearning:An Integrative Model to Assess PotentialVikas Sahasrabudhe and Subhasish Dasguppta 1028

Adopting Web Services for B2B e-Collaboration: ResearchDirections

Susy S. Chan, Vince Kellen and Chitra Nair 1191Supporting Virtual Teams with Distributed Group Support

Systems: A Study of the Effect of a Group LeaderYoungjinKim 1Q8

Electronic Commerce Technologies ManagementTrust inElectronic Commerce: FromSocial, Personal, and Technical

PerspectivesFahim Akhter

j^jcThe Impact of Trust on the Technology Acceptance Model in

Business to Consumer E-CommerceMary McCord and Pauline Ratnasingam 921

'** ° ** ^ CnMP *° C0Py,ng " *"*"*« in ^ • **«* forms without written permission of Wea Group Inc. is prohibited.

An Extended Model of E-Business Change ManagementC.G. Ash and J.M. Burn 580

Analyzing WTP (Willingness to Pay) for Online Contents

Seung Baek, Hwasun Choi, Jungwoo Lee and Jinwha

Kim 1300

Trust Factors in Consumer-To-Consumer Electronic Commerce

Chia-an Chao and Ayman Abuhamdieh 1163

Platform for Privacy Preferences: An Innovative Technology and

Standard in E-Commerce

Noushin Ashrafi and Jean-Pierre Kuilboer 448

A Dynamic Planning Model for E-Business Implementation

James Burn and Colin Ash 557

Commitment and Trust on B2C E-Commerce

Edward T. Chen 394

Trends and Solutions in Virtual Enterprise Integration

Maria Manuela Cunha and Goran D. Putnik 1423

Developing a Design Methodology for Control Procedures in

E-Commerce: A Value Chains Perspective

Jorge Marx Gomez and Amir Safari 651

E-Commerce Security and Privacy: Managerial vs. Technical

Perspectives

Timothy H. Greer and Mirza B. Murtaza 1399

A Critique: Factors Contributing to the Dotcom Failures

Kwang-Hoon Oh, Suttisak Jantavongso and Raymond

Koon-YingLi 179

Trust Building in Internet Vendors: Comparison ofNew and Repeat

Customers

Hee-Woong Kim, Yunjie Xu and Joon Koh 115

Sources of International Variation in E-Business Pattern and

Potential: Insights from Technology Transfer Literature

Nir Kshetri 1289

Three Dimensions of the Current Digital Platform

PingLan 1283

Critical Factors Classification for Firm Adoption of E-Commerce

Hassan M. Selim and Moh'd A. Radiedah 698

Strengthening Customer Relations by Integrating E-Commerce

Applications and Tools with an Existing Business

Alexander O. Rodriguez, Robert Mockler, Marc E. Gartenfeld

and Dorothy

Dologite 1394

Research Project for E-Commerce Adoption., Acceptance, and

Prototyping in Abu Dhabi

Moh'd A. Radaideh and Mohamed A. Al Neaimi 378

Principles for Creating Web Sites: A Design Perspective

Manuela Aparicio, Lusocredito and Carlos J. Costa 772

Innovation Through Service Oriented Computing and Web Services

Elisabetta Solidoro 1141

InducingConsumer Trust Online: An Empirical Approach toTesting

E-Commerce Interface Design Features

Ye Diana Wang and Henry H. Emurian 41

Semi-Automated Derivation of Personal Privacy Policies

George Yee and Larry Korba 455

The Nature of Consumer Trust in B2C Electronic Commerce:

A Multi-dimensional Conceptualisation

Paul Sutherland and Felix B. Tan 611

An End-User Training SoftwareTool For Statistical Process Control:

An Information Systems Design Theory

Juan Manuel Gomez Reynoso and Lome Olfman 459

ERP Training Effectiveness: A Filed Experience from a Higher

Education Institution

Timothy Shea and Omar Khalil 1179

A Replication of the Post-Acceptance Model in the Context of

E-LearningAnne Mathisrud S0reb0 213

An Empirical Study Into the Effect of an Individual's Learning Style

on End-User Computer Satisfaction (EUCS): Taiwan

Sonya Hsu, Ramendra Thakur, J. Michael Pearson and Leon

Cosby 569

Enterprise Resource Planning

Enrichment of a Utility Ranking Methods Using Data Envelopment

Analysis- A Case Study of an ERP Selection Problem

Edward W.N. Bernroider and Volker Stix 292

A Comparative Study of Factors Influencing ERP Systems

Implementation Between a Developing Country and a

Developed Country: Case Studies from Thailand and the USA

Penjira Kanthawongs and Fiona Fui-Hoon Nah 1132

Aligning ERR and Business Strategy After Going Live

Pernille Krasmmergaard and Christian Koch 1084

Employee Self Service: APublic Sector Implementation

Paul Hawking and Andrew Stein 1363

ERP Systems Training at a University: A Case Study

C. Christopher Lee and Joseph Bradley 1061

ERP Systems Maturity and Competitive Advantage

Donaldo de SouzaDias andRenato Santos de Souza.... 156

An ERP System Based on Peer-to-Peer-Networks and Web Services

Jorge Marx G6mez, Oliver Kriiger and Claus

Rautenstrauch 713

A Conceptual Framework of ES Implementation: Towards a Social

Capital-based Knowledge Integration Perspective

Say Yen Teoh and Shan L. Pan 731

Change Management: The Real Struggle for ERP Systems Practices

Paul Hawking and Andrew Stein 877

Global IT Management

Email Overload: Tolerance Levels of Employees within the

Workplace

Anthony Burgess, Thomas Jackson and Janet

Edwards 205

Capturing andManagingElectronicKnowledge:TheDevelopmentof

the Email Knowledge Extraction System

Thomas Jackson and SaraTedmori 463

A Transition Framework for the Enterprise Globalisation Process

Yi-chenLan 821

Reliability in Automated Evaluation Tools for Web Accessibility

Ashil M. Molinero 1379

Marketing of Electronic Journals in Swedish Academic Libraries

Nasrine Olson, Katarina Engvert and Staffan

Knutson 1387

End User Computing

The Use of End-User Preferences for Online Evaluation: Advanced

Traveler Information System Assessment Tool

Tarun Abhichandani, Brian Hilton and Thomas

Horan1183

IT-Supported International Outsourcing of Software Production:

An Exploratory Case Study

Anicet Yalaho, Chunling Wu, Nazmun Nahar and Timo

Kakola 844


Dynamics of National IT Innovation and the Role of Institutions:

The Case of Korean Broadband

Heejin Lee and G. Harindranath 1293

Human Computer Interaction

An Empirical Investigation of Personal Innovativeness and Social

Influence in theTechnology Adoption Decision ofIndividual

Professionals

Joyce Jackson, Mun Yi and Jae S. Park 1329

A Controlled Experiment to Evaluate the Reactivity and Usefulness

of the Think-Aloud Tool

Amela Karahasanovic, Dag I.K. Sj0berg, AnnitaFjuk, Richard

Thomas 1033

The Behavioral Dimension of Technological Change: The Case of

Client/Server

EitelLauria 981

The Credibility of Online Messages: An Experimental Investigation

of the Influence of Web-Design Factors

Celene Navarrete, Terry Ryan and Esperanza

Huerta 1038

Evolving Usability Concept for Adaptive Web Site Design

Fen Wang 1043

Evaluating the Evaluator: Modeling Systematic Data Analysis

Strategies for Software Selection

Joanna Lumsden 97

An Empirical Approach to Evaluate the Effects of Comparison

Shopping Agents on Customer Satisfaction

KamlaAl-Busaidi, Juan Manuel Gomez Reyonoso andBengisu

Tulu 1086

Human Side of IT

Multi-modal and Presence-Based Dialogs: Dramatic Improvement,

or Sensory and Privacy Overload?

JeffAckerson and Kate Walser 1066

Towards an Understanding of User Needs in Organising and

Retrieving Photos from Personal Digital Collections

N. A. Ismail and A. O'Brien 1045

Styles of Cognition: Girls Learning Mathematics Women Choosing

IT

SueE.Kase 1100

Impacts of IT on Human Behavior in Library SettingsDonna Evans and Jeffrey W. Merhout 112

Enhancing ERP Usability

Wendy Lucas, Heikki Topi and Tamara Babaian 1211

A Research Design and a Methodological Approach to an

Explanatory User Behavior Testing: Lessons Learnt

George Ditsa 762

Creating Skill Catalogues for Competency Management Systems

with KMDL

Norbert Gronau andMathias Uslar 288

Societal Transformation: Its Impact on Computer Usage in the

WorkplaceMichael B. Knight and J. Michael Pearson 332

End-Users Cognitive and Physical Moves in a Thesaurus-Enhanced

Search Environment: The Effect of Subject Knowledge

Ali Shiri and Crawford Revie 1344

A Portfolio Framework forIT Skills Management and Best IT Skills

Sourcing Options

Makoto Nakayama and Norma Sutcliffe 1155

The Political Side of the Internet

Andrew Targowski 1335

Cross-Cultural Comparison of Web Searching Behavior

Anita Komlodi, Weimin Hou, Ronda Kessel, Tammy

Riggs.Tracy Haidar, Hajnalka Jofoldi and Chris

Liang 1169

Medical Information Systems Use In China: Organizational and

Social Impact Factors

Yin Yang, Daniel Lorence and Amanda Spink 633

How to FindaPragmaticPersonality ModelonMembers in Software

EngineeringTeams

Thomas Grechenig and Wolfgang Zuser 1246

Proposed Study of End-User Perceptions Regarding Tablet PCs

Merrill Warkentin, Ernst Bekkering, Mark B. Schmidt and

Allen C. Johnston 430

Information Ethics Issues

Online Privacy Statements: Are They Worth Reading?Irene Pollach 217

Is the Electronic Democracy to Blame for the Widening ofthe Digital

Divide?

Braam van der Vyver 935

Information Security Management

Conceptual Model for Database Security Management Control

Kuan Chen and Cheng-chih Wang 1297

Information Security in Electronic Medical Records: A Case Studywith the User in Focus

Rose-Mharie uhlfeldt and Leena Ask 345

The Secure and Authentic Recordkeeping intheMINERVA Student

Information System of McGill University

Eun Park 1216

SMEs and Knowledge Requirements for Operating Hacker and

Security Tools

Murray E. Jennex and Theophilus B.A. Addo 276

Designing a Controlled Environment for the Simulation of an

Enterprise Security Infrastructure

Jean-Philippe Labruyere and Linda V. Knight 29

Intrusion Tracking: A Challenge for Information and SecurityManagementMahbubur R. Syed, Mohammad M. Nur and Robert J.

Bignall 1321

IS Security Management Framework: A Comprehensive Life Cycle

PerspectiveMerrill Warkentin, Mark B. Schmidt, Allen C. Johnston and

Matthew Boren 471

Computer Information Systems Threat Analysis on Security

Yi Li and June Wei 951

A Policy Translation Algorithm - Enabling any Hierarchical Key

Assignment Scheme to Enforce Non - Hierarchical Access

Policies

Jyh-haw Yeh 171

Database Security: An Overview

AliSelehnia 467

Towards Better Key Exchange Performance in IPSec-Based VPNs

Yongqing Han, Dorina C. Petriu and George Yee 599

Multilevel Fusion-Based Intrusion Detection

Remco de Boer, Jan van den Berg and Wilco van

Ginkel 375

An Energy Approach to Information System Stability AnalysisRandal Vaughn 977

A System for Computing Human DeceptionNajib Saylani 680


Information Security Governance: A Challenge for Senior

ManagementRossouw von Solms 1130

University Training in Information SecurityLech J. Janczewski 1003

Information Technology Education

Using Multimedia Instructional Materials to Assess the Validity of

Imposing GPA Entrance Requirements in Colleges of Busi¬

ness: An Empirical Examination

Randy V. Bradley, Chetan S. Sankar, Howard R. Clayton and

P.K.

Raju 1332

Field Experiences and Internship for the Novice

David D. Carbonara 1150

Critical Theory and the Education of Information Technology

Students

Donald Falconer 186

E-Learning and Quality University Environment: A Better Mix of

Technology Based Learning and Administration with

Traditional University Setting

MSD Fernando and ANW Dahanayake 1426

TeachingBusiness Students About the Management ofIT: Matching

Theory to Practice

Stephen Burgess and Gina Reyes 676

Post Graduate Electronic Commerce Specialisations: An Australian

University Case Study

Stephen Burgess and Arthur Tatnall 791

Identifying the Critical Information Technology Skills, Functions

and Business Intelligence Parameters Assessed by a Regional

Corporate Community

Donald Caputo and Paul Kovacs 280

Research Methodology for a Professional Doctorate

NickLethbridge 1267

Web-Based Tutoring for Java: Evidence of Rule-Governed

Learning

Henry H. Emurian 20

Use of Open Source Software for InformationTechnology Education

Sudeep Mallick and S.V. Subrahmanya 1000

E-Recruiting Technology Investment for Fixed Recruiting Cost

Reduction

In Lee 717

Integrating Writing requirements into MIS Courses

JeffreyW. Merhout 299

Technology and Student Achievement: A Study of Student to

Computer Ratios and Student Achievement on the

Pennsylvania System of School Assessment in the Pittsburgh

Public School District

Lawrence A. Tomei 1111

Information Technology Certification: A Student Perspective

Tanya McGill and Michael Dixon 302

Student Perceptions of Their Preparation to Take an Introductory

Business School Computer Course and Its Effect on Structur¬

ing the Course

Karen S. Nantz 1254

Teaching Database Modeling Within the Constructs of an

Undergraduate Research Grant

Barbara J. Nicolai, Chris Brinker and Brett Stauner.... 1008

Embeddingan Ethics Component in an Undergraduate S enior Project

Class

Theresa A. Steinbach and Linda V. Knight 234

The Pending IT Management Void

Jack J. Purdum 1145

Does Incorporating Ethics into a Graduate MIS Course Truly Make

a Difference?

Ronald Vyhmeister and Giltrude Tampoa 1257

Project Management for MBA Students

Kuan C. Chen and Denise M. Woods 1310

Automated Essay Grading via Text Classification

SalvatoreValenti andAlessandro Cucchiarelli 550

Teaching and Learning with Technology: An Investigation of the

Taxonomy for the Technology Domain

LawrenceTomei 1115

Information Technology in Africa

Analysing Traffic Rankings of Websites ofTourist Organisations in

Four African Countries

Tonderai Maswera and Ray Dawson 414

Strategies to Deal With Legacy Information Systems: A Case Study

from the Mozambican Health Sector

Jose" Leopoldo Nhampossa 475

An Evaluation of the Impact ofIntegrated Business and Information

Solutions (IBIS) on the Growth of Small and Medium Sized

Enterprises (SMEs) in Nigeria

DiliOjukwu andEUiGeorgiadou 657

E-Government in Africa: ANew Era for Better Governance in

Sub-SaharaAfrica

Carlos A. Thomas, PatrickD. LeBlanc, VictorW. Mbarika and

Peter

Meso 1347

The Triangular Challenges of MIS Implementation in African

Countries: A Case Study of a Nigerian University

Sunday Adewumi and Adekunle Okunoye 747

Information Technology in EuropeHow do Research Oriented Institutions Exploit the Potential of

Information and Communication Technology - a Portuguese

Case Study

MariaManuela Cunha, Patricia Leite and Paulo

Teixeira 1420

A Framewok for Analysing the Epistemological Assumptions of

Research Methods in an International Context

BjbrnNiehaves 57

Intelligent Information Systems

Uncertainty Identification, Representation and Measurement in

User Modeling: A Methodology

Azene Zenebe and Anthony F. Norcio 1157

Framework for Mobile Agents to Take Advantage of the .NET

Environment

Shiu Ming Tsang and Raymond Koon-Ying Li 175

Fuzzy IntelligentAgents forDataMining andInformationRetrieval

from World Wide Web and Online Databases

M. Mohammadian and R. Jentzsch 541

Nuero-FuzzyModeling forInferring a User's Interest in aWeb Page:

An Empirical Study

Azene Zenebe, Aryya Gangopadhyay and Anthony

Norcio 994

Efficient and Scalable Connection Framework for Integration of

Diverse Data

Huong Morris, Simon Lee, Eric Shan and Sai Zeng 1102


Intelligent Icon Positioning for Interactive Map-Based Information

Systems

Georg Fuchs and Heidrun Schumann 261

UsingXML forSimple Hierarchical Communication Between AgentsPaul Darbyshire 686

Intellectual Property Issues

Intellectual Property in E-Commerce

Kathleen M. Kaplan and Lt Col John J. Kaplan 1152

Trends in Intellectual Property: Focus on Ownership and the IT

Professional

Phil Anderson and Cherie Ann Sherman 269

Interactive and Educational TechnologyMotivation to e-Learn within Organizational Settings: What is it and

how could it be Measured?

MariaAlexandraRentroia-Bonito andJoaquim Armando Pires

Jorge 860

The Influence of Multimedia Resources on Biomedical Studies

Richard Brightwell, Angus Stewar, and Simon

Pask 1352

Children, Sign Language and Multimedia: An Ideal Match

Kirsten Ellis, Katherine Blashki and Marian Quigley ...391

Towards Increasing Student Mobility

Bernd-Jurgen Falkowski and Ingolf Sulk 1031

Developing Student Perception ofUser InterfaceDesign Using Smart

Boards in Project Based LearningClaude Ghaoui and Philip Duggan 257

An Agile Methodology to Promote theParticipative Development of

Interactive Courses

Elizabeth Furtado, Pedro Henrique, Seligmann Soares and

Rosanne Maria RodriguesCarneiro 1305

An XML-Based Framework for the Development of AdaptiveEducational Software

Lefteris Moussiades, Athena Vakali and Anthi

Lliopoulou 197

User Input for Web Design: Methods for Identifying and

Investigating Users' Information GapsJulie Johnson 1017

Towards a Framework ofRequirements for Music Learning Support

Tools

Andrew Johnston and Ernest Edmonds 643

Gender Differences in Learning Through Online Collaboration in a

Reserved SocietyEshaaAlkhalifa 868

A Tool for the Effective Use of Forum in Collaborative Processes:

Towards New "Circles of Culture"?

Fernando Lincoln Mattos, Elizabeth Furtado, Daniel William

Tavares Rodrigues and Marcio Maia Silva 422

Use of Multimedia Instructional Materials to Communicate

Technical Isses to Business Students

Victor Mbarika, Pius Egbelu and Elaina Tate 1278

History of Japan Using Interactive Animation

Noriko Horikawa 968

An Adaptive MultiAgent Environment Supported by the

Socio-Constructivist Approach Using Learning Objects

Rejane Pinheiro, Elizabeth Furtado and Robson

Loureiro 1213

SCORM Sequence and Template Authoring SystemWen-Chih Chang, Timothy K. Shih, Te-Hua Wang and Wen-

Chieh

Ko 1381

IRM in Government

Towards E-Government in a Small State - An Agile Framework

Stewart Bishop and Stephen Savoury 929

Providing Access for All or All Those Who Have Access: Do

e-Government Information Policies Matter for the

Accessibility of Government Web Portals?

Diana Burley Gant and Jon P. Grant 1071

Towards an Integrated E-Government

Christian Seel, Oener Guengoez and Oliver Thomas 943

A Stage Model for E-Government Implementation

Keng Siau and Yuan Long 886

New Public Management and E-Government: Trajectories of a

Marriage Between Managerial and Technological Reform in

Government

Vincent Homburg 664

Defining the Role of Web Portals in 21st Century Diplomacy

Diana Burley Gant 1303

Business Process Orchestration in E-Government: A Gap AnalysisJeffrey Gortmaker and Marijn Janssen 1243

Teledemocracy in Mexico: An Application of the Internet in a Cyber

War

M.Adam Mahmood, Satiago Ibarreche and Leopoldo A.

Gemoets 1237

E-Government as Institutional Transformation

Albert Jacob Meijer and Stavros Zouridis 565

IT in Small Business

Micro-business and Technology Uptake - Why are the Figures Still

Low?

Elizabeth Walker, Shirley Bode and Janice Burn 525

Designing Export-Focused Web Sites: Proposing a Staged Approachfor UK Small Businesses

Heather Fulford 1235

Factors Characterizing IT Use in SMEs: An Exploratory StudyDerrick Huang, Paul Hart and Marilyn Wiley 1229

Incentives and Barriers to the Use of E-Business and E-Commerce

Information Technologies inS mallBusinesses in Rural America

Scott Wymer and Elizabeth Regan 1160

Electronic Commercein SmallBuusinesses in New Zeal and: A Focus

Group ApproachNabeel A.Y. Al-Qirim 888

An Integrated Framework for E-Commerce Adoption in SMEs

Monika Magnusson 585

GO-CRM.SB: A Goal-Oriented Methodology for CRM Projects in

Small Businesses

Leonardo Mangia and Robert Paiano 418

Information and Communication Technologies in Small-Medium

EnterprisesF. Pigni, P. Faverio, J. Moro and G. Buonanno 668

A Virtual Community: A Stretegic Initiative and CompetitiveAdvantagefor Small Businesses Engaged in E-Commerce

Charlene A. Dykman 825

Small Business IT Adoption-Missing the Strategic Perspective?Sharon W. Tabor 1082

IT and Small Business: An Unhappy Marriage?A.J. Gilbert Silvius 316


Virtual Reality for Small Businesses and Cost Conscious

Organisations: A Context Based Approach

Manumaya Uniyal and Ray Dawson 1366

Factors Affecting the Adoption of Intranets and Extranets by SMEs:

a UK StudyPaul Windrum and Pascale de Berranger 904

IT Business Value

Does IT Matter? An Examination ofDecision Makers and Initiative

Results in Higher Education Institution

Andrew S. Borchers 1105

The WASP Framework - Bridging the Gap Between the Web of

Systems, the Web of Services and the Web of Semantics with

Agent TechnologyThomas Biskup and Jorge Marx Gomez 1260

An Economic Perspective on the Flexibility of IT-SystemsMichael Amberg and Markus Hirschmeier 829

A Method for Uncovering Non-strategic Value Oppurtunities in

Information TechnologyJohn Mendonca 1052

IT Business Value and the Information Flood

William K. Holstein and Jakov (Yasha) Crnkovic 1196

Meeting Industry's Changing IT Needs: A Follow UpJack Purdum, Dewey A. Swanson, Nancy Wilson Head and

Julie Phillips 1141

For What IT's Worth: Insights into the True Business Value of IT

A.J. Gilbert Silvius 319

Creating Conditions for the Realization of e-Government

J.P. vanWamelen 1239

Building the Credibility of IS Function: A Structurational

Perspective

Siew Fan Wong and Beena George 139

Performance Monitoring Systems for Public Sector IT Outsourcing

Contracts

Brian Perrin and Graham Pervan 639

IT/Community PartnershipAn Analysis of Co-Operations between Software Firms: An

Economic PerspectiveEdward W.N. Bernroider and Volker Stix 132

Knowledge and Information Communications Technology Benefits

of Government and Non-Profit Community Based

Organizations PartnershipsDeidra L. Fryer 768

IT Evaluation Methods and Management

Target Costing Implementation in Australian Companies: An

Exploratory Study ofCurrent Corporate Practice andStrategic

Intent

Monir Zaman 1307

The Use ofQuick Reference Guides inTeaching Adults Technology

Maria H.Z. Kish 451

Research on IS/IT Investment Evaluation and Benefits Realization

Chad Lin, Donald McDermid and Graham Pervan 647

Investments in ICT: A Holistic Business ApproachMarc Rabaey 1341

Evaluating Web Services from TCA Perspective

Jaymeen R. Shah and Mirza B. Murtaza 1223

Towards a Well-balanced Quality Assessment of Electronic Media

G. Blaauw and Marieke Pama 947

IT Appraisal Methods and Methodologies- A Critical Literature

Review

Volker Stix and Juergen Reiner 37

Re-Examining ITInvestments: Measuring Long-Term Paybackin the

E-CommerceEra

Robert MacGregor, Helen Hasan, Leijla Vrazalic and George

Ditsa 739

Measuring Consumer Shopping Orieted Web Site Success: A

Motivation-Based Model

Edward J. Garrity, Joseph O'Donnell, Yong Jim Kim and G.

Lawrence Sanderrs 74

Information Technology in Asia Pacific Countries

Implementing Information Technology Successfully: Lessons for

Taiwanese CompaniesTheophilus B.A. Addo 853

Barriers of IT Diffusion in China

Hongjun Xu and Xiangjian He 811

The Race to 4G: Understanding Japan as a Model for Strategic

LeapfroggingMark M. Lennon and Nikhilesh Dholakia 1189

IT Management in Developing Countries

A Security System based on Remote Monitoring Through Internet

Aluizio F. daRocha Neto, Ricardo A.M. Valentim, Lenilson A.

Medeiros and Ivanildo A. Nogueira 1185

OrganizationalDimension as an Influential Agent onInternet Usage

in Hotel Businesses in Recife - Brazil

Marcia Lobianco and AnataliaRamos 939

Online Purchasing Revisted: An Exploratory Study of Turkish

Consumers

VichudaNuiPolatoglu 1006

An Evaluation of the Use of E-CRM in a Brazilian Health Insurance

CompanyLuiz Augusto M. Mendes Filho and Edmilza RodriguesFontes 1167

Donor Assisted Information Systems Implementation in Least

Developed Countries: A Papua New Guinea Perspective

Limbie Kelegai and Michael Middleton 1338

Effect of Trust on the Success of IT Reform in Chile

Maria Jose Balmaceda, Laengle Consulting and Gloria

Phillips-Wren 254

Internationalization Trajectory of the Indian ICT Industry

Nir Kshetri 1128

Women and Information Technology in Sub-Saharan Africa

Victor Mbarika, Fay Cobb-Payton, Stephanie Duplechain,Eunice Mbarika and Atieno Ndede-Amadi 803

The Use of Marketing on the Internet: an Exploratory Study in

Brazilian Hotels

Luiz Augusto M. Mendes-Filho andMaria do CarmoCarvalho

Xavier 1165

Globalization and Latin America's 'Digital Gap': The Andean

Community of Nations (CAN)Herberto Ochoa-Morales 958

IT in Auditing Firms in EgyptKhaled Dahawy and Sherif Kamel 783

TeleDemocracy in Developing Countries: A Focus on Sub-Saharan

Africa

Patrick LeBlanc, Victor Mbarika and Scott

McCoy 1291


IT Management in Healthcare

Web-Mobile-Based Hospital Information SystemLatifAl-Hakim 1396

Order Entry (OE): Improving Patient Care with Informatics

Marcia M. Andrews 917

Physicians' Perceptions and Intentions Regarding a Mobile Medical

Information System: Some Basic FindingsShengnanHan.VilleHarkke, PekkaMustonen, Matti Seppanenand Makku Kallio 954

Cyber Self-Help: Does it Work? A Review of the Current Status for

Depression and Related Problems

Gordana Culjak 1376

Evaluating the Content of the Electronic Patient Records

Kristiina Hayrinen, Kaija Saranto and Mikko

Korpela 484

Health Care Crisis: Medical Errors Searching for an IS TechnologySolution

David Holt, Judith Barlow and LuAnn Bean 1035

Service Quality Improvements in Hospitals by Reducing Response

Time: Operations Statistics and IT Solutions

LiwanLiyanage 787

Importance of Legitimation Systems DevelopementZahid Hussain and Donal Flynn 561

Critical Success Factors for Telemedicine in EthiopiaMengistu Kifle, Aster Solomon and Victor Mbarika and Chitu

Okoli 426

Electronic Data Flows in Health Care - Some Obstacles in the

Implementation of EDI SystemsLauriSalmivalliandReimaSuomi 620

Electronic Health Record Implementation Strategy

Praveen Soti 1206

Conceptualization of Information, People and Technology in

Medical Informatics Research

Yin Yang, Amanda Spink and Daniel Lorence 628

Requirements Determine Why Professionals Use IT in Healthcare

Ton A.M. Spil and Roel W. Shuring 123

IT Teaching Cases

Computerized Maintenance Management System at Maritime

University's Department of Physical Plant

Shaobo Ji 105

IT Teaching Case: Establishing a Strategic Plan for Soft-books

Publishing

Leslie Leong 1384

Software Project Management in Education

Ann Johansson 925

The Diffusion of Cyber Cafes in Sub-Saharan Africa: Country Case

Studies

Victor Mbarika, Muhammadou M. O. Kah and Moussa

Keita 964

What Can Students Learn from Technology Planning?David D. Carbonara 511

Systems Usability Testing and Design: A Case Study of the

Implementation of Document Management Software at a

Technical High School

Margaret Crossman O'Connor 537

An Evolution of IT-Business Strategic Alignment Maturity at Ciba

Specialty Chemicals

Deb Sledgianowski and Jerry Luftman 440

Powerpoint Essentials

Melinda Snyder 1354

Introduction ofD ata Management Technologies at the "ProgressiveUniversity" - Perspectives on Information Technology

Planning and Implementation in an Academic Institution

Monideepa Tarafdar 990

A Case of Serial Handoff: Production Problems with a Strategic

Mission Critical SystemJames D. White and Linda V. Knight 90

Knowledge ManagementBarriers to Sharing and Creating Knowledge in Higher Education

Laurel Evelyn Dyson 33

Quantitative Analysis of a Firm's Relationship inthe Keiretsu of the

Toyota Group

Takao Ito 1078

A Conceptual Evaluation of the Intranets to Support KnowledgeManagementAndrew B. Nyaboga and Muroki F. Mwaura, William

Paterson 1203

An Examination on New Features of Exploiting Intangible

Knowledge

PingLan 759

Knowledge Management in Organizational Settings: The Effect of

Normative Influence and Technological Support on

Knowledge Creation and Transfer

Carolyn Wilson Green, Tracy Hurley and Peter

Shaw 444

Introduction to Goal-Oriented Knowledge Management (GOKM)

Pete Balafas, Thomas Jackson and Ray Dawson 362

Perceptions of Teachers about Knowledge Sharing in Schools

Abdus Sattar Chaudhry and Balasubramanian

Sivakamasundari 201

The Relationship Between the Knowledge Management Index and

Organizational Performance: A Preliminary Empirical

AnalysisDerek A. Asoh, Jacov (Yasha) Crnkovic and Salvatore

Belardo 546

Can Conceptual Modelling Save the Day: A Unified Approach for

Modeling Information Systems, Ontologies and Knowledge

Bases

Fefie Dotsika and Andrew Watkins 1055

Critical Social Systems as aFoundation for KnowledgeManagementSteve Clarke 841

Limiting Factors in the Clinical Application of Evidence Based

Medicine

NickLethbridge 1241

Knowledge Engineering Enabling Knowledge ManagementAntonio M. Lopez 17

The Use ofMobile ICT in Organizational Document Management in

the Context of Organizational MemorySari Makinen 1273

Organizational Memory -Knowledge as a Process or Information as

an EntitySari Makinen and Maija-Leena Huotari 751

Multi Agents Support Knowledge Management

Win Maung 899

The Knowledge Management Concept: Towards an OperationalDefinition

Denise J. McManus and Charles A. Snyder 24

Some Contrarian Marginalia on Reading a Knowledge ManagementTextbook on KnowledgeRobert Joseph Skovira 992


Integration of Knowledge Management in Virtual GroupsLubaTorlina and Sharman Lichtenstein 101

Identifying Subcultures among Knowledge Professionals

VichitaVathanophas and Chiu Yang Tan 1020

Barriers to Knowledge Management in a Multinational

Telecommunications CompanyW.A. Taylor and M.A. Schellenberg 553

Stages of Knowledge Management Technology: A Comparison of

Law Firms in Norway and Australia

Vijay Khandelwal and Patter Gottschalk 147

Modeling and Managing the Preconditions for Effective Knowledge

SharingW.A. Taylor and G.H. Wright 9

Collaborative Knowledge Management: Breaking the Knowledge

Acquisition Bottleneck

Christian Wagner 341

A Cooperative Task Oriented Knowledge Management Paradigm

Based on Multiple Intelligent AgentsLi Yao, Liu Fang, Zhen Lei and Wu Qiang 896

Managing Knowledge in Unstructured Decisions Through Genetic

Algorithms for Strategic Information SystemM.P. Gupta, Pradeep Kumar and Tapas Mahapatra ..

1390

Developing an Instrument for Measuring Knowledge Sharing

Attitudes

YuechengYu, Will W.K. Ma and Linda Wilkins 272

Process-Driven Business Integration Using Peer-to-Peer

TechnologyFlorian Kupsch and Dirk Werth 1294

Mobile Computing and Commerce

The Impact of Mobile Technology on Business Planning

James S. Conners and Sue E. Conners 979

Mobile Commerce Devices: Internet-Enabled Mobile Handheld

Devices

Wen-Chen Hu, Lei Liu and ZhangminLiu 1090

Evolution of Mobile Technology in Egypt

SherifKamel 726

Mobile Frontends for Enterprise Resource Planning- An

Architectural Approach

Karl Kurbel, Andrzej Dabkowski and Anna Maria

Jankowska324

Pay-for-Play: The Japanese Way to M-Commerce Success

Mark M. Lennon, Nikhilesh Dholakia and Ruby Roy

Dholakia 1181

TheValueofLifeHistoriesinResearchingM-Services Adoptionand

Use

Patricia McManus and Craig Standing 776

Business Drivers in the Corporate Market for Mobile Data

Technology

MargheritaPagani1269

Presenting Large Graphical Contents on Mobile Devices-

Performance Issues

R. Rosenbaum, H. Schumann and Ch. Tominski 371

Quality Wireless Internet Applications: Guidelines for Success

Gordon W. Skelton1073

European Mobile Data Services 2003 - Where are the Promised

Innovations?

Martin Steinert and Stephanie Teufel 152

Not Killer Applications - but Perhaps Killer Solutions: Success

Factors for Mobile Computing Applications and Business

Models: An Empirical Study

Hans Juergen Ott and Juergen Seitz 997

Multimedia Information Management

DM2P: Dynamic MultiMedia ProxyMouna Kacimi, Richard Chbeir and Kokou

Yetongnon 397

A Framework for a Bangla Concatenative Text-to-Speech Synthesis

SystemMahbubur R. Syed, Shuvro Chakrobartty and Robert J.

Bignall 1318

Object Oriented TechnologiesRefactoring UML Class Diagram

Claudia Pereira, Liliana Favre and Liliana Martinez, 506

A Case Study of Object-Orientedd Development in SAP Using

ABAP ObjectsAlden C. Lorents and John D. Haney 971

Formal Specification ofScanning Streams Using RAISE

Walter Dosch, D. Riesco, M. Beron and G.

Montejano 1011

Open Source Software

Open Source Software and Information Management: The Case of

BMB Online

Antonio Cartelli 1023

Open Source Software: Opportunities & Challenges

Sofiane Sahraoui and Nour Al-Nahas 779

Project Management and IT

A Comprehensive Approach for Selecting IT Projects: A Brazilian

Case Study

Fernando Jose Barbin Laurindo 246

A Generalization of Critical Success Factors for IT Projects

DanielBrandon 984

Activity Theory Approach to Diagnosing IT Projects

Pratyush Bharati and Abhijit Chaudury 1048

An Aspect-Oriented Metamodel for Inter-Organizational Business

Processes

Luis Argandona, Angel Palazcjn, David Gonzalez, Jesus D.

Garcia-Consuegra and M" Pilar 589

The Use of Electronic Counter in Local Administration: Towards a

Structure of Collaboration

Frangois Lambotte1058

Communicationin theProjectTeamand theRole ofaProj ectLeader

- Hierarchical and Network Approach

Jerzy Kisielnicki 837

Company Transformation as a Precondition for Becoming a Player

on the Global Market

Jerzy A. Kisielnicki and Stanlislaw Sroka 863

Lessons Learned From the Implementation of a Malaysian

eGovernment Project

Maggie McPherson andRahman Ramli 709

Beyond IT Implementation: Measuring Long-Term Success Factors

Beverly Oswalt, Azmi Ahmad and Fred Coleman 987

The Project Management in the Development Process

Luis Alberto Esteban Villamizar, Maribel Sanchez-Segura,

Antonio de Amescua and Luis Garcia 408

Design for a Process Evolution Tracker

Ramesh Subramanian, Quinnipiac University and Brian

Goodman 1199

Project Quality Management for Small and Medium Enterprises in

Trade

Bardo Fraunholz and Chandana Unnithan 221


KM and Organizational Performance in the Egyptian Software

IndustryAhmad A.M. Seliem and Omar E.M. Khalil 1259

Social Responsibility in the Information Age

Developing New Strategies to Combat Cyber-TerrorismChristopher Beggs and Matthew Butler 388

Impacts of Information Technology on Society

Dillip Pattanaik 1429

Economic and Social Correlates ofInformation and Communication

Technologies (ICT): An International PerspectiveJames Pick and Rasool Azari 1135

A Coffee Shop Conversation - Socially Responsible Information

Systems Research

Andrew Wenn 683

Software EngineeringAssessing Software Architecture Candidates Using the Analytic

Hierarchy Process

Walter P. Bond, Turky N. Al-Otaiby and Mohsen N.

AlSherif 1175

A Scenario-Based Approach for Assessing the Modularity of

Software Architecture

Mohsen N. AlSherif, Waalter P. Bond and Turky N.

Al-Otaiby 1171

Potential Context CoverageBoris Cogan, Tamara Matveeva and NataliyaNikiforova 491

A Modular Approach to C4ISR Using Systems Engineering

MethodologyAli Fatolahi and Hamid Reza Nikoofar 1286

Extreme OutsourcingJakob H. Iversen 230

The Impact of UML on Systems Analysis: End User Communication

and Modeling Tools

Michael A. Eierman and Bruce C. Hungerford 401

Tailorability in the Context ofE-Government Information Systems:An ApproachGeorge Lepouras, Anya Sotiropoulou, Dimitios Theotokis and

Costas Vassilakis 799

Requirements Specification and Software Engineering Properties of

Service-Oriented SystemsJaroslav Krai and Michal «emlika 265

Enterprise Modelling: Its Use in Enabling Near Real-Time

Implementation of Mobile Number Portability - A World's

First

John Brudenell and Geoffrey Sandy 734

Software Process ImprovementCMM Compliance in Small Organizations

Francisco Alvarez and Alfredo Weitzenfeld 1095

Identification Card for COTS-C Use and Development

Raphael Michel, Philippe Roose and Franck Barbier.... 856

Artifacts in Systems ArcheologyJerome B. Heath 27

Strategic IT ManagementA Framework for Information Technology Productivity Studies

Alan R. Peslak 1

Cyberporn Panics: Policing Pre/Pubescent PeepingMarian Quigley 382

The Position of Portuguese Public Universities in the Filed of IS/IT:

Current Stage ofDevelopment and Strategic ImportancePaulo Resende de Silva 1408

An Experimental Investigation of Customer RelationshipManagement Success - A Multidisciplinary ApproachJounghae Bang, Nikhilesh Dholakia and Seung KyoonShin 1126

Forecasting on Information Systems Attack Sources

June Wei and Yi Li 961

IT Support for Customer Relationship ManagementRobert Winter 795

Conflict Management in Information Systems: An Improved

Conceptual Model

Mahesh S. Raisinghani and Michael S. Wilson 311

Telecommunications and Networking TechnologiesA Generic Framework for the Management of Charging, Billing and

Accounting Process in Heterogeneous Networks

Maria Koutsopoulou, Alexandras Kaloxylos, Athanassia

Alonistioti and Lazaros Merakos 701

The Many Faces of Asynchronous Transfer Mode

Rochelle Cadogan, Viterbo University and Charles

Davis 975

Text Database and Document ManagementODIL: Ontology Based Document Interrogation Language

Soraya Abad-Mota and Paul A. Helman 517

An Object-Oriented Approach for Modeling Discrete

Spatio-Temporal Databases

Hatem F. Halaoui 495

A Native Text Database: What For?

Thomas Hodcl-Widmer and Klaus R. Dittrich 48

Information Systems Literature Accessibility, Use and Preferences:

Overall vs Online Access & Preferences for an IS DigitalLibraryJohn R. Venable 521

Integrative Document Management in Local Government: A Case

Study in Information Technology Innovation

Len Asprey and Michael Middleton 1280

Improvement of Query Hit List Precision with a Document

Clustering TechniqueCiya Liao, Shamim Alpha and Paul Dixon 193

Designing a Metadata Model for Unstructured Document

Management in OrganizationsFrederica Paganelli, Maria Chiara Pettenati, Franco Pirri and

Dino Giuli and Omar Abou Khaled 575

The Dynamic Generation of User-Customized Multimedia

Presentations

Hyun Woong Shin, Dennis McLeod and Larry Pryor... 250A Collaborative, Real-Time Insert Transaction for a Native Text

Database SystemThomas Hodel-Widmer and Klaus R. Dittrich 53

Syntactic Analysis and Coding: Conversion of a Text Bibliographyto On-Line Relational Database

DavidVance and Ming-Feng Zhuang 1264

Unified Modeling Language

Extending UML for Database Physical DesignEdson Luiz Avanzi and Luiz Camolesi Jr 673

Formal Support to Incremental DevelopmentJing Liu and Jifeng He, Zhiming Liu and Xiaoshan L 78


Workflows in UML

Peter Rittgen 755

Modelling Spaces and the UML

B. Unhelkar and B. Henderson-Sellers 892

Integrating Design Patterns into Forward Engineering Processes

Liliana Martinez, Liliana Favre and Claudia Pereira 502

Universities and Online Education

An Exploratory Study on the Perspective and Experiences ofFemale

Management Students in an OnlineLearning Environment

Minh Q. Huynh, Jae-Nam Lee and Barbara A. Schuldt.. 65

Designing Information Systems Degree Programs for WorkingProfessionals

Diane Shichtman and Evelyn Ting 1370

Virtual Organizations and SocietyFactors Affecting Telecommuting in Large ComplexOrganizations:

Constructs and Validations

Mehdi Ghods 1194

Anthropopathy and its Assessment in Virtual Entities

Cesar Analide, Paulo Novais, Jose Machado and Jose

Neves 348

BMB Online: AnInformation System for Paleographic and Didactic

Research

Antonio Cartelli and Marco Palma 45

Virtual Existence and the Virtual OrganisationAnita Greenhill 595

The Virtual Organization Matrix: Studying Virtual Organizations

through Classification

Jinyoul Lee and Jordan Shapiro 624

Conflict as a Social Unifier When Virtually Organising

Anita Greenhill, Gordan Fletcher and John

Campbell 1218

A Conceptional Framework for Coordination in Global Virtual

Teams

Juliana Sutanto, Atreyi Kankanhalli and Bernard C.Y.

Tan 307

SuccessfulEvolution ofa Virtual TradingCommunity: the Case ofthe

Australian Dairy Industry

Linda C. Wilkins, Paula M.C. Swatman and

Tanya Castleman 721

The Controversial World ofOn-Line File Sharing: An Investigationof On-line File-sharers

Ramesh Subramanian and John Rian 480

Virtual Univesities

Virtualization of Universities In Iran

MohammedAli Sarlak 328

Web-Based Learning and Teaching Technologies

DevelopingWeb-Based ComputerLab Through XMLWeb Services

Li Chao 1209

A Scaffold Process to Facilitate Comprehension in Web-based

TrainingYoshihiroFukunaga, Akira Takeuchi, TsukasaHirashima and

Hidenobu Kunichika 1187

A Comparative Analysis of Email andFace-to-Face Communication

in an Educational Environment

JayLightfoot 296

Visualization of Universities In Iran

Mohammad Ali Sarlak 328

An Exploratory Study on the Perspective and Experiences ofFemale

Management Students in an Online Learning EnvironmentMinh Q. Huynh, Jae-Nam Lee and Barbara A. Schuldt.. 65

Helping eLearners to be Full-time Learners

Andrea Edwards 1093

WWW-Based Seminar as a Part of Knowledge Work Course: Is it

Worth It?

Pekka Makkonen 13

Virtual Community in theClassroom: AnInnovatingTool foreLearning

P. Faverio, R. Hodges, C. Mari, D. Restelli, S. Genone, and F.

Pigni 1248

Knowledge Sharing Through Web-Based Learning System

Allan H.K. Yuen and William W.K. Ma 337

Designing Information Systems Degree Programs for Working

Professionals

Diane Shichtman and Evelyn Ting

Student-Focused Modules within Student Management Systems in

Australian Secondary Schools

MensurCehir and Lindsay Smith 404

Web Engineering

Identifying and Addressing the Extra Issues Involved in Assuring

Quality of Client-side Reflective and Dynamic Web

ApplicationsM. Sh. Aun, S.Yuen and K. Agusta 912

Can Current Web Development Methodologies Meet the

Requirements of Today's Web Application Development?

SimiK. Bajaj and Athula Ginige 1251

A Metasearch Engine DispatchPolicy Based on Learning BehaviorFeedback

Rung-ChingChen 1014

The E-Transformation Development Path: A Framework for

Business Understanding

Joanne Curry 69

Can Web Design Methodologies (Actually) Help Practitioners?

Tanya Linden and Jacob Cybulski 163

User Modeling in Adaptive Web Design: Issues and ChallengesQiyang Chen, John Wang and James Yao 1107

Measuring Quality Metrics for Web ApplicationsBen Lilburne, Prajwol Devkota and Khaled Md.

Khan 189

Web Enabled Business Operations: Development of the Semantic

Web Evolution Model

Joanne M. Curry and Yi-Chen Lan 1123

Virtual Existence and the Virtual Organisation

Anita Greenhill 595

Paradigm Shift in the Process of Electronic Globalisation of Busi¬

nesses Resulting from the Impact of Web Services Based

Technologies

B. Unhelkar 1403

An Architectural Framework for a Web Based Knowledge System

Sai Kiran Lakkaraju and Vijay Khandelwal 143

Architecture for Evolving and Maintainable Web Information

Systems

Ioakim (Makis) Marmaridis, Anupama Ginige, Shiromi

Arunatileka and Athula Ginige 1400

Doctoral Symposium

Visual Angle in Videoconferencing: An Issue of Trust

Ernst Bekkering 1442


The Role of Information Technology in Changing Perceptions of

Academic Dishonesty

Stephanie Etter 1447

Software Customization: The Role of the Customer

Carlo Gabriel Poto Bellini 1445

An Empirical Study ofHow Qualified Subjects Might be Selected for

Security Penetration Testing Investigations Involving TestbedsMichael Guard 1440

Application of Grounded Theory to Pattern Mining

Tanya Linden 1449

The Strategic Implications of the Adoption and Implementation of

e-business by UK SMEs in Light of EU Policy Initiatives:

Seven Case Studies

Anne Wiggins 1452

Panels 1434

Workshops and Tutorials 1438

Author Index..... 1456

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